Name: Hyatt Regency Yokohama
Address: 280 2 Yamashitacho Naka Ward, Yokohama, 231-0023, JP

8/10

Excellent

01 Aug 2026

Teresa Antoinette

Clean room and great staff

10/10

Exceptional

28 Jul 2026

Wanda

Wonderful hotel, helpful staff…would come back again and again.

10/10

Exceptional

27 Jul 2026

WAI MAN

Wt a great hotel!

10/10

Exceptional

25 Jul 2026

JOSE

Excellent place, recommended

10/10

Exceptional

22 Jul 2026

Irene

Everything about the Hyatt Regency Yokohama was excellent! We felt welcomed and well taken care of with the services that the staff extended to us. We would recommend this hotel to anyone.

10/10

Exceptional

19 Jul 2026

Rika

Amazing location and very kind staff!

Family_with_children

10/10

Exceptional

13 Jul 2026

Paola

Wonderful hotel!

Partner

10/10

Exceptional

12 Jul 2026

Alex

The reception staff were particularly helpful with our needs.

Partner

10/10

Exceptional

11 Jul 2026

Cecil

Rooms was clean and nice

Partner

10/10

Exceptional

11 Jul 2026

Aimee Lynn

Room was clean and shower was good

Family_with_children

10/10

Exceptional

11 Jul 2026

Thomas

Not only was the hotel clean and very well maintained, but we were especially impressed with the staff for their hospitality, their friendliness and helpfulness. In my opinion, your staff sets the gold standard. Our hotels in the USA could learn from you.

Partner

10/10

Exceptional

11 Jul 2026

Kelli

Was very impressed by this hotel! It went above and beyond with the amenities. I would highly recommend this to anyone looking to stay in Yokohama Japan.

Partner

10/10

Exceptional

11 Jul 2026

Frank

Hyatt is a wonderful venue. It is close to the city center. The staff is excellent and always trying to assist with your needs. I would highly recommend them if you are traveling to Yokohama

Partner

10/10

Exceptional

07 Jul 2026

Bin

Good location. Clean maintained and looks very new.

Family_with_children

8/10

Excellent

29 Jun 2026

SACHIKO

Bed was comfortable.

10/10

Exceptional

25 Jun 2026

Jieun

Best stay ever in Yokohama, thanks to Hasegawa 하세가와 가쿠. He is incredibly sincere, attentive, and caring. It’s clear that he is truly dedicated to his work and takes great pride in being a hotelier. His exceptional service made my stay memorable. I look forward to coming back whenever I need to use Haneda Airport.

Family

10/10

Exceptional

23 Jun 2026

Anthony

Location and service

Friends

10/10

Exceptional

16 Jun 2026

Terry

Great hotel - close to the waterfront, China town and the stadium. Spacious well appointed rooms. The buffet breakfast is excellent

Friends

10/10

Exceptional

15 Jun 2026

Per

The room was comfortable and spacious, and the staff was exceptionally friendly,

Self

10/10

Exceptional

14 Jun 2026

Misty

Beautiful property and great room. Plenty of room for 3 of us.

Family

10/10

Exceptional

14 Jun 2026

Stuart

Great service, very good breakfast buffet, many amenities in the room. Very good location to pier, red brick warehouse, china town. Staff was great

Partner

10/10

Exceptional

14 Jun 2026

Bruce

Picked because within walking distance of cruise port. Worked well and very nice.

Partner

10/10

Exceptional

08 Jun 2026

Ming

Super clean and comfortable room.

Family

10/10

Exceptional

07 Jun 2026

Maurice

Every aspect of this stay was excellent, this will be my new must stay while in Yokohama

Friends

10/10

Exceptional

30 May 2026

komibuchi

Very nice

10/10

Exceptional

29 May 2026

Ziana

Never disappointed at Hyatt. Everyone is incredibly helpful, welcoming, and always greeting guests with genuine smiles. From the concierge to the front desk and F&B team, the service is consistently exceptional. It also makes the experience so much easier and more comfortable knowing everyone speaks English so well.
Will never stay anywhere else but Hyatt!
Thanks for uphold your brand standard so well.

Family_with_children

10/10

Exceptional

26 May 2026

Yoko

So many things were taken care of. It was impressive. I wish I could stay longer. The layout of the room was cool, too.

Family

10/10

Exceptional

26 May 2026

Carol

Great size room and bed, very clean, great location for china town etc.

Partner

10/10

Exceptional

23 May 2026

KOSHI

部屋は綺麗で、スタッフの方も非常に親切だったと思います。

朝食はビュッフェでしたが、少し和食がしょっぱく感じました。

Family_with_children

10/10

Exceptional

20 May 2026

Lawrence

The buffet breakfast was amazing with a great variety and selection.

Partner

10/10

Exceptional

19 May 2026

Yelena

everything was top notch

Self

10/10

Exceptional

19 May 2026

Mark

Very nice hotel in good location with friendly staff and great rooms.

Family

10/10

Exceptional

13 May 2026

Terry

Good location, beautiful room, and breakfast buffet was fantastic

Family_with_children

10/10

Exceptional

11 May 2026

Sheila

Wonderful and convenient

Partner

10/10

Exceptional

11 May 2026

william

Enjoyed breakfast.

10/10

Exceptional

11 May 2026

Sharon

Great staff

Family

10/10

Exceptional

10 May 2026

Raul

Top notch.

10/10

Exceptional

07 May 2026

Judith

The property is outstanding and the staff was exceptional! I was very happy with the overall experience and would stay at this property again.

Self

10/10

Exceptional

01 May 2026

Robert

Very nice

Self

10/10

Exceptional

30 Apr 2026

Woodward

Great location and friendly staffs

Partner

10/10

Exceptional

28 Apr 2026

Cynthia

Amazing.

10/10

Exceptional

26 Apr 2026

Walter

No comment

Friends

10/10

Exceptional

22 Apr 2026

Sebastian

Good location. Transportation, convenience stores and dining options nearby. Room had some fancy wall panels with a warning sign about expensive repairs, maybe not suited for families with young kids.
Shower is in the bathtub, not separate.

Family_with_children

8/10

Excellent

21 Apr 2026

Stephen

Everything except the bar. - too slow and disorganized

Partner

10/10

Exceptional

20 Apr 2026

GORDON

Awesome expectations

Partner

10/10

Exceptional

18 Apr 2026

Peter

Great location, walking distance to everything.

Partner

10/10

Exceptional

12 Apr 2026

Carolyn

Our room was beautiful and clean, we loved the bathroom. Staff were excellent. Hotel was very close to our cruise port and a very convenient location.

Friends

8/10

Excellent

12 Apr 2026

Peter

Many breakfast choices and tasty dishes to try

Partner

10/10

Exceptional

11 Apr 2026

Amanda

This was our favorite stay of our 3 week trip. The hotel itself is stunning. Rooms were clean and well maintained. Breakfast was fantastic, my daughter still talks about it. The hotel is in a great location and walking distance to many great places. 10/10 will recommend and will stay here again.

Family_with_children

10/10

Exceptional

08 Apr 2026

John

If you are traveling to Yokohama this is the place to stay. We arrived about 10:30 PM after more than 20 hours of traveling. The staff were so friendly, greeted us with smiles at the door and took our luggage to our room. Our room was spotless and there was plenty of room to unwind. We had breakfast at the buffet in the hotel and it was delicious. From fresh fruit, an omelette station, different breakfast meats and local favorites. The cruise ship port is located about 15-20 minutes walking distance but if you choose to take a taxi, they were on site when we left and was less than $10 US. We stayed two nights before our cruise and there were plenty of sites to see within walking distance. Overall we could not have chosen a better place to stay.

10/10

Exceptional

08 Apr 2026

Steven

The room was modern, comfortable, and beautiful. It was the perfect oasis after a transpacific flight. The breakfast buffet was exceptional. Would highly recommend for guests coming in or out of the cruise port.

Partner

10/10

Exceptional

07 Apr 2026

Steven

Good location near Chinatown

10/10

Exceptional

05 Apr 2026

Albert

Everything was great. Staff was friendly professional and polite. Our room was very nice and well equipped. Breakfast was wonderful. Thank you for making our stay so enjoyable! Really enjoyed the bathroom facilities. 👍

10/10

Exceptional

04 Apr 2026

JUNETTE A.

great room

10/10

Exceptional

02 Apr 2026

Claudia

Great location

Partner

10/10

Exceptional

31 Mar 2026

Connie

Very nice

10/10

Exceptional

31 Mar 2026

Greg

The Hyatt Regency, Yokohama, is conveniently located near the waterfront and the cruise port. The staff is excellent.
The only thing that I did not like was the breakfast which we found was insufficient in variety and service for the price charged.
We will stay here again z

Partner

10/10

Exceptional

30 Mar 2026

Russell

Bartender guy was fantastic!!!

Family

10/10

Exceptional

30 Mar 2026

Toan

Nice staff nice room nice view

10/10

Exceptional

29 Mar 2026

Michael

Great stay, clean, everyone was sooooo polite.

Partner

10/10

Exceptional

28 Mar 2026

Ivan

Amazing breakfast. Super friendly and efficient staff.

Partner

10/10

Exceptional

25 Mar 2026

TAKESHI

朝食は和洋中とそれぞれ美味しく頂きました♪

Partner

10/10

Exceptional

21 Mar 2026

Colin

Location, great staff and room

Partner

10/10

Exceptional

18 Mar 2026

Dayanna

Room was very clean and spacious. Great location. Walking distance from multiple convenience stores, chinatown and port. Staff was very helpful and accomodating. Highly recommend.!

10/10

Exceptional

18 Mar 2026

Elvin

Got everything and near chinatown

Partner

10/10

Exceptional

17 Mar 2026

ANTHONY

I haven’t used the laundry service. The gym appears to be small.

Partner

10/10

Exceptional

15 Mar 2026

Andrew

Very clean and comfortable room. Would stay again without an issue.

10/10

Exceptional

12 Mar 2026

Italo

Great service, very clean, great location, and great food.

Family_with_children

10/10

Exceptional

06 Mar 2026

Tiffany

Love, love, love everything about this hotel. Professional staff, comfortable and spacious room, excellent breakfast with so many options. Had a wonderful time. Highly recommend!

Partner

10/10

Exceptional

05 Mar 2026

Sze Man

Excellent service, clean room and walkable distance to Cup Noodle museum, red brick warehouse and minatomirai.

Family_with_children

8/10

Excellent

02 Mar 2026

Marileth Joy Hizon

Clean room, nice staff amenities are well provided.

Family_with_children

10/10

Exceptional

02 Mar 2026

Joy

Clean room we like the shower, toilet is separate from the shower which is good. Staff are very nice and helpful. Except that when we tried to put our laundry house keeper didn’t pick it up even though I wrote the note but overall stay it was very pleasant.

Family_with_children

10/10

Exceptional

01 Mar 2026

Carey

We enjoyed our stay! The staff were very courteous and helpful with blackcat service and airport flat-rate taxi booking service. Our room was clean and comfortable. The breakfast buffet was delicious and many varieties food options. We would consider staying again^^

My friend came to visit briefly and they advised her to park her car in front of the hotel (non-peak hours).

Thank you so much!!

Family_with_children

10/10

Exceptional

28 Feb 2026

James

Yes

Family_with_children

10/10

Exceptional

24 Feb 2026

Karen

Staff was very friendly and helpful Room was nice Well stocked Bed was comfortable enjoyed our stay

2/10

Poor

02 Feb 2026

Michael

We booked a Club room as a family of 4 for a number of days. Children (under 12 yrs) are excluded from the Club between 5-7pm - when the nightly cocktails (and food) are offered. It’s a shame as we book Club rooms for a space to relax at the end of a day as a family. Given a lunchbox with 1 sandwich, 2 juices, 1 green tea can and 1 beer can for a family of four to share instead. No alternative space offered. On some nights one parent went to experience the cocktail hour - variable in quality. Selection of food on the nights we stayed included a bean salad, pasta salad, salad with lettuce, plain crackers with small selection of cheese and a small selection of small goods (such as salami). The breakfasts included some pastries (such as croissants), sausages, scrambled eggs, small fruit selection and cereal. We felt there wasn’t anything particularly premium about the room we stayed in. Of note there is a folding screen behind the bed - there is a placard that requests you don’t touch it and states “If the screen is damaged, the repair fee of about Y200,000 will be charged on your account”. We’ve stayed in many hotels (and travelled extensively in Japan) - this is the first time we’ve come across a warning like this - for something in a prominent part of the hotel room. To access streaming services on the TV you are required to connect to the hotel wifi using your smartphone and cast it to the TV. Ultimately we were disappointed with the Club room experience and our stay.

10/10

Exceptional

19 Jan 2026

NAMHYUK

둘 다 해당없어요

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

Lillian

Top notch hotel.

Friends_and_family Family

8/10

Excellent

08 Jan 2026

Rachel

Staff were nice, room was clean and fine
We've stayed at the Hyatt Regency before and loved it. This time we upgraded to a corner room, and somehow it was worse than the standard room - we were on the 8th floor with loud and consistent road noise (hotel is across the road from a fire station on our side), and the room was much smaller this time.

Leisure Friends

10/10

Exceptional

02 Jan 2026

yue

Friendly staff with clean and spacious rooms

Leisure

6/10

Pleasant

23 Dec 2025

Kristen

Out of the 3 hotels I stayed at on my most recent trip to Japan, I felt the staff here was hit or miss. For Japan I often find myself blown away by the hospitality, but there was a coldness to more than a few of the staff members. In the states, I probably wouldn’t notice, but the for Japan standards I was a bit shocked. When there are so many amazing hotels with great service in Japan, I probably would not come back to this one.

Leisure Family

10/10

Exceptional

10 Dec 2025

Chihyuan

Spotless

10/10

Exceptional

10 Dec 2025

Fiorella

Lovely hotel! Rooms were great! Super friendly staff! Great breakfast with lots of variety!! Comfy pajamas! Only thing I’d recommend is providing enough amenities in room for the guests (we were 4 and only had 2 bottles of water, 2 pjs, 2 toothbrushes etc.) called and got the items brought up no problem! Appreciated the thoughtful birthday gift!!! Highly recommend staying here when in yokohoma as it’s well located and super close to everything!!

Leisure Family_with_children

10/10

Exceptional

09 Dec 2025

Barry

We only stayed in this hotel for one day and one night but during this period, we got to see a lot of Yokohama's Chinatown and Marina District. Beautiful Hotel and location if you are taking a cruise.

Leisure Family

10/10

Exceptional

07 Dec 2025

NATSUKO

素晴らしいです

10/10

Exceptional

05 Dec 2025

Amy

Amazing staff , room and location.

Leisure

10/10

Exceptional

29 Nov 2025

Doug

The room was clean and perfect. The staff was exceptional! Everyone at the front desk and lobby was very helpful. I highly recommend staying at this Hyatt.

10/10

Exceptional

20 Nov 2025

Ryan

This is my favorite hotel that i have ever stayed in. Just did 13 nights here with my wife, was my second time staying and cant wait to come back.

Leisure Family

10/10

Exceptional

11 Nov 2025

Lisa

This is a lovely property close to Yamashita Park, The Red Brick Warehouse and the waterfront walking path. If your stay includes a transfer to the cruise port, this is an ideal property

Leisure Partner

8/10

Excellent

11 Nov 2025

Leona

Good

Partner

8/10

Excellent

08 Nov 2025

Ben

Room was comfortable. Service was attentive. Good bath amenities. Gym very small with limited equipment.