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Holiday Inn Hotel and Suites Des Moines Northwest

Des Moines - IA · United States

4800 Merle Hay RoadView location

8.2/10Excellent1,000 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort8.6/108.6
Condition8.2/108.2
Location10.0/1010.0
Neighborhood8.8/108.8
Amenities7.8/107.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Hotel and Suites Des Moines Northwest

Newly renovated Hotel, Conference Center &Bennigan's Holiday Inn Hotel &Suites, Des Moines Northwest, is conveniently located in Urbandale, Iowa, at the intersection of I 35, I 80 and Merle Hay Road, . We welcome business travelers with companies such as John Deere, Corteva, Camp Dodge, and Iowa Law Enforcement Academy.

Our guests also enjoy visiting Blank Park Zoo, Living History Farms, Adventureland Park, and the Iowa State Capitol. Pets are welcome! Enjoy fun food and friendly Irish service at our very own Bennigans restaurant and bar.

Open daily from 6:30 am to 11:00 pm serving breakfast, lunch, dinner, cocktails and room service. Our free shuttle operates in a generous 3 mile radius to Merle Hay Mall, Valley Junction, and a variety shops and restaurants. Our shuttle operates with generous hours and flexible scheduling.

Accommodations also include free Wi-Fi, ample parking for over 350 vehicles, microwave, mini refrigerator, Keurig, and 49 HDTV with DirecTV.

Read more about this hotelShow less

Located in Urbandale, Holiday Inn Hotel & Suites Des Moines - Northwest by IHG is within a 15-minute drive of Drake University and Casey's Center. This hotel is 10.9 mi (17.6 km) from Jordan Creek Town Center and 11.5 mi (18.6 km) from Adventureland.

Make yourself at home in one of the 198 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Partially open bathrooms have complimentary toiletries and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Urbandale? This hotel has 15000 square feet (1394 square meters) of space consisting of conference space and meeting rooms.

A roundtrip airport shuttle is complimentary (available on request).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 15 per person
    • Pet fee: USD 40 per pet, per stay
    • Service animals are exempt from fees
    • In-room microwave fee: USD 7 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Merle Hay Mall 2.3 km / 1.4 mi
IHS-Iowa Health Systems 4.6 km / 2.9 mi
Buccaneer Arena 5.5 km / 3.4 mi
Iowa Gold Star Military Museum 5.9 km / 3.7 mi
Waveland Municipal Golf Course 6.4 km / 4 mi
Drake University 7.5 km / 4.7 mi
Windsor Heights Dog Park 7.6 km / 4.7 mi
Val Air Ballroom 8 km / 5 mi
Des Moines Community Playhouse 8.1 km / 5.1 mi
Knapp Center 8.5 km / 5.3 mi
Saylorville Lake 8.6 km / 5.3 mi
Broadlawns Medical Center 8.6 km / 5.4 mi
Des Moines Art Center 8.9 km / 5.6 mi
Valley Junction 9.7 km / 6 mi
Salisbury House 9.8 km / 6.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 198
  • Number of floors (main building): 5
  • Double rooms: 98
  • Suites: 37
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
Show 26 more facilities & services
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Babysitting serviceExtra charge
  • Bellboy serviceExtra charge
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BarExtra charge
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • PrinterExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • CasinoExtra charge
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE WITH KITCHENETTESUITE • WITH KITCHENETTE • 28 m²SUI.KT
    SUITE WITH KITCHENETTEPhoto unavailable2 photos

    Holiday Inn Hotel and Suites Des Moines Northwest

    SUITE WITH KITCHENETTE

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KT

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 BedroomDBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Holiday Inn Hotel and Suites Des Moines Northwest

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Hotel and Suites Des Moines Northwest

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 28 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Hotel and Suites Des Moines Northwest

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Holiday Inn Hotel and Suites Des Moines Northwest

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 28 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable3 photos

    Holiday Inn Hotel and Suites Des Moines Northwest

    SUITE KING BED ONE BEDROOM

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Holiday Inn Hotel and Suites Des Moines Northwest

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Holiday Inn Hotel and Suites Des Moines Northwest

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Holiday Inn Hotel and Suites Des Moines Northwest

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 28 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable3 photos

    Holiday Inn Hotel and Suites Des Moines Northwest

    DOUBLE Accessible

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ-5

    Photos are not available for this room type.

    Holiday Inn Hotel and Suites Des Moines Northwest

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 28 m²DBL.2Q-NM
    DOUBLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable4 photos

    Holiday Inn Hotel and Suites Des Moines Northwest

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 28 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable4 photos

    Holiday Inn Hotel and Suites Des Moines Northwest

    DOUBLE Accessible KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Holiday Inn Hotel and Suites Des Moines Northwest

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 28 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable3 photos

    Holiday Inn Hotel and Suites Des Moines Northwest

    DOUBLE TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    Holiday Inn Hotel and Suites Des Moines Northwest

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 28 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable2 photos

    Holiday Inn Hotel and Suites Des Moines Northwest

    SUITE TWO QUEEN BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Living room: 1
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    Holiday Inn Hotel and Suites Des Moines Northwest

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Holiday Inn Hotel and Suites Des Moines Northwest

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Holiday Inn Hotel and Suites Des Moines Northwest

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 BedroomSUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable2 photos

    Holiday Inn Hotel and Suites Des Moines Northwest

    SUITE KING BED NON SMOKING

    Room photos

    2 photos

    Room overview

    Smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Shower: 1
    • Hairdryer
    • TV
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Pillow menu
    • Toiletries
    • Desk
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Holiday Inn Hotel and Suites Des Moines Northwest

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 28 m²SUI.KG-1
    SUITE KING SIZE BEDPhoto unavailable3 photos

    Holiday Inn Hotel and Suites Des Moines Northwest

    SUITE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Room amenities

    • Wheelchair-accessible
    • Cable TV
    • Safe
    • Housekeeping
    • Desk
    • Toiletries
    • Pillow menu
    • Wi-fi
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • TV
    • Hairdryer
    • Shower: 1
    • Individually adjustable air conditioning
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Holiday Inn Hotel and Suites Des Moines Northwest

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Holiday Inn Hotel and Suites Des Moines Northwest

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-3

    Photos are not available for this room type.

    Holiday Inn Hotel and Suites Des Moines Northwest

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen Beds • 28 m²SUI.H6-2Q
    SUITE Accessible-Two Queen BedsPhoto unavailable3 photos

    Holiday Inn Hotel and Suites Des Moines Northwest

    SUITE Accessible-Two Queen Beds

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BED • 1 BedroomDBL.EJ-KG
    DOUBLE EXECUTIVE KING BEDPhoto unavailable2 photos

    Holiday Inn Hotel and Suites Des Moines Northwest

    DOUBLE EXECUTIVE KING BED

    Room photos

    2 photos

    Room overview

    Smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Room amenities

    • Individually adjustable air conditioning
    • TV
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Pillow menu
    • Toiletries
    • Desk
    • Cable TV
    • Housekeeping
    • Shower: 1
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Holiday Inn Hotel and Suites Des Moines Northwest

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 28 m²ROO.ST
    Room STANDARDPhoto unavailable1 photo

    Holiday Inn Hotel and Suites Des Moines Northwest

    Room STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 28 m²SUI.KG-2
    SUITE KING SIZE BEDPhoto unavailable4 photos

    Holiday Inn Hotel and Suites Des Moines Northwest

    SUITE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 28 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable3 photos

    Holiday Inn Hotel and Suites Des Moines Northwest

    SUITE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Holiday Inn Hotel and Suites Des Moines Northwest

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Hotel and Suites Des Moines Northwest

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Holiday Inn Hotel and Suites Des Moines Northwest

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH KITCHENETTESUITE • WITH KITCHENETTE • 28 m²SUI.KT-1
    SUITE WITH KITCHENETTEPhoto unavailable3 photos

    Holiday Inn Hotel and Suites Des Moines Northwest

    SUITE WITH KITCHENETTE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KT-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Holiday Inn Hotel and Suites Des Moines Northwest

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Holiday Inn Hotel and Suites Des Moines Northwest

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Hotel and Suites Des Moines Northwest

8.2
Excellent
1,000 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
8.6 /10
Condition
8.2 /10
Location
10.0 /10
Neighborhood
8.8 /10
Amenities
7.8 /10
100 reviews shown
4/10
Poor
30 Jul 2026
Joanne
We were in a non-smoking room as was the room across from us, but someone in that room smoked constantly. The smell in the hall was overpowering, and it came drifting into our room whenever we opened the door.

The elevators were very creaky and smelled bad. This hotel needs a MAJOR upgrade. An outdated feel, musty smell. Probably will never stay here again
10/10
Exceptional
26 Jul 2026
Brenda
The property was clean and nice
10/10
Exceptional
25 Jul 2026
Kaweche
Staff was professional, clean room and lots of parking.
8/10
Excellent
13 Jul 2026
Steven
Great breakfast, super location.
Family
10/10
Exceptional
13 Jul 2026
Joseph
Good stay.
4/10
Poor
27 Jun 2026
Nikki
The rooms are small. The bathroom is extremely small. There was a dirty sock under the AC therefore the room wasn’t cleaned properly. We left the tv on for our dog in the crate so she wouldn’t hear/bark at hallway noise. When we returned to room, the tv was off and the thermostat was turned to 76. Very weird.
Friends_and_family Family
10/10
Exceptional
24 Jun 2026
Shawna
Room was nice. Pool was closed due to repairs.
Family_with_children
10/10
Exceptional
22 Jun 2026
Sonja
Quiet and clean! Restaurant attached was great 👍
Partner
10/10
Exceptional
18 Jun 2026
Joseph
Overall enjoyable experience.
Self
10/10
Exceptional
24 May 2026
Mason
.
Family_with_children
6/10
Pleasant
10 May 2026
Summer
It was your basic hotel room. We had trouble with the shower/bathroom. The tub was rusted through on the bottom, and the water pressure was laughable. Also, it was either the temperature of the sun, or freezing cold with no in between. The staff was great and had answers to everything we asked. The elevators and hallways often smelled of weed, and seemed to leak through the vent in the bathroom. Other than that the bed was fine, and the TV was nice. The restaurant attached to the hotel had good food and even better service, although breakfast not being included with your stay was a bit annoying. Overall, not the worst place I’ve stayed, not the best.
Partner
10/10
Exceptional
03 May 2026
David
Room- Clean
Staff- Helpful
Breakfast- N/A
Parking- Fine
10/10
Exceptional
28 Apr 2026
Justin
Didn’t have breakfast there
8/10
Excellent
27 Apr 2026
marla
Staff was excellent.
8/10
Excellent
25 Apr 2026
Amy
Everything was great except the housekeeper knocked on the door at 9:00 and said check out. I said isn’t it at 11. THEN an hour later she knows once and then just comes in.
8/10
Excellent
25 Apr 2026
Wendy
Great place. The shower pressure was almost nonexistent. Otherwise we would stay here again
Partner
4/10
Poor
20 Apr 2026
Jill N
Tv did not work, air conditioner did not work, had to hold cords into outlet to work. Staff did not care at all
Family
10/10
Exceptional
13 Apr 2026
Michael
Great Staff
Partner
8/10
Excellent
12 Apr 2026
Kristine
Room was clean, looks like hotel had recently been renovated. Ease of checking in and out was easy. Location was right off the interstate. The outside window was covered with a haze and was unappealing, could not see outside of it. The shower had very little pressure. I get its a hotel but there was little pressure to take a shower. The bed was very big and comfy. It was a quiet hotel there was not a lot of noise. There was a pool that we did not use. They do have a restaurant that is connected
We also did not use, we were there for a concert. Overall great place to stay
Partner
8/10
Excellent
12 Apr 2026
Sally
Breakfast wasn't included.
6/10
Pleasant
12 Apr 2026
Darci
The room was dusty and dated. For a \"suite\" it was definitely not nice. The furniture was all broken and dusty. We got charged way more than what their rates are posted as too.
Family
10/10
Exceptional
10 Apr 2026
Alicia
By far the best nights rest that I’ve had on this entire trip from the Oregon coast to Illinois. The only trouble we had was with the thermostat sticking at 77°. I was way too hot when that happened, but it was not to long till checkout.
6/10
Pleasant
09 Apr 2026
joshua
For a quick inspection, the rooms were clean. The stack was incredibly friendly no continental breakfast, but they hadn’t attach restaurant so I do understand although the pricing at the restaurant was typical for attached to a hotel. The parking lot needed a lot of maintenance very rough overall your average hotel day.
Self
4/10
Poor
06 Apr 2026
Kelli
Beware of this hotel. When I booked this hotel, I was informed the hotel offered a free breakfast and it had a hot tub. Free breakfast was main reason I booked here due to traveling on a budget. Hot tub was a bonus. Both were FALSE. No hot tub and no free breakfast. The hotel is connected to a Bennigans and was told because of that they don't offer free breakfast. You can eat at the restaurant for a fee. So, if you are traveling on a budget beware of that fact. Also, we stayed 3 nights, our room was cleaned once. Staff was friendly enough, not very helpful though. Overall very disappointed. I have stayed at other Holiday Inns and were very happy with the stay, not in this case.
Friends
10/10
Exceptional
04 Apr 2026
Nate
Yes
Self
8/10
Excellent
21 Mar 2026
Brian
Clean room
10/10
Exceptional
08 Mar 2026
Jodi
Good
10/10
Exceptional
15 Feb 2026
Traci
Clean and quiet
10/10
Exceptional
02 Feb 2026
Migdalia
Clean
10/10
Exceptional
29 Jan 2026
Melissa
Room was clean and quiet (was placed at the end of the hallway). Hotel overall could use a remodel, but the location was great.
10/10
Exceptional
24 Jan 2026
Kay
Perfect friendly beautiful warm place to stay very quiet
Leisure Partner
8/10
Excellent
18 Dec 2025
Travis
Staff was really good. The only detraction that I had was I feel that I had what was at one time a smoking room and could still smell some remnants of that.
Business
10/10
Exceptional
15 Dec 2025
Brian
The entire staff did a wonderful job. The food and service at Bennigan’s was delightful. The snow removal team did a wonderful job with the storm. My wife is an amputee and is in a scooter and with only one leg if she slips on snow, she wouldn’t be able to get back up without calling an ambulance and so it would be great if the shoveling team which you did an awesome job spent time in the area of the handicap parking making sure that there was no snow or ice in the handicap parking anywhere. Overall excellent service
6/10
Pleasant
06 Dec 2025
Kimberly
Pool was cold
Room was dated and could be cleaner. On arrival we had a king suite and were provided two towels and two washcloth. The bed was VERY comfortable.
Friends_and_family Family
4/10
Poor
01 Dec 2025
Cathy
Our room was fine. The bed was comfortable and the room was clean. The check in process was long and there was confusion about the price. I received a receipt from Expedia, but Holiday Inn did not. It took a while, but we figured it out. It just wasn’t seamless or quick.
Leisure Partner
6/10
Pleasant
26 Nov 2025
Hali
Elevators were slow/not working and I had picked this location because of their accommodating airport shuttle which was 6 am, however when I arrived the person at the desk said that was incorrect and it was 8am for the shuttle so that made my plans a little jumbled.
10/10
Exceptional
26 Nov 2025
Ashton
Staff were courteous and room was clean.
Business Self
8/10
Excellent
10 Nov 2025
Sean
Front desk female staff were very accommodating when I didn't like the first room assignment.
Self
6/10
Pleasant
09 Nov 2025
Jenna
The rokm was cold, we tried adjusting the thermostat multiple times, but it wouldn't adjust. When we arrived it was 65, we turned it up to 72 and when returned it was back down to 65. We all, including kidsz had a hard time sleeping because if jt. Small, but no trash can liners.
Friends_and_family Family
10/10
Exceptional
09 Nov 2025
DAVID
Ya
8/10
Excellent
07 Nov 2025
Geoffrey J
It was clean. Nice reception desk and friendly persons at desk.
10/10
Exceptional
06 Nov 2025
Danny
Very nice stay and nice staff.
10/10
Exceptional
02 Nov 2025
Jennifer
Great clean hotel, staff was great!
Leisure Partner
10/10
Exceptional
31 Oct 2025
Allison
I enjoyed my stay here. The hotel was clean. Staff was very kind and helpful. There was a lot of amenities in the area food shopping. I will definitely be staying here again if I’m ever in Iowa.
Business_and_leisure Family_with_children
10/10
Exceptional
29 Oct 2025
allycia
The room was clean. Michael at the front desk was extremely helpful. The restaurant attached was amazing
Leisure Partner
10/10
Exceptional
27 Oct 2025
Kristen
The rooms were clean. Staff was very friendly and helpful! The parking seemed safe.
Friends_and_family Family
10/10
Exceptional
24 Oct 2025
Nicholas
Clean
Leisure Family
10/10
Exceptional
23 Oct 2025
Cheryl
Good location
Leisure
10/10
Exceptional
20 Oct 2025
Roger
The place was good. Have no complaints. Price was right.
Leisure Friends
10/10
Exceptional
16 Oct 2025
Randeen
Great place to stay and very reasonable and great restaurant and lounge attached to hotel.
Leisure Family
10/10
Exceptional
08 Oct 2025
Barbara
The staff is so friendly! They go above and Beyond to make sure your stay is all you want it to be.
Friends_and_family Family
10/10
Exceptional
05 Oct 2025
nick
Great bed. Clean room. Hot shower. Beautiful hotel.
Leisure Partner
10/10
Exceptional
01 Oct 2025
Jessica
Very convenient parking stay was amazing
Leisure Self
6/10
Pleasant
25 Sep 2025
mike
Hotel was old .. needed maintenance.. not clean .. price was reflective of condition of hotel
Partner
10/10
Exceptional
14 Sep 2025
Melissa
Convenient location. Good price point
Business Family
8/10
Excellent
07 Sep 2025
Thomas
Mini fridge was not working.
Leisure Self
10/10
Exceptional
01 Sep 2025
Thomas
Very nice hotel.
4/10
Poor
30 Aug 2025
Verified traveler

So so place

The building and the rooms are pretty old and rather damp. I was there for one night and it was OK for a one night stay. If I had to stay in town for a longer time, I wouldn’t have stayed here.
Self
2/10
Poor
29 Aug 2025
Silver
It was very dirty did not look like someone cleaned the sheets trash from
10/10
Exceptional
23 Aug 2025
Debbie
Very clean and staff were pleasant
Leisure Partner
8/10
Excellent
16 Aug 2025
Verified traveler
Three elevators but only one seemed to work. Very slow to get from the top (5th floor) to lobby.

Bathroom was pretty small.

Overall comfortable and fairly priced.
Friends_and_family Family
10/10
Exceptional
16 Aug 2025
Cindy
It was the safe area and this staff was wonderful.
Leisure Family
8/10
Excellent
15 Aug 2025
Lori
Staff was very accommodating
10/10
Exceptional
12 Aug 2025
QITAO
GREAT.
Business_and_leisure Partner
8/10
Excellent
11 Aug 2025
Tayler
The hotel conditions were satisfactory. The area the hotel is in is a little limited in food & entertainment options and you can easily miss your entrance to the hotel with how the streets are structured surrounding it.
Leisure Self
6/10
Pleasant
11 Aug 2025
Mark

Room needs remodel and upkeep

Stayed in room 520. Ceiling damaged, tub stained, toilet chipped, lamp shade crumpled, chair fabric damaged, comfortable bed. Room needs attention.
Partner
6/10
Pleasant
10 Aug 2025
Romina
CHECK IN AGE IS 21. Expedia has the minimum check in age as 18 which is incorrect. I called before hand and spoke to reception, to ensure I was able to check in at 19 years old and they told me I'd be completely fine as long as I had an ID and card to put on file. We were turned away at check in because I was told incorrectly. After we inconvenienced a friend to drive over and help us get checked in, the room did not appear in the cleanest state. There were stains on the towels and sheets. There was mold growing above the shower.
Overall an OK place to stay, we had somewhere to sleep.
I would not stay here again.
10/10
Exceptional
08 Aug 2025
Cassandra
Great
10/10
Exceptional
06 Aug 2025
Richard
Pleasant staff
10/10
Exceptional
02 Aug 2025
Pablo
Everything perfect
Business Self
8/10
Excellent
29 Jul 2025
Robin
Room was spacious, bed was very comfortable. Food option was Bennigans only no continental breakfast offered.
4/10
Poor
11 Jul 2025
Benjamin
Tv was broken, window to the room was broken and water leaked in from the storm . Carpet was wet ,
Business Partner
4/10
Poor
06 Jul 2025
Christine
Woke up to a bed bug on my a this morning. And several bites. Horrible! And dog pee in the elevator
Leisure Pet
10/10
Exceptional
02 Jul 2025
Andrew

Fantastic stay

Great service, pleasant staff and clean room!
Friends_and_family Family
10/10
Exceptional
01 Jul 2025
Jeff

Nice hotel

Short distance to des moines. Nice place
Self
6/10
Pleasant
30 Jun 2025
David
Carpets need to be vacuumed, ice machine on third floor is not operating, tub is very slippery, bathroom faucet is wobbly.
Partner
10/10
Exceptional
20 Jun 2025
David
Awesome
Business
6/10
Pleasant
19 Jun 2025
Kimberly
It’s fine for a one night stay traveling through. The room was dingy and musty smelling. Stains on the carpet. But, the bed was comfortable and AC worked well. Not terrible but not great.
4/10
Poor
16 Jun 2025
William

Not family friendly

There was just issue after issue it seemed. The elevators were terribly slow and did not function properly to the point only 1 was operating for most of a day stay and it took 45 minutes for them to get someone who was stuck in one out. The room was dusty, the ceiling clearly had water damage issues they just slapped paint over. The room smelled off like a musty smell, the shower has cracks all over that leaked out onto the floor. We requested towels multiple times and they never brought them to our room. The room next door to us was loud and obnoxious the last nights with a screaming child after 2 calls to the front desk to ask them to keep it down or move our room. They told us they would handle it and nothing changed.
Friends_and_family Family
10/10
Exceptional
15 Jun 2025
Sophia
Cheyanne was very helpful!
10/10
Exceptional
14 Jun 2025
Daniel
Restaurant adjacent. Nice decore. Nice people.
Leisure Partner
2/10
Poor
05 Jun 2025
Colleen
They had a car show going on so parking lot was full. Property looks very run down with little upkeep. Room was dirty, hair in sink, lotion on wall and lotion pump, cracked tile, missing grout. Smoke alarm had bright blinking light all night. Pool water was green. Peeling flooring. Pooling water just sitting on floor. Hallways had terrible smell including weed smell inside and outside property.
Business Family_with_children
10/10
Exceptional
02 Jun 2025
Jennifer
Cheyenne at the front desk was great. She was extremely helpful. We had an issue with our room and she very promptly took care of the issue and moved us to another room.
Partner
10/10
Exceptional
02 Jun 2025
Lindsey
Very comfortable rooms and beds.
8/10
Excellent
01 Jun 2025
Brad
Old hotel but still pretty good accommodations.
Business_and_leisure Family
10/10
Exceptional
22 May 2025
Michele
Clean, friendly staff, convenient
Leisure Friends
8/10
Excellent
18 May 2025
Christopher
It was ok
Business Self
8/10
Excellent
12 May 2025
Shari
There were bags of garbage in the hall when I checked in. There had been some repair on the ceiling of my room so there was a 2x4 nailed to the ceiling with nails sticking out.

People at the front desk were very kind.
10/10
Exceptional
11 May 2025
Rogelio
I did not care for the chair in my room. Only chair to sit in was at the desk
Business_and_leisure Self
10/10
Exceptional
27 Apr 2025
Rachel

Perfect Stay

Our stay at Holiday Inn & Suites on Merle Hay Rd. in Des Moines, IA was wonderful. Employees are very accomodating. They had a restaurant connected to the hotel, which we did not go to but was nice to know we could have. Pool is open til midnight and they are very child friendly. Will definitely be coming back next time we travel to Des Moines.
Friends_and_family Family
4/10
Poor
26 Apr 2025
samantha
The fridge does not work in room 101 - kids from a baseball team were running through the hallways at 1 in the morning
Self
6/10
Pleasant
25 Apr 2025
Elizabeth

Good, almost great but not quite there

Hotel staff was amazing. Our room was nice. Lots of dings and scratches all around that made me nervous if theyd charge us for it even though it was there prior to us. They didn't have trash can liners that i thought was odd. Found a dog chew toy up agaisnt the bed frame on the floor but everything else was super clean! The bed and pillows were perfect.
Partner
10/10
Exceptional
25 Apr 2025
Htoo
Clean
Leisure Family
2/10
Poor
24 Apr 2025
Nubia

Bed bugs in the room.

Hotel room 220 had bed bugs. We have bites all over body. Management was made aware. They said they would return my stay payment but only gave me a discount for the inconvenience. Wich did not even cover for the precautions we had to take in order to not expose our home to bed bugs. Terrible experience, painful and uncomfortable.
Friends_and_family Family
10/10
Exceptional
23 Apr 2025
James
Great stop for one night on the road back home.
Attached restaurant (Bennigan’s) was very convenient, good food & good service
Partner
4/10
Poor
19 Apr 2025
Christopher
I arrived late at the property, and check in was easy. One pro for this property was the lobby was nice, and the staff that I encountered were very friendly and helpful. With that being said, the elevators were creepy, my room had a mustiness to it, the room was boiling hot when I arrived, there’s no vent in the bathroom so the steam is trapped and becomes condensation that then floods the floor and makes it slippery. Also, the bathrooms are just tiny in general. I am a 5’11 larger than average man. Not super fat, but not skinny by any means. To paint the picture, I’ve got a belly, but my legs could easily crush a watermelon. Anyway, when I was sitting on the toilet my left thigh touched the sink stand(not cabinet it’s a stand) and my right calf touched the tub while my feet were only spread a couple inches apart. I get that I’m a bit bigger than some people, but this is the US, and it’s the Midwest. This is a country full of plus sized people so the toilet should have more that 4 inches of space on either side of it.

Over all, I wouldn’t stay here again unless they added vents to the bathrooms, fixed their bathroom/toilet situation in general, and got less creepy elevators. The lobby is all fancy and inviting but the rest of the hotel screams “GET OUT”.
Leisure Self
8/10
Excellent
17 Apr 2025
Verified traveler
Convenient location with great dog walking neighborhoods close by. Super friendly front desk staff and quality bedding with generous sized rooms
Self
10/10
Exceptional
08 Apr 2025
Bienfaiteur
Nice Hotel
Business_and_leisure Family
6/10
Pleasant
08 Apr 2025
Michelle
Don’t count on the airport shuttle. I called before our flight into Des Moines, and was told they “couldn’t find” the driver. That they would call me back. They never called me. When our plane landed I called the hotel 3 times and no one picked up. It was 8:30 pm. We took a Lyft.
Leisure Partner
10/10
Exceptional
02 Apr 2025
Todd
Excellent
Business

Location & surroundings

Holiday Inn Hotel and Suites Des Moines Northwest
4800 Merle Hay Road, Des Moines, United States

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Holiday Inn Hotel and Suites Des Moines Northwest

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