Name: Cambria Hotel Madison East
Address: 5045 Eastpark Blvd, Madison, 53718, US

10/10

Exceptional

03 Aug 2026

renee

Great stay

10/10

Exceptional

03 Aug 2026

Lindsay

The staff was extremely helpful when I booked two nights separately. They were able to let me stay in the same room for both nights.
My room was very spacious and clean. Had a microwave and fridge which was very helpful in my travels.
The pool is small was I had it to myself so it was perfect!

6/10

Pleasant

02 Aug 2026

Eric

The property is fine, but rundown a bit.

10/10

Exceptional

02 Aug 2026

Theodore

Parking lot was under construction but otherwise great place to stay, wonderful room view, and helpful staff!

10/10

Exceptional

01 Aug 2026

Adam

Clean and well maintained property. Pet friendly.

10/10

Exceptional

01 Aug 2026

Adam

Clean well maintained property. Great breakfast. Friendly helpful staff. Recommended.

10/10

Exceptional

29 Jul 2026

Adam

Wonderful property. Well maintained and clean. Good breakfast. Staff was very friendly and helpful. Recommended!

10/10

Exceptional

29 Jul 2026

Adam

Very nice property with clean rooms and great beds. Staff friendly and helpful. Breakfast is really good.

6/10

Pleasant

26 Jul 2026

Gino

Property seemed to be under renovation there was a large mirror just loose sitting up against the wall icemaker didn't work, the bed was nice and the room was nice and large I just expected more from other Cambria's I stayed at in Omaha and Traverse city Michigan this was nowhere like that experience, but overall all we survived I was just expecting the normal luxury experience that we did not get

4/10

Poor

25 Jul 2026

Jane

Dozens of \"drain flies\" in our bathroom. Contacted the hotel, said they could move us, but that was at 11:00 p.m. and was told they didn't have a comparable room. When we checked out the next morning, woman at desk said yes, they knew what the flies were and they need to \"treat the plumbing/drains\" SO, they are aware they have a fly/bug problem, but haven't remedied it in the rooms they charge a ton for! Would REALLY appreciate some sort of compensation, for having to sleep in an insect-infected room!

4/10

Poor

25 Jul 2026

Alyssa

The room was dirty, not clean at all. Lots of dead bugs smushed against the wall and the window shades. Drain flys all over the room. The closet had a gross sticky, brown substance all over the walls, so clearly attention to detail when cleaning isn’t there. Floor had residue all over it. Staff was okay, not super pleasant but okay. Elevators were slow and we had to walk down the stairs with n the last day due to elevators being used to hall up the new mattresses they were changing.

10/10

Exceptional

23 Jul 2026

Karen

Clean hotel

6/10

Pleasant

22 Jul 2026

Anabel

The airport shuttle is inconvenient and only runs 8am-5pm. Overall a bit rude. Rooms were spacious clean and very nice however.

8/10

Excellent

21 Jul 2026

Lisa

Room was clean. AC buttons broken so had to guess when adjusting room temp. Some floor tiles loose in bathroom.

Partner

10/10

Exceptional

21 Jul 2026

Brian

Everything was great. Just need a vending machine on the third floor

6/10

Pleasant

20 Jul 2026

Timothy

Spacious room.
Disappointed: we were looking for a hotel with an airport, shuttle and called the central reservation system to confirm that the shuttle is available as it said on the website. We are arriving at 11 PM. She said yes, just let the desk know. I booked an Expedia. I called the hotel directly to see when we would arrive and was told that there is no shuttle after 5 PM when we arrived at the hotel after taking a rideshare I commented that there was conflicting information, especially after she said there was a shuttle available until 8 PM. She didn’t seem happy when I suggested that somebody should make the story consistent, especially since the website brags about having shuttle services for their hotels.

The bed was not very comfortable and the sheets on one bed were raggedy. They certainly weren’t crisp. Making it seem like they weren’t even fresh.
The morning, checkout staff were nice and the shuttle back to the airport was arranged that problem.

Family

10/10

Exceptional

19 Jul 2026

Joseph

Clean, quiet, comfortable and safe!

Family

4/10

Poor

18 Jul 2026

Shawn

Bugs in the room. Was not that clean overall. AC rattled like 1908 model T. There was a weird smell in the place overall.

Family_with_children

8/10

Excellent

14 Jul 2026

Libby

The hotel was very nice—modern, clean, and featuring a welcoming bar and restaurant area. There were just a couple of minor issues. Housekeeping was vacuuming the hallways around 8:00 AM, which felt a bit early and could be disruptive to guests who are still resting. While I understand the hotel primarily caters to business travelers, a 9:00 AM start time might be more considerate. Additionally, the hot tub was out of order during my stay. It wasn't a major inconvenience, but given that the property appears relatively new, I was a bit surprised that it was unavailable. Overall, though, I had a positive experience.

Family_with_children

6/10

Pleasant

12 Jul 2026

Lisa R

Our room wasn't the cleanest, dead bugs on the window sills and graffiti on the floor .
First place I ever stayed at that didn't have free breakfast.
Bar area was very nice!

Partner

6/10

Pleasant

07 Jul 2026

Tammie

Positive is that the room was very nice roomy and clean.

Negative is that we specifically rented this room because we had a flight out early the next morning and needed the airport shuttle that is advertised.
When I checked in, the rep at the counter wasn't friendly at all and almost greeted us with a sigh like \"what do you want\". I told her we were checking in and she quickly did what she needed to then handed the room key to us.
I asked her how we get the shuttle for 6am and do we need to preschedule & she said \"they do not come until later but not sure when\". I asked what time is later so she asked another girl next to her and that girl responded \"I'm not sure\". So both of them \"weren't sure\" when the shuttle got there and didn't even look into it. HOW do you not know what time a shuttle arrives or at least know who to ask. They both were very unfriendly and absolutely not helpful!

Family

4/10

Poor

06 Jul 2026

Matt

Floors are flithy - crumbs, glitter, and dust bunnies everywhere. Bathroom sink is very slow draining. Cigarette smoke from back patio wafts directly into guest rooms above. Firm checkout time, presumably so they don't pay have to housekeeping a minute more.

6/10

Pleasant

05 Jul 2026

Jennifer

I was frustrated because the property advertised as having a free airport shuttle, which is why I booked it. Turns out the shuttle only operates from 8-5, M-F. Plenty of money in Uber later, I certainly would have booked at any of the properties nearby that offered true airport shuttle service.

6/10

Pleasant

05 Jul 2026

Jennifer

I was frustrated because the property advertised as having a free airport shuttle, which is why I booked it. Turns out the shuttle only operates from 8-5, M-F. $46 in Uber later, I certainly would have booked at any of the properties nearby that offered true airport shuttle service.

6/10

Pleasant

28 Jun 2026

Michael

The hot tub is not working currently. Also my towels smelled like mildew and funk like they were washed and not dried fully before being put

6/10

Pleasant

20 Jun 2026

Meghan

We have stayed at this hotel in the past, the last time probably in 2020. We will not stay again. It has significantly gone down hill in that time. The rooms were not very clean, the counters had stickiness from previous stays and there were crumbs all over the floor and beds. Walking into the lobby smelled very musty and throw the halls smelled like marajuana on multiple occasions. The hot tub was broken and apparently early has been for over a month. The pool area was a mess - dirty towels everywhere and no clean towels. Took 25 minutes to have clean towels delivered. Staff seemed entirely uninterested in their jobs at the front desk during check in and out check out. So disappointing for a hotel that used to be very clean and dependable.

Family_with_children

6/10

Pleasant

20 Jun 2026

Renae

The room was very nice. It was clean, spacious, and quiet. I wonder if this property has recently changed hands. We paid more to stay at this property because it was indicated there was a bar and restaurant on site. They did not yet have a liquor license and the restaurant was basically a snack bar in the lobby. After a long day of travel, this was very disappointing. Just be truthful about amenities.

Partner

10/10

Exceptional

19 Jun 2026

David

Great place!

10/10

Exceptional

19 Jun 2026

Gregg

Having a UW student for undergrad and graduate school, we have stayed at plenty of lodgings in the past 8 years in the Madison area. This hotel was by far the best we have been at. We loved the room layout and its ameninties. The place was clean, the staff was welcoming and helpful and the complimentary coffee in the am was a welcome start to each day there.

Partner

10/10

Exceptional

16 Jun 2026

Cassandra

For the price you cannot beat this property.

Self

10/10

Exceptional

14 Jun 2026

Ron

Nice

10/10

Exceptional

10 Jun 2026

Russell

I didn’t pay attention to the fact that breakfast was not included in the rate, but they have a good full kitchen on site.

Partner

10/10

Exceptional

03 Jun 2026

Israel

Elegant hotel, good price for the cleanliness and amenities

Self

6/10

Pleasant

31 May 2026

Andrea

There was a pee pad in the pullout coach from the last people that was not cleaned up. The pool is very tiny, basically the size of a hot tub. The some staff were kind, some seemed annoyed to be there. We would pick another hotel in the future.

Friends_and_family Family

6/10

Pleasant

27 May 2026

Chad

Hotel rooms were nice, pool was very small and the hot tub was out of order. Staff was friendly and attentive. Overall a pleasant experience had to lower the rating due to small pool, no hot tub and no continental breakfast.

Family_with_children

6/10

Pleasant

24 May 2026

Asia

This was my second time staying here. The smell of old cooking grease and cleaning products filled the halls of the hotel. The main issue I have was the sheets and blankets. Both the pull out bed and king bed had crumbs and dirt on the beds. The sheets had not been changed that was clear from the way my skin reacted. They also do not have actual blankets just a sheet wrapped in a sheet with a very thin quilt like cover.

Friends_and_family Family

10/10

Exceptional

15 May 2026

Carolyn

Excellent bed, bedding, towels, fixtures. Very nice stay & comfy room size. Just what we needed for graduation weekend.

Friends_and_family Family

10/10

Exceptional

10 May 2026

Nancy

Not enough bureau space,

Wonderful service
Friendly staff

Family

6/10

Pleasant

18 Apr 2026

Sonila

Booked a last minute reservation in the evening. Upon arriving I was met with the front desk employee (Sherry) who was extremely rude during the entire time while I was trying to check in. Very unprofessional and was using her personal cell phone. Tried to state my payment was declined and requested an additional payment without looking into my reservation. Wanted to dismiss me quickly only until another employee came and helped me. If this hotel wasn't a last resort, I would have booked elsewhere. Hotel itself is nice and room was comfortable. Shame about the employees.

Self

8/10

Excellent

17 Apr 2026

Paul R

Close location to Madison airport

10/10

Exceptional

06 Apr 2026

Sharon

It was comfortable and clean.

Self

10/10

Exceptional

03 Apr 2026

troy

Great experience.

Partner

10/10

Exceptional

29 Mar 2026

Tonya

Nice hotel, bar in the main lobby to relax, the room we had was nice and a great size

Partner

6/10

Pleasant

28 Mar 2026

Shawna

Did eat breakfast wasn’t free breakfast for a family of 7

Family_with_children

6/10

Pleasant

25 Mar 2026

Robert

I upgraded to this room because it was rated a 9.6 but I can not rate it that high because the detail were not paid attention to.
The floors needed more attention and spots on the walls and the bathroom faucet leaked onto the counter top other wise it was a nice room.

Self

10/10

Exceptional

22 Mar 2026

Michael

Beautiful hotel. Clean and comfortable.

Friends_and_family Family

6/10

Pleasant

21 Mar 2026

Tara

Rooms were spacious and nice layout. Bedding was not comfortable and the pool was \"out of order \" for the duration of our stay.

Family

6/10

Pleasant

21 Mar 2026

Kirk

Couple things that were frustrating, they do not provide a breakfast, one is available for purchase. We had to beg to get coffee at 7am, the room was not supplied, and the lobby coffee wasn’t ready. Rooms were not very clean.

8/10

Excellent

20 Mar 2026

Amy

Staff was wonderful! We were stuck in Madison due to a snowstorm with our whole hockey team and the staff was so accommodating! They let the kids have a conference room to play in!

Family_with_children

10/10

Exceptional

16 Mar 2026

Nathan

Rooms were excellent for a group of 5!

8/10

Excellent

28 Feb 2026

Cheryl

Clean, modern,

4/10

Poor

09 Feb 2026

Lori

We reported that our window shades did not open and our sink was not draining. These issues had not been resolved by the time we checked out 3 days later. We had a handicap accesible room with a tub, which was not accesible for an elderly occupant. We were told it only need to have extra room. How does a wheelchair get in the shower? The elevators looked like they hadn't been vacuumed in weeks. The pullout coach was extremely uncomfortable.
The staff was nice. The bar food was good.

Leisure Family

8/10

Excellent

08 Feb 2026

Michelle

Wonderful

6/10

Pleasant

06 Feb 2026

Kallie

The lady at the front desk was as sweet as can be. The bed was comfy. My reason for only three stars is, the night I checked in there was a used wash cloth in the tub, wrappers and other visible dirt on the floor in the room, had to ask for it to be cleaned. That level of oversight is really unacceptable and makes you wonder if things like the sheets are even clean. I would not stay again.

Business Self

10/10

Exceptional

20 Jan 2026

Kathleen

It was our first time staying in Cambria. Will definitely be back. It was extremely convenient for us because I had surgery at the hospital.

Partner

8/10

Excellent

11 Jan 2026

Karin

Rooms were great, except one person in our group had problems with his room key several times. Outstanding meals, variety of food was tried and all was excellent. Servers in the restaurant and bar were were always very friendly and did a great job!

Family

8/10

Excellent

05 Jan 2026

Lisa

The room was lovely and clean. Staff went out of their way to help us get to the airport on Sunday, though the shuttle typically runs only on weekdays. Very friendly people!

Leisure Partner

4/10

Poor

02 Jan 2026

Brent

Entire property just felt filthy, from the moment I got out of the car until the moment I got in the room. There was nothing major, but just the combination of literally everything being dirty, the place just needs a good deep cleaning, carpet, walls, you name it. Sheets had dirt on them like they weren’t washed. Looks nothing like the photos.

For the price of a room, it should’ve been spotless like other hotels in the same price range ($130) but this hotel had the cleanliness of a $60 dash $70 hotel.

Partner

10/10

Exceptional

28 Dec 2025

Jonathan

Large clean room. Well furnished.

Leisure Family

8/10

Excellent

25 Dec 2025

Lynne

Staff friendly and courteous

Leisure Family

6/10

Pleasant

03 Dec 2025

Jessie

Room had bugs. Don’t know if they were knats or baby flies. Flooring is not carpet so because it is winter, water and melting salt was all over our room from our shoes. No pillows were in the room for the pull out bed. Shower head did not work very well. Went to eat at the restaurant at 5pm and one of the staff was not there so we had to wait. Decided to order pizza after waiting a half hour.

Friends_and_family Family

6/10

Pleasant

30 Nov 2025

jill

The pool looks bigger in the picture. The hot tub was not working. If i would have known that I would have picked a different motel. Other then that it was good

Friends_and_family Family

8/10

Excellent

09 Nov 2025

Josh

Room was nice.

Partner

10/10

Exceptional

03 Nov 2025

Byron

Kind staff, clean room, comfortable bed.

Leisure Self

6/10

Pleasant

01 Nov 2025

Beth

We stayed here before an early morning flight and chose this hotel because of the parking and airport shuttle option. The convenience of leaving our car and catching the shuttle was definitely a plus.
Our stay itself was just okay. Unfortunately, our room was next to a family with several toddlers and there were noisy guests above us as well. The front desk clerk later mentioned that she was aware of the situation and had other rooms available—she even said we could’ve been moved. I appreciated her honesty, but it was disappointing to learn that she already knew about the noise issues. I didn’t want to complain at the time, knowing the parents were likely doing their best, and I really didn’t want to switch rooms that late.
The shuttle to the airport was great—on time, friendly driver, and smooth ride. However, the return pickup wasn’t as good. We were told it would be about 10 minutes, but it ended up being over 30 minutes before we were picked up. When we called to check, we were told the driver was delayed because the road was dark, which honestly felt more like an excuse than the real reason.
Overall, the stay served its purpose, but a bit more attentiveness and communication from the staff could have made a big difference.

Leisure Family

10/10

Exceptional

30 Oct 2025

Trista

Great stay. Comfy room

Family

10/10

Exceptional

29 Oct 2025

Dan

Nice large rooms close to airport

Leisure

8/10

Excellent

27 Oct 2025

Stacy

It was spacious and clean.

Leisure Family

6/10

Pleasant

26 Oct 2025

rose

Heater didn’t work in living area

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Amanda

Excellent service, clean and comfortable rooms.

8/10

Excellent

20 Oct 2025

Elizabeth

Pet hair

Pet hair on the floor

Partner

10/10

Exceptional

18 Oct 2025

Mary

We arrived on a Friday afternoon and found the lobby packed…2 weddings and a hockey tournament. We thought, oh no, it was going to be super noisy! However, we were pleasantly surprised by our room at the end of the hall with a beautiful view of a pond complete with ducks! The room had everything we could have wanted, and it turned out to be super quiet and a great place to stay!

10/10

Exceptional

17 Oct 2025

Jacqueline

Friendly, knowledgeable staff

Friends_and_family Friends

10/10

Exceptional

14 Oct 2025

Roger

Very courteous staff
Went out of their way to make sure I got to the airport on time.
Great food!

Business Self

10/10

Exceptional

09 Oct 2025

Tori

Clean rooms. Safe feel.

8/10

Excellent

08 Oct 2025

Kevin

Good

4/10

Poor

03 Oct 2025

Justin

Our sheets had large stains on them and the room smelled like marijuana. Was ideal with little children with us

Friends_and_family Family

6/10

Pleasant

29 Sep 2025

Brenda

Our overall stay was great, whenever i needed room services they were always quick with making sure our needs were taken care of. The room suite was cute and comfy we stayed for 3 nights and we had more then enough room. Hwy was close by and many other stores. I just wish that atleast free breakfast was included with the hotel. However they did have a restaurant. I would definitely recommend this place! Super friendly staff that makes you feel welcomed!!

Business_and_leisure Partner

4/10

Poor

26 Sep 2025

Sharon

Our door did not close behind us so when they cleaned our room they left door unlocked and anyone could enter because it was HALF OPEN! AND turned the thermostat to 62….. brrrrr when we returned. The tv in bedroom also rarely worked properly. We reported both to management so others do not experience if they were to be booked in this room. The fact that our room was unlocked for hours is disturbing at best!!!!! Was not not just unlocked it was cocked open. I think the reasons above is why we choose a different hotel chain.

10/10

Exceptional

24 Sep 2025

Debbie

Very nice hotel. Everyone was very nice. Clean. Easy to get to from the hwy

6/10

Pleasant

23 Sep 2025

Jeni

Indoor pool was too cold to even swim, hot tub was out of order. Very uncomfortable mattress.

Partner

10/10

Exceptional

22 Sep 2025

Jonathan

It was a perfect last minute choice for me everything met or exceeded my expectations

Leisure Self

10/10

Exceptional

20 Sep 2025

Linda Murray

Very friendly staff. Clean rooms.

Leisure

10/10

Exceptional

10 Sep 2025

Nicole

It was clean and comfortable. It fit the bill.

10/10

Exceptional

04 Sep 2025

Deborah

Wonderful large room with sitting/tv area. Very comfy and clean. Needs safety strips or mat in bottom of tub as it was slippery. Does have safety grip bar, though. Very close to UW Hospital East; convenient to choices of restaurants and 94/151.

Family

10/10

Exceptional

04 Sep 2025

Mark

Every thing was good

Partner

6/10

Pleasant

28 Aug 2025

Christopher

There was a musty smell coming from the closet nearest the bed. It was bad enough that my wife had trouble sleeping. The shower did not drain properly and water level got up to ankle high. We were looking forward to a soak in the hot tub but it was out of commission. The pool itself was tiny and there was an off / dirty smell in the pool area. The staff were extremely pleasant though, very friendly and welcoming. Even so not planning on staying there again.

Leisure Partner

10/10

Exceptional

13 Aug 2025

Bob

Staff was great, only need a few nightlights

10/10

Exceptional

11 Aug 2025

Linda

Easy, quiet, and quality property.

8/10

Excellent

11 Aug 2025

Laura

Everything was beautiful-room was spacious and lovely with the exception of it being 85 degrees when we arrived which was around 8pm. We turned down the temp as soon as we entered the room but it didn’t getting cooler than 76 which was not the most pleasant sleeping.

Leisure Family

6/10

Pleasant

02 Aug 2025

Liz

Building is beautiful, beds were comfy, and area is nice — but even though we stayed in a lovely corner suite, the sheets were badly stained, there was a spider and web in the tub, and fingernail clippings on the table. Front desk service was apologetic about the sheets and promptly provided new but we had to remake the bed ourselves. Also the “free airport shuttle” was the reason I picked this hotel but we needed an early shuttle and there wasn’t a driver available. Sad to say we won’t stay here again.

2/10

Poor

01 Aug 2025

Steven

Very slow service.

Leisure Family

8/10

Excellent

31 Jul 2025

Patrice

Rooms are large. My only complaint was that the pool was not in operation.

Leisure Family

6/10

Pleasant

27 Jul 2025

Kimberly

Generally speaking this was a good hotel. A couple of incidents during our stay would probably send me looking elsewhere before returning.

Leisure Family

6/10

Pleasant

13 Jul 2025

Robert

Wendys style burger

Disappointed as most cambria hotels have a chophouse. I has a burger with a square wendys style burgrr for 15.00. The best part of the meall was the 8.00 beer.

Self

8/10

Excellent

11 Jul 2025

Brook

Good stay

Leisure Family

10/10

Exceptional

07 Jul 2025

Michelle

Room was very clean. I wish you would have had a shuttle that could have driven us to downtown but we managed.

Leisure Partner

4/10

Poor

04 Jul 2025

Matthew

The staff was great, but the room with dirty. Our fridge was warm and smelt like spoiled trash, also a rather gross stain on the top layer of the bedding.

10/10

Exceptional

15 Jun 2025

Deborah

The hotel was clean butbthere were smokers thatvwerevstaying on the 2nd floor. By smokers i mean the skunky stuff otherwise hotel was very clean. I did letvthe staff lnow but they really couldn't do anything about it.

Leisure Family_with_children

10/10

Exceptional

08 Jun 2025

Alexandra

The room was really clean in all areas! Staff was super friendly and the beds were comfortable.

Leisure Friends