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Springhill Suites Des Moines West
Des Moines - IA · United States
1236 Jordan Creek PkwyView location
8.6/10Excellent1,000 Reviews
Cleanliness8.6/10 8.6
Service9.2/10 9.2
Comfort8.8/10 8.8
Condition8.4/10 8.4
Amenities8.4/10 8.4
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Springhill Suites Des Moines West
'Enjoy a relaxing stay at the SpringHill Suites Des Moines West, conveniently located near Jordan Creek Town Center. This hotel offers a range of amenities, including an indoor pool, hot tub, sauna, and a complimentary buffet breakfast served weekdays from 6:30 AM to 9:00 AM.
Stay productive in the 24-hour business center or mingle with other guests at the complimentary evening receptions held on select days. The hotel also offers over 1, 000 square feet of event space, ideal for conferences and meetings.
Each of the 97 guestrooms features a kitchenette with a refrigerator and microwave, a comfortable sofa bed, and a 32-inch flat-screen TV with cable programming. Free self-parking and complimentary Wi-Fi are available. The closest airport is Des Moines International Airport (DSM). '
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Located in West Des Moines, SpringHill Suites Des Moines West is in the suburbs, a 2-minute drive from Jordan Creek Town Center and 7 minutes from Living History Farms. This hotel is 8 mi (12.9 km) from Des Moines Art Center and 8.2 mi (13.2 km) from Salisbury House.
Make yourself at home in one of the 97 guestrooms, featuring kitchenettes with refrigerators and microwaves. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. 32-inch flat-screen televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected.
Conveniences include phones, as well as desks and separate sitting areas. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in West Des Moines?
This hotel has 1163 square feet (108 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
3:00 AM
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 23
Pet max weight (per pet) in lb is 50
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
-
You need to know
- Pool access available from 6 AM to 11 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and a deadbolt lock
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
21
-
Optional fees
- Fee for in-room wireless internet: USD 5 per day (rates may vary)
- Pet fee: USD 150 per pet, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Bosnian
English
Spanish
Nearby attractions
Jordan Creek Town Center
1.8 km / 1.1 mi
Des Moines Golf & Country Club
2.3 km / 1.4 mi
Bridgewood Plaza
2.5 km / 1.5 mi
Mercy Medical Center West Lakes
2.6 km / 1.6 mi
Cinemark Century Jordan Creek 20
2.9 km / 1.8 mi
Topgolf
3.2 km / 2 mi
Hawthorne Plaza
3.8 km / 2.4 mi
Whisper Point Park
3.9 km / 2.4 mi
Wildwood Park
4.3 km / 2.7 mi
Huston Cemetery
4.6 km / 2.8 mi
West Glen Town Center
4.8 km / 3 mi
Lions Park
4.8 km / 3 mi
Deerfield Point
5.5 km / 3.4 mi
Trailside Dog Park
5.6 km / 3.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 97
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Car hireExtra charge
- Valet parking
- Room service
- Laundry service
Show 31 more facilities & services
- Babysitting service
- Fireplace
- Hotel safe
- Currency exchange facilitiesExtra charge
- Lift access
- Newspaper stand
- Shop
- GardenExtra charge
- Newspapers
- Luggage room
- Clothes dryer
- BarExtra charge
- Restaurant
- Poolside snack barExtra charge
- Banquet hall
- Conference room
- Meeting room
- Business centreExtra charge
- Indoor freshwater pool
- Outdoor freshwater pool
- Sun loungers
- TV lounge
- Game room
- Sauna
- Hairdressing salonExtra charge
- Breakfast
- Breakfast buffet
- Continental breakfast
- Non-smoking establishment
- Minimum check-in age: 21
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE AccessibleSUITE • Accessible • 1 Bedroom • 32 m²SUI.H6-1
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Des Moines West
SUITE Accessible
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-1
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Des Moines West
SUITE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDS ONE BEDROOMSUITE • TWO QUEEN BEDS ONE BEDROOMSUI.2Q-B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Des Moines West
SUITE TWO QUEEN BEDS ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q-B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • Accessible • 1 Bedroom • 39 m²SUI.H6-4
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 4
- Bed setup
- Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Des Moines West
SUITE Accessible
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 4
- Bed setup
- Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-4
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen Beds • 1 Bedroom • 39 m²SUI.H6-2Q
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 4
- Bed setup
- Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Des Moines West
SUITE Accessible-Two Queen Beds
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 4
- Bed setup
- Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-2Q
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDSUITE • ONE BEDSUI.1B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Des Moines West
SUITE ONE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.1B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM Accessible • 1 BedroomSUI.B1-H6
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Des Moines West
SUITE ONE BEDROOM Accessible
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-H6
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible Two Double bedsSUITE • Accessible Two Double bedsSUI.H6-2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible Two Double beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Des Moines West
SUITE Accessible Two Double beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible Two Double beds
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Des Moines West
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Des Moines West
SUITE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 32 m²SUI.KG
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathrobes
- Housekeeping
- Cable TV
- Desk
- Toiletries
- Extra beds on demand
- Pay movies
- Wake-up service
Show all 22 amenities
- Safe
- Individually adjustable heating
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Fridge
- Minibar
- Kitchen
- Kitchenette
- TV
- Direct dial telephone
- Hairdryer
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Des Moines West
SUITE KING SIZE BED
Room photos
19 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Room amenities
- Bathrobes
- Housekeeping
- Cable TV
- Desk
- Toiletries
- Extra beds on demand
- Pay movies
- Wake-up service
- Safe
- Individually adjustable heating
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Fridge
- Minibar
- Kitchen
- Kitchenette
- TV
- Direct dial telephone
- Hairdryer
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Des Moines West
SUITE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Des Moines West
SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Des Moines West
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Des Moines West
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 39 m²SUI.2Q
Room overview
Smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Extra beds on demand
- Toiletries
- Desk
- Bathrobes
- Cable TV
- Housekeeping
- Individually adjustable heating
- Centrally regulated air conditioning
Show all 22 amenities
- Ironing set
- Tea and coffee making facilities
- Microwave
- Fridge
- Minibar
- Kitchen
- Kitchenette
- TV
- Direct dial telephone
- Hairdryer
- Bathroom
- Safe
- Wake-up service
- Pay movies
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Des Moines West
SUITE TWO QUEEN BEDS
Room photos
10 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q
Room amenities
- Extra beds on demand
- Toiletries
- Desk
- Bathrobes
- Cable TV
- Housekeeping
- Individually adjustable heating
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Fridge
- Minibar
- Kitchen
- Kitchenette
- TV
- Direct dial telephone
- Hairdryer
- Bathroom
- Safe
- Wake-up service
- Pay movies
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 1 Bedroom • 32 m²SUI.H6-KG
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Tea and coffee making facilities
- Ironing set
- Bathroom
- Hairdryer
- Housekeeping
- Cable TV
- Microwave
- Fridge
Show all 23 amenities
- Minibar
- Kitchen
- Pay movies
- Wake-up service
- Wheelchair-accessible
- Safe
- Individually adjustable heating
- Centrally regulated air conditioning
- Kitchenette
- TV
- Direct dial telephone
- Extra beds on demand
- Toiletries
- Desk
- Bathrobes
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Des Moines West
SUITE Accessible KING SIZE BED
Room photos
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Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-KG
Room amenities
- Tea and coffee making facilities
- Ironing set
- Bathroom
- Hairdryer
- Housekeeping
- Cable TV
- Microwave
- Fridge
- Minibar
- Kitchen
- Pay movies
- Wake-up service
- Wheelchair-accessible
- Safe
- Individually adjustable heating
- Centrally regulated air conditioning
- Kitchenette
- TV
- Direct dial telephone
- Extra beds on demand
- Toiletries
- Desk
- Bathrobes
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE AccessibleSUITE • AccessibleSUI.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Des Moines West
SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • Accessible • 1 Bedroom • 32 m²SUI.H6-3
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Des Moines West
SUITE Accessible
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-3
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • Accessible • 1 Bedroom • 32 m²SUI.H6-2
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Des Moines West
SUITE Accessible
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-2
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Des Moines West
SUITE KING BED ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Des Moines West
SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Des Moines West
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Des Moines West
SUITE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about Springhill Suites Des Moines West
100
reviews shown
Brandi
Hotel is conveniently located close to I80 & I35. The staff was busy during check in but very attentive and friendly. Our room was quiet (with the exception of a lot of kids close by screaming) and clean. The pool area is deteriorating and needs maintenance desperately. Rotting wood, mismatched paint, knob missing to turn the jets on the hot tub.
We did not have breakfast before heading home but the breakfast area was busy and looked as though there was a wide selection of choices available.
I would stay again if traveling through for a night. A longer term stay, I would prefer a more updated pool area.
The price for a Friday evening stay was under $150 so I can’t really complain. This was much better priced than most places within the city.
We did not have breakfast before heading home but the breakfast area was busy and looked as though there was a wide selection of choices available.
I would stay again if traveling through for a night. A longer term stay, I would prefer a more updated pool area.
The price for a Friday evening stay was under $150 so I can’t really complain. This was much better priced than most places within the city.
Brian
The room was well-arranged, clean, and comfortable. Staff were all friendly and helpful. Breakfast was exactly what you would expect- nothing fancy, but tasty, well stocked, and clean. Our only complaint is that the AC seemed to be struggling to maintain a comfortable temperature, leaving the room mildly warm. They appeared to be in the process of updating the units, we were just unlucky and got a room that hadn't been updated yet.
David
The staff was very nice. Our room was very clean and roomy. Considering how hot it was outside, our room was cool and comfortable. Breakfast was good and well-stocked. My sons and I took advantage of the workout room after a long day in the car.
Mohammed
Clean room, sleep like baby woke up Hot Breakfast ready... love it....
Chris
I travel for work and don’t want to buy gas station food everyday for breakfast so the free breakfast was appreciated
Ronda
Na
Tracy
The guy running the front desk at the time of my check in was probably the most helpful and efficient hotel employee I've ever met, and we travel a decent amount. Check in was extremely quick, with polite conversation. And later when we needed some extra bedding, he all but ran to get it for me ASAP.
Hotel room was clean, AC worked well and noise wasn't a problem even though we were right by the pool area. Breakfast was ok, it was a bit crowded and not the most options ever, but also far from the worst. We were also there at the tail end of it so maybe that made a difference.
Pool was decent, if not a bit crowded that night, but they had some toys for the kids in there which is always a nice touch. Hot tub was less than ideal. The first night, the jets would not work as the knob on the timer appeared to have broken off. The next morning when we went to swim, the jets were running but the tub wasn't hot at all like the night before. Maybe it just gets shut off at night and hadn't warmed up yet? Either way, that was kind of a bust.
Overall, for the price and what you get, I would not hesitate to stay there again if we find ourselves in the area!
Hotel room was clean, AC worked well and noise wasn't a problem even though we were right by the pool area. Breakfast was ok, it was a bit crowded and not the most options ever, but also far from the worst. We were also there at the tail end of it so maybe that made a difference.
Pool was decent, if not a bit crowded that night, but they had some toys for the kids in there which is always a nice touch. Hot tub was less than ideal. The first night, the jets would not work as the knob on the timer appeared to have broken off. The next morning when we went to swim, the jets were running but the tub wasn't hot at all like the night before. Maybe it just gets shut off at night and hadn't warmed up yet? Either way, that was kind of a bust.
Overall, for the price and what you get, I would not hesitate to stay there again if we find ourselves in the area!
Chelsea
I stay here every time I need a hotel in Des Moines, it’s great!
Amanda
Realized quickly it wasn’t as good as it was rated in Expedia and images did not match the reality. Dirty couch, smelled like feet, half the lights didn’t work, trim visibly falling off window, poorly patched holes, dirty outlets, no trash bags, etc. It wasn’t as bad as some of the reviews I read, but we could have had a “good” room. The attendant was so nice and gave us an extra blanket quickly!
Todd
Check your sheets before you go to sleep. They smelled awful. Both queen beds smelled like “sweaty old man”. It’s the only way I can describe it and I am not exaggerating. It’s like they did not change the sheets from the previous guests. Should have called the front desk, but was exhausted. Everything else was fine and standard, just the sheets smelled horrible and unclean.
melissa
Decent stop on our way thru. Nothing fancy.
Caitlin
Room was very clean and spacious. Loved having a separate living room and bedroom. Breakfast area was also very nice. Property was close to lots of fun things to do in Des Moines.
Todd
Carpet was in poor condition. Shower soap dispenser would not discharge.
Barbara
Very good motel with great breakfasts
Shaylee
staff was great
Christel
Comfy beds, friendly staff.
Pam
Clean, quiet, great bed and shower
Lynette
Nice breakfast.
Crib needed replaced.
Crib needed replaced.
Raenada
One night stay; great price, friendly staff, clean rooms & kids enjoyed the pool! Also, close to restaurants which was convenient!
Victoria
Comfortable beds, clean room, great breakfast
Mark
stayed here for years, easy to get to and close to food and shopping and the interstate
Jodi
Needs updating
Keith
Friendly staff and clean rooms .
Toby
Nice pool and hot tub area. Not a lot of space to meet as a group. Rooms were OK. Not real fancy, but OK.
Larry and Tamara
The room was clean, the staff went out of their way to help us with more bedding and towels, the breakfast was good, could have a few more choices, but way better than some other places. The hot tub was hot, which is very good.
Thomas
Breakfast
Linda
Hot tub was not working only 2of the flow jets it was like warm but they did turn up heat second day, we asked when checked in if was working they said yes yet it really wasnt
Sarah
Room was very clean. Bathroom door wouldn’t latch or stay closed and beds were very hard. Breakfast was good and coffee was great!
Amber
Ok for a night room wasn’t the cleanest
Edward
The beds were cozy, the a/c worked well, it was good that they had a pool, breakfast closed a tad early, liked that there was a sitting area.
Nancy
Breakfast was terrific. Loved it all. Pool and hot tub were available lots of hours. Restaurant near by. Staff friendly and helpful.
Sarah
Clean rooms and very large.
Bounnak
We got no hot water
Jim
Clean, comfortable room and an enjoyable breakfast.
Marianne
Poorly kept up and dirty
Tabitha
We were less than impressed. The room was not the cleanest - the carpet looked like it had not been vacuumed. There were little piles of dirt in certain places and stains throughout the room. The fridge in the room did not work and the air conditioner did not work well either - it was so hot in our room. Breakfast was good. Staff was nice.
Kayeleena
Breakfast didn’t have much to offer, hot tub was full of ball players and pull out bed was filthy, couldn’t watch a movie with kids before bed because the internet kept coming in and out and no bath plug
Sheryl
Room AC never got cold. Couch needs a good cleaning and oatmeal was flakes floating in water and not cooked.
Savannah
They guy working at the front desk was super nice and helpful
Chris
Nice breakfast, eggs sausage potatoes waffles cereals juice coffee etc. Didnt have a chance to use pool or hot tub. We had the 2 queen suite with couch. Huge room. Accessible. Te only thing we weren't crazy about was a sliding frosted glass bathroom door! A little weird especially if it's not just a couple.
Cindy
Breakfast was very much appreciated and good variety.
Irish
Working hot tub and pool! Clean rooms. Standard hotel breakfast. Would stay again.
justin
Staff was friendly and place was clean
Angel
When I booked this hotel was mainly because of the reviews and they were all true great staff clean rooms hot table and pool breakfast was good
Will definitely be staying there again.
Will definitely be staying there again.
Mary
It is very nice place to.. clean and very nice Staff
Kristy
Great space, clean and friendly staff!
Adam
Front desk friendly and helpful. Found 2 old candy bars and wrappers in pull out sofa. The remote was also found under the sofa when moved. No trash liners in trash cans. Tub/shower wouldn’t drain. Showered with standing water in the tub. No bedding/sheets for pull out sofa. Had to take apart bedding from one of the queen beds and people had incomplete linens. The room design and layout was good. Some safety related items like an outlet that had been pushed into the wall by sofa being forced back into place with plugs being plugged in. Receptacle was cracked and pushed into the wall. Light switches were a little like an Easter egg hunt at times, but it was Easter weekend.
Richard
Room was decent enough, a couple minor issues like a broken cabinet door (maintenance guys was super nice and offered to fix it right away, we declined as we were getting ready for the pool) there was life jackets for kids, pool was only like 3ft to 5ft deep so perfect for little kids but a bit small for teenagers. Breakfast was a bit lacking but decent enough (waffles, oatmeal, two types of cereal, hard boiled eggs, scrambled eggs, sausage, apple or orange juice) all staff was super helpful and kind. Hotel could use some upgrades and breakfast could have better options.
Gloria
Low on products. Coffee was warm
Elizabeth
Room was cleaned but out dated the pool was very busy with families which was fine with us because we were traveling with kids.
Leah
Amazinf
Leah
Enjoyed breakfast!
Anthony
The location was perfect.The place was okay.The staff pretty much mindless tried to stay a second night.They couldn't make it work.Probably won't go back.
Aleesha
They provided a good break fast and the kids loved the pool and hot tub! Good price for what you get!
Abby
We arrived 15 minutes before the official check in time and staff refused to check us in. A person from the office came out and contacted housekeeping and found us a room after all. Our sink backed up while we were at tje concert. Front desk staff would only hive my daughter one water and said that was all she could get. I went and asked for water and was able to ask for three bottles. Overall a disappointing experience.
Brooke
Sketch from when we pulled up. Paid for a room with 6 guests. Room wasn't stocked with enough blankets. Front desk said they would not give me anymore blankets. They were out. So my husband had to go down and get a blanket and he couldn't give a good reason why he wasn't going to give us the blankets we paid for. Building is old and musty. Just because it has Marriot on the name. Doesn't mean anything. Pool was dirty and foggy. Side doors with key pads were not locked. Anyone can enter.
James
The hotel was very clean and well maintained. You can tell the building is a bit older but the staff was all very nice and everything was great.
Sherri
Parking felt safe, front desk was nice and efficient.
Becca
The pool was really dirty with bits of things floating in it. The hot tub was very foamy (which means higher bacteria counts). The chlorine was strong. There was no bathroom in the pool area which meant having to take small children back to the room for toileting needs. I'm not sure if they are trying to improve it or if they think they are done but there's painters tape up everywhere and it's strange. We had a suite and the bedroom didn't have a door so we couldn't have privacy from the children.
Devan
Breakfast was great lots of hot and cold options to choose from! Beds were comfy, kids had lots of fun in pool and hot tub!!
Meagan
Excellent price for a clean hotel with a great breakfast
Brad
Everything thing went great, just the way it should be.
Dirk
Check in staff was great, very friendly. But DO NOT TAKE ROOM 215. The odor that is stuck in this room is undescribable unless you can imagine death, hockey locker room, and the smell of sewage all combined that was a permanent fixture in this room. They were booked and so no option to change. But stay away from 215. Didnt sleep but 30 minutes because the odor was so bad!!!!
Deb
We had to wait almost an hour for our ready room due to limited staff and ability to handle our room transaction efficiently. Disappointing hotel overall.
James
Yes
Jill
Room condition, and our request to have room by each other was not done
Kimberly
Rooms were spacious and Location was good. Overall fairly clean. Microwave was dirty and there were not any towels at the pool and they could not provide any extra room towels. Pool hours were nice, open late.
Lynn
Big room, friendly staff, good breakfast, very nice pool area, great location. Would definitely stay there again.
Crystal
Very clean nice staff
Brenton
Great staff and easy check in.
Raymond
Yes everything was well cleaned and presentable
Jack
Very nice, spacious and clean room with a comfy bed that didn't make my back sore.
Robert
Friendly staff
jinghua
While the facilities are not new, the room and bedding are well maintained and clean.
Christina
The room was clean, pull out sofa was literally a pull out, small twin that pulled out from couch. We took the last towels in pool area, and there was lots of stuff just left in area.
PATRICK
Clean rooms, friendliness and good location from what we needed
Rachel
The room was magnificent and huge! The couch super comfy. My mom wanted to stay longer!
Jammie
Friendly Staff, clean rooms, bet was so comfortable!
Samantha
Very amounts of healthy options for breakfast. Very helpful staff. Perfect area with plenty of dining options. Clean comfortable rooms.
Darren
Alcohol options could be better
christine
Been here multiple times, love motel. Kid at desk is always helpful and very nice
Carrie
Very clean and spacious good staff
Christina
The bed was not comfortable at all. Way too hard, not much sleep.
Jennifer
Pool was heated and hot tub was hot! All great. Breakfast was fine...like every other hotel breakfasts.
Jannette
Comfortable beds, good breakfast and easy check in and out.
Everett
The rooms were clean, but yet seemed unsanitary!
There were no liners in the three trash acceptable, no bath mat for the floor in the bathroom so you had to use one of the towels that were provided and place it on the tile floor
So you did not slip when getting out! One of the main reason for choosing this Motel was because they had a hot tub [for therapeutic reasons) and not have to pay the 250. Fee everyone else in the area charged that had a hot tub! But the hot tub only had two jets that were working and the timer did not work! Other than that it was a good place to stay!
There were no liners in the three trash acceptable, no bath mat for the floor in the bathroom so you had to use one of the towels that were provided and place it on the tile floor
So you did not slip when getting out! One of the main reason for choosing this Motel was because they had a hot tub [for therapeutic reasons) and not have to pay the 250. Fee everyone else in the area charged that had a hot tub! But the hot tub only had two jets that were working and the timer did not work! Other than that it was a good place to stay!
Mary
The pool and hot tub where nice the hotel was nice clean quiet and there were nice options for breakfast and the staff listened to our concerns and made it right. I will definitely be staying there again
Brian
The room was very large wgich was nice, the walks are veryvthin and you can hear the people staying next to you. The pool area looks way larger in the pictures than it actualky is. The front desk person that checked us is was very nice. The hotel is in a good location.
Marcia
The employees were all really nice. The hotel seems a little older but everything was great. The room was nice and very clean. The breakfast buffet was nice, the pool and hot tub were really warm/hot and extremely clean. Didn’t kill you with excessive chlorine. Definitely will stay here again!
James
There was a half bottle of water left in the fridge from someone else’s stay
Matt
👍
Rebecca
The hot tub was great and the beds were comfortable.
Jennie
The staff at the hotel were very nice and friendly, which made us feel welcome during our stay. Unfortunately, we did find a cockroach in our room, which was disappointing and affected our overall experience. On the positive side, the hotel management was responsive and provided us with a full refund, which we appreciated.
Sherry
Comfy clean
Allison
Wonderful rooms and great price.
Jing
awakened by the squeaking of mice
Sarai
Extremely disappointing and unprofessional experience. Upon arrival, the front desk clerk told me—with a smile like he was lying—that he “didn’t see” my reservation, even though I had my confirmation ready. He claimed the only booking in the system was under a completely different person’s name.
I contacted Expedia right away, and even they said the reservation was active. When they called the hotel to fix the issue, the clerk was rude and uncooperative with them too. He ended up canceling my reservation altogether. The whole situation felt sketchy and unsafe, and I did not feel comfortable staying there.
I was refunded, but the experience was enough for me to say: do NOT book here. Save yourself the stress and stay somewhere else.
I contacted Expedia right away, and even they said the reservation was active. When they called the hotel to fix the issue, the clerk was rude and uncooperative with them too. He ended up canceling my reservation altogether. The whole situation felt sketchy and unsafe, and I did not feel comfortable staying there.
I was refunded, but the experience was enough for me to say: do NOT book here. Save yourself the stress and stay somewhere else.
Darnell
The room was clean and comfortable.
Roger
friendly staff.
DAVID
Quiet and relaxing. Nice breakfast
Location & surroundings
Springhill Suites Des Moines West
1236 Jordan Creek Pkwy, West Des Moines, United States
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Springhill Suites Des Moines West
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