The Roebuck Inn

6/10

Pleasant

03 Feb 2026

tony

The room was clean and tidy but the heating was not working and we had a plug in radiator wbich just about kept it warm and the bathroom needed a bit of modernisation

Leisure Partner

10/10

Exceptional

10 Sep 2025

David

Nice stay

Friendly staff great food and breakfast was good to rooms were very nice great to have a kettle and lots of tea coffee and biscuits.
Tv need to be updated so you can watch nexfit

Business

2/10

Poor

24 Aug 2025

Simon

Horrid!

Over priced, dated, old.... the list goes on! Bar smelt of wee..... would not recomend

Business

10/10

Exceptional

13 Aug 2025

Richard

The staff are excellent

Self

8/10

Excellent

10 Aug 2025

Shirley

Good stay. Only negative had to make our mind ghe night before whether we wanted breakfadt the following day. Prefer to do thst tge following day not the night before.

Partner

8/10

Excellent

30 Jul 2025

Peter

Local area nice

Leisure Partner

10/10

Exceptional

23 May 2025

nicholas

Great little hotel, a little dated but i had a great sleep, nice tea, great ale, sports channal. I will definitely stay again.

Business Self

10/10

Exceptional

09 May 2025

Margaret

All the staff

8/10

Excellent

06 May 2025

Anna

Comfortable and pleasant with historic charm

Thank you for a lovely stay. Staff were friendly and attentive, and we had everything we needed during our visit.

While it can be said that the rooms are a little dated, we felt this was reflected in the reasonable pricing. They were clean, quiet, and offered a lovely view of the green garden space, which made for a peaceful and pleasant environment. We enjoyed relaxing in the bar and soaking in the historic charm of the older part of the building. Being able to take our drinks outside to a quiet garden on a warm afternoon was an added bonus, as was the onsite parking.

The only issue we experienced was with the external door key card - we couldn't get the timing right, even with tips from another guest. Fortunately, we we got in each time but this was more luck than skill.

Although we didn’t have a chance to try the Indian restaurant due to prior dinner plans, however it looked like a delicious menu. Overall, we enjoyed the experience and would definitely stay again if we’re in the area.

Partner

2/10

Poor

30 Apr 2025

Raymond

Received an email the day of my arrival stating that the bar was open 12-11pm 7 days a week. On arrival told that the bar in fact closed at 10 pm and last orders were 9.45pm. I attended a football match on the evening arriving back at the premises at 9.55 where the member of staff on duty agreed to serve me one drink. I explained that their email said the bar was open until 11pm, he said you can stay her until 11 but last service is 10. At this point he switched off the lights. Without any doubt the most uncomfortable bed I have ever slept in. They had wrapped a mattress, that must of been 30 years old, in blankets or similar. Dreadful place that really is not functioning as a place of accommodation. Does not see Experian in a good light either. Horrible experience.

Leisure Self

10/10

Exceptional

31 Mar 2025

Verified traveler

Lovely stay

Very friendly and welcoming service from the hotel staff. The indian food served at the restaurant is amazing! The room was large, quiet and comfortable. I would stay here again next time.

Business

8/10

Excellent

16 Mar 2025

Keith

Staff really friendly and welcoming. Breakfast was really nice and great local sausages. Beds nice and comfortable, rooms clean and tidy. All that you need for a few nights away

Leisure Partner

10/10

Exceptional

27 Feb 2025

raymond

Top notch

Food top quality as always and getting to watch the Prem football is a bonus.

Business

10/10

Exceptional

25 Feb 2025

Steven

Very good

Self

8/10

Excellent

19 Feb 2025

Eileen

I thought they would have been breakfast so we had to go and find food

Leisure Family

8/10

Excellent

14 Feb 2025

meg

The staff were very helpful we were put in the wrong room as I have a disability , but rectified immediately,we will definitely be using the Roebuck Inn when visiting family again.

Leisure Partner

8/10

Excellent

10 Feb 2025

Paul

Nice friendly, good food, quiet, fits the requirements for a business trip.

Business Self

6/10

Pleasant

09 Feb 2025

Ann

Not so good

Very dated, beds need updating, cleaning needs to be done properly

Friends_and_family Family

8/10

Excellent

19 Dec 2024

Glenn

Nice little hotel

Stayed there so I could attend my works Christmas party, room was a nice single room. Hotel was nice . Friendly staff, nice little bar. Would be happy to stay there again

Self

8/10

Excellent

22 Nov 2024

sue

Clean, comfortable room but the water in thr bathroom was not hot

Leisure Self

8/10

Excellent

02 Oct 2024

Simon

Great restaurant (Nirvana) in the hotel, serving delicious Indian food, plus burgers a pizza if you don’t appreciate Indian.

Staff bent over backwards to meet our needs ,holding breakfast an extra half hour because we were late).

If I were to come back to Stevenage, I’d stay again!

Leisure

8/10

Excellent

13 Sep 2024

Brian

Great choice of food, they have their own indian restaurant within the hotel or pub food in the bar. The building is a bit tired looking but the friendly staff make up for that.
Had a good nights sleep which is the main thing.

Business

10/10

Exceptional

01 Sep 2024

Greg

Peaceful and comfortable. Lovely stay.

10/10

Exceptional

25 Aug 2024

Karan

Very good for the money but needs updating

Self

8/10

Excellent

05 Aug 2024

Christine

The rooms and bathrooms were clean and comfortable and adequately equipped. The hotel staff all friendly and accommodating. The place is old, and has seen better days but that doesn't adversely affect a good night's sleep. Breakfast was so-so. Not bad. But all in all, yes it was fine. No problems with it.

8/10

Excellent

03 Aug 2024

Dawn

Average hotel

Very friendly staff. Good enough for overnight stay

Partner

10/10

Exceptional

28 Jul 2024

John

Perfect for our visit to Knebworth house. Nice room, comfortable bed, plus all usual facilities

2/10

Poor

15 Jul 2024

Frank

No restaurant or breakfast!

On booking I was sent a welcoming email telling me about the hotel and its restaurant.
On arrival I was told the restaurant had been closed for some weeks!! No dinner, no breakfast! I am seeking a refund

4/10

Poor

30 Jun 2024

Robert

The property was not worth the money.
We’ve stayed in Premier Inns and Travel lodges for far less cost which are far better.
The restaurant was not open. The garden areas needed work on. Could be made to look lovely.
Very dark areas especially around the bar.
Toilet didn’t flush properly.
The shower whilst working needed a good descale.
Radiator wasn’t working so had to use a portable heater whilst we were showering and getting dressed.
The receptionist was helpful.
Certainly not value for money.
Felt that we were definitely overcharged.
Would not choose to stay there again unless they brought down the price and give the building and grounds some very serious TLC

Leisure Partner

10/10

Exceptional

25 Jun 2024

Mark

The Roebuck is a quality place for stay overs and dining combined staff are very friendly and professional and the rooms are nice and clean with all the facilities you would expect highly recommended

Business Self

10/10

Exceptional

23 Apr 2024

Laura

Very friendly and helpful staff

Leisure Partner

10/10

Exceptional

21 Apr 2024

Gary

Good for business

Good place to stay, very comfortable bed, although tv reception was very poor. Good for business trips, food was excellent indian restaurant.

Business

10/10

Exceptional

17 Apr 2024

John

Staff are excellent the property is a little outdated but great value

Business_and_leisure Family

10/10

Exceptional

26 Mar 2024

DIANE

Very nice stay. Quite a long walk to the rooms but very quiet despite being next to the road. Good choice of food and lovely breakfast

Leisure Self

10/10

Exceptional

04 Feb 2024

Joseph

I had a good overnight stay. It was convenient and the staff were helpful.

Leisure Self

10/10

Exceptional

26 Jan 2024

Elaine

Roebuck inn

Came down for a family gathering, roebuck was reasonably priced , clean and staff friendly and helpful, could do with a refurb as it looked tired in places but for what we needed it was ok.

Friends_and_family Family

10/10

Exceptional

23 Jan 2024

Timothy

The staff have all been amazingly friendly and accommodating. I would definitely stay again

8/10

Excellent

21 Jan 2024

Simone

Nice, clean ,polite staff and privacy.

Business_and_leisure

10/10

Exceptional

13 Dec 2023

Janet

Room were clean and a good size, staff very friendly and helpful. Would definitely stay again

Leisure Family

2/10

Poor

27 Oct 2023

Jason

The staff were friendly and welcoming on arrival and thats were the good bit ends. The hotel can best be described as stuck in the 70's and was probably last decorated and maintained back then. The bathroom had tiles falling off, limescale on the taps, sink and bath. Mould in the grout and silicon, which is easily removable.

The worst part was for 2 nights running the fire alarm went off multiple times, so no sleep for 2 days, their response sorry. The room was £90 per night for room only, it wasnt worth £45. Hotels.com really should inspect their hotels before they allow them on their site. Do not stay at this hotel, you'd be better off sleeping in your vehicle.

Business

10/10

Exceptional

27 Jun 2023

steve

Very polite and helpful staff

Leisure Partner

2/10

Poor

26 Jun 2023

Trevor

Zero is still too high for this awful place

It was so dirty and dark we did not stay. The mattress and sheet were badly stained the carpet was filthy and the bathroom facilities old and cracked. We refused to stay in that room.
The second room was no better it only had one small wall light working was dirty and had a huge plant trying to get in the window so there wasno fresh air in 30 degree heat. The room was so dark we had to use the torch on our phone to see.
We asked to book breakfast for both mornings of our stay but we’re told we could only book for the first day, they were not sure if it would be available on the second morning,
We advised the management we would not be staying and wanted a refund due to the awful conditions. We were told they would see what had to be done.

Partner

10/10

Exceptional

21 Jun 2023

Cherie

Our one night visit was very comfortable and the welcome was superb from all reception staff

Leisure Friends

8/10

Excellent

25 May 2023

Kayleigh

The staff were very friendly and accepted our Amex cards, which is usually quite rare in smaller independent inns/ hotels. The food and service were very good and reasonably priced and I had a good night's sleep despite the busy road adjacent, which eventually quietened down around 10:30.

Business

2/10

Poor

28 Mar 2023

paul

Totally unnecessary uncleanliness and run down

We were so disappointed with our experience at the Roebuck Inn. The staff at the bar & reception were friendly & welcoming. However, the actual room (room 102) totally let Roebuck Inn down. When opening the curtains on our arrival all I could see out of the window was a thick growth of bramble - you could not see the garden. The window frame and windows were dirty with a mass of thick cobwebs on the top part of the window sill. This density of cobwebs would take months to amass. The carpet in the bedroom area was badly stained and the bathroom had wall tiles falling off. The bathroom was very dated, and looked like work had been carried out on it at least 30 years prior by an unprofessional builder! Our friends also had a room and theirs was also sub standard with a leak in the bathroom and the remnants of a nursing home hoist track still in the ceiling. I can not comment on the restaurant and food as we did not eat in, choosing to use the nearby Toby Inn. The corridor to the rooms were bland, with short net curtains & a few private doors along this corridor had curled up, dirty mats in front of the doors - definite trip hazards. The garden areas had also been allowed to become run down & unkempt with overgrown shrubs. I believe more attention has been attributed to the Care Home attached to Roebuck Inn. We booked this Inn as other local hotels had been taken over by the government. I feel really sad that this beautiful building has been allowed to become rundown.

Friends_and_family Family

10/10

Exceptional

21 Feb 2023

Rachel

I liked their service the staff were very helpful

4/10

Poor

07 Dec 2022

Mr Robert

Needs some work.

Tired looking room and only cleanish. The bathroom smelled and there was a bottle top on the floor by the bed that didn't belong to me. The shower pressure and temperature was decent enough and I could see there was work going on to redecorate some of the rooms - which is soely needed.

Overall not a place I'd opt to stay in again, if there was a choice, but not bad enough to avoid if there's nowhere else.

Business

2/10

Poor

21 Nov 2022

kevin

Room 105

I got to the hotel at 1.00pm, I wanted to leave my case as check in was at 2.00pm, couldn't believe it the hotel was shut.
The room was dirty, the bath hadn't been cleaned, the shower mat was back underneath and toilet flush was broken.
In the bedrrom/lounge stains on the wall,holes in the curtain and only a little oil heater for warmth.
Checkout day I went to remove the duvet cover of the duvet and oh my goodness the stains on the duvet was completely disgusting!
I paid £139.00 for two nights and I needed a third night but I went to the Holiday Express which cost me £55.00 and it was like staying at the Ritz.
I don't like to complain but it was an experience I will never forget!

Self

4/10

Poor

10 Oct 2022

Verified traveler

The hotel is in need of update.

Self

8/10

Excellent

07 Oct 2022

Linda

Very clean and well equipped more than adequate

Friends_and_family Friends

6/10

Pleasant

05 Oct 2022

Graham

Roebuck Rough

Pleasant staff and decent bedding - However room had a broken sliding panel system covering windows, that you could see daylight out of
No food on a Sunday so had to eat off site
Smell of damp throughout
You get what you pay for and it was reasonably cheap, although guy who booked in before me paid £14.00 less for room next to mine?

Business

6/10

Pleasant

05 Oct 2022

Paul

Ok but improvements required

I've stopped here a few times but this was the worst stay due to my room being in a WiFi black spot. I couldn't connect to the WiFi provided, my devices couldn't find the correct WiFi so I had to use my own data to access the internet.

Business

8/10

Excellent

01 Oct 2022

Patricia

It served a purpose

I stayed for 4 nights due to being on a training course in Welwyn Garden City, so just a 15 minute drive away. Indian restaurant within the Inn which i did have one evening & was very nice. Lady that owns the Roebuck was very nice & helpful. The only negative comment i will make is that the place could do with a little make over. But it served its purpose. I think it is used mainly for business stop overs.

Business

4/10

Poor

26 Sep 2022

Ann

Central location, but very musty and damp smell in the room. The bathroom needed a lot of refurbishment, the taps and fittings very corroded . Light fitting in room broken .
Service was very friendly, and helpful just a shame the room let things down

Partner

8/10

Excellent

18 Sep 2022

Pat

Charming building and very friendly welcome at reception.
However, the room looked about 40 years out of date and DESPERATELY needs modernisation.
We spent £76 on a room that in the condition it was in I would not expect to pay more than £35.

Leisure Partner

10/10

Exceptional

17 Sep 2022

Chris

The service was outstanding nothing was to much to ask

Leisure Family

8/10

Excellent

02 Sep 2022

Paul

Good for a stay

This is the third time I've stopped here and although it was better than my last stop (dripping shower head) I had a couple of issues. 1st there was no tea spoon in the room to allow me to make a brew. 2nd the internet connectivity to the room (134) was very weak, good in the corridor but kept dropping out in the room

Business

6/10

Pleasant

11 Aug 2022

ANDREW

Be sure before you book

Well book in was OK bar restaurant good up to date....... But Accommodation was art deco 70s bathroom ceiling poor condition tapes on bath carpets in hallway musty.
Had view of skip through bedroom window.
This place has massive potential if more investment was made. OK stop over no more than that. Plus side staff friendly ok

Self

6/10

Pleasant

09 Aug 2022

Gary

Low water pressure for shower

8/10

Excellent

08 Aug 2022

Ann

Good value for what I paid for the room. The fixtures and fittings were a bit dated.

Friends_and_family Family

8/10

Excellent

01 Aug 2022

Jacqueline

Ver restful stay.

A quirky, friendly hotel with history attached to it. Rooms were clean and so quiet. Staff were very welcoming, friendly and helpful. The breakfast was excellent. We ate in the restaurant on both nights. Fish and chips were were lovely. Curry the 2ndnight was fabulous. Very grateful to our waitress for her advice on the strength of the curry.
Have booked to stay again and will be eating there again.
Thank you

Friends_and_family Family

8/10

Excellent

31 Jul 2022

Verified traveler

Comfortable

Overnight stay before flying from Stansted. Hotel decor is dated but room was comfortable and breakfast was sufficient. There is an Indian restaurant on site but we could not try it this time.

Friends_and_family Family

8/10

Excellent

21 Jul 2022

m e

roebuck stevenage

pleasant

Self

6/10

Pleasant

21 Jul 2022

Paul

Dripping shower

This is my second stay and was disappointed in my room in that the shower head was constantly dripping to the point I could hear it hitting the bath from the bedroom next door. Apart from that the food was good and the ale was tasty

Business

10/10

Exceptional

17 Jul 2022

victoria

The Roebuck is a beautiful old historic building. Quirky rooms and lots of character. Nice garden to sit in. Staff were really friendly and helpful. Rooms were spacious and spotless and comfortable. Would definitely stay there again

Leisure Partner

8/10

Excellent

06 Jul 2022

Alan

Nice stay

Comfortable rooms. Friendly staff. Will stay again!

Business Self

6/10

Pleasant

28 Jun 2022

Michelle

Disappointing

Check in was easy, reception and bar staff friendly. Walk to room was quite a long one and we weren't sure if we were sraying in the hotel or nursing home. Rooms were very run down. Main bedding clean but underneath valence very marked and dirty. Bathroom needed most attention, cracked leaking toilet, hot tap that sprayed, shower that was very barely attached to the wall etc. Definitely did not reflect price paid. Pleased it was just one night. Went out to eat at the Toby carvery close by and the beef was so stringy it was inedible. Summed up the trip really

Friends_and_family Family

10/10

Exceptional

12 Jun 2022

Marie

The room although dated was clean and comfortable, the Reception staff were welcoming and polite. Enough parking

Partner

6/10

Pleasant

16 May 2022

Tim

Let down by room heating problems

Spoilt by being unable to turn heat off - window open overnight let in noise from 5am dustcart at next door nursing home. Was corrected next day but heating controls should work and be regularly checked

Friends_and_family Friends

6/10

Pleasant

16 May 2022

Verified traveler

Your choice

Not great value for a one night stay. Room was way too warm and main corridor to the hotel rooms did have a strange musty smell which isn't that welcoming. Won't recommend here.

Business

8/10

Excellent

15 May 2022

Nick

Great location, very reasonable price and good service from the staff

Business Family

8/10

Excellent

02 May 2022

Ian

Weekend break

Pleasant stay, the room was clean and tidy and the bed was very comfortable. The only slight negative was that the decor was dated and tired!

Self

8/10

Excellent

19 Mar 2022

Raymond

Does what it says on the tin.

Friendly clean great breakfast.

Friends_and_family Family

8/10

Excellent

11 Feb 2022

Gary P

Roebuck inn

Good value nice hotel polite staff and well run, didnt use restaurant but will try at my next stay.

Business

8/10

Excellent

25 Jan 2022

Gary

A bath

Business_and_leisure Self

8/10

Excellent

21 Dec 2021

richard

Bar Area , Felt Relaxed . Alittle to warm at times though , Nothing to turn down the Radiators .

Business

8/10

Excellent

19 Dec 2021

Not

Vusiting son

Very friendly staff great on site indian restaurant excellent value for money goog hotel bar had agrwat stay xoyld do with a bit updating but very clean and excellent staff

Partner

10/10

Exceptional

12 Dec 2021

Verified traveler

It was a nice place to stay fora nigth.

Business

4/10

Poor

04 Nov 2021

Arthur

The premises were cold and only a bar menu, I would not go back

Business

8/10

Excellent

22 Oct 2021

Anthony

Believe what you see not what you are told

hotel was above expectations. We were put off by some write ups about the hotel that we did not find true.

Friends_and_family Friends

8/10

Excellent

16 Oct 2021

Bola

The hotel was clean.

Business Family

8/10

Excellent

13 Oct 2021

joseph

Work place ok

GOOD FOR work

Business

4/10

Poor

27 Sep 2021

Verified traveler

Roebuck disappointment

Room not replenished with tea/coffee which was very disappointing as unable to get food or even a bar drink after 9.30. Not good after a long day at work.

Business

4/10

Poor

17 Sep 2021

Verified traveler

Poor standards

Needs refurbishing. Very outdated. Toilet was not flushing and then trickled with water all night. Shower dirty. No breakfast available.

Business

4/10

Poor

13 Sep 2021

Ian

Staff room Bed so uncomfortable.Receipt to F/room

The room service never made the bed asked the lady for another room for my friend didn’t even come back to me the women on the bar
Had to come and get another key code as didn’t work . Showed the chap the state of my room after service
The bar staff on the Saturday night were really rude
Not impressed at all
Bed was so uncomfortable really bad nights sleep 😴

Business

10/10

Exceptional

05 Sep 2021

Vicki

Very easy to find, very friendly staff, clean facilities

Business Self

6/10

Pleasant

05 Sep 2021

Christine

Weekend Stay

Hotel could do with some TLC, bedding and towels super clean, plenty of hot water, staff friendly and helpful, with some up dating this hotel could be lovely.
Plus side parking on site.

Friends_and_family Family

4/10

Poor

30 Aug 2021

JASON

In need of a revamp or demolition.

The staff were pleasant and the Indian Restaurant was OK. The room I stayed in was a separate annex conjoined by a dilapidated lean to, very smelly, damp, tired and in desperate need of an update. It’s a shame because the location was ideal for visiting Knebworth House.

Friends_and_family Friends

8/10

Excellent

23 Aug 2021

Robert Rhead

A little tired

The Inn is an old oak-beamed building but the accommodation is in a fairly modern wing some distance away along an enclosed sloping walkway and I would say may have been part of the neighbouring nursing home at some point. The décor is tired and the worn but clean. It was handy for a one night stay to attend a football match with the stadium 10 minutes walk away.

Self

6/10

Pleasant

14 Aug 2021

Verified traveler

Seemed very tired, but did what was needed of a comfortable bed for the nights.

Business Self

6/10

Pleasant

09 Aug 2021

A D

Very tired decor, carpets, soft furnishings

Partner

8/10

Excellent

23 Jun 2021

Verified traveler

.

Business Self

6/10

Pleasant

04 Jun 2021

Verified traveler

The building is old, very clean & warm. However, the interior needs updating; rooms are at the back of the building; doors open at 1pm & guests must return by midnight; check out arrangements are not very clear. When checking out, guest have to drop the keys in pigeon hole, then use a fire exit door to leave the building. The reception is not manned in the morning during checkout. There is an emergency number though to call for help.

Self

6/10

Pleasant

12 Feb 2020

Paul

Bed was ok

Bathroom needed a lot of work done to it from a broken toilet handle, leaking & dirty bath & peeling wallpaper

Partner

4/10

Poor

06 Feb 2020

Adrian

ould not Return

Smells of damp, dusty room, broken parts in bathroom

Business

6/10

Pleasant

22 Jan 2020

Mark

Late business stay

In need of reinvestment but for the money cant really complain. Service good.

Business

4/10

Poor

20 Jan 2020

Verified traveler

It's a very shabby looking hotel and needs a good overhall. The staff are lovely, room was clean but outdated and faded carpets. Food was lovely in restaurant too

Business Self

8/10

Excellent

18 Jan 2020

Verified traveler

It was quite basic in the room but very clean . The staff were very helpful and friendly

Friends_and_family Partner

10/10

Exceptional

16 Jan 2020

Verified traveler

Decent, classic, friendly staff, clean, near town, serene