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Drury Inn Suites West Des Moines
Des Moines - IA · United States
5505 Mills Civic PkwyView location
9.4/10Excellent1,157 Reviews
Cleanliness9.8/10 9.8
Service9.8/10 9.8
Comfort9.6/10 9.6
Condition9.6/10 9.6
Amenities9.6/10 9.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Drury Inn Suites West Des Moines
The Drury Inn and Suites West Des Moines is a popular choice for travelers visiting West Des Moines, Iowa, whether for business or leisure.
Guests enjoy a comfortable stay with a comprehensive range of amenities, including free Wi-Fi in all rooms, wheelchair accessibility, a 24-hour front desk, facilities for disabled guests, and luggage storage.
The comfortable guest rooms ensure a restful night's sleep, and some rooms also feature amenities such as LCD/plasma screen televisions, complimentary wireless internet access, whirlpool bathtubs, air conditioning, and heating.
Guests can unwind after a busy day by taking advantage of the hotel's recreational facilities, which include a hot tub, fitness center, outdoor pool, and indoor pool.
Show less
With its friendly staff, excellent facilities, and convenient location, the Drury Inn and Suites West Des Moines offers a pleasant stay for all visitors.
With a stay at Drury Inn & Suites West Des Moines in West Des Moines, you'll be within a 15-minute drive of Jordan Creek Town Center and Drake University. This hotel is 10.8 mi (17.5 km) from Casey's Center and 14.7 mi (23.7 km) from Iowa State Fairgrounds.
Make yourself at home in one of the 180 guestrooms featuring refrigerators and microwaves. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
Anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 36
Pet max weight (per pet) in lb is 80
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 50 per accommodation, per stay
We have included all charges provided to us by the property.
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You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
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Minimal age
18
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Optional fees
- Pet fee: USD 50 per accommodation, per night
- Service animals are exempt from fees
- Rollaway bed fee: USD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
West Glen Town Center
0.1 km / 0.1 mi
MercyOne Mills Civic Express Care
1.4 km / 0.8 mi
Valley Stadium
1.8 km / 1.1 mi
Jordan Creek Town Center
1.9 km / 1.2 mi
Cinemark Century Jordan Creek 20
2.5 km / 1.6 mi
The MidAmerican Energy Company RecPlex
3.1 km / 1.9 mi
Bridgewood Plaza
3.1 km / 1.9 mi
Topgolf
3.1 km / 1.9 mi
Huston Cemetery
4.1 km / 2.6 mi
Jordan House
4.5 km / 2.8 mi
West Grand Golf
4.7 km / 2.9 mi
Whisper Point Park
4.8 km / 3 mi
Mercy Medical Center West Lakes
4.8 km / 3 mi
Raccoon River Park
5.5 km / 3.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 175
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Wi-fiExtra charge
- Room serviceExtra charge
- Laundry serviceExtra charge
- Smoke detector
- Hotel safeExtra charge
- Lift accessExtra charge
- Luggage roomExtra charge
Show 7 more facilities & services
- Towels and bed linenExtra charge
- Restaurant
- Smoking areaExtra charge
- Hot tubExtra charge
- Breakfast
- Non-smoking establishmentExtra charge
- FitnessExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDrury Inn Suites West Des Moines
SUITE Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDrury Inn Suites West Des Moines
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE TWO QUEEN BEDSDOUBLE • DELUXE TWO QUEEN BEDSDBL.2Q-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDrury Inn Suites West Des Moines
DOUBLE DELUXE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDrury Inn Suites West Des Moines
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDrury Inn Suites West Des Moines
SUITE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDrury Inn Suites West Des Moines
SUITE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDrury Inn Suites West Des Moines
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDrury Inn Suites West Des Moines
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDrury Inn Suites West Des Moines
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDrury Inn Suites West Des Moines
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDrury Inn Suites West Des Moines
SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED WITH JACUZZIDOUBLE • KING BED WITH JACUZZIDBL.JA-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED WITH JACUZZI
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDrury Inn Suites West Des Moines
DOUBLE KING BED WITH JACUZZI
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED WITH JACUZZI
Adult and child limits apply within the room's total guest limit.
Room code: DBL.JA-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accesible DeluxeDOUBLE • Accesible DeluxeDBL.H6-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accesible Deluxe
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDrury Inn Suites West Des Moines
DOUBLE Accesible Deluxe
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accesible Deluxe
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Drury Inn Suites West Des Moines
100
reviews shown
Binh
Great service and staff
Karen
Very busy time with a lot of people staying there and only 1 working elevator
Bruce
Good food and guest reception. Comfortable pillows!!
Melinda
Room and main areas were clean. Good variety for dinner and breakfast selections. Dinner was overly crowded and many could not get places to sit.
Lisa
The breakfast was fabulous and the happy hour/kickback food was also terrific! The location is superb, we will definitely be back! Hopefully the next time we visit they will have both elevators running. It got a little tight with just one elevator at the busy time in the morning as people were checking out.
Christopher
I didn't stay there I need my Refund
Linda M
it was a good experience
Deb
Excellent as always! No problems every at a Drury
Mady
Overall everything was good the only suggestion I have is switching up breakfast items
Barbara
Second visit and great both times!
Tasha
We stayed here because it was in the 90’s and our A/C was out. It couldn’t be fixed for 2 days. Their free dinner and 3 alcohol beverages per adult per day was such an unexpectedly nice feature, and all the staff were so friendly and helpful. My toddler loved the pool and us adults enjoyed the hot tub. The room was very comfortable with a little fridge and microwave. Breakfast was better than most hotels too! Would 100% stay here again!
Jennifer
It was an excellent restful sleep will definitely stay here again
Stacey
Clean and staff were helpful
David
Very clean an accommodating, the extra evening dining and drinks were great!
Amanda
Outpool was a nice touch, staff was amazing as always!
Arika
Kitchen staff were extremely nice and were busy keeping the food area clean and restocked.
There was a long line of customers waiting to get checked in-- so that was a bit disappointing. My friend wasn't even able to get into her room until later that night.
The pool area was great.
An elevator was broken during our stay, and since the hotel was completely full of guests that was a challenge.
There was a long line of customers waiting to get checked in-- so that was a bit disappointing. My friend wasn't even able to get into her room until later that night.
The pool area was great.
An elevator was broken during our stay, and since the hotel was completely full of guests that was a challenge.
Kenneth
Great stay! Evening reception was more like a full dinner, and breakfast did not disappoint either. Definitely would stay here again!
Joel
Only one elevator worked.
DeeAnn
Clean room, helpful staff.
Teresa
.
Stacy
Hotel is clean. Convenient to have meals provided. Hotel overall is pricey for what it is- pillows and mattresses are uncomfortable. No lotions provided and only 2 towels provided in the room.
Kerri
It was nice and in a convenient location from our venue. Everything was clean.
Lacey
Breakfast and kick back were great amenities. Pool was clean and not freezing. Room was clean. Staff was friendly.
Erin
The dinner, pool and breakfast were great. The staff was nice.
David
Breakfast and supper -Free Friendly staff
Rooms clean. Beds were comfortable and rooms were quiet.
Rooms clean. Beds were comfortable and rooms were quiet.
Heather
Great room accommodations and space for a family. Breakfast and evening kickback meals were great. Nice hotel amenities.
Kim
The hotel overbooked and we were not given a room. We were sent to another hotel that was cheaper than the room we paid for at the Drury and we’re not refunded the difference in the amount of the room.
Kristi
The breakfast and kickback are wonderful amenities, especially for families with kids. My issues is that they only have two elevators in a building with 6 floors. That includes housekeeping and maintenance as well. So when one elevator isn’t working (like while we were there) that is a major inconvenience. There were people waiting in line for the elevator in a line with staff and having to take turns and wait multiple times with 6 floors! Also the beds suck, worst night of sleep I’ve had in a long time in a hotel. Won’t be staying here again.
Kevin
Rooms are small carpet smelled and was sticky. Bathroom was small.
Kelli
Stayed 3 times but decided for the money it will be our last. Nothing bad but not the. Cleanliness/ not dirty but not great and elevator has been Fuentes to 2 the last 2 times we stayed
Michael
Easy access to hotel location.
Walking distance to shopping and dining.
Kickback is always a treat and staff continues to be pleasant - thank you again!
Walking distance to shopping and dining.
Kickback is always a treat and staff continues to be pleasant - thank you again!
Robyn
The front desk girl at night was drowning but she did amazing with no help from her manager. She needs a raise
Amanda
Clean room and great breakfast
Katie
Our stay was great but what stood out the most was how friendly the staff was!
Kimberly
I’ve learned that Drury hotels are simply some of the best hotels in the country. Family owned, incredibly high standards, staff who love their jobs.
Jim
Awesome!
Loren
Breakfast and kickback food was great! Free soda machine as well which everyone loved. Clean rooms and bathrooms. Downside was no room amenities- no lotion etc.
KAREN
Check in was odd. Desk person loud and did not offer info. Just kept asking questions, like ifknew when breakfast was. I said no, and had to ask where it would be served, where elevators were, wifi connection... 😒
Lynette
Very clean room and super friendly staff. The dinner and breakfast were a great addition to our stay. Great location for your cross country trip.
Shelley
Staff was great, the complimentary breakfast and dinner + drinks were such a money saving bonus. The location was great with plenty of conveniences around the property. Good gym, good pool!
Sue
The place was extremely busy, the only downside was popcorn dropped by people, but didn't pick the droppings. Love the popcorn, but probably needs more supervision on those busy nights.
Aimee
Big clean hotel with great kickbacks and breakfast options
Laurie
So the hotel room was great.. one of the elevators were broken and with this property being as big as it is it needs at least 3 or 4 to keep the flow going. I was on the 7th floor alone and it was dreadful waiting. Normally I would just take the stairs in that situation but of you have luggage and small children it can be a bit tricky. Also there were A LOT of people there due to baseball tournaments so only having 1 functional elevator was ridiculous.
Loved that room though!
Loved that room though!
Sarah
Clean and quiet room. We were traveling as a family with young kids, the pool was very small-half in door/half outdoor. Hot breakfast with several options.
David
Everything was great. We had no issues
Jennifer
Elevator was broken lots of people trying to use 1 elevator
Debra
Stayed here on our way to MN after a long drive from Texas. Such a nice hotel, room was very clean, bed was extremely comfortable. Location was also great with lots of shops and restaurants within walking distance. Would definitely stay here again.
Ryan
Clean room, great amenities and staff. Enjoyed our stay.
Anthony
Good hot breakfast. Friendly staff. Very clean room.
Steven
Quick stop for 1 night. Very friendly staff and great location - it's nestled in a property like an outdoor mall. Experience a little affected by one side of the elevators being out, combined with a flock of traveling kid baseball teams, so we ended up skipping any kick back. 20 minutes from down town.
Leanne
No complaints at
Christina
Clean room, good breakfast and dinner
Cheryl
Very clean facility! Awesome location with lots of shopping and dining within walking distance! Excellent kickback meal and breakfast. Staff were so friendly, welcoming and helpful.
Brian
We stayed here twice for youth baseball tournaments and overall had a good experience, with a few frustrations worth noting. The location is great, with plenty to do nearby and several solid food options within a short walk.
On the plus side, the food setup worked well for our team families. We were able to make nachos in the evenings with the provided fixings, and the food was generally decent. The free drinks were a nice perk after long days at the fields. The parking lot was usually full, but there was sufficient overflow parking in the back so we could always find a space.
The rooms were quiet and clean, which is important when you have kids trying to sleep between games. Staff were friendly and helpful throughout our stay. The pool was very popular and often crowded, but the kids enjoyed having it as an option.
The biggest drawback was the elevator situation. On both of our stays, one of the two elevators was out of service. That meant a lot of waiting or climbing seven flights of stairs with baseball gear, which got old fast and would be a serious issue for anyone with mobility concerns. Fresh towels also tended to arrive late in the evening, which was a minor annoyance but worth mentioning.
The surrounding area is a highlight: the donut shop, breakfast place, and Mexican restaurant nearby were all excellent, and having Crumbl Cookies close by was a fun bonus for the kids.
On the plus side, the food setup worked well for our team families. We were able to make nachos in the evenings with the provided fixings, and the food was generally decent. The free drinks were a nice perk after long days at the fields. The parking lot was usually full, but there was sufficient overflow parking in the back so we could always find a space.
The rooms were quiet and clean, which is important when you have kids trying to sleep between games. Staff were friendly and helpful throughout our stay. The pool was very popular and often crowded, but the kids enjoyed having it as an option.
The biggest drawback was the elevator situation. On both of our stays, one of the two elevators was out of service. That meant a lot of waiting or climbing seven flights of stairs with baseball gear, which got old fast and would be a serious issue for anyone with mobility concerns. Fresh towels also tended to arrive late in the evening, which was a minor annoyance but worth mentioning.
The surrounding area is a highlight: the donut shop, breakfast place, and Mexican restaurant nearby were all excellent, and having Crumbl Cookies close by was a fun bonus for the kids.
Laura
Really enjoyed our stay. Plenty within walking distance to enjoy.
James
Awesome place to stay
Lawrence
I often wonder if any hotels offer recliner chairs as AB alternative to their soft beds. It would be a blessing to those of us elders with terribly sore backs.
Janet
Great hotel. Rooms very clean and comfy. Only problem was one (out of 2) elevators was not functional. Needs to be fixed asap as the wait for the one elevator was LONG and very crowded once in! Stayed 5/29/26-5/31/26.
Joy
Loved the free dinner and drinks! All was great, but I will have to remember to check if hotels are pet friendly, not a fan! Maybe place pets and their owners on separate floors from those without pets? Not sure they should be allowed by the food….?
Khang
Clean room staff and breakfast are good.
Dan
Great experience! Everything is so clean, staff members are super friendly, the hot breakfast is great. Will definitely stay here again.
Stephen
Good on all points
Albert
Weekend tournaments in town so hotel was very busy. Only one working elevator for the entire property.
James
Nice stay, great location- newer area and by a bunch of food places, gas station, etc. You can walk to breakfast place, donuts, taco shop and others right outside the door. The beds weren’t as comfortable- ours tended to dip in the middle. Also, there is the lightest blanket on the bed and no extra blankets so that isn’t always comfortable. Breakfast was good- lot of options. We’d stay again.
Katie
Amazing stay! Our new hotel for our monthly stays in Des Moines!
Nicole
Great staycation. Close to bars and restaurants.
Steve
The room was clean and spacious. Because of a wheat allergy, we didn’t have the breakfast. Mindy was super nice and helpful.
Marcia
Nice room and good breakfast. The only complaint was the room had a very strong smell. It wasn’t unpleasant, but it was overwhelming. We would prefer a room without any scent.
Jerri Lynn
Our room did not get towels changed or garbage taken out for two days. Had to even ask for a roll of toilet paper!
Mike
Clean rooms, great spaces. Only downfall was one of the elevators was out of service.
Henrik
I loved the dinner and drinks and the friendly staff. Very welcoming environment, I would stay at again.
Paul
The only problem we had was only 1 out of 2 elevators were working
Terrie
This Drury Inn was exceptional. All of the staff members were so very friendly and helpful and in talking to them it was clear that they really liked their job.
The room was clean, very quiet and comfortable.
The complimentary evening “snacks” were so good and qualified as a meal. Breakfast options were hearty and filling.
I would definitely stay here again.
The room was clean, very quiet and comfortable.
The complimentary evening “snacks” were so good and qualified as a meal. Breakfast options were hearty and filling.
I would definitely stay here again.
Tina
The elevator and an access door become issues. On my
Angela
P
Michael
Nice hotel, rooms are spacious and comfortable, breakfast was pretty good the only problem was one elevator was not operating during our stay.
Andrew
Very friendly staff, well staffed and clean. Breakfast was excellent with a lot of variety. Pool and hot tub were great!
Lance
The hotel was great!
Thomas
The tour buses clogged yp the front entrance and then half the elevators were out of service.the lines for the kickback were long.came back a week later and the same things happened
Fix the elevators. The staff had to usethe same one also. Dont think we wil come back. Buton thetripbacktne entrancewas closedso we had topark and unload far away.
Not goid experiences.
Fix the elevators. The staff had to usethe same one also. Dont think we wil come back. Buton thetripbacktne entrancewas closedso we had topark and unload far away.
Not goid experiences.
Terrie
Everything about this hotel was stellar. Evening snacks and breakfast fare was phenomenal. The staff was attentive and friendly. Opted to book another stay here because of all that
Adam
Only thing that wasn't perfect about stay is that we couldn't stay any longer!!
Destiny
Best stay at a hotel yet! Love the location and all the amenities.
Mary
One of the elevators was not working over the weekend we were there. The motel was very busy so several times we had to take the stairs to our 6th floor room!
Verle
Breakfast was the same 2 days in a row, would have been nice to vary sausage and bacon. Perhaps some danish or donuts for variety. They were having trouble with the elevators and had to use the stairs one day of our 2 day stay. Very nice staff and the room was very clean. We like all Drury’s throughout the US. Wish they had more!
Brandon
The
Sarah
Everything was great! One of the elevators was down but not long wait to get on. Friendly staff and enjoyed the free food and drinks from 530-7.
Kathy
The staff was friendly, the food was great! Everything was perfect!
Julie
Clean room!
Floria
This hotel is excellent. The beds were comfortable. The hotel is clean. The staff is friendly. They have a great breakfast and also their evening Mid dinner snack that they carry is phenomenal as well. I would highly recommend this hotel.
Linda and Steve
Elevator down 😣
Too many people to feel comfortable getting food/beverages
Parking was ridiculous.
Loved the other locations we have stayed. We wouldn’t stay here again.
Too many people to feel comfortable getting food/beverages
Parking was ridiculous.
Loved the other locations we have stayed. We wouldn’t stay here again.
Paul
We stayed on a weekend when kids overrun the place. Had long wait for food and beverage but would stay again.
Ann
Need to implement adult hour in the hot tub!
Morgan
Love this hotel
Tom
Good
Angela
Everything was fantastic!
Lori
Lovely property with very helpful and kind staff. Nice place for a quiet and relaxing stay.
Mary
Beautiful hotel, courteous & helpful staff. Convenient location off the I35 roadway.
John
The room was very clean, and the staff was friendly.
Bob
Nice, clean facility, nice staff. Plenty in the area to see and do shopping wise.
Stephen
beds were good most important things
Location & surroundings
Drury Inn Suites West Des Moines
5505 Mills Civic Pkwy, W Des Moines, United States
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Drury Inn Suites West Des Moines
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