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Hilton Garden Inn West Des Moines

Des Moines - IA · United States

205 South 64th StreetView location

8.6/10Excellent874 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort9.0/109.0
Condition8.8/108.8
Location9.0/109.0
Neighborhood9.6/109.6
Quality9.0/109.0
Value8.0/108.0
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hilton Garden Inn West Des Moines

Welcome to the Hilton Garden Inn West Des Moines, conveniently located within walking distance of Jordan Creek Town Center and several restaurants, with West Glen Town Center just a mile away. Situated off Interstate 80, the hotel is only 20 minutes from downtown and close to numerous Des Moines attractions.

Enjoy easy access to the Funny Bone Comedy Club, Valley Junction, and Living History Farms (within 10 minutes), as well as the Des Moines Civic Center, Veterans Memorial Auditorium, Wells Fargo Arena, the Iowa Events Center, Hy-Vee Hall, and the Science Center of Iowa (less than a 20-minute drive).

Adventureland, Prairie Meadows Racetrack and Casino, and Knoxville Speedway are within 30 minutes, and Iowa Speedway is a 45-minute drive. Businesses within three miles include the Wells Fargo Jordan Creek Campus, Farm Bureau, Hy-Vee's Corporate Office, and MercyOne West Des Moines Medical Center.

Our hotel offers deluxe accommodations, friendly service, and a relaxed atmosphere. We provide an array of amenities for both business and leisure travelers, including complimentary high-speed internet access, in-room hospitality centers with microwaves, refrigerators, and coffeemakers, on-demand video, video game consoles, a pool, and a whirlpool.

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For your events, we offer 9, 000 square feet of flexible meeting and banquet space, as well as high-speed Wi-Fi throughout the hotel.

Dine at the Great American Grill Restaurant for freshly prepared breakfasts or grab snacks and quick meals from the Pavilion Pantry, offering a variety of refrigerated, frozen, and microwaveable items.

When you stay at Hilton Garden Inn Des Moines West in West Des Moines, you'll be in the business district, within a 5-minute drive of Jordan Creek Town Center and West Glen Town Center.

This hotel is 6 mi (9.7 km) from Living History Farms and 10.4 mi (16.7 km) from Drake University. Make yourself at home in one of the 176 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 42-inch flat-screen televisions with cable programming provide entertainment.

Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include minibars and coffee/tea makers, as well as phones with free local calls. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in West Des Moines?

This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

Car recommended LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 20 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 6 AM to 11 PM.
    • A car is recommended for transportation to and from this property.
    • Guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Quiet hours are enforced at the property from 10:00 PM to 6:00 AM. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 14.95 for adults and USD 6.50 for children
    • Pet fee: USD 75 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Bosnian

    English

    Spanish

Nearby attractions

Jordan Creek Town Center 0.5 km / 0.3 mi
Cinemark Century Jordan Creek 20 0.8 km / 0.5 mi
West Glen Town Center 1.5 km / 0.9 mi
Bridgewood Plaza 1.6 km / 1 mi
Topgolf 1.9 km / 1.2 mi
MercyOne Mills Civic Express Care 3 km / 1.9 mi
Whisper Point Park 3.3 km / 2.1 mi
Valley Stadium 3.5 km / 2.2 mi
The MidAmerican Energy Company RecPlex 3.7 km / 2.3 mi
Mercy Medical Center West Lakes 4 km / 2.5 mi
Des Moines Golf & Country Club 5.5 km / 3.4 mi
Jordan House 6.2 km / 3.8 mi
Westown Meadows Park 7.2 km / 4.5 mi
Raccoon River Park 7.3 km / 4.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 176
  • Number of floors (main building): 4
  • Suites: 46
  • Connecting rooms
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
  • Airport
  • Golf course
Show 54 more facilities & services
  • Small pets allowed (under 5 kg)
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wired Internet
  • Wi-fi
  • Room serviceExtra charge
  • Laundry service
  • LaunderetteExtra charge
  • Day-care centre
  • Multilingual staff
  • Air conditioning in public areas
  • Fireplace
  • Hotel safe
  • Cloakroom
  • Lift access
  • Shop
  • Gym
  • NewspapersExtra charge
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • HighchairsExtra charge
  • Conference room
  • Meeting room: 5
  • PrinterExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Fax
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Casino
  • TV lounge
  • Game room
  • Hot tub
  • Spa centreExtra charge
  • Breakfast
  • Set menu lunch
  • Set menu dinner
  • Non-smoking establishmentExtra charge
  • Waterskiing
  • Jet ski
  • FitnessExtra charge
  • Billiards
  • Bowling alley
  • Golf
  • Tennis
  • Putting green
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 30 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable4 photos

    Hilton Garden Inn West Des Moines

    SUITE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Wheelchair-accessible
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Washing machine
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Internet access
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Satellite TV
    • Desk
    • Toiletries
    • Pay movies
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Hilton Garden Inn West Des Moines

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Hilton Garden Inn West Des Moines

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Hilton Garden Inn West Des Moines

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Hilton Garden Inn West Des Moines

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE NON SMOKINGSUITE • DELUXE NON SMOKINGSUI.DX-NM

    Photos are not available for this room type.

    Hilton Garden Inn West Des Moines

    SUITE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Hilton Garden Inn West Des Moines

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Hilton Garden Inn West Des Moines

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE QUEEN BEDSUITE • DELUXE QUEEN BEDSUI.DX-QN

    Photos are not available for this room type.

    Hilton Garden Inn West Des Moines

    SUITE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hilton Garden Inn West Des Moines

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE ONE BEDROOMSUITE • DELUXE ONE BEDROOM • 1 Bedroom • 56 m²SUI.B1-DX
    SUITE DELUXE ONE BEDROOMPhoto unavailable3 photos

    Hilton Garden Inn West Des Moines

    SUITE DELUXE ONE BEDROOM

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DELUXE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-DX

    Room amenities

    • Individually adjustable heating
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Washing machine
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Hilton Garden Inn West Des Moines

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hilton Garden Inn West Des Moines

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Hilton Garden Inn West Des Moines

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable6 photos

    Hilton Garden Inn West Des Moines

    DOUBLE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Mini fridge
    • Satellite TV
    • Desk
    • Toiletries
    • Pay movies
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Washing machine
    • Tea and coffee making facilities
    • Microwave
    • Internet access
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3

    Photos are not available for this room type.

    Hilton Garden Inn West Des Moines

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 40 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable6 photos

    Hilton Garden Inn West Des Moines

    SUITE KING BED ONE BEDROOM

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Carpeted floors
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Washing machine
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Satellite TV
    • Desk
    • Toiletries
    • Pay movies

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 30 m²DBL.2Q-NM
    DOUBLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable6 photos

    Hilton Garden Inn West Des Moines

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Room amenities

    • Hairdryer
    • Pay movies
    • Wi-fi
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Washing machine
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Internet access
    • Radio
    • TV
    • Direct dial telephone
    • Toiletries
    • Bathtub
    • Shower
    • Bathroom
    • Desk
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE TWO QUEEN BEDSSUITE • DELUXE TWO QUEEN BEDS • 1 Bedroom • 40 m²SUI.2Q-DX
    SUITE DELUXE TWO QUEEN BEDSPhoto unavailable4 photos

    Hilton Garden Inn West Des Moines

    SUITE DELUXE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-DX

    Room amenities

    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Washing machine
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 30 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable5 photos

    Hilton Garden Inn West Des Moines

    DOUBLE KING BED NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Washing machine
    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Living room
    • Wi-fi
    • Pay movies
    • Toiletries
    • Desk
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Hilton Garden Inn West Des Moines

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Centrally regulated air conditioning
    • Satellite TV
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Washing machine
    • Ironing set
    • Carpeted floors
    • Living room
    • Wheelchair-accessible
    • Wi-fi
    • Pay movies
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG-2
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Hilton Garden Inn West Des Moines

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Room amenities

    • Cable TV
    • Housekeeping
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Minibar
    • Fridge
    • Mini fridge
    • Microwave
    • Bathroom
    • Shower
    • Bathtub
    • Tea and coffee making facilities
    • Washing machine
    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wheelchair-accessible
    • Wi-fi
    • Pay movies
    • Toiletries
    • Desk
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hilton Garden Inn West Des Moines

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG

    Photos are not available for this room type.

    Hilton Garden Inn West Des Moines

    SUITE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Hilton Garden Inn West Des Moines

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Hilton Garden Inn West Des Moines

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hilton Garden Inn West Des Moines

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Hilton Garden Inn West Des Moines

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG-6
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Hilton Garden Inn West Des Moines

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-6

    Room amenities

    • Hairdryer
    • Bathroom
    • Shower
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Washing machine
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Radio
    • TV
    • Direct dial telephone
    • Bathtub

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS ONE BEDROOMSUITE • TWO QUEEN BEDS ONE BEDROOM • 1 Bedroom • 40 m²SUI.2Q-B1
    SUITE TWO QUEEN BEDS ONE BEDROOMPhoto unavailable6 photos

    Hilton Garden Inn West Des Moines

    SUITE TWO QUEEN BEDS ONE BEDROOM

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-B1

    Room amenities

    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Washing machine
    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Pay movies
    • Toiletries
    • Desk
    • Satellite TV
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Hilton Garden Inn West Des Moines

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM

    Photos are not available for this room type.

    Hilton Garden Inn West Des Moines

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hilton Garden Inn West Des Moines

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hilton Garden Inn West Des Moines

8.6
Excellent
874 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.8 /10
Location
9.0 /10
Neighborhood
9.6 /10
Quality
9.0 /10
Value
8.0 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
13 Jul 2026
Mary
Good visit, clean room, helpful staff.
Partner
2/10
Poor
05 Jul 2026
Nicole
Booked two rooms. Both rooms were out dated. Our first night tried to take a shower and no hot water. Called down to hotel front desk and told them we did not have hot water the guy at the desk was rude. We asked to be moved to a new room which he did but he was very rude. New room did have hot water but the mattress in both rooms were hard they need to update the hotel.
Friends
8/10
Excellent
30 Jun 2026
Christal
The bar/restaurant/outdoor seating were all wonderful.

The shampoo/conditioner bottles attached to the shower wall were empty, so that wasn’t a great way to start the day.
Self
10/10
Exceptional
28 Jun 2026
Boris
Great staff
Friends
10/10
Exceptional
28 Jun 2026
Brett
Did not eat at the hotel.
4/10
Poor
24 Jun 2026
Arthur
The room window looked out at a cement wall.
10/10
Exceptional
18 Jun 2026
Acacia
The hotel was very clean with excellent staff!
Family_with_children
10/10
Exceptional
15 Jun 2026
Joan
Outside the Hilton was very clean. Had fresh flowers very inviting at the welcome desk very helpful courteous friendly room was neat clean breakfast was excellent.
Friends
2/10
Poor
13 Jun 2026
Alexis
I felt the room was dirty, and the hallways smelt like smoke even though I chose a non smoking area. The staff wasn’t very helpful and it was expensive for the water to still be $2 each
Partner
6/10
Pleasant
25 May 2026
Cathy
The shower was broken in room 247. I didn’t have time in the morning when I discovered it was broken to get it fixed.
Family
10/10
Exceptional
24 May 2026
Heather
Great
6/10
Pleasant
10 May 2026
Jade
The building felt old and there were things that were broken. The elevators felt old and had broken buttons. The room was ok. It was adequate for one night, but wouldn't stay again unless it was a really good deal.
10/10
Exceptional
28 Apr 2026
Sonya
Great hotel!!
Partner
6/10
Pleasant
24 Apr 2026
Nichole
As a former hotel worker please need make sure that all hair is removed properly from the bathroom. Is absolutely disgusting judging in the shower to find other people pubic hair in the shower. The carpet in the elevator is absolutely tripping hazard.
Friends_and_family Family
8/10
Excellent
13 Apr 2026
Paul
Was good except kids running up and down the halls and screaming until midnight, hard to sleep
Self
10/10
Exceptional
12 Apr 2026
Melissa
Friendly staff. Beautiful, clean room with comfortable beds. awesome pool for the kids, even though it was a bit cold. I wish you didn’t have to pay for breakfast but understandable and nice to be able to opt out if you’d rather not eat at the hotel. Great location and would stay there again!
Friends_and_family Family
6/10
Pleasant
11 Apr 2026
Duane
Didn't eat breakfast .
10/10
Exceptional
11 Apr 2026
Crystal
The pool was wonderful! And the hot tub felt amazing! The man behind the bar was super friendly as was the check in lady. Very good experience!
Friends_and_family Family
8/10
Excellent
29 Mar 2026
Georgia
We didn’t eat there as there were 7 of us.
There was a ain’t brush, applies and super glue left from repairs,
Family_with_children
6/10
Pleasant
20 Mar 2026
Brent
The property was very dated and in my opinion not worth the money we got a deluxe suite and i was not impressed with it i even went to the front desk and asked if there were better rooms and they said i was in there best room. Not impressed at all for a Hilton
Friends_and_family Family
10/10
Exceptional
17 Mar 2026
Amanda
Our room was very clean. The pool & hot tub was our favorite part.
Friends_and_family Family
8/10
Excellent
13 Mar 2026
James
Staff was friendly. Pool and hot tub area very nice. Close to shops and great places to eat also very close
10/10
Exceptional
11 Mar 2026
Vickie
Please provide how to login into WiFi with checkin
4/10
Poor
05 Mar 2026
Dr, C E
The parking lot was not clear and icevwas built up.
Partner
10/10
Exceptional
01 Mar 2026
Brittney
Kids loved the pool. Great area very clean too.
8/10
Excellent
01 Mar 2026
Diana
The room was clean and it was quiet and peaceful.
Self
8/10
Excellent
20 Feb 2026
Denise
Staff was great!
Friends_and_family Family
8/10
Excellent
15 Feb 2026
Barbara
Yes. Building needs remodel
Friends_and_family Family
10/10
Exceptional
06 Feb 2026
Kara
Very pleased with my stay here…pet friendly, comfortable, and the staff is so friendly. Also a very well lit property outside for pet potty breaks at night. Didn’t utilize the pool, but it sure looked amazing. Separate pool/spa for adults for a little more tranquil experience.
8/10
Excellent
02 Feb 2026
Brian
Clean room friendly staff.
Leisure Family
10/10
Exceptional
26 Jan 2026
Jimmie
Room was clean, front desk was helpful, polite, and professional. Always a great stay when I come to town.
Business
10/10
Exceptional
22 Dec 2025
Dennis
We were very impressed with the suite. We enjoyed the pool and jacuzzi. The bartender was very friendly, professional and made the experience so much fun
10/10
Exceptional
21 Dec 2025
Melinda
Great location, friendly staff, nice pool area, and clean room. 🙂
Partner
10/10
Exceptional
12 Dec 2025
Melinda
Easy check in and out process.
Friends_and_family Friends
6/10
Pleasant
05 Dec 2025
Richard
Thermostat in my room did not work. Water in shower was no more than a trickle.
Friendly staff.
Leisure Self
10/10
Exceptional
04 Dec 2025
Julia
Nice room, great location
Business
8/10
Excellent
25 Nov 2025
Erin
The front desk gal was so friendly. The room was clean and comfortable.
Friends_and_family Family
10/10
Exceptional
15 Nov 2025
Jeanne
Great!
Friends_and_family Family
10/10
Exceptional
13 Nov 2025
Marcy
Coming in for an event for the Deaf and Hard of Hearing then having the best staff and fluent staff available to help with every request or need through texting was excellent! The accommodations and staff were top notch!! Great job to you all!! Thank you
Business_and_leisure Pet
4/10
Poor
11 Nov 2025
Calvin
Room was not made up. Front desk informed us they do not makee up between nights. No clean towels. Room smelled musty. Staff unpleasantWe have stayed zthere numerous times in past. Will not stay in future. Very poor!. We
Partner
8/10
Excellent
10 Nov 2025
Debra
Staff was very friendly. We reported to staff that we didn’t have hot water. Front desk told us it takes a while to heat up so let it run for 10 minutes. It was 30 degrees outside and hallways were freezing cold so we assumed no heat was turned on in the hallways. We love the queen suites and the rooms are very nice plus as mentioned, the staff was very friendly.
Leisure Family
10/10
Exceptional
10 Nov 2025
Garrett
Great Room, and amazing pool and hot tub area! we will defiantly stay again
Leisure Family
10/10
Exceptional
09 Nov 2025
Nora
Great room! Nice and cool! Great bed! Highly recommend! Very nice bartender and staff! Excellent food!
Leisure Family
2/10
Poor
06 Nov 2025
Jena
Our room was terrible. We were on first floor. Dropped our bags to room, my daughter and I went for some dinner came back and our window was open. Like far enough so someone could get in. We were freaked out the entire time. Switched rooms. And the room was just as bad. Terrible hotel.
10/10
Exceptional
29 Oct 2025
Janice
I've stayed here multiple times and it's always a great stay. Clean, convenient, quiet, good service, friendly staff.
Leisure Family
10/10
Exceptional
29 Oct 2025
Natasha
Clean Room
Leisure Family_with_children
10/10
Exceptional
27 Oct 2025
Dominic
TV was not working the best.
6/10
Pleasant
18 Oct 2025
Gina
This was a getaway vacation for me to relax and the hotel was beautiful , great staff, amenities clean, wonderful breakfast and only thing was large group was very loud. The hot tub and pool had a very large group young kids screaming yelling and this was at 11pm. I'm a parent and understand, but there should be kids and designated adult hours so adults can enjoy. All night long hallway noisy 1am to 6am with people talking and doors slamming people in and out. Didn't get the relaxing rest quiet I wanted, but the hotel was beautiful besides that. The room was very nice, and did enjoy breakfast.
6/10
Pleasant
09 Sep 2025
Peyton
Front desk staff needs a lot of work
10/10
Exceptional
19 Aug 2025
Gary
Pool,bar lounge and breakfast,dinner were all great to have in one place.
Leisure Family_with_children
8/10
Excellent
18 Aug 2025
John
I was suppose to get house keeping every other day. I didn't see them until I called to complain Saturday.
Leisure Self
6/10
Pleasant
12 Aug 2025
Lisa

Spitting Shower

Our room had an unpleasant odor coming from the air conditioner. Like mold or mildew. Woke up every morning with signs of allergic reaction. I was surprised that the room was so big. It was also really clean. My other problem was no water pressure in shower. We spoke to the front desk about it. They said they would send maintenance. If maintenance came to the room, I couldn't tell.
Partner
10/10
Exceptional
03 Aug 2025
jeff
Great place
2/10
Poor
01 Aug 2025
Jerald
Staff was snobby and un-helpful. Requested room first floor - and - end up on the second floor
Leisure Pet
8/10
Excellent
28 Jul 2025
Dan
Currently renovating, but still renting out rooms right in the construction area.
Business_and_leisure Family_with_children
4/10
Poor
26 Jul 2025
Gaurav
The hotel was under renovation and smelled terribly. There was weird dampness/moisture smell everywhere
Friends_and_family Family
8/10
Excellent
14 Jul 2025
Christopher
Breakfast buffer was really good. Water pressure on the 3d floor was a little lacking but not terrible. 3out of 4 of the desk staff were helpful.
Leisure Family
8/10
Excellent
25 Jun 2025
Terri T
It was ok
Business
4/10
Poor
13 Jun 2025
Shirley
We are in a handicapped room that we don’t need and were not told that is what we were reserving. When we checked in there were no other rooms available. We should have been told. We should have a rate reduction!!!
Business_and_leisure Family
10/10
Exceptional
24 May 2025
Barbara
Very clean and great location!
6/10
Pleasant
18 May 2025
Sarah
Water pressure in the shower and sink is poor. Trying to wash your hair is impossible. Noise level is pretty awful, you can hear everything outside your room. Room has unfinished trim and paint. Check-In staff was kind of rude. I understand it was a busy season with tournaments going on but it's not my fault.
Business_and_leisure Family
10/10
Exceptional
18 May 2025
Teresa
Good location
Leisure Partner
10/10
Exceptional
11 May 2025
Adam
Well maintained clean property. Close to everything. Polite helpful staff. Good breakfast buffet. Nice rooms and comfortable beds. Recommended.
Leisure Family
8/10
Excellent
03 May 2025
Brianna
General not up to par with other Hilton Garden Inn properties. Also, charges $14.99 for breakfast buffet.
Leisure Family
10/10
Exceptional
21 Apr 2025
Gary
Everything was excellent as it always is at the Hilton Garden Inns
10/10
Exceptional
07 Apr 2025
Tonia
.
4/10
Poor
23 Mar 2025
Casey

Below average

Price point I would expect accompanied by the name Hilton something high end. My wife chose over me on this and i had 2 other places cheaper that we've been to that are cheaper, cleaner, and as a family of 5 (breakfast not included) is ridiculous....we did try breakfast upon leaving last day and ita standard hotel breakfast food charged at a rate that you absolutely should go elsewhere and actually get a decent breakfast.
Friends_and_family Family
10/10
Exceptional
15 Feb 2025
John
Fast check in, restaurant on site, quiet, easy parking.
6/10
Pleasant
04 Feb 2025
Verified traveler
The pool was freezing cold. The hot water took forever in our shower. The beds were stiff as a board. It was difficult to find pool since there were very little signs and opposite end of hotel. You had to pass through narrow walkway by the bar to get to the elevator for rooms. If bar was packed with people theres no way you could get through especially with a luggage rack. I think parts of the hotel were added on after the fact. We had to wait 10-15 for someone to come to front desk upon checkin
Friends_and_family Family
6/10
Pleasant
23 Jan 2025
Bradley

Horrible staff Horrible stay

Check in was fast but they didn't even ID me, I'm not sure but I think they have to ID upon check in. He was rude that I didn't \"qualify\" for two free bottles of water b/c I was just a \"base line member\". After checking the room out the bed was well past it's life expectancy and needs to be replaced and updated, very uncomfortable. Cleaning staff in the AM was loud and rude as well. Tried to open my door as I was getting ready for my day.
Business
10/10
Exceptional
21 Jan 2025
Nicholas
Very nice and would stay here again with our dogs.
Friends_and_family Family
10/10
Exceptional
12 Jan 2025
Cari
Was very nice!
8/10
Excellent
03 Jan 2025
Chris
Everything was great. Could have bigger pool towels.
Business_and_leisure
10/10
Exceptional
15 Dec 2024
Kimberly
Great place!
Leisure Family_with_children
8/10
Excellent
11 Nov 2024
Kellie

Responsive Service

Overall, it was okay for just two nights. Upon arrival, noticed mini refrig was not working-was unplugged. I plugged it in to find out was VERY NOISY - something was wrong. Called the front desk and gal said she'd try to check into it, but maintenance was on site the next day. Didn't hear from anyone...at some point i got a text from the hotel asking if everything was okay and I responded regarding the mini refrig & that remote batteries weren't working. By the time I got to my room at 5pm - it was swapped out, remote worked, and all was well! The bed/mattress was uncomfortable-hard. These are minor things IMO. Other wise all else was just great!
Business
8/10
Excellent
09 Nov 2024
Jennifer
I don’t know if the elevators have ever been vacuumed. I paid for breakfast through Expedia and was told I had to pay $14.99 per person. I said I already paid and was told I had to call Expedia which I did. They then called and explained I had already paid for it. I was given a voucher for one meal so my sister used it while I watched her eat.
Leisure Family
10/10
Exceptional
07 Nov 2024
Todd
Good value
10/10
Exceptional
01 Nov 2024
Cari
Was very nice and kids had a blast
6/10
Pleasant
31 Oct 2024
Verified traveler
The room was comfortable. However, the bathtub faucet handle was falling off and I was unable to take a bath or shower.
Friends_and_family Friends
6/10
Pleasant
20 Oct 2024
Steven
Expensive (charge for breakfast, internet, and water bottles) and too much chlorine in pool.
10/10
Exceptional
17 Oct 2024
Adam
Property was cleans and well maintained. Staff was friendly and very helpful. Only minus was kids running the halls and stomping on floor above us.
Leisure Family
6/10
Pleasant
13 Oct 2024
Deanne
Housekeeping woke me up; phone rang 7 am two mornings and hung up; no comp breakfast; noisy
10/10
Exceptional
22 Sep 2024
Craig
The room was cleaned and smelled wonderful. Bed and pillows were comfortable. Pool was warm and hot tub was good. We did breakfast in the morning with cooked to order omelets. I would definitely stay again.
10/10
Exceptional
22 Sep 2024
James
Great
6/10
Pleasant
23 Aug 2024
Troy
You let them put \"FOX News\" on public TVs. Not staying at sites that promote racism. I will find another site in town on my next trip. Sorry
10/10
Exceptional
23 Aug 2024
Andrew
Very nice hotel. Would stay again.
4/10
Poor
14 Aug 2024
Stephen

Poor service, no housekeeping, and a power outage

When we checked in at midnight, the front desk clerk had trouble checking us in because we booked through a third party instead of directly through them. She called a manager on her cell phone and still had trouble, but eventually gave us a room. We had a three night four day stay. We never were able to get the wi-fi to work on our phones. There was a 45 minute power outage on the first morning so I took a shower using my cell phones flashlight as a light in the bathroom. Housekeeping is supposed to come every other day, but our room was never serviced during our stay. Lastly, when I checked out the front desk clerk did not ask me how my stay was. She just said a receipt will be emailed to me through my third-party provider.
Partner
10/10
Exceptional
13 Aug 2024
Lindy
This property was very easy to get to. It was located next to a lot of food and a lot of shopping places and entertainment places very enjoyable place.
Leisure Family
10/10
Exceptional
12 Aug 2024
Kelly
Front door was a little confusing to find
Loved that there was a shaving step in the shower (very unique for a hotel)
Leisure Friends
10/10
Exceptional
12 Aug 2024
Hunter
Perfect for families, throughly enjoyed our stay. Breakfast had plenty of variety for everyone.
Leisure Family
4/10
Poor
11 Aug 2024
Sarah
Expedia has it listed as breakfast included but when we checked in we were told it’s $15 per person. The power went out while we were there and someone was stuck in the elevator. Pretty stressful situation. After our first night someone came and collected our towels but didn’t replace them or provide any other sort of room service. Just took the towels which felt odd. The phone in our room didn’t work and the tv wouldn’t let us watch anything for more than 5 mins before automatically switching to the movie channel.
Business_and_leisure Family
10/10
Exceptional
10 Aug 2024
Hannah
We got the last room available. Clean room, good complimentary shampoo, conditioner, body wash, and lotion. Also great bar and mini snack spot
Leisure Partner
10/10
Exceptional
08 Aug 2024
Kyterra

Excellent

Very comfortable bed
Partner
6/10
Pleasant
26 Jul 2024
Samantha
Great location. Facility was clean. Staff was rude and not LGBT friendly.
Leisure Partner
10/10
Exceptional
23 Jul 2024
Valerie
Great stay
Leisure Family
10/10
Exceptional
19 Jul 2024
Jose
Property has all the amenities you could need with a great location that is surrounded by entertainment, dining, and shopping to make the experience even better.
Leisure Family_with_children
10/10
Exceptional
14 Jul 2024
Sa-Sha
Quick and easy to check in/out! Clean rooms and everything needed!
Leisure Family
8/10
Excellent
30 Jun 2024
Carrie
Would stay there again.
Leisure Family
8/10
Excellent
20 Jun 2024
Kolleen
I've stayed 3 or 4 times. The rooms are comfortable and clean. Staff is helpful and friendly.
Business
6/10
Pleasant
20 Jun 2024
Erin
It’s was fairly clean
Self

Location & surroundings

Hilton Garden Inn West Des Moines
205 South 64th Street, West Des Moines, United States

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Hilton Garden Inn West Des Moines

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