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Mainstay Suites WAUKEE WEST DES MOINES
Des Moines - IA · United States
2885 Grand Prairie Pkwy Building BView location
9.0/10Excellent177 Reviews
Cleanliness9.2/10 9.2
Service9.2/10 9.2
Comfort9.6/10 9.6
Condition9.2/10 9.2
Amenities9.0/10 9.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Mainstay Suites WAUKEE WEST DES MOINES
If you're looking for a long-term stay just outside Des Moines, our pet-friendly MainStay Suites® Waukee-West Des Moines hotel offers the perks of hotel living in an apartment-style setting. Amenities in each room include a kitchen, desk with ergonomic chair, sitting area, and other inviting accommodations.
Start your day with a free hot breakfast that includes juices, freshly-brewed coffee, and healthy options. During your extended stay, you'll enjoy access to free WiFi, an outdoor pool, exercise room, convenience store, a guest laundry facility, and more.
Find us on the Grand Prairie Parkway, with easy access to I-80 and just 10 minutes from Des Moines International Airport. Our convenient location puts you close to the Des Moines Golf and Country Club, Sugar Creek Golf Course, and downtown Des Moines.
Enjoy the outdoors in places like Racoon River Park, Walnut Woods State Park. etc
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With a stay at MainStay Suites Waukee - West Des Moines in Waukee, you'll be within a 10-minute drive of Jordan Creek Town Center and Westown Meadows Park. This hotel is 12.4 mi (20 km) from Drake University and 14 mi (22.5 km) from Casey's Center.
Make yourself at home in one of the 32 guestrooms, featuring kitchenettes. Complimentary wireless internet access keeps you connected, and 42-inch flat-screen televisions are provided for your entertainment. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and laundry facilities. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
Anytime
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 23
Pet max weight (per pet) in lb is 50
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Important information
-
You need to know
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- The property is professionally cleaned.
-
Special Instructions
The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
- This property is professionally cleaned
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
-
Minimal age
21
-
Optional fees
- Pet fee: USD 25 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Grant Park
1.5 km / 1 mi
Westown Meadows Park
1.6 km / 1 mi
Maple Grove Park
2.6 km / 1.6 mi
Centennial Park
3.2 km / 2 mi
Trailside Dog Park
3.5 km / 2.2 mi
Hawthorne Plaza
3.6 km / 2.2 mi
Ridge Pointe Park
4 km / 2.5 mi
Whisper Point Park
4.1 km / 2.6 mi
Waukee Public Library
4.2 km / 2.6 mi
Lions Park
4.5 km / 2.8 mi
Windfield Park
4.7 km / 2.9 mi
Wildwood Park
4.7 km / 2.9 mi
Jordan Creek Town Center
4.7 km / 2.9 mi
Huston Cemetery
4.8 km / 3 mi
Des Moines Golf & Country Club
5 km / 3.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 30
- hotel
- Check-in hour
- Check-out hour
- Lift accessExtra charge
- GymExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
RO
Room Only
Accommodation only. Meals are usually not included.
AI
All Inclusive
Meals and selected drinks/services may be included.
SC
Self Catering
This meal plan may be available depending on the selected room/rate.
CE
Dinner Included
This meal plan may be available depending on the selected room/rate.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainstay Suites WAUKEE WEST DES MOINES
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 26 m²SUI.2Q-NM
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainstay Suites WAUKEE WEST DES MOINES
SUITE TWO QUEEN BEDS NON SMOKING
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q-NM
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainstay Suites WAUKEE WEST DES MOINES
SUITE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 28 m²SUI.KG-NM
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainstay Suites WAUKEE WEST DES MOINES
SUITE KING BED NON SMOKING
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-NM
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Mainstay Suites WAUKEE WEST DES MOINES
50
reviews shown
Lyna
Whether it's everything was great a great place to stay!
Debra
Great selection on the breakfast bar. Staff was very friendly and helpful.
Joseph N
Very clean and spacious! Excellent breakfast.
Timothy
Very nice hotel in a convenient location for a developing suburb. Could have been a bit cleaner. TV out of order upon arrival but quickly addressed although the TV was rehung a little crooked after reset. Shower was a bit weak, normal for all newer properties, but
bathroom sink and vanity were very tall. Odd, I'm average height, 5'9\" and I had to stand on toes to reach everything. For wife, 4'11\", almost unusable. Breakfast was hot and fresh, decent selection, but same both days. Out of state car parked next to mine during the night was found to have 2 people sleeping in it. When reported to staff, no action taken. A decent hotel and I would consider staying again to see if anomalies have been addressed.
bathroom sink and vanity were very tall. Odd, I'm average height, 5'9\" and I had to stand on toes to reach everything. For wife, 4'11\", almost unusable. Breakfast was hot and fresh, decent selection, but same both days. Out of state car parked next to mine during the night was found to have 2 people sleeping in it. When reported to staff, no action taken. A decent hotel and I would consider staying again to see if anomalies have been addressed.
Rebecca
The hotel was nice, the room was clean. The pool was NOT heated and was freezing. We had family from in town come to the hotel to visit while we were there, the staff was very huffy about us being in the lobby/ breakfast area. They do not have a meeting/ conference room we could use.
Breakfast was ok.
Breakfast was ok.
Eric
All great nothing bad to say
Nathan
Very quiet and clean
Andrea
Clean. New. Spacious. Nice staff.
Dana
Check in was a breeze, and the staff were more than understanding with a family emergency we had going on. Abbie, at the front desk, went above and beyond to help us and make us feel comfortable.
The rooms have been remodeled and are clean. The beds were soft and i was comfortable, but some in my party prefered the harder couch. We brought my mom's service dog and she enjoyed the ample green areas in front and behind the hotel. We felt safe walking her up and down the sidewalk that extended for miles. The overall security of the hotel made us feel safe.
The breakfast was good with hot and cold options. We did not have time to enjoy the pool or gym, but could see others taking advantage of those amenities.
The final bonus was the free washer and dryers. We were able to have fresh laundry in our suitcases which was a plus!
I will definitely go back!
The rooms have been remodeled and are clean. The beds were soft and i was comfortable, but some in my party prefered the harder couch. We brought my mom's service dog and she enjoyed the ample green areas in front and behind the hotel. We felt safe walking her up and down the sidewalk that extended for miles. The overall security of the hotel made us feel safe.
The breakfast was good with hot and cold options. We did not have time to enjoy the pool or gym, but could see others taking advantage of those amenities.
The final bonus was the free washer and dryers. We were able to have fresh laundry in our suitcases which was a plus!
I will definitely go back!
Christin
The hotel staff were very friendly and our room was clean. Des Moines was very busy that weekend with a lot of travel sports/events, and the hotel accommodated groups well.
Grace
yes
Allison
The breakfast was not necessarily fresh but did the job, Would benefit from a 6-10 am breakfast. Shower was stained. Parking was open and safe. Easy location.
Kimberly
Was nice
Jason
Clean rooms
Kham
Clean room
Cathy
we didn’t utilize the breakfast area
Amy
The room was bigger than expected. Very clean. Worked well for our family of 5, three kids being 12 and under. Full size fridge was really nice.
Jim
Spotless
Greg
Staff was friendly having two hotels in one is a little weird. I guess the rooms with a kitchen are the Main Stay side. Parking was easy hotel was in good condition.
nona
nice
Linda
Spotless room. Very courteous staff. The only complaint I have, is there should be a larger mirror somewhere in the room
Carla
The hotel was very clean and quiet. Rooms are very spacious. We were there for only one night but the amenities also looked great (pool, fitness center, breakfast area). We were able to grab a few bites for breakfast before our departure. Great value.
Andrea L
Yes
Brandon
Spotless, nice staff and great veiws
Alison
Staff was very friendly and helpful.Facilty was very well maintained.Very clean rooms.Lots of parking for guests.Good location.Quite,safe area.Highly recommend.
Jana
We didn’t receive any room service during our stay. We didn’t receive clean towels and our beds weren’t made while we were there.
Neil
Friendly staff. Clean. Good value.
Betty
I was quite pleased with every aspect
Sarah
This is the place to stay when in town for a concert. We always come back and are always greeted with top notch service. I cannot say enough good things! LaSalle and the general manager ( sorry I don’t see the name on the name tag). You both deserve a bonus for the wonderful welcoming service you provide! We will be back for the next concert! Until then ROCK ON!
Jeffrey
Nice stay
Staff was friendly and helpful- room was large and very modern and clean. Breakfast was very good also.
Marc
Clean
Malinda
The woman working the front desk on 8/26 was absolutely wonderful! She was very nice and so friendly. She was very helpful with things to do in the area and gave recommendations on places to eat. Breakfast was great and the hotel was clean
Kaylee
Lots of options for food
David
We have stayed here before because this hotel is right across the street from the concert venue we frequent. As always, the staff was AMAZING and accommodating. It was chaotic busy in Des Moines with the state fair travelers but it was calm and relaxing inside the hotel! We will definitely keep this hotel as our go to place any time we stay in Des Moines.
Jarred
Great location, very clean, friendly staff.
Great hotel and suites just outside of Des Moines proper. Hotel was very clean, easy to get into. Staff was friendly and helpful. The hotel is directly next to a new Hyvee gas station that has a great coffee shop attached to it. Highly recommend.
Verified traveler
An amazing stay
A wonderful offering high level quality services. The hotel staff was so friendly and customer-oriented folks.
Sharleen
Friendly
Clean, simple, friendly staff
Gretchen
Very nice . Comfortable, clean and quiet!
Ben
Perfect property for a stop on a roadtrip. We aren’t looking for anything upscale, but this is always takes care of us very well. Clean, big rooms, new finishes and sheets. All that we could ask for on our way west.
Nancy
Nocw breakfast
Connie
Nice location, clean, very comfy beds and pillows, great staff, great breakfast. I’ll be back!
Cheryl
Hidden gem
Very nice extended stay option in the West Des Moines area. Staff was fabulous. Breakfast was very good. Did not access the pool,. The gym was adequate. The room has a comfortable bed and couch, pull out table, great storage, dishwasher, stove top, microwave, and full refrigerator. I would definitely recommend staying there, and will book a return visit in the near future.
Rhonda
Tub would not drain
DEBORAH
The rooms were great - you had everything you needed and more. Breakfast was wonderful !
Verified traveler
Bathroom wasn’t as clean as I would have expected and offered minimal toiletries. Breakfast was better than expected.
Dave
Very clean, with great check in experience!
Tom
Had a great stay.
Verified traveler
Unimpressive followup on a significant problem
We had a 2 night stay. A colony of ants descended upon our room Saturday morning, attracted by a ziplog bag near the window containing a tube of toothpaste. They quickly spread to the bed and other locations in the room.
We reported this immediately and the clerk at the front desk took pictures, apologizing profusely.
The hotel was able to get another room for us, with just one bed, for our second night, We were visiting family in town so the kids were able to bunk with their cousins. We were happy to be able to continue with our plans. Since our new room was currently occupied we packed everything up and stashed it in the car for the day, inspecting everything and shaking it out in the parking lot.
Imagine my surprise when we returned later in the day and it was explained to me that the manager, who never spoke to me, had inspected the room only to find no ants, and instructed the young man at the front desk to ask me if it was at all possible that we had somehow brought them along with us? Hundreds of ants. That we had presumably somehow packed up again and removed from the room?
Um, ok. I said that was not possible at all, and was then reassured that the manager would be \"following up\" with me on Monday to discuss the issue. I had planned to suggest calling their pest control service.
It's Wednesday now and I've had no contact from the hotel.
I did however get prompted to leave a review about my experience, so here it is.
We reported this immediately and the clerk at the front desk took pictures, apologizing profusely.
The hotel was able to get another room for us, with just one bed, for our second night, We were visiting family in town so the kids were able to bunk with their cousins. We were happy to be able to continue with our plans. Since our new room was currently occupied we packed everything up and stashed it in the car for the day, inspecting everything and shaking it out in the parking lot.
Imagine my surprise when we returned later in the day and it was explained to me that the manager, who never spoke to me, had inspected the room only to find no ants, and instructed the young man at the front desk to ask me if it was at all possible that we had somehow brought them along with us? Hundreds of ants. That we had presumably somehow packed up again and removed from the room?
Um, ok. I said that was not possible at all, and was then reassured that the manager would be \"following up\" with me on Monday to discuss the issue. I had planned to suggest calling their pest control service.
It's Wednesday now and I've had no contact from the hotel.
I did however get prompted to leave a review about my experience, so here it is.
John
Good and bad but the good outweighs.
Everything was good minus a few things. We had a kitchen but no actuap pans. Just frying pans. We only had 1 spoon. Luckily that didn't matter. The handle had to be held down to flush. Unfortunately my son clogged the toilet because of that. They did have a plunger at the front desk. For what we needed it worked. The breakfast was good. I would recommend staying there.
Verified traveler
They kinda stay you'd want to have everytime.
Great location near my event. Hotel is well maintained and serviced. Thanks to Chris at the front desk.
Location & surroundings
Mainstay Suites WAUKEE WEST DES MOINES
2885 Grand Prairie Pkwy Building B, Waukee, United States
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Mainstay Suites WAUKEE WEST DES MOINES
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