Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Hyatt Place Altoona/Des Moines

Des Moines - IA · United States

480 Bass Pro Dr NwView location

9.4/10Excellent940 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.4/109.4
Condition9.6/109.6
Amenities9.4/109.4
See all ratings
Check availability Pay with crypto or card

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hyatt Place Altoona/Des Moines

Situated on a lake in Altoona, the Hyatt Place Altoona/Des Moines is conveniently located a short 3-minute walk from the Outlets of Des Moines and a 4-minute drive from Adventureland. This hotel offers guests an indoor pool, a 24-hour fitness center, complimentary Wi-Fi, and a picnic area.

Each of the 112 air-conditioned rooms features a flat-screen TV, private bathroom with designer toiletries, a safe, a desk, and a phone with free local calls. Guests can enjoy a complimentary buffet breakfast on weekdays, along with coffee shop, snack bar, and bar/lounge options.

The hotel also provides a 24-hour business center, meeting rooms, laundry facilities, and free self-parking. Nearby attractions include Prairie Meadows Racetrack and Casino (31 km) and the Iowa State Fairgrounds (99 km).

Read more about this hotelShow less

Located in Altoona, Hyatt Place Altoona/Des Moines is on a lake, within a 5-minute drive of Outlets of Des Moines and Adventureland. This hotel is 2.1 mi (3.3 km) from Prairie Meadows Racetrack and Casino and 5.5 mi (8.8 km) from Iowa State Fairgrounds.

Make yourself at home in one of the 112 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 27 Pet max weight (per pet) in lb is 60 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 15.00 per accommodation, per day

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 75 per accommodation, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Outlets of Des Moines 0.5 km / 0.3 mi
Adventureland 2.1 km / 1.3 mi
Cinemark Altoona 2.9 km / 1.8 mi
Prairie Meadows Racetrack and Casino 3.2 km / 2 mi
Altoona Dog Park 3.9 km / 2.4 mi
Grand View Golf Course 6.6 km / 4.1 mi
Great Escape 7.9 km / 4.9 mi
Iowa State Fairgrounds 8.8 km / 5.5 mi
Sky Glider East 8.9 km / 5.6 mi
Copper Creek Golf Course 10.1 km / 6.3 mi
Heritage Carousel of Des Moines 11 km / 6.9 mi
Sleepy Hollow Sports Park 11.3 km / 7 mi
Iowa State Capitol Building 12.4 km / 7.7 mi
State Historical Museum of Iowa 12.7 km / 7.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 112
  • hotel
  • Car park
  • Check-in hour
  • Check-out hour
  • Laundry service
  • Lift access
  • Terrace
  • Café
  • Bar
  • Meeting room: 2
  • Indoor freshwater pool: 1
Show 4 more facilities & services
  • Breakfast
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 21
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3

    Photos are not available for this room type.

    Hyatt Place Altoona/Des Moines

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-1

    Photos are not available for this room type.

    Hyatt Place Altoona/Des Moines

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Hyatt Place Altoona/Des Moines

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG

    Photos are not available for this room type.

    Hyatt Place Altoona/Des Moines

    Double or Twin Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Hyatt Place Altoona/Des Moines

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Hyatt Place Altoona/Des Moines

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • Accessible • 48 m²TWN.H6
    TWIN AccessiblePhoto unavailable6 photos

    Hyatt Place Altoona/Des Moines

    TWIN Accessible

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    48 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, 2 × Queen-size bed 150-154 width
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6

    Room amenities

    • Ironing set
    • Extra beds on demand
    • Towel menu
    • Housekeeping
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Wheelchair-accessible
    • Tea and coffee making facilities
    • Toiletries
    • Desk
    • Individually adjustable air conditioning
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE LAKE VIEWQUADRUPLE • LAKE VIEWQUA.LK

    Photos are not available for this room type.

    Hyatt Place Altoona/Des Moines

    QUADRUPLE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 40 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable5 photos

    Hyatt Place Altoona/Des Moines

    DOUBLE Accessible KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Individually adjustable air conditioning
    • TV
    • Internet access
    • Ironing set
    • Desk
    • Toiletries
    • Bathroom: 1
    • Hairdryer
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Direct dial telephone
    • Tea and coffee making facilities
    • Safe
    • Housekeeping
    • Towel menu

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Hyatt Place Altoona/Des Moines

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN TWO QUEEN BEDSTWIN • TWO QUEEN BEDS • 37 m²TWN.2Q-1
    TWIN TWO QUEEN BEDSPhoto unavailable6 photos

    Hyatt Place Altoona/Des Moines

    TWIN TWO QUEEN BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, 2 × Queen-size bed 150-154 width
    Room type
    TWIN
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2Q-1

    Room amenities

    • Tea and coffee making facilities
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Safe
    • Housekeeping
    • Towel menu
    • Individually adjustable air conditioning
    • Toiletries
    • Desk
    • Extra beds on demand
    • Ironing set

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Hyatt Place Altoona/Des Moines

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Hyatt Place Altoona/Des Moines

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Two Queen BedsQUADRUPLE • Accessible-Two Queen BedsQUA.H6-2Q

    Photos are not available for this room type.

    Hyatt Place Altoona/Des Moines

    QUADRUPLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-2

    Photos are not available for this room type.

    Hyatt Place Altoona/Des Moines

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 31 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Hyatt Place Altoona/Des Moines

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Ironing set
    • Desk
    • Towel menu
    • Housekeeping
    • Toiletries
    • Safe
    • Individually adjustable air conditioning
    • Internet access
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Hyatt Place Altoona/Des Moines

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6-1

    Photos are not available for this room type.

    Hyatt Place Altoona/Des Moines

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q

    Photos are not available for this room type.

    Hyatt Place Altoona/Des Moines

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST

    Photos are not available for this room type.

    Hyatt Place Altoona/Des Moines

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Hyatt Place Altoona/Des Moines

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Hyatt Place Altoona/Des Moines

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-3

    Photos are not available for this room type.

    Hyatt Place Altoona/Des Moines

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hyatt Place Altoona/Des Moines

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Hyatt Place Altoona/Des Moines

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Hyatt Place Altoona/Des Moines

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hyatt Place Altoona/Des Moines

9.4
Excellent
940 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.4 /10
Condition
9.6 /10
Amenities
9.4 /10
100 reviews shown
6/10
Pleasant
02 Aug 2026
Duane
Good breakfast with decent food. Coffee could have been hotter but used microwave to heat it up. Pool was just ok as the hot tub wasn’t working properly and the pool needs some better and cleaner water. Location was great for going to Adventureland. Our room was a bad location, to close to the lobby so a lot of late night noise.
8/10
Excellent
02 Aug 2026
Garrett
Room was clean, staff was friendly. Breakfast was good
10/10
Exceptional
02 Aug 2026
Robert
It was very clean, nice updated rooms and perfect for a family!!!
10/10
Exceptional
01 Aug 2026
Kirk
Location was great and able to walk to shopping and restaurants
10/10
Exceptional
26 Jul 2026
Jennifer
Great place!
10/10
Exceptional
26 Jul 2026
Jodi
Clean room and property
10/10
Exceptional
20 Jul 2026
Aleesha
If you like it warmer - the 4th floor is for you! We unfortunately like arctic conditions when we sleep - moving rooms/floors was easy and the staff understood. Hotel was clean, breakfast was great, kids loved the pool. We enjoyed our stay.
Family_with_children
10/10
Exceptional
19 Jul 2026
Tanya
This hotel is so beautiful! The little lake behind it makes for a great view and sitting area.
Friends_and_family Family
10/10
Exceptional
17 Jul 2026
Sara
Clean and great location off the 80.
Friends_and_family Family
10/10
Exceptional
13 Jul 2026
Byron
Clean comfortable foods
Family_with_children
2/10
Poor
11 Jul 2026
Jodi
Bed Bugs galore
We checked in at 7:30 pm and checked out at 10:30.
Partner
10/10
Exceptional
09 Jul 2026
Brent
Great place, clean and had nice exercise room.
Self
10/10
Exceptional
08 Jul 2026
Susan
This new hotel is beautiful, exceptionally clean, and have a very friendly and helpful staff.
Partner
10/10
Exceptional
07 Jul 2026
HEIDI
Lovely view decent breakfast !
Partner
10/10
Exceptional
29 Jun 2026
Robert
The early check in was a blessing! Had to get ready for a wedding. Friendly people and pleasant. A little noisy in the hall with young kids until about 11 but calmed down after that. Solid breakfast.
Need more parking! Had to park a country mile away that night. Otherwise it was all good.
Partner
8/10
Excellent
21 Jun 2026
Tara
The hotel was clean, comfortable and conveniently located. We will be back!
Family_with_children
8/10
Excellent
15 Jun 2026
Kyle
Clean, well kept

Couldn’t check out because staff took a smoke break at 7:55am.

Pillows too hard and full.
Friends_and_family Family
10/10
Exceptional
14 Jun 2026
Patrick
Exceptional hotel! Excellent service, very customer friendly, great location, quiet, very nice room. Highly recommend.
Friends_and_family Family
10/10
Exceptional
03 Jun 2026
Sara
Great place to stay for a Wendy. Loved the bar area!
Friends_and_family Family
8/10
Excellent
24 May 2026
Malinda
For how nice everything else is at this hotel. The breakfast was the worst one I’ve ever had. There was never enough food and they prepared everything in such small sizes. However it was pleasant and everything was clean and the staff were phenomenal.
Partner
10/10
Exceptional
04 May 2026
Diana
Breakfast was hot and good!
Partner
8/10
Excellent
23 Apr 2026
Tracy
Room was clean
8/10
Excellent
19 Apr 2026
Roger
Every thing was great except for the noise late night/early morning was excessive.
Partner
10/10
Exceptional
04 Apr 2026
Tina
Check in was handled well, clerk was friendly and gave my dog a treat. Breakfast was very good, hotel seemed new and area was happening, with an outlet mall across the street and nice restaurants within walking distance.
Pet
10/10
Exceptional
04 Apr 2026
Katie
Excellent and clean! Best hotel ive staying in
Self
10/10
Exceptional
31 Mar 2026
Katie
Nice, big rooms. Convenient location.
Family_with_children
10/10
Exceptional
30 Mar 2026
Amit
All great. Clean, parking and amenities
Friends_and_family Family
10/10
Exceptional
14 Mar 2026
Heidi
Our hotel room was very spacious and clean. The pool was very clean and a nice solace to swim. Great breakfast. Will definitely stop here again.
Family_with_children
6/10
Pleasant
02 Mar 2026
Danna
Room was fine. Breakfast was less than ok
10/10
Exceptional
26 Feb 2026
Kiley
Very clean, very friendly staff.
6/10
Pleasant
25 Feb 2026
Vanessa
We were checked out without checking out
Family_with_children
10/10
Exceptional
11 Jan 2026
Mariah
Very clean, staff was amazing!
8/10
Excellent
03 Jan 2026
Steve
Very clean. Staff was very helpful.
Leisure Family_with_children
10/10
Exceptional
23 Dec 2025
Tiffany
Safe and easy, nice lobby area with a bar. Lost of breakfast options and space.
Business Self
10/10
Exceptional
12 Dec 2025
Justin
Finding a nice place to stay when traveling for work can be hi or miss. This is in the top three places that I have stayed while on the road. Great place to stay
Business Self
10/10
Exceptional
02 Dec 2025
Rebecca
We drove down 5 and a half hours in the first snow storm of the season. We didn't expect to get there so early, but I called to see if we could get into our room early and her cheery response was come on in your room is ready!
Leisure Family_with_children
10/10
Exceptional
25 Nov 2025
Jodi
Excellent
Business Partner
10/10
Exceptional
25 Nov 2025
Jon
Always a pleasure to do business with
Business Partner
8/10
Excellent
15 Nov 2025
george
Clean
Friends_and_family Family
4/10
Poor
09 Nov 2025
Denny
Hotel rooms had TV and WiFi problems over the two days. Switched rooms but same problem. Was give a national number who supposedly had some special workaround. Was put on hold for 10 minutes so I just dropped off. Also know that no corrective action by hotel management has been initiated so new tenants will have the same
problems. Not good - nice hotel except for this problem.
Friends_and_family Family
10/10
Exceptional
09 Nov 2025
Jolyn
It was beautiful, clean, relaxing. Thank you for a great stay
Friends_and_family Family
10/10
Exceptional
05 Nov 2025
Vanessa
Excellent
Leisure Family
10/10
Exceptional
28 Oct 2025
Kevin
.
10/10
Exceptional
26 Oct 2025
Steven
The staff at check in were friendly and polite.
10/10
Exceptional
26 Oct 2025
Marcy
Breakfast was amazing and staff was excellent
Leisure Partner
10/10
Exceptional
26 Oct 2025
Shannon
Clean
6/10
Pleasant
20 Oct 2025
Angela

Clean new hotel. Customer service needs help.

We were in town for the Des Moines IMT marathon and were going to watch our daughter run. First thing when we checked in, there was 1 person running the front desk. I tell him my name and he looks for my reservation. Once he finally finds it he asks for my card for incidentals. I tap my card then after several clicks and minutes, he says he's having problems in systems giving us our keys. In the meantime he is on the phone with some tech support and also has some employee telling him he can't find the truck keys so he's doing several things at the same item as checking us in. Then he tells me that he needs me to tap my card again and I say are you going to charge me twice? He said no we don't charge you for your room until you check out. I said I've already paid for the room several weeks ago. Miraculously then he can get me my keys. He also tells us at checkin that the bar is open until 11. My husband and I go down at 9:30. There are us and 4-5 others down there. At 9:50 he says the bar is closed. WHAT? Breakfast was supposed to be open at 7. We go down a few minutes early and wait. At 7:09 the lady at the front tells us and about 10 other people who are waiting that they are running late but we can go in and grab muffins and fruit. We went in because the race starts at 8 and we needed to get downtown. The man that was stocking stuff starts slamming stuff around as if to show he irritated we are in there. CRAPPY SERVICE ALL AROUND.
Friends_and_family Family
10/10
Exceptional
19 Oct 2025
Scott
Check in was great, sweetest lady and very welcoming! Loved her.
Friends_and_family Family
10/10
Exceptional
03 Oct 2025
Judith
I didn't spend too much time in the hotel except to sleep and have breakfast, but it was clean, smelled good, and the breakfasts were good, although I would like more bacon :). When I interacted with anyone at the front desk they were very friendly and helpful. The bartender, Matthew, was so patient to deal with our rowdy group! Bed was lumpy but decent.
Business
10/10
Exceptional
24 Sep 2025
maria
Very clean room, stairwell, and lobby
Leisure Family
10/10
Exceptional
23 Sep 2025
Carolyn
Just a clean and wonderful hotel.
10/10
Exceptional
24 Aug 2025
Ken
Clean, friendly staff, good bed, good water pressure, good breakfast buffet.
10/10
Exceptional
23 Aug 2025
Angie
Thank you!
Leisure Partner
10/10
Exceptional
18 Aug 2025
Trina
We had an accessible room to accommodate my son's wheelchair and it was
10/10
Exceptional
12 Aug 2025
Betsy

Great Hotel!

Lovely hotel. Ne, clean and very pet friendly. Really enjoyed our stay. Large pet area, which was ideal for us. Beautiful room and good breakfast. Overall a very good stay.
Friends_and_family Family
10/10
Exceptional
10 Aug 2025
Kelly

10/10

We love to make a weekend out of our ISF trip, and this was our 4th year now staying overnight at a hotel..we’ve had some trial and errors the last 3 times but THIS year we found the winner! Hyatt Place was truly everything it claimed to be and more! Main uses of the room of course is to sleep and shower, so why does it really matter where we stay?! The location was super convenient and comfortable being near the outlet mall, there’s a variety of places to eat real close by, it took us no time at all to get to the fairgrounds, and their cleaning crew is truly top tier! We’ve stayed a different place each year and sadly did not have great experiences, but the Hyatt stole our hearts only adding to a trip we look forward to every year! We would highly recommend them to all, you won’t be disappointed! (already booking for 2026) Thank you so much, and we’ll see you next time!
Friends_and_family Family
6/10
Pleasant
29 Jul 2025
Henry
No microwave? No outlets on both sides of a king size bed.
10/10
Exceptional
11 Jul 2025
Tara J
Run smelled like sewer
Leisure Family
10/10
Exceptional
08 Jul 2025
Andrea
Best hotel stay I’ve had in a VERY long time!! Super friendly staff, including the manager who made it a point to greet every single staff member and guest she saw. Beautiful clean property and the BEST free hotel breakfast I’ve EVER had!!! I actually hate staying at hotels, but this stay was so pleasant, it actually changed my attitude completely!!!
Leisure Family
10/10
Exceptional
07 Jul 2025
Michael

Des Moines Gem!

Hotel is immaculate and in a quiet part of town. Lot's of parking, shopping and restaurants within very short walk and easy on off to get in to town. Highly recommended.
Self
10/10
Exceptional
06 Jul 2025
Stephanie
The staff were friendly and the rooms were clean.
10/10
Exceptional
03 Jul 2025
Jennifer

Extremely clean and modern

Such a nice clean hotel with a indoor pool and hot tub. Everything was so modern and clean. Love the Burger Shed restaurant next door that you can walk to after a long day at Adventureland. Excellent location being right across from the huge Des Moines Outlet mall and a 5 minute drive to Adventureland. We will definitely be staying here again next time we are in Altoona.
Friends_and_family Family
8/10
Excellent
30 Jun 2025
Verified traveler

Room was warm but the rest was good.

We never contacted the office about it but our room never got below 72 degrees when we had it set at 68 to try and get it to 70. Even with all the window blinds closed and us hardly being there it usually was around 75 for us at night. Had another couple with us and there room was probably worse than ours.

On the positive the breakfast was good and the front desk saw us with water bottles and offered to fill all four of ours with ice water without us even asking.
Friends_and_family Family
2/10
Poor
21 Jun 2025
rebecca
They did not have the room i reserved. They wanted to call another motel to see if one was available. Took a different room
Leisure Family
10/10
Exceptional
20 May 2025
Mary
Beautiful accommodations. Very friendly staff. Great restaurants close by. Right across the street from outlets! We had a great stay.
Leisure Family_with_children
10/10
Exceptional
03 May 2025
Robert
Very comfortable beds
Leisure Partner
10/10
Exceptional
13 Apr 2025
Kong

Best stay

Wonderful stay. Very clean and welcoming.
Friends_and_family Family
2/10
Poor
08 Apr 2025
Danyelle
I love staying at the Hyatt in Des Moines, but this time was different. It was 75° in my room so hot. I had asked the front desk to help me out and they got maintenance and acted like this was a single incident come to find out the next day, they have been having troubles with the heat And I guess I’m disappointed because they flat out lied to me.
Self
10/10
Exceptional
08 Apr 2025
Carrie
Check in and check out were great. The lady at the front desk (I wish I could remember her name) was so personable. We were part of a wedding party and she was so kind to all of us! I can tell she truly loves her job! The room was very clean and comfortable. We had no complaints!
Friends_and_family Family
10/10
Exceptional
06 Apr 2025
Neeley
Staff was amazing! Loved being by the cute pond. Breakfast was great! Will be back!
Leisure Family
6/10
Pleasant
04 Apr 2025
holley

It was just ok

We stay at this hotel a lot and normally we love it.

But it is starting to lack in the quality. The TV in the room wasn’t working and so we tried to. Stream to it and it kept cutting out.

The building has some maintenance issues that need to be addressed. The elevators have loose handrails as an example.

The room was clean and comfortable for the most part. I wouldn’t say do go here I’m just saying they are starting to let things go.
Friends_and_family Family
10/10
Exceptional
02 Apr 2025
Esther
Very nice and clean
Partner
10/10
Exceptional
27 Mar 2025
Danielle
Amazing window view, safe surrounding area, and most hospitable receptionist I have had the pleasure of meeting.
Business Pet
10/10
Exceptional
23 Mar 2025
Whitney
Beautiful hotel and great pool/hot tub!
Leisure Family_with_children
10/10
Exceptional
19 Mar 2025
Rhonda
Great
10/10
Exceptional
07 Mar 2025
Jennifer
Great hotel with great staff!
Leisure Friends
10/10
Exceptional
28 Feb 2025
Dashty
Clean, Quiet and hustle free
10/10
Exceptional
07 Feb 2025
Todd
This Hotel was very nice, breakfast was great! I would give more stars if possible
10/10
Exceptional
01 Jan 2025
David
Close to shopping and restaurants
Leisure Partner
10/10
Exceptional
30 Dec 2024
marty

Great place- Great staff

Great stay. Very nice hotel with great staff. Devon at check in was courteous and fun to talk to.
Friends_and_family Family
10/10
Exceptional
27 Dec 2024
Alejandra
Great 1 night stay
Leisure Family
10/10
Exceptional
24 Dec 2024
Dan
We were in town for funeral , the room was large and comfortable, great breakfast, quiet.
Business_and_leisure Family
10/10
Exceptional
20 Dec 2024
Robert
easy check in, close to everything, very comfortable
Business Self
8/10
Excellent
10 Dec 2024
Verified traveler

Meeting Family

The hotel was lovely. Very clean, both in the rooms and in the common areas. The bed was quite comfy as well. Loved the walk in shower!
Friends_and_family Family
10/10
Exceptional
05 Dec 2024
lesa
Great experience.
10/10
Exceptional
02 Dec 2024
Jeanne

A great place to stay!

A comfortable stay, I needed rest and I got it!
Self
10/10
Exceptional
30 Nov 2024
Bruce E. Nielson
Great location, and facilities were amazing. Staff very friendly and welcoming.
8/10
Excellent
28 Nov 2024
Stephanie
I love staying here when we go to Altoona. The whole property is nice and clean.
Leisure Family
10/10
Exceptional
22 Nov 2024
Justin
Great room
Great Breakfast
Friendly staff
10/10
Exceptional
10 Nov 2024
Robert
Most comfortable beds ever!
Leisure Partner
10/10
Exceptional
25 Oct 2024
David
Love everything about this hotel. Location, clean, friendly.
Leisure Family
10/10
Exceptional
21 Oct 2024
Alicia
The hotel was very nice, clean and we had a room on the first floor which was convenient.
Leisure Family
10/10
Exceptional
21 Oct 2024
Meredith

We will come back soon...super clean and friendly

This hotel was one of the most clean and customer friendly hotel that we have ever stayed in. The rooms were beautiful, and the amenities offered were perfect. We will be back to stay soon.
Friends_and_family Family
8/10
Excellent
16 Oct 2024
Verified traveler
The hotel and the staff were excellent John who checked us in in the evening was very good and the lady who checked us out at night was also very good. The only problem we had was breakfast. The eggs were very dry and so were the potatoes dry and they were hard, everything else was good
10/10
Exceptional
01 Oct 2024
Estela
*
Business Self
10/10
Exceptional
29 Sep 2024
Ismary
After having such a bad experience at another hotel and needing to find a new one asap this one made my experience so much better. The staff was very friendly, room was clean, beds were comfortable. Also their breakfast was great! Overall great experience all around.
Business Family
10/10
Exceptional
26 Sep 2024
David
Loved the stay
Leisure Family
8/10
Excellent
14 Sep 2024
Verified traveler
Everything was good except that there are a lot of noise in the morning, I believe it is from the floor above or below.
Friends_and_family Family
4/10
Poor
11 Sep 2024
Robert
Noise kept us most of night
10/10
Exceptional
10 Sep 2024
Lisa
The only knock against this property is in trying to find it!
Leisure Self

Location & surroundings

Hyatt Place Altoona/Des Moines
480 Bass Pro Dr Nw, Des Moines, United States

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Hyatt Place Altoona/Des Moines

55 hotel photos