Name: The Lodge at Vail, a RockResort by Vail Resorts
Address: 174 East Gore Creek Dr, Vail, CO, 174, Vail, 81657, US

10/10

Exceptional

07 Aug 2026

Jamie

Fabulous location & great staff. We loved it.

Partner

6/10

Pleasant

06 Aug 2026

Trudy

This hotel is in need of renovation. The general hotel room conditions are poor. The portable air conditioning units helped with cooling but are very ugly and in the way, in addition to being loud.

6/10

Pleasant

05 Aug 2026

nancy

Very tired. Needed paint, gardens were not maintained well, no house cleaning options. AC was a window unit that solid not fit the window

4/10

Poor

05 Aug 2026

Tim

Stay at a different hotel. This is the first review I have ever posted and first visit to Vail, I usually just don’t return/support the restaurant or hotel in the future when we have a bad experience. When you travel to Vail you expect a nice resort and this one was so disappointing. We stayed in a room called a Luxury Room King Bed which was an upgraded king room with balcony. The balcony was below ground level with view of walls. Our room was dirty with bugs and hair on the floors and sinks. The shower was an old jacuzzi tub with a shower head added to the wall. It was dangerous getting out of the tub since it was so high to step out. The shower curtain fell after each shower because the tension rod was not strong enough to hold.
We also needed to carry our luggage down and up 15 steps as our room had no elevator access. We also visited the pool and it was difficult to get a seat due to all the used towels and empty drinks on chairs and tables. The staff was friendly but they were all young adults at the desk.
Plenty of alternative hotels to stay!

10/10

Exceptional

04 Aug 2026

Eugene

Excellent location in the heart of Vail Village. Valet parking required and worth it for $50/ night Overall stay excellent.

10/10

Exceptional

01 Aug 2026

Sara

The rooms and beds were really nice. The location is excellent, very close to Vail Village with great restaurants and shops. I personally like good coffee and that would be a great addition at this hotel, but overall, a good stay.

6/10

Pleasant

31 Jul 2026

Will

I have stayed at this hotel multiple times and have always enjoyed it. This year, they had a new AC unit in the room and it didn't work well and was incredibly loud. They also began pool construction every morning at 7am without letting us know that in advance of our stay. The breakfast place (Cucina) is great and has a really good staff, although highly priced. The gym and spa work well, they could be higher quality given the price, but they are still good and helpful to have during the stay. The location is great.

10/10

Exceptional

31 Jul 2026

Rick

Very nice property. Great staff, great location.

6/10

Pleasant

28 Jul 2026

Woju

I think the rooms should be cleaned everyday. And, the restaurants really need to be updated.

6/10

Pleasant

26 Jul 2026

Nancy

The Lodge at Vail is in a great location right in Vail Village. The property is older and showing its age. They do not service the rooms with daily cleaning. I personally find issue with this for a property of this level/price. The service is average. I have stayed at many properties in Vail over the years. This would not be high on my list for future visits.

10/10

Exceptional

26 Jul 2026

Earl

We always our stay at The Lodge at Vail. We always ask to be in their new section, lux room, Mountain View.. Those rooms are really nice. We did encounter a couple plumbing issues, like a slow draining shower, shower fixture coming off, etc.. but nothing egregious. The staff is very friendly and we always enjoy having g breakfast at their outdoor patio restaurant. Haven’t been to Elways for dinner, but it looks really nice!

8/10

Excellent

24 Jul 2026

Jackie

The staff is great and very accommodating. We were upgraded to a really nice room because we were celebrating a big anniversary and it wasn’t that crowded.The location cannot be beat. Right outside the hotel is Vail Village.
The hotel was not very crowded and that might be because of mountain fires and the lack of rain in the area. The pool was heated the first day, but not the next day probably because it wasn’t crowded. Also, the pool bar didn’t open during the week. It would have been nice to have had a drink there.
We will definitely return!

10/10

Exceptional

24 Jul 2026

Jessica

Everything was wonderful.

6/10

Pleasant

24 Jul 2026

Gloria

The staff is nice and helpful, the building is nice, unfortunately the air conditioner did not work as it should, is very improvised and make the room look ugly.

8/10

Excellent

24 Jul 2026

Gregory

The location is great and the pool is one of the best in Vail. I've stayed here many times and in recent years the rooms are starting to feel run down. We had a portable air conditioning unit in our room that vented through the window that had been replaced with a rickety piece of plexiglass. The carpet was stained and needs to be replaced. One of the two hot tubs was out of service so the one remaining was always full when we wanted to use it.

6/10

Pleasant

24 Jul 2026

Suzette

PERFECT LOCATION: Lovely, quiet rooms, deck, and view were the perfect location for both mountain and town accessibility. Exactly what we were hoping for to enjoy Vail.

GOOD AMENITIES: The complimentary use of the spa was a great feature. The gym equipment was well maintained.

POOR MAINTENANCE:
1. The elevator was not working for our entire stay, and we had to use 3 flights of stairs to get to the gym, spa, ice, water, and lobby.
2. The shower didn't drain, and after asking twice for it to be serviced, it still hadn't been unplugged by the time we checked out.
3. The spring water station ran out of water.
4. The pool area was beautifully laid out, but parts of it were sloppily boarded up and caving in, which was distracting from the overall ambiance.

THE CUCINA was open for breakfast, and the food was good; however, the service was extremely poor, and we ended up not using that restaurant.

6/10

Pleasant

23 Jul 2026

Donna

I would say it’s an Ok place but will not go back the building is pretty old and the pictures are better than the reality. Even in a room with a king bed the bathrooms are super tiny , everything is old and moldy I think it’s a bit overpriced , but in all the staff was friendly.

10/10

Exceptional

22 Jul 2026

Gary

Was a good stay

10/10

Exceptional

21 Jul 2026

Jennifer

The staff was very accommodating and friendly. Would highly recommend staying at the lodge!

Business Partner

2/10

Poor

20 Jul 2026

Kathryn

The room was horrible, mostly and moldy ac unit. Moved to another room with a broken bed. Asked to be relocated and it took 2 days to be moved to a really nice room, our last night.

Family_with_children

10/10

Exceptional

19 Jul 2026

Robert

The staff, especially the valet attendants, were very polite and helpful.
The location was perfectly situated in the middle of Vail Village.
The rooms were a little dated but clean.
I think the AC in one of our rooms was not working as they placed a stand alone AC unit in the room. It was loud but worked well to keep the room cool.
The beds were comfortable. No complaints here.
The gym was great. It was spacious and had a good mixture of equipment and plenty of cardio machines.
All in all, a great stay.

Family

2/10

Poor

19 Jul 2026

Steve

Might be good in the winter but terrible in the summer. 2 of 3 bedrooms were almost unlivable with how hot they were. No A/C

Family_with_children

10/10

Exceptional

18 Jul 2026

Christopher

One of the top hotels in the area - excellent location, service, rooms, staff, grounds, etc. rates are high - though summer and fall are reasonable compared to winter.

Partner

10/10

Exceptional

16 Jul 2026

Debashish

Everything was good. We had a good stay

Family_with_children

2/10

Poor

16 Jul 2026

Michael

Do not stay at The Lodge at Vail.

Our first room smelled strongly of cigar / cigarette smoke from the previous guest, enough to give us a headache. The room also had a portable air-conditioning unit with a hose duct-taped to a temporary plexiglass window. An extension cord was stretched across the floor to power the entire setup. It looked unsafe, poorly maintained, and completely unacceptable for a hotel charging Vail prices.

We reported the smoke odor to the front desk and explained that we could not stay in the room. They moved us to a second room, but the air conditioning did not work. The fan was running, yet the temperature continued to rise.

We tried to sleep, but I woke up around midnight drenched in sweat. When I called the front desk, they refused to help us find another room and said no maintenance staff were available.

We had no choice but to pack up our family and leave. Expedia helped arrange a refund, but provided little assistance finding alternative lodging. At approximately 1:30 a.m., we were left sitting in the hotel parking lot more than 100 miles from home with nowhere to stay. Our only option was to drive home exhausted in the middle of the night.

This was one of the worst hotel experiences we have ever had. The rooms were unacceptable, the maintenance was questionable, and the overnight staff showed no concern for our family’s safety or comfort.

Avoid The Lodge at Vail.

Family_with_children

6/10

Pleasant

15 Jul 2026

Judy

The property location can't be beat. You are steps from the heart of Vail Village as well as Gondola One. The Lodge is one of the oldest properties in the Village and it is showing its age. It has been very well maintained but it is older and I feel, overpriced for what you get. We had construction in the rooms above us but they were good about not starting before 9 and ending by 5. There was nothing special about the room although there were robes and slippers which is always a nice touch. Again, nothing specific to be negative about, but the value/quality isn't there.

Partner

10/10

Exceptional

14 Jul 2026

Eveline

Gorgeous hotel, fantastic rooms (with balcony), amazing location. We have started a tradition to celebrate our anniversary here and it never gets old 😉!

Partner

10/10

Exceptional

14 Jul 2026

Ana

We enjoyed our stayed at the Lodge, it was very convenient right on the village

Family

6/10

Pleasant

14 Jul 2026

Kerry

Property is in a great location! However, toilet would not flush properly, fridge did not work and the shower had hair still in the drain that looked like it had not been cleaned in weeks.

Friends_and_family Friends

4/10

Poor

14 Jul 2026

Brian Alan

Housekeeping attempted to walk in the room despite a do not disturb sign hanging, without knocking. Luckily the chain was latched, they tried to open it several times with no knock or announcement. I alerted the front desk via text, as they do not put phones in the room, it took THREE HOURS for them to reply. Later that night I texted to request coffee. No reply. The following morning texted to request coffee - no reply. I finally searched out the front desk phone number (difficult to find!) and asked for coffee, 40 min goes by, no coffee. I had to go to the front desk myself. The text messaging system is substantially unattended and unresponsive, and the staff is ineffective. VERY disappointed! Luxury hotel with a motel 8 caliber service.

8/10

Excellent

12 Jul 2026

kristine

The location is good and staff is friendly. The room we had was pretty run down and the floor definitely had not been mopped in weeks.

Partner

10/10

Exceptional

07 Jul 2026

Listle

Every single staff member that we encountered was so friendly and extremely helpful. The Lodge is located central to everything in the village and has wonderful rooms with a cozy feel and amazing amenities. I couldn't ask for more in a hotel stay!!

4/10

Poor

07 Jul 2026

Rachel

The patio door was broken and never fixed, the kruerig and humidifier in the room was broken, and the AC unit was SOOOOO loud we could hardly use it. We were apparently in one of the recently remodeled rooms as well so I was not very impressed.

6/10

Pleasant

07 Jul 2026

Lyons

372 not a good room. I requested a Slope View Room, We received a Mexican Res. View! Lights on all night, noise and our deck hanging over the Res. had water dripping on it . Watering the flowers above. No room service in 4 days and 3 nights.
We expected better on our Stay!

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Tal

The amenities are fun, the service is great and the location is ideal!

Family

6/10

Pleasant

06 Jul 2026

Jacob

Great location. Nice staff
BUT…. The room was horribly hot as the A/C did not work thus having terrible sleeps and trying to stay away from going back to the room.

If going during warm time of year I recommend bringing your own cooling system

Partner

8/10

Excellent

06 Jul 2026

Catherine

Hotel and amenities are great. Amazing location! Our particular condo was a bit dated and could use some work but for a trip w kids it was perfect.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

steven

I love staying at the hotel. Location is perfect. Pool is so fun.

Friends_and_family Friends

10/10

Exceptional

05 Jul 2026

Alicia

We love how centrally located The Lodge is. The residence we rented was beautiful.

Friends

6/10

Pleasant

05 Jul 2026

Donald

This property has a great location! Unfortunately, the room we stayed in air conditioning did not work well at all. The resort answer was to put a fan in our room. Did not help much. We were also forced to pay $50 per day for the valet and ended up with a small scratch on our brand new car.

Partner

2/10

Poor

05 Jul 2026

Tucker

We paid for a studio w a Murphy bed and upon opening the door it had a temp ac unit w the window exhaust so the blinds would not shut properly and the ac never worked
So it was bright in am and hot !!

8/10

Excellent

04 Jul 2026

Andre

This is well situated resort if you want to take advantage of Vail Village and the lift. The staff was very friendly and accommodating - we had a problem with our room and the maintenance staff was quick to arrive but unfortunately could not fix the problem.
They tried to bandaid it but after discussion with a very understanding mgr - they moved us to a new room and everything was great.
I really appreciate a hotel that responds to adversity well and appropriately.
Would highly recommend this lodge.

Partner

10/10

Exceptional

03 Jul 2026

Aung

Love the customer service I receive and how clean the room is. The location is also good.

Family_with_children

2/10

Poor

03 Jul 2026

Michelle

Great location, but room issues held it back
We stayed at the lodge during a summer holiday week and the location was perfect. You can literally walk out the back door and be right in the middle of the village. The pool area and bar were also quite nice and added a lot to our stay.
Unfortunately, the room itself was a disappointment. The climate control didn’t work, and we couldn’t get the room below 76°, which made for very uncomfortable sleeping. We reported it to the front desk the next morning, but nothing seemed to be done. The following night was just as hot. We also requested fresh towels and asked to have the trash emptied, and neither request was fulfilled.
It’s a shame, because the setting and amenities are genuinely great. But the lack of follow-through on basic maintenance and housekeeping requests made it hard to enjoy the stay.

There is also a $50 per day parking fee, although this feels pretty standard in Vail

Family_with_children

8/10

Excellent

01 Jul 2026

Brian

Air Condition was not working in the living room area. Was fine in the bedroom. Great view from the balcony but the chairs were older and wobbly. The bed wasn't that comfortable. We got a great deal on the room. I would not pay a premium price for this lodge. It was pretty average.

Partner

10/10

Exceptional

01 Jul 2026

Crystal

Had an amazing pool day at the Lodge! Super impressed with the luxury rooms. Will definitely be visiting again.

Friends_and_family Friends

8/10

Excellent

29 Jun 2026

tiana

Great place for a family of 5. We had a few miner issues with the room but over all it was great stay. The breakfast place was awful. Messed up our order and two people came over and there was no apology from either staff. Not to mention food was terrible.

Family_with_children

10/10

Exceptional

29 Jun 2026

Catherine

Excellent stay. Staff was amazing! Location ideal!
It is the little things… the free water and quality snacks in the room were just the perfect touch to make us feel like valued guest!

Partner

10/10

Exceptional

29 Jun 2026

Finn

Can't say enough good things about this place. We have a medium sized dog and all the staff were SO kind to him. From the full service valet/bellman to the front desk to the restaurant staff, everyone was SO nice. The room was beautiful and the location perfect. The price was very reasonable for what we got. Will be back for sure!

Partner

6/10

Pleasant

28 Jun 2026

Evan

Friendly staff. Good historic hotel right in Vail Village. That said there were some problems perhaps unique to me during my stay that undermined my stay. 1) they were doing construction and tree trimmings (?) on the balconies above me putting debris all over my balcony multiple times. The noise precluded my ability to enjoy my balcony even after it had been cleaned. The old-outdated windows shade kept breaking precluding my ability to block out the brightly lit up huge tree in the parking lot. The air-conditioned was very loud. And the maintaining staff walked right into my room right as I was leaving the bathroom and shower.

That said they did make amends as best they could at the end of my stay. Kudos for that. Good hotel. Good staff. But I would recommend they warn guests in advance when they have construction and clean up the mess the construction creates.

Friends

10/10

Exceptional

28 Jun 2026

Eli

Beautiful hotel in the heart of Vail. Would highly recommend.

Friends_and_family Family

8/10

Excellent

27 Jun 2026

Cindy

Property needed maintenance. Was way over priced.

Family

8/10

Excellent

25 Jun 2026

Jana

The staff is very helpful. They totally spoiled our dogs upon arrival! They got a whole bag of everything they could possibly need while staying at The Lodge.

Friends_and_family Family

2/10

Poor

24 Jun 2026

Matthew

1 its mandatory valet that is a 50.00 up charge thats paid when you check in per day. Also you have to tip the valet. I purchased a luxury room due to a garden tub where my daughter could enjoy a bath ( she 10) The tub spout didnt work. They compt us the 50.00 valet. Also after 1 swim session in the pool it had so much chlorine in it, it fried everyone's hair including my daughters long blonde hair. We washed and conditioned the hell out of it with minimal help to it. I would never stay at this location or any of there others. Dirty pool, dirty hot tub, trash being left out. There was dirty diaper left out from the previous occupant.

Family_with_children

10/10

Exceptional

21 Jun 2026

Curtis

Staff was incredible and the property is beautiful and in a perfect location in the village.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Charlie

Great location nice pool and a good breakfast

Family

6/10

Pleasant

18 Jun 2026

Darby

The location was excellent. The property is a bit tired and the service falls short.

6/10

Pleasant

14 Jun 2026

Scott

Location is excellent but building is OLD and Heating/Cooling system is terrible in the summer. Beds are wore out and room was hot all night. My co-worker said the same of his room. Besides not being able to sleep well at all, the location is fantastic.

Business

6/10

Pleasant

14 Jun 2026

Ludwig

We were very impressed with the check in process and service provided by the front desk staff. The room had been renovated (so we were told), but the bed was definitely NOT new or comfortable (I had to sleep sideways). Also, I was not happy that the valet offered me a cart to take up my belongings (did NOT offer his services and I did not need them), then refused to allow me to take the cart myself....bit of a switch and bait. Checkout was smooth and we did enjoy the flavored water machine. Lastly, I was charged $50 for the valet to park my car less than 20 feet from the front door (literally, the first handicap parking space next to check in. This is just gouging (which has unfortunately become common at Vail!

Partner

6/10

Pleasant

14 Jun 2026

James

Our room (256) was very small. We have stayed at this property at least 50 times in the past and this was the worst room ever.

Family

10/10

Exceptional

11 Jun 2026

Harold

It had entrance on to plaza with shops and restaurants so commute to dinner was five minute walk. Room had balcony to get a little fresh air and was spacious. Great stay, great staff, and great location.

Family

6/10

Pleasant

10 Jun 2026

James

Very nice location, but very dated and staff unprofessional. No Expedia perks given. I called before checking in and asked if I could park my brand new Porsche GT3 in the garage and was told sure that they had a garage. Then upon arrival and after checkin (where I asked a second time) the Valet said only they could park cars in the garage and even though I was charged full price I had to park my new car outdoors, or I had to park off the premises or let the valets drive it (It has a 6 sp w/ racing clutch so no way anyone but me was going to drive the GT3). I asked the valet what experience he had with 6 sp cars and he said his first car was a Honda Civic with a manual so no problem he can handle a 6 sp supercar even though they have never had one park there before to his knowledge.The bathroom had dried urine on the toilet and there was no hand soap in either bathroom, nor any body soap in either shower. (We were in a 1BR/2BA condo). The pool was under construction, and this was not noted in the hotel listing anywhere. The parking area was nearly half full of construction vehicles who were backing into things. Cars not safe there. I will not return, although I have stayed here a few times before.

Partner

8/10

Excellent

10 Jun 2026

Carla

We loved the location and our room was perfect for our group of 6. It was a little hot with no AC but the fans and mountain air helped a lot. Wish the hot tub jets had been working. Fitness room was very nice. The staff was very responsive and helped us immediately with every request!

Friends_and_family Friends

2/10

Poor

09 Jun 2026

Skyler

I booked it a month in advance and spent $330 on a king room. We booked during the GoPro mountain games and we wanted to stay during the games close to the events We arrived at 7pm and was greeted by Quinn (manager?) we went into our room and it was 78 degrees in June. We turned the AC down for an hour and it actually went up to 79. We called the front desk, spoke to Quinn, and he sent someone down to fix it. The person who came to \"fix\" the ac just spilled water all over the floor and said wait 30-40 minutes and the AC should work. At this point it was 9pm, I just ran a 5k, and wanted to get sleep to go to the games in the morning. We waited 10 minutes and the temp went up another degree! We are at 80 degrees now and call Quinn. He offers a couple fans and a dehumidifier - We ask to move rooms and he stated that they were all booked (on hotels were all rooms from queen to king available at significantly less then what I paid for my room. Like 240) we ask for a refund and they give it to us after sitting on the phone with hotels.com. We then had to find another hotel at 9:30pm and then find parking at the games which made my following day so much harder. I would never recommend this hotel to anyone, quinn then called the next day to continue saying he really would've wanted to have us stay but there was nothin he could do, well there was. You could've moved us to another room but you chose not to. I'm expecting a gaslight response from them below Go anywhere else but here

Partner

6/10

Pleasant

08 Jun 2026

Gabriel

No AC

8/10

Excellent

08 Jun 2026

Michael

Enjoyed my stay at the Lodge. Location was perfect. Easy access to the village and events

6/10

Pleasant

08 Jun 2026

John

Air conditioning in the room didn't work. Engineering couldn't fix it so they just brought a couple of fans which didn't really help much. Room was never cleaned.

Family_with_children

8/10

Excellent

06 Jun 2026

thais

We had a great stay, but struggled with a possibly broken bed. It was very sloped and uncomfortable. They accommodated a late check out and we used their lovely pool. They unfortunately they kieys weren’t updated for the late check out and we had to go back to the front desk to get new keys. When we got back to the room our water had been turned off. We called the front desk and apparently they were doing maintenance so no showers for us. Overall it wasn’t perfect but we would stay there again,

Partner

6/10

Pleasant

31 May 2026

David

Highs and lows! Staff was great.
However, feels like because we were an Expedia reservation, we got the run-down part of the property when it was nearly empty.

Pros: Amazing location. Walkable to everything. Gym was awesome.
Staff was great. Room was clean*.

Cons: No AC. On the 4th floor, it gets hot. Also, in the run-down wing, neghbors balcony looks into our bedroom. Not great when there’s no AC and you need the door open. Feels like 1960 called and wants their condo back.

Deferred maintenance: BAD.
Ventilation system (fan) hardly worked. I saw that the air filter was last changes 5/21/23. (That my friends, is disgusting. Over 3 years old with all kinds of fun caked on.)
Central bathroom exhaust fan did not operate in the hotel. Bathroom pocket door needed all bearings replaced and could not be opened or closed without waking everyone up. Electrical outlet was bad. Elevator by our room was OOO. Pool and hot tub were closed for remodeling, but thats good for future.)

Bottom line- could be nice if you get a nicer part of the property. The refreshments and expendables were great, just overshadowed by the lack of upkeep of the room.

Family

10/10

Exceptional

27 May 2026

Kathrine

The accommodations were great. It was quiet and close to everything.

Partner

8/10

Excellent

20 May 2026

Mary Kay

This property is a great location for Vail. Had some mix up on room but was handled by excellent staff member named Quinn. Averted a very difficult issue/ misunderstanding with our pet being allowed in particular room and Quinn ended up having a great solution.

Cheers to Quinn !!

Pet

10/10

Exceptional

19 May 2026

amy

Love this hotel

Family

10/10

Exceptional

13 Apr 2026

Michele

Perfect location in Vail village, great value, helpful staff, with a well equipped Gym and spa. They put out coffee, danish, yogurt etc every morning which is nice.
Note they do allow dogs and there were many!

Friends_and_family Family

10/10

Exceptional

10 Apr 2026

Julia

This FL - turned - CO girl is not a skier. But I’m married to a ski fanatic. When I look for hotels in the mountains, I look for a spa. Priorities. This option did not disappoint. The spa day was amazing, highly recommended - specifically curating a “Best Day” package. All services were pro and relaxing. Staff throughout the hotel were great from day one. The only addition needed is room service options.

Partner

8/10

Excellent

05 Apr 2026

Adriana

Everybody was so nice and kind
My room was always clean
We had q great time

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Jennifer

nice
hotel.

Family_with_children

10/10

Exceptional

03 Apr 2026

Amy

Perfect location! My teen daughter loved having access to the amenities in the spa. My son loved the huge outdoor heated pool and evening hot cocoa bar.
My husband loved the large fitness center and movement room. Staff was wonderful! All of our ski equipment was taken to storage near the gondola and waiting for us in the morning. One minute walk to gondola. We loved our stay!

Family_with_children

8/10

Excellent

30 Mar 2026

Julia

Loved the fitness room and yoga class

Partner

10/10

Exceptional

23 Mar 2026

Angel Condal

Great location

Family

10/10

Exceptional

19 Mar 2026

Ignacio

All good

10/10

Exceptional

19 Mar 2026

Katrin

Great hotel & location! 10/10! You have everything you need!

Friends

10/10

Exceptional

18 Mar 2026

Angel Condal

Great location and wonderful staff.

Family

10/10

Exceptional

17 Mar 2026

Michael

Clean room. It would be nice if they had the hot chocolate out til at least 5. We skied til 4 and it was gone by the time we got back to hotel.

Also the spa really needs some work. I have been using it for 15 years and it is going downhill. I miss the attendant.

Family

8/10

Excellent

16 Mar 2026

Rachel

Overall we had a very enjoyable stay at The Lodge and there are many positives; I would consider returning. I realised it was not what I consider a 'full service hotel' because it does not have its own bar/restaurant and didn't offer a buffet breakfast, and nor was there a bar/lounge (other than the small lobby lounge which felt more like a waiting area). The gate from our terrace to the spa area failed on two occasions so we had to get it looked at.
The location close to the gondola, the ski valet, good spa and gym and the friendly staff were all positives. The breakfast at Cucina in the same building is a la carte only and limited menu. We didn't try the evening meal. Elway's two nights and enjoyed that.

Family

6/10

Pleasant

11 Mar 2026

Mark

Accessible

10/10

Exceptional

11 Mar 2026

maria

Great location

10/10

Exceptional

06 Mar 2026

Brian

Great locations and amenities

Partner

2/10

Poor

02 Mar 2026

Sheridan

We were excited to stay at The Lodge, but unfortunately, our flight was canceled due to a storm. When we reached out to reschedule or gain a credit, we were given the runaround, and eventually, they stopped responding to our request. Disappointing, as we would have loved to have stayed there in the future when we visit family.

8/10

Excellent

28 Feb 2026

Jeffrey

The convenience to the ski lifts was the best part.

8/10

Excellent

26 Feb 2026

Edward

staff was wonderful .. rooms and hotel a bit old but clean

Family

8/10

Excellent

25 Feb 2026

Jared

The staff was very friendly and helpful but my room could use updating. Everything was a little rough around the edges.

Self

10/10

Exceptional

21 Feb 2026

Manlio

Staff and location.

Friends_and_family Family

10/10

Exceptional

18 Feb 2026

Gwendolyn

Loved it!! Perfect location

8/10

Excellent

12 Feb 2026

Irene

Location is great,
Staff is very helpful, accept concierge who convinced us to book Makoto Vail restaurant. I asked him if it's on a walking distance, he said yes, but hotel can also provide a free shuttle to go there.
I did't realised it is at Cascade village and we end up paying for hotel shuttle going there and coming back.

Leisure Partner

8/10

Excellent

30 Jan 2026

KELLIE

Staff was amazing

Business_and_leisure Self

10/10

Exceptional

29 Jan 2026

Aaron

The stay was great. The room was nice. The service was top notch. Right in the middle of Vail Village. One minute walk to Gondola One. Would definitely recommend.

4/10

Poor

20 Jan 2026

Kierke

The hotel is very old and not worth the money we were charged. It is outdated and in need of may repairs. We had to leave our stay early because the pipes in the room were so loud we couldn't sleep.

Leisure Partner

8/10

Excellent

17 Jan 2026

kathryn

Room was good...shower head needs replacement...maid service was good...water and ice too far away

Partner

8/10

Excellent

09 Jan 2026

Fernando

The room had an odd distribution, closet to small, TV on the side, and bathroom made a lot of noises