Sonesta Simply Suites Des Moines

8/10

Excellent

10 Apr 2026

Karol

yes it was great

Partner

10/10

Exceptional

05 Apr 2026

Yer

Yes

Self

6/10

Pleasant

04 Apr 2026

Michael

Room was clean, but dated. Shower was mediocre. No food of any sort offered. Coffee available, but air pot not kept full on a regular basis. People in the room above us were extremely noisy at all hours of the night.

Partner

6/10

Pleasant

04 Apr 2026

Ryan

It’s a stay. Nothing fancy. But for the price? One of the better options. I had the one bedroom and man, the room is quite spacious. And the work area/desk/table is massive and perfect for getting work done. The downsides are, the building and rooms smell like something you’d smell at your grandmas house. The place is so extremely outdated it feels like you went back in time. The walls are smoker yellow, and it feels dirty as hell. It’s a quite a bit better in the room as far as cleanliness goes, but the outdated feel is real. It seriously feels very, very old. The spacious room and work area made it worth it though. And you get a full sized fridge and plenty of cupboard space if you need it. If this place was renovated and brought up to modern standards, it would probably get 4.5-5 stars from me.

Self

4/10

Poor

03 Apr 2026

Jennifer

The room was spacious but was very old and needs some deep cleaning.

Friends_and_family Family

10/10

Exceptional

02 Apr 2026

Pam

Ma

10/10

Exceptional

31 Mar 2026

Paul

So I actually stayed here for about 7/8 weeks I believe. Jan to mar 2026 when I move here recently. Had everything I needed and more than the previous numerous hotels I’d stayed in at a cheaper cost. Had a nice small kitchen, place was clean, heating/ac worked fine. I’ll honestly have fond memories of my time here while I settled in to the city before getting my apartment. The staff were really nice and helpful in any way they could be. I managed through those weeks without a car at that time also and it was useful to have some nearby things like gas station, places to eat at walkable distance and also a bus stop close by, which is only a few minutes walk if you cut through the hotel next door. This hotel was basically my first home after moving to Des Moines. If I have friends or family visit from the uk I’ll happily suggest this place to them.

Self

8/10

Excellent

31 Mar 2026

alejandro

Cool

10/10

Exceptional

30 Mar 2026

Christina

Very pleasant

2/10

Poor

30 Mar 2026

Vanessa

We didnt stay the 2 nights we signed up for. Walking in and seeing the condition, the amount of people that look like they were on something, as well as what it seemed to be a bullet hole on the bathroom door, made us quickly decide this wasnt a safe place.

Family_with_children

10/10

Exceptional

28 Mar 2026

Brenda

Nice place to stay!

Partner

10/10

Exceptional

23 Mar 2026

zita

workspace was good

10/10

Exceptional

21 Mar 2026

Lennard

Great hotel. Clean, Updated & Spacious. The beds were super comfortable. Staff is phenomenal and friendly. No complaints.

Self

8/10

Excellent

18 Mar 2026

Zachary

Place wasn’t bad for what it was. It’s an older hotel. Good price and nice enough. My room smelled like a smokers room though. I just dealt with it but it definitely was strong when I first got to the room.

10/10

Exceptional

18 Mar 2026

Barbara

Staff was pleasant and helpful

Partner

10/10

Exceptional

17 Mar 2026

Robert

Welcoming staff, clean premises, fair rates!

Friends

10/10

Exceptional

15 Mar 2026

Matt

The best hotel i have stayed in in the last 2 years. Very clean and spacious. Loved the kitchenette with a full size refrigerator. The water pressure and hot water in the shower were better than I have at home.

2/10

Poor

09 Mar 2026

Kristy

They didn’t have a room for us so we had to find another hotel. It smelled horrible and was dirty so we were glad at least we didn’t have to stay here.

Friends

10/10

Exceptional

03 Mar 2026

Shantel

The place

10/10

Exceptional

02 Mar 2026

dennis

clean room and great service

Self

10/10

Exceptional

26 Feb 2026

Justin

Clean room . Very spacious and accommodating

Self

10/10

Exceptional

23 Feb 2026

stephanie

Everything was perfect!

Partner

6/10

Pleasant

23 Feb 2026

Tiffany

It was ok. Felt some what clean, the staff at night when we checked in were nice but kinda creepy at the same time.

10/10

Exceptional

23 Feb 2026

Veronica

The room was clean and staff were very nice.

8/10

Excellent

22 Feb 2026

Trina

Some of the staff were rude and unhelpful. Room service did not come change bedding g on request. But otherwise nice room. Private. But you can hear everyone else around you.

4/10

Poor

21 Feb 2026

Amanda

We stayed in a 2 bed suite. The tv was missing in the living room area and the entire hallway and in our room smelled like someone was smoking pot for hours on end. Staff was very friendly.

Partner

8/10

Excellent

19 Feb 2026

Horace S.

Hotel was accomodating and welcoming...3 or 4 staff changes and still courteous. Definitely will be staying there again in the future!!

Partner

10/10

Exceptional

15 Feb 2026

Diane

Very clean
Nice staff

Leisure Self

8/10

Excellent

10 Feb 2026

James

Good everything

Partner

2/10

Poor

08 Feb 2026

Carrie

There was a huge party that went till 6 :00am on the 3rd floor. No one at the front desk. Many people were coming and going. Then they all left at 6. They new the day crew was coming in.
Security doors were not working.
The room was good. We will never stay again.

Leisure Family

10/10

Exceptional

05 Feb 2026

Bakhtiyor

A very good hotel for the price. Friendly staff. Clean room, but quite old building and interior. The shower in the room was old and squeaky.

Partner

8/10

Excellent

04 Feb 2026

Scott

Very clean and quiet. Only thing missing was the living room chair (recliner). We had a table chair instead.

Leisure Partner

8/10

Excellent

02 Feb 2026

Stephanie

The lock on our room did not work, thus our door was unlocked all the time. They quickly moved us to another room where the door locked. Room was clean, staff was friendly & helpful. Our complaint is that it we could smell marijuana all night long, even the next morning. It was very strong and unpleasant.

Friends_and_family Friends

2/10

Poor

02 Feb 2026

Shane

First night there, there was people in the room above us that were so loud, jumping on the floor so loud that the dishes were rattling. It continued from 10pm-4am before we were forced to switch rooms instead of taking care of the problem

8/10

Excellent

01 Feb 2026

Lee

Room, roomy was clean and had great amenities. Staff very attentive and quick to answer my questions or take care of my request. Need to replace the recliner in Room 127 where I stayed. Other than that I would recommend to others.

10/10

Exceptional

31 Jan 2026

Timothy

Thanks

8/10

Excellent

29 Jan 2026

Jeff

Good location

2/10

Poor

26 Jan 2026

Brenda

When arriving at hotel there was no one at the desk about three more guest waiting claiming they have been waiting for almost an hour we waited about 20 mins before two ladies came from the hallways. One with her pants down to her knee very unprofessional arguing with each other and telling us the guest it had not even been that long . The place is old did not look like the pictures at all very old appliances, holes in the walls.At about 7am there was a dog i guess next door barking and crying and that did not stop until we checked out, so coulnt sleep much after that. The location was nice 4 mins drive to a nice mall area and Giordanos pizza.

Business_and_leisure Partner

4/10

Poor

25 Jan 2026

XINLIANG

停水早上都没水刷牙洗脸

Leisure

6/10

Pleasant

24 Jan 2026

Claud

At 2:00 pm room not ready. Had to wait half hour

10/10

Exceptional

24 Jan 2026

Steve

Everything was such a good experience definitely be the only place I stay when I come vist

Business

10/10

Exceptional

24 Jan 2026

Jeff

STAFF WAS VERY ATTENTIVE , VERY CLEAN NICE ROOMS WILL BE BCK SOON

Business

2/10

Poor

21 Jan 2026

Alexandria

The stay was a nightmare.

Business Friends

10/10

Exceptional

21 Jan 2026

Herbert

All good

Friends_and_family Family

6/10

Pleasant

20 Jan 2026

Ronald

The hold on my debit card was unnecessary

Leisure Self

10/10

Exceptional

19 Jan 2026

Brent

Room was clean. Small but worked perfectly for just me. Air Conditioning was good, had to turn it down to 60 for it to cool the room.

Business

10/10

Exceptional

16 Jan 2026

Ray

Large TV and comfortable bed. Great room for the price.

8/10

Excellent

12 Jan 2026

Tom

The size and quality of the room exceeded my expectations for the room rate. The overall property was dated and in need of some refreshing but the room itself was excellent!

Leisure Self

10/10

Exceptional

12 Jan 2026

Heather

Spotless, Friendly Staff, accommodating to special situations. Overall Excellent customer service!!

Business

8/10

Excellent

12 Jan 2026

Stephanie

Staff was nice. Place was well kept.

Friends_and_family Family

10/10

Exceptional

09 Jan 2026

Timothy

Play some nice and clean without everything you could want ,full size refrigerator microwave dishes somewhere and nice and clean also just a great place to stay

Leisure Self

10/10

Exceptional

08 Jan 2026

Shenika

Clean and convenient!

8/10

Excellent

04 Jan 2026

Faith

It was a good stay. Employees nice during day.
I think they were short handed housekeeping as it was in piles in hallway our room was fine

Partner

8/10

Excellent

03 Jan 2026

Carlos

Despite being an older hotel, the rooms were still very clean. We’ve stayed at pricier hotels with more suspicious-looking pull out beds and blanket. While we were there there were some pretty serious issues with the door key cards, some were working and some were not. However, the staff did their best and were nice throughout the ordeal despite it clearly being frustrating for them too. The room itself was spacious for 3, but the main bed was not very great. It was very much a spring mattress that sunk in far more than it should. Overall, it’s a decently priced hotel in a good area with very nice staff, but the hotel itself could definitely use some improvements.

Leisure Family

8/10

Excellent

02 Jan 2026

Johanna

Lots of technical problems after switching management. However, staff was super apologetic and tried their best to get us what we needed. Not the fanciest place but clean and comfy enough.

Leisure Partner

10/10

Exceptional

01 Jan 2026

James

The room was clean, spacious and affordable.

Family

10/10

Exceptional

01 Jan 2026

Kylique

Thank you for a safe peaceful stay

Partner

10/10

Exceptional

31 Dec 2025

Deb

Staff was great

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Jessica

The staff went above and beyond to assist me with my reservation and they made everything smooth and I hope the know how appreciated they are! Working the holidays sucks but they didn’t make me feel like I was an inconvenience or a burden and the customer service I received was 10/10. When I go visit my family I will be staying at this location again without hesitation.

Self

4/10

Poor

27 Dec 2025

Clint

Door lock didn’t work, as in you don’t even need a key to enter the room. Made it feel sketchy staying there so I triple barricaded the door to be able to actually rest. Poop stains in the toilet. Volume not working in tv. Hole in wall elevator button on 3rd floor. But it was otherwise ok

Self

10/10

Exceptional

26 Dec 2025

Jessica

Cozy quiet hotel. Staff was super friendly and accommodating. Room was home-like and I loved the kitchen space. Full sized fridge, stove top, dishwasher, sink with garbage disposal. Even had silverware, plates and bowls. 10/10 experience and when I come visit again I will be staying here.

Self

10/10

Exceptional

21 Dec 2025

Marcy

Wonderful!

4/10

Poor

20 Dec 2025

Elycia

Staff was extremely rude and unprofessional, hidden fees charged. No explanation for additional charges, yet to see refund for the hidden charges. Hotel does not accept cash
Will never stay againeither

Partner

10/10

Exceptional

20 Dec 2025

John

Great prices, great staff. Beds slept well

Business Self

10/10

Exceptional

15 Dec 2025

Katherine

Clean and comfortable. The bed, bedding and pillows were very nice.

Self

10/10

Exceptional

15 Dec 2025

Katherine

Everything was nice. The bed was very comfortable with nice bedding and pillows.

Self

6/10

Pleasant

15 Dec 2025

BILLY

You’ll have to swap your towels in the lobby, none of the exercise equipment works, no pool or spa at all. The building is secured at night and this is great! You rarely see any house keepers and we had a strange moment when a woman knocked on our door to check to see if the lights worked and left abruptly. No mention of we needed soap, to, towels, coffee etc. Weird! Kitchen was nice and no ventilation in the bathrooms bring candles and or a fans. More like a motel 6. It served its purpose.

Friends_and_family Family

10/10

Exceptional

14 Dec 2025

Michelle

Staff was very helpful and friendly

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

Deborah

Room was great and having a kitchen was huge plus!!

Leisure

10/10

Exceptional

07 Dec 2025

Carrie

Front desk staff very friendly! Clean and very spacious room!

Partner

10/10

Exceptional

03 Dec 2025

Rodney

Yes

Business Self

2/10

Poor

30 Nov 2025

Quaina

We didn't stay the room was not what was on yall site and i stìll haven't got my refund back which is 337$

Business_and_leisure Family

10/10

Exceptional

30 Nov 2025

Max

We loved our stay! It was clean and comforting, the staff were friendly and helpful. 10/10 recommend!!

Leisure Partner

10/10

Exceptional

17 Nov 2025

Jasmine

The staff was welcoming, friendly, and professional. The room was clean and the furniture was comfortable.

Business

6/10

Pleasant

15 Nov 2025

Victoria

Room smelled like someone else’s food. Refrigerator was noisy. Breakfast would have been nice.

10/10

Exceptional

09 Nov 2025

Jim

First, the place smelled great, everywhere. Second, the room was clean, in great condition, and comfortable. Finally, the furniture and fixtures were in great condition, there were no annoying noises, and the internet worked fine. I would recommend this place and stay again the next time I need it.

Business Self

10/10

Exceptional

08 Nov 2025

Bret

Excellent property for the price. Staff were awesome and the rental unit had everything I needed. I will definitely stay here again.

Business_and_leisure Self

10/10

Exceptional

08 Nov 2025

Deborah

Great Staff, great room with kitchen to be able to cook my own food!

Leisure Partner

10/10

Exceptional

02 Nov 2025

Scott

My wife and I stay at this location whenever we are overnight in Des Moines. We have probably stayed her 30 to 40 times over the last few years. The staff has always been great to work with, the rooms are in great condition, the location is very close to shopping and restaurants. We've never had an issue with parking or other customers that are loud and partying. We like the one bedroom suite because my wife goes to bed early and I usually stay up late working. There is great work space in the rooms- another reason I like this location. We can usually get late checkouts too so I can work 8:00 am to 12:00 pm which works well for me. The surrounding area is office and hotels in a nice area of West Des Moines and we have always felt safe. Even walking out to our car at night. Often this hotel hosts traveling work crews. Men who work as electricians, construction, etc. Never any problem with them. This place is always reasonably priced. It's just a great location in my opinion.

Business Family

8/10

Excellent

29 Oct 2025

Hayden

Room was spacious and clean, bed was comfortable
Fridge starting making a weird smell that smelt like burning dust when we checked out but it was ok, water temperature in shower was barely warm but overall everything was ok

Leisure Partner

10/10

Exceptional

28 Oct 2025

Euzell

Very clean and comfortable. Enjoyed our stay

6/10

Pleasant

25 Oct 2025

Becky

My staff person. She was super helpful??

Business Family

8/10

Excellent

25 Oct 2025

christopher

Great value for the price.

Leisure Partner

6/10

Pleasant

19 Oct 2025

MARQUITA

Very dated. The smell was terrible. The elevator smelled of cigar smoke. The rooms smelled like air freshener to cover up something. Way too strong. No ice machine. The only bright spot was the lovely young woman who checked me in.

Partner

6/10

Pleasant

09 Oct 2025

Alicia

Good location, a little hard to find. Hotel as expected for price. It was clean, and nice clean bed. The only thing disappointed in was the room smelt like smoke.

Business Self

10/10

Exceptional

06 Oct 2025

Julias Garfield

Clean and convenient.

Business_and_leisure Self

10/10

Exceptional

23 Sep 2025

Mathew

Clean quiet rooms with a lot of space. The hotel offers a lot of wonderful cooking utensils to borrow free of charge! Everything worked well in the room.
There are also 2 grills available for cooking food outside in a gazebo. Loved that!
The staff was very accommodating and easy to work with!

The exercise room had broken equipment so we didn’t use it much.
Many people in the hotel smoke one thing or another inside their rooms and it’s STRONG!
The bathroom in our room had mold growing in it and much of the popcorn ceiling was falling off.

8/10

Excellent

21 Sep 2025

Larry

Room was updated and very nice

Leisure Self

10/10

Exceptional

19 Sep 2025

Richard

Excellent..
Clean..nice...friendly staff
Very nice room

10/10

Exceptional

16 Sep 2025

Bruce

Reasonable priced, spacious rooms, property is well maintained.

Leisure Self

10/10

Exceptional

15 Sep 2025

Frances

Pet friendly

Leisure Pet

10/10

Exceptional

12 Sep 2025

Jade

Great

6/10

Pleasant

09 Sep 2025

Autumn

Room was clean and comfortable. It looks like an old room that's trying to be modern though. The front desk worker was ok, wasn't friendly but wasn't rude. Weirdest thing was that I tried turning on the heat because I was cold and the fire alarm started going off and the room smelled like smoke

Business Self

10/10

Exceptional

06 Sep 2025

Nicole

Front desk agent was super friendly. He made check In fast and great

Leisure Partner

6/10

Pleasant

24 Aug 2025

Patrick

Was not told that housekeeping only cleans 1 a week. Had to ask for towels. The room was just as pictured providing the 2 bedroom feel.

8/10

Excellent

21 Aug 2025

Karol

Quite area!

Leisure Family

10/10

Exceptional

17 Aug 2025

BARBARA

The rooms were spacious and well set up. Kitchen has full size appliances & tools for cooking and a lot of food storage space. Everything was very clean, beds were very comfortable.

Leisure Friends

8/10

Excellent

16 Aug 2025

Lynne

Nothing elegant but comfortable and a good value

This place is nothing elegant but very comfortable and a good value. Nice woman at front desk gave us an early check-in, which was helpful. Great to have a full kitchen, though we could have used a few more glasses. Place could use a little basic maintenance but overall we were happy.

Partner

8/10

Excellent

15 Aug 2025

Kevin

Kitchenette was properly stocked and there were other kitchen appliances that you could get from the front desk (slow cooker for example). No couches though, just beds and nice long table and chairs. Would stay here again !

8/10

Excellent

14 Aug 2025

Ricky

A clean place to sleep.