Name: Red Roof Inn Madison, WI
Address: 4830 Hayes Road, Madison, 53704, US

4/10

Poor

04 Jul 2026

Jeff

Icky room. The staff were wonderful but unfortunately that was the only thing good about the place. We won’t be staying here again.

Pet

10/10

Exceptional

02 Feb 2026

Joseph

They were nice and room was clean.

Self

10/10

Exceptional

17 Oct 2025

Tim M

Regular there too. Only issue is roaches

10/10

Exceptional

11 Sep 2025

LuAnn

Nice hotel. Clean and comfy. Also
Nice staff. Felt welcomed when checking in

Leisure Family

2/10

Poor

08 Sep 2025

Brenda

We were sandwiched in between extended stay people that were loud, hanging out outside their rooms and were very sketchy. I could not walk to my car by myself. The door's lock did not latch. There was a HUGE hole in the wall in bathroom that looked like an entrance for a rat.

Leisure Pet

2/10

Poor

29 Aug 2025

Brandon

Smells musty and like cigarette smoke, not maintained

Business Self

2/10

Poor

25 Aug 2025

Carlos

This hotel is complete trash. This is the absolute worst hotel I've stayed at. Dirty, smelly, the hotel seemed like a place where poor people lives at (not sure how they can afford). Never again.
This is by far one of my worst experiences ever... not even close.

Business Self

2/10

Poor

22 Aug 2025

JULIE

This hotel was dirty and it was not safe. People were using drugs in the parking lot and there a blood stain on my bedsheet.

Self

2/10

Poor

22 Aug 2025

Verified traveler

NO - Don’t do it!

It was terrible! We aren’t picky travelers and were here for a cattle show so that should tell you we are used to some dust dirt and well other things cows excrete. The grounds were trashy, there were dubious persons who obviously lived there, as well as ones who didn’t. The window in our room was broken, the towels were stained, I could go on and on. Two positives were I didn’t see evidence after lifting mattresses of bed bugs nor saw any creepy crawlers in the room. I was so uncomfortable in the lousy bed that at 2 am we got up and went to the fairgrounds where we felt cleaner and safer. Thankfully we only had one night. Best advice - do not book here. This is also the first negative review I’ve ever left a property.

Business Partner

4/10

Poor

19 Aug 2025

Jackie

Bad room

Terrible room. Broken floor, smoke burns on curtains, bed sheets were stained and gross, trim in room was falling off, not cleaned.

10/10

Exceptional

15 Aug 2025

Reinaldo

Dirty and noisy

10/10

Exceptional

13 Aug 2025

Mohamed Ahmed

So far so great

Business_and_leisure

2/10

Poor

30 Jul 2025

Enas

Room smells fishy

2/10

Poor

28 Jul 2025

Verified traveler

Definitely do not recommend

Sheets and towels may have been “clean” but were stained. A pillowcase appeared to have cigarette burns. The room had a foul odor. The curtains were dotted with something resembling blood spatter. A needle or dart protruded from a wall. Garbage was stacked in the corridors outside the room and over a staircase railing.

Friends_and_family Family

8/10

Excellent

24 Jul 2025

Stefan

Ok but only 1 towel for 2 people

Partner

2/10

Poor

22 Jul 2025

Verified traveler

A complete disaster!

This place is a disgrace! A complete disaster of a property. This is not a hotel but an apartment complex. They used duct tape to hold a door closed.

Business

4/10

Poor

20 Jul 2025

Verified traveler

The sheets were dirty, bathroom door wouldn’t close tight, hair dryer and iron were gone (stolen off the wall?), it was noisy, and there were no extra blankets or pillows.

Partner

6/10

Pleasant

05 Jul 2025

Sally

Sheets were not clean and door was filthy

2/10

Poor

01 Jul 2025

Rachel

Location was good. Strong cigarette odor in room. Sheets had multiple stains on them. Cigarette holes in sheets and mattresses. Condoms under the bed. AC was good. Many people just loitering around the building.

Leisure Family

6/10

Pleasant

30 Jun 2025

Matthew

You get what you pay for I guess. This is not a high class place, and the price reflects that. It's not somewhere I would ever choose to stay, had we had more options and I planned better. It's a bed, it's a place to sleep, but doesn't feel like the safest place to be at night.

Partner

2/10

Poor

29 Jun 2025

Erica

My reservation was canceled with no notification. We were only able to stay because someone didn’t show up and ended up spending double than what I booked for, for a smaller and dirtier room.

Leisure Partner

2/10

Poor

29 Jun 2025

Keaton

The dirtiest place I’ve ever stayed in. Room smelled like damp cigarettes. Debated whether or not to sleep in our car in the parking lot instead.

Leisure Partner

2/10

Poor

29 Jun 2025

Verified traveler

They gave up our room and did not have one available. Happened to 2 guest right in front of us in line as well

2/10

Poor

29 Jun 2025

patti

Disgusting should not be in business

Check in was smooth. Walked into our room and was NOT. Impressed. Bed sheets looked dirty. Hair and mascara still on a pillow case. Once I took my shoes off and walked between the beds my feet stuck to the what is supposed to be carpet. The room needs a deep cleaning. Very old worn out mattress etc.

Friends_and_family Friends

2/10

Poor

29 Jun 2025

alexandra

We drove a hot second to get to this hotel. When we got there and “checked in”. We were told that they canceled it. When they asked if I booked through Expedia right away said oh it’s canceled. Mind you Expedia knew nothing about it but the manager harry claims that he contacted them weeks ago due to a flood. I had no communication on the fact that my room was “Canceled” I think they were very unprofessional. When I contacted Expedia they pretty much told me they had no clue that it happened.

I would never recommend staying here. Staff was very rude and did not care what so ever that they screwed us. Mind you they had at least three other groups that had the same issue who booked through Expedia

Leisure Friends

4/10

Poor

28 Jun 2025

Sarah

The door frame itself was loose, the floor boards are extremely damaged in the room, and when my husband plugged something into the electrical outlets on the night stand... it started chirping. The note left by the cleaning people to tell us the room had been cleaned before we areived, was old and staind. Would not recommend this facility.

Leisure Partner

10/10

Exceptional

21 Jun 2025

LaToya

The establishment is clean and quiet . The owners are really nice

Business

6/10

Pleasant

14 Jun 2025

Karen

Grateful for your well behaved dog acceptence.

I am grateful that Red Roof Inns still accept my well behaved dog, always on a lease, never left in the room alone.

Friends_and_family Family

2/10

Poor

10 Jun 2025

Thomas

This particular Red Roof should be AVOIDED AT ALL COSTS. The entire facility was in terrible disrepair nearly every door had its paint peeling off, several door handles were obviously broken. inside the room the AC worked but was as loud as a lawn mower, the grill was broken off exposing the AC coils directly and the resulting tray-like area was extremely dirty and stained from who knows what. there was no fire alarm in room but you could see where it had been broken off the wall. The king size bed was broken so that one side tilted down and threatened to roll whoever slept on that side off onto the floor, the mattress was completely worn out and instantly gave all the way to box spring anytime any weight was put on it. everything inside the room was stained or dirty except the shower stall (somehow). I also found out the place has a reputation among locals for drugs and prostitution. AVOID AVOID AVOID!

Friends_and_family Family

4/10

Poor

01 Jun 2025

Misael

Bathroom had mold on the edge of the shower, it smelled like dirty feet which I believe what’s humidity (not sure about)..

Self

2/10

Poor

21 May 2025

Ronnell

Ac didn’t work. Room temperature was set to an extreme temperature which made it impossible warm to sleep. Bathroom light/fan was make noise when you put on the light. If you have trailer just forget coming here because I most impossible to park. I regret paying for this online before seeing the location because I would have go somewhere else.

Business Self

2/10

Poor

15 May 2025

Juin Yuan

Dirty carpet. Smelly room. Rusty bathtub drain.

2/10

Poor

10 May 2025

Anne

Needs maintenance. Armchair in room was punctured and the air conditioning vent was filthy. Towels? Two words: fabric softener.

That said, the rest of the room was immaculate. The pillows were comfy and arranged nicely.

Leisure

2/10

Poor

06 May 2025

John

Old, worn out motel.

2/10

Poor

15 Apr 2025

Cassandra

I dont like anything about this place. There's so many crack heads walking around, drunkards, old vehicles in the parking lot, bathroom is a mess, hair all over the bed, some of the plugs and the light switch dont work, there some man dirt on the floor, there's paint stripping off the wall, no hot water and the room is very stink. We booked a non smoking room and the scent in there makes you wanna throw up. This place needs to be renovated.

Business Friends

2/10

Poor

30 Mar 2025

Edward

Decided not to stay lots of cracktivities going on

2/10

Poor

09 Mar 2025

Kristine

The floor in our room was dirty and sticky, it turned our socks black. The plug in to the hair dryer was cracked open and not safe to plug in. The phone had no cords to plug it in. Headboard was cracked and missing wood pieces. Smoke detector was ripped off the wall and wires sticking out. There was a receipt on the night stand for the last guy that stayed there. I took several photos and tried to talk to the employee about it when checking out. He told me i was okay to go. I don't think he understood me.

The staff that checked us in was nice and friendly. We needed a place to stay last minute after spending the day in Madison with my daughter and baby granddaughter, as we were too tired for the 2 hour drive home. Very disappointing stay.

Leisure Partner

4/10

Poor

07 Mar 2025

SEYED

Bad

8/10

Excellent

05 Mar 2025

Verified traveler

Great sevice and value, need a few repairs.

Staff was friendly and very kind. While the room was clean.
Some repairs could benefit the place. Large hole in bed spread. Light switch was finicky. Some damage to the walls.

Friends_and_family Friends

4/10

Poor

22 Feb 2025

Madelynn

Perhaps the worst part of my stay here was that my room absolutely REEKED of cigarette smoke. FOR SURE the strongest cigarette smell I have ever had in a hotel room. Our room was not thoroughly cleaned (there was a ketchup packet in the fridge, marks and stains on the walls) and the furniture and fixtures were in dire need of an upgrade (lamps above bed missing shade/plastic pieces, old/dirty looking radiator, EXTREMELY scratched up chair that looked like it was a cat's scratching post for months, if not longer). This is a very cheap motel, but with the experience I had and the quality of the room, it should have been MUCH cheaper still. The man at the front desk was nice, but I would rather sleep in my car than return to this place.

Leisure Partner

10/10

Exceptional

05 Jan 2025

Mark

You don't get much when you stay at a cheap hotel. Nevertheless this was satisfactory and good value for money. Located within easy walking distance of a restaurant.

Leisure Self

2/10

Poor

24 Dec 2024

Grady

We stayed one night. Booked for two nights. Facility was unsafe and dirty. I would never go back or recommend it to anyone.

Business_and_leisure Family

10/10

Exceptional

10 Dec 2024

Jason

It was amazing the staff goes above and Beyond

Leisure Pet

6/10

Pleasant

04 Dec 2024

Laverne

The rate

6/10

Pleasant

13 Nov 2024

Kelly

The balcony

Business_and_leisure Pet

2/10

Poor

09 Nov 2024

Radu

Left after 15min

Worst stay ever in a hotel in the US. We left after only 15min after seeing the fourth cockroach on the wall. Bed sheets had disgusting stains on them. The hallways were full of garbage bags that no one was collecting. That place is a dump.

Friends_and_family Family

8/10

Excellent

03 Nov 2024

Tracy

The staff is very nice

2/10

Poor

28 Oct 2024

Jon

The room was filthy. AC, doors, lamps, beds were all damaged. Tub bottom was not clean and dirty (black). White stains on the bed skirt, bed cover had burns in it. Smell in the room was very very strong of some cigarette smoke, but mostly marijuana. Even our dog sat by the door while we were there. We stayed about 15 minutes in the room as that was all we could tolerate. We booked someplace else and cut out losses. My allergies were activated by the smoke. I have never seen such a poor-quality room. This is not something I would have expected Expedia to list on their site, let alone Red Roof Inn. We have stayed at RR Inns before and never encountered anything like this. It looked like someone stated there long-term, and all they did was make the beds. We have photos to show this...

Leisure Pet

2/10

Poor

21 Oct 2024

John

This property is a dump.

4/10

Poor

21 Oct 2024

michael

For $130, I figured it would be at clean. Was very dingy, roomed smelled lik smoke. Walls were dirty, sheets had some kind of marks on it. the chair in room looked like it was mauled by a dog. There was no latch on the door and part of frame was gone, like someone busted the door in a ripped it off the door. Some sort of pins coming out of the all. Cockroach in the room. Was gross.

Leisure Family

10/10

Exceptional

20 Sep 2024

Tracy

The staff are super nice. The rooms are decent. The only thing I don't like is that they don't have continental breakfast but I understand why they don't an I don't blame them. But other than that I would come back and stay a night or two.

Leisure Partner

4/10

Poor

20 Sep 2024

Bradley

Walls were filthy in the room and floors questionable. The outside was extremely dirty and lots of trash all around.

2/10

Poor

17 Sep 2024

James

Disgusting

We were very disappointed in this red roof, and it was not clean—stains everywhere. The carpet made our feet black, the toilet leaked, and the sheets were stained. Do not book this hotel.

Friends_and_family Family

2/10

Poor

17 Sep 2024

JEREMIAH

Didnt even check in... had to stay somewhere else. I specifically booked a room with a roll in shower for my wheelchair bound wife and the room had a tub. I booked through hotels.com 3 weeks in advance so there is no reason for any sort of miscommunication between the website and the hotel!

Friends_and_family Family

6/10

Pleasant

17 Sep 2024

Paul

The nightly rate was what got me to book. You get what you pay for, so I wasn’t expecting much. The staff was friendly. The rooms were very noisy because you could hear every time the other lodgers were outside whether walking but or hanging outside. The king size bed was placed right by the door which made it worse. Towels were very small and you only got two sets as there is no housekeeping during your stay. If you want a refresh, you have to hunt down the housekeeper while they are there cleaning the rooms that are vacated that day. Front desk does not help getting you fresh towels. I just bought a few towels at Walmart. It was easier

Friends_and_family Family

4/10

Poor

17 Sep 2024

Norman

The rooms were dirty and terribly outdated! All rooms smelled like smoke because long term rentals smoked on the balcony!
Cleaning people had several garbage bags laying by the stairs and balconies.
Overall dirty bad experience! Should have left when they gave us the first smoking room.
Expedia should omit this site from their availability!

Leisure Family

2/10

Poor

11 Sep 2024

Mark

Could NOT find the place! Impossible road construction, and dark area. I wasted my money. NEVER AGAIN!

Business Self

6/10

Pleasant

08 Sep 2024

May

Room was suppose to be SMOKE FREE but as soon as we opened the door - the smell of smoke was overwhelming. I couldn’t do any deep breathing because it stunk so much. The bedsheet was dirty and felt “gritty”. We checked in at 2am and had to get up at 6am so we just made do with the room. Check in process was quick and staff was polite but I don’t believe that we will be staying at this place if we ever come through again.

Partner

10/10

Exceptional

06 Sep 2024

Alicia

Good stay

Business Partner

6/10

Pleasant

30 Aug 2024

Chrisse

It was a decent stay. Only thing I can say that was bad I prefer a room on the 1st floor. I have an Elderly dog who o had to carry up and down the stairs.

Business_and_leisure Pet

10/10

Exceptional

25 Aug 2024

Jaquan

The staff was welcoming and helpful

Leisure Pet

2/10

Poor

21 Aug 2024

Haley

We checked out and did not stay conditions very poor

Self

2/10

Poor

21 Aug 2024

Jolene

Bad

This place was terrible I would not suggest it to anyone. The room smelled. The bed was probably full of bugs. Very unsafe feeling atmosphere

Friends_and_family Family

2/10

Poor

07 Aug 2024

robin

This place is a total hole. Transients living there. I believe there was prostitution and drug dealing going on. It was so bad I didn’t stay. Checked in and checked right back out.

Leisure Partner

2/10

Poor

04 Aug 2024

Royce

Someone smoked in room previously and the Tabbacco leaves were all over room. It stank and also had no fire alarm

Leisure Family

2/10

Poor

29 Jul 2024

Patrick

Nothing

Leisure Family

6/10

Pleasant

28 Jul 2024

John

Close to shopping and freeway.

6/10

Pleasant

19 Jul 2024

Jennifer

Not the Red Roof Inn you’re accustomed too.

I thought it was priced rather high for the type of hotel it is. In a dodgy area of Maddison. The reception has a large pistol strapped to his hip. A bit odd to see as a Canadian.
Plenty of disadvantaged multi family groups living in the hotel.
Three times through the night, people came and loudly knocked on our door. Thankfully, the office has perhaps 50 cameras watching the area so reception could tell it was kids playing when I called down to complain. On the 3rd time, he came up and took the kids back to their parent’s.
Bed was comfy and for a quick one night stop…it isn’t too bad.

Friends_and_family Friends

2/10

Poor

14 Jul 2024

Hisham

Dirty noisy around it was awful i didn't even stay for the night

Self

4/10

Poor

29 Jun 2024

Phee X

You get what you pay for.

Leisure Self

2/10

Poor

28 Jun 2024

Marc

Don’t stop here look for another hotel

The room did not have any towels or wash rags. This room should have not been rented, it had crayon marks on the wall, the plastic border in the room a portion of it was thumb tacked to the wall, headboard was not clean, just totally disgusting. Large water stain on ceiling in left corner as you walk into room.

This is by far the worst hotel room I stayed in my life, please don’t be lured by the price find somehwhere else to stay.

I checked out and staying @ a hotel 2 miles away, much bigger difference.

Business

6/10

Pleasant

23 Jun 2024

Neill

It was an average property. I do kind of like having some breakfast.

2/10

Poor

21 Jun 2024

Verified traveler

Disgusting

Dirtiest room i've ever stepped foot in. The entire floor was sticky to walk on. We checked out immediately and went to stay at the sleep inn on the south side of town.

Friends_and_family Family

8/10

Excellent

20 Jun 2024

John

Great place to spend the night.

Leisure

8/10

Excellent

08 Jun 2024

Lisa

Dirty, sheets smelled bad, bed uncomfortable. Nervous staying here. Permanent residents staying here

Business

6/10

Pleasant

05 Jun 2024

Tracy L

I was quite but it's nothing to write home about.

Leisure Partner

2/10

Poor

25 May 2024

Denise

No smoke detectors working. Wires hanging out of wall. Refrigerator did not work. Upkeep awful. Dirty rugs

Leisure Family

2/10

Poor

13 May 2024

Lance

The room was not clean. Very run down hotel.

Friends_and_family Family

6/10

Pleasant

13 May 2024

Ale

I was told by staff this no a 5 start hotel to been clean everyday.

Leisure Family_with_children

2/10

Poor

11 May 2024

Cynthia

Did not even stay 5 minutes. I paid 149.00 for room that had holes in the sheets, tape on the window, patches on the walls, and a bathroom door that did not shut. We immediately went back down to the front desk and returned the keys. Way overpriced. I would expect that room to be no more than 50 dollars

Leisure Family

4/10

Poor

11 May 2024

Kathryn

Sheets had stains. No remote for TV and staff was unhelpful with that issue. Room was supposed to be non smoking but smelled strongly of smoke.

Leisure Family

2/10

Poor

27 Apr 2024

Jose Roberto

Huele a tabaco y otros, los colchones súper viejos, las toallas sucias, las cobijas huelen a tabaco…. La pero experiencia para ser un hotel familiar

Business Family

4/10

Poor

26 Apr 2024

Adam

T

2/10

Poor

17 Apr 2024

Yolanda

Trash Hotel

A roach-infested hotel room with bad service is an unpleasant experience. Imagine checking into a hotel only to find roaches scurrying around the room, making it feel dirty and unsanitary. On top of that, the service is lacking—maybe the staff is rude or unresponsive to complaints about the room's condition. Overall, it creates a negative and uncomfortable environment for guests, leading to a disappointing stay.
Having an 18-month-old son in such a situation adds another layer of stress and concern. You'd worry about his safety and health amidst the unsanitary conditions. Roaches can pose health risks, especially to young children, and the discomfort of dealing with them while trying to care for your son would be incredibly frustrating. It's a challenging situation, as you'd want the best for your child but are limited by the circumstances of the hotel room and its poor service.

Self

2/10

Poor

09 Apr 2024

Olivia

Very sketchy and dirty

Leisure Self

4/10

Poor

06 Apr 2024

Nick

There was mole in the shower in the window seal and things coming apart.

Leisure Partner

6/10

Pleasant

05 Apr 2024

Bok

Stay only one night, , saw cops come several times

Business Self

10/10

Exceptional

03 Apr 2024

JOHN

Friendly staff

Business Self

10/10

Exceptional

25 Feb 2024

Andrea

Pet friendly and very reasonable price.

Great customer service. Bed very comfortable. Plumbing and appliances worked great. After a melt the grounds needed cleaning. Room had wall repairs that had not been painted, but it was well worth the motel fee. Pet friendly is very important but it is apparent some people don't clean up after their dogs.

Friends_and_family Friends

2/10

Poor

24 Feb 2024

Tabetha

DISGUSTING. Couldn’t sleep here. Please do not book at Red Roof Inn.

Leisure

2/10

Poor

11 Feb 2024

Paul

Heater didn’t work. Room was cold.
This non-smoking room smelled like smoke.
The smoke detector was in the dresser drawer.
The toilet sometimes worked.

Business Self

10/10

Exceptional

31 Jan 2024

Eddie

Good place

4/10

Poor

16 Dec 2023

Joseph

Room needs renovation

The room we had was in serious need of renovation. Noisy heating system, light in bathroom wouldn't work, blood or poop on the shower curtain, noisy exhaust fan, all the tub hardware is tired. (Room 124)

Partner

4/10

Poor

21 Nov 2023

Bill

Staff nice, water under bath flooring, tub filthy, chipped paint many areas, holes in doors, sketchy

Business_and_leisure Partner

2/10

Poor

19 Nov 2023

robert

Cancelled but staff was very helpful

4/10

Poor

04 Nov 2023

Verified traveler

Very run down facility. The check in lady was less than friendly. Right down to business, no getting, no smile, no enjoy your stay. Hotel offered free whi fi but she didn't let us know how to connect
Then the room..the deadbolt was broken, very dark and dingy, the bedding was stained, the sink was cracked, the floor in the bathroom was seeping with water, the shower head was being held on with electric tape. The whole place smelled like weed.
Check out was a different lady at the desk asking what room and what the name was. Did some clicks on the computer then said you're all set. Would you like a receipt.
Definitely not up to even average experience. Definitely was you do get what you pay for and it was a very cheap stay. We will be sure to stay somewhere else going forward even at paying double of what we paid here.

Friends_and_family Friends

8/10

Excellent

03 Nov 2023

Janet

Pet Friendly and Convenient

A basic hotel with good areas to walk pets. A few restaurants are within walking distance. Easy on and off the highway. We have stayed a few times on our cross country trips.

Partner

8/10

Excellent

24 Oct 2023

Glenn

i regularly stay at the RedRoof in Madison. the office is always attended with helpful staff and provide everything i need. i always recommend the RedRoof to family and friends staying in Madison

Leisure Self

10/10

Exceptional

18 Oct 2023

John

We had a pleasant stay at the red roof inn. It meant all the expectations that we desired nation point.

4/10

Poor

16 Oct 2023

Rachel

Just more basic than I expected. Lumpy bed, no breakfast (coffee machine in lobby only) stained sheets. Will look for something different next time.

Friends_and_family Family