Patrick
DOUBLE CHARGED: HOTEL REFUSES TO REFUND
Stayed at the hotel in June and paid in full for my room upon arrival.
Six weeks on, I’ve been charged again for the room by the hotel.
Contacted the hotel and was told by a staff member (21 July) that it won’t refund the fee. No explanation provided: I was told to contact a third party, despite the fact that the Salford Premier Inn made the second charge.
I’ve asked my bank to reverse the charge and will now pursue legal action against the hotel.
AVOID THIS HOTEL
Stayed at the hotel in June and paid in full for my room upon arrival.
Six weeks on, I’ve been charged again for the room by the hotel.
Contacted the hotel and was told by a staff member (21 July) that it won’t refund the fee. No explanation provided: I was told to contact a third party, despite the fact that the Salford Premier Inn made the second charge.
I’ve asked my bank to reverse the charge and will now pursue legal action against the hotel.
AVOID THIS HOTEL
