The Burlington Hotel

United Kingdom , West Sussex
WORTHING, Marine Parade West Sussex
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100 reviews shown

8/10

Excellent

21 Jun 2026

Peter

great on site parking

Self

10/10

Exceptional

21 Jun 2026

Alexander

Nice stay, hotel is a bit old but really nice still.

Partner

6/10

Pleasant

20 Jun 2026

Steve

The hotel staff were very friendly and helpful,and the food was lovely. The building seemed very poorly maintained, windows were very dirty and the frames were rotting. The flooring was a nightmare, everywhere you walked it creaked and squeaked under your feet. The room was good ( except for the floor! ), very clean but the toilet pan hadn't seen bleach for a while! Outside our windows,the metal balcony was very rusty and had weeds growing on it,so could do with a clean up. One of the lifts was simply too small,one person and a suitcase was all it had room for. Overall, our stay at the Burlington was ok, but oh, those squeaky floorboards!

Partner

10/10

Exceptional

19 Jun 2026

Pat

We have just come home after a 4 night stay at The Burlington. On our arrival my friend and I were a bit worried as the hotel looks a bit run down from the outside. Once we were inside, we were pleasantly surprised. We had an excellent welcome from the reception staff and the lounge and bar area's are bright and clean. Our rooms were also comfortable and clean. The breakfasts had a good selection of food and there was a good choice for the evening meals. Overall we had an enjoyable stay and felt it was good value for how much we paid.

Friends_and_family Friends

8/10

Excellent

19 Jun 2026

John

Good parking. Helpfully staff especially when the fire alarm went off in the middle of the night.
Not sure that beds are not made anymore is a good idea but not a major problem.
Good value for money.

Partner

6/10

Pleasant

18 Jun 2026

Paul

Stayed for 2 nights. Booked through Expedia choosing a superior king size room. Although room was very spacious and bed was comfy it was a double, asked at reception and was told there was no kingsize so false advertisements on Expedia part. On first evening found ants running about was offered another room but wasn't as bright or big so had to resort to ant spray. Floors in room were very creaky and overall hotel needs some TLC. Breakfast was good and Louis was a really nice member of staff, a credit to the hotel. Wasn't impressed with the fire drill at 2.30am. Overall staff were all amazing.

Partner

6/10

Pleasant

16 Jun 2026

Mikahla

This hotel is an older hotel in a really beautiful location. The staff were excellent but some feature badly need an upgrade.

Self

10/10

Exceptional

16 Jun 2026

Michael

The room was clean and fresh. Staff were excellent. Good humoured and welcoming. Overall an excellent stay I will definitely use this hotel again

Self

10/10

Exceptional

15 Jun 2026

NIMISHA

Staff was amazing and very accommodating to our need.

Partner

10/10

Exceptional

15 Jun 2026

Susie

My go to hotel in Eastbourne love it here staff are lovely entertainment carpark and situated opposite the pier perfect

Friends_and_family Friends

2/10

Poor

14 Jun 2026

Lexy

Staff absolutely brilliant 👏
Rooms could do with a better clean

Exterminator definitely needed after a
Cockroach crept out from under my duvet

Self

8/10

Excellent

14 Jun 2026

Sandra

A very good, comfortable, clean hotel, will definitely book the Burlington again.

Partner

8/10

Excellent

14 Jun 2026

Laura

Staff were very friendly. The location was ideal for the pier, town and theatres.
We upgraded to a sea view room on arrival. Lovely view but the room could have been cleaner, the shower needed a good scrub to remove the black mould around the door frame. The windows looked out onto ledges that needed cleaning and the metal railings needed painting. The coffee machine was a good touch but needed a clean after each guest.

Partner

10/10

Exceptional

12 Jun 2026

Cheryl

Pete, the housekeeper was very helpful, friend, caring and professional. Many thanks for all your help. Kind regards. Cheryl

Friends_and_family Family

6/10

Pleasant

12 Jun 2026

Laxmi

Staff are helpful, excellent breakfast but the hotel furnishings and carpets are tired.

Family

10/10

Exceptional

10 Jun 2026

Lee-Ann

Nice hotel beautiful view of the sea

Partner

8/10

Excellent

10 Jun 2026

Annette

Lovely hotel on the beach front with a bar, restaurant and live entertainment on some nights. We didn't have a sea view room but our room was very nice with a clean bathroom and a comfortable bed. The curtains and carpet needed cleaning but otherwise, the room was OK.
The staff was very helpful, friendly and very accommodating.
It's very close to lots of cafés, restaurants, bars theatres and the town centre.
We would definitely stay again.

Partner

10/10

Exceptional

10 Jun 2026

Keith

Excellent value for money.
The outside of the building needs some TLC, but inside everything is fine.
I had a nice room, very clean, with a sea view, even though I had not specifically booked a sea view.
Staff were friendly and helpful.
I did not use the restaurant, but the bar and bar food were very good.

Self

4/10

Poor

08 Jun 2026

Mark

The hotel is useful as a basic stop over.
Room was basic, decor requires attention in terms of cleaning and renovation.
Parking was £6 per day although the staff didn’t tell me that on street parking is free on Sunday so I wasted money.
The water supply for the shower was weak and only reached tepid and exciting the shower was cold. I am not going back to this hotel again.

Self

8/10

Excellent

07 Jun 2026

Annette

The hotel is in a great location on the sea front. The staff are professional, very helpful and very friendly. Our double room was basic but quite nice. The bed was comfortable and the bathroom and shower were very nice. The only thing I would point out is that the carpet and curtains needed cleaning.
There is a bar and entertainment area and they have live entertainment on some nights.
I visit Eastbourne quite often and would stay again as the price is very reasonable.

Partner

8/10

Excellent

06 Jun 2026

Susan

Although the building needed some TLC, we couldn’t fault the staff. They were friendly and welcoming and ready to assist. The breakfast was good, plenty of it. The hotel was near all the facilities, so all in all a good couple of days.

Partner

8/10

Excellent

05 Jun 2026

Kenneth

This hotel is in a great location overlooking the pier, near the shops and 10 minute walk from the train station. Room was clean and large. However there were no working elevators which is a tough slog when you’re on the top floor even tho I consider myself reasonably fit. We noticed this was reported in numerous other reviews over months if not years so we weren’t surprised when we arrived but the hotel staff told us there was an engineering team looking into it. Oh yeah? 😂 Might be time to get a new engineering team!

Partner

10/10

Exceptional

05 Jun 2026

Michael

Very pleasant stay. Lovely staff. Clean bright room. Will stay again. Excellent value.

Self

10/10

Exceptional

03 Jun 2026

Andrea

Very nice hotel , great location , room was. Nice , friendly staff

Family_with_children

10/10

Exceptional

02 Jun 2026

Vikas

Everything was good but life was not working.

My holiday turn into a exercise schedule of going up and donmwn from 3rd floor

Friends_and_family Family

4/10

Poor

02 Jun 2026

Susan

Lift not working, stairs dirty and stairwell smelly, Bath overflow and shower glass plastic fitting dire. Bathroom fan didn't work
Photos on Expedia and hotel web site not current, show hotel many years ago. Wood rotting around bedroom window frames at bottom, false balcony rusted. Front entrance had cigarette butt's beer cans and bottles littering it. Very upsetting

Partner

4/10

Poor

01 Jun 2026

Alan

I never actually got to stay at the hotel due to unforeseen circumstances. However, this review is based on the lack of communication received from the hotel. At time of booking I asked via the Expedia messaging service about pet supplements. No response. I asked again. No response. I asked a third time and requested details about parking in the area. Again, no response. I wanted to rearrange my booking. I discussed with Expedia the request and they said they would contact the hotel and get back within 24 hours. 24 hours past and no response. I did not know if I still had a booking or not. I again messaged 30mins before checking time, to find out what was happening to my booking. No response was received until the following day, with the hotel stating how sorry they were I cancelled, no comment about rescheduling, plus the dates of my booked stay were wrongly quoted. Based on my experience, the hotel needs to very much improve on their customer communication skills.

Pet

6/10

Pleasant

01 Jun 2026

Savvas

It is a charming old building that has seen better days

The owners have spent no money bring rooms and areas up to date.

The room heights are amazing, the views are wonderful.

But we had no lift and I am disabled and struggle to climb the stairs.

Self

10/10

Exceptional

31 May 2026

richard

Ideal position for a break. Very friendly and helpful staff. Reasonable bar prices too. Our room was a bit tired but adequate and clean with a comfy bed. Have stayed several times and will return. * very Reasonable room rate too

Partner

4/10

Poor

31 May 2026

Peter

The hotel is in need of decoration, especially the bedrooms. The bedroom windows would not open.
Both lifts were broken and people, many with walking sticks and walkers had to climb many stairs to reach their rooms.
The reception staff were excellent having to deal with many complaints most of the day.

Partner

10/10

Exceptional

31 May 2026

Mark

Helpful staff had an amazing stay

6/10

Pleasant

30 May 2026

Deborah Helena

Lift did not work. Hair Dryer was missing

Family

8/10

Excellent

29 May 2026

Graham

Staff were amazing can't do enough lifts were broken but have been faulted for repair breakfast was lovely

Partner

6/10

Pleasant

29 May 2026

Kate

Starting with the positives... the reception staff were very friendly and the location of the hotel is prime on Eastbourne seafront with a short walk into the Town Centre. The hotel has its own parking behind the hotel for £6 a night and there was almost always a space available. Otherwise there was free street parking from 6pm-8am on neighbouring streets. The hotel has its own bars, restaurants and ballroom.

I stayed for 5 nights total. Owing to the age of the building I didn't expect air conditioning but I did expect a fan or similar in the room (especially after learning some rooms did have fans), these were the hottest May nights on record and there was 1 window to open for ventilation. I booked based off the photos of the rooms online... mine didn't look like those and was in desperate need of modernisation. There is no soundproofing so you hear people on the street, in the adjoining rooms and in the corridors. During my 5 night stay my room wasn't serviced despite asking... so no fresh towels, bin overflowing etc. The lift was also broken for the duration of my stay, which for me is less an issue as I am younger... but I heard many elderly guests complaining as the negotiated 3 or 4 flights of stairs.

The takeaway is to be mindful that this is a budget hotel and you may get the renovated rooms and full service... but you might not.

Self

8/10

Excellent

27 May 2026

Graham

The lifts were broken so only stairs the staff were extremely friendly and helpful could not do enough the breakfast was great hot and fresh great hash browns

Family

6/10

Pleasant

27 May 2026

Sharyn

Travelling with a 90 year old who uses a walker. Stayed 22nd - 26th May.
Girst day was told the lifts were out of action but should be fixed soon.
Was the third and fourth floors.
Moved 90 yr old to 1st floor after 1 day but still had to try and get upstairs with the walker.
Ladies toilets are on the lower ground level.
Spoilt the holiday with the stress of no lift.
Sarah, the bar and restaurant staff were great, trying to accomodate.
But with no lifts working the whole time we would not use again.

Family

4/10

Poor

25 May 2026

Sigita

I am writing to express my disappointment with how our recent room allocation was handled.
In February, we made one booking for two rooms while travelling with friends, so we expected the rooms to be close together. I contacted the hotel on 18 February to request adjacent rooms and again on 1 March regarding early check-in, but received no response to either email.
At check-in, we understood that early access was unavailable. However, we were disappointed to learn that our friends’ room was on a different floor and far from ours. Despite our earlier requests, no effort appeared to have been made to accommodate us, and reception advised that no changes were possible due to the hotel being fully booked.
As someone with previous hotel industry experience, I believe this situation could have been avoided with better room allocation planning. Overall, I found the handling of our request unprofessional and disappointing.

Friends_and_family Friends

2/10

Poor

25 May 2026

Jason

This review isn’t a reflection of the staff, who were friendly and enthusiastic throughout. In fact, I wasn’t planning to leave one until the hotel’s dog policy completely changed my mind.
If you want a cheap stay and can tolerate the quirks of a tired 3-star hotel, this place is fine. But if you expect much more, you’ll be disappointed.

The biggest issue was the dog charge. When booking, it was advertised as £10 per night, but at check-in we were suddenly told it was £20 per dog, per night. One of our nights cost £68, meaning nearly a 30% surcharge just for bringing a dog. No bed, treats, bowls or extras were provided, and rooms aren’t even serviced daily unless requested, so it felt like pure “guest tax.” After some back and forth they honoured the original £10, but only after insisting it had always been £20. That alone is why this is a 1-star review.

Other issues:

Lift broken the entire stay on the 3rd floor
Champagne ordered for the room never arrived
Wonky floors and damaged walls left unattended
Broken ceiling light and blocked shower tray
The evening entertainment felt awkwardly empty, and while the afternoon tea was good value, the setting didn’t match the experience it was trying to create. The staff were lovely and doing their best.
Ultimately, this hotel needs investment and attention from ownership. The staff can only do so much. With the recent BHGroup acquisition, hopefully improvements come soon. But for now, I’d suggest spending that extra £20 elsewhere.

Partner

8/10

Excellent

25 May 2026

Lucy

Hotel was great location, with everything you require. The cleanliness could be a bit higher, no aircon and really squeaky floor. However had all you would require for a short stay.

Self

10/10

Exceptional

25 May 2026

Martin

The room was lovely, the staff were friendly and helpful and the breakfast was simply superb

Self

10/10

Exceptional

22 May 2026

Keith

Good broken and draughty window

Partner

10/10

Exceptional

22 May 2026

Kevin

All value for money

Self

8/10

Excellent

16 May 2026

Carl

We stayed for 2 nights. Staff friendly and helpful. Sea view room which was excellent and a lovely buffet breakfast each morning. Stayed here a few times and always enjoyed ourselves

Partner

4/10

Poor

15 May 2026

Stephen

Visited 3 rooms, having complained about what the gave me, 107 , 207 and finally stayed in 417. All rooms Dated, poorly kept, even the room we stayed in was the best of the worst. At one point trying to open the sash window, I thought it was about to fall into the road below, but I kept hold. Thankfully. Needs Massive investment.

Partner

6/10

Pleasant

14 May 2026

Janette

Hotel is in need of repairs and decorating very tired. Breakfast quality and staff very good.

Business

4/10

Poor

12 May 2026

Felicity

Stained carpets and walls. Toilet bleached but poo still at the bottom. Damp bubbling paint on the window wall, windows missing locks/out style so drafty. General new paint job required - window white varnish flaked off revealing wood timbers, gloss paint also on the window panes. 1 of 2 lifts were out of order and the working lift was single occupancy. The view of the pier was very good from the room. Breakfast was fine, but nothing special, would be improved with a coffee machine offering more options not just black filter coffee which milk can be added to, also only one hot drinks table so service was slow due to queueing.

Self

8/10

Excellent

11 May 2026

Pauline

Shower in superior room . Not very well cleaned . And one lift not working
Otherwise . Happy with stay

Self

10/10

Exceptional

09 May 2026

Sally

Yes. Sunny open window!!😊

8/10

Excellent

07 May 2026

Chris

Good breakfast, great value for money. My single room was a good size, but the bed wasn't great. The bathroom, was also fine, although the shower had very poor pressure. For the money, it is absolutely fine - just don't have unrealistic expectations!

Friends_and_family Friends

2/10

Poor

05 May 2026

Karina

Dirtiest and worse ever hotel if you can call it hotel…,,

Self

4/10

Poor

04 May 2026

Lee

The hotel could be very lovely. However, it is really rundown and has been let go. The breakfast was the best part, food was hot and fresh. Good variety too. The room i was in was on the 4th floor. Only 1 lift was working for a full hotel. The lift was the width of 1 person and could only fit 2 people in it. It took ages to get the lift. The corridors were very dark and creaky. My room was nextcto a fire door in the corridor so it was constantly banging all night. The room had wood rot in all the windows and could here every little noise outside all night as on a main road. and damp patches on the ceiling. The toilet stopped working and took hours to get it fixed. The bed was very uncomfortable. I had springs in my back all night with very flat pillows too. The water pressure was diabolical just trickling out of the shower and tap. Only cold too. Not enough hot water to fill a,cup came out of the shower. Asked by reception if we would stay again, i felt very uncomfortable saying no as i am a polite person that dont complain but i had to on this point.

Partner

8/10

Excellent

04 May 2026

Roy

comfortable bed, seaviews prime locatuon parking very handy

Friends

10/10

Exceptional

04 May 2026

Nicola

Car park out back easy access. Got keys was told if we didn't like we could change.. looked at room it was not bad but a long way from lift as can't do stairs so they moved us straight away. The new room was twice the size of our lounge. The bed was the biggest bed I've ever seen. So comfy too.. ensuite shower room with toiletries.. lovely soft towels. Fancy coffee machine.. tea and biscuits too.. Breakfast was great too a massive range of all the breakfast favourites all hot too.. eat as much as you like.. if you had to be picky there was no mushrooms.. but the fruit selection was great.. perfect fried eggs too.. will book again next year too. Thanks to the receptionists for the friendly helpful service. Also the nice friendly waiting staff.. thanks to you all for our lovely stay for 3nights.

Friends_and_family Friends

8/10

Excellent

04 May 2026

Sharon

Ok for a short stay , in need of a revamp in places , and attention to detail in cleaning , lift out of order again sadly ,only very small one working , said for four people, but no way . Would stay again for short stays , but no longer , is convenient for town, restaurants and pier and beach , not saying this hotel is bad , as I’ve stayed here many times for location, it just needs a make over in areas and a longer time spent on cleaning , expecially the bathrooms , plenty of tea facilities, but stale water left in kettle and coffee machine , maybe me being picky. I’d still book again for a one or two night stay, Going back to eastbourne in July , but have chose to stay at the chatworth this time 🌻

Partner

6/10

Pleasant

04 May 2026

Chris

So start with the positives, staff on reception were genuinely welcoming and friendly. Towels and bedding were clean. However, hotel is run down, paint peeling from windows, images are nothing like on hotels.com, floors are uneven, bathroom poor condition, floor covered over in patch’s and rotten bath panel. Overall give it a miss.

Partner

10/10

Exceptional

03 May 2026

Lucy

Stayed here a few times now, staff always friendly and helpful.

Partner

10/10

Exceptional

02 May 2026

Colin

Great to have cheaper parking at the hotel. Staff very helpful. Large hotel which seems to have entertainment regularly.

Partner

6/10

Pleasant

01 May 2026

Christopher

Deadbolt to leave the room jammed and I could not exit. Attempted to call front desk and realized there was no phone in room. Finally made it out and all hotel did was move my room, no offer of an upgrade of compensation. Checked out a day early and they still charged the full stay.

10/10

Exceptional

01 May 2026

Teresa

Staff were great, room clean , sea view great

6/10

Pleasant

30 Apr 2026

Alan

Breakfast menu was fine plenty of choice. Room had sea view. Generally room would benefit from a deep clean. The carpet was very worn in the window area. There was no plug in the bath and despite requesting one as soon as we arrived it was not supplied during our stay.

Partner

8/10

Excellent

28 Apr 2026

Lorna

Lovely

8/10

Excellent

27 Apr 2026

James

Good location & parking.
Great staff
Good breakfast

Partner

6/10

Pleasant

27 Apr 2026

Sam

Cleanliness was not an issue but the hotel generally needed a makeover.

Partner

8/10

Excellent

25 Apr 2026

Graham

Water could of been hotter only Luke warm overall nice stay staff very friendly lift was broken on arrival but one lift was fixed during our stay

Partner

8/10

Excellent

23 Apr 2026

Jeremy

Staff very kind helpful efficient wanted clean towels went down told re rption thrm returned directly to room ro find housekeeper with clean towels. Shame owners had let it get j to such a bad state. 1 lift only suitable for 1 1/2 persons only working lift in whole building for over a week no sign of maintenance being done.

Partner

10/10

Exceptional

23 Apr 2026

Melvyn

Great stay in great location

Self

10/10

Exceptional

23 Apr 2026

mr m j

Great value for money

Partner

6/10

Pleasant

22 Apr 2026

You get what you pay for. It needs updating but staff were very good and friendly.

Family_with_children

4/10

Poor

22 Apr 2026

Lisa

The hotel felt dirty especially the carpets in the communal areas and bedrooms. Only 1 tiny lift was working that just about fit two people in. The bathroom in our room looked like certain parts of the shower needed a really good clean. The room wasn't serviced while we were there so no restock of toilet roll or no fresh towels etc. The pillows were not comfortable The main parts of the hotel like foyer, restaurant , bar seemed cleaner and better looked after. Dogs were welcome. Good location right on the beach, near the town and pier.

Pet

10/10

Exceptional

20 Apr 2026

Sarah

My room had been redone and was very good. Had anticipated a room looking over the dustbins as a single traveller but even had a sea view! Staff very good and had its own car park.

6/10

Pleasant

19 Apr 2026

Coral

Great location! Right by the beach & a few restaurants around the corner. My only complaint really is the lack of amenities - little things like no fridge or microwave in the room, no ice machine in the hotel, no fan/ac - it was very warm in the room and I had to open the window, but the windows do not have screens so a few bugs flew into the room. And the water pressure in the shower was very poor - the bathroom sink had better water pressure than the shower. I was only there 2 nights so it was fine overall, but for longer stays I’d probably look for something with better amenities.

Self

8/10

Excellent

19 Apr 2026

Kerry

The staff were all so friendly and welcoming. Our room was clean although quite basic. Breakfast was really good with a big choice available. We had a very enjoyable stay and the only reason I marked it down was due to the hotel looking tired in different areas and could do with a refresh.

Partner

4/10

Poor

19 Apr 2026

Minju

I expected two beds (double, single) in one place as I booked family room but one single bed was placed in a different room. I have no idea why the beds are separated.
The hotel itself is old and smelly.
The only good thing is great ocean view

Friends

10/10

Exceptional

19 Apr 2026

Mary

The staff and food was very good, lovely hotel but could do with a lick of paint

Friends

6/10

Pleasant

18 Apr 2026

Christine

Hotel was very dated. Room door was bowed and didn't fit properly, window frames were rotten and corridors very noisy. But, staff were friendly and welcoming, room furniture was knew and bed and pillows were very comfortable.

Partner

8/10

Excellent

15 Apr 2026

Teresa

We did not have breakfast , but we did have a sea view room

Partner

10/10

Exceptional

14 Apr 2026

Jonathan

Very comfy and great location. Staff were great

8/10

Excellent

13 Apr 2026

Michael

We enjoyed our stay we got free upgraded room
Due to one allocated was very small and dark and view fire exit stair case , I went to reception and they gave me 3 other rooms to choose from which was good, breakfast think they should give you options to choose items you need as I can’t eat very much due to medical condition. Think they should stop smoking rooms as corridor was very strong of smoke and made my dad stressed due to him having to keep taking his medical pump . I didn’t take staff name that changed our room but was very polite .

Friends_and_family Family

6/10

Pleasant

13 Apr 2026

Wendy

Spacious room overlooking the pier , good location, breakfast menu good, room was not that clean when arrived, cleaner never came , so tea / coffee not topped up.

Partner

8/10

Excellent

12 Apr 2026

Iain

Lovely breakfast but only serving till 10am would have been better till 11 with a check out at 11am

Family

10/10

Exceptional

12 Apr 2026

Andrew

We have stopped here many times and it remains excellent value for money. Sure, its an old hotel, that gives charactervand charm, the staff are really good, friendly snd hrlpful. The rooms are clean, presentable and good value. The breakfast has everything you could possibly want. Location is excellent, on the sea front, central and has its own parking, charged atba very reasonable rate. Highly recommended, value for money hotel. If you want a mid range accommodation, its ideal

Partner

6/10

Pleasant

10 Apr 2026

ANITA

The reception area was welcoming. We were upgraded from a standard room overlooking the beach - I would hate to see what the standard room looked like. Our room was clean but very out-dated and tired looking. The shower cubicle was surrounded by mould and the bathroom windows could not open. As you looked out of the window all you saw was bird muck everywhere. The windows were single glazed so you heard everything outside. The breakfast was self service and okay. If you are vegetarian you had to order your sausages. The coffee was good and the staff were very friendly.

Friends_and_family Family

8/10

Excellent

10 Apr 2026

Tim

Great selection at breakfast. All staff were friendly and helpful. Great value for money stay, though we appreciate the hotel is a little dated we had a great stay. Our room was clean and spacious.

Partner

10/10

Exceptional

10 Apr 2026

Tina

Stayed in superior double sea view.
Our 6th time staying here and loved it as always.

Friends

10/10

Exceptional

10 Apr 2026

Clare

The breakfast was constantly being topped up by a lady member of staff.
She did a good job. The buffet, cereal,fresh fruit, bread, juice area's were kept clean & tidy.
Breakfast staff cleared the tables & spoke with guests a nice atmosphere.
Yes, we booked a room with a sea view. Very nice spacious room.clean & good shower.

Family

10/10

Exceptional

08 Apr 2026

Heru

Perfect location in front of the beach.

Partner

8/10

Excellent

07 Apr 2026

Michael

Clean room,staff very helpful

Self

8/10

Excellent

06 Apr 2026

Simon

In summary a lot to like, a few quibbles but no deal breakers.

There were some empty plastic bottles outside our window clearly been there a while. Slightly stained carpet. Creaky floorboards in our room and from room above but not disruptive.

The inside of the room was clean and tidy which is most important. WiFi good. Safe in our room useable with no extra charge. Sea view. Nice decor/pictures. Usb charging sockets useful. Reception friendly good service. Entertainment on in the evening at the weekend.

6/10

Pleasant

06 Apr 2026

mark

Curtains not fixed

Self

10/10

Exceptional

06 Apr 2026

natasha

Had a lovely week away, hotel was a bit dated but that’s what you get in a period property. Our room was very spacious with a great sea view. Breakfast was really good with a lot of choice.

Partner

4/10

Poor

05 Apr 2026

irene

No milk in room have to ask no one tells you this it was late at night I wanted a tea and relised no no milk so had black tea no cleaning in room once again you have to ask the gaps in window so bad that curtains moved out all night booked 2 rooms when got there we were on different floors said sorry but it was 2 separate bookings wrong booked on same booking wasn’t helpful at all plenty people there complaining the only good thing was the breakfast plenty and fresh

Family

8/10

Excellent

04 Apr 2026

Barbara

Very nice breakfast. Excellent staff. Super location opposite beach. Furniture rather too big for the room, making it awkward to get around, and TV at an angle that gave my neck a crick, but these were minor inconveniences, as everything else was excellent.

Self

10/10

Exceptional

04 Apr 2026

Pippa

Nice room room was ok staff were so helpful breakfast was really good value it was help yourself plenty of choice could see the beach

Friends_and_family Friends

10/10

Exceptional

02 Apr 2026

David

It is a nice old seafront hotel that we have visited many times before and find to be a comfortable place to stay. Very close convenient for seafront strolls and local shopping. It has undergone many improvements and updates in recent years while retaining the charm of and old seaside hotel. Staff service and catering was excellent on this visit

Partner

8/10

Excellent

02 Apr 2026

john

Hotel room was ok could do with refreshing excellent position on sea front staff were excellent good entertainment in evening 10 minute walk to town and has car parking overall a good stay

Friends_and_family Family

8/10

Excellent

01 Apr 2026

John

Comfortable, spacious and quiet room with a large TV. Central position.

Self

8/10

Excellent

01 Apr 2026

Cher

This is a lovely hotel for short business trips which is what I use it for.

Self

10/10

Exceptional

31 Mar 2026

Stephen

I discovered The Burlington Hotel a few years back , while passing through to visit relatives further down the coast line , i was struck by its size and location , and had to see inside . So i booked a room . A proper step back in time Hotel , but with all the modern facilities you would expect with a stay away from home .. Great staff , Great location, Great prices .Even the seagulls are friendly .....

Self

8/10

Excellent

31 Mar 2026

JOHN

Fantastic price. Decent breakfast. Clean room. Well worth a stay.

Friends

10/10

Exceptional

31 Mar 2026

Michael

We had a lovely room overlooking the beach. The check-in was very smooth, with kind and helpful staff.
We forget our phone charger, went back to the hotel the next day, and a staff member found it and gave it to us.
Everything was so nice. And, the breakfast was great!

Partner