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Woodspring Suites Louisville Clarksville

Jeffersonville - IN · United States

1811 Independence CourtView location

5.8/10Review score654 Reviews
Cleanliness6.2/106.2
Service6.4/106.4
Comfort5.6/105.6
Condition6.0/106.0
Location7.2/107.2
Neighborhood6.6/106.6
Amenities5.6/105.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Woodspring Suites Louisville Clarksville

When you stay at WoodSpring Suites Louisville Clarksville in Jeffersonville, you'll be in the business district, within a 10-minute drive of KFC Yum Center and Louisville Slugger Museum. This hotel is 6. 1 mi (9. 9 km) from Fourth Street Live! and 8. 6 mi (13.

8 km) from University of Louisville. Make use of convenient amenities, which include complimentary wireless Internet access and a vending machine. Featured amenities include express check-out, laundry facilities, and an elevator. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 121 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch LED televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

Read more about this hotelShow less

When you stay at WoodSpring Suites Louisville Clarksville in Jeffersonville, you'll be in the business district, within a 10-minute drive of KFC Yum Center and Kentucky International Convention Center. This hotel is 11.4 mi (18.3 km) from Kentucky Exposition Center and 10 mi (16.1 km) from Churchill Downs.

Make yourself at home in one of the 121 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

Featured amenities include express check-out, laundry facilities, and an elevator. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Gym
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply Noise-free rooms not guaranteed Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 34 Pet max weight (per pet) in lb is 75 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Parking height restrictions apply.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Friday: 9:00 AM - 8:00 PM
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Minimal age
    18
  • Optional fees
    • Pet deposit: USD 50 per stay
    • Pet fee: USD 25 per pet, per night
    • Service animals are exempt from fees
    • Late check-out fee: USD 50

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Ohio River Valley 0.1 km / 0.1 mi
Silver Lakes 3.6 km / 2.2 mi
Derby Dinner Playhouse 5.4 km / 3.4 mi
Falls of the Ohio State Park 5.7 km / 3.6 mi
Ohio River 7 km / 4.3 mi
Big Four Bridge 7.5 km / 4.6 mi
New Albany Riverfront Amphitheater 8.4 km / 5.2 mi
Actors Theatre of Louisville 9.3 km / 5.7 mi
Jewish Hospital 9.4 km / 5.9 mi
Hidden Creek Golf Club 9.4 km / 5.9 mi
Historic Frankfort Avenue 9.5 km / 5.9 mi
Riverfront Plaza Belvedere 9.5 km / 5.9 mi
Whiskey Row 9.6 km / 6 mi
Evan Williams Bourbon Experience 9.6 km / 6 mi
Kentucky Center for the Performing Arts 9.6 km / 6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 121
  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Lift access
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE Accessible Two Double bedsSUITE • Accessible Two Double bedsSUI.H6-2D

    Photos are not available for this room type.

    Woodspring Suites Louisville Clarksville

    SUITE Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN BED NON SMOKINGSUITE • QUEEN BED NON SMOKINGSUI.NM-QN

    Photos are not available for this room type.

    Woodspring Suites Louisville Clarksville

    SUITE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Woodspring Suites Louisville Clarksville

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Woodspring Suites Louisville Clarksville

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Woodspring Suites Louisville Clarksville

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CAPACITY 1DOUBLE • CAPACITY 1DBL.C1

    Photos are not available for this room type.

    Woodspring Suites Louisville Clarksville

    DOUBLE CAPACITY 1

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CAPACITY 1

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.C1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Woodspring Suites Louisville Clarksville

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Woodspring Suites Louisville Clarksville

5.8
Review score
654 Reviews
Cleanliness
6.2 /10
Service
6.4 /10
Comfort
5.6 /10
Condition
6.0 /10
Location
7.2 /10
Neighborhood
6.6 /10
Amenities
5.6 /10
100 reviews shown
8/10
Excellent
25 Jul 2026
Wesley
Very clean and and spacious rooms also allowed our 2 small dogs on our stay. Definitely will stay again when in the area again. Helpful, friendly staff too!
10/10
Exceptional
19 Jul 2026
Antwan
Had a good experience. I booked at the derby inn which had false advertising because they don’t tell you in their site that the rooms on the site is really the raddison. My group and I were desperate so I found this hotel. It saved our lives. Clean, safe, and near 100s of restaurants n stores. And the price was perfect.
Friends_and_family Family
10/10
Exceptional
19 Jul 2026
Shirley
They give you the your sheets and stuff
2/10
Poor
15 Jul 2026
Mikhail
I made a reservation ahead of time, but upon arrival was told there's no room for me due to overbooking. Had to find another place nearby. Don't ever book in this property.
Self
10/10
Exceptional
09 Jul 2026
Claudia
Very clean
Family
10/10
Exceptional
07 Jul 2026
Jimmy
Beautiful, clean, cool rooms, friendly staff
Partner
2/10
Poor
06 Jul 2026
Daymeon
The staff there is terrible
Partner
10/10
Exceptional
03 Jul 2026
Jonathan
Some nice updates to the property,
Everyone has been kind.
Self
2/10
Poor
20 Jun 2026
William
Waiting 45 minutes for staff to show up to check in at 10pm. Very rude because reservation didnt show on their computer. At 730 staff enters the room and stated it didnt show I was on their system. 9am they knock again. Later that evening at 10pmthe assistant gm rudely knocks again and stated I didnt pay so had to pay again. Several times the room key didnt work. I fixed the toilet thay ran nonstop. Figured doing it would be faster than asking the front desk. No rest so I got a room elsewhere
Friends_and_family Family
10/10
Exceptional
20 Jun 2026
Dejuan
It was a great experience, the staff was very polite, helpful and the hotel was very clean along with being affordable. I enjoyed my stay, and I will visit again!
Self
2/10
Poor
10 Jun 2026
Imagine
Dirty room, only good thing to say they gave full refund
10/10
Exceptional
10 Jun 2026
Daymeon
The rooms were clean staff always nice and supportive and it’s not bad for the price and I recommend fore extended stays
Self
10/10
Exceptional
04 May 2026
Michael
Renovations are really well done! Staff is absolutely fantastic!! I’ll def stay here again!!!
Self
2/10
Poor
29 Apr 2026
Cody
The hotel smelled so bad! Bugs in the room
Partner
10/10
Exceptional
26 Apr 2026
Michael
Friendly and helpful staff! New renovations look great!
Self
10/10
Exceptional
25 Apr 2026
Michael
Great location, and the staff was exceptionally fantastic! I cannot stress how friendly and helpful they are when you interact with them! 11 out of 10!
Self
2/10
Poor
13 Apr 2026
TShonda
Absolutely unacceptable experience at WoodSpring Suites Clarksville.

I called ahead days in advance and spoke with management (Whitney, Assistant General Manager) to inform them I would be arriving late. I was clearly told that late check-in would not be an issue and that staff would be available.

I arrived shortly after 3:00 AM and was completely locked out of the building. I repeatedly used the after-hours phone (dialing 500 as instructed), but the line stayed busy and never connected. Expedia was also unable to reach the property.

After multiple failed attempts, I had to call the police. When they arrived, it took nearly 30 minutes to locate the night staff member, who admitted he had been asleep and could not explain why the phone system was not working.

As a result, my paid room was given away and the hotel was sold out. I was left in the middle of the night with my 16-year-old daughter and no place to stay, just hours before her scheduled volleyball game at the Kentucky International Convention Center.

To make matters worse, the property is now refusing to refund the stay and providing inaccurate information about my arrival time.

This was not a missed reservation—this was a complete failure of staff and management. Guests should not have to involve police just to access a hotel they paid for.

I strongly advise others to avoid this location if you expect reliable service, especially for late arrivals.
Family_with_children
2/10
Poor
18 Mar 2026
Travis
There were roaches in the room & no attendant on duty on Saturday when I went to address the issue
Self
2/10
Poor
08 Mar 2026
Kacey
Booked a room, only to arrive to no rooms available.
6/10
Pleasant
19 Feb 2026
Sandra
Needs better and more pillows.
Self
8/10
Excellent
25 Jan 2026
Jose
Okay
2/10
Poor
17 Nov 2025
Rachele
Roaches everywhere, people standing by cars all night
Business_and_leisure Pet
2/10
Poor
12 Nov 2025
Carlos

My husband had an absolutely terrible experience. The staff at the front desk were outside smoking instead of assisting guests, and there was no housekeeping service whatsoever. The level of neglect and unprofessionalism was completely unacceptable by far the worst experience we’ve ever had.
Business Self
2/10
Poor
03 Nov 2025
Tamia
Roaches. Bad staff. Do not stay here.
Business_and_leisure Family
2/10
Poor
13 Oct 2025
Edwin
Worst place I have ever stayed.
Leisure Self
4/10
Poor
23 Sep 2025
Sebastian
I don't conaider myself as a picky person. I have enough with a clean space, however, this hotel is the nastiest hotel I have ever been. There are plenty of roches and the smell in the air is annoying.
2/10
Poor
22 Sep 2025
Kimberly
Roach infested
Business
2/10
Poor
22 Sep 2025
Kylie
The receptionist was incredible, so kind and so accomidating. Buuuuuut... We were infested with roaches. I spent a little over $50 on cleaning supplies just to make it habitable. Also, I doubt that floor had ever been cleaned.
Friends_and_family Friends
2/10
Poor
14 Sep 2025
Salina
The entire property was infested with roaches and bugs and littered with trash. There was a filthy stench and bums loitering around. This property should not be listed on Expedia as it is an extended stay - so people are living there.
Leisure Self
2/10
Poor
14 Sep 2025
Fasica

Smell bad roaches crawling out of the wall I left.

I had a bad experience, not real bad smell like cigarette smoke. I left early there was nobody to talk to.
Business
2/10
Poor
07 Sep 2025
Heather

Never again

Lasted 10 minutes. Wasn't good there was bugs in the room.
Friends_and_family Family
2/10
Poor
31 Aug 2025
Bruce

The pits.

The pits. We couldn’t stay it was so bad.
Friends_and_family Family
4/10
Poor
31 Aug 2025
Trinity
Requesting a refund for this booking. Had to check out early due to my room having roaches
8/10
Excellent
26 Aug 2025
keith
The staff was charming especially the lady that works mornings,Room was quaint.Weight room adequate. If I have a nick pick; it would be the toilet. It was easily stopped up.Overall a great stay.
Business_and_leisure Pet
2/10
Poor
16 Aug 2025
TiShawna
Roaches everywhere
Business_and_leisure Family
2/10
Poor
13 Jul 2025
Brandy
WARNING WARNING I visited on july10th 2025 thru July 12th 2025 for the Run 4 Roses basketball tournament at the Kentucky Exposition Center and this place is infested with roaches and fleas, Holes in doors, Smells every where, Just a dirty feeling all together. This is a like an apartment building. People live there permanently. It needs to be shut down. No one wants to take bugs home with them. I got a refund but it stills needs to address on how this is not a location for out of town people. This a a half way house. Shut them down now!!!! Freaking awful had to sleep in my car with my daughter. Every where else was booked. They was on the floor on the walls in the bathroom just freaking everywhere!!! I hope this HELPS anyone that’s thinking about staying here. DONT DO IT!!!
2/10
Poor
29 Jun 2025
TIFFANY
We checked in around 4 looked over beds but had to go to the race track husband was racing . Got back to hotel about 2am within 30 min being in room we started seeing cockroaches crawling on the counter and the walls it was terrible and we grabbed our bags and left. No one at the desk to complain to and we are still trying to get our $ back. THIS HOTEL IS HORRIBLE!!! DO NOT STAY HERE!!!
Leisure Family
2/10
Poor
15 Jun 2025
Ismael
CHECKED IN AT 3 WAS OUT LILTTLE AFTER 630 infestation of roaches went there bc had kitchenette, but bugs were kust more than i can do.. STAGF WAS UNDERSTANDING AFTERWARDS BUT SHOULD HAVE SAID SOMETHING UPON CHECKING IN IMO BECAUSE THEY ALL WE'RE WELL AWARE SYMPATHETIC BUT COULD PF SAVED ME A LOT OF RESCHEDULING IF WAS TOLD UP FRONT.
Friends_and_family Family
10/10
Exceptional
02 Jun 2025
Christopher
I will say it's probably one of the nicest hotels I've stayed at recently the room is very clean and creative with appliances. And even had a laundry basket. Very pleased and will definitely stay again
Leisure Partner
4/10
Poor
22 May 2025
Manuel
Room smell wired and it look old need update
4/10
Poor
11 May 2025
Corrie
Saw 2 roaches. The bathroom light didn't work. there were no hand towels in the bathroom. I will not stay there again
Leisure Partner
2/10
Poor
08 May 2025
Matthew

Horrible place to stay

Stains on floor, found roaches, was bitten all night by something in the bed.
Partner
2/10
Poor
05 May 2025
ETON MARCUS
I check my self out after 20 minutes of checking in due to the bad smell in the premises
Business Self
4/10
Poor
05 May 2025
Verified traveler

Yuck

Our room had an odor of smoke and skunk.
The bathroom light didn't work and the desk was unable to help.
The floor was dirty and sticky.
The mattress was uncomfortable and we left a day early as we could not sleep here.
Friends_and_family Family
4/10
Poor
04 May 2025
angela
Awful. There was no bathroom door… smelled cigarette smoke and pot ALL night! Toilet dirty.. just terrible.
Leisure Partner
2/10
Poor
12 Apr 2025
Verified traveler

Dirty!!!

Claims to be non smoking- immediately after getting to the room there were people smoking in the hallway. The room was disgustingly dirty. Drawers were missing in the kitchenette, the blinds were broken, and the bed reeked of urine. I canceled my room and left immediately. The area was sketchy, as were the people hanging out in and around the hotel. I felt unsafe from the moment we checked in.
Friends_and_family Family
4/10
Poor
30 Mar 2025
steve
Has cockroaches infestation
Business Self
2/10
Poor
28 Mar 2025
Clifton
Had roaches in the room. Tried to take a shower roaches started coming out the drain.
Business Self
2/10
Poor
22 Mar 2025
John Arthur

Terrible

Worst experience ever. Place smells of cigarette smoke. There were bugs. The lobby was dirty and smelly. Sem like a lot of transients staued there. The parking lot was full of potholes.
Friends_and_family Family
2/10
Poor
19 Mar 2025
Jon
They only allow dogs, not cats...
Leisure Pet
8/10
Excellent
06 Mar 2025
Donald
You shouldnt make people write something when they are not comfortable doing so. I gave your place 4 stars across the bored thats it thank you
Leisure Self
8/10
Excellent
25 Feb 2025
Charlotte
It was convenient , the staff is very nice and helpful.
Leisure Self
2/10
Poor
23 Feb 2025
Nick
I recently stayed at WoodSpring Suites Louisville Clarksville. We had a terrible check inn took over 30 minutes to gets someone to the desk at 3pm feb 22 2025. When we got to the room it had not been cleaned, candy wrappers on the floor, blood on the wall in the bathroom, some kind of lotion substance on the table, refrigerator was dirty and had hair in it and food had leaked out. We went down stairs to get it cleaned and again nobody at the desk. I tried calling the x500 extension to no avail. It's a no smoking hotel. They clearly have marijuana smoke as well as cigarette smoke in the room. That night my son went to brush his teeth and there were roaches in the bathroom. We finally laid down and couldn't sleep due to the loudness for both neighbors. We ended up leaving due to the weed smell, roaches,and noise to drive home 2 hours away. I have never had a worse time at any hotel in my life. You guys need to look into this hotel and make some management changes or better yet you go stay there on a Saturday night.
Leisure Family
4/10
Poor
22 Feb 2025
Robert

You get what you pay for

Surprised by the old furnishings and uncomfortable bed. Parking lot has a lot of pot holes. TV didn’t have local news and weather.
Business
2/10
Poor
11 Feb 2025
Terrence
When I turned on the heater it smelled like piss!! And German cockroaches everywhere… never again, non refundable deposit 😖
Business Family
4/10
Poor
23 Jan 2025
April
Roaches. Tv only had one channel and room phone did not work at all. Bed was too high.
Leisure Family
10/10
Exceptional
21 Jan 2025
Dorothy
Staff friendly
Leisure Partner
4/10
Poor
19 Jan 2025
Tim
Ok
8/10
Excellent
12 Dec 2024
Troy

Comfortable

Good for a couple day stay. Location was good, appt traffic in and out hotel at night. Staff was pleasant enough After a while. Was comfortable enough
Friends_and_family Friends
2/10
Poor
28 Nov 2024
Erin
Omg the bugs. Everywhere. I just can't say enough about the bugs.
Friends_and_family Family
4/10
Poor
24 Nov 2024
Joni
I wanted to give this a good review because it was clean-ish and a couple of staff replied a couple were very rude. It was close to a couple stores and a White Castle... But the roaches oh my God the roaches they were the problem they had so many roaches. I wish I could say they didn't but I would have to warn other people there are a lot of of roaches here
Partner
2/10
Poor
15 Nov 2024
Austin

Don’t even think about it..

1st room wasn’t clean what so ever. Bed sheets didnt fit properly, drywall patches were visible and mushy, dead bug guts on the walls, fridge had mildew, smelled like mold. Neighbors had sexual intercourse ALL night. Walls are thin as paper. Shower leaked in both rooms.
2nd room still smelled but atleast the sheets fit. Not even a 24 hour stay. Wouldn’t come back.
Business
2/10
Poor
06 Oct 2024
Hiorison
Could feel the feel/smell dust on the floor
Leisure Family_with_children
2/10
Poor
06 Oct 2024
Verified traveler
Bugs and roaches everywhere. Unable to get refund.
Self
2/10
Poor
06 Oct 2024
nedlic
there was cockroaches everywhere
2/10
Poor
01 Oct 2024
Sheila

Should be condemned!

On arrival found a note on the window of desk saying Office closed for technical difficulties. I used phone on wall to try to call someone, as I did the window opened. I tell lady I want to check in. We were a early, so I was told the rooms were still being cleaned and to check back - I did two more times and finally got to our room to find a note on the door from 9/22 saying the hot water heater had gone out and should be fixed by 9/24, the date of my check in was 9/26. We go in room there's no water at all and couldn't even flush the toilet. I stop at front desk on way to our event to ask about the water and was told they are working on it and it should be back on soon. We came back later to only cold water working. I woke up at 2 a.m. to use the restroom and found roaches crawling on the sink. I went down to the front desk to let them know and we could no longer stay there. I was told to return at 9am to have manager handle it. We barely slept the rest of the night and went to front desk to report issue, get refund and leave. I was told they charged 2 of the 4 nights and I said I was NOT paying for more than one night and that no hot water and roaches were unacceptable and I was unable to stay. She then lied and said she told me about the water at check in which I told her, no the NOTE told me. She FINALLY after arguing refunded back one night which she overcharged by $10 and not a single apology. Water was also pouring from hall ceiling when we left & elevator was broken.
Partner
2/10
Poor
21 Sep 2024
Gyanendra
Awful Experience - Don't Stay Here

We checked into this hotel and immediately regretted it. The room had a foul smell, and there were bugs and roaches everywhere. It was dirty, and we couldn’t believe the state of it. We ended up booking another hotel and left right away. It was extremely disappointing and very inconvenient, especially at night. Definitely would not recommend this place.
2/10
Poor
19 Sep 2024
Reagan
literally has roaches. everywhere & wouldn’t refund me when i didn’t even stay there. couldn’t get anybody to help us.
Partner
2/10
Poor
15 Sep 2024
Raphael
Floor Smell cigaret and smoke
Floor sticky like they cleaned the floor with Coca-Cola
Bed room in very bad condition
Cigaret burned on bed sheets
Business
8/10
Excellent
02 Sep 2024
Khachatur
Ok
8/10
Excellent
02 Sep 2024
Heather
I really like staying here it's always been a great experience
Leisure Partner
2/10
Poor
05 Aug 2024
Josiah
Smelled like smoke and was gross
4/10
Poor
17 Jul 2024
Sandra
The room was dirty. My son killed several cockroaches, one which was in his bed. I wasn't able to sleep because of fear of roaches in the bed. Also the bedframe sounded like it would break easily. The mattress was sunken in where people would sit. Also there weren't any bath towels.
Business_and_leisure Family
2/10
Poor
17 Jul 2024
Sri Venkata Sai Dheeraj
Don't try this.
Business_and_leisure Family
2/10
Poor
15 Jul 2024
Michael
I came across 4 roaches while I was there! Half of the dyers were out of order! Sound like people were fighting in the room above me
Business Family
6/10
Pleasant
15 Jun 2024
Edgar
Blinds in room were missing slats. No lamps in room and only one bedside table.
Leisure Partner
2/10
Poor
26 May 2024
Andrew
Do not book here there is a roach infestation
6/10
Pleasant
26 May 2024
Paul
Pillows way to small mini two
Smell of cigarettes and pot everywhere
Check in slow
Most disturbing was the $10 charge option after paying for room to hold it on a non refund hold not sure if this is this p
10/10
Exceptional
25 May 2024
Matthew

It was nice

It was one of the best places to stay around there
Partner
4/10
Poor
24 May 2024
Christine
My floors and sheets were dirty. I smelt weed every time I left my room. Had a migraine whole time I was there
Leisure Self
2/10
Poor
20 May 2024
Ben
Roaches in room. Smell of smoke thourghout the hotel, and room.
Business Self
2/10
Poor
19 May 2024
Verified traveler

Lots of Pests...stay away

This was the worst \"hotel\" I've ever stayed in. I use quotes because this is more so where people who have fallen on bad times live their daily lives. There were pests throughout the hotel and management knows about it. Everything is an upcharge. There are no toiletries given, no housekeeping, and no cookware even though every room has a kitchen. I would not stay or recommend anyone to stay here. It's better to sleep in your car.
Partner
2/10
Poor
19 May 2024
Dawn

Blood Stained Sheets and Walls

Where do I start. Do not stay here. The room was not ready, mattress and bedding riddled with burns, splattered blood on sheets, bedding and walls. This is a motel where people live and most seem to have an issue with substance abuse since needles were littered throughout the property. We had to buy our own bedding. No kitchen utensils or supplies in the \"kitchenette\" but I wouldn't cook here anyway. Smoking throughout the property yet several signs saying no smoking, lol. Dog off leash everywhere and I am a dog person but this was crazy. The floor had a film that was odd to say the least....like an oil or something. The dried blood on the walls and sheets didn't seem to bother the staff....I guess it was normal. Someone tried to break in to our room at 11:35pm. Fortunately, we had moved the refrigerator in front of the door so we were \"secure\". We would have left but it was Derby weekend so nothing was available under $3000/night. Seriously, don't stay here. It is not safe and it is a biohazard.
Friends_and_family Family
2/10
Poor
18 May 2024
Dawn

Blood Stained Sheets and Walls

Where do I start. Do not stay here. The room was not ready, mattress and bedding riddled with burns, splattered blood on sheets, bedding and walls. This is a motel where people live and most seem to have an issue with substance abuse since needles were littered throughout the property. We had to buy our own bedding. No kitchen utensils or supplies in the \"kitchenette\" but I wouldn't cook here anyway. Smoking throughout the property yet several signs saying no smoking, lol. Dog off leash everywhere and I am a dog person but this was crazy. The floor had a film that was odd to say the least....like an oil or something. The dried blood on the walls and sheets didn't seem to bother the staff....I guess it was normal. Someone tried to break in to our room at 11:35pm. Fortunately, we had moved the refrigerator in front of the door so we were \"secure\". We would have left but it was Derby weekend so nothing was available under $3000/night. Seriously, don't stay here. It is not safe and it is a biohazard.
Friends_and_family Family
2/10
Poor
14 May 2024
James
Noise from the Highway kept us up.
Seen a Roach shortly after check in, went down to desk it was closed.
When we got up killed 3 ROACHES.
At check-out no one was there. I call back and spoke to someone, that person said manager would call me. It's been almost a week no call.
Self
2/10
Poor
07 May 2024
Ebony
Treated poor
Business_and_leisure Family
8/10
Excellent
26 Apr 2024
LaTonya
Quiet and friendly.
Leisure Partner
2/10
Poor
21 Apr 2024
Cecilia
Our room had cockroaches and bugs all over. No one at the front desk when we came back at night. Had to find another hotel as this was disgusting.
Family
2/10
Poor
15 Apr 2024
Ramunas
Very bad smell. Inside cockroaches.
Business Family_with_children
2/10
Poor
11 Apr 2024
Stetson
Was not located where it said.
6/10
Pleasant
24 Mar 2024
Michael
The place was fairly new. The property and room was clean ! It was a good value.

The road noise from the highway was disturbing.
Business Self
10/10
Exceptional
06 Mar 2024
morris
Very nice
4/10
Poor
16 Feb 2024
Verified traveler

No Title

Kitchen but no cookware or dishwashing liquid, clothes rack but no hangers, no hairdryer, no coffeemaker, need new mattresses and pillows very uncomfortable,no senior access, its not smoke free, the only thing is hot water!! Will not come back here!!
Business
2/10
Poor
06 Feb 2024
Stephen
I had to double check the receipt to see if we paid extra for the bugs.
Business
2/10
Poor
08 Jan 2024
James

Don’t stay in this hotel

The worst hotel I ever stay in. It very dirty, they have a bug problem. Bath towels were dirty and not clean. The hotel smell like cigarettes smoked very bad, there nothing clean about the hotel and very noisy thought out the night. I won’t ever come back and I would never recommend anybody else to stay there
Self
2/10
Poor
21 Dec 2023
Michael
Cockroaches in the room
Friends_and_family Family
4/10
Poor
30 Nov 2023
Ashley
Cheap coffee maker in room.
Tiny toilets!!!
Restaurant lacks selection and service is very slow, possibly due to understaffing.
Parking is located further from door than I prefer.

Staff was very nice.
Business Partner
6/10
Pleasant
16 Nov 2023
Jayant
Reception counter has very limited access’
Leisure Self
10/10
Exceptional
08 Nov 2023
Iris
The staff is courteous and they are understanding and most definitely are understanding!! Very helpful people
Business_and_leisure Family_with_children
2/10
Poor
29 Oct 2023
BRADLEY
In 40 years of traveling, worst bed ever.
Business_and_leisure Partner

Location & surroundings

Woodspring Suites Louisville Clarksville
1811 Independence Court, Jeffersonville, United States

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Woodspring Suites Louisville Clarksville

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