Name: Woodspring Suites Des Moines Pleasant Hill
Address: 1525 Metro East Dr E University At Hwy 65, Pleasant Hill, 50327, US

10/10

Exceptional

19 Jul 2026

Wayne

There was a stove top but no pans or plates as far as I could see.
No internet service at all.
room chairs somewhat uncomfortable
pillows inadequate

Self

6/10

Pleasant

03 Jul 2026

Michael

No front desk after hours, I think I woke someone up when I pressed ZERO on the house phone.

The room was exactly what you might expect for $75 all in. Looked like a prison barrack. It had a small kitchen area, but two rock hard plastic chairs, a laminate floor and it smelled quite musty. It was also raining, and it sounded like raindrops were hitting an internal vent or something.

Happy to sleep and get out of there.

Self

10/10

Exceptional

15 Jun 2026

Sarenia

Great place to stay olny place I'll stay when I come to des moines clean friendly and in the perfect little quite area

Self

8/10

Excellent

25 May 2026

Pamela

I liked the full size refrigerator & microwave. Room was clean & serviceable. Excellent room for the price.

Self

10/10

Exceptional

06 May 2026

Chris

Fair pricing - nice, clean room

8/10

Excellent

28 Apr 2026

Amra

the property itself isn’t too bad, it’s close to the highway so you can hear some of the ruckus nearby, but it didn’t really bother us. the staff was super duper friendly and tended to any of our needs :) very pleasant stay!

Family

10/10

Exceptional

23 Apr 2026

Vannessa

Love staying here it’s clean and close to restaurants

2/10

Poor

13 Apr 2026

joe

Noisy neighbors and trashy

10/10

Exceptional

08 Apr 2026

Michelle

Easy to get to. Nice room. Price was good. Loved the full size refrigerator.

Partner

10/10

Exceptional

04 Apr 2026

Vannessa

This was an extended stay it was real nice had a stove convient to cook and a refrigerator will be staying again very convenient area grocery stores and gas stations and near by walking distance when it’s a nice day !

Self

10/10

Exceptional

01 Apr 2026

Bomania

Ok

8/10

Excellent

30 Mar 2026

Evert

Weekend front desk across limited

Self

10/10

Exceptional

20 Feb 2026

Amy

Great

10/10

Exceptional

22 Dec 2025

Porsha

The room was very clean, staff were very friendly and always nice … me and my family will definitely be staying here again

Leisure Family

10/10

Exceptional

17 Nov 2025

Alice

The staff has been so friendly and helpful. The room is clean and comfortable. This is a pet friendly place! I will stay here again!

Leisure Self

4/10

Poor

15 Nov 2025

Pamela

The kitchen had absolutely no kitchenware, no plates, silverware, cooking utensils, nothing. They do sell kitchenware for an additional charge. The only chairs in the room were waiting room chairs so nothing comfortable to sit on when you are staying for a week. It was clean but had poor maintenance. The staff was accommodating and tried to do their best but there is only so much you can do.

Business

2/10

Poor

12 Nov 2025

Lynnette

Nothing worked, no shower no TV

10/10

Exceptional

08 Nov 2025

Randal

Was overall great experience

Self

2/10

Poor

17 Oct 2025

Paul

ALL GOOD

8/10

Excellent

12 Oct 2025

Barry

Room was cleaned, sheet's were stained eww. Shower curtain was same. Wi-Fi worked well, TV, stove top,full sized
Refrigerator all worked as they should. For me bed was way soft but not bad, mostly quiet except the dog across the hall. Staff was excellent. Would definitely stay again if needed.

Self

2/10

Poor

10 Oct 2025

Carlie

I'm expecting a full refund! There was no one at the front desk for check in.

Business_and_leisure Pet

8/10

Excellent

06 Oct 2025

C.Haydee

Good staff very clean close to everything

10/10

Exceptional

28 Sep 2025

Thomas

Everyone was friendly and helpful. The room was very clean and I was glad there was a kitchen and it saved me money

Self

10/10

Exceptional

13 Sep 2025

Carlos

All fine

Business

10/10

Exceptional

17 Aug 2025

Tracy

This property was very nice. Our room was clean and quite. The lady who checked us in was very friendly. There were some uhaul trucks that took up a lot of the parking area but other wise it was ok. Would stay here again

Leisure Partner

2/10

Poor

03 Aug 2025

Kwamivi

Shower switch wasn’t working properly, room smelled bad, hall smelled w..d

Leisure Family_with_children

10/10

Exceptional

26 Jul 2025

Ann

Internet connection is not the best but it works

Business Pet

2/10

Poor

15 Jun 2025

Mark

The worst hotel I have stayed in my 65 years of life. Where do I begin. The pictures lie. It’s falling apart and dirty. In bathroom fan was broken. Door broken. Floor tiles stuck to your feet and came up. For 5 people 2 towels. When we called to get more towels we’re told “Sorry we are closed call back in 2 hours” Only to be told that or “Oh I’m not working right now call me back in an hour”. She never was working. They have full kitchens but nothing that you can use to cook. The entire hotel reeks of smoke; both kinds. If you are reading this review please do not check yourself or your loved one’s in this hotel. If I was the head of Hotels.com I would delist them. I don’t complain much but this experience really should not go unnoticed.

Friends_and_family Family

10/10

Exceptional

09 Feb 2025

Verified traveler

Great stay keep up the good work

Partner

2/10

Poor

16 Dec 2024

Joe

Terrible!!

Business Self

6/10

Pleasant

16 Nov 2024

Miguel

Shower was leaking, cleaners didn't come as they said to clean the room. Hallways dirty, smelled like weed all the time, fire alarm going off at all hours of the day. Stove didn't woke properly..

Leisure Self

8/10

Excellent

29 Oct 2024

Latoya

I would like to see upgraded appliances in the rooms. The carpet in the hallways needs cleaning or replaced. Too many flies around the building and I have a fly in my room every day, no matter how I clean. The staff is great and have great customer service.

Business Self

6/10

Pleasant

31 Jul 2024

Alexander

...

Business Self

2/10

Poor

10 Jul 2024

Dawn

Two time the charged

They charged two time for one week,
The stay was ok

Partner

10/10

Exceptional

02 Jul 2024

Dawn

No tolit paper

It is ok until I asked for tolit paper after hours

They told me i had to wait until the next day

6/10

Pleasant

10 Jun 2024

LORI

Since it was listed as an extended stay, I thought it would have plates, utensils, pots, toaster, coffee pot, etc. It had nothing. Smoke rancid throughout. It was really bad.

Leisure Partner

6/10

Pleasant

28 Apr 2024

Laurel

Very uncomfortable beds. Very small television with limited channels. Loud music in parking lot

Business Self

4/10

Poor

18 Sep 2023

Gloria

Bathroom and fridge clean. Everything smelled old and heavy in smoke.

Friends_and_family Family

2/10

Poor

14 Aug 2023

Heather

Terrible. No staff at desk, just a note to dial 0 at both check in and check out. Room had asbestos tile on floor, no blanket on bed, AC barely worked, bed was a metal foldable temp bed you get on Amazon with just a mattress and no box spring, two pillows that I’m pretty sure are concrete in pillow cases and a folding chair in the corner. Bed bug protector on mattress told me that the hotel has treated for them in the past.

It was awful. I may as well brought an air mattress and slept in the bed of the pick up because I would have rested better.

Leisure Family

4/10

Poor

22 Jul 2023

Jeffrey

Wife arrived at hotel, parking lot was sketchy, room walls were dirty and beds were horrible spring mattresses. I contacted front seat and complained and asked for another room… they were full up. I got a different hotel for my wife and son.

Front desk attendant was a nice guy

Leisure Family

4/10

Poor

10 Jul 2023

Coy

The beds looked and felt fresh out of prison didn’t get much sleep, half the outlets didn’t work, shower curtain rod falling off the wall, security doors didn’t work properly, room was dirty. The staff was nice though.

Leisure Pet

10/10

Exceptional

10 Jun 2023

Marcia

i was happy about everything except I would have liked a coffeemaker in the room

Leisure Friends

6/10

Pleasant

20 Feb 2023

Lori

The room was very sparse. The window had the old fashioned metal blinds and no curtain. The chair was a conference room chair, not an easy chair. There was no USB port for phone charging. There was only an overhead light, no lamp. It also smelled strongly of stale tobacco, as did the hallway. It made me think of a halfway house.

Business_and_leisure Pet

10/10

Exceptional

20 Sep 2022

Audra

The front desk wasn't open when we got here on Sunday morning but the gentleman that came down to help was was amazing. We came down after 1:00 when the desk was open and she gave us outstanding service. I was very impressed.

Partner

2/10

Poor

15 Aug 2022

Kaitlynn

Would Not Recommend

The hotel does not look like the given photos. It has a very rundown old apartment vibe. Lots of cracks in the wall, the lights flickered. The beds are very small. The fire alarms went off at 6 A.M. Someone tried to come in and clean our room prior to us checking out, thank god the dead bolt was locked because he used his card to come right in. He tried to come in at 10:10 and woke us up for the day when checkout wasn’t until 11:00. It is definitely not worth the price. This hotel would be an okay $60-70/night hotel. Although, for $170/night I expected something not so sketchy.

Partner

6/10

Pleasant

12 Jun 2022

Edward Theodore Hee

Seems more for contract workers in from out-of-town. Not bad, but not really geared towards family vacations or business travel.

Business Self

6/10

Pleasant

16 May 2022

Verified traveler

It was okay

It was okay for the price. The room was nice and big. Unfortunately it had a really funky smell. Bed wasn't all that comfortable.

Partner

6/10

Pleasant

05 May 2022

Marguerite

Beds are hard. Walls are thin but wasn’t terrible. Soaps suck.

Business Partner

2/10

Poor

30 Oct 2021

Verified traveler

Not a comfortable place to stay

They didn’t have my reservation. Bed was awful, pillow like rocks. Hotels.com said two beds, the room had one “double” bed. The toilet wasn’t properly mounted to floor… on and on it goes.

Partner

6/10

Pleasant

11 Oct 2021

Cathryn

This place was ok for what I needed- just a place to sleep & shower but there were things that were lacking that I would normally expect in any room. There was no hair dryer- no coffee pot- no disposable cups or plastic glasses. The beds were basic thin mattresses on metal frames with worn-out bedding. Cleanliness was ok. Many of the people staying here were longer term renters.

Leisure Self

6/10

Pleasant

16 Sep 2021

Anthony

To small of bed. No curtains

Business_and_leisure Self

8/10

Excellent

23 Aug 2021

Brad

On the overall good but we were on the smoking floor which of course we don’t smoke so about 1:00 am our room fire alarm went off which was short and no smoke in the hallway but was still really inconvenient!! No we didn’t report it to the front desk for there was no fire.

Business

10/10

Exceptional

16 Aug 2021

Verified traveler

Having to take towels to front desk for exchange

Leisure Friends

4/10

Poor

18 Jul 2021

Verified traveler

Noisy neighbors until wee hours of the morning. Shower not working. My first time staying there and will be my last.

Leisure Partner

10/10

Exceptional

05 Jul 2021

Verified traveler

Clean

Leisure Self

6/10

Pleasant

12 Jun 2021

Verified traveler

Double charged me
I paid cash and they also charged my card
Hard finding phone number to hotel

Leisure

6/10

Pleasant

17 May 2021

Shane

Pleasant Hill Hotel

Very low-level hotel. Bed was uncomfortable, only two pillows. Room was tiny. Needed RE-modeling

Business

2/10

Poor

13 May 2021

Verified traveler

The bed was hard and had no box springs. The a/c kept shutting off. There were no extra pillows. Elevator needed work. Sign- 2 people or 1 family!!! Worst night ever!

Leisure Family

2/10

Poor

11 May 2021

Verified traveler

Took over an hour to check in because nobody was available witnessed prostitution and Drug transactions from the guest

2/10

Poor

24 Apr 2021

cheryl

Terrible place
Felt like a nursing home
Expensive for what you got
Not a safe place to stay

Business

6/10

Pleasant

13 Apr 2021

Chris

Hello I must be going

When I arrived there was no one at the front desk. After 10 minutes of calling and waiting someone finally came back. At 5 a.m. the fire alarm went off for no apparent reason.

Business

6/10

Pleasant

28 Mar 2021

Verified traveler

Ridiculous

After my first night I got woke up at 8am on my only day off to the lady from the front desk beating on my door an not joking literally beating on my door I open my door an she accused me of being a 41 year old sex offender meanwhile I’m 21 never been in trouble in my life don’t understand how she made that mistake then at the end of my stay I ask to book another week stay I got attitude an told ( let me see if your getting kicked out your room ) I will never stay here again an never tell anyone to do so either

Business

2/10

Poor

26 Mar 2021

Verified traveler

They charged me again at check in very unprofessional

Friends_and_family Family

4/10

Poor

18 Mar 2021

Ryan

hard no

You couldnt pay me to stay here again

Friends_and_family Friends

8/10

Excellent

04 Mar 2021

debra

Terrible Staff

The room was clean and I have no complaints with the hotel itself. My problem was with the staff, the gentleman at the check in desk was extremely rude, unpleasant and uninterested in doing his job. The staff will be the reason I will spend more money to stay at another hotel.

Business

2/10

Poor

27 Sep 2020

Verified traveler

Extremely disappointed

First I booked a nonsmoking room. Ended up with a smoking room.😡 The air conditioner did not work very loud up most of the night listening to It. No one at the desk after 8 pm and no one there at 9 am to talk to about it. Had to sign a paper that I would take my on trash out or could be charge 50.00. The floor where very dirty. Are feet turn black. For what we paid very very disappointed.

Friends_and_family Family

10/10

Exceptional

27 Jun 2020

Haley

It was amazing, clean and the location was convenient

Partner

6/10

Pleasant

29 Feb 2020

Mark

Clean room with limited amenities.

Cleans rooms with a small kitchen but no cooking utensils or even an iron in the room. Happy with the room itself but in the hallways of the place there is an oder like a nursing home. It’s close to a highway so you will hear some freeway noise and the HVAC unit in the room was somewhat loud. Overall clean room but with this kind of value play there are limited comforts associated with the stay. Hits the the sweet spot for value and price if price is your primary driver.

Business

10/10

Exceptional

10 Feb 2020

Verified traveler

It was very easily accessible and convenient to get to. The staff was also very friendly and helpful to my 19 year old daughter who needed to check into the room prior to my arrival.

6/10

Pleasant

17 Jan 2020

James

Eh

This was a very affordable place to stay, but it was not a very nice place to stay. It wasn't dirty to the eye, but had an odor.

Friends_and_family Friends

6/10

Pleasant

26 Dec 2019

Liz

Waited awhile for the employee to show up at the front desk to check in. Walls are paper thin and did not sleep well. Fire alarm went off at 0530. The room was very clean though. Wouldn’t recommend staying here if you’re looking for a quiet night of sleep.

Business Self

2/10

Poor

08 Dec 2019

Mark

Dam BED BUGS. I HAD TO LEAVE AT 12 MIDNIGHT. IT WAS INFESTED. I WANT MY MONEY BACK.

Self

10/10

Exceptional

07 Dec 2019

Richard

I like the setup if i could afford that room monthly i would be there. That was a nice little setup.

Business_and_leisure Self

8/10

Excellent

21 Sep 2019

Tracy

I read other reviews before coming here and was very skeptical especially with the cost, but you really have to come and experience for yourself. The comfort of the bed is fine. The hotel is clean. It's quiet. The housekeepers do not clean your room daily but do you clean your room daily at home? I travel with my own cleaning supplies so opted out of the cleaning service, and you're expected to take out your own trash which is not a bad thing either. It's pleasant here, the price is great, and the staff is nice. I have nothing negative to say.

Business Partner

8/10

Excellent

18 Aug 2019

Verified traveler

Good option at fair budget

WoodSpring is a long-term stay hotel and the staff lets you know what to expect accordingly. It was clean and functional, and located in a convenient part of town for the Iowa State Fair, but without too many restaurant or shopping options really close by. It's a good option at a fair budget, the only negative was having to wait about 5-10 minutes until a staff member came to reception on check-in.