Name: Vail Run Resort
Address: Lions Ridge Loop, 1000, Vail, 81657, US

10/10

Exceptional

05 Aug 2026

Kevin

Staff was very accommodating and helpful. Many amenities. Bus stop outside the door. Nice studio room.

6/10

Pleasant

03 Aug 2026

Jennifer

I rarely write reviews. This was one of the more bizarre experiences I have ever had. This was an unexpected stay (family rented a house nearby and there was not enough room) so we didn't want to spend a lot of money and needed a location closeby. So it was an interesting stay. The inside of the hotel is so incredibly outdated I don't even know where to begin. Everything about the interior was hideous in my opinion and I was not expecting that. But, on the other hand, our room was surprisingly large, clean and well equipped. Parts of it had been updated and the parts that were not were also hideous. The shower was redone and clean and nice. The furniture was ornate, large and just really ugly. But, it served it's purpose. We got there, showered slept and left for as much of each day as possible. You truly have to see it to understand how ugly it was. Straight out of the 60's/70's.

10/10

Exceptional

18 Jul 2026

Debra

I was surprised at how nice and spacious the room was. One thing that was tricky was that there wasn’t a lot of information about how things worked in the room. It took me half an hour to figure out how to turn the TVs on. A simple direction sheet would’ve been a big help. It took a while to figure out the Wi-Fi as well. And the front desk is only staffed for a few hours a day, which was not convenient. I arrived late in the evening with no idea about where I could get something to eat, and the only option was the dive bar downstairs. The food was OK, but even some vending machines in the building would’ve been nice. However, having said all that I loved my room and I thought it was a great value and a very convenient location once I figured out how the buses worked.

Self

6/10

Pleasant

13 Jul 2026

Holly

Not having air conditioning during the hot weather was uncomfortable and having the windows opened at night to cool off the room was difficult with loud I70 traffic. Only having one elevator that ran slow was an inconvenience as well. I liked having 2 bathrooms and separate bedrooms with a living space and kitchen.

Family_with_children

10/10

Exceptional

10 Jul 2026

Christine

Very beautiful resort with beautiful views!

10/10

Exceptional

09 Jul 2026

Suyapa

Nice stay

Partner

10/10

Exceptional

06 Jul 2026

David

Strangely, the ice maker had never been hooked up to the water supply. We called front desk and someone immediately came up and fixed it. The shower fixture is quite fancy with many bells and whistles but needs directions how it all works before a person spends 10 minutes figuring it out.

Partner

10/10

Exceptional

05 Jul 2026

robert

this was a beautiful apartment with everything you needed
nice area, we were there for the GOPRO games

8/10

Excellent

02 Jul 2026

Yunjuan

Nice

Family_with_children

10/10

Exceptional

27 Jun 2026

Brandon

We had a wonderful stay. My kids loved the game room and the pool. The fully stocked kitchen was a major bonus. We would definitely stay here again!

Family_with_children

8/10

Excellent

26 Jun 2026

Julie

The check in/lobby area and room had a STRONG smell of Fabuloso to the point of being noxious, but it did make me feel like the place was clean. The room was quite nice but the bed set up was a bit weird. All in all it was nice.

Partner

10/10

Exceptional

19 Jun 2026

Abigail

Lovely stay, great location. Friendly staff.

Friends_and_family Family

8/10

Excellent

19 Jun 2026

Jake

Room was nice and had everything we needed

Family

8/10

Excellent

16 Jun 2026

Judi

This resort has a lot of good points that make it worth a stay. It is clean. Our 1 bedroom unit had a well stocked kitchen. They offer many kitchen appliances upon request (instant pot, waffle maker, rice cooker, crock pot and many others). The pool is on the smaller side, but the area with sun loungers is very nice. The free Vail bus picks up right outside the property, which is extremely convenient when wanting to go over to town. The units, while very clean, are pretty dated, as are the furnishings. They could really use an update. It would take the resort to the next level. It is important to note that there isn’t air conditioning. It was something I just took for granted. The weather was mild when we were there, but it did get warm in the unit at night. We didn’t have any fans. I would imagine that it would be quite uncomfortable during a “heat wave” for annyone who is accustomed to having AC. Overall, I’d give Vail Run 3.75 stars. It was a good value. Would I book gain? Winter, yes. July or August, no. And only because of the AC situation.

Friends_and_family Family

8/10

Excellent

16 Jun 2026

Fritz

Older condo, clean, easy to find, with adequate parking

Self

10/10

Exceptional

24 May 2026

Zoila

We loved staying here. The staff was very friendly and helpful. They let us know how the city bus worked and had the information that we needed. We will definitely stay here again!

10/10

Exceptional

28 Apr 2026

Maylen

The room was very spacious and comfortable, with plenty of room to move around and relax. Everything was clean and well-maintained, and the bed was especially comfortable, making it easy to rest well. The lighting and overall layout of the room created a pleasant atmosphere.

The hotel staff were friendly and attentive, always willing to help when needed. Overall, it was a very positive experience and I would consider staying here again.

Partner

8/10

Excellent

14 Apr 2026

James

Very nice stay

Family_with_children

8/10

Excellent

13 Apr 2026

James

Very clean, nice location with friendly employees

Friends_and_family Family

6/10

Pleasant

12 Apr 2026

Andrea

Fully equipped although very small kitchen, comfortable beds, amazing staff. Challenge we had was there is a big skylight in the room we were in and no curtain on top windows so it was very hard to sleep past 6am

Family_with_children

10/10

Exceptional

11 Apr 2026

Leah

Spacious rooms with well stocked kitchens and helpful staff.

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Andrei

Quick access to the lifts on hotel bus service

10/10

Exceptional

21 Mar 2026

Ramiro Rodriguez

It was an amazing hotel in vail Colorado. Big rooms and close to everything in town.

Family_with_children

10/10

Exceptional

08 Mar 2026

Scott

Amazing staff, Great Value! We arrived late, but communicated with staff for the check in process after hours. The room was great and matched the pictures. Clean and well kept.

The staff were all friendly and took time to answer our questions. They had a FREE bus to the Gondola that was timely and on time. Even a Grocery shopping run!

On check out, the staff let us still use the shuttle and leave our car parked! Saving us from the astronomical Vail parking fees.

I highly recommend staying here. It was a great time, the whole family enjoyed everyone and was a great room, staff and overall great facility!

Family_with_children

10/10

Exceptional

03 Mar 2026

Catherine

15 min walk from Lionshead. Good shuttle. Friendly staff

Self

10/10

Exceptional

25 Feb 2026

Steven

Heated pool and hot tub were great.
Juan, the shuttle driver was exceptional!

Partner

4/10

Poor

17 Feb 2026

Samson Mulu

Place has a strong smell and room is in need of renovation.

Leisure Family

10/10

Exceptional

06 Feb 2026

vladimir

I and my wife have a great time staying in the Vail Run resort.Room is clean,staff is friendly.Highly recommend.

Leisure Family

10/10

Exceptional

02 Feb 2026

Ursula

I really enjoyed my stay at Vail run. When I come back to Vail I will most certainly be staying here. I found the unit to be home like and cozy with all the creature comfort efforts one might want. More closets and drawers than you need! I thought the push button fireplace with a timer was great. I appreciated the well appointed kitchen as well as the scheduled ride to the supermarket. Juan, who drove the shuttle was fantastic and I appreciated the frequent trips to lionshead base for pick up. When he was working, one did not have to wait for a very long time for a shuttle to show up. In a world of impersonal corporate accommodations that all look the same, Vail Run was refreshing in maintaining an authentic traveler experience. Great Job!

10/10

Exceptional

17 Jan 2026

Patricia

Great location for our ski vacation at Vail. Clean, well supplied kitchen, staff was great especially Carol at front desk. Transportation to ski area was convenient.
Would definitely recommend

Leisure Family

8/10

Excellent

15 Jan 2026

Lizabeth

The apartment was clean and had comfortable bedding and plenty of towels. The kitchen was tiny but had a great collection of spices for cooking. The hot tub and pool were just right for apres ski.

10/10

Exceptional

14 Jan 2026

Hongbing

Room is great and the staff is awesome. The bus makes the stay very comfortable and convenient.

Leisure Self

10/10

Exceptional

13 Jan 2026

Karen

Our stay at Vail Run couldn’t have been better. Staff was friendly & knowledgeable as well as helpful. The room was spacious with a wonderful fireplace and fully equipped kitchen. The lobby was beautiful with seasonal lighting everywhere. The shuttle was very convenient. Had a great time.

Friends_and_family Family

10/10

Exceptional

12 Jan 2026

Eros

Nice

8/10

Excellent

28 Dec 2025

Lorenzo

Staff was very friendly and helpful except cleaning staff they need more people training, room was clean and spacious. My family and I were there to ski and the bus service from the hotel was very helpful. There’s also the city bus stop at walking distance. There’s a bar downstairs from the hotel, bartender was friendly and professional, we had pizza from the restaurant and it was decent. Overall it’s a good place to stay.

Friends_and_family Family

10/10

Exceptional

23 Dec 2025

Paul

I have stayed at Vail Run many times and it is a quality place that is well managed and maintained. The manager, Carol, is fantastic!

Leisure Self

10/10

Exceptional

30 Nov 2025

Marivel

We had a smooth late check in. The room was super clean and felt very warm and cozy.

Partner

6/10

Pleasant

04 Nov 2025

Greg

The check in process was terrible. The person at the desk was condescending, arrogant and rude. He acted as if it was a bother for me being there. I am not one to complain, but it was terrible. Other staff members were fine. The room was great, with nice hotel amenities. The outside parking lot costing $20 per night is ridiculous.

Leisure Friends

10/10

Exceptional

18 Oct 2025

Jennifer

I was there for a nearby conference, but it was a fantastic place for families. They went all out with Halloween decorations—very festive. They also had a great kids room, pool and arcade/game room. The property is a little older, but very clean and comfortable with a fireplace, spacious private balcony, kitchen, and comfortable bed. Staff was friendly and helpful. Would definitely stay again!

10/10

Exceptional

12 Oct 2025

Rachel

Staff was friendly and attentive. The place was older but very clean and comfortable.

Leisure Friends

10/10

Exceptional

29 Sep 2025

Lynette

Great view of aspen grove. Lovely balcony. Kitchen had everything you would need!!! We lived the heated pool and hot tub😀

Leisure Partner

10/10

Exceptional

03 Sep 2025

Nicole

We had a wonderful stay at Vail Run. The accommodations were exactly what we needed, and the fully stocked kitchen was especially convenient. The property has a unique character that added to the overall experience, making our visit both comfortable and enjoyable.

Leisure Partner

8/10

Excellent

09 Aug 2025

Fred

—

Business_and_leisure Self

10/10

Exceptional

22 Jun 2025

Nickole

GREAT place to stay. No air conditioning and it was a couple hot days. But great location and very nice place

Friends_and_family Friends

10/10

Exceptional

19 Jun 2025

Sharon

Terry at front desk was great. Very helpful and kind. Property was good, kids enjoyed pool area, pizza downstairs was great to have on sire.Will be back!!

Friends_and_family Family

8/10

Excellent

06 May 2025

Juan

Prices were great. But hotel needs some modifications

Leisure Partner

10/10

Exceptional

02 May 2025

Eileen

definitely did not get the memo on the front desk closing at eight or 8:30 PM which I guess is typical of Vail Valley. Learned something new! I definitely had a very unfortunate check in experience and was not very happy to be searching for the key for 45 minutes and was not given the option for a luggage cart. Let allow any kind of assistance and I was told that I needed to wait until the morning. overall, I missed the opportunity to get into the hot tub because of all the nonsense from the Spanish person checking me in at night, and I was extremely put off as this was intended to be relaxing in a vacation at this point in my trip, exploring Colorado. So with all of the nonsense at check-in and the missing key and having to contact an overnight option for myself, literally locked out of the room because of the piss poor instructions by the individual so much in a hurry to be on his way for the night, but yet stood around in a stalker, kind of manner for over a half an hour watching me try to find the key. Come to find out there was a secondary envelope for me in the night dropbox, never explained to me or even offered to me as a potential option for gaining entry into my room WOW! Instead this individual chose to sit and watch me dig through all of my things that I had come to the front desk with for a half an hour before leaving, literally denying assistance KNOWING FULL WELL I WAS UNABLE TO GAIN ENTRY INTO MY ROOM!! Definitely harassment. Otherwise PERFECT!!

Business_and_leisure Self

10/10

Exceptional

22 Apr 2025

Trevor

What a great introduction to Vail. One of the cleanest properties I have ever stayed in. Front desk staff fantastic & even met a few delightful owners the day we checked out. Will definitely return.

Leisure Family

10/10

Exceptional

13 Apr 2025

Jamie

Perfect spot for skiing. The condo was spotless and had all the amenities we needed and more. It was cute, cozy and very comfortable after a long day of skiing. I would stay here again if skiing Vail. Great value as well.

Leisure Partner

10/10

Exceptional

10 Apr 2025

Bradley

Vail Run is a great location. It is near the main highway, but is on a frontage road. Easy to find. Close to dining, mountains, grocery store, Starbucks
Etc. Terry and Juan were great. Both were very accomodating, friendly, and funny. Pool and hot tub were great. The boys enjoyed the game room. (16 and 17). The shuttle ran all day, would even take you to the grocery store.This resort has several other amenities, but we didn't use them all.

***2 Bedroom Condo***
The condo we stayed in was CLEAN.
It featured a propane/gas fireplace, patio facing the mountains, kitchen, dining room area, living room with sofas and TV. 2 bedrooms, both had TV's. 1 shower/. Both bathrooms had handsoap. Shower had body soap, shampoo, conditioner, and a blow dryer.

Beautiful view! We loved every minute of our stay.

Kitchen**
Had pretty much everything you need to prepare a dish including spices.
If you want to bake a cake, or casseroles/hot dish. There are no cake pans or any sort of dish to accommodate. Not a huge deal, but might be helpful to some. There were cooking sheets. Might be beneficial to see what you have to work with before planning meals. Cleaning supplies including dishwasher soap and vacuum were provided.

Its definitely a location that forces you to slow down and relax.

Overall, our stay was beautiful, relaxing, fun, and had a great time. Loved the location, staff, the resort itself and the amenities offered. I would certainly visit again.

Leisure Family

8/10

Excellent

10 Apr 2025

Seth

Very clean room with everything we needed. The staff was friendley and made late check in a breeze. The hot tub and pool were a big plus. Downside was that our room was on the highway side so there was a lot of road noise at night that made it hard to sleep. If your a deep sleeper, no worries. Would stay again but would request a room not facing the highway.

Leisure Family

10/10

Exceptional

31 Mar 2025

Stephanie

Very friendly staff at check in and around hotel. Very clean!! It was quiet and easy to get to every thing from this location.

Leisure Family

10/10

Exceptional

27 Mar 2025

Laura

Enjoyed Our Stay

Extremely friendly staff. Shuttle service from property to the mountain was extremely sufficient. Ski lockers provided, nice hot tub and great little pizza restaurant attached to the building. Good communication overall from the staff. I would definitely stay there again.

Friends_and_family Family

8/10

Excellent

22 Mar 2025

Verified traveler

Pleasant stay

We enjoyed the accommodations and the shuttle was really a nice bonus. Very friendly staff. Lots of road noise if you’re on the south side of the resort facing the interstate but not much that can be done about that.

Friends_and_family Family

6/10

Pleasant

18 Mar 2025

Jaime

The room we got is very noisy. You can hear road noise as if you are standing next to it. The kitchen is small but very well-equipped. The closet in the master bedroom is unusable.

Leisure Family

10/10

Exceptional

14 Mar 2025

HOWARD

Excellent hot tub.
Good shuttle service to the moutain

Leisure Partner

10/10

Exceptional

09 Mar 2025

Roosevelt

It was a phenomenal property

Partner

10/10

Exceptional

03 Mar 2025

Alexander

Very cozy apartment, all new kitchenware, very clean and quiet. Great hot tub with powerful jets.

Leisure Family

10/10

Exceptional

21 Feb 2025

Anna

Very lovely place to stay. Staff is very helpful and friendly. We enjoyed our visit. See you next year.

Business_and_leisure Family

10/10

Exceptional

20 Feb 2025

grasiele

Excelent

4/10

Poor

20 Feb 2025

nolan

Worse than Comfort Inn

Had to walk around and look for the check in clerk, who never explained any property amenities. Was told that I must park outside, not even given the option to park in the garage, during major snowstorm. Website and check-in paperwork list free coffee in lobby, but there is none. No housekeeping due to staff shortage. No hot water on one of our mornings. One light socket didn't work. The bottom of our ski locker was completely rotted out. Dining table and chairs were very tall, meaning you can't put your feet on the ground while sitting in them and eating. Very disappointing for a property in Vail.

Friends_and_family Family

10/10

Exceptional

18 Feb 2025

Alexandre

Great place in Vail!

Great place to stay! The condo was clean and comfortable for our family. Carol, the front desk manager, was really pleasant and helpful. We will stay here again.

Friends_and_family Family

10/10

Exceptional

17 Feb 2025

Kelly

We had a wonderful stay at Vail Run, the staff is soooo amazing!! Carol, Jose, George and Hector and all of the housekeepers, they were so friendly and helpful! The place was comfortable and close to everything! The amenities were great and convenient. I will definitely stay here again the next time I'm in Vail!

8/10

Excellent

15 Feb 2025

Jessie

Very nice front desk staff and homey feel to property.

8/10

Excellent

04 Feb 2025

Clinton C

Awesome stay with shuttle, price and friendly staf

The atrium was beautifully decorated. Our room well stocked with dishes and cookware. The bed was super comfortable. The shuttle was convenient. I can say enough good things about how pleasant Terry at the front desk is. He is a real asset for Vail Run.

Partner

10/10

Exceptional

03 Feb 2025

Rebecca

Great outdoor pool in the winter!

We loved the friendly front desk staff and shuttle bus driver. The shuttle bus was a fantastic way to get to the ski slopes.
The outdoor swimming pool in the winter was fun! And the hot tub was great too. The staff was very accommodating and helpful.

Partner

6/10

Pleasant

01 Feb 2025

Erin

Very small vs pictures. Right next to 70 so very loud

Business_and_leisure

8/10

Excellent

27 Jan 2025

Malina

Lots of kitchen appliances came in handy and fireplace was nice to have.

Leisure Family

6/10

Pleasant

27 Jan 2025

Michael

Condo was good, resort as a whole not as good.

Room was clean and functional. Reasonably updated. Lobby and main area of the hotel was much older and smelled like a old restaurant. Front desk and shuttle service closes for lunch for an hour each day. Parking, cleaning, even access to the game room costs money. No real complaints with the actual condo I rented but the building / amenities were a little disappointing.

Friends_and_family Family

10/10

Exceptional

22 Jan 2025

Maria Cessilia

Great property in a great location. Close to Lionshead village. Right in front of the bus stop. Pizza place right next to the resort. Parking is $15 but they have free shuttles for convenience. Pool and game room available. I got the 5 person King Loft and it was massive! We all slept comfortably. Kitchen is fully stocked. Everything you need is in that condo. It was very clean and full of amenities. Staff was very friendly and helpful. There’s also free storage for skis or snowboards. I will definitely come back to this hotel with my family.

Leisure Family

10/10

Exceptional

22 Jan 2025

Cristian

It was a great stay

Leisure Family_with_children

6/10

Pleasant

21 Jan 2025

Robert

Older property but thoughtful touches to make guests feel welcome. The unit was well equipped with a full kitchen and comfortable bedding. There was an electric care charger which was great. Shuttle to the Vail ski area was appreciated.

Leisure Family

10/10

Exceptional

19 Jan 2025

Noah

Best property in vail would take it over a four seasons or ritz Carlton any day

Leisure Friends

10/10

Exceptional

15 Jan 2025

Joel

Overall, property was nicely maintained. All their property, but in good shape.

Self

6/10

Pleasant

08 Jan 2025

inessa

I am not happy to stay this hotel. My room not locked all my trips, promised to fix but it is not happening

Friends_and_family Friends

10/10

Exceptional

29 Dec 2024

said

Very spacious rooms located 5 min away from vail village

6/10

Pleasant

28 Dec 2024

Edwin

The room was mostly as expected, but the pull out bed was sagging and lumpy, very uncomfortable. They charge for the game room, and it was literally 3 arcade games (1 didn't work), and darts. They wanted to charge an additional $15/hr for the pool table, ping pong, and PS5 (each), which is kind of ridiculous. Bell carts were in short supply and likely 15years old. Doubt we'll be staying again.

Leisure Family_with_children

10/10

Exceptional

22 Dec 2024

Jubei

I stayed here to ski locally at vail and I could not have been more happy about my experience. Transportation is provided, there are local stores near by, and the staff is great. The prices were better than all the surrounding areas and I would argue that this place is better than the other places in many ways. They have a heated outdoor pool, hot tub, pizza place in the resort, and a phenomenally cool lounge area where you watch movies and relax. Great place, I only have good things to say. Will certainly be staying here again!!

Leisure Family

8/10

Excellent

18 Dec 2024

Dustin

Shower backed up and wasn’t working properly

Self

8/10

Excellent

09 Dec 2024

Melissa

Beds and pillows were comfy! Liked having bus service so we could leave the vehicle parked and ride the buses.

Leisure Family

10/10

Exceptional

08 Dec 2024

Melissa

Great place, great people, very safe and relaxing. The hotel was great. We had a phenomenal time.

Leisure Partner

10/10

Exceptional

05 Dec 2024

Ravi Kumar

Good location and facilities were good

Leisure Family

10/10

Exceptional

28 Nov 2024

christopher

Room was clean and comfortable. Area felt safe. Front desk was friendly. We checked in after midnight and appreciated that the desk is open 24 hours. Free breakfast had a lot of options. Golf nearby.

Leisure Family_with_children

10/10

Exceptional

24 Nov 2024

Karma

Great find. Awesome pool and hot tub. Rooms have everything you need for a nice relaxing week with a bit of cooking and going out

Leisure Family

8/10

Excellent

22 Nov 2024

Andrew

Quiet and funky place with great kitchen, friendly staff, nice indoor/outdoor pool. Hiking and running trails right behind the hotel. Grocery nearby. Some communication difficulties but I’m assuming only because it was off-season.

Leisure Family_with_children

8/10

Excellent

06 Nov 2024

Xinhua

The hotel was bigger than most hotels

Leisure Family

10/10

Exceptional

19 Oct 2024

Brittany

Property was great! Super cozy atmosphere. They went above and beyond to make sure my family had a great time on our stay.

Friends_and_family Family

10/10

Exceptional

18 Oct 2024

Chenglin

We arrived late, called property manager, she drove from her house to the resort and help us to check in. Everyone we met in the resort is nice and friendly. We had a good time there.

10/10

Exceptional

17 Oct 2024

Benjamin

Super easy check in and very large room. Staff was great!

Leisure Self

10/10

Exceptional

16 Oct 2024

David

Staff was great! Very helpful. They even were able to get me an early check in.

Leisure Self

10/10

Exceptional

07 Oct 2024

Stuart

Great place to stay. Great room, etc.

Family

10/10

Exceptional

30 Sep 2024

Kyra

My friend and I stayed in a one bedroom loft while I came to town for surgery and stayed for a week. It was a great place to recover. Terry at the front desk went out of his way to make sure we had what we needed and answered our many requests with patience and respect. The place still maintains a unique charm with its wood detailing, big windows, and quirky art. So much better than these modern renovated hotels. The free shuttle that runs to the village is right outside which was convenient. We want to come back when I can participate in some skiing or mountain biking!

Friends

10/10

Exceptional

28 Sep 2024

Verified traveler

Everything was fantastic except there is tremendous road noise from I-70. Otherwise a great value! Suite was stocked with every amenity you could think of. But if the windows or sliding glass door was open for cooler air ( no air conditioning) it was rather loud.

Partner

10/10

Exceptional

21 Sep 2024

Chris

Very clean and comfortable!

Very clean room! Comfortable bed's, kitchen was a bonus. Shuttle to town is right outside!

Friends_and_family Family

8/10

Excellent

17 Sep 2024

Martha

Very helpful staff!

10/10

Exceptional

15 Sep 2024

Shawntel

Such a great and affordable place to stay. All the staff were so friendly and welcoming. We will definitely be back!

Leisure

8/10

Excellent

09 Sep 2024

Christine

Roomy clean

Leisure Family

8/10

Excellent

02 Sep 2024

Krishna

Property had great amenities that I would expect for any ski resort. Gore Valley Trail is easily accessible and from there can walk towards Lionshead Village. Great value and would stay there again.

Leisure

10/10

Exceptional

29 Aug 2024

Dimitrinka

Great staff and location! Very clean room and the hotel in general.

Leisure

10/10

Exceptional

23 Aug 2024

Hillary

Beautiful location and wonderful stay!