Name: TownePlace Suites Des Moines Urbandale
Address: 8800 Northpark Dr, Johnston, 50131, US

8/10

Excellent

03 Aug 2026

Robert

No water pressure in the bathroom sink. Light bulbs burnt out and not replaced. Stove fan not working. Otherwise a comfortable spacious room. The breakfast is fantastic.

10/10

Exceptional

30 Jul 2026

Jason

Great breakfast close to Starbucks and Texas road house both walking distance. Kitchens were nice if you wanted to eat in . Used the laundry needs quarters. Used the exercise room.
Beds were great!
No complaints here
Staff was jnformative

8/10

Excellent

28 Jul 2026

Mary J.

Had to wait fifteen minutes for the staff to show up and check us in
Breakfast was only 7 to 9 AM but was adequate
Very reasonable price

8/10

Excellent

26 Jul 2026

Jamie

We spent a night here with 2 adults and 3 children-we had a suite which consisted of a small kitchenette and living room as well as 2 bedrooms. The space was fantastic and we loved the layout of the suite! The hotel was in a nice location and was a great stay. We did feel things could have been a little cleaner and we were bummed out to see the hot tub closed as well as finding weird bits of stuff floating in the pool. Outside of some minor touch ups with cleaning, we enjoyed this stay!!!

8/10

Excellent

26 Jul 2026

Megan

Our room had a full kitchen set up, which would be great for people staying for more than one night.

I was less enthused about the small bathroom vanity separated from the bath/toilet area. That's just my personal preference.

10/10

Exceptional

10 Jul 2026

Kathleen

Front desk was really helpful and so nice, room was clean, hallways and everything in hotel were clean! Beds were so nice to sleep in and the place was quiet.

Family_with_children

10/10

Exceptional

29 Jun 2026

Katie

This is a very nice hotel. Room had a kitchenette and was very good sized. The complimentary breakfast was very good with lots of variety. The staff was attentive and friendly. Pool was kept up! We look forward to staying again!

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

David

Very clean and comfortable.

Family

8/10

Excellent

22 Jun 2026

Davin

Spacious room with king bed. To much chlorine in the hot tub.

Partner

8/10

Excellent

22 Jun 2026

Suzanne

Property was just rehabbed and looked very nice. Staff was amazing

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Edward

K and N staffing the check out counter were very professional. The breakfast adequate. The breakfast area was clean. Will be staying there in the future.

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Robert

Room was clean and nice! Great service!

8/10

Excellent

12 Jun 2026

Melissa

I loved being able to book a 2 bedroom suite. The room seemed freshly remodeled. The overall look of the lobby, hallways and suite was impressive. Unfortunately, there was definitely a lack of attention to some details. In the freshly tiled bathroom, there was leftover grout all over the tiles. There were no hooks or a towel bar in the bathroom or sink area. The bed was very comfortable but the sheets were scratchy. The breakfast was decent. The front desk staff was amazing! For what we paid, I would recommend this hotel, even knowing that some things still need improving.

Family_with_children

10/10

Exceptional

11 Jun 2026

andrew

This was a great stay! we didn't know it was their reopening but i'm glad we chose this hotel, Everything was so clean! My family loved the space we had in the two room suite. The pool was really nice and there were a lot of options for breakfast. I'll definitely stay here again.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Larry

Very clean and refreeshing! Everything was wonderful!

Family_with_children

10/10

Exceptional

06 Jun 2026

Cynthia Hanson

The room size was excellent, but we did get an oversized room. That was well worth it, too.

Friends_and_family Family

2/10

Poor

05 Jun 2026

VIVEK

Door was broken for the washroom

Family_with_children

10/10

Exceptional

31 May 2026

Terri

I would give it a 5 star everything was great

Partner

10/10

Exceptional

26 May 2026

Mary

Was all good, room, breakfast.

6/10

Pleasant

26 May 2026

Arnold

Motel is being remodeled but work is subpar. Shower leaked all over floor due to poor installation. Dripping noise all night. Second stay in a month but will choose someplace else next time.

Partner

6/10

Pleasant

16 May 2026

Jana

The door to the bathroom was not aligned correctly and it was hard to close. The new carpet had a very strong smell to it. The smoking area was right at the front door so you had to walk through cigarette smoke and smell. Breakfast was just okay. They were doing construction during our visit. There were mattresses laying out by the dumpster. We won’t be staying there again.

2/10

Poor

11 May 2026

Meaghan

Cons:
So the door to our room was super hard to open. Most of the stuff in the kitchen was missing. There was no way to clean the dishes or use the dishwasher due to soap missing and went to the front desk and no one could find it. No blankets on the beds only sheets and blankets for the sleeper couch. The grab bar in the shower was unusable because the bolts were lose and coming out. The hotel is renovating which is great. The biggest issue was on Mother's Day they were painting no a huge big deal but there was nothing posted about it. We go in the elevator due to my husband being a disabled vet not able to use the stairs and a daughter with asthma. The toxic fumes in the elevator were so bad we were stuck in our room and my daughter had a severe asthma attack. Everyone got headaches but couldn't go anywhere due to the elevator not an option. So spent most of my Mother's Day in our room and the fume even got into our room. I asked what was being done and was told by front desk that they were going to reach out to management. Nothing and then when I asked for someone from management to call me nothing. This was the wirst Marriott stay to date and makes me rethink ever staying with them again which sucks because we have loved staying with them in the past

Friends_and_family Family

6/10

Pleasant

11 May 2026

Robert

The property is under renovation, which wasn't known when the booking was made. Check in took 25 minutes, at 1045 at night, with no lines. Waited 5 minutes and then called the property to get some to the front desk. The room we were assigned was marked \"out of service\" in the computer and the desk person didn't know how to change that which took trying to get a hold of someone and a long phone call when that finally happened. That is what it is. The room wasn't the cleanest, possibly due to the people renovating it using the fridge, etc and that not being cleaned before being \"put back in service\". Some stuff appeared possibly not yet finished. The room had a very overpowering smell of paint and/or glue which made it hard to sleep which is the purpose of getting the room in the first place. A little disappointing.

Partner

10/10

Exceptional

03 May 2026

Melinda

Clean room with comfortable bed. Sound proof made for a great night's sleep. Roomy and functional.

Partner

2/10

Poor

03 May 2026

terry

It was a ok stay not very roomy for a suite

Friends_and_family Family

6/10

Pleasant

20 Apr 2026

Tina

The lady working breakfast was friendly.
They ran out of muffins as well as juice so only offered milk to drink with breakfast. Disappointing when I can't drink milk. They eggs and bacon was good.

Friends_and_family Friends

8/10

Excellent

05 Apr 2026

Laurel Michelle

Property was being renovated or would have gotten five stars. Staff and management great!

Business

2/10

Poor

26 Mar 2026

Maria

Not advised of ongoing construction. Dust and workers everywhere. Pool and Hottub closed. Throwing furniture out of an upper window. I took a chance that at least my room would be quiet. It was not. I checked out shortly after arrival. I was only refunded my 2nd and 3rd night. They kept my first nights payment. UNBELIEVABLE. At a Marriott!!!

Self

6/10

Pleasant

21 Mar 2026

Carrie

Our check-in was quick and easy. I think the hotel is undergoing renovations. The beds were comfortable, but the bathroom needs some attention. The carpet was ripped up and I stepped on the carpet staple. The bathtub had a large rust spot. Overall the hotel is fine, just dated.

Friends_and_family Family

6/10

Pleasant

17 Mar 2026

Cherlyn

Remodeling going on which meant pool/hot tub out of service…although priced the same. Did give us a 10% off coupon to Texas Roadhouse, but would’ve preferred a reduced rate. Another reason not to book through Expedia (did not see anywhere where it said pool unavailable).
Breakfast not good. But room was spacious.

6/10

Pleasant

04 Mar 2026

Alayne

The hotel is definitely older. The rooms were super spacious and tge full kitchen was a big plus! The hot tub is broken and has been for awhile. I was sad to learn as Ibwas checking in. That as that is one of the main reasons I chose here and it should be posted but its not.

Family_with_children

6/10

Pleasant

22 Feb 2026

Mae

The hot tub was broken and room was falling apart a bit.

Partner

8/10

Excellent

01 Feb 2026

Tom

Tommy was clean and just what we needed.

Leisure Family

6/10

Pleasant

25 Jan 2026

Diane

Hot tub wasn’t working. Average at best.

Leisure Family

10/10

Exceptional

11 Jan 2026

Cathy

Very good hotel,they are in the process of up dating but it didn’t interfere with my stay. I’ll be back and am anxious to see the new hotel when all finished.

Leisure Family

8/10

Excellent

07 Jan 2026

Danielle

I only stayed 1 night. Friendly staff. Room could’ve used a little updating but it was clean. The breakfast was awesome! A lot to choose from and I met the man who prepares the breakfast each morning and he seemed so proud of it! He was a sweet and helpful man!

Friends_and_family Family

8/10

Excellent

27 Dec 2025

Nicole

2 bedroom suite is perfect for us!

Friends_and_family Family

10/10

Exceptional

09 Dec 2025

Margaret

The room was clean and comfortable. Enjoyed the pool a lot.

Leisure Family

10/10

Exceptional

08 Dec 2025

Amy

Yes

Leisure Family

10/10

Exceptional

07 Dec 2025

Cheryl

We had a good stay with clean room and warm room. Would stay there again. Very nice breakfast.

8/10

Excellent

28 Nov 2025

Nicole

Great location and spacious rooms.

Friends_and_family Family

10/10

Exceptional

25 Nov 2025

Robert

Great layout in room- kitchen area, frig, coffee maker.

Friends_and_family Family

10/10

Exceptional

21 Nov 2025

Jordan

The room is great.

Leisure Self

10/10

Exceptional

16 Nov 2025

Elsa

Check in was quick and easy. This hotel was completely sold out for the weekend. We stayed here with our dance competition team for three days and two nights. The team hung out in the lobby, ordered take out, and enjoyed some adult beverages. The staff was GREAT all the way around from check in to breakfast team, and housekeeping. The price of the hotel was also a plus with having a complete kitchen, we were able to also enjoy meals in the room to save some money. We will definitely stay here again when visiting the area.

Friends_and_family Family

6/10

Pleasant

16 Nov 2025

Janet

Staff courteous. Bathtub, rm 422, was dirty with rust spots
Guests, outside front door, were very loud, late into the night, 1:30 am and woke me up. I called desk. Got quieter for 3 minutes then continued, just as loud, for another 25 minutes!

Friends_and_family Family

6/10

Pleasant

14 Nov 2025

Amy

We had trouble with heat not working on the first very cold days of the season. We ended up moving rooms and found similar issues there. The hot tub was not working.

Friends_and_family Friends

10/10

Exceptional

14 Nov 2025

Ellen

Everything was perfect

Friends_and_family Friends

10/10

Exceptional

03 Nov 2025

RENEE

Clean, bright and fresh decor, room was great, well laid out, comfortable bed, internet TV options.

Self

10/10

Exceptional

02 Nov 2025

Zak

It was fine. It's nice to have a kitchen even though we don't really use it much

Friends_and_family Family

2/10

Poor

02 Nov 2025

Allen W

The night manager, Tomas, was very courteous, and as helpful as he could be within his means. The breakfast attendant brought a cup of freshly brewed coffee to our table when the urn had run out of coffee. So the human interactions were good.

Nothing else was acceptable.

We got a suite (Rm 133) with 2 bedrooms and a pull-out bed in the living room. The rooms were smelly. One of beds was saggy. You could feel every spring in the stained pull-out mattress. One of the bedrooms(with the better mattress) had a single functional bedside lamp. The overhead lights did not work and the other side of the bed did not have a lamp.They should not be advertising that suite as sufficient for 5 people.

The vinyl on the cabinets were coming unstuck. The bath tub drain stopper was tricky and require quite a bit of fiddling to get it to drain. No hooks or towel rails in the bathroom. Just one mirror over the sink, no full-length mirrors anywhere. The carpet was held together with duct tapes and the sheer curtains were ripped.

The breakfast was adequate. The saving grace was oatmeal with a good selection of toppings. But the furniture in the dining area and the lobby were in very bad condtion with cracking plether.

The hotel needs a thorough revamp. We have stayed at better motels for half the price. I guess we learnt that there are some establishments that do not live up to the Marriott name.

Leisure Family

10/10

Exceptional

01 Nov 2025

Dennis

Yes

8/10

Excellent

31 Oct 2025

Kelli

Clean room and common areas, helpful staff

Friends_and_family Family

10/10

Exceptional

28 Oct 2025

Luis

It was good.

4/10

Poor

26 Oct 2025

Lea Rodriguez

First night I was going to shower, there was hair on the walls of the bath tub & also along the trim of closet doors, as if dirty towels where used to wipe down areas. Also, I had to call front desk 2 times to complain of group of people drinking on the front patio area & talking loud approx 11:30pm -12:00am. I was told they had brought it up to their attention, but nothing the staff could do on their part and that I had to just deal with it.

Business Self

8/10

Excellent

19 Oct 2025

Melanie

N/A

Friends_and_family Family

6/10

Pleasant

12 Oct 2025

Richard

Mostly okay, although when the HVAC ran there was an odd odor.

Partner

6/10

Pleasant

12 Oct 2025

Bethany

Good location to Grimes Sportsplex that’s about it. Always smelled like weed outside & inside property, bathrooms really small/bad design, mattresses sink/need replaced, bathroom tiles dirty, noisy interstate traffic, would not stay at this property again.

Leisure Family

10/10

Exceptional

10 Oct 2025

Warren

Staff was friendly and helpful!

Leisure Partner

10/10

Exceptional

10 Oct 2025

Steve

nice

10/10

Exceptional

06 Oct 2025

Carole

Nice clean room. Had a small kitchenette with dishwasher and apt size fridge. The bed was very comfortable!

10/10

Exceptional

04 Oct 2025

Glenice

Room was very comfortable. Kirchen small but very functionable. Would recommend to others. Excellent location

Partner

10/10

Exceptional

02 Oct 2025

Jameson

Chris was great at check in. Attentive and nice and welcoming

Business Self

8/10

Excellent

25 Sep 2025

Roderick

Enjoyed the stay

Leisure

10/10

Exceptional

25 Sep 2025

Tarshia

I really liked the location.

Leisure Self

8/10

Excellent

21 Sep 2025

Andrea

Get away stay

Katie was amazing to me and my children.

Friends_and_family Family

8/10

Excellent

20 Sep 2025

ryan

Bed was not so comfy and sink next to bathroom was broken. Good breakfast and friendly staff tho - thanks

Friends_and_family Family

8/10

Excellent

09 Sep 2025

Cherene

Really great staff, very clean, great amenities, great price and a comfortable and quiet room.

Leisure Family

10/10

Exceptional

30 Aug 2025

Dennis

Good property. We always stay there. Kitchenette in every unit. They are planning a rehab of the property in October.

6/10

Pleasant

17 Aug 2025

Verified traveler

Disappointed

Front desk staff member was wonderful. She was very sweet and kind. Unfortunately that’s the only positive I have. We were on the 3rd floor and it seemed they have no AC in the hallway as it was very humid. Room AC didn’t seem to regulate very well and it was freezing but we thankfully had sweatshirts to help. Some of our pillows and bedding had blood stains. Staff gave us new bedding to put on ourselves. No comforters, just sheet and thin blanket that didn’t do much for warmth or comfort. When taking a shower, the tub had a slow drain so within a couple minutes you were standing in water up to your calves. Bathtub also had stains on it. Dishes in cupboard had food still crusted on them. Went down to enjoy the pool and hot tub but the hot tub was broken. The water was murky and it was at best luke warm with no jets. 2 hours before checkout and with the do not knock sign on the handle, housekeeping knocked and opened the door anyway while we were getting ready. All in all it was a pretty disappointing stay.

Friends_and_family Family

4/10

Poor

12 Aug 2025

James

The hotel is in poor condition overall and has not been maintained. The room was clean. The rest of thd hotel has been permitted to decline from neglect.

Business

10/10

Exceptional

10 Aug 2025

Missy

Good service in a pinch. We needed room last because the hotel we had a booked was not safe or clean and it was the weekend of the Megan moroney concert. They got us right in and were so super friendly! Would definitely stay here again!

Leisure Family

6/10

Pleasant

03 Aug 2025

Amanda

The Sanders experience.

The hotel needs some updates. It was a little bit dated. The staff was friendly and helpful.

Friends_and_family Family

8/10

Excellent

14 Jul 2025

Randy

Convenient location.

Leisure Family

4/10

Poor

09 Jul 2025

Marti

Upon check in we were told our room was no longer available because the hotel over sold our room type. Front desk staff did not seem interested in helping fix the situation.

Leisure Partner

10/10

Exceptional

06 Jul 2025

Jennifer

Greqt breakfast!

We really enjoyed the bacon on the breakfast buffet! Good breakfast offerings!

Friends_and_family Family

8/10

Excellent

19 Jun 2025

Todd

Overall safe and clean. Hot tub worked. Small gym fiy my needs.

Leisure

8/10

Excellent

09 Jun 2025

Beth

All was good!

10/10

Exceptional

19 May 2025

Trent

Clean, quick and easy.

10/10

Exceptional

16 May 2025

Jennifer

We like the facilities, all were clean and easily accessible.

8/10

Excellent

07 May 2025

Laura

comfy bed

8/10

Excellent

06 May 2025

Verified traveler

Overall it is a nice facility just needs a little updating. Such as 6 chairs in the breakfast dining area need recovered or maybe a less expensive solution would be a removable cover for the back that can be laundered :) Most important to me is cleanliness which I give 5 stars. Thank you!

Friends_and_family Family

10/10

Exceptional

06 May 2025

Allen

Great

Great

Friends_and_family Family

10/10

Exceptional

10 Apr 2025

Nathaniel

Very friendly staff

Leisure Partner

10/10

Exceptional

05 Apr 2025

Kamryn

Nice staff

Leisure Partner

10/10

Exceptional

03 Apr 2025

Erika

Easy place to stay!

This was a good place to stay! We had no issues. The pool was chilly, but no big whoop. The breakfast was your standard hotel free breakfast, but was good and we appreciated it very much. The check-in was easy enough. They have games you can check-out which was cool.

Friends_and_family Family

10/10

Exceptional

30 Mar 2025

Sunita

Super clean room and friendly staff. Will definitely book again.

Family

8/10

Excellent

22 Mar 2025

DOUGLAS

Rooms are kind of dated. Needs some freshing up. The double doored closet was not cool as it allows kids a sneak peek into the bathroom. The pool area is small and only 5 chairs to sit in. They need more chairs. Hot tub worked great, but looked dirty.

Area is nice with a great restaurant next door. Outside grilling is available at this property. Great idea. The morning breakfast is hot and hit the spot. Different daily.

Leisure Partner

10/10

Exceptional

22 Mar 2025

Heather

The staff was awesome very helpful very friendly the property was very clean and the hot tub was so relaxing i loved it!!!!

Leisure Partner

6/10

Pleasant

17 Mar 2025

Jody

Hallways smelled foul. Not a smart TV, unable to stream. Dirty shower/tub. Breakfast ok.

Leisure Partner

4/10

Poor

08 Mar 2025

Erica

Breakfast area was good. Room was not great. There was a large, brown, nasty stain on the pull out couch mattress. Bathroom was not great. Tub was discolored and faucet pulled out of the wall. Shower curtain was too short.

Leisure Family

6/10

Pleasant

08 Mar 2025

Nicholas

Aging a bit, bathroom and pool facility could both use attention but ok in general

Leisure Family

10/10

Exceptional

07 Mar 2025

Erasto

Clean and respectful

Leisure Family_with_children

10/10

Exceptional

02 Mar 2025

Verified traveler

No towels were the pool area, and there were a bunch of kids in the hot tub. Other than that, the check in was good and the room was nice

Self

10/10

Exceptional

26 Feb 2025

Brenda

NA

Leisure Self

6/10

Pleasant

19 Feb 2025

Joshua

Very small parking lot made more noticeable by the fact that two cars were broken down in the lot. It hadn’t snowed for a couple days and yet the snow wasn’t properly cleared around those vehicles. The toilet paper roll was on the ground when I arrived because the holder was broken by a prior guest and the easy repair wasn’t yet complete. Shower wasn’t very clean. Not the fault of the hotel staff, but if your room is in the back of the property, you’re only about 40 yards from the interstate so it’s very noisy.

Business Self

6/10

Pleasant

26 Dec 2024

Li-Wen

We had to move to different room for three time. First one the heat wasn’t functioning properly but made very loud noise. The second room, the restroom toilet wasn’t working and caused the flooding in the restroom. The third one, the kitchen sink wasn’t working properly. The staff was nice to help us find another room after another room…..

Leisure Family

10/10

Exceptional

16 Dec 2024

Verified traveler

The hotel was nice. The bed was comfy staff friendly and location was perfect. Hotel was quiet not a ton of noise which was nice.

Self

4/10

Poor

08 Dec 2024

drew

clean but poorly maintained and lacking a real tv

pretty clean just not well maintained. Faucet sprayed water everywhere when taking a shower,vent in bathroom didn't work but made tapping noise the entire stay and I'm 40 years old and have never seen a worse tv set up. Tv was a little 32\" that I couldn't see from bed it sat to the side of the foot of the bed and I'm a TV watcher I ended up having to watch on my phone. it's worth the money for the area but I will spend a few extra dollars to stay next door to them or elsewhere next time

Self

8/10

Excellent

03 Dec 2024

Thomas

We liked our stay & room. The room was small but had everything one might need. We felt the lobby & entrance was confusing. We weren’t sure we were in a hotel at first. I thought we were in a residencial apartment building. The entrance could be more welcoming. Definitely smoky smell by elevators. Friendly staff

Leisure Partner

10/10

Exceptional

20 Nov 2024

Ronnie

Nice clean easy check in nice staff free breakfast