Name: Ox Manchester Hotel
Address: 612 Albert St Sentinel House, Manchester, M30 0NA, GB

10/10

Exceptional

01 Aug 2026

Nathalie

Excellent as always

10/10

Exceptional

01 Aug 2026

Ibukun

Clean room, good AC, good breakfast

10/10

Exceptional

29 Jul 2026

Gbenga

Efficient customer service.

8/10

Excellent

26 Jul 2026

Lois

Clean room not really disability friendly.

2/10

Poor

25 Jul 2026

Millie

A fire alarm went off in the morning for a prolonged amount of time so we got dressed and went downstairs to the meeting point, staff were nowhere to be found, no one knew what was going on, as it happens it was a false alarm however when we did manage to see the staff they just asked ‘you alright?’ With an attitude and when we asked what was going on they just said ‘false alarm’, again with an attitude, no apologies or explanation etc. it was really frustrating, I’d never stay here again because of the staff attitude

2/10

Poor

25 Jul 2026

Mariam

Check in process took longer than it should have, they required an email of ID and a security deposit using a physical card. Staff seemed confused there and didn’t really knkw what was going on

10/10

Exceptional

23 Jul 2026

Olugbenga A

Clean rooms and bathrooms, and supportive staffs. The car park advantage makes it exceptional. Altogether excellent.

8/10

Excellent

23 Jul 2026

TONY

Always try and stay here when working in Manchester Great location cheap parking room good size and clean.
Food and bar good

6/10

Pleasant

21 Jul 2026

Rohit

Clean room
Slight difficult access

8/10

Excellent

20 Jul 2026

W K

The mattress need to replace.

Business

8/10

Excellent

17 Jul 2026

Mark

Good rooms with air con, and good shower. Bar is decent.

Business

6/10

Pleasant

17 Jul 2026

Danny

Good price , and welcoming staff

Partner

8/10

Excellent

16 Jul 2026

Enda

Had booked before reading reviews, so was anxious about staying, I need not have worried, bed lines was clean, lots of towels, tv coffee and a good bathroom, Staff were very courteous, General building is in need of some upgrade but for price it was good We had breakfast one morning and lots of selection We used as a base leaving in the morning returning late evening, so no complaints,

Partner

10/10

Exceptional

15 Jul 2026

John

Room very clean, for me great location, aircon good, Aldi across the road, easy check in

Self

6/10

Pleasant

14 Jul 2026

ABEL

The property is located in the central town .I was surprised to see that my room had no fridge especially this warm weather .I am used to the norm that most hotel rooms have fridges.

Self

8/10

Excellent

13 Jul 2026

Martin

Only stayed the one night and it was ok for that, dont think I would stay any longer but pleasant enough.

6/10

Pleasant

09 Jul 2026

Sultan

Breakfast was good staff helpful problem was no air circulation n the room

4/10

Poor

09 Jul 2026

Sultan

There is no air condition ur room was face the sun get warm so quick in the morning staff was helpful

Partner

10/10

Exceptional

08 Jul 2026

john

Staff friendly and helpful

Self

10/10

Exceptional

06 Jul 2026

Angela

Was a bit sceptical when I walked into the building but after seeing my room which was lovely & had everything I needed I was more relaxed also the breakfast was lovely and the staff very friendly and helpful.

Self

4/10

Poor

27 Jun 2026

Christopher

The room was mostly clean and the beds are comfy but the hotel and rooms itself are clearly outdated. Upon checking in the receptionist was extremely pushy and impatient and the shower in the room was stuck on a scolding hot temperature meaning we couldn’t shower.
Not a terrible experience but probably wouldn’t revisit

Partner

8/10

Excellent

24 Jun 2026

Brian

The mixture valve on the shower didn’t work, so the water temperature was stuck on scalding hot. This is the second time this has occurred.

Self

4/10

Poor

22 Jun 2026

Leetham

Clean, otherwise poor

Family

6/10

Pleasant

21 Jun 2026

maulud

The facility very limited, the bed very small for 2 people and the mattress was bad you hear the springs every time you move,no bed side cabinet and the room very small for 2 people.
Breakfast is worth it, and the Man serving you was very pleasant and friendly.

Family

10/10

Exceptional

20 Jun 2026

Shubham

Excellent rooms and stay

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

lang

Checkin process too long but it may be system operational problem not staff. No proper classification folder or etc. staff need to find pre-print papers and room card by hand (one by one). There were two guests before me, so checkin for me costs 15 mins roughly.

Room spacious, WiFi fast, hot water 24h, bathroom clean. Recommended and will re-visit. Bus stops around, easy access to the city centre. Supermarket just downstairs. Super convenient.

Self

10/10

Exceptional

12 Jun 2026

chelsea

the room was amazing and so was the staff would definitely stay here again.

Partner

6/10

Pleasant

11 Jun 2026

PETER

Room was clean. Corridors were dirty. Evening meal was terrible.

Self

10/10

Exceptional

07 Jun 2026

Petric

Excellent as always.

10/10

Exceptional

02 Jun 2026

Askari

Nice place to relax, quiet with many options nearby for food and exploration. Good access to anything really, been here a few times and have never been let down by the service and experience.

Family

6/10

Pleasant

01 Jun 2026

Keaton

Perfect hotel apart from the AC isn’t very good and the room is really warm constantly apart from that amazing couldn’t fault it.

Partner

6/10

Pleasant

31 May 2026

Serge

With a lack of air conditioning on hot summer days/nights you need not come here.
Horrible horrible horrible.

Family_with_children

4/10

Poor

31 May 2026

Raquel

Very basic hotel for a short stay, it worked well.
Brilliant staff! They made a total difference.
The room was in very poor condition. Very old beds with old, used mattresses. Not ideal to sleep if you have any back conditions.
The shower comes out LAVA, not water. So so so hot made it impossible to shower.

Family_with_children

2/10

Poor

28 May 2026

William

This hotel was a disappointment. The entrance is unkept. The room was very hot and the AC was not on. I turned it on and it was barely working. The room and bed gave the appearance as if we were in jail. The hallway carpet had a musty oder. We refused to stay there and didn’t not get a refund because we checked in before seeing the room. We didn’t use the room at all; just went to check it out and straight back to lobby.

Family

6/10

Pleasant

24 May 2026

Ashleigh

Rooms were tidy, clean bedding etc but bed is super old with springs and not great as my side of the bed bowed. Pillows super thin with no alternative. Bathroom was clean but a lot of mould in the shower. It was good for a night to rest our heads but definitely not what I was sold on the internet. The outside of the building looked like a work building. Upon entering it was an empty reception, go to 2nd floor to check in - old carpets but reception area very neat. Rooms neat and tidy but the building itself needs improvement - not the nicest looking place and had I known it looked like this before booking I wouldn’t have stayed there.

Partner

10/10

Exceptional

07 May 2026

Sam

It’s a great cheap and cheerful hotel with great transport links. Staff are very friendly and helpful

Self

10/10

Exceptional

29 Apr 2026

Stylianos

Great value for money, friendly staff, nice bar, spacious room and good location close to tram station that takes you to city center , would go back

Self

6/10

Pleasant

28 Apr 2026

Dave

room was clean, bed was very cheap and uncomfortable

Partner

8/10

Excellent

26 Apr 2026

shodipo

I

8/10

Excellent

23 Apr 2026

Hilary

Booked a twin room, it actually had 3 single beds and a large bathroom. Breakfast was included and there was a good choice of food available. Good choice of food in the evening. Only downside was the lifts and stairs. Reception was on level 1 but you had to get the lift to level 2 and go down a short flight of stairs due to the layout of the building. It was the same with all rooms, you either had to go up or down the stairs from the lift, which does make it unsuitable for anyone with severe mobility problems, such as in a wheelchair or mobility scooter, and awkward if you have a heavy case, which I did, or use a walking aid, as I do, but this was a last minute booking due to a late hotel cancellation. Overall a really good hotel with very friendly, helpful staff.

Friends

8/10

Excellent

22 Apr 2026

Andrew

It was ideal for what we needed which was just a bed at night. It's a cheep and cheerful hotel but don't expect the Ritz

6/10

Pleasant

21 Apr 2026

Connor

Friendly staff. Room had an awful musky smell. Only stayed in room for a few hours so that's why i didn't request to switch rooms.And the shower was stuck on hot. No way to cool it down. The hotel shares a building with other companies and a university so it's not your average hotel building.

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

Fran

Staff are friendly and welcoming. Good choice for breakfast. Bar area is comfortable and well priced.
Room was provided all we needed and was clean apart from the dried in stain across the curtains!

Partner

10/10

Exceptional

19 Apr 2026

Katie-Isobel

It was a nice hotel, very odd layout but rooms where clean and bathroom was nice and modern. Staff were attentive and very approachable. There was a pool table and darts in the bar area with some nice seating. Food was nice and breakfast buffet was a nice touch. Close to tram and train station to get into the city. Only a few minutes drive to media city too so good area.

Friends_and_family Family

8/10

Excellent

19 Apr 2026

Marni

Room was standard price and condition, though some of the beds probably need to be replaced. A/C in the rooms was great and it was a very tasty breakfast.

Family_with_children

2/10

Poor

18 Apr 2026

Richard

Only use as last option. Bit of a dump

Family_with_children

2/10

Poor

13 Apr 2026

Rowan

Pretty unclean, bed sheets had marks on them, walls were all marked. Mattress was hard and pillows flat. The hotel bit of the building is not secure from the rest of the building so didn't feel very safe. Hallways also smelt strongly of smoke and reception required going down a flight of stairs with my suitcase. I ended up leaving and going elsewhere.

Self

10/10

Exceptional

08 Apr 2026

David

Nice clean hotel tge staff excellent and close to everything we needed

10/10

Exceptional

06 Apr 2026

Joanna

Staff were most welcoming and helpful. I stay regularly and Ox meets all my needs. Location is perfect

Family

10/10

Exceptional

01 Apr 2026

Ion

Excellent

Self

8/10

Excellent

23 Mar 2026

David

Near tram and bus station

Partner

6/10

Pleasant

22 Mar 2026

Aaron

Clean room was nice, free wifi, and overall room was nice to be in, however shower had no cold tap, so it was only hot and no soap in dispensers, breakfast was lovely though!

Partner

4/10

Poor

22 Mar 2026

kelvin

Didnt experience the best 4/10...staff are of good service.

Self

8/10

Excellent

17 Mar 2026

Clair

My heart sank upon entering the building and seeing the lifts/staircases condition, but the room itself was clean albeit basic and a bit bashed/marked.
All the staff were super friendly, I slept well and breakfast was great.
Good value.

Self

4/10

Poor

16 Mar 2026

izzy

no internet, room dirty, no air con, loud, hallways were disgusting and the whole place is just awfully run down

10/10

Exceptional

02 Mar 2026

Richardas

All good

Self

8/10

Excellent

02 Mar 2026

Tracey

Very clean room and newly refurbished. Staff were very helpful. Food was reasonably priced and very nice.

Business

2/10

Poor

01 Mar 2026

Melissa

The building was awful, did not reflect the pictures online at all. The room stunk and had broken heating.

Partner

8/10

Excellent

22 Feb 2026

Chad

Very hot water im shower. Could not adjust
Clean and basic coukd do.with modernising and clearer checkin process

10/10

Exceptional

22 Feb 2026

Craig

Comfotable clean room

Self

8/10

Excellent

21 Feb 2026

Hannahh

decent room for price !

Partner

10/10

Exceptional

19 Feb 2026

Keith

Clean room. Pleasant staff

Friends_and_family Family

8/10

Excellent

18 Feb 2026

Liz

Big room with a really comfy bed & spotless bathroom. Good value breakfast with lots of choice. Staff were lovely as always. TV took a bit of jiggery pockery to get it to work & shower was a bit wild, practically flooded bathroom with the dodgy shower head but overall another great stay at the Ox

Partner

10/10

Exceptional

17 Feb 2026

Demi

Amazing

Partner

6/10

Pleasant

16 Feb 2026

Zoe

Room was fine but no usb chargers. Hotel is huge, and some form of student accomodation i think....very noisy and lively.

8/10

Excellent

15 Feb 2026

Khadijah

Quiet, affordable and location all connected to transport

Leisure Self

10/10

Exceptional

15 Feb 2026

Charlie

Clean room , great facilities , cheap and affordable 10th stay here and will keep coming on staying , brilliant hotel . Thank you : )

6/10

Pleasant

14 Feb 2026

Christine

The room was very clean and there was a kettle and tea facilities. Staff were friendly and the breakfast was very good and good value.
The stairs and floors were confusing as lifts stopped on a half floor so up or down a flight of stairs to reception, restaurant or room.
The thermostat to the shower was not working so had to stop my husband with dementia from showering as the water was scalding hot so no shower for two days.
The corridor reeked of cigarette smoke so some guests obviously smoking in their rooms.

10/10

Exceptional

11 Feb 2026

Tarig

Clean

8/10

Excellent

09 Feb 2026

Kez

Was pleasantly surprised by the hotel and room, considering it being a last minute reservation and the price being so low. The staff were very welcoming and the room was lovely and clean. It even came with a little kettle and tea and coffee supplies. The meals are reasonably priced, however, I cannot comment on these as we did not eat in at the hotel restaurant. The hotel bar also looked very clean and welcoming, but again, we did not take advantage of this amenity. The hotels location, being directly opposite an Aldi, is very convenient and public transport is only a 5 minute walk away making it ideal. However, I will state that the hotel doesn't accommodate for those with severe mobility issues/chair uses, due to the elevators stopping between floors. We were given a room on the 6th floor so needed to catch the elevator to the 7th floor and then walk down a flight of stairs to reach our floor. That is the only issue we could see for people but we had an amazing time in Manchester and at the Ox hotel. Will definitely be booking again the next time we visit.

10/10

Exceptional

09 Feb 2026

Mark

Great stay. Very clean room. Staff very friendly. Fantastic value for money.

Leisure

6/10

Pleasant

08 Feb 2026

Emma

Room was clean, staff were quite pleasant.

Leisure Family

6/10

Pleasant

08 Feb 2026

Jenna

The curtains in the room had stains all over them. The dusk was shocking and the shower was full of mould. Staff was lovely but I wouldn’t stay again.

Leisure

8/10

Excellent

07 Feb 2026

george

Room was basic. Beds were okay. Breakfast was excellent. Staff were very friendly.

Leisure Family

10/10

Exceptional

06 Feb 2026

Clive

Yesbroom was very clean. The breakfast was first class and the staff at the breakfast was friendly and helpful

Leisure Partner

8/10

Excellent

06 Feb 2026

zac

was spotless

10/10

Exceptional

04 Feb 2026

Simon

Good, clean room, friendly staff and good breakfast for reasonable price £10

8/10

Excellent

29 Jan 2026

Sarah

Excellent value. The only minor issues were sorted immediately by staff (shower too hot) The only other issue we had was other residents not closing their doors properly which led to a warning beeping but only by the time the person was half way down in the lift. On one hand, this woke us up several times. On the other it’s a good way of letting potential thieves know which doors are open. Could do with a little note on each door to inform people about this or a mention at check in.

Business Partner

10/10

Exceptional

25 Jan 2026

Wilhelmina

The room was clean, the staff friendly, but what impressed me most, was the fact that the room was cleaned on our second day. When we walked into our room the night after an exhausting day out, it was marvellous to have a clean room. The upgrade was also special. We will definitely visit again.

Business_and_leisure Partner

4/10

Poor

25 Jan 2026

Hannah

The reception area and bar are on the second floor and are delightful. However the corridors and stairwells were shabby, dingy and unwelcoming.

The room was very basic but OK. All clean apart from the windows, where the frames were covered with mould and dirt. I wiped some off with a piece of tissue, so it is neglect of cleaning rather than staining. The mattresses were incredibly uncomfortable and lumpy which sadly meant it wasnt a great night's sleep, although it was very quiet with little noise from outside or inside the building.

The car park has plenty of spaces and is very reasonable at £2 per 24 hours. On my second night I arrived back at 2am to the main doors locked and no way to contact anyone- I tried calling reception with no answer and knocking on the door with no response. Thankfully another guest came down to smoke and let me in. Some kind of sign or doorbell would be useful if the desk staff have to step away, so guests arent left standing outside in the cold in the middle of the night.

Friends_and_family Family

10/10

Exceptional

22 Jan 2026

Victoria

Clean and spacious

10/10

Exceptional

22 Jan 2026

Richard

Easy check in. Ample parking. Comfortable, clean quiet room.

Business

8/10

Excellent

22 Jan 2026

Ryan

Breakfast menu was great!

10/10

Exceptional

20 Jan 2026

M

staff are great, cheap hotel but very decent clean rooms

Leisure Self

10/10

Exceptional

18 Jan 2026

john

All was excellent

Self

10/10

Exceptional

18 Jan 2026

Nihad

Better then I thought. The hall way and stairs are in need of renovation. But the rooms are nice pretty up to date and clean.

Self

8/10

Excellent

12 Jan 2026

David

Staff great.
Springs in mattress made the bed uncomfortable, new mattress needed.
Breakfast lukewarm which was not as it usually is, at 08.20.

Leisure Self

10/10

Exceptional

11 Jan 2026

Nathalie

Clean room and friendly staff.

10/10

Exceptional

10 Jan 2026

Vicki

Clean room with lovely views

10/10

Exceptional

09 Jan 2026

Joshua

Very good

8/10

Excellent

07 Jan 2026

Samarasimha Reddy

Clean room.
Convenient location.
Bed not great.
Some disturbance from neighbouring rooms.
Heating and windows need modernization.

Business

10/10

Exceptional

05 Jan 2026

leanne

Good

2/10

Poor

01 Jan 2026

Asad

The heating was not working, it was freezing cold. We tried to send messages to the property via expedia but no response, also tried to reach reception they said they will come to inspect nobody reached out nor was the portable heater was provided promised by the receptionist.

Leisure Friends

6/10

Pleasant

31 Dec 2025

Scott

Room was clean and beds comfy.giood for short stays , would stay again

6/10

Pleasant

31 Dec 2025

David

Despite paying for breakfast I was informed the kitchen was closed so there would be no breakfast. No discount provided. The rooms were fine albeit minimalistic and the beds weren’t the comfiest, shower was the only saving grace. Served a purpose but wouldn’t return.

Friends_and_family Friends

8/10

Excellent

31 Dec 2025

Thomas

Does exactly what it says on the tin . Basic but good price, clean and convenient with nice staff.

Partner

6/10

Pleasant

28 Dec 2025

Mudasser

The room was in great condition but the hallway