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Courtyard Madison East

Madison - WI · United States

2502 Crossroads DrView location

9.0/10Excellent712 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.4/109.4
Condition9.2/109.2
Location9.0/109.0
Neighborhood9.4/109.4
Quality9.8/109.8
Value8.6/108.6
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Courtyard Madison East

This hotel is located off Interstate 94 and 7 miles from Madison, Wisconsin. This hotel features an indoor pool and free Wi-Fi in every room. The rooms at the Courtyard by Marriott Madison East include a refrigerator and coffee maker. The rooms feature cable TV.

The Madison East Courtyard by Marriott features a restaurant that serves breakfast and dinner and cocktail lounge. Guests can work out in the gym or use the hot tub. The Courtyard by Marriott East is within a 15-minute drive of the Madison Children’s Museum.

The East Towne Mall is one mile from the hotel.

Read more about this hotelShow less

When you stay at Courtyard by Marriott Madison East in Madison, you'll be in the business district, within a 15-minute drive of East Towne Mall and Wisconsin State Capitol. This hotel is 7.7 mi (12.5 km) from University of Wisconsin-Madison and 8.9 mi (14.4 km) from Camp Randall Stadium.

Stay in one of 127 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is not required for transportation to and from this property.
    • Guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 7 to 15 per person
    • Rollaway bed fee: USD 15.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

American Center 1 km / 0.6 mi
East Towne Mall 2.3 km / 1.4 mi
Sycamore Dog Park 3.6 km / 2.2 mi
Madison Area Technical College 4.5 km / 2.8 mi
Token Creek Park 6.9 km / 4.3 mi
Token Creek Park Dog Park 7.1 km / 4.4 mi
North Star Park Dog Park 7.2 km / 4.5 mi
Demetral Park Dog Off-Leash Park 7.4 km / 4.6 mi
Sun Prairie Family Aquatic Center 8.6 km / 5.3 mi
Tenney Park 8.6 km / 5.4 mi
Warner Park 8.7 km / 5.4 mi
Governor's Mansion 9 km / 5.6 mi
Lake Mendota 9.2 km / 5.7 mi
Sun Prairie Historical Library and Museum 9.2 km / 5.7 mi
Olbrich Botanical Gardens 9.2 km / 5.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 127
  • hotel
  • Golf course
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired InternetExtra charge
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Airport Shuttle
Show 41 more facilities & services
  • Room service
  • Laundry serviceExtra charge
  • Babysitting serviceExtra charge
  • FireplaceExtra charge
  • Smoke detector
  • Hotel safe
  • Lift access
  • Newspaper standExtra charge
  • ShopExtra charge
  • GardenExtra charge
  • Terrace
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Café
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Meeting room
  • Business centreExtra charge
  • Indoor freshwater poolExtra charge
  • TV lounge
  • Hot tubExtra charge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Picnic
  • SnacksExtra charge
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 21
  • DivingExtra charge
  • WindsurfingExtra charge
  • CanoeingExtra charge
  • FitnessExtra charge
  • Horse ridingExtra charge
  • Bowling alleyExtra charge
  • GolfExtra charge
  • SkiingExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 34 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Courtyard Madison East

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Shower
    • Centrally regulated air conditioning
    • Disability-friendly bathroom
    • Bathroom

    Facilities with extra charge

    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Wi-fi
    • Extra beds on demand
    • Toiletries
    • Desk
    • Cable TV
    • Housekeeping
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    Courtyard Madison East

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Courtyard Madison East

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Courtyard Madison East

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-2

    Photos are not available for this room type.

    Courtyard Madison East

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Courtyard Madison East

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Courtyard Madison East

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 37 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable4 photos

    Courtyard Madison East

    DOUBLE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Centrally regulated air conditioning
    • Disability-friendly bathroom
    • Bathroom
    • Shower

    Facilities with extra charge

    • Internet access
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Wi-fi
    • Toiletries
    • Desk
    • Cable TV
    • Housekeeping
    • Hairdryer
    • Direct dial telephone
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Courtyard Madison East

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Courtyard Madison East

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 34 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable6 photos

    Courtyard Madison East

    SUITE KING BED ONE BEDROOM

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Centrally regulated air conditioning
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi
    • Housekeeping
    • Cable TV
    • Desk
    • Toiletries
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Courtyard Madison East

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Courtyard Madison East

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Courtyard Madison East

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Courtyard Madison East

9.0
Excellent
712 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.4 /10
Condition
9.2 /10
Location
9.0 /10
Neighborhood
9.4 /10
Quality
9.8 /10
Value
8.6 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
17 Jul 2026
Clifford Arthur
Clean room and staff
Self
10/10
Exceptional
15 Jul 2026
Lisa
Great Staff, Clean Room...Everyone was super helpful. The only thing is there is no shuttle to the airport, I specifically thought there was one since I booked it based on this criteria. Bummer but we just ubered. Would stay here again.
Family
8/10
Excellent
12 Jul 2026
Morgan
Overall the hotel is clean and comfortable. My room smelled a bit musty - like the hvac system needs an over haul. And ripping out the carpet would be a good refresh. Room size was plentiful and WiFi worked well.
10/10
Exceptional
06 Jul 2026
Kevin
Great hotel as to be expected from Courtyard. Beautiful room and facility. Clean pool and hot tub. Stay here!
Family_with_children
6/10
Pleasant
23 Jun 2026
Susanna
Disappointed that during our stay, the Bistro was closed both Saturday and Sunday evenings. We also had an issue with ants crawling around on the desk in our bedroom on the 4th floor. In addition, there was only a partial roll of toilet paper when we checked in, and it wasn’t replenished when the cleaning staff came on the second full day of our stay; so we had to get our own toilet paper and tissues from the front desk. This is the first hotel I’ve been to that doesn’t leave an extra roll of toilet paper in the room for the guests.
Friends_and_family Family
10/10
Exceptional
14 Jun 2026
Michele
Wish there was a microwave in the room..
Friends
6/10
Pleasant
12 Jun 2026
Eve
Place is clean and beds comfortable. However, the bathroom sink clogged and the blow dryer didn't work properly. Stayed just a night so didn't report until I left.
Partner
10/10
Exceptional
11 Jun 2026
Kristy
The room was comfortable and clean. We appreciated the staff allowing us to stay extra. We will return to this hotel.
Family
2/10
Poor
07 Jun 2026
Anthony
Charged me for smoking.. but I dont smoke.. they have a courtyard where people smoke and you can smell the cigarette smell from the balconys.. they said I smoked but dont have any pictures of me smoking..
Its all he said she said..
Partner
8/10
Excellent
02 Jun 2026
Lisa
Didn't like that you had to pay extra for breakfast. Our phone in our room was not operable. The firepit was out of propane for who knows how long, at least two nights and maintenance new about it. I mean really, it would take not even five minutes to change out the tank. Last, I prefer not having to physically check out.
Family_with_children
10/10
Exceptional
24 May 2026
Armando
Had Starbucks but limited options
Partner
10/10
Exceptional
17 May 2026
Karun
This is neat place.
10/10
Exceptional
13 May 2026
Sandra
Great location and clean. Beds were also comfortable. I do think they should at least put out a carafe of coffee for early mornings. Waiting for the little cafe to open was a pain
Friends_and_family Family
10/10
Exceptional
10 May 2026
Siddharth
Na
Partner
6/10
Pleasant
26 Apr 2026
Gary
Your breakfasts are over-priced and lack any kind of options. Having to pay extra for any breakfast drink is also a factor is this rating.
Having to pay nearly $20.00 for two scrambled eggs, 2 breakfast patties and toast and a juice drink I feel is exorbitant. Thankfully, I don't drink coffee or the price would have been even worse!
Partner
10/10
Exceptional
12 Apr 2026
Miroslava
Nice clean very amazing palce
Partner
10/10
Exceptional
30 Mar 2026
Penny
Just wish the weather was warmer
Friends
10/10
Exceptional
29 Mar 2026
Penny
nice staff
Family
10/10
Exceptional
27 Feb 2026
Joseph
All went exactly as planned.
6/10
Pleasant
16 Feb 2026
Jacoby
The staff was very friendly and accommodating. The room was clean and the pool, hot tub and the corner tub in our room was very nice and convenient.
3 stars is due to the non-complimentary breakfast (I must have just assumed it would have it and didn’t check to see if it was an accommodation), the mattress was not comfortable and the pillows were super thin with very little fluff to them.
They do have a Bistro so you can BUY food there for breakfast/lunch and also they serve Starbucks drinks. Just be aware there is no complimentary breakfast.
Leisure Partner
2/10
Poor
26 Jan 2026
David Campi
The bed felt like I was sleeping on stone. Most uncomfortable bed I have ever I mean ever have slept on
Leisure Partner
10/10
Exceptional
18 Jan 2026
Sonja
All staff wonderful friendly. The grill bar area stayed a little late to accommodate several of us guest who got in later due to road conditions.
Business
10/10
Exceptional
29 Dec 2025
Shawn
nice clean room
Leisure Family
6/10
Pleasant
29 Dec 2025
MIGUEL
Hotel is a bit rundown. Breakfast service is super expensive for a low quality breakfast. Most employees were very friendly and helpful, others not so much.
Leisure Family
4/10
Poor
22 Nov 2025
Misty
Room was fine and quiet, but the front desk attendants seriously need some training. The biggest issue was while I was using an empty meeting room to have a Zoom meeting in the middle of the day, the front desk woman was really out of bounds. I travel almost nonstop and have never had anyone throttle me over an empty conference room before. She threatened to charge me if I didn't leave right then. I had no problem with leaving, it was just that she was so loud and domineering at every turn our entire stay.

We left and spent a grand staying somewhere down the street because of the bad guest service.

Business
10/10
Exceptional
08 Nov 2025
Kira
Great
Business Partner
6/10
Pleasant
31 Oct 2025
Bryan
They don’t offered free breakfast staff was nice
Leisure
6/10
Pleasant
21 Sep 2025
Bradley James
We stayed six nights. Housekeeping was supposed to come every other day. They came once and only when we requested it. Breakfast was only available for extra. I expect another hotel would have been a better value.
Leisure Family
8/10
Excellent
10 Sep 2025
Irene
Very comfortable and quiet.
Leisure Partner
10/10
Exceptional
24 Aug 2025
Claudia
Love the atmosphere and environment, friendly staff. Enjoyed my time, would be coming back again
Leisure Partner
10/10
Exceptional
18 Aug 2025
Paula
Everything was great.
Leisure Family
10/10
Exceptional
18 Aug 2025
Jesselee
Friendly staff
8/10
Excellent
17 Aug 2025
Debra
Easy access to Madison Capitol and campus
10/10
Exceptional
10 Aug 2025
Barbara
Nice hotel clean and staff was nice.
Leisure Partner
10/10
Exceptional
29 Jul 2025
Jeffrey
The staff was very friendly and accommodating. The room was exceptionally clean. The ac worked quickly to cool the room. Thanks so my g
10/10
Exceptional
07 Jul 2025
R Scott
Easy access, great room and friendly staff. Nice quality for the price.
8/10
Excellent
20 Jun 2025
Ki SONG
Lobby was nice and lots of areas to relax. Breakfast sandwich was amazing.
Friends_and_family Friends
8/10
Excellent
18 May 2025
Walker
Decent hotel. Clean affordable
4/10
Poor
13 May 2025
ahmad
Air condition switch off during night as its sensor doesn't See movement
Business_and_leisure Partner
8/10
Excellent
30 Apr 2025
Margaret
If you could remind the room crew to be sure that the alarm clocks DO NOT have a time set in them. My room alarm clock went off at 3:45am. I ended up unplugging the darn thing as I could not figure out how to turn it off. I was not able to fall back asleep. Not being woken up in the middle of the night would be extremely helpful
Business Self
2/10
Poor
23 Apr 2025
Amanuel
Horrible service.
Business_and_leisure Family_with_children
10/10
Exceptional
16 Apr 2025
Gianna
Nice hotel. A bit noisy as it is next to a highway
Leisure Family
10/10
Exceptional
14 Apr 2025
Lysa

Would definitely stay here again

Everything was perfect, clean and comfortable. The room was spacious with all the amenities. The only thing that was a bit of was the shower. It was a handicap room but the shower head did not go higher than 5 foot.
Friends_and_family Family
10/10
Exceptional
31 Mar 2025
Guillermo
Customer service was excellent and very clean rooms
Family
8/10
Excellent
22 Mar 2025
Verified traveler

Nice

My stay was pleasant n room was clean.
Self
10/10
Exceptional
16 Mar 2025
Steven
Good
Business Family
10/10
Exceptional
07 Mar 2025
Joan
Lovely hotel. Great price and quiet too
Leisure Partner
2/10
Poor
07 Mar 2025
Heath
We had a reservation and were turned away at check-in. Employee stated that they overbooked and suggested we go to the nearby Hampton Inn as they had been contacted. Upon arrival at the Hampton, they were not expecting us. Very frustrating situation
Partner
6/10
Pleasant
04 Mar 2025
Cindia
We were not asked if we wanted housekeeping so it was not provided. We were also not informed that our credit card would have a $20 hold for incidentals each night stayed. The hotel was clean and nice but the mattresses were old and uncomfortable, which was surprising for a Courtyard.
Business_and_leisure Family
10/10
Exceptional
19 Feb 2025
Heather
Convenient
Business
2/10
Poor
25 Jan 2025
Charlie
Freezing temperature without the ability to adjust. Manager claimed that they have frequent complaints but that nothing is done and since we booked through Expedia, they would not offer us any type of compensation.
Business Family
10/10
Exceptional
24 Jan 2025
Verified traveler
Quick one night stay. Check in was quick and easy. Room was clean.
Business
10/10
Exceptional
20 Jan 2025
Nancy
We really enjoyed it there. So close to the shopping, gas and easy being by the highway. Very pretty and warm!
Leisure Family
10/10
Exceptional
01 Dec 2024
Bret

Nice stay

Rooms were clean amd updated. Staff was friendly. Nice stay
Business
10/10
Exceptional
14 Oct 2024
Beth
My stay at the Courtyard Marriott East in Madison was lovely all around.
Leisure Self
8/10
Excellent
28 Sep 2024
Joe
Clean
Leisure Family
2/10
Poor
01 Sep 2024
sanja
The room that I paid for was king room with whirlpool and extra sofa that is for 3 people but received room with only one king bed and no sofa so I had to sleep on the floor. Whirlpool was full of spiders and room is nothing like the picture I paid for. They dont have free coffee and breakfast is horible only had bagels and muffins. Staff wasnt nice so I ended up checking out the following day and went to different hotel as I couldn’t stand sleeping on the floor and room full of spiders . Room was so small you could barely fit 2 people a not 3 at all.walls were dirty with so many oil stains and dry bugs it was horrible
Leisure Family
10/10
Exceptional
20 Aug 2024
JON
Been staying there for years - always, bulletproof.
Leisure Partner
10/10
Exceptional
30 Jul 2024
Jeffrey
The location is perfect and the property has been well maintained. I have not eaten at the hotel (my choice for more options). Pool area was clean and well taken care of.
Leisure Self
10/10
Exceptional
22 Jul 2024
Alan

Spectacular!

Spectacular hotel. Excellent staff. Nice pool and workout center.
Business
10/10
Exceptional
01 Jul 2024
Mary
What a wonderful experience from check-in to the meals. The king suite was very nice. The room was one of the nicest staying in a chain hotel. The staff were all very friendly.
Leisure Self
8/10
Excellent
11 Jun 2024
Ronald
The bathroom had no exhaust fan and you could hear people walking in the room above you, which interrupted your sleep.
Leisure Partner
10/10
Exceptional
23 Feb 2024
Leslie
The entire staff from front desk to the bartender had excellent customer service. Clean and comfortable rooms too.
Business Self
10/10
Exceptional
29 Jan 2024
Llama
The hotel is very updated and clean. Excellent customer service and our room was just what we requested.
Leisure Family
8/10
Excellent
11 Dec 2023
Scott

Marriott Madison East

Nice place, nice room. All went well
Friends_and_family Family
10/10
Exceptional
09 Nov 2023
Larry
Very comfortable stay for us.
Leisure Partner
10/10
Exceptional
30 Oct 2023
Jonathan
Very clean. Nice staff. Would stay again!
Leisure
10/10
Exceptional
03 Oct 2023
Jennifer
Front desk staff was very considerate
10/10
Exceptional
24 Sep 2023
Jessy
Nice hotel, clean and quiet
Leisure Family
10/10
Exceptional
22 Sep 2023
June

Perfect Hotel

It was a great hotel and the front desk staff were so friendly and accommodating and went above and beyond. Great location and quiet. Love the outdoor seating area.
Friends_and_family Family
10/10
Exceptional
28 Aug 2023
Tom
Overall everything was excellent. Staff and services were outstanding. Only minor suggestions. A microwave would be nice, a full length or partial full length mirror outside the bathroom would also be nice. furnishing were clean and comfortable again only a minor suggestion would be to have furniture that sits taller as well as an ADA toilet height.
Business_and_leisure Family
8/10
Excellent
21 Jul 2023
Thomas

Premium Bucks with no room cleaning.

Facility and location were excellent. No breakfast and no cleaning or making of beds during our 5 night stay. Received clean towels during the 3rd day. Staff were generally kind and helpful.
Business
10/10
Exceptional
15 Jul 2023
Susan
Very nice property
Leisure
8/10
Excellent
23 May 2023
GANESH
I didn't like the breakfast option. It was very limited. I have stayed in other Marriott hotels. Breakfast options could have been better
Business Friends
10/10
Exceptional
22 May 2023
Chelsea
Wonderful accommodations abs amenities. Upgraded room. Staff courteous and friendly upon arrival and checkout.
Self
10/10
Exceptional
08 Mar 2023
Kathryn
Staff were very accommodating, very friendly and efficient.
Leisure Partner
10/10
Exceptional
14 Feb 2023
Todd
Staff and restaurant as well as clean are the reasons that I have chosen this Hotel!!!!!
Leisure Self
2/10
Poor
06 Jan 2023
James
The lobby area was very nice. The room was like stepping back 20yrs small tv had to sleep on opposite side bed to change the channels, stood in a pool of water to shower. I did not stay the 2nd night I went to a nice place to stay
Leisure Self
4/10
Poor
30 Oct 2022
Verified traveler

Ok stay, wouldn’t book again unless cheaper

Overall, room was overpriced. Expected at least a bigger fridge, microwave and fan in the bathroom for the cost of the room. Room had fruit flies, and a weird pink substance around the ring of the toilet. Long black hairs were in my bed, which to me indicated my sheets weren’t changed from the last guest. My room was by the lobby and parking lot, so loud noises from other people just walking around were heard all night. Shower had good pressure, although my toilet was loose and everytime I sat down I almost rocked it off. Very friendly staff, but that’s the only good thing about my stay.
Self
8/10
Excellent
25 Sep 2022
Cindy

Nice place, but mattresses should be replaced

Beds were pretty rough.
Partner
10/10
Exceptional
09 Sep 2022
Jennifer

Excellent Accommodations!

There are some things it is hard to find out when booking online. These are the things I appreciate most:
✅Comfortable seating area that faces the TV
✅Blackout curtains that work
✅Extra pillows and blankets available
✅Firm, comfortable bed
✅Plenty of electrical/USB outlets
✅On-site restaurant and bar (also options nearby)
✅3 or more towels, hand towels and washcloths
✅Suitcase stand
✅Streaming options available on TV
✅Good water pressure
✅Noon checkout time
✅Good Wi-Fi

This room managed to pack all the features I like most into a very compact footprint. The only things I could improve on are:
- No fragrance in the toiletries
- Two sinks (in bath or a kitchen sink)
- Blackout blinds rather than curtains
- Room service

Both the staff and the website were very helpful. I will seek out this chain for future stays. 🥰
Partner
8/10
Excellent
29 Aug 2022
Dezeray
Decore is ok. The room I reserved wasn’t available so I was issued a partial refund and the romantic package.
Leisure Family
10/10
Exceptional
18 Aug 2022
Jeffrey
I have stayed here for a few years now. The hotel remains in very good repair. The outside of the property is clean, landscaped well and has two very nice outside seating areas to relax (one facing the freeway by the indoor pool and one on the street side). I did not utilize the dining at the hotel. I prefer a larger choice of options so I did eat out. TV selections were very good with many choices. Bathroom was clean and bright and well stocked. The shower had bottles of product on the wall to make it easier to use then the little bottles that most chains still use.
Leisure Self
4/10
Poor
19 Jul 2022
Jennifer
Our air conditioning unit went out twice.
Leisure Family
4/10
Poor
21 Apr 2022
Richard
I have mixed feelings about our stay. Some parts were fine and other parts needed immediate improvements..Particularly the room accommodations and some of the front desk lack of customer service skills. In addition, the cost of snack items were extremely high. Three items stood out. 1. Poor window seals which caused a frosted glass in room. 2. TV disrepair. 3. No trash removal or towel replacement after 3 days. I did bring these issues to the attention of the General Manager. This was extremely disappointing as we have stayed at this facility for over 25 years. It used to be one of our best hotels. Richard Rodgers Vice President (Retired) Center for Veterans Issues Ltd. 😔😔😔
Business_and_leisure Family
10/10
Exceptional
03 Apr 2022
Steven

King in the Courtyard.

Very helpful front staff, especially when we had a snafu with the date of stay.

Very good light blocking from window (most hotels are lacking in this area).
Partner
10/10
Exceptional
13 Mar 2022
John
Mattress in room.
Leisure Partner
6/10
Pleasant
19 Feb 2022
Jeffrey
There is NO RESTAURANT as the review states, it is a tiny indoor bistro with very limited items and only one person trying to take care of drinks, cooking and everything else pertaining to the bistro. After driving 11 hours and hoping for a good meal without leaving, we settled for a salad
Leisure Partner
8/10
Excellent
18 Feb 2022
Jay
Location and property is great
Leisure Self
10/10
Exceptional
16 Feb 2022
john
Clean, comfy, and quiet. Whirlpool was great, as was the made to order breakfast. Would definitely stay again!
Leisure Partner
8/10
Excellent
06 Dec 2021
Jay
Location is excellent and rooms are very clean
Leisure Self
8/10
Excellent
16 Nov 2021
Alan W
Freeway is noisy but they've a good job managing it. I would ask for a room opposite the freeway if you're a light sleeper.
Leisure Family
6/10
Pleasant
15 Nov 2021
Charles
No coffee available before 7AM
Leisure Friends
8/10
Excellent
04 Nov 2021
Melissa Morgan
Good
Leisure Family_with_children
4/10
Poor
26 Oct 2021
Joe

Not worth it

The hot tub it not hot, the fitness area is a joke, there was no breakfast, the bed was OK.
Self
8/10
Excellent
23 Oct 2021
Jay
Room was very nice and clean
Leisure Self
8/10
Excellent
18 Oct 2021
Karen
Convenient location
Leisure Family
8/10
Excellent
05 Oct 2021
Desislava
Tje cjeck in was okay, however we did not have any Wifi in the room, we spoke to their technicians and they told us they are having problems now and will give us a call when it ia foxed. Of coirse it was never fixed and we never recieved a call back. In addition there was hair all over the shower and old soup whtapers around the sick. We didnt have trash bags in the bins and the fridge had dried food all over it. It was not a clean room at all.
Business_and_leisure Partner
10/10
Exceptional
27 Sep 2021
Steven
Andy was great
Leisure Partner
10/10
Exceptional
20 Sep 2021
Jessica
Everything was great until the morning. We went to have our breakfast that was included w our stay & the lady behind the counter was extremely rude! Asked us where our masks were. When we told her we had forgotten them back in our room she said she refused to serve us until we had our masks. She could’ve politely asked us to go get them but chose to be rude so we left.
Partner

Location & surroundings

Courtyard Madison East
2502 Crossroads Dr, Madison, United States

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Courtyard Madison East

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