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Tru By Hilton Madison East

Madison - WI · United States

2403 East Springs DriveView location

9.2/10Excellent39 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Condition9.8/109.8
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Tru By Hilton Madison East

Find us off I-39/90/94, surrounded by restaurants and shops. The Wisconsin State Capitol is seven miles from our hotel, and the University of Wisconsin is nine miles away. Reach Henry Vilas Zoo and other downtown Madison attractions in 25 minutes.

Enjoy our complimentary breakfast, EV charging stations, heated indoor pool, and large outdoor patio.

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With a stay at Tru By Hilton Madison East in Madison, you'll be within a 5-minute drive of East Towne Mall and American Center. This hotel is 7.2 mi (11.6 km) from University of Wisconsin-Madison and 8.1 mi (13 km) from Camp Randall Stadium.

Make yourself at home in one of the 68 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.

Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 34 Pet max weight (per pet) in lb is 75 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 50 per pet, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

East Towne Mall 1.4 km / 0.9 mi
American Center 1.6 km / 1 mi
Madison Area Technical College 3.6 km / 2.2 mi
Olbrich Botanical Gardens 6.3 km / 3.9 mi
Demetral Park Dog Off-Leash Park 6.5 km / 4 mi
North Star Park Dog Park 6.8 km / 4.2 mi
Token Creek Park 6.9 km / 4.3 mi
Barrymore Theatre 7.1 km / 4.4 mi
Token Creek Park Dog Park 7.1 km / 4.4 mi
Lake Monona 7.7 km / 4.8 mi
Tenney Park 7.7 km / 4.8 mi
Governor's Mansion 7.8 km / 4.8 mi
Warner Park 7.8 km / 4.8 mi
Yahara Place Park 7.9 km / 4.9 mi
Lake Mendota 8 km / 4.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 68
  • Number of floors (main building): 5
  • Connecting rooms
  • hotel
  • Small pets allowed (under 5 kg)
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging station
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wired Internet
Show 9 more facilities & services
  • Wi-fi
  • Laundry service
  • Air conditioning in public areas
  • Lift access
  • Gym
  • Luggage room
  • Printer
  • Breakfast
  • Billiards
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 30 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable12 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • TV
    • Centrally regulated air conditioning
    • Safe
    • Toiletries
    • Satellite TV
    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Tru By Hilton Madison East

    DOUBLE Accessible KING SIZE BED

    Room photos

    12 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • TV
    • Centrally regulated air conditioning
    • Safe
    • Toiletries
    • Satellite TV
    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Tru By Hilton Madison East

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 30 m²DBL.H6-1
    DOUBLE AccessiblePhoto unavailable12 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • TV
    • Centrally regulated air conditioning
    • Safe
    • Wheelchair-accessible
    • Toiletries
    • Satellite TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Tru By Hilton Madison East

    DOUBLE Accessible

    Room photos

    12 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • TV
    • Centrally regulated air conditioning
    • Safe
    • Wheelchair-accessible
    • Toiletries
    • Satellite TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable11 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Satellite TV
    • Toiletries
    • Safe
    • Centrally regulated air conditioning
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Tru By Hilton Madison East

    DOUBLE KING SIZE BED

    Room photos

    11 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Satellite TV
    • Toiletries
    • Safe
    • Centrally regulated air conditioning
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable12 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Tru By Hilton Madison East

    DOUBLE KING SIZE BED

    Room photos

    12 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 30 m²DBL.H6-2
    DOUBLE AccessiblePhoto unavailable14 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Satellite TV
    • Toiletries
    • Wheelchair-accessible
    • Safe
    • Centrally regulated air conditioning
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Tru By Hilton Madison East

    DOUBLE Accessible

    Room photos

    14 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Room amenities

    • Satellite TV
    • Toiletries
    • Wheelchair-accessible
    • Safe
    • Centrally regulated air conditioning
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Tru By Hilton Madison East

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 30 m²DBL.H6-3
    DOUBLE AccessiblePhoto unavailable13 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • TV
    • Centrally regulated air conditioning
    • Safe
    • Wheelchair-accessible
    • Toiletries
    • Satellite TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Tru By Hilton Madison East

    DOUBLE Accessible

    Room photos

    13 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-3

    Room amenities

    • TV
    • Centrally regulated air conditioning
    • Safe
    • Wheelchair-accessible
    • Toiletries
    • Satellite TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Tru By Hilton Madison East

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 30 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable13 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Safe
    • TV
    • Centrally regulated air conditioning
    • Toiletries
    • Satellite TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Tru By Hilton Madison East

    DOUBLE TWO QUEEN BEDS

    Room photos

    13 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Safe
    • TV
    • Centrally regulated air conditioning
    • Toiletries
    • Satellite TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Tru By Hilton Madison East

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Tru By Hilton Madison East

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 1 Bedroom • 30 m²DBL.H6-2Q
    DOUBLE Accessible-Two Queen BedsPhoto unavailable13 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Centrally regulated air conditioning
    • Safe
    • Wheelchair-accessible
    • TV
    • Toiletries
    • Satellite TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Tru By Hilton Madison East

    DOUBLE Accessible-Two Queen Beds

    Room photos

    13 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Room amenities

    • Centrally regulated air conditioning
    • Safe
    • Wheelchair-accessible
    • TV
    • Toiletries
    • Satellite TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Tru By Hilton Madison East

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Tru By Hilton Madison East

9.2
Excellent
39 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Condition
9.8 /10
Amenities
9.4 /10
14 reviews shown
10/10
Exceptional
23 Jul 2026
Amy
The man checking us in at the counter was very friendly and helpful.
6/10
Pleasant
22 Jul 2026
Carrie
Housekeeping let themselves inside my room AFTER we had checked in and were inside. NOT COOL. It was well after check in time and staff had assigned this room. I asked for compensation and was rudely dismissed.
Partner
10/10
Exceptional
18 Jul 2026
Elizabeth
We enjoyed our one night stay. Hotel is very modern and contemporary. Lobby area is a fun place to hang out with a pool table and numerous sitting areas Breakfast had a variety of menu items Only downside was the room was very small.
Partner
10/10
Exceptional
05 Jul 2026
Franki
Easy to get to from the interstate
10/10
Exceptional
26 Jun 2026
Hector
Excellent,definitely I will can back.
Friends_and_family Family
10/10
Exceptional
18 Jun 2026
Jennifer
This hotel is great. I’ve never stayed at a Hilton tru but will definitely do so in the future. The lobby lounge area is amazing. The breakfast delish. The staff so friendly.
8/10
Excellent
15 Jun 2026
Randy
Worked for us for what we needed
Partner
10/10
Exceptional
08 Jun 2026
Douglas
Great place to stay.
Partner
10/10
Exceptional
30 May 2026
Tricia
My teenage daughter said \"wow\" with a smile. It was that impressive!
10/10
Exceptional
07 May 2026
camla
The hotel lobby and room were both lovely. The area has a lot of restaurants and is a quick drive to the Capitol building.
Partner
2/10
Poor
21 Apr 2026
Candice
We were visiting the Midwest Horse Fair in Madison. We arrived at our room at 7:30 PM and the rooms were not cleaned yet. The GM and manager were cleaning the rooms. Not sure if they didn't have enough staff to clean all the rooms, or if the staff put in their normal hours and went home w/o cleaning all the rooms. We did not get our room until 10 PM. The hotel DID refund us because of this situation. The front staff was so stressed, it was not fair to them what they were going through.
The hotel was nice and clean. A nice breakfast selection.

My other situation that same night was that my second reservation did not appear in the hotel's system, which meant we were w/o a second room. I will never go through a 3rd party (Hotel.com) again. This is the second time I did, and both times were screw-ups. It took 45 minutes on the phone with Hotel.com to get refunds for both rooms, but I did get the refunds, without any issues, so I am grateful for that.
10/10
Exceptional
20 Apr 2026
Jody
Everything was very clean! We appreciated the kindness of the front desk, staff and the welcome that our dog received as well.
Pet
6/10
Pleasant
22 Mar 2026
Kathleen
The TV did not work. The entire weekend ( cable issue)
Loud heater …
Staff nice but did not try to compensate for lack of tv
Our room was not serviced by housekeeping ( need clean towels
Partner
8/10
Excellent
22 Mar 2026
Doug
Only complaint was the beds were very hard and uncomfortable.
Friends_and_family Family

Location & surroundings

Tru By Hilton Madison East
2403 East Springs Drive, Madison, United States

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Tru By Hilton Madison East

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