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Bahnhof Haus

Lugano · Switzerland

Via Motta 2View location

8.6/10Excellent84 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort8.4/108.4
Condition8.4/108.4
Neighborhood8.2/108.2
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Bahnhof Haus

With a stay at Bahnhof Haus, you'll be centrally located in Chiasso, within a 10-minute drive of Villa Erba and Lake Lugano. This hotel is 5 mi (8.1 km) from Como Cathedral and 27.4 mi (44 km) from Villa del Balbianello.

Make yourself at home in one of the 28 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is available for a surcharge.

Popular amenities

Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Banquet facilities

Check-in and check-out

Check-in from 11:00 AM
Check-in until 10:00 PM
Check-out until 10:30 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 14 years of age.
    • Tourism fee: CHF 0.15 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately CHF 12 for adults and CHF 10 for children
    • Rollaway bed fee: CHF 20 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

Nearby attractions

Via Gottardo 0.2 km / 0.1 mi
Cinema Theatre Chiasso 0.9 km / 0.5 mi
Chicco d'Oro Coffee Museum 2.8 km / 1.7 mi
Villa Olmo 3.3 km / 2.1 mi
Villa Saporiti 3.5 km / 2.1 mi
Caduti Monument 4 km / 2.5 mi
Lungolago di Como 4 km / 2.5 mi
Stadio Giuseppe Sinigaglia 4 km / 2.5 mi
Volta Temple 4.1 km / 2.6 mi
Villa Bernasconi 4.2 km / 2.6 mi
Piazza Cavour 4.6 km / 2.9 mi
Villa Erba 4.8 km / 3 mi
Como Cathedral 4.9 km / 3.1 mi
La Piazzetta 4.9 km / 3.1 mi
Basilica of Sant'Abbondio 5.4 km / 3.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Bahnhof Haus

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Bahnhof Haus

8.6
Excellent
84 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
8.4 /10
Neighborhood
8.2 /10
Amenities
8.0 /10
50 reviews shown
10/10
Exceptional
24 Mar 2024
Marco
An old, but very clean, hotel, well run
Business Partner
8/10
Excellent
21 Apr 2023
Patrick
Very friendly staff
Business Self
8/10
Excellent
12 Sep 2022
Dulce
Perfect location, close to the train station , to bus stop.
Friends_and_family Family
10/10
Exceptional
23 Jul 2019
Verified traveler
The staff is attentive and they maintain the property well-kept. This is a simple yet clean hotel with all your basics. And, it is literally a few steps away from the main train station as well as from the border crossing to Como, Italy.

It offers a strategic location getting the best of both worlds: Switzerland and Italy.
Leisure Self
8/10
Excellent
05 Sep 2018
Verified traveler
Close to the train station and boarder check point - quite convenient!
10/10
Exceptional
14 Sep 2017
bruno

Nice 3 day stay in Chiasso

The personell at the hotel were all very polite and attentive, tried to accommodate as much as they could, really appreciate it :)
8/10
Excellent
03 Jul 2017
Verified traveler

Expensive but comfortable

Very clean, good location, friendly and help concierge. Spacious room, sparse decor.
10/10
Exceptional
17 Apr 2017
Yogesh

Excellent hotel with nice connectivity

We loved this place. Very convenient and nearby all public transport. Staff is very cooperative and helped us to plan our trip to make right utilization of the time. Our kids enjoyed this hotel. Recommended to all. Will visit soon for another summer trip..
Family
8/10
Excellent
16 Oct 2015
Russell

Very good hotel

The hotel is conveniently located very close to the station and an easy walk to town
Partner
6/10
Pleasant
17 Jun 2015
Verified traveler

Close to railway station and the border to italy

The room was not cleaned at the second day also no breakfast available.
Partner
10/10
Exceptional
12 Jun 2015
Stephen

Stopover on way home

Very friendly welcome. Hotel was perfect in every way.
10/10
Exceptional
10 Jun 2015
Stephen

Stopover on way to Lucerne

Perfect in every way.
8/10
Excellent
08 Aug 2023
Susanne
Sehr freundliches Personal, Zimmer einfach Ausgestattet, sauber und alles vorhanden was man für eine Übernachtung auf der Durchreise benötigt. Direkt nebem dem Bahnhof und Zoll.
Leisure Self
10/10
Exceptional
19 May 2023
Chuin Bee

Sehr gute Lage, sauber und guter Sevice.

Sehr gute Lage. Ca. eine Gehminute vom Bahnhof und vom Zoll entfernt.
Freundlicher Sevice. Sehr sauber. Die einfach eingerichteten Zimmer hatten alles was man heutzutage erwartet: TV, WLAN, Kühlschrank, Safe. Badezimmer
mit Dusche, WC, Bidet und Hygieneartikel.
Das sog. kontinenale Frühstück war reichhaltiger als das, was man von einem kontinentalen Frühstück erwartet.
Wir waren voll und ganz zufrieden.
Partner
10/10
Exceptional
11 Apr 2023
Tania

Last minute booking

Ho prenotato all'ultimo minuto per una situazione d'emergenza. Il personale è stato cordilissimo e super disponibile. Stanza pulitissima. Posizione estremamente strategica visto che è a due passi dalla stazione.
Self
8/10
Excellent
28 Oct 2022
LUIGI
Vicina alla stazione. Camera comoda e spaziosa. Letto rigido ma soffice e riposante. Pulizia ottima. Bagno lindo e con ottima dotazione di utility.. Due piccoli inconvenienti. Bagno con aspirazione forzata e rumorosa e porta del bagno che rimane socchiusa.
Business Partner
8/10
Excellent
13 Jun 2022
Laura
Muy uena opcion para visitar el Lago de Como a solo 10 minutos de coche, Hotel limpio con restaurante y pizzeria sirven desayuno a buffet por 10 euros, personal amable y eficiente. Buena relacion calidad prcios
Self
10/10
Exceptional
05 Nov 2021
Adriano
Positiva
Friends_and_family Friends
8/10
Excellent
20 Sep 2021
Ivan Giorgio
camera accogliente ,buona cucina
Business Self
6/10
Pleasant
08 Aug 2021
Francesco
Durchreise in die Schweiz. Bett war sauber aber in Badezimmer iat allea verkalkt, das Wasserstrahl bei lavabo und bei duache kommt nicht schön.
Aber fpr ein altes hotel ist ok für eine Nacht.
Partner
10/10
Exceptional
22 Jul 2021
Peter

Hotel mit gutem Preis/Leistungsverhältnis

Wir machten in diesem Hotel einen Zwischenstop auf unserer Reise nach Rom. Das Hotel hat ein gutes Preis/Leistungsverhältnis und ist sehr sauber. Das Essen und der Service im Restaurant ist sehr gut!
Partner
8/10
Excellent
25 Jun 2021
Sandra

Sympatisch,gut

Das Hotel liegt sehr nahe am Zoll. Wegen Umbau Arbeiten an Strasse kein direkt Zugang zum Hotel. Leider keine Warnung vom Hotel,aber ansonsten gut erreichbar. Parkhaus 200meter,Service hervorragend,zuvorkommend.
Partner
10/10
Exceptional
14 Oct 2020
Sebastien

Court séjour

Personnel accueillant, bienveillant et arrangeant car je ne restais finalement pas la nuit et il a consenti sans rien demander à un geste commercial. Bravo!
Self
8/10
Excellent
08 Oct 2020
Ricci
Super leckeres Frühstück! Bequeme Betten. Aussicht auf den Zoll ^^
Business
8/10
Excellent
04 Oct 2020
Petr

Für eine Übernachtung gut

Das Bahnhof Haus ist kein grosser Luxus, auf der Strassenseite laut, dafür mit gutem Service und sehr nahe am Grenzübergang.
Self
8/10
Excellent
29 Sep 2020
Willy

Gutes Hotel - am Zoll

Gutes preiswertes Hotel. Einzig die Sauberkeit - ich muss ja nicht unbedingt wissen sprich sehen, dass der letzte das sich im Schlafzimmer die Fußgänger geschnitten hat. Sonst Tiptop. Gutes Frühstück!
Partner
10/10
Exceptional
09 Aug 2020
Bruno
Good place, easy transit at Swiss/Italy border.
Thank you for the service.
Business
10/10
Exceptional
03 Aug 2020
Jacques

Bahnhof Haus en Juillet

Nous avons trouvé une chambre impeccable, literie moderne et de qualité. pas de bruit malgré la proximité de la gare.
enfin, certainement un des 3 grands restaurants de Chiasso. le cordon-bleu est hors normes.
excellente adresse et accueil à l'image de l'établissement
Partner
10/10
Exceptional
25 Jun 2020
Kamil

ottimo

Ottimo soggiorno albergo pulito e confortevole ristorante annesso all’albergo eccezionale
Business
8/10
Excellent
18 Feb 2020
mario
hotel in centro a chiasso perfetto come location
Friends_and_family Friends
8/10
Excellent
27 Dec 2019
Verified traveler
Die Unterkunft befindet sich wenige Schritte vom Bahnhof und Bushaltestelle entfernt.
Leisure Partner
8/10
Excellent
11 Oct 2019
JUNE GI
밀라노에서 넘어와서 1박했는데 역이랑 가깝고 동네도 깨끗하고 잘 쉬다감
Partner
8/10
Excellent
11 Sep 2019
Sinan
Coole Unterkunft, direkt neben dem Zoll. Schön ist auch das Restaurant welches zum Hotel dazugehört - die Pizzas sind lecker! Sehr freundliches Personal. Ich komme gerne wieder:)
Leisure Friends
10/10
Exceptional
24 Aug 2019
Alessio

Posizione strategica proprio sul confine IT/CH

Ho soggiornato una notte all'Hotel Bahnhof Haus. Sono arrivato a tarda ora, in vista di una riunione il mattino successivo.
Personale gentilissimo. L'addetto alla reception mi ha atteso senza problemi nonostante il \"late check-in\" (preannunciato) e tutti sono stati molto cortesi.
Stanza pulita, con vista dogana (letteralmente), ma ben insonorizzata. Alcune amenities, TV non accesa. Wi-fi ben funzionante.
Non ho usufruito della colazione.
Nel complesso, un buon punto di appoggio se si deve fare tappa a Chiasso.
10/10
Exceptional
21 Aug 2019
Jean-Francois

Séjour court mais parfait.

Excellent rapport qualité-prix. Il y a maintenant un excellent signal wi-fi haute vitesse et gratuit dans les chambres.
Hôtel bien situé. Le couple qui gère l’hôtel et le resto est sympathique et serviable. Ça parle italien à Chiasso.
Partner
10/10
Exceptional
18 Aug 2019
Rl
스위스 이태리 여행시 늦은 일정에 숙소정할시
이용하면 좋음ㆍ
키아소 역에서 가깝고 찾기 쉽고 가성비도 괜찮음
Family
4/10
Poor
17 Jun 2019
Verified traveler
Comodissima posizione. Camera spartana ma pulita e silenziosa. WiFi inesistente. Segnale debolissimo e molto intermittente. Praticamente inutilizzabile
Business Self
10/10
Exceptional
07 Jun 2019
JOSI
Organizado, limpo, bem localizado (ao lado da estação de Chiasso).
Café da manhã simples, porém satisfatório.
Business Family
10/10
Exceptional
10 May 2019
Verified traveler
Preis / Leistung hervorragend, sehr freundlich!

...............................................................................................................................
Business Partner
8/10
Excellent
14 Apr 2019
Stefano
Cortesia e pulizia, mancanza parcheggio buona colazione
Leisure Self
10/10
Exceptional
16 Feb 2019
Verified traveler
Zimmer war sehr gut und die Angestellten waren sehr freundlich
Business Self
8/10
Excellent
05 Aug 2018
Verified traveler

Nice place

It was clean and comfortable.
10/10
Exceptional
19 May 2018
Anastasio

Riferimento consigliabile

Tutto in ordine e confortevole, accoglienza compresa. Soddisfatto
10/10
Exceptional
17 Oct 2017
Folco
Posizione strategica a due passi dalla stazione ferroviaria e dal centro cittadino
8/10
Excellent
02 May 2016
Giampietro
Cordialità dello staff, camera pulita e profumata
8/10
Excellent
24 Oct 2015
Erika

helles, sauberes Durchgangshotel

Wir haben das Bahnhof- Haus als Durchgangshotel gebraucht, um an die Expo in Milano zu fahren, dafür war es ideal. Das Zimmer war sehr hell und freundlich. Badezimmer gross und sauber.
Family
6/10
Pleasant
07 Oct 2015
Verified traveler

Cerca estacion de tren para ir a Como, Italia.

Bueno para la ocasión, pues Como estaba repleto. Está del lado suizo. Un poco caro
4/10
Poor
05 Aug 2015
Verified traveler

Pessimo

Soggiorno di una sola notte per motivi di lavoro, l'hotel è praticamente sul confine, struttura datata come del resto l'allestimento delle camere. La camera è spaziosa ma l'aria condizionata rumorosissima è inutilizzabile e le finestre non possono essere aperte per il traffico in dogana. Frigo vuoto con distributore automatico mal funzionante (perso 1,5 Franchi per acqua non data e nessuno in reception). Non posso giudicare la colazione perché ho solo pernottato ma non lo farò di certo un'altra volta.
6/10
Pleasant
10 Jul 2015
Maurice

Ideal für 1 Nacht

Ich kam spät abends mit dem Zug in Chiasso an, um am nächsten Tag früh morgens mit dem Flughafenbus von Gyosi-Tour nach Mailand-Malpensa zu fahren. Die Lage des Hotels für diesen Zweck war ideal, nur 150 m vom Bahnhof entfernt, wo auch der Bus abfährt.
Ansonsten würde ich dort aber nicht Ferien machen, zwischen Bahnhof und Zollhaus, an einer Strasse gelegen. Das Hotelzimmer war sauber und mit allem, was man benötigt, eingerichtet. Viel Charme versprüht das Zimmer aber nicht.
Wichtig zu wissen ist noch, dass die Reception um 23h schliesst. Wer also, wie ich, später ankommt, sollte das unbedingt vorher melden, damit die Reception besetzt bleibt. Bei mir klappte das Check-In um 23:30h bestens.
8/10
Excellent
27 Dec 2014
Giampietro

A Chiasso

Camera piccola ma confortevole, pulita e ben accessoriata. Non è prevista la colazione ma sono previsti distributori automatici e in camera c'è la possibilità di utilizzare un bollitore per la preparazione di caffè o thè. Centralissimo e vicinissimo alla stazione ferroviaria, alle fermate dei bus e al confine con l'Italia (bus per Como centro).

Location & surroundings

Bahnhof Haus
Via Motta 2, Chiasso, Switzerland

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