Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

West Des Moines Marriott

Des Moines - IA · United States

1250 Jordan Creek ParkwayView location

9.0/10Excellent1,000 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.0/109.0
Condition9.0/109.0
Location9.4/109.4
Neighborhood9.2/109.2
Value7.6/107.6
Amenities9.0/109.0
See all ratings
Check availability Pay with crypto or card
  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About West Des Moines Marriott

Enjoy amenities like an indoor pool and fitness center. This West Des Moines hotel also offers complimentary Wi-Fi, concierge services, and gift shops. Dine at Two Rivers Grille, specializing in American cuisine, or enjoy room service (limited hours). Unwind at the bar/lounge. Full breakfasts are available daily (fee applies).

Business travelers appreciate the 24-hour business center, express check-in, and check-out. The hotel offers 9128 square feet of event space, including conference and meeting rooms. A complimentary airport shuttle is available upon request. The 219 guest rooms feature flat-screen TVs with cable, wired, and wireless internet access (surcharge applies).

Partially open bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Amenities also include phones, safes, and desks. Nearby attractions include Jordan Creek Town Center (1. 2 mi), UnityPoint Health - Methodist West Hospital (1. 4 mi), and Mercy Medical Center West Lakes (1. 6 mi).

The preferred airport is Des Moines International Airport (DSM), 13 miles away.

Read more about this hotelShow less

Located in West Des Moines, West Des Moines Marriott is in the suburbs, a 2-minute drive from Jordan Creek Town Center and 6 minutes from Living History Farms. This hotel is 6 mi (9.7 km) from Val Air Ballroom and 8.6 mi (13.8 km) from Drake University.

Stay in one of 219 guestrooms featuring flat-screen televisions. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Partially open bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in West Des Moines? This hotel has 9128 square feet (848 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 5:00 AM
Check-out until 12:00 PM

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
  • Optional fees
    • Fee for full breakfast: approximately USD 9 to 13 per person
    • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
    • Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
    • Pet fee: USD 75 per pet, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Jordan Creek Town Center 1.9 km / 1.2 mi
Des Moines Golf & Country Club 2 km / 1.2 mi
Mercy Medical Center West Lakes 2.5 km / 1.6 mi
Bridgewood Plaza 2.6 km / 1.6 mi
Cinemark Century Jordan Creek 20 3 km / 1.9 mi
Topgolf 3.3 km / 2.1 mi
Hawthorne Plaza 3.5 km / 2.2 mi
Wildwood Park 4 km / 2.5 mi
Whisper Point Park 4.1 km / 2.5 mi
Lions Park 4.5 km / 2.8 mi
Huston Cemetery 4.7 km / 2.9 mi
West Glen Town Center 4.9 km / 3 mi
Deerfield Point 5.4 km / 3.3 mi
Trailside Dog Park 5.4 km / 3.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 219
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Airport Shuttle
  • Room service
Show 30 more facilities & services
  • Laundry service
  • Babysitting service
  • Multilingual staff
  • Bellboy serviceExtra charge
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Concierge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Bar
  • Restaurant
  • Poolside snack barExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • Hairdressing salonExtra charge
  • Breakfast
  • Hot breakfast
  • Snacks
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-1
    DOUBLE AccessiblePhoto unavailable5 photos

    West Des Moines Marriott

    DOUBLE Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Wheelchair-accessible
    • Minibar
    • Kitchen
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom
    • Safe
    • Cable TV
    • Bathrobes
    • Desk
    • Toiletries
    • Extra beds on demand
    • Wake-up service
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-2

    Photos are not available for this room type.

    West Des Moines Marriott

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG-3
    DOUBLE KING SIZE BEDPhoto unavailable11 photos

    West Des Moines Marriott

    DOUBLE KING SIZE BED

    Room photos

    11 photos

    Room overview

    Smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Room amenities

    • Bathroom
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Minibar
    • Kitchen
    • Desk
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Safe
    • Bathrobes
    • Cable TV
    • Toiletries
    • Extra beds on demand
    • Wake-up service

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Two Queen BedsQUADRUPLE • Accessible-Two Queen Beds • 1 BedroomQUA.H6-2Q
    QUADRUPLE Accessible-Two Queen BedsPhoto unavailable4 photos

    West Des Moines Marriott

    QUADRUPLE Accessible-Two Queen Beds

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2Q

    Room amenities

    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Kitchen
    • Minibar
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Extra beds on demand
    • Toiletries
    • Desk
    • Bathrobes
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    West Des Moines Marriott

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB KING BEDDOUBLE • CLUB KING BEDDBL.CB-KG

    Photos are not available for this room type.

    West Des Moines Marriott

    DOUBLE CLUB KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    West Des Moines Marriott

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-1

    Photos are not available for this room type.

    West Des Moines Marriott

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 40 m²QUA.2Q
    QUADRUPLE TWO QUEEN BEDSPhoto unavailable7 photos

    West Des Moines Marriott

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Room amenities

    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchen
    • Minibar
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Safe
    • Cable TV
    • Bathrobes
    • Desk
    • Wake-up service
    • Extra beds on demand
    • Toiletries

    Facilities with extra charge

    • Internet access
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about West Des Moines Marriott

9.0
Excellent
1,000 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.0 /10
Location
9.4 /10
Neighborhood
9.2 /10
Value
7.6 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
02 Aug 2026
Erin
guy who checked us in was great!
10/10
Exceptional
28 Jul 2026
Eric
Traveling with family, great stop!
10/10
Exceptional
19 Jul 2026
Kimberly
Great staff!!!! Shout Out to Zach and all the Gals at the Jordan Parkway Marriott. They're all so great at their jobs. So friendly, welcoming and there to make sure each and every single stay is a great stay. Well done! ❤️ We can't wait to come back again.
Friends_and_family Family
8/10
Excellent
13 Jul 2026
Kari
Parking was free and easy. The check in and out process was easy. The pillows were awful but everything else was fine.
Partner
10/10
Exceptional
02 Jul 2026
Diana
Staff and services were all excellent. No breakfast included but there are lots of restaurants nearby if you don’t want anything at the on site restaurant/breakfast buffet. The facilities are up to date and clean. There is plenty to parking as well.
Family_with_children
10/10
Exceptional
21 Jun 2026
Tyler
One of the best hotels I’ve stayed at. Room was nice and clean and the front desk staff was very friendly
Friends_and_family Family
10/10
Exceptional
16 Jun 2026
Jacquelyn
Conveniently located just off I80 and conveniently located close to the mall where you will find a variety of restaurants and shops. This property is very popular so it would behoove travelers to make plans to stay here well in advance.
Family
10/10
Exceptional
14 Jun 2026
Timothy
No breakfast for $200+ room?
Friends_and_family Family
10/10
Exceptional
27 May 2026
Sarah
Wonderful staff and very clean hotel
Partner
8/10
Excellent
21 May 2026
Cha
Our room smelled moldy. There was visible damage near the window frame due to water intrusion. Otherwise, it was clean and the staff was wonderful.
Friends_and_family Family
6/10
Pleasant
03 May 2026
Brad
Elevator was broken and they couldn’t figure out to let people use the service elevator as well. Nothing but lines to wait for the one working elevator.
8/10
Excellent
27 Mar 2026
Diane
M Club appetizers time ended a bit too early. Snacks were not replenished until following morning. Charge for Wifi in room.
Self
4/10
Poor
14 Mar 2026
Eans
They told me breakfast was going to be included with my room. I got there and they told me no I need it to be a gold member and my fridge in my room was not working so a very kind lady brought me a new one to the room.
Family_with_children
10/10
Exceptional
26 Feb 2026
Katelyn
Rooms were clean, staff was kind and helpful, location was great!
Friends_and_family Family
10/10
Exceptional
16 Feb 2026
Benjamin
Amazing
6/10
Pleasant
06 Jan 2026
Shannon
Didnt eat there
4/10
Poor
01 Dec 2025
Teresa
I would give a great review about the hotel general, but the fact I was scammed by the front desk clerk makes me give these small stars. Which I will dispute my credit card bill. We were 20 minutes early. I asked if we were able to check in early otherwise we could come back and he made me think that sure you can check in early. Let me move things around so you can not once did he ask or tell me that this was a charge he even told me to put my credit card in as proof as a identification and I was charged just to check in 20 minutes early without my consent!
Leisure Family
2/10
Poor
28 Nov 2025
Bobbi
Staff was rude. Room was filthy. Sleep in your car it'll be better
Leisure Family
10/10
Exceptional
22 Nov 2025
Samir
This hotel it’s very clean with very friendly staff, I would highly recommend!
10/10
Exceptional
15 Nov 2025
Clarinda
Great service food and people. Very friendly and helpful staff.
Business Family
10/10
Exceptional
10 Nov 2025
Miranda
High standards at the Marriott. I love this place.
Friends_and_family Family
8/10
Excellent
14 Oct 2025
Misty
We didn’t know there was a breakfast available. Room was fairly clean. Shower had a few spots that were questionable. Vents in bathroom needed cleaned.
Friends_and_family Family
8/10
Excellent
14 Oct 2025
Lisa
Would stay again
Leisure Partner
10/10
Exceptional
28 Sep 2025
Wade
They had a maintenance issue and didn’t have a double bed room like I had reserved. They took care of it quickly by giving us 2 rooms for the price of 1.
You learn most about a business when things aren’t going as planned and they passed with flying colors. The night manager was amazing!
Leisure Family
10/10
Exceptional
12 Sep 2025
Ann
Rooms were spacious and comfortable. Very clean.
Leisure Partner
10/10
Exceptional
24 Aug 2025
Justin
Very excellent service
10/10
Exceptional
15 Aug 2025
Ellen
Very nice staff, clean rooms, comfy beds
Leisure Friends
10/10
Exceptional
11 Aug 2025
Walter

They represent Des Moines well

Jim & April took a terrible 1st day experience at a terrible experience at a different hotel and turned the trip into quite an enjoyable stay. The entire place and the staff were fantastic.
Business
6/10
Pleasant
10 Aug 2025
Kelsey
Room had a urine smell to it and the bathroom had remnants of something brown on the wall behind the sink. The bed was pretty firm too.
Leisure Friends
10/10
Exceptional
10 Aug 2025
Ella
Had a great stay at this place!!
Leisure Friends
8/10
Excellent
07 Aug 2025
Christopher
Very open lobby with active fireplace and bar. Plenty of seating. Excellent check in staff!!!
Business
10/10
Exceptional
25 Jul 2025
Roberta
Excellent hotel within seconds of highway entrance (I80). Super clean, quiet, updated rooms with very comfortable bed and bedding, modern furniture and decor, huge TV, nice bathroom and walk-in shower with great lighting. NO yucky carpet, it’s all hard flooring in pristine condition! The grounds are clean with a large grassy area alongside the building to walk my little dog. Self parking is plentiful and convenient right outside the front door. Pleasant, friendly staff make this hotel a great pick! I’ve stayed here previously when passing through Iowa and would stay again! Highly recommend West DesMoines Marriott!
Leisure Pet
10/10
Exceptional
25 Jul 2025
Candy
We’ll stay here again for sure! Breakfast was expensive, so we chose to not buy it. But it looked good.
The property has been renovated and it’s very nice and so clean! Literally the bed was so perfect! We immediately relaxed and slept amazingly!
Leisure Family_with_children
6/10
Pleasant
14 Jun 2025
MATTHEW
They are very short on staff. The staff there is overwhelmed.
4/10
Poor
08 Jun 2025
Britney
They are always double charging. This is my third time having them double charge a room and getting our money back is a nightmare.
Business
10/10
Exceptional
24 May 2025
Shannon
Always love staying at this hotel. And this time we got upgraded to a suit. Such a great suprise
10/10
Exceptional
20 May 2025
Verified traveler
Clean. Comfortable. Will stay again. :)
Self
10/10
Exceptional
10 Jan 2025
Jennifer
The gal at the front desk was awesome. Accommodating, friendly, smiles a lot.
Business
8/10
Excellent
24 Nov 2024
Shannon
Fine
4/10
Poor
24 Nov 2024
Shannon
Had horrible service at the bar. It was my birthday and they were absolutely terrible. Wouldnt get us drinks seeemed pissed we didnt want to order food. And wouldnt cash us out. They disappeared multiple time for 10 to 15 mind and i had to get the front desk and then we had to add to the room because they wouldnt cash us out.
Leisure Partner
8/10
Excellent
10 Nov 2024
Mary Jo
I thought that charging $10 for breakfast was very tacky, to be honest Just include it and you will win in The PR category. Really not a good look for Marriott which really should have more class than that. It was a “do it yourself” breakfast not made to order. Do better!!
Friends_and_family Family
10/10
Exceptional
27 Oct 2024
Tony
Very clean
10/10
Exceptional
04 Oct 2024
Jose
👍
10/10
Exceptional
14 Sep 2024
THOMAS
Awesome stay!
Leisure Pet
10/10
Exceptional
25 Aug 2024
Shannon
Love this hotel we have been here twolice in 8 days
Leisure Partner
10/10
Exceptional
17 Aug 2024
Shannon
Great hotel but sad that one of the elevators was broken. Took longer to get to room
Leisure Partner
10/10
Exceptional
15 Aug 2024
Kelly
Amazing staff during check in.
Leisure Pet
10/10
Exceptional
11 Aug 2024
Ross
Service awesome
6/10
Pleasant
14 Jul 2024
Christopher
No breakfast unless you want to sit down and order and that didn’t open until 630..
Leisure Family
10/10
Exceptional
23 Jun 2024
Shelbie
Very convenient. Bathroom would have been cleaner but overall a nice room. Very quiet. Will stay again
Leisure Family_with_children
10/10
Exceptional
18 Jun 2024
Dusten
Clean hotel and friendly staff. Easy parking.
Leisure Family
10/10
Exceptional
17 Jun 2024
Ben
Great
8/10
Excellent
17 Jun 2024
Edward
Pet freindly
Leisure Pet
6/10
Pleasant
26 May 2024
Mykia
I didn't like that there wasn't any complimentary breakfast
10/10
Exceptional
26 May 2024
SUSAN
Ill know more tomorrow after breakfast
10/10
Exceptional
25 May 2024
Tim
Great hotel
Leisure Partner
10/10
Exceptional
27 Apr 2024
Paula
Comfortable, clean, quiet with nice common areas and easy access to interstates.
Leisure Family_with_children
10/10
Exceptional
03 Mar 2024
Jon

Overnight

Nice hotel.
Partner
10/10
Exceptional
02 Mar 2024
Adrian
It’s was great
6/10
Pleasant
25 Feb 2024
Denise
One of my favorite places to stay when I go to Des Moines, but the elevator area and the windows are very dirty
6/10
Pleasant
25 Feb 2024
Verified traveler

Review

Was disappointed with broken ice machine and the worlds smallest fridge- something leaking in the hallway outside of rooms
Friends_and_family Family
10/10
Exceptional
30 Dec 2023
Amanda

Modern, clean and dog friendly

What a lovely hotel! The beds were very comfortable and the staff was really helpful and friendly.
Friends_and_family Family
6/10
Pleasant
08 Oct 2023
Kiah
The lobby was beautiful, the smell was too citrus based, the entrance to the pool and the fitness center had dirty rags though, the fitness center was hot and humid too. The front desk agent was nice when we checked in, but when we checked out, that front desk agent was abrupt and rude and was sitting and eating. She didn't seem to want to help. The agents should tell us where the amenities are when we check in but didn't. The room was ok, not enough toilet paper though, the towels were right by where the toilet is. The pillows were uncomfortable and there were crumbs on the couch. Breakfast was good. There was trash outside left, a general manager or housekeeper needs to do a walk around every morning but obviously didn't. The elevator was dirty and destroyed looking on the walls. Overall, ok stay. Not great. Ok.
Leisure Partner
10/10
Exceptional
25 Sep 2023
Richard
Beautiful property. We had a key card issue. But they rectified it right away. I love that after a loooong day of travel we could order dinner in our room. And pre order breakfast delivered so we can be on our way. The rooms are phenomenal!
Leisure Partner
10/10
Exceptional
31 Aug 2023
Ashley

Family hotel

Great pool for the kids and clean spacious room!
Friends_and_family Family
10/10
Exceptional
19 Aug 2023
Shannon
Best hotel we have stayed in in des moines
Leisure Family
10/10
Exceptional
14 Aug 2023
Louise
A great selection for breakfast even had Starbucks coffee. My only suggestion would be that they have more then one washcloth per occupant for overnight. Two would be best. We will be back and totally recommend.
Leisure Partner
6/10
Pleasant
18 May 2023
Carl
Staff good, clean place. Not allowed to use discounts as we have before because we used Expedia to reserve room.
Leisure Family
10/10
Exceptional
18 Mar 2023
Marcin
10/10! Very nice hotel!
10/10
Exceptional
28 Feb 2023
Stephen
Nice easy spot. Good parking nice lobby and nice staff
Business Self
10/10
Exceptional
20 Feb 2023
Stephanie
We will definitely be back. The place was very clean, staff was absolutely amazing from the front desk to the housekeeping and bar staff. The rooms were very nice and comfortable beds. My kids especially loved the shower.
Leisure Family
8/10
Excellent
01 Jan 2023
ADELA
Nothing to complain about except snack prices could be little cheaper
Leisure Family
8/10
Excellent
24 Dec 2022
Sullivan

Great Location

Great location. Just off the interstate and close to many dining options. Staff was very helpful and friendly.
Partner
10/10
Exceptional
01 Nov 2022
Jill
We love this hotel. The staff are the best and friendliest ever! They are super professional and always make us feel welcome. The rooms are clean. TV is large and has many options including streaming premium channels. Rooms are modern and beautiful. Never a problem here! We will be back in March and May if not sooner.
Leisure Partner
6/10
Pleasant
31 Oct 2022
Wayne
The stay was ok. Nothing special.
Leisure Partner
8/10
Excellent
30 Oct 2022
Lisette
I liked our room. I thought the hallways and elevators needed cleaned and they didn’t have airport shuttle service like the website said.
Leisure Family
10/10
Exceptional
30 Sep 2022
Daniel
Only thing I didn’t like was in the morning, trying to get a coffee was a joke….a little under staffed
Leisure Self
8/10
Excellent
26 Sep 2022
Vince
Was not a fan of paying for in room wi-fi.
Very 2010s
Leisure Partner
10/10
Exceptional
02 Sep 2022
Laura

Fabulous hotel

Super friendly staff, clean room, and a great restaurant on site.
Self
10/10
Exceptional
15 Aug 2022
Mindi
ALL WAS GREAT!
10/10
Exceptional
05 Jul 2022
Randy
Beautiful, modern property with spacious, clean rooms. Asked for a roll away cot and had one in our room as soon as we arrived. Front desk help was very welcoming and extremely kind and accommodating. Good drinks at bar and shuttle service was appreciated.
Leisure Family
10/10
Exceptional
14 Jun 2022
Mitchell
Very nice and clean.
Leisure Family
10/10
Exceptional
14 Jun 2022
jamie
Beautiful room. Very modern design. Friendly staff. Great hotel.
Leisure Family
10/10
Exceptional
14 Jun 2022
Sherwood
To tier hotel property, a bit expensive for our retirement budget, enjoyable stay.
Leisure Partner
10/10
Exceptional
07 May 2022
Kayla
Great staff. Comfortable room. Plenty of parking. If I was really digging for a downfall it would’ve been the breakfast, but the dinner at the restaurant was delicious and not outrageously priced for the options.
Business Self
10/10
Exceptional
02 May 2022
Russell J
Very nice
Leisure Partner
4/10
Poor
01 May 2022
Wendy

Don’t stay unless you can sleep through a circus.

The hotel room was great. What was not great and what I wish they would disclose before a hotel is booked. Is that the hotel was full of literally screaming children because every Friday and Saturday night apparently this particular hotel hosts all the children’s leagues for sports and the parents do not regulate their children it is up to the staff. We had children banging on our doors most of the night the staff kept yelling at them. It is not up to the staff to discipline their children it is up to their parents. What I would prefer in the future is for hotels who allow this kind of thing to happen that they put a note that this weekend is a sports weekend and they will be several undisciplined children in our hotel stay somewhere else.
Self
2/10
Poor
01 May 2022
James
The toilet did not work
Business_and_leisure Partner
10/10
Exceptional
23 Apr 2022
Ronald
The hotel was very nice and the staff were all very helpful. We will certainly stay there again when we go to DesMoines again.
Leisure Partner
8/10
Excellent
29 Mar 2022
Mark

Would Stay Again

Nice hotel, prices were decent when I was in town. Building is older but a complete renovation was done at some point and for the most part it seems like a newer property.
Self
10/10
Exceptional
20 Feb 2022
Anne
Extremely clean and very welcoming staff.
Leisure Family
8/10
Excellent
06 Dec 2021
Traci
The staff was very friendly and accommodating. I like that the late check out is 1pm. It gave us the time we needed to continue our plans for the day.
Leisure Partner
10/10
Exceptional
03 Dec 2021
Kimberly
Staff was helpful and kind during my stay. Room was comfortable and quiet.
Leisure Self
8/10
Excellent
30 Nov 2021
Verified traveler

Not bad.

The service was great and the hotel was really nice. There was a crackers still on the floor and a dirty wash rag on the shower rod still though…
Self
10/10
Exceptional
27 Nov 2021
Enrique
Clean
Leisure Family_with_children
10/10
Exceptional
27 Oct 2021
Harvey

Mr

Very good .
Friends_and_family Family
8/10
Excellent
25 Oct 2021
Sheldon
No microwave
Leisure Friends
10/10
Exceptional
24 Oct 2021
Sheryl
Check-in gal was very friendly and inviting.
Partner
6/10
Pleasant
17 Oct 2021
CHASE

Better hotels in the area

It's an old hotel with a quick cheap remodel. Small windows in the room, dirty around the corners of the windows. Hard floors in room were mostly clean. Clear bag for the sanitized remote clearly had been reused and reused so that didn't make the sanitization very believable. They were stingy with the towels only putting two in a king room. We had a room near the elevator and it was very loud throughout the night. Probably top 3 worst hotel pillows I've ever slept on. They feel okay at first and then you wake up feeling like you're sleeping on a board. Elevator certainly showed age of hotel. be aware the king bed is very small. It's much smaller than our king at home. It seemed longer but much narrower. Possibly a cali king. The automatic door at the entrance was also out of service. Overall this hotel did not meet expectations and I've stayed at other lesser priced in the area that outperform this Marriott.
Partner
10/10
Exceptional
17 Oct 2021
Todd
Excellent staff!
Leisure Family_with_children

Location & surroundings

West Des Moines Marriott
1250 Jordan Creek Parkway, Desmoines, United States

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

West Des Moines Marriott

143 hotel photos