Name: Yokohama Heiwa Plaza Hotel
Address: 5-65 Ota-cho, Naka-ku, Yokohama-shi, Kanagawa, Yokohama Shi, 231-0011, JP

10/10

Exceptional

05 Jun 2026

Angelina

The staff is extremely helpful and accomodating! My family and I stayed for a few nights in two separate but adjacent rooms. There are lots of restaurant to choose from along the main road. M son forgot something in the room and when we contacted the hotel, they were quick to resolve the problem.

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Harry

Nice economical, clean, and friendly staff.

Leisure Family

8/10

Excellent

27 Oct 2025

Keiko

関内駅と伊勢崎町モールから近く、とても便利でした。スタッフも親切でした。

Leisure

10/10

Exceptional

13 Oct 2025

Lawrence

Great location close to everything.

Leisure Family

10/10

Exceptional

24 Feb 2025

Taylor

Very clean, huge city and tons of shopping malls, restaurants and iconic/activity’s to see and do.

Leisure Self

8/10

Excellent

17 Feb 2025

Sean

It was nice and clean, staff were very friendly and helpful. Rooms were a bit small but that’s to be expected in Japan.

10/10

Exceptional

26 Jul 2024

Michelle

Great spot. The staff was really helpful and nice.

8/10

Excellent

25 Jul 2024

Michelle

The staff are all very nice and very helpful.

Leisure Family

10/10

Exceptional

11 Jul 2024

haksoo

헤이와호텔 추천

시설 깨끗하고 좋았으며 아이랑같이갔는데 호텔리어분이 룸은 업그레이드해줘서 만족하게 숙박했습니다

Friends_and_family Family

10/10

Exceptional

04 Apr 2024

Stefani

Yokohama Solo Adventure

It was my first time in Yokohama and I was so impressed with this hotel. The staff was nice and friendly. The room was great and the location was close to Cosmo world and many of the nearby attractions. It was just a short walk to the Yokohama Air Cabins and ferris wheel and access to the subway was just around the corner. I was able to do a lot of site-seeing despite only being in the area for one day.

Self

10/10

Exceptional

08 Mar 2024

Arvind

Very convenient location!!!

Business_and_leisure

10/10

Exceptional

24 Feb 2024

Arvind

Easy to get from Bashamichi station and very convenient for tourists!!

Business_and_leisure Self

8/10

Excellent

29 Jan 2024

dave

Wonderful staff

Wonderful staff and management

Self

8/10

Excellent

22 Oct 2023

Robert

Older property but pretty well maintained. The rooms were comfortable with a soaking tub that seemed deeper yet smaller than some of the other hotels I had stayed at in Japan. Breakfast was good. Overall a relaxing stay and I would come again.

Leisure Self

10/10

Exceptional

22 Jun 2023

PATHAMA

I'm staying for 2 nights for a concert at Pia Arena mm, it's not far for walking. The staff are warmly welcome and the room is not wide but clean.

Leisure Friends

8/10

Excellent

13 Apr 2023

Timothy

Friendly, helpful staff; comfortable room; very convenient location for work or tourism.

6/10

Pleasant

11 Jan 2022

Kananart

Small but cozy hotel. The only thing that I didn't like is internet connection which was really slow.

Leisure Self

10/10

Exceptional

15 Mar 2020

Verified traveler

Nice place to stay

Moving from the US to Japan. Room was much smaller than the pictures but I just needed a bed. Staff was extremely friendly.

Self

6/10

Pleasant

22 Jan 2020

Verified traveler

hotel is old, it is ok clean, but smell is not good, staff cannot speak English

10/10

Exceptional

10 Jan 2020

Tom

American Military traveling by train with kids

The hotel service was awesome. I took my wife and 2 kids (10,8) Location was perfect. Close to multiple train stations. 10-15 min walk to Ferris Wheel and other amazing things. The walk provides great scenery Lots of food options close to hotel. My kids loved the candy shop 2 min away. They make their candy in house. My kids watched them for 30 minutes. At the hotel My wife loved the PJs they provided every night. The buffet needs to be pre paid at the front desk. Well worth the money. Lots of options for even the picky eaters. Amazing two days. The only down side is the rooms are cozy and watch you head if your taller then 5”10. The door frame was not built for taller people. With that said You can’t beat the value, service and location. Family can’t wait to go back

Friends_and_family Family

10/10

Exceptional

10 Oct 2019

hiroko

Great Stay

The hotel was great and breakfast really was nice.

Friends_and_family Friends

10/10

Exceptional

01 Mar 2019

Richard

A very pleasant experience

My time at this hotel was a very pleasant experience! The staff was extremely courteous and assisted me daily with the many questions I asked regarding restaurants, transportation, and language matters.

Family

8/10

Excellent

28 Feb 2019

Kenjiro

Great Location, Great Value

Location and price are the reasons you should consider this hotel.

Location is so convenient. A little walk to Kannai's ghetto, a little walk to Minato Mirai (ferris wheel, mall, cup noodle museum, etc), a short train trip to Yokohama, you are in the middle of all the business lunch specials. There's so much great food choices. My gosh, please look up lunch specials in the area. Generally, look for lines at 12pm. Those are the places that offer unbelievable value. We're talking a kaisendon for 600 yen ($5.50). If you are here long term and want to stay fit, you are a block away from Gold's Gym. They offer 2 weeks for 7000 yen, etc.

Hotel is on the older side. It's a business hotel after all. It's small, you'll get your rest, you can work, you can shower, go down early for their breakfast special. The mattress was the rolling mattress which squeaks a lot. I was able to hear the neighbors, but sound machine did the job.

Tip - They will offer to give you a water bottle for not cleaning your room. I don't want them in my room anyways so it was free water.

They want you to hand them the keys before leaving. When you come back, you just say your room number, but this made me feel very uncomfortable. Anyone dressed normally can ask for a room key. The charger didn't work.

This goes for most business hotels, but it's small. I hate the bathrooms that feel like you went inside a box.

Workers were always friendly and professional.

8/10

Excellent

17 Jan 2019

P

Good staff and hotel, clean and have nice facilities. but the room that I stayed is small, I cannot open my luggage properly.

8/10

Excellent

25 Nov 2018

Verified traveler

It was decent

Partner

10/10

Exceptional

05 Jun 2018

Singapore

Nice hotel and staff

Nice and clean room. Staffs are kind and provide scrupulous and considerate service. The location is great. Just next to the station and Minatomirai is in walking distance.
I really enjoyed the stay.

8/10

Excellent

09 Apr 2018

Verified traveler

Cheap shelter for Yokohama exploration

This is a typical \"Salaryman Hotel\" in Japan. Roof over your head and a place to sleep, but very conveniently located and cheap. If that's what you are looking for then this is a perfect choice. Short walks to bayside park of Mirato Mirai and kid's entertainment and shopping, Noge for izakaya adult bars and stuff, Chukagai (Chinatown) I think on train stop away. Major Minato Mirai JR line right there.

Family

10/10

Exceptional

08 Dec 2017

Verified traveler

Nice staff, clean, small but everything you need. Recommend.

10/10

Exceptional

17 Aug 2017

bob

Nice small hotel

This hotel
Would be great for single traveler looking for cheaper stay. Facilities have everything needed like shower, bed and house keeping to keep things fresh. A better option for people whom want their own room opposed to a capsule room. It's close to subways line and easy to get around.

10/10

Exceptional

13 Feb 2017

Verified traveler

Cheap and Convient

Close to two train stations, good restaurants, attractions, and clubs

8/10

Excellent

05 Jul 2016

Verified traveler

Business hotel value

In town for a conference, the hotel location was convenient; the amenities were simple, but I needed nothing more.

10/10

Exceptional

15 Apr 2016

Verified traveler

We stayed in Yokohama for a few days and found this hotel centrally located.

8/10

Excellent

21 Nov 2015

Verified traveler

飲食店、駅ともに近くて便利でした。

寝るだけのことが多かったけれども、夕食をとることにも、
ぶらっと観光するにも、徒歩で回れるくらい立地が良いです。

8/10

Excellent

03 Nov 2015

Qian

small but clean

Room is very small but everything included. It's clean, service is good. Traffic is convenient.

6/10

Pleasant

02 Nov 2015

Verified traveler

Good value

Although an older hotel, it was clean and comfortable enough for a short stay, given the reasonable price.Yokohama Bashamichi area has a lot of atmosphere, plenty of different places to eat, interesting scenery.

10/10

Exceptional

24 Oct 2015

Patrick

Perfect Yokohama budget hotel

We have been to Yokohama twice this year. Hotel is in a great location, close to all the main attractions in the Minato-Mirai harbor area. Perfect for the budget minded travelers, who know the value of Japanese Business style hotels.

Partner

6/10

Pleasant

07 Sep 2015

Verified traveler

Good enough hotel close to minato mirai

Stayed over one day and location is pretty good.
Hotel is somewhat old but good enough.
I would certainly recommend for under $100 close to minato mirai / china town stay.

6/10

Pleasant

26 Aug 2015

Verified traveler

Yokohama Heiwa Plaza Hotel

This hotel is in a great neighbor, very safe and family friendly. We found the room too small. There was no couch and only one uncomfortable desk type chair to sit on. We could not come back to our room after a busy day and relax as we all had to sit on the bed. The bathroom was very small and you have to step up to get into room. Because I had an ankle injury at the time I found this very frustrating. Having said that, if you are looking only for a clean and safe place to stay and don't care about comforts like sitting a couch etc, then I would recommend this hotel. I did not find it good for a family which consisted of three us, two parents and a nine year old child.

Family

10/10

Exceptional

24 Aug 2015

Huijuan

reccommend this hotel

Both the location and the condition of the hotel are good, and the price is cheap and reasonable.

10/10

Exceptional

08 Jun 2015

jun

One of the better deals

Very clean and a good value. Would recommend, howeveraube a walk to te jr train station (Sakuragicho)

8/10

Excellent

29 May 2015

Verified traveler

my getaway

I had a wonderful stay. I would say i wouldnt mind staying at this hotel again.. very convience, close to everything. good area.

6/10

Pleasant

23 May 2015

Verified traveler

The room was clean and comfortable; however, it was very small and a bit cramped. The bathroom was also small and uncomfortable to use because of its size.

6/10

Pleasant

22 May 2015

Verified traveler

The hotel was perfectly located close to the water and the Pacifico conference centre and other nice sights. The staff were fantastic, though they didn't speak a lot of English. The room was clean, comfortable but very small. I was on my own so it was okay but I wouldn't have wanted to stay as a couple.

6/10

Pleasant

05 May 2015

Anthony

Short check in/out time

Check in is at 4pm and check out at 10am which means a short 18 hour stay.
I had a miscommunication with the hotel staff and had issue with my checkout time which made my experience more difficult, but I'm sure it was a simple communication mistake.
The single room is really tiny. For a single male traveler a capsule hotel is just as good and a third of the price.

8/10

Excellent

11 Oct 2014

Verified traveler

Quite good.

Everything ok and easy to find.

Partner

8/10

Excellent

08 Aug 2014

Akosua

Would recommend it - pleasant staff, good location

Went for a conference for a week and needed a convenient place but not too expensive for colleague and self. A 2 min walk from subway and a 15 min walk to Yokohama Conference Plaza. Many restaurants around, safe, clean neighborhood. Rooms clean, staff friendly, daily change of linens, towels, dressing gown. Beds ARE small, as are the rooms, bit of a squeeze for 2. No English TV channels. But if you don't plan to spend much time in room these should not be problems. Would stay there again. Another good find.

8/10

Excellent

21 Jul 2014

Verified traveler

Convenient hotel

Convenient to Kannai Station and in a lovely part of Yokohama.

8/10

Excellent

04 May 2014

Intan Supraba

Perfect Location

The greatest thing about Yokohama Heiwa Plaza Hotel is its location. I went to Yokohama for attending Japan Geoscience Union (JpGU) 2014 conference at Pacifico Yokohama and this hotel is within walking distance from Pacifico Yokohama (~ 1km). Nearby hotel there are Chinatown, Yokohama Park, Yamashita Park, Red Brick Warehouse, Land Tower, Cup Noddle Museum which are all withing walking distance. The hotel is also next to Basamichi Station exit 5 so if you wanna go to Pacifico Yokohama, it's just 1 station away from Basamichi to the Minatomirai station exit 5 and there is Queen Square to connect Minatomirai line to the Pacifico Yokohama. Some of the hotel staffs can speak English so it's really convenient and they are also friendly.

8/10

Excellent

07 Apr 2014

Ed M.

Great location, Great value

Only low ceilings, RV bathrooms and no breakfast keep this place from being a 5 star place. Great value for the price and the location in Yokohama is not to be missed. Find the BBQ place and taprrom around the corner to discover amazing Japanese craft brews.

6/10

Pleasant

22 Mar 2014

Verified traveler

Just okay. Convenient location. No towels in room at checkin. Dirty sink and hairs on the bed. Dirt and dust under the bed and by the doors. Very surprised by the lack of cleanliness. Smoke vented into the bathroom. Brick wall outside the window. Reasonable rates.

8/10

Excellent

26 Jan 2014

Verified traveler

Good location

Located between two JR stations: Sakuragi-cho and Kannai. Sakuragi-cho is a next station to Yokohama station (the main station in Yokohama), and Kannai is a next station to Sakuragi-cho. It takes less than five minutes between Sakuragi-cho and Yokohama, and between Kannai and Sakuragi-cho. Possible to walk from the stations to the hotel. The hotel is in the center of Yokohama city. There are many cheap restaurants, some of which are open all day long, and many convenience stores, around. All hotel staff are gentle and kind, and some of them speak English.

6/10

Pleasant

19 Jan 2014

Verified traveler

Great location

Great price for the location. Hotel is older and rooms are small but I have no complaints considering what I paid. Staff were very friendly.

4/10

Poor

07 Nov 2013

Yuki

Just ok

The location is good, and the hotel is clean enough (normal for Japan), but that's all. Room is small. N.B. Check-in is from 4 p.m. To sum up, the hotel is not bad, but it is not woth paying the price.

Partner

8/10

Excellent

08 Oct 2013

Angel

A clean hotel with good view

It's a clean and tiny hotel , we can see the big sky wheel outside .

Family

6/10

Pleasant

06 Dec 2012

Verified traveler

Room much smaller than it appears in the photo.

8/10

Excellent

02 Oct 2012

Sola

nice for a cheap getaway weekend

near train station, just a walk down the street. Hotel was nice but a little small. not recommended for tall people

Partner

8/10

Excellent

06 May 2012

Verified traveler

Great location

This is a clean, simple, small hotel in Yokohama. It did all we needed it to do, providing us with a place to sleep and freshen up at times. The location is terrific, it is right by the subway and for us with a baby it meant it was easy to get to. It is very close to the harbor and all the attractions including landmark tower. We walked to everything from the hotel. The hotel reception was helpful and friendly.

Family

8/10

Excellent

10 Mar 2012

Verified traveler

Yokohama

Close to Minato Mirai 21 area and China town. Only drawback is checkout is at 10 am.

8/10

Excellent

10 Jul 2026

Yuko

立地もすばらしく、スタッフさんの対応もすばらしかったです。
朝食は、品数が少ないのと、食材に偏りがあると思いました。私が食べた日は、かぼちゃが重複していました。また、たんぱく源が少なかったように思います。他のホテルは、もっとバランスが整っていると思います。

Self

4/10

Poor

10 Jul 2026

HISATO

ベットの小物置きが埃ではなく、細かいゴミがありました。
部屋の隅は埃がたまっていました。
よく見ようとおもって気づいたわけではなく、過ごしている間に気づいたことです。
設備が古いのは仕方ないにしても、当然綺麗な箇所が汚いのはとても残念でした。
接客についてはホテルマンの男性は至って普通でした。
可もなく不可もなしです。
朝食の女性スタッフさんたちの気配りは家庭的なる温かさを感じられてとてもよかったです。
ただ、私をはじめ、1人で朝食を取られている方が目立ちましたので、お客様が空いてきたときの会話が少し気になる方はいるのかなと思いました。
ただし、私も1人で宿泊した身でしたが、接客がよく、ご飯も美味しかったため、その程度の会話であれば、逆に賑やかな一コマになって、個人的にはよかったです。

アメニティに化粧水関係が少しでもあったら嬉しかったです。

Self

4/10

Poor

27 Jun 2026

YUKA

上層階だからでしょうか？以前宿泊した時もとにかく水圧がひくくって、、、
　
アメニティーは最低限でしか提供されていません。女性は基礎化粧品は必携です。

喫煙可能なお部屋でも、ホテルによっては入室時点でタバコの匂いもしないところもありますが、こちらはバッチリ喫煙部屋って感じでした

Self

10/10

Exceptional

22 Jun 2026

SHO

スタッフさんの対応がとても良い

Family_with_children

10/10

Exceptional

09 Jun 2026

MASAZUMI

客室のキレイさでも接客の細やかさでも、価格以上にステキなホテルでした。

Self

6/10

Pleasant

09 Jun 2026

Koichiro

使いやすいホテルだと感じました

Self

8/10

Excellent

03 Jun 2026

Miiko

馬車道駅から近く、設備も過不足ないリーズナブルなホテル。

Self

10/10

Exceptional

03 Jun 2026

KENICHI

快適に滞在できました。

Self

8/10

Excellent

31 May 2026

ryuusuke

立地がよく、繁華街と駅が近いので、過ごしやすいホテルです。

Self

10/10

Exceptional

27 May 2026

KUMIKO

快適に過ごすことができました。ありがとうございました。

Self

10/10

Exceptional

19 May 2026

Shinya

納豆うまい

Family

8/10

Excellent

09 May 2026

TAKUMASA

朝食はとって無いが部屋は快適でした

Family

8/10

Excellent

08 May 2026

YUKIKO

全体的に丁寧に対応して頂きました
受付横にウェルカムドリンクもありました

Self

8/10

Excellent

07 May 2026

Mai

清掃の人の音がうるさかった。
宿泊客居てもお構いなしに
掃除してるのが、微妙だった。
フロントの方は皆さん親切でした。
チェックアウト時間変更もスムーズにして貰えました。
立地はいいので仕方ないと思って納得してます。

Self

6/10

Pleasant

04 May 2026

Kuriki

トイレがとても狭かったです。

Family_with_children

10/10

Exceptional

04 May 2026

ERIKA

The satff were very helpful, and the location was also good.

Friends_and_family Family

8/10

Excellent

03 May 2026

Shizuka

部屋は少し狭かったですが、清潔で、シャワーもしっかりお湯が出て、快適でした。
ありがとうございました。

10/10

Exceptional

17 Apr 2026

KAORI

従業員の方や清掃の方の対応がとても良かったです。朝食も美味しかったです。また，利用させていただきたいです。

Self

10/10

Exceptional

13 Apr 2026

Eri

スタッフの方のサービスがとても良かったです。立地が駅にも近く、周りにコンビニもたくさんあり、とても便利でした。

Family_with_children

6/10

Pleasant

02 Apr 2026

Maik

Ds Frühstück war sehr gut, das Personal durchweg sehr nett. Das Zimmer war leider so klein das 3 Personen und 2 Koffer mit Klettern verbunden war, da man nicht durchkam. Wir waren nur eine Nacht, dafür war es ok, würde es aber nicht noch einmal buchen.

Family_with_children

8/10

Excellent

01 Apr 2026

ikuyo

スタッフの方の対応は感じが良く、気持ち良く過ごすことが出来た。
朝食の種類も多くとても良かった。
大人1名、小学生2名での宿泊で、3台のベッドのため部屋はとても狭かったが、料金が安価だったので納得です。

10/10

Exceptional

30 Mar 2026

yasunori

とにかく快適に過ごすことができました。

Family

8/10

Excellent

23 Mar 2026

Yuki

とにかくスタッフの印象が良かったです

Family_with_children

6/10

Pleasant

20 Mar 2026

Tomoaki

快適に過ごせました♪

Family_with_children

8/10

Excellent

19 Mar 2026

Kenichi

当日フロントでスタッフと画面を見ながら最適な部屋を選択させてもらった。エントランス脇の駐車場も十分な広さがあり、我が家の大きな車も停めることができた。
全体的に年季は感じるが、

Friends_and_family Family

8/10

Excellent

14 Mar 2026

kaori

駐車場は、早めに着けば空いている可能性が高いと言われ、早く着くように行きました。2泊分の料金はかかりますが、無事に停めることが出来ました。スタッフの方の話し方も丁寧で、とても良い雰囲気のホテルでした。

Family_with_children

8/10

Excellent

10 Mar 2026

Maki

みなとみらいまで徒歩２０分くらい、関内駅・桜木町駅やみなとみらい線の馬車道駅も近いので、立地的にはとても良いホテルでした

8/10

Excellent

05 Mar 2026

jerome

Correct

Friends_and_family Friends

10/10

Exceptional

27 Feb 2026

Takuya

スタッフさんの対応がすごく丁寧で、こどもにも優しく、素敵な横浜の旅行になりました。

Family_with_children

8/10

Excellent

20 Feb 2026

masae

綺麗で清潔で過ごしやすいお部屋でした。ベッドも快適。私の泊まったお部屋には復元ドライヤーが備えられてたのもポイント高い。スタッフさんも柔和で丁寧な対応で安心できました。ありがとうございました。

Friends_and_family Family

10/10

Exceptional

10 Feb 2026

Yuichiro

部屋は広いとは言えず、やや古さは感じるものの清潔で設備は整っている。場所も利便性がよい。

Business Self

10/10

Exceptional

31 Jan 2026

Takanori

良い意味で「距離感」のある接客で、私は
嬉しかった

Leisure Self

8/10

Excellent

18 Jan 2026

TAKEUCHI

部屋とかスタッフはいいんですが、トイレが小さくてつらいでした

8/10

Excellent

12 Jan 2026

MARIKO

スタッフの対応がとても良かったです

Leisure Family_with_children

10/10

Exceptional

29 Dec 2025

Asuka

とっても良かった

Friends_and_family Friends

10/10

Exceptional

26 Dec 2025

RINAKO

とても綺麗

Business

6/10

Pleasant

07 Dec 2025

Kumiko

立地が良かったです。安く泊まれたので良かったです。

部屋も浴室も狭かったです。

髪を染めて間もなく、ホテルの浴室で髪を洗った際、浴槽に染色剤を含む水滴が飛び散ったのに気づかず、浴槽などに染色剤が残ってしまいました。掃除用具を借りて落とした後、落とし切れないのは掃除の方に落として頂きました。お手数をお掛けしました。

喫煙室で部屋に入るとタバコの臭いがしました。ずっと空気清浄機をつけていました。帰宅して服からタバコ臭がしました。今まで喫煙可の部屋にはとまったことがありますが、かなり強力にタバコ臭が染み付いていると感じました。次回泊まる時は喫煙室は避けます。

Business Self

8/10

Excellent

26 Nov 2025

Hiroshi

綺麗でした。

8/10

Excellent

24 Nov 2025

MASUMI

場所がよいのに安いので、他のすべては気になりません。強いて言うのであればホテルのお部屋はやや狭いですが、1泊で寝るだけでしたら大満足です。

Business