Name: Motel 6-West Des Moines, IA GA
Address: 7655 Office Plaza Drive North, West Des Moines, 50266, US

2/10

Poor

03 Aug 2026

Rochelle

Photos and rating were misleading. The lobby was tiny, lots of signs throughout the building regarding safety (don’t leave item in y car), lock the deadbolts in the room, etc. The room itself appeared clean at first glance and smelled of bleach, but we found stains on the sheets, the floor felt sticky, and the bathroom not super clean. I do not recommend staying here. Pay the extra $50 to stay somewhere else.

6/10

Pleasant

02 Aug 2026

Kelsey Schnoor

Hallways were very much full of debris. Room was mostly clean. Floors needed swept and the tub had dirt or something in it. There also were several places that needed drywall repaired and painted.

10/10

Exceptional

02 Aug 2026

Julia

It's what you're expecting. The front desk staff were incredibly polite to me and let me check in at 11 a.m. I am very grateful.

4/10

Poor

01 Aug 2026

David

Dirty and looked cheap

8/10

Excellent

29 Jul 2026

Don

Easy access parking. Room quiet. Good AC. Fridge but no microwave.

10/10

Exceptional

29 Jul 2026

Deliz

Clean

8/10

Excellent

26 Jul 2026

Patricia

Needed extra pillow. Had to go down to desk and get and had to wait 15 minutes.

No shampoo I. Room and no hair dryer

8/10

Excellent

23 Jul 2026

Brian

Good stay staf was helfull

2/10

Poor

22 Jul 2026

Tiffany

This place is a joke

4/10

Poor

22 Jul 2026

Melissa

The hotel sucks and so does the staff...ice machine doesn't work half the time

10/10

Exceptional

21 Jul 2026

Vicki

The weekend stay was very quiet. The staff was friendly and helpful. The parking was convenient and close to the entrance. The AC was fantastic. The room was clean. The bed was comfortable.
This Motel was in a great location, close to restaurants, gas stations, interstate and the mall.
The only thing I’d suggest changing is replacing the bar soap with liquid soap, in refillable containers.

Family_with_children

4/10

Poor

19 Jul 2026

Derik

I’ve stayed here several times and this time my experience wasn’t so good.

Partner

4/10

Poor

19 Jul 2026

Debra

There were not soap and only one towel. Floors were dirty. The shower was hot which was nice

Friends

8/10

Excellent

18 Jul 2026

Robert

Basic hotel room. I found it clean and quiet.

Self

6/10

Pleasant

18 Jul 2026

Martay

Great location but the property is absolute trash, it smells bad the carpet stinks it looks like it's under destruction instead of construction and to many animals

Self

2/10

Poor

18 Jul 2026

Amy

Do not waste your money. It looks clean in the pictures but look closely and you notice boogers on the wall, hair in the bathroom, dirty door knobs and walls. I didn’t stay and they would not refund any of my money. The halls reek of animal urine with stains, even the elevators re dirty. Super sketch.

Self

6/10

Pleasant

17 Jul 2026

David

The check-in was good and the room was okay. But I wasn't sure if the sheets had been changed out as I found some black hairs on the sheets but since I was by myself and then I have my wife with me I did not make a big deal of it even though I wanted to. Also the bathroom floor was not very clean at all and looked like it hadn't been cleaning quite a while. Other than that it was good. Thank you.

Self

10/10

Exceptional

16 Jul 2026

Mike

Great place with great people!

Partner

2/10

Poor

12 Jul 2026

Ronald

Staff on duty upon arrival was helpful, thereafter not so. (1)Ice machine was not working; initially desk clerk said nothing could be done. After much cajoling, he brought some ice (which he said was not for guests). (2) (During the late evening and early morning hours, children were running up and down the hall outside our room, slamming doors and shouting (3) In the morning, we discovered bathroom sink in the room was plugged and water would not drain. Sink was missing opening/closing device. Plumber was not available to help. Desk clerk brought a plunger for me to clear blockage. Effort to clear drain resulted in very dirty water, including debris, filling the sink. Sink never drained so we needed to use water from the tub faucet to brush our teeth, et. al. (4) Morning clerk said only thing she could do was offer another room, which was not useful because we were only staying one night and were already running late for an appointment. (5) Desk clerk in the morning was on her cell phone when I went to the lobby for coffee. She hadn't noticed dispensers were empty. Unacceptable conditions overall. Staff demurred from adjusting cost of the room.

Friends_and_family Family

4/10

Poor

12 Jul 2026

Suzanne

The ice machine was broken and there was no shampoo in the room.

Partner

4/10

Poor

12 Jul 2026

Jessica

Ice maker broken, trash piled up next to can in elevator area. Room was fine.

Self

4/10

Poor

10 Jul 2026

Gary

-The property was never the best thru the years but has gone down hill in every aspect over the last few years, there is a micro wave in the lobby that I can guarantee has never been cleaned since day one , nothing works, ice maker, pool has been not open for the last several years. I'm done with them !!!!!

Friends

8/10

Excellent

09 Jul 2026

Nancy

No ice. Needed when you are traveling

Family

8/10

Excellent

08 Jul 2026

William

If somebody would just spray a little Round Up to kill the weeds, the property would look a lot better. The staff was friendly and helpful.

Pet

4/10

Poor

06 Jul 2026

James

You can the place was once a nice Motel 6, but the upkeep of the building has long since suffered. Rooms are tiny. I thought I was getting a deluxe suite because that’s what I paid for, but instead it was a regular room. For the price, a one night stay in a hurry was fine, but beyond one night, look elsewhere.

Self

10/10

Exceptional

05 Jul 2026

Deliz

Clean room air conditioning

Family_with_children

10/10

Exceptional

01 Jul 2026

Eric

H

10/10

Exceptional

30 Jun 2026

Monica

It’s an old hotel, which gave it character. The rooms have been modernized and it was spacious enough and comfortable. The gentleman who checked me in made a point to ask me if everything was o.k. when he saw me afterwards headed out to get my stuff. And the gentleman at the front desk in the morning was helpful and friendly in a genuine manner.

10/10

Exceptional

30 Jun 2026

wesley

The rates are responsible and rooms are decent. No extra amorties No breakfast they do have coffee in the lobby and an elevator so you don't have walk up flights of stairs.

Family_with_children

4/10

Poor

29 Jun 2026

Teresa

Needs updating especially outside and entryway. Room overall clean. Staff were friendly.

Family

4/10

Poor

28 Jun 2026

Noah

There were several things that were broken in the room. There is rust all over the bathroom.

Self

10/10

Exceptional

26 Jun 2026

Lillian

I like everything about the hotel and the staff is very friendly

Pet

10/10

Exceptional

14 Jun 2026

darcy

Staff was kind an friendly

Cons other guests are rude an disrespectful I have so many door dings on my vehicle now but not property's fault they cant control their customers some people just dont have respect nor manners
But property's other then that was quiet an relaxing

Pet

4/10

Poor

14 Jun 2026

Teresa

Just going to hit the obvious stuff.
Dorm rooms seem bigger.
Sticky spot under the desk.
Refrigerator coils were frozen over with ice and it whirred all night.
The sheets were stained.
The lights in the parking lot were like it was noon all night, even with shades down the light around the edges was bright!
The bathroom sink had something like bread dough in it.
The bathtub at first glance is quite nice, but it was slippery to stand on while showering.
The bed was a 7” mattress with very little support.
My second night back to the hotel, the amount of illegal smoking substances present in the lobby and hallways were enough to get a second hand smoke “mellow” feeling in my room overnight.
Not sure I can blame that on the property but, it was mentionable.
However, air conditioner worked great!

Self

6/10

Pleasant

14 Jun 2026

SCOTT

Room was clean- hallways needed swept, and garbage can out front was overflowing

Family

4/10

Poor

14 Jun 2026

SHELLY D

You can put lipstick on a pig but it is still a pig.

Friends_and_family Family

6/10

Pleasant

13 Jun 2026

Thomas

The 1st room the sink was clogged and hair coming out the drain. The floors had weak spots and the phones in rooms don’t work. Paint chipping everywhere and they let crack heads hang out in the entryway and an over all smell inside the building. If your needing a bed only it works.

Friends_and_family Family

8/10

Excellent

11 Jun 2026

Nancy

All was good. Did need an ice machine but the only one in the building was not working. We also reported that the sink in room 212 was draining very slow.

Partner

8/10

Excellent

07 Jun 2026

Tresa

Clean room, not enough towels or trashcan. Bets were comfortable enough but mattress would slide all over the base. No breakfast at all, Ice machine didn't work, pool was closed.

6/10

Pleasant

06 Jun 2026

Keith

Solo traveler... so it fit my needs for the night

Self

8/10

Excellent

04 Jun 2026

Mark

Since the rooms have been upgraded in the past, they are very pleasant to stay in. The exterior cleanliness could be a little bit better, but the rooms and interior cleanliness was very good. The staff was friendly and helpful and I checked in and out quickly. The motel is a great choice for quick no frills stays.

Partner

6/10

Pleasant

04 Jun 2026

Scott

The have dish. I couldn’t watch game 1 because that channel didn’t work.

Self

4/10

Poor

01 Jun 2026

Huazhang

No microwave. Noisy air conditioners. The room was clean.

Family_with_children

4/10

Poor

01 Jun 2026

Huazhang

No microwave. Noisy air conditioners. The room was clean.

Family_with_children

8/10

Excellent

31 May 2026

Cathi

Older looking hotel. Staff was friendly and helpful. Room was big and clean with comfortable beds. No coffee or microwave in room. Bathtub needed a slip proof mat. It was very slippery. Pool out of commission. Quiet and convenient to expressway and some restaurants. Shout out to Mi Patria Ecuadorian restaurant. Excellent food and service.

Friends_and_family Family

10/10

Exceptional

30 May 2026

Edward

All we expected was a clean room with a bed, shower and tv. We were in the area for a soccer tournament and this motel was far more affordable than others, if you're fine not having a pool or breakfast. It was a decent stay.

Family_with_children

2/10

Poor

27 May 2026

Jeffrey

The toilet wasnt even bolted down!

Family_with_children

8/10

Excellent

25 May 2026

Amy

The clerks I interacted with were very pleasant. The manager on the other hand was HORRID ~ VERY RUDE! I liked that there was no carpet in the room. I really really really didn't like that the doors were not automatic. Made it very challenging to get the luggage in especially since it was 2 doors. Would I stay again? Probably.

Self

8/10

Excellent

24 May 2026

Darcy

Perfectly fine hotel.

8/10

Excellent

23 May 2026

Rodney

Good place for the price.

Self

10/10

Exceptional

21 May 2026

Tabatha

Clean

Pet

10/10

Exceptional

20 May 2026

Jesunifemi

It was all surprisingly great! Very clean and clearly very well-kept. And also a good sized room as well

Self

10/10

Exceptional

19 May 2026

Susan

This Motel 6 was exactly as advertised. I was very pleased with my room and the property. Double lock door was nice too. Thank you! I will stay here again when traveling to WDM.

4/10

Poor

18 May 2026

Zak

Didn't have basics like hair dryers or clothes irons in the room that are in pretty much every hotel room I've been in. Mattresses slide right off the beds when you barely touch them. Tv claims to have YouTube, netflix, and casting from phones, none of which worked at all. Electrical outlets were hanging out of walls. Door to building closest to room wasn't secure at all. Sketchy people yelling at each other right next to my car. Ice machine broken. Front desk couldn't even supply paper towels. Door to room had to be pulled closed or would just stay open, which could be dangerous if you happen to forget to pull it shut. I wouldn't usually stay in a motel 6 but thought since it was in a nicer area of town it might be ok but I guess I was wrong. I could probably think of other issues but I'm kinda over this review and don't want to think of that place anymore

Friends_and_family Family

10/10

Exceptional

16 May 2026

Gerald

was okay

Self

6/10

Pleasant

16 May 2026

Lacey

Room was clean

Pet

4/10

Poor

15 May 2026

Brenda

I dont like the facilities and a poor service

Family_with_children

4/10

Poor

12 May 2026

Cheyenne

I didn’t feel safe. It smelled like cigarettes. The walls and floors were filthy. 10/10 do not recommend

2/10

Poor

12 May 2026

Tanner

Rude

8/10

Excellent

11 May 2026

Anita

Location is close to the mall & the interstate.

10/10

Exceptional

11 May 2026

Imani

Sian is amazing !! Hes always amazing . He goes above and beyond for his guest !

Partner

2/10

Poor

04 May 2026

mekayla

I can deal with the small room, and no breakfast, i can also deal with the loud food truck parked in the back parking lot. What i cant deal with is finding q cockroach in my room and the staff acting like it was no big deal, then after being told i could call monday to speak to a manager. He shrugs it off and tells me to call corporate. I call corporate for them to reach out to the hotel and for the manager to tell them they have no record of the incident even though i brought the bug directly to the front desk and the gentleman working said he would note it in my account not to mention i had just spoke with the manager before being sent to corporate. Atleast take responsibility for not being clean. All they were willing to do was move me 3 rooms down. I will never stay here again if you dont want cockroaches all over your stuff i wouldnt stay either!!! Horrified and disgusted to say the least.

Friends_and_family Friends

10/10

Exceptional

04 May 2026

Maryann

The beds are comfortable, the tub is a huge corner tub w/no plug. The check in was fast. The room was quiet. There is no breakfast just coffee. The window in my room has some specs of something on the inside. Its a basic room w/ a fridge & microwave. The TV does work. Best sleep ive had in a year.

Family

2/10

Poor

03 May 2026

Tim

Do not recommend. Place is filthy

Self

10/10

Exceptional

03 May 2026

Heather

Exactly what you'd expect. Nothing fancy but clean, cheap, and a great location.

Self

10/10

Exceptional

03 May 2026

Colleen

Room was clean, quiet, and pet friendly! Just the bare essentials, but's that was all we required. Staff was very friendly . It's a shame that the grounds are littered with many cigarette butts, left by rude smokers.

Partner

10/10

Exceptional

02 May 2026

Deb

Very clean
Close to interstate and couldn't hear the traffic. Close to the casino and restaurants. Flying J staff are super friendly. Love that it is pet friendly and no charge or having to show proof of esa or service animal

Family

10/10

Exceptional

30 Apr 2026

Heather

It was a very clean room, accommodating staff and comfy beds.. I would stay there again. 😊

2/10

Poor

30 Apr 2026

Michelle

Great front desk staff. Love to see the same people each time we visit.

Partner

2/10

Poor

30 Apr 2026

Bryan

Found a cockroach in the room and was told I couldn't get a refund. I left and stayed at a different hotel. Sometimes the cheap option isn't worth it.

6/10

Pleasant

27 Apr 2026

Jeannine

Handicap room... bathtub?

8/10

Excellent

25 Apr 2026

Carolyn

It was as good as you should expect for the price. The floor had a significant soft spot which messed up the flooring a bit. There was a mystery substance splattered across the wall next to the bed and there was something that had been spilled in the fridge. The parts that matter most to me were there, there weren't any bugs and the bed was comfortable.

Partner

4/10

Poor

25 Apr 2026

Jim

The tv didn’t work, the air didn’t work, the room was not good at all

Partner

10/10

Exceptional

24 Apr 2026

Christopher

Motel 6 is in the center of west des moine. I had a clean room, easy self parking, renovated hotel.

Self

6/10

Pleasant

24 Apr 2026

Debra

Last night was my 10th night staying in a hotel and this one had to be one of the least desirable. It could use a Handyman’s Touch.

Self

4/10

Poor

21 Apr 2026

Regina

The sheets had holes in them and were stained. The floor was dirty. The window had air coming in it all night and whistled.
The bathroom light quit working in the middle of the night. The trash receptacles in front of the building were both overflowing with trash on the ground.

Family

10/10

Exceptional

20 Apr 2026

Charity

Great as always

10/10

Exceptional

19 Apr 2026

Charity

As always this place is better than expected!

Self

6/10

Pleasant

19 Apr 2026

Emily

Ice machine didn’t work.

Family_with_children

6/10

Pleasant

17 Apr 2026

Tony

Nice Staff. No microwave in the room. Does have a refrigerator. Kinda of noisy, not the hotels fault just people coming in and out all times of the early morning 3AM on with doors shutting. More of a tenant issue. It was ok though for the Des Moines area.

Self

10/10

Exceptional

16 Apr 2026

Justin

Very nice clean room. Especially for the price!

Self

4/10

Poor

15 Apr 2026

Tiffani

While the bedsheets were washed, they had stains all over them. The towels and washcloths had hairs of various kind (yes, that kind specifically), and the TV remote had some dried sauce of some sort on it. Absolutely disgusting and very disappointing considering the high reviews this place has. The staff were very friendly and were wonderful.

Self

10/10

Exceptional

14 Apr 2026

Walter

Heating unit was very load

2/10

Poor

13 Apr 2026

Alexis

I would rate this lower if I could. When we first checked in, the man working the night shift told us we were not allowed anymore pillows or blankets unless it was an emergency because they were a sold out hotel. Our room had one very thin blanket, so we froze the entire night. He did give us another pillow after I explained that my boyfriend has trouble breathing and needed to be propped up. You could tell he was very annoyed because he was on a phone call on his personal phone with someone and we had interrupted. On the morning of check out, I had gone to the bathroom and found cockroaches in the shower. We showed the same man that morning and he explained he was sorry, but there was nothing he could do for us and to contact the manager the next morning. We contacted and they lied and said that we never said anything about this and because of that they would not refund. Don’t waste your morning on this place.

Partner

6/10

Pleasant

13 Apr 2026

Melissa

Decent, small rooms, no breakfast. Asked for multiple pillows. Only got 1. No cleaning services during stay

Partner

10/10

Exceptional

12 Apr 2026

Jeff

Clean room great price staff was great.

Partner

6/10

Pleasant

12 Apr 2026

noel

Not fancy but slept well in a nice quiet room

6/10

Pleasant

12 Apr 2026

Julie

Parking was okay. Didn't have issues finding a spot when we got after 1am. It was quiet, no loud sounds. Not bad for a Motel 6. Nothing fancy but for 1 night and bed was comfortable.

Friends_and_family Friends

8/10

Excellent

12 Apr 2026

Carmen

Room was okay. Could use a deep clean. Pillows were uncomfortable. Bathroom floor was in need of repair.

Friends_and_family Family

8/10

Excellent

12 Apr 2026

Robert

Everything was good

6/10

Pleasant

12 Apr 2026

Ian

Good parking. Friendly and helpful check-in. Building condition \"adequate\" with chipped paint and walls. Our lavatory paper holder was missing - torn off the wall. Bedding and towelling nicely clean.

Partner

10/10

Exceptional

10 Apr 2026

Mark

Yes

10/10

Exceptional

10 Apr 2026

Mark

Yes

Self

10/10

Exceptional

02 Apr 2026

Wendy

Nothing fancy but very clean and friendly staff.Would highly recommend 👌

Partner

8/10

Excellent

31 Mar 2026

Kenneth

After finally figuring out how to get to the hotel, it was acceptable. The room was fairly small, but the bed was comfortable, and wifi worked well. The room did have a large bathtub that was really nice, and the towels were better quality than expected. A decent value accommodation.

Pet

4/10

Poor

26 Mar 2026

Christopher

Rooms are clean, people sre nice but the hotels in disarray. Ac is missing the fsce and buttons, tvs sitting on the desk because it cant be mounted on the wall for some reason and its outdated. Floors look like they need s major overhaul, list goes on. For the price its decent but they could do so mych more with this place

Partner

10/10

Exceptional

26 Mar 2026

MCHAEL

Clean, quiet room. Safe area

Self

6/10

Pleasant

26 Mar 2026

Nick

Parking was easy, a few fast food places nearby but other than that it was just ok .

Family

4/10

Poor

19 Mar 2026

Patrice

The bathroom door lock was broken. The front door was difficult to lock. The bathroom did not have hotel shampoo.
On a good note, the room was clean and the bed was comfortable.

Partner

10/10

Exceptional

18 Mar 2026

Kevin

Overall this place was pretty good. Floors are really creepy tho so you'll here everyone's movement including your neighbors but overall I couldn't complain