Name: AmericInn by Wyndham Johnston Des Moines
Address: 5050 Merle Hay Rd, Johnston, 50131, US

8/10

Excellent

03 Aug 2026

Margarita

Nice location

6/10

Pleasant

02 Aug 2026

Lindsey

It was okay, air conditioning kind of sucked, coffee was horrible: not a lot of staff around, but the staff I did run into were quite nice. Shower head leaked pretty bad and ran out of toilet paper.
I probably wouldn’t stay there again, but it did the trick.

10/10

Exceptional

02 Aug 2026

Jeremy

Room was clean and cool we will be back

8/10

Excellent

30 Jul 2026

Simon

Parking, breakfast

10/10

Exceptional

27 Jul 2026

Doug

Great stay. Rooms appear updated for the most part. Great bed. Breakfast was the hotel\"standard\" except they did have hard boiled eggs. Would definately recommend as their price was very reasonable compared to others.

2/10

Poor

25 Jul 2026

Kristie

I will never stay here again

8/10

Excellent

25 Jul 2026

Julie

Hotel may have seen better days but room was quiet and clean, and hotel was packed. Breakfast was on the sparse side but we got there towards the end and they do have a waffle maker. Wifi wasn't great but they have plenty of outlets -- just make sure you have a plug-in adapter.

6/10

Pleasant

24 Jul 2026

Anthony

Decent hotel. They were down housekeepers while we stayed which was for state baseball tournament. Front desk staff less than helpful. Breakfast - eggs were horrible.

2/10

Poor

23 Jul 2026

Kristie

This use to be my go to but not anymore !

6/10

Pleasant

21 Jul 2026

Douglas

The ice machines: 1 didn't work at all, the other was unable to keep up with demand so most people didn't get any. We ended up going to a gas station for some. We had to wait well over 1 hour for our room to be ready due to a shortage of help. We were there around 345 but didn't get in to our room until after 5. 4 people booked in our room but only 3 towels. Bathtub has rust stains that evidently don't come out but it was not appealing visually. Overall, this place needs a major upgrade. I will say the front desk clerk and housekeeper were nice and trying to cover the shortage, but we could have been given a discount to make up for the poor conditions.

Family_with_children

2/10

Poor

20 Jul 2026

Gary

Room was not ready at 3:00PM as expected. Room was never cleaned the 3 days we were there. We were expected to use the same towels each when we at baseball tournaments in 90 degree weather.

Will never stay here again and very possibly at a Wyndham property again

6/10

Pleasant

19 Jul 2026

Glenda

The breakfast was very nice. The pool was closed, the ice machine on the second floor was broken and the first floor machine couldn’t keep up. Our room wasn’t ready when we arrived. The staff upgraded us to a king suite which at the time I thought was very nice of them. It turns out that the tv in the suite didn’t work. So when a regular king room was available we moved. The king was so much nicer than the suite!!

Partner

2/10

Poor

18 Jul 2026

Michelle

We booked a reservation for one night on a road trip and arrived after 10pm. When we got to our room there was a strong smell of mold and mildew. It did not feel safe to breathe that in all night. I went to the front desk and asked for a different room but I was told that there was nothing else available. We ended up leaving and booking another hotel down the street. All rooms might not be this bad but it was too yucky to stay in unfortuantely.

Friends_and_family Family

2/10

Poor

18 Jul 2026

Theresa S

Check in is 3pm. I showed up at 4pm and my room wasn't ready. I needed my room to change, the front desk staff was extremely dismissive. She said she would call me when my room was ready. She never called. I went to my event and came back at 11pm for my room. Terrible service. We won't stay here again.

Family_with_children

8/10

Excellent

16 Jul 2026

Avery

The location is great, right next to the highway and a bike path. The room was fine - clean, but in need of some repairs. The breakfast was great - waffles, eggs, sausage, cereal, biscuits, juice and coffee.

Pet

6/10

Pleasant

16 Jul 2026

Cary

The location is good but both rooms I had smelled like cigarettes and took about 13 hours to get rid of the odor. Once that was gone the room was fine.

Friends

10/10

Exceptional

13 Jul 2026

DENISE

Great room

4/10

Poor

13 Jul 2026

Thomas E

I stayed in room 140. The room smelled. It smelled like too much heavily scented cleaning products had been used and/or the air conditioning unit had not been cleaned in a long time. I didn't spend much time in the room until it was bedtime. My sinuses plugged up and I had a hard time breathing all night. I keep track of pollen counts and they were low - so pollen was not the issue. Also the lamp next to the bed had had rust on it. This can be an indication of too much moisture in the room and possibly poor air quality. Also the exterior laminate on the lower part of the bathroom door had been ripped off and the plumbing is hooked up backwards. Hot is cold water and cold is hot water.

Self

8/10

Excellent

13 Jul 2026

Joyce

Hotel was okay. Kind of hidden by the car dealership. Breakfast ha a lot to be desired.....It was cold and slim choices.

Partner

4/10

Poor

12 Jul 2026

Teressa

The 8+ rating on Expedia must have been based on stays loooooong ago. The property itself was clearly uncared-for, operating on a shoestring budget.

We arrived around 9pm after a long day traveling (like most arrivals to a budget motel I’m sure). Along with another family, we were “greeted” by an empty front desk. We waited for about 20 minutes for the clerk to return to the desk so we could check in and finally just get to our room.

Clearly, staffing levels are an issue here. The young lady at the front desk, at night, was the only employee in the building. She was called away to handle maintenance issues. Not her fault—this is poor management. One human cannot properly provide good customer service to an entire hotel. Despite this, she was friendly and efficient in getting us our room key.

The elevator was not functional, so we took the stairs. The room itself was indeed budget, as expected. The first thing we noticed was the room was a rainforest. Despite the a/c running all night, the room was weirdly damp and musty. Gross and uncomfortable. Blood stains on the comforter topped off a not so great stay.

Truly cannot understand the ratings I saw for this hotel—no more than a 4/10. On a good day.

Partner

8/10

Excellent

11 Jul 2026

JOAQUIN

Convenient place to stay at.

Partner

8/10

Excellent

11 Jul 2026

les

Overall not too bad, could have more Breakfast selection

Partner

4/10

Poor

11 Jul 2026

Debra

Air conditioner smell like a wet dog wrapped in a wet towel. Room wasn’t very clean.

Partner

10/10

Exceptional

10 Jul 2026

Qin

The room is very clean, and bed is comfortable. Breakfast is very nice! We had a nice stay!

Partner

2/10

Poor

09 Jul 2026

Lora

Completely run down. Holes under our door, rusted bathroom hardware, shower didn't drain. Extremely musty and smells. The 8.2 reviews were false probably made by the owner or staff.

Family_with_children

8/10

Excellent

08 Jul 2026

David

Very nice breakfast selection.

Partner

8/10

Excellent

04 Jul 2026

Emily

Breakfast was excellent room was nice and clean

Family_with_children

2/10

Poor

28 Jun 2026

Sreekar

There was hair on bed. Room was with bad smell.

Family_with_children

10/10

Exceptional

28 Jun 2026

Randolph

Clean comfortable room, easy access.

Partner

8/10

Excellent

27 Jun 2026

Travis

Clean rooms the staff was great

Friends_and_family Family

6/10

Pleasant

24 Jun 2026

Melissa

The staff was very friendly & helpful but this hotel could use some updating and refreshing of the property. The hallways were uncomfortably warm & all of the furnishings were older. We will stay again, but would like to see some updates. It is also strange there is no elevator.

8/10

Excellent

21 Jun 2026

Rebecca

The property, staff and cleanliness were amazing. The tv remote didn’t work correct in two of the three rooms we had. Don’t let the fact the property isn’t a new hotel scare you. I’d fully recommend this hotel especially for the price.

Family

10/10

Exceptional

21 Jun 2026

Mark F

The breakfast was good and the room was clean.

Partner

6/10

Pleasant

18 Jun 2026

Sidnie

The room was okay though. I wasn't sure if the rug in the vacuumed. Maybe it's the pattern? Shower was great! There was a hole in one of the bathroom tiles that made me wonder if bugs came through, although I never saw anything

Was on the less expensive side, especially as far as dog fee... $25.

I would stay there again if I was.

Family

10/10

Exceptional

18 Jun 2026

John

Very cool nice safe

Partner

8/10

Excellent

15 Jun 2026

Vicky

Good..water faucet hot cold were backwards..funny thing

Family

10/10

Exceptional

15 Jun 2026

Anderson

Very good option for our soccer tournament, clean, close to restaurants, highway and markets.

Family_with_children

4/10

Poor

13 Jun 2026

Pankaj

Seems like the hotel pictures that we saw before booking and what we experienced were poles apart. Even the breakfast place had literally crammed up with little to no space for folks. If getting a refund was an option would probably request consideration for that !

Friends_and_family Family

8/10

Excellent

10 Jun 2026

Nic

Our stay was Great for the price

8/10

Excellent

07 Jun 2026

jo

felt very safe and the room was comfortable and clean. would stay again

Pet

10/10

Exceptional

05 Jun 2026

Heather

Continental Breakfast was excellent and offered a lot of options. Bed was comfortable and the room was clean. Staff was very nice

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

Randal

Always had a good stay here as it's convenient to visiting family. Staff is great too!

Self

6/10

Pleasant

31 May 2026

Denise

I reserved a handicapped accessible room due to a recent heel surgery and using a knee scooter AND my travel companion is in a wheelchair. It was a disappointment. The property only has one handicap curb entrance into the entire building and the handicap automatic door is on the opposite side of the entrance of the curb, so it is worthless. The room with the roll in shower is too small to turn a wheelchair around. Im not talking about a manuel chair, I'm talking about a zero radius turn chair. My knee scooter was very hard to navigate, as it had no room to turn at all. So I spent the weekend picking it up to turn it. The chair barely cleared the aisle between the bed and TV stand, catching the bedding every time. This property is clean, staff is friendly, the breakfast is good, and the price reasonable but it is not easy to navigate if you are disabled and using mobility equipment.

Friends

8/10

Excellent

28 May 2026

Anita R.

Staff was very friendly.

Partner

8/10

Excellent

26 May 2026

Jeanne

Good for an overnight.

Family

10/10

Exceptional

25 May 2026

Scott

Stayed at this location many times, always clean, quiet, great location and great breakfast.

Partner

10/10

Exceptional

22 May 2026

Timothy

Excellent breakfast and good coffee. Nice clean room, very quiet

Family

8/10

Excellent

17 May 2026

MARSHA

Breakfast was very average.

Self

10/10

Exceptional

11 May 2026

Timothy

Very clean property. Beds were comfortable.
Staff very friendly

Self

6/10

Pleasant

08 May 2026

Gary

we stayed 2 nights, the room was not completely clean when we checked in. there was food in the refrigerator and it was not working. there was a spot on the wall where I think, from where there was hardware mounted may have been for something else.

Partner

8/10

Excellent

03 May 2026

Amy

Breakfast was good. No complaints

Family

8/10

Excellent

27 Apr 2026

Daniel

Very strange set up for those in wheel chair or scooter. The at grade area was on right side of the entrance. BUT the buttons for the automatic door were on the left with no way to get wheelchair or scooter up to that area.

AND at grade door entrance for all doors would be nice.

Partner

8/10

Excellent

23 Apr 2026

Lisa

Inexpensive

Self

8/10

Excellent

20 Apr 2026

libby

Room, especially furniture, needs some attention. The cabinet with fridge and TV looked like it might collapse. The seat of the desk chair was entirely worn. The bathroom had new tile in the shower, but a pealing door.

Partner

8/10

Excellent

19 Apr 2026

Charlotte

We were put in the hall that housed dogs. One was barking and I asked to be moved, before we entered the room, and they were good about it. Did put me in a room overlooking the indoor pool, so we had that noise until 10:00. Otherwise it was quiet.

Partner

8/10

Excellent

15 Apr 2026

John

Didn't eat

8/10

Excellent

13 Apr 2026

Brenda

We stayed one night for an event. We were promptly checked in by a pleasant lady.
The breakfast the next morning was hot and plenty. Tables were wiped down as soon as others left.
Only concern was the toilet in our room. Very short and when flushed was very slow to drain. Whether #1 or #2. A couple of noticeable fixes on the bathroom door. When it probably should have been replaced. Chair at the dest almost flipped my boyfriend backwards on the floor.
We stay at AmericInn types often so the price for what you get is fair.

Partner

4/10

Poor

12 Apr 2026

Douglas

Room was not clean. Shower was nasty. Bathroom door was splintered on the bottom with no lock. Toilet was so small and short, it was hard to even get up from. Tv remote was broken. Direct tv package was barely a service. Most channels were not available. Breakfast was bad. Sloppy scrambled eggs..runny gravey and sausage linka that tasted terrible.

Partner

10/10

Exceptional

09 Apr 2026

Brian

For the value I was very satisfied!

Self

8/10

Excellent

31 Mar 2026

Stephanie

The place is clean and updated. I felt safe staying with my teen for 2 nights. Breakfast options were as expected. It’s tucked behind 2 car dealerships. Terre Park was close which was a great place to visit.

10/10

Exceptional

30 Mar 2026

Emmett

Clean, inexpensive, nothing fancy. Easy check in and had no issues whatsoever. Recommended for no frills clean room and inexpensive.

Family

10/10

Exceptional

21 Mar 2026

Robyn

Staff was friendly and helpful room was clean

Family_with_children

8/10

Excellent

16 Mar 2026

Sarah

Good

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Tammi

Clean room, quiet

Self

10/10

Exceptional

06 Mar 2026

Clark

Yes. One of the machines was not working but the other worked fine.

8/10

Excellent

11 Feb 2026

David

Super clean. Helpful staff.

2/10

Poor

25 Jan 2026

Shawn

We received phone calls at 4 am and they kept coming and they were mad we were from South Dakota

Business_and_leisure Family_with_children

8/10

Excellent

25 Jan 2026

Cheryl

We ended up in a handicap room and that was okay, we did not request a handicap. Room was nice, the shower head hardly put out the water, there was a drain in the shower and also in the middle of bathroom. Which I know why the shower head didn’t put out too much water the hotel didn’t want anyone to slip on the floor. We haven’t had to stay in to many handicap rooms, we are not handicapped but I don’t know if the hotel could have designed the bathroom differently for the shower head to put out more water.

Partner

8/10

Excellent

25 Jan 2026

Kelsey

Had a clean room, staff was friendly, pool was nice, unfortunate the dont have a hot tub anymore. Breakfast was good and having bottle water available for guest was awesome.

Leisure Family_with_children

10/10

Exceptional

19 Jan 2026

Tammer

CLEAN ROOM, FRONT DESK PERSON WAS ABSOLUTELY SWEET. REALLY LIKED THE EXPERIENCE AT CHECK IN.
THE ONLY THING I WISH WAS THAT THE CURTAINS COULD BE CLOSED MORE LOTS OF LIGHT SHINED THROUGH.

Friends_and_family Family

8/10

Excellent

16 Jan 2026

Joseph

Hotel is conveniently located with a bike trail next to the hotel parking lot. Good trail with some interesting scenery. Hotel room was good but nothing spectacular. Would recommend a room not adjacent to pool as it gets a bit loud and had a constant low humming noise through the night.

Solid breakfast options

Would stay again. Just would want to stay on different side of hotel

Friends_and_family Family

10/10

Exceptional

09 Jan 2026

Glenn

Nice clean and quiet.

Business

10/10

Exceptional

02 Jan 2026

Christopher

Room was wonderful clean and comfortable. Desk was wonderful, friendly and helpful, pool is great

Friends_and_family Family

10/10

Exceptional

20 Dec 2025

Hassan a

Room.was clear

Partner

10/10

Exceptional

18 Dec 2025

Tw

😄😄😄😄😄😄

10/10

Exceptional

12 Dec 2025

Bobby

I fell in love with room 201,it smelled amazing and i felt the love every where.The room keeprs where amazing and my bed altho not the highest end, felt very special and i slept like a babe half the time

Self

10/10

Exceptional

12 Dec 2025

Bobby

The most amazing hotel ever, i could fwel the love in my room.My house keeping lady was amazing,and the breakfast was fantastic.It wasnt huge,but it was breakfast and it was fresh.They had eggs,sausage,waffles,muffins,penut butter and jelly and more.

Self

8/10

Excellent

30 Nov 2025

craig

The place was nothing fancy but the beds were comfy and the pool was warm. Staff was kind.

Leisure Family

10/10

Exceptional

30 Nov 2025

Lori

We had to stop here during holiday travel due to a snow storm. The staff were very friendly and accommodating. Lots of food options close to the property. It’s a bit of an older facility but was clean and comfortable. Kids enjoyed the indoor pool. Overall, happy we found this place.

Leisure Family

10/10

Exceptional

27 Nov 2025

Trudy

It was wonderful

Leisure Self

10/10

Exceptional

26 Nov 2025

Alexandria

Amazing staff, amenities, the room was clean very well.

Leisure Partner

10/10

Exceptional

19 Nov 2025

Brian

Friendly staff

Business

8/10

Excellent

18 Nov 2025

Kenneth Edward

We stayed 4 nights while working in the DSM area. Its a good location behind the AUDI dealership & right next to I80/35. We were at the hotel a total of maybe 16 hours over 4 nights, so we were exhausted and didnt spend alot of time in the room. It was windy during our stay and the cold breeze came through the wall heater and the window that didnt close all the way. We didnt say anything because we was only there for maybe 4 hours a night. Bonus there was a person at front desk when we checked out early Monday morning. So it wasn't too bad, but we won't be staying here again.

Business Partner

6/10

Pleasant

16 Nov 2025

Tony

The hotel is in an awkward location behind car dealerships, you have to drive through the dealership to get to hotel. Not that big a deal however the room needs some serious repairs not to mention the roach running across the bathroom floor into a damaged tile. Holes in doors, dirty fan, rusty sinks etc…

Leisure Self

10/10

Exceptional

13 Nov 2025

Demica

It was clean

8/10

Excellent

08 Nov 2025

Hiawatha

Stayed 3 nights the room did need to be updated. The refrigerator did not work,only Dirct tv.

Friends_and_family Family

10/10

Exceptional

01 Nov 2025

Jimmy

Most definitely

Business_and_leisure Partner

10/10

Exceptional

30 Oct 2025

Jimmy

Room clean and great hot shower

Leisure Partner

10/10

Exceptional

28 Oct 2025

Shereen

The room was spotless and the front desk was so friendly and helpful. We will definitely stay again!

Partner

8/10

Excellent

27 Oct 2025

Tamara

Everything went well. 1 thing they need to do is change carpet. It smelled mildew other than that i would book again

Business_and_leisure Family_with_children

8/10

Excellent

27 Oct 2025

Josh

Clean room

10/10

Exceptional

27 Oct 2025

Sofia

Excellent option for a short stay. Breakfast provided many options for kids, adults and seniors! Internet was spotty. But, that was the only issue we experienced.

Leisure Friends

10/10

Exceptional

26 Oct 2025

Twila

Room was great. Beds were comfortable. Quiet. Staff was friendly.

Leisure Family

10/10

Exceptional

26 Oct 2025

Justin

Everything was great. Great customer service

Self

8/10

Excellent

18 Oct 2025

Robert

Furniture is worn out and room needs updating.

Leisure Family

10/10

Exceptional

13 Oct 2025

Debra J.

Friendly staff. Nice room. Great location. Easy access to highway.

Leisure Partner

10/10

Exceptional

13 Oct 2025

Marcos

Good staff. Great breakfast.

Leisure Family

6/10

Pleasant

12 Oct 2025

Mary

Didnt use the laundry, but everything in the room was clean & tidy, although I wish that they used better pillows.

Leisure Self

10/10

Exceptional

12 Oct 2025

Aric

The shower is the hottest I've ever had in a hotel! It's awesome! The only negative is some of the grassy areas have sand burrs and there's a car dealership next to them that takes a lot of the parking spots. Other than that, the breakfast is very good, staff are great, and it's extremely reasonably priced for the product.

Business Pet

2/10

Poor

12 Oct 2025

Geri

1st night I checked in TV didn’t work so it was switched out. The 2nd night the new tv didn’t work again so they had to call someone. The knob to turn the shower on had so much rust behind it I was afraid if I pulled the handle it would fall off. There was a slow water stream from the tub faucet that couldn’t be shut off. Was going to use the ironing board but the cover had so many stains on it I was afraid my shirt would be ruined. There was plaster on the wall from holes that were covered. I was definitely not impressed and will not choose this hotel for future trips.

Leisure Self