Lysandra
The location was centrally located to the market and other highlight locations. The atmosphere is a bit of a mixed experience as we were not given a whole lot of information and reading the supposed amenities is questionable. The room was spacious; however, I have wonders in how well it is cleaned between stays as there were little kid shoes on our balcony and the free lotion had obviously been used prior to us as it was crusted around the bottom of the cap. You hear EVERYONE entering and exiting the building even though they are doing so 20 stairs down. I saw amenities being mentioned of a managers reception each day - that was not shared or observed. It says wheelchair accessible; however, having to go up 20-ish steps to get to our room and no elevator to take you there is not accessible. We asked several times to get the air conditioning to lower the temp in the room to no avail. This made the nights a toss and turn if being overheated. The “couples” spa treatment was not available as they are not staffed for it; however, the massages were great! When they “cleaned” our room, they made the bed and gave us fresh towels but didn’t empty our garbage. AND the first night required several visits to the front desk between air conditioning and the TV not working (appears prior guests had disconnected the internet connection - which resulted in desk manager spending several minutes in our room trying to problem-solve). Amenities stated that laundry services were available, but tha
