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Courtyard Des Moines West/Jordan Creek

Des Moines - IA · United States

410 S 68Th StreetView location

8.8/10Excellent986 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort9.0/109.0
Condition9.0/109.0
Location9.4/109.4
Neighborhood9.6/109.6
Quality10.0/1010.0
Value8.0/108.0
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Courtyard Des Moines West/Jordan Creek

Located in West Des Moines's business district, the Courtyard Des Moines West/Jordan Creek is steps from Jordan Creek Town Center and a short drive from West Glen Town Center. This hotel offers 102 guestrooms with refrigerators, LCD TVs, and premium bedding.

Enjoy complimentary wired and wireless internet access, cable programming, and private bathrooms with complimentary toiletries. Take advantage of the indoor pool, 24-hour fitness center, and on-site restaurant and coffee shop/cafe. Cooked-to-order breakfasts are available for a fee.

Additional amenities include a 24-hour business center, express check-out, dry cleaning/laundry services, and free self-parking. Des Moines International Airport (DSM) is approximately 13 miles away.

Read more about this hotelShow less

When you stay at Courtyard Des Moines West/Jordan Creek in West Des Moines, you'll be in the business district, within a 15-minute drive of Jordan Creek Town Center and Drake University.

This hotel is 11.7 mi (18.9 km) from Casey's Center and 0.8 mi (1.2 km) from Cinemark Century Jordan Creek 20. Make yourself at home in one of the 102 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding.

Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 20 per night

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can access their rooms with a mobile device.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 5.50 to 16.00 per person
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Jordan Creek Town Center 0.1 km / 0.1 mi
Cinemark Century Jordan Creek 20 0.9 km / 0.6 mi
Bridgewood Plaza 1.4 km / 0.9 mi
Topgolf 1.5 km / 0.9 mi
West Glen Town Center 1.5 km / 1 mi
Huston Cemetery 2.6 km / 1.6 mi
MercyOne Mills Civic Express Care 3 km / 1.9 mi
Whisper Point Park 3.2 km / 2 mi
The MidAmerican Energy Company RecPlex 3.3 km / 2.1 mi
Valley Stadium 3.6 km / 2.2 mi
Mercy Medical Center West Lakes 4.7 km / 2.9 mi
West Grand Golf 4.9 km / 3 mi
Jordan House 5.8 km / 3.6 mi
Des Moines Golf & Country Club 5.8 km / 3.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 102
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Hotel safe
  • Lift access
  • Terrace
Show 10 more facilities & services
  • Newspapers
  • Clothes dryer
  • Conference room
  • Meeting room
  • Indoor freshwater pool: 1
  • Breakfast
  • SnacksExtra charge
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Courtyard Des Moines West/Jordan Creek

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Courtyard Des Moines West/Jordan Creek

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Courtyard Des Moines West/Jordan Creek

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Courtyard Des Moines West/Jordan Creek

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Courtyard Des Moines West/Jordan Creek

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 34 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable7 photos

    Courtyard Des Moines West/Jordan Creek

    DOUBLE TWO QUEEN BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Courtyard Des Moines West/Jordan Creek

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Courtyard Des Moines West/Jordan Creek

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Courtyard Des Moines West/Jordan Creek

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Courtyard Des Moines West/Jordan Creek

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Courtyard Des Moines West/Jordan Creek

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Courtyard Des Moines West/Jordan Creek

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 39 m²ROO.ST
    Room STANDARDPhoto unavailable9 photos

    Courtyard Des Moines West/Jordan Creek

    Room STANDARD

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    39 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 51 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable4 photos

    Courtyard Des Moines West/Jordan Creek

    SUITE KING BED ONE BEDROOM

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    51 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Cable TV
    • Desk
    • Toiletries
    • Extra beds on demand
    • Wi-fi
    • Individually adjustable heating
    • Centrally regulated air conditioning
    • Direct dial telephone
    • Hairdryer
    • Ironing set
    • TV
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Internet access
    • Bathroom
    • Shower
    • Bathtub or Shower allocation on arrival

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 30 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable10 photos

    Courtyard Des Moines West/Jordan Creek

    DOUBLE KING SIZE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Courtyard Des Moines West/Jordan Creek

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Courtyard Des Moines West/Jordan Creek

8.8
Excellent
986 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
9.0 /10
Location
9.4 /10
Neighborhood
9.6 /10
Quality
10.0 /10
Value
8.0 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
04 Aug 2026
Cassandra
Just the nicest staff I have encountered at a hotel. We were attending the AAU Jr Olympics and stayed at the Courtyard. Despite not having a rental car, there were plenty of activities, shops and restaurants within walking distance. Staff was so helpful and friendly. Room was clean and comfortable. Would stay again.
10/10
Exceptional
02 Aug 2026
Anette
Nice hotel
10/10
Exceptional
29 Jul 2026
Jacquelyne
Room was clean
8/10
Excellent
20 Jul 2026
Mary Catherine
We thought the advertisement about the breakfast was a bit misleading. We would have chosen a place where the breakfast was part of the price.
Partner
10/10
Exceptional
20 Jul 2026
Carrie
Everything was clean and the staff was very helpful.
Family_with_children
2/10
Poor
19 Jul 2026
James
They over sold the hotel and it was a fiasco getting refunded. They tried calling other hotels they said but no luck. Who knows if they really did. Expedia refunded me and said they had a confirmed room at a neighboring hotel that apparently didnt have any availability according to the hotel person who said they called all the near by hotels
Partner
4/10
Poor
19 Jul 2026
Katelyn
The room was smaller than advertised in pictures. The room had an ant infestation. The bathroom door handle was broken. Hotel staff said they'd fix it and they did not. The staff was friendly and helpful. The pool was enjoyable.
Family_with_children
6/10
Pleasant
05 Jul 2026
Jean
We loved the lobby area and bar service. However, the lighting in the room was very inadequate . You could barely see in the restroom.
Partner
10/10
Exceptional
30 Jun 2026
John
Good location, helpful staff. Did have a problem with the laundry room door not working with my keycard.
10/10
Exceptional
24 Jun 2026
Daniela
Hotel is in a great location, close to restaurants and shops. It was also clean and well maintained
Partner
10/10
Exceptional
21 Jun 2026
Brittney
Clean room, great staff and comfy beds. Breakfast was ok.
Family_with_children
10/10
Exceptional
21 Jun 2026
Nancy
The pillows need to be firmer
Partner
10/10
Exceptional
18 Jun 2026
Kelly
Wednesday desk agent was very nice. From London…Kammie was delightful too. Location was great…so close to so many restaurants.
Self
8/10
Excellent
14 Jun 2026
Richard
Room was not quite what we booked. We booked a walk-in shower but got a tub shower. Also room seemed smaller than what we have had in the past.
Partner
10/10
Exceptional
12 Jun 2026
Megan
The hotel was very welcoming, clean and accommodating. They have a little restaurant with yummy food. The lobby was large enough to accommodate my 10+ person family to hang out in the evening while several other families did the same. Our room was great. The location is near everything in West Des Moines yet it was secluded from traffic. My only complaint would be that the water pressure was a bit low but that is not necessarily the hotels fault.
I would definitely stay here again.
Partner
10/10
Exceptional
02 Jun 2026
Wendy
This is my new favorite place to stay while in Des Moines. Very friendly staff the moment you walk in. It was clean and had everything I needed. On check out again the staff were amazing. Very friendly. I forgot my necklace and didn't realize it till later. The staff went above and beyond to help find it. It had slipped behind the night stand so I did not see it when I left. I called and they went and looked and tossed the bed trying to find it. I was in tears but they called me back and they had found it. They were so nice and so helpful. I will be staying again and again when I am in Des Moines all the time.
Self
10/10
Exceptional
29 May 2026
Deb
The staff greeted us and made us feel very welcome there. Very helpful and friendly.
Family
10/10
Exceptional
27 May 2026
Deb
Staff was excellent! From the moment we stepped inside the building until we left they were there and greeted us and helped us with finding things in the area.
Family
6/10
Pleasant
25 May 2026
Mark
This property is very conveniently located. But the hotel and grounds are showing its age, for example there a rust ring around the bottom of the sink, the shower had low pressure and the property needs landscaping redone ( no grass/ tree roots showing).
Partner
10/10
Exceptional
22 May 2026
Debra
Great location, very helpful staff.
Family
8/10
Excellent
17 May 2026
Mary Ann
Rooms clean. No free breakfast. Pull out couch in the king bedroom is only a twin. Not big enough for 2 kids.
Partner
10/10
Exceptional
17 May 2026
Damien
Staff was very helpful and easy to deal with.
Business
10/10
Exceptional
10 May 2026
Ashlea
Bathrooms were nice. Fan was great!
Friends
10/10
Exceptional
10 May 2026
Rhyne
Extremely clean, fully functional venue close to everything. The staff was exceptional. Unfortunately, the Starbucks coffee was very UN-Starbucks like and we ended up throwing away $15 worth of coffee. That has never happened to us as regular Starbucks customers.
Friends_and_family Family
8/10
Excellent
27 Apr 2026
Terry
Beds are amazing
Partner
10/10
Exceptional
03 Apr 2026
les
No breakfast included which was disappointing,but we ordered off menu which was good
Partner
6/10
Pleasant
31 Mar 2026
dale rist
Location was great.
Partner
8/10
Excellent
28 Mar 2026
Don
.
10/10
Exceptional
14 Mar 2026
Heather
!
Family_with_children
8/10
Excellent
05 Mar 2026
Kahlil
Really nice hotel.
Leisure Family
4/10
Poor
05 Mar 2026
Craig
Room needs TLC
I reported plumbing & AC issues to front desk
8/10
Excellent
15 Feb 2026
Katherine
The hotel was nice. The staff was very friendly, including at the reception desk and at the Bistro. Phillip the person at the reception desk at night saved the day. Our keyless lock was dead and he manually unlocked the door.
6/10
Pleasant
01 Feb 2026
Terri
Total of 3 rooms in 3 nights. The first one the heat kicked on and sounded like a train was coming through. Moved rooms. The second one the refrigerator was malfunctioning and clicked and clicked for hours. Finally got in a room my last night and actually wasn’t bad except the shampoo holder was broken from the wall and just sitting on the side of the tub. Gabby at the front desk did her absolute best to accommodate all the issues. She was friendly, courteous and extremely helpful as much as she could be. The hotel itself was clean and appeared well kept. I personally just didn’t get the rest I came to get. Back to the hustle and bustle of life without the results from this minor weekend getaway I hoped for.
8/10
Excellent
04 Jan 2026
Meghan
Everything was amazing. Staff was nice and service was simple. They did forget soap in the bathroom but was simple to ask the front desk for some. Will be staying here again!!!! Thank you.😊
Leisure Friends
10/10
Exceptional
02 Jan 2026
Ryan
Room was spotless and spacious, beds extremely comfortable, very quiet and a great location. The lady at check-in was outstanding and made it a great experience
Friends_and_family Family
6/10
Pleasant
30 Dec 2025
Stacie
The staggwas really nice however, the bed was extremely uncomfortable. I would have gotten better sleep if I had slept on the floor.
10/10
Exceptional
28 Dec 2025
Denise
We had a great stay here!
8/10
Excellent
07 Dec 2025
Erika
It was a fine stay for what we needed
8/10
Excellent
19 Nov 2025
Joel
Staff courteous
Business Partner
6/10
Pleasant
01 Nov 2025
David
Good clean room, but too noisy. I could perfectly hear conversations in the next room over.
Business
8/10
Excellent
27 Oct 2025
Molly
The staff was very friendly. Room was good, except for sink was a little rusty around drain. Otherwise, all was good.
Leisure Family
4/10
Poor
14 Oct 2025
Holly
The ac wouldnt turn off, the elevators smelled like burnt rubber, the refrigerator would only stay cold for 2 hours, and there were stains on the bed sheets and ceiling
Leisure Friends
8/10
Excellent
11 Oct 2025
Eric
The staff was very friendly and helpful. The overall building was nicely maintained, but the room had some maintenance deficiencies.
Business_and_leisure Self
8/10
Excellent
06 Oct 2025
Jared
The staff was so nice and very helpful. The bed was comfortable.
6/10
Pleasant
06 Oct 2025
Rebecca
The employees were very nice. The pool water was a little questionable. Probably would not stay here again
Friends_and_family Family
10/10
Exceptional
05 Sep 2025
DEL
Sept 2025 - Rooms are updated and super clean Courtyard in West Des Moines that does not allow pets.
Leisure Family
10/10
Exceptional
02 Sep 2025
Douglas
This place is clean, quiet, modern, and comfortable with the added bonus of being affordable. Whenever my wife and I visit the Des Moines area, we stay here. Lots of great restaurants nearby, theaters, shopping, and other entertainment.
Leisure Partner
6/10
Pleasant
16 Aug 2025
Verified traveler

Ok on initial look

Hotel Rooms looked good when you first arrived, however after looking around, we found issues with mold, carpet coming undone, paint chipping and water damage.
Friends_and_family Family
4/10
Poor
09 Aug 2025
Rhonda
Our couch and ottoman with pillows were each stained. We didn’t feel comfortable sitting on any of it.
8/10
Excellent
18 Jul 2025
Donald M.
Kids were slamming doors late. Shower didn’t drain well. Otherwise nice!
10/10
Exceptional
18 Jul 2025
Alberto
Great hotel!!!
8/10
Excellent
04 Jul 2025
Necia

Clean but needs building maintenance

Room was clean for the most part. Bedding had stains. Shower was rusted and some furniture shows wear and tear. Large hole in the wall outside our room in the hallway, it was the size of a fist but likely from a door knob. Staff was friendly. Breakfast was good. Could hear the person above us walking back and forth late into the night and middle of the night and early morning.
Friends_and_family Family
10/10
Exceptional
17 Jun 2025
Lori
Everything was close by! Shopping, restaurants, coffee shops, and a mall. The area was very beautiful and clean. I’d definitely stay there again.
Leisure Family
8/10
Excellent
15 Jun 2025
YING V
Very clean, good customer service
Leisure Family
2/10
Poor
24 May 2025
Joseph
We ended up with a habicap room and we are not handicapped. The tv did not work! And there was mold in the roll in shower and towels where only given for one person. The front desk said they couldn't do anything for us., even though we called a head twice! Worst Marriott we have stayed at.
Leisure Partner
4/10
Poor
23 May 2025
Doug
Front of house staff was not friendly at all. She definitely did not want to be there.
Business
10/10
Exceptional
15 May 2025
Terry
wonderful place to be after long travel days
Leisure Partner
10/10
Exceptional
11 May 2025
Marian
Great customer service at checkin.
8/10
Excellent
03 May 2025
Shan
The room size was great!
Leisure Family
10/10
Exceptional
26 Apr 2025
Larry
Beautiful property!! Nice area with lots of shoppers and doning options!! Very courteous staff!!
Leisure Partner
6/10
Pleasant
06 Apr 2025
Cory
Average hotel in a decent area close to plenty of food and shopping options. Housekeeping could do a better job of cleaning the rooms though.
Leisure Friends
10/10
Exceptional
01 Apr 2025
Brad
Jen at front desk real nice
Business Self
8/10
Excellent
25 Mar 2025
Sally
Nice comfortable room and great staff! Building could use some cosmetic updates especially outside. I would stay there again.
10/10
Exceptional
15 Mar 2025
Bella
Friendly staff, and very nice area.
Leisure Family
8/10
Excellent
14 Mar 2025
Lisa
It was old...bathrooms NEED updated!!! So des parking lot and \"grounds\"
8/10
Excellent
09 Mar 2025
Linda
The property was close to family, shopping and restaurants. Easy drive to airport at 5 am .
As it was the night of the time change I called the front desk and asked for a 4 am wake up call in the event my phone didn't change times properly. We did not receive the requested wake up call.
10/10
Exceptional
09 Feb 2025
Ruby

Pleasant stay

It was an excellent stay. Cleanliness, easy to find things, had plenty of supplies in room and very pleasant and friendly staff.
Friends_and_family Family
10/10
Exceptional
09 Feb 2025
Bill
My wife was very impressed. Happy wife happy life
Leisure Family
10/10
Exceptional
04 Feb 2025
John
Great
2/10
Poor
30 Jan 2025
BreAnne
Staff was uncommadating and rude. Housekeeping knocked on door 5 times in one hour.
Business Partner
10/10
Exceptional
18 Jan 2025
Gabriela
Very friendly upon arrival!
Leisure Family
10/10
Exceptional
04 Jan 2025
Cami
Very well kept!
Leisure Partner
10/10
Exceptional
04 Jan 2025
Tami

Above and beyond

The stay was comfortable and as expected, and the service was excellent. Upon check out my car would not start and they were very helpful - even reissued my room key and welcomed me to wait in my room until assistance arrived to help me with my car.
10/10
Exceptional
20 Dec 2024
Sara
Great place to stay
10/10
Exceptional
01 Dec 2024
Corey
Very friendly staff, quick check in and very clean and comfortable room. If visiting the area again, would gladly stay again.
Leisure Family
8/10
Excellent
20 Oct 2024
Todd
My daughter, son-in-law and I stayed 2 nights. It was comfortable and a great area! The bathroom door did squeak like a haunted house door but other than that everything was great. The bistro has good food, but it is a little pricey. Over all it is a great place to stay!
Leisure Family
10/10
Exceptional
20 Oct 2024
Olivia
Tom was awesome when we checked in! Very knowledgeable and friendly! Definitely set a high standard! The two men working at the bar were so sweet and super friendly! Ashley made check out easy and very pleasant!
Leisure Family
6/10
Pleasant
25 Sep 2024
Steven
Upon arrival the guy at the desk was very nice, and helpful. He knew there was a sports team so put us away from them. My biggest problem was that there is obviously a huge mold problem in the bathroom that they have tried to paint over. It is pretty bad, glad I am not someone that is sensitive to mold. It was one night, so we just stayed.
Friends_and_family Friends
6/10
Pleasant
22 Sep 2024
Mary
.
Business_and_leisure Family
10/10
Exceptional
02 Sep 2024
Christina
Great
Leisure
10/10
Exceptional
10 Aug 2024
John
The staff was very helpful and recommended a perfect place for me to take my daughter to eat. The room was comfortable. And they didn't mind me parking my motorcycle under the awning. Generally all Marriott's have good customer service but the staff went out of their way to make sure we were accommodated and welcome.
Leisure
10/10
Exceptional
04 Aug 2024
Shannon
Great place, close to everything
Leisure Partner
10/10
Exceptional
01 Aug 2024
Diane
Front desk gentleman was excellent! With customer service subpar these days everywhere you go, it was refreshing to have a kind, pleasant person.
10/10
Exceptional
30 Jul 2024
Heidi
We had a very nice day. The room was clean. There were a few things that were not up-to-date in the bathroom such as there was no towel bar to hang stuff, etc. However, it was still clean. There was a little mold on the ceiling above the toilet as well.
Friends_and_family Family
10/10
Exceptional
29 Jul 2024
David
nice hotel
10/10
Exceptional
28 Jul 2024
Michelle
Beautiful property, very pleasant front desk staff, clean, close to shopping.
Business_and_leisure Self
10/10
Exceptional
28 Jul 2024
Chad

Friendly staff

The stay was great. The room was very clean. The staff were top notch. Property could stand some refurb. Example, paint pealing off building, landscape was more weeds than anything, room was great except tube as the overflow drain was completely rusted causing tube base to be discolored. None of which affected our stay.
Partner
6/10
Pleasant
06 Jul 2024
Timothy
We have stayed at this hotel a lot over the years but it’s time for an update! Interior and grounds need attention. Bed linens were such that one just got twisted in all the loose sheets, making for a miserable night. Old towels.
Friends_and_family Family
6/10
Pleasant
25 Jun 2024
indybarb2002
Everything was great except the hotel was packed with young baseball players and was VERY LOUD. I had planned on swimming and enjoying the pool but that was NOT possible. The pool was cloudy and disgusting, and probably way tooooooo many people in the pool. The kids were running rampant in the halls, shouting, slamming doors, and being obnoxious kids. Their adult supervisers were not much better. Since I had planned on a nice quiet weekend of reflection since I was in Des Moines for a memorial service, I was very disappointed that I didn't get that or much sleep. I feel like I should have been offered a discounted rate at least. I probably would not stay here again, although my room was beyond comfortable : )
Leisure Self
6/10
Pleasant
17 Jun 2024
Brenda
The lock on my door was wiggly. I had to work to make sure it would stay shut.

The room was fine, clean, comfortable.

I missed having to go to the lobby to get cream for my coffee in the morning. There wasn't even any in the lobby to take for the next morning.

But the lady at the front desk was very nice when I checked in and out!
Business Self
6/10
Pleasant
13 May 2024
Angela
Front desk worker could not find reservation and took two hours of calling the third party twice to finally find reservation. I will never stay here again.
Partner
8/10
Excellent
28 Apr 2024
Mark
The Staff is fantastic and the property is in a good location. The hotel for the most part is in good condition our room was fine yet the bathroom was another story it showed signs of wear and past repairs. The sink would barely drain and was plugged up with a gross black crud that had been accumulating for a long time. Bathroom sink drains need to be cleaned periodically as hair, make-up and soap will collect on the drain opening and closing control becoming a disgusting unsanitary mess. We paid a good amount for lodging at this hotel and expected better maintenance of their rooms. There was severe weather in the area and spent time in safe area and didn’t notice the sink until late that evening. I informed the staff when checking out so the next guest wouldn’t experience what we did.
Leisure Partner
10/10
Exceptional
24 Apr 2024
james
needs a menu in the room
Leisure
10/10
Exceptional
08 Apr 2024
Donna

Outstanding in every way!

From the moment we stepped into the hotel we knew we had chosen the best hotel for us. The night staff were so friendly and amazing. The entrance was beautiful! The rooms did not disappoint. So clean and beautiful. The bed had me sleeping throughout the night. Would definitely recommend!!
Friends_and_family Friends
10/10
Exceptional
07 Apr 2024
Jennifer
It was fine
8/10
Excellent
07 Apr 2024
Verified traveler
Loved the stay but I booked a king with a sofa bed and my room didn’t have a sofa bed so that was a bummer. We made it work istead of asking for a different room.
Friends_and_family Friends
6/10
Pleasant
25 Mar 2024
Mathew
Room was nice. Disappointed that the property couldn’t have provided complimentary coffee in the am. Had a bar/kitchen that closed at 10 am. Closed off community area to non volleyball groups. Room coffee is inferior! Hate to have too leave property on a weekend morning for coffee.
Friends_and_family Family
8/10
Excellent
11 Mar 2024
michael
This was a newish and nice hotel in a very good neighborhood.

Dear Management-- your rooms are nice enough, but someone needs to take a look at the repair and caulking work in room 226 bathroom. It looks amateurish; almost as if I told my 7 year old to caulk around the toilet and the tub. Also, the shower has been squirting water on the ceiling for a while now, and unless someone fixes that shower head leak, your bathroom ceiling is going to be ruined. It really detracts from an otherwise nice facility.
Leisure Partner
10/10
Exceptional
04 Dec 2023
Kimberly
Nice and clean, friendly staff
10/10
Exceptional
03 Dec 2023
Amanda
We had a great stay!
Leisure Friends

Location & surroundings

Courtyard Des Moines West/Jordan Creek
410 S 68Th Street, West Des Moines, United States

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Courtyard Des Moines West/Jordan Creek

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