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Red Roof Inn Des Moines

Des Moines - IA · United States

5020 Ne 14Th StView location

6.8/10Good597 Reviews
Cleanliness7.2/107.2
Service7.2/107.2
Comfort7.0/107.0
Condition6.6/106.6
Location6.6/106.6
Neighborhood6.4/106.4
Quality4.0/104.0
Value4.6/104.6
Amenities6.6/106.6
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  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Red Roof Inn Des Moines

This elegant hotel, centrally located near the Iowa Events Center, offers easy access to various attractions, including the Veterans Memorial Auditorium, Prairie Meadows track and casino, Wells Fargo Arena, and the Science Center of Iowa.

With numerous dining, entertainment, and retail options nearby, guests will be at the heart of the action. The hotel is just 16 km from Des Moines International Airport, providing a relaxing retreat after a busy day. Warm hospitality, excellent service, and convenient facilities ensure a comfortable stay for every traveler.

Read more about this hotelShow less

With a stay at Red Roof Inn Des Moines, you'll be centrally located in Des Moines, within a 10-minute drive of Casey's Center and Prairie Meadows Racetrack and Casino. This hotel is 7 mi (11.3 km) from Iowa State Fairgrounds and 6 mi (9.7 km) from Drake University.

Make yourself at home in one of the 57 air-conditioned rooms featuring refrigerators and microwaves. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.

Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include a 24-hour front desk, laundry facilities, and ATM/banking services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 11:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 36 Pet max weight (per pet) in lb is 80 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 3 children 14 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
    • Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Woodland Hills Golf Course 4.3 km / 2.7 mi
Des Moines Area Community College 5.9 km / 3.7 mi
Grand View Golf Course 7.7 km / 4.8 mi
Iowa State Capitol Building 7.7 km / 4.8 mi
State Historical Museum of Iowa 7.9 km / 4.9 mi
Broadlawns Medical Center 8.1 km / 5 mi
Wooly's 8.1 km / 5.1 mi
Iowa Events Center 8.6 km / 5.3 mi
World Food Prize Hall of Laureates 8.7 km / 5.4 mi
Iowa Women of Achievement Bridge 8.8 km / 5.4 mi
Walnut Street Bridge 8.8 km / 5.5 mi
Casey's Center 8.9 km / 5.5 mi
Greater Des Moines Botanical Garden 8.9 km / 5.6 mi
EMC Expo Center 9 km / 5.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 62
  • Number of floors (main building): 2
  • Double rooms: 18
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Laundry service
  • Air conditioning in public areas
Show 4 more facilities & services
  • Restaurant
  • Breakfast
  • Deposit on arrival
  • Early Check-inExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE SUPERIOR NON SMOKINGQUADRUPLE • SUPERIOR NON SMOKINGQUA.SU-NM

    Photos are not available for this room type.

    Red Roof Inn Des Moines

    QUADRUPLE SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR NON SMOKINGDOUBLE • SUPERIOR NON SMOKINGDBL.SU-NM

    Photos are not available for this room type.

    Red Roof Inn Des Moines

    DOUBLE SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE NON SMOKINGDOUBLE • DELUXE NON SMOKINGDBL.DX-NM

    Photos are not available for this room type.

    Red Roof Inn Des Moines

    DOUBLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR QUEEN BEDQUADRUPLE • SUPERIOR QUEEN BEDQUA.QN-SU

    Photos are not available for this room type.

    Red Roof Inn Des Moines

    QUADRUPLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accesible DeluxeDOUBLE • Accesible DeluxeDBL.H6-DX

    Photos are not available for this room type.

    Red Roof Inn Des Moines

    DOUBLE Accesible Deluxe

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Red Roof Inn Des Moines

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Red Roof Inn Des Moines

6.8
Good
597 Reviews
Cleanliness
7.2 /10
Service
7.2 /10
Comfort
7.0 /10
Condition
6.6 /10
Location
6.6 /10
Neighborhood
6.4 /10
Quality
4.0 /10
Value
4.6 /10
Amenities
6.6 /10
100 reviews shown
10/10
Exceptional
25 May 2026
Shari
Great place highly recommend
10/10
Exceptional
03 May 2026
Paul
Despite other negative reviews, the stay was better than expected, room was clean and had useful inner and outer doors, even several hot breakfast items in the morning.
Self
10/10
Exceptional
01 May 2026
David
I did not need either
10/10
Exceptional
30 Apr 2026
Kristin
Very easy check in and a perfect location.
Family_with_children
4/10
Poor
17 Apr 2026
Jackie
Nothing
Partner
10/10
Exceptional
17 Apr 2026
michelle
Room was ok. bed could have been more comfortable. Guy at front counter was rude to my wife.
Partner
8/10
Excellent
13 Apr 2026
Melissa A
For the price, this was a nice room and worked well for what we needed.
6/10
Pleasant
12 Apr 2026
Anthony
Clean
8/10
Excellent
12 Apr 2026
Jay
The AC worked to cool the room fast. The room was clean. The staff was willing to help answer any questions that arised.
8/10
Excellent
08 Mar 2026
Anthony
Nice place. Red Roof is my go to for business.
10/10
Exceptional
26 Feb 2026
rochelle
The room was very quiet and clean I love it
Partner
10/10
Exceptional
16 Feb 2026
Nick
Staff was friendly when checking in, room was clean and comfortable, shower had good pressure and plenty of ice in the ice machine.
8/10
Excellent
16 Feb 2026
Rose
Room was clean. All dispensers were full. Had kleenex. King bed was clean and comfortable. TV was decent size. Very nice change from inns we stayed at down south!
Leisure Pet
8/10
Excellent
11 Jan 2026
Krissy
The room was clean and provided large bottles of shampoo,conditioner, and body wash and hair dryer provided which was a nice surprise bc other Red Roof properties I have stayed in did not provide this. Check in was quick and easy and staff friendly. The area surrounding the property seems a bit unsafe. When we arrived there were a couple of scary characters roaming in the area which scared us a bit. Otherwise it’s a good property for a quick stay.
Leisure Family
8/10
Excellent
04 Jan 2026
Margaret
Close to highway. Indoor and outdoor room entrances. Pet friendly.
Leisure Pet
2/10
Poor
28 Dec 2025
Katherine
They warned us about a “step” near the door, but after stepping over the door threshold in the dark, I thought I was over it. I was not expecting anything this stupid. Never seen anything this dangerous before in years of traveling, even in biker motels. A 2x3 foot step platform inside the door and invisible in the dark. I frickin face-planted on the fake wood floor. Sprained ankle, Kneecap & elbow bruised, fat lip, pulled muscles in my arms. This motel should be sued into oblivion. Stay away.
Partner
6/10
Pleasant
05 Dec 2025
sarah
The
Partner
6/10
Pleasant
24 Nov 2025
Timothy
Clean but rundown... horrible pillows,and the heater makes the most annoying noise.
Leisure
10/10
Exceptional
30 Oct 2025
bruce
Great friendly girl at the front counter ... kinda cute too. Room was roomier than we expected. Clean and not dangerous so great for the price.
Friends_and_family Family
8/10
Excellent
30 Oct 2025
Cheryl
Room was clean. Staff was nice.
4/10
Poor
25 Oct 2025
Cynthia
Photos of hotel on Expedia website is very deceiving. There was mold on walls and ceiling in bathroom. Bedsheets and covers were dirty. Front desk was rude and inattentive. Breakfast was cold. Overall very disappointed in hotel and felt scammed by photos online.
Business Family
6/10
Pleasant
23 Oct 2025
Keith
Said they were “pet friendly” but didn’t want me to bring my Service Dog into the breakfast area because they thought it would bother the 2 other people in there eating. I finally just took her in there and the people loved her.
Business_and_leisure
2/10
Poor
22 Oct 2025
Colin

Nearly ruined my girlfriens birthday weekend.

The sheets hadn't been changed. Room was dirty. We changed to another room. Stilll not toal clean, the tv didn't work. The attitude when we checked in was not friendly or polite. We will never stay there again. Also had to pay $100 deposit. I have never had to pay a deposit unless i had my dog with me and then it was oonly $50
Partner
10/10
Exceptional
18 Oct 2025
Linda
A quiet area losts of restaurants
Leisure Pet
6/10
Pleasant
08 Oct 2025
Jeffrey
Adequate
Leisure Partner
6/10
Pleasant
01 Oct 2025
Charles
Parking easy.
8/10
Excellent
29 Sep 2025
Roy
A
6/10
Pleasant
28 Sep 2025
Jennifer
Run down property, but clean. Difficult to access, parking cramped, ceiling cracking, furniture worn. Served its purpose.
Leisure Family
2/10
Poor
01 Sep 2025
Roxanne
They kicked us out on our 3rd day for smoking. They also went into our room when we weren't there. We were NOT SMOKING.
10/10
Exceptional
01 Sep 2025
Melissa
The room was clean and the beds were comfortable, staff was friendly.
Leisure Pet
10/10
Exceptional
17 Aug 2025
Toni

Nice Inn for a Great Price

We really enjoyed our brief stay at this inn. Our room was clean and comfortable. The AC worked amazing and the staff were friendly. We were on the front side of the inn so the noise from the road was a little loud, but it wasn't horrible. I think if your room was on the backside it would be fine.
Friends_and_family Family
8/10
Excellent
17 Aug 2025
Bernadine
Good eggs and sausage breakfast
Comfy beds
Leisure Family
8/10
Excellent
13 Aug 2025
Connie

Nice place to stay, close to places we wanted to s

Nice clean room. Very nice staff.

Please update your mattress. My husband did not like the springs in his back.
Partner
10/10
Exceptional
04 Aug 2025
Lee
Very accommodating. Generous and polite
Leisure Self
10/10
Exceptional
04 Aug 2025
Pat
Free pet stay, room was clean.
Leisure Pet
8/10
Excellent
03 Aug 2025
Vincent
Staff was awesome
Business Self
10/10
Exceptional
01 Aug 2025
Dennis
Clean room and a great price.
6/10
Pleasant
29 Jul 2025
Jon J
The free breakfast is overpriced. The selection was so bad we eat elsewhere.
Leisure Partner
2/10
Poor
27 Jul 2025
Diane
Do not stay here. They will not work with you if you have any conflicts.
Leisure Self
2/10
Poor
20 Jul 2025
Paula
Made reservation on phone canceled it exactly 10 minutes later and they charged me $90 for canceling
6/10
Pleasant
13 Jul 2025
Justin

For the overall stay there are cheaper options.

Check in took almost 20 min. Not because of me but the guy in front of me having issues with something. And when I got back to our room from going out that night they had no parking available on the property. Even the semi parking was full with vehicles. And there were several other people that showed up after me trying to find a spot. Clearly they have way more rooms than parking.
Friends_and_family Family
8/10
Excellent
03 Jul 2025
Kelcey
Easy on/off the freeway. It was clean but is an old facility.
Leisure Partner
6/10
Pleasant
18 Jun 2025
Curt
We were very disappointed at check-in when they charged us a $100 deposit for the room that we had paid for in advance. It rather spoiled the stay.
Partner
8/10
Excellent
13 Jun 2025
Christina
Friendly staff. Our room was small but clean and comfortable. We’ve stayed here several times and never had a bad experience.
Business Pet
6/10
Pleasant
06 Jun 2025
Eric
Property needs a little TLC. Breakfast was very poor, almost nonexistent. Room was clean, but bathroom wasn’t.
Leisure
10/10
Exceptional
27 May 2025
Abigail
Friendly desk person.
Self
8/10
Excellent
16 May 2025
Mary
Room was clean and was conveniently located for a cross-country drive. I stay at this Red Roof and the one in Erie PA on my drives two or three times a year and they’re consistently clean with friendly staff and very welcoming of dogs… no extra fee is greatly appreciated when you have a sweet easy going dog who causes no harm!
2/10
Poor
03 May 2025
Jessica
For the poor conditions of this facility and unsafe feeling and way over priced and $100 deposit is unbelievable. And hard wood floor in room . Not good
6/10
Pleasant
27 Apr 2025
CBAB

Ok place

My key to the room stopped working, they quickly rekeyed it but it was inconvenient. The parking is tight for bigger vehicles. The rooms overlooking the highway are loud.
Friends_and_family Family
10/10
Exceptional
27 Apr 2025
Kari
Very nice owner. Great service at breakfast. Good location to get around from.
Leisure
4/10
Poor
27 Apr 2025
Susan
I cancelled this stay 2 months ago and the hotel refused to refund my money!! 🤔
4/10
Poor
21 Apr 2025
Lisa
The towels in the bathroom looked like someone had cleaned an engine with them and they were stained. The bed cover was dirty. I was there on a family emergency and just did not want to have to deal with the staff on the room. I would not recommend this hotel to family or friends.
Leisure Self
2/10
Poor
13 Apr 2025
Amber

Not highly recommended.

Young lady who checked us in super sweet. The hotel tub needs to be bleached. We didn’t sleep and left early no showers as no thank you to the bathroom.
I don’t recommend.
Partner
10/10
Exceptional
13 Apr 2025
Kelly
Room was clean, staff was friendly
Family
2/10
Poor
31 Jan 2025
Steve
Front desk clerk was rude and combative.
Leisure Family
10/10
Exceptional
20 Dec 2024
Kristen
So I reserved our room before reading reviews because I saw it had an overall good star rating and was reasonably priced. As we got closer I read some reviews and got nervous. Some people mentioned surroundings being questionable, dirty room, and bugs. Upon our arrival we were greeted by the manager and proptly assisted with our check in. He was very courteous. Our room was nice. Had enough modern updates, was clean, and very comfortable. I stripped back the blankets and such to check for dirt etc... and found nothing but perfectly clean white sheets! My family slept well. TV worked, shower had great water pressure and temperature. My only complaint is that the shower head was low... but I am tall, so it was no big deal.
Thanks for a great stay, we'd definitely book again if passing through!
Leisure Pet
10/10
Exceptional
16 Dec 2024
gerald
Can’t beat it for the price.
Business Self
8/10
Excellent
12 Nov 2024
Linda
It was ok. The front desk person was a little rude when I tried to tell him about something that needed fixed
Leisure Partner
10/10
Exceptional
10 Nov 2024
Morgan
Good
Leisure Family_with_children
6/10
Pleasant
29 Sep 2024
Sanjay

Economical price but under expected exoerience

Bad acoustics. I can hear next door so clearly,
6/10
Pleasant
28 Sep 2024
Gerald
The hotel is clean but run down and the nobody picks up trash around the parking lot.
Leisure Pet
2/10
Poor
26 Sep 2024
Leticia
The manager is rude and does not try to accommodate your needs.. everything is final for him. Need new Matress and better breakfast
Business Self
10/10
Exceptional
22 Sep 2024
sean
Just your typical Iowa town.
Partner
6/10
Pleasant
17 Sep 2024
Michael
The girl at reception couldn’t understand us so it was a bit of a challenge to check in. The room was up a wobbly metal staircase which was difficult whilst carrying cases ect. The room itself was just ok. The door frame on the inside of the room was hanging off exposing nails, the wooden floor looked clean but was not which the socks I put in the bin can attest to. Would I stay again? No
Leisure
6/10
Pleasant
09 Sep 2024
Pat
There was needed some minor repairs meeded in the bathroom. Tub drain wouldn't close and cover around shower head. Also since we needed areas to potty dogs, the area around hotel needed mowing. Otherwise nice stay. Pleasant clerks.
Self
6/10
Pleasant
01 Sep 2024
Christopher

You get what you pay for!

Overall, the room was fine. The bathroom walls were dirty, with dark smudges, possibly from people touching the walls. My biggest complaint was that there were no towels in the room. I had to go to the front desk after checking in to request towels. The towels i was provided were stained.
Partner
6/10
Pleasant
18 Aug 2024
Doreen
When i made reservations at the RED ROOF INN it was b/c i stayed there before - funny thing is this was not the Red Roof Inn I stayed at - THIS was Motel 6 which was right next door to the Red Roof Inn - the place was ok - our room was around the back and we didnt feel comfortable leaving our vehicle there. It was a shocker to pull up and it not be the Red Roof Inn as before. Personally i think this is somewhat shady to pull on customers.
Leisure Family
8/10
Excellent
10 Aug 2024
Rachelle
.
Leisure Family
10/10
Exceptional
24 Jul 2024
Dayon
Stayed in room 114, best thing in the room was the nice big TV. Spiderwebs in the bathroom, but other than that was perfect for my work trip.
Business Friends
6/10
Pleasant
23 Jul 2024
Corey
The room was fine, check in was not. They wanted a cash deposit, which I got back at check out. Breakfast was good, better than what you usually get at this type of place.
Leisure Self
2/10
Poor
13 Jul 2024
Josephine
Front desk women ignored us as we waited 10 minutes to check in, being the only guests in the lobby. Puddle of water from refrigeration going down under the bed in our room. She came in and used towels and left them saturating the water under the fridge. Lastly was told buiscuits and sausage gravy for breakfast. 6:30-8 am no biscuits or sausage
Leisure Partner
8/10
Excellent
11 Jul 2024
Verified traveler

Stay only if you have no other choice

The mattress needs to be replaced. It was not comfortable and very old. The hallway, rugs carpet or all very dirty. Breakfast was nonexistent. It was a joke.
Partner
10/10
Exceptional
09 Jul 2024
Lamont

Cozy rooms

Staff very friendly, John the night auditor provided great customer service. This is one of my favorite places to stay, even though I get an employee discount for a major brand. This property is well maintained coming from someone who does building repair.
Partner
6/10
Pleasant
30 Jun 2024
Glenn
When we stay at a Red Roof we do not expect a lot of extras, this experience was no different. The hotel seemed run down and a little dirty. The staff was nice, but we probably would not stay there again.
Business
6/10
Pleasant
23 Jun 2024
Peyton
It’s convenient but check in time is a minimum of 30 minutes every time we stay. Sometimes it takes an hour for an already made reservation to be processed.
Leisure Partner
4/10
Poor
21 Jun 2024
Catherine
Outside is unkept so you are surprised by the rooms that are very clean..
Leisure Pet
6/10
Pleasant
21 Jun 2024
Jessica
Property was remodeled by incompetent workers. You can see mistakes and sloppy work everywhere. The price of the room was way too high for the quality of the room. Plus, they hold $100 extra while you are there which i believe to be unnecessary for such a low cost hotel.
Leisure Self
4/10
Poor
21 Jun 2024
Kristi
Black mold in the bathroom, new flooring was broke with jagged edges, breakfast was skimpy with nothing for a diabetic to eat.
Leisure Friends
4/10
Poor
18 Jun 2024
Keith
Toilet wouldn’t flush
Shower had no hot water
Waited in line 20 minutes to be waited on
Getting into the parking lot is a pain
Older motel and poorly maintained
Leisure Self
10/10
Exceptional
11 Jun 2024
minerva
I like the location. . It was clean . Quiet for a good rest.
Business
6/10
Pleasant
02 Jun 2024
Misty
Was quite clean. Inside looks better than outside. Didnt realize there was a deposit for incidentals that was more than the room cost
Leisure Partner
8/10
Excellent
02 Jun 2024
Verified traveler

\"Incidental Charge\"??

I didn't understand why I had to give a $100 deposit for \"incidentals\" that will be returned at check-out. I had already paid in full for the room for the night before I arrived. There was another notice saying that my credit card won't be credited for several days. This is extremely uncomfortable for my family since we are moving across country for this trip and are watching our money so we can have meals and hotels along the way. I suppose I would be more understanding if I did get my money back today. Also, the sign said I only get it back if I \"picked at check-out\", or I am \"picked\". I asked the gentleman at the front desk what that meant but he just said \"if you're picked, you know, not a week later or something\". Very disturbing. But I trusted him, and was too tired after driving all day. I hope this does not become an inconvenience. This move has already been very difficult.
Friends_and_family Family
8/10
Excellent
01 Jun 2024
Verified traveler

ok not grans

The hotel is clean but old. Seemed to be in safe nwighborhood.
Partner
6/10
Pleasant
23 May 2024
Verified traveler

Red Roof Inn Des Moines

Employee at front desk was less than friendly, overall appearance outside was not very appealing.
Friends_and_family Family
6/10
Pleasant
19 May 2024
Carmen
Deben poner desayuno abundante es preferible que sobre y no que se vean tan pobres
Leisure
2/10
Poor
12 May 2024
Julia
I reserved the stay on line I used midtown r
6/10
Pleasant
11 Mar 2024
Rich
Food was luke warm, discovered a open bottle of flavored water from the previous- tenant
Leisure Self
8/10
Excellent
17 Feb 2024
Kim
basic room, clean. The area the motel in did not have resturants close by so did have to drive to eat. However this location was close to the event that we traveled to Des Moines Iowa for.
Friends_and_family Family
6/10
Pleasant
05 Feb 2024
Beth
Did not like it
Leisure Partner
4/10
Poor
31 Oct 2023
Brooke
You could only get into the parking lot by one entrance.
Leisure Partner
10/10
Exceptional
09 Oct 2023
Diann
Nice people. Comfortable.
10/10
Exceptional
23 Sep 2023
Diann
Ok place.
Business_and_leisure Partner
10/10
Exceptional
19 Sep 2023
Randelle

Would stay there again

Check in was a little slow, but he was a new employee still in training. The room was very nice and the bed was very comfortable. I definitely would stay there again
Self
2/10
Poor
04 Sep 2023
Verified traveler

You won't get sleep here

The entire hotel smel.ls like marijuana. The front desk had the never to say they have a strict policy for smoking and to make them aware if I smelled anything. You smell it in the lobby! There are long term occupants living here with large dogs and babies. It was loud, unkept and really the worse hotel for a quiet nights sleep.
4/10
Poor
24 Aug 2023
Michael
The manager is very rude with poor communication skills.
Business Family
4/10
Poor
24 Aug 2023
Mark
The problem is when you check in you have to pay a 100.00 in case you mess up the room. If you don’t have cash it goes on hold to your card account. This is my last stay at any red roof inn never had good times at any other.
Business
4/10
Poor
21 Aug 2023
Sally
I liked that it was well lit
Leisure Partner
6/10
Pleasant
15 Aug 2023
Cecilia
They cleaned the room daily but the towels were stained/dirty.
Leisure Family_with_children
10/10
Exceptional
11 Aug 2023
Wm
Rooms were clean and nice outside dr was on back was lil scary ppl an trash back door worn an peeling but managers were very nice and very helpful place was clean and nice inside
Leisure Family
4/10
Poor
10 Aug 2023
Patricia
This property is not located in a safe place. The pictures are misleading since the actual hotel does not look as inviting as the photos. The room was substandard and when we asked for more towels the clerk refused. The towels were very thin.
Leisure Family

Location & surroundings

Red Roof Inn Des Moines
5020 Ne 14Th St, Des Moines, United States

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Red Roof Inn Des Moines

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