Name: Mercure Brighton Seafront Hotel
Address: 149 Kings Road, 149, Brighton, BN12PP, GB

8/10

Excellent

20 Jul 2026

Weronika

Typical English breakfast; if you're expecting anything else, you won't get it.
Room had an excellent view towards the beach, though windows could be more clean to enjoy it. A very comfy bed, modern tv, yet a filthy carpet and no water in room available.
Helpful and friendly staff.

Partner

4/10

Poor

19 Jul 2026

Lee

Lovely hotel.

But I just don’t think you can pay £300 a night without aircon. Rooms had a fan from the 1950s which wasn’t any help.
Also no fridge in the room, so a hot room and no place for cold drinks.

I understand hospitality is under pressure but it’s a lot of money without the basics.

10/10

Exceptional

19 Jul 2026

Eytan

Simply divine

Self

2/10

Poor

17 Jul 2026

Philip

Price was through the roof, for the room we were put in. Terrible room, bathroom the smallest I’ve ever seen. Would not stay again or recommend.

Friends_and_family Family

8/10

Excellent

13 Jul 2026

Debbie

The staff make this hotel. Friendly and helpful.
Room had air conditioning which was bonus but bit of a climb up stairs to reach it.
Lift unfortunately not working but able to use disability lift.
Pleased with stay .

Friends

10/10

Exceptional

13 Jul 2026

MARTIN

Everything was nice needed to change room for one with wet room and was not a problem all the staff where very pleasant

Partner

2/10

Poor

12 Jul 2026

Katie

We sadly had a bad experience - we had a leak in our bathroom , the ceiling started to collapse after 4 times speaking to reception. I don’t think matters are taken as seriously as they could be due to lack of free rooms. The shower gel was also nearly empty and not topped up , small details were just not spot on . Good location, however. Breakfast was nice.

Partner

8/10

Excellent

01 Jul 2026

Simone

Stayed in premium sea view room was big and spacious, great views, would of liked a fridge just had a cooler, water available but on a hot day would be best if it was cold, robes and slippers available as well as hair dryer and iron and board, they have their own shampoo and conditioners and body wash, only thing would be the sink in bathroom doesn’t seem to drain well it’s slow and it doesn’t get rid of debris

Partner

8/10

Excellent

29 Jun 2026

Stephen

Mecure is old but still nice corridors creek but rooms nice. Bar and restaurant staff exceptional but not a lot of help with your cases, so be prepared for this

Partner

10/10

Exceptional

28 Jun 2026

Rebecca

The hotel is fantastic. Perfect beachfront location, really lovely decor. We upgraded and our room had air con and a balcony and was lovely and quiet. If I had one issue with the room it was that the shower - which was huge so promised great things! - was a bit feeble and not that hot. It was a shame because the rooms were decorated to a really high standard as was the bathroom. Also if you have a big car (I don’t) be mindful that the garage space for parking is TINY and will require some expert manoeuvring but then Brighton isn’t really great for parking full stop so it’s good that the hotel has any parking at all. These are small details because overall the hotel was fantastic and so were the staff. I wouldn’t hesitate to stay here again

Friends

10/10

Exceptional

28 Jun 2026

Kayla

Wonderful place! The staff was so friendly and accommodating to anything I needed. Very excited to plan a trip back here, I’d recommend staying here to everyone. Truly a waterfront property

Self

10/10

Exceptional

28 Jun 2026

DAVID

Nice clean room; excellent breakfast and great location.

Family

10/10

Exceptional

28 Jun 2026

Anna

Every single member of staff I met here were so helpful and lovely! They clearly love their jobs and enjoy working there. The service was excellent, the bar is lovely, breakfast buffet had everything you could need. I would definitely stay here again

Self

8/10

Excellent

25 Jun 2026

Matt

Room 219
First the good -

Nice spacious room
Quiet
Nice bed

The not so good -

No air con (visited during heatwave), fan was provided but was inadequate.
Flush in bathroom not working and would leak while trying to use, contacted front desk about it but nothing was done.
Weird smell in bathroom, not dirty.
Lift faulty

Self

10/10

Exceptional

23 Jun 2026

Lisa

We had a great stay at the Mercure hotel, the staff made the stay they were all so lovely and helpful from the moment we checked in! Nothing was a problem we needed to change rooms as our aircon stopped working so they swapped us immediately.
The rate was really reasonable and parking next to hotel was fab! Would definitely return.

Friends_and_family Family

8/10

Excellent

22 Jun 2026

Robert

Great location, nice sized room with all facilities. Room had a good view of the beach.

Partner

8/10

Excellent

21 Jun 2026

Lauren

A lovely stay in a grand old seafront building. A little rough around the edges where the building is showing its age but not in a particularly off putting way. Stylish decor in common areas, spacious family room for 3 of us. Amenities a little older and more basic (a fan instead of aircon, open rails instead of wardrobes, slightly older carpet with a few stains etc), but all clean and functional. Lovely breakfast with a beautiful view, and kind helpful staff.

Family_with_children

6/10

Pleasant

19 Jun 2026

Robyn

The rooms in the Mews are nice, but the water pressure is really bad. The balconies are also all connected, which leaves little privacy or ability to leave the door open in the evenings when warm.

The breakfast was okay, although the range of non-cooked food wasn't amazing.

Self

8/10

Excellent

13 Jun 2026

Christine

We stayed in an inward facing family room with a double and single bed. Both beds were very comfortable and clean. The tea/coffee facilities and bottled water were nice to have. The ensuite bathroom was spacious and well appointed however the grouting needs an update as it has gone black and looks dirty.

8/10

Excellent

11 Jun 2026

Hazel

The room was very clean and staff very friendly. Lovely views from the bar area overlooking the sea

Family

8/10

Excellent

07 Jun 2026

Kevin

Friendly staff and nice hotel

Partner

6/10

Pleasant

31 May 2026

Angela

Small room with no wardrobe or chest of drawers - just a random shelving unit with a foot long pole to hang clothes on. Ive stayed in a mercure before with small rooms, and just in case had booked a room with double and single bed so the single bed ended up with all our belongings on. £150 per night! Breakfast was also a problem. Hotel was busy and there were only 2 hot drinks machines. The set up for breakfast was too small for the number of guests staying.

Partner

10/10

Exceptional

29 May 2026

Priscilla

Only a one night stay, but the room and location was perfect..
The staff were very friendly and welcoming. I would definitely book again, hopefully for a longer stay next time.

Self

8/10

Excellent

26 May 2026

Fred

Very helpful staff and excellent location

Partner

6/10

Pleasant

22 May 2026

Vladimira

We only stay for one night so it was ok however wouldn’t want to stay any longer as the double room is more like single with double bed in it. It’s so hot in the room it was difficult to sleep and although they provide a fan I found that to be quite noisy. It needs some updating as some of it is looking tired. Also windows could do with some cleaning and maybe picking up all the paper rubbish from behind the bed! Last thing the floor is really creaky it gets annoying after awhile. On the plus size the staff are really lovely especially the girls in the bar area! And the breakfast was really tasty!

Partner

8/10

Excellent

22 May 2026

Gary

Only stayed for one night with a great sea view.The room was a good size lthough decor wise a little tired and the bed very comfortable .The staff very helpful.

Partner

8/10

Excellent

19 May 2026

Susan

A lovely welcome from the reception staff, who are all very friendly and efficient.
Good breakfast, as the bacon & sausage were superb.
The bedroom (a privilege room) was fairly small but had a balcony which would have been useful in decent weather, the bathroom is a reasonable size and nice.
The cool box doesn’t seem too efficient & our drinks weren’t particularly cold. No drawer space, which is very annoying and, to use the kettle or coffee maker, you have to put them on the floor, where the plug is ( neither had a cable long enough to reach a plug, which is pretty ridiculous).
I’m a little annoyed by the upgrade offer. I took up a £15 per night offer, but heard the reception staff offering upgrades for 10 per night, so feel a little ripped off.

Partner

10/10

Exceptional

14 May 2026

OBINNA

Very please, but rhe room has to be cleaned much more properly

4/10

Poor

09 May 2026

Julie

Sadly disappointing stay compared to my last stay. The room was small, the floorboards were so creaky and loud. I couldn't even walk from one side of the room to the other without the loudest creaking. I was woken by a couple arguing, shouting and banging on my first morning and the second morning, I was woken by the shower spotlight fitting loudly dripping water constantly whilst the occupants above were showering. The bed was also far too hard my hips were hurting. Staff are lovely but I won't be staying again.

8/10

Excellent

08 May 2026

Joy

The lift was out of order on my second morning when I was leaving. I had four bags with me which in total were too heavy to take down four flights of stairs in one trip. (I'm 76 and was on my own). Surely, lift maintenance should take place after all guests leaving that day had left. Fortunately, after a short wait, a member of staff helped me with my luggage to the car park.

Room 407. The en suite bathroom was up four steep steps from the bedroom. The bathroom door had a self-closing device so in the wee small hours I had to fight with the door as I stumbled into the bathroom. Fortunately, I am not incontinent but I can visualise that \"accidents\" could happen when a guest is caught short. The disabled person's handle on the side of the stairs which should have helped was too short. Not sure if the steepness of the steps leading up to the bathroom is legal.

I parked my car in the hotel garage. I do not remember seeing a tariff for the car park on the hotel's website. It may have been there but it was definitely not obvious. The cost for two days' stay was unexpected. Because of the extra cost, I did not take meals in the hotel. Their loss.

On the good side, a pleasant maintenance employee helped to direct my car to the hotel garage. The young lady manager who helped me to get my luggage to the garage was also very nice. The temperature of the room was perfect and the bed was comfortable.

Self

10/10

Exceptional

05 May 2026

Jacqueline

Great staff

Self

8/10

Excellent

04 May 2026

Debbie

I enjoyed my stay here, especially the upgraded room. It was a lovely, well kept hotel, perhaps a little tired in places, but still cared for. We really did not like the breakfast experience, due to the fact there is no room in the breakfast room for all the guests and therefore sometimes you are asked to eat in the bar area. No problem with this, but not when you can’t fit your food on a small bar table, necessitating playing musical tables when people left their (bigger) table. If you are lucky enough to get sat in the breakfast room, then the cooked breakfast, toast and juices and hot drinks machines and cutlery were in three separate locations with hardly any room round them to manoeuvre. Some staff were so busy, they forgot to greet us with a courteous ‘good morning’ when greeting guests at the entrance to breakfast. Options are pared down to the usual choices with nothing special on for breakfast and no menu options to order. On a more positive note, the room was clean and comfortable and little extras were really appreciated.

Partner

10/10

Exceptional

26 Apr 2026

malcolm

lovely room clean and with a great view. Only stayed one night but the bed was very comfy and there was an iron, coffee machine with both real and decaf pods as well as robes and slippers. it was a premium room but the extra touches were thoughtful and useful.

10/10

Exceptional

25 Apr 2026

Samuel

Stayed in modern mews section - very clean and comfortable. Staff were lovely and let me store bags while out running marathon. Amazing breakfast in sunny room and perfect location.

Partner

8/10

Excellent

20 Apr 2026

Lucy

Hotel was perfect and as expected

8/10

Excellent

19 Apr 2026

Mark

Lovely hotel although the ‘double’ room would have better accommodated a single bed. It was a bit cramped. Staff were great. Hotel is fabulous and they have a pay carpark.

Partner

10/10

Exceptional

15 Apr 2026

Jack

Great hospitality and good breakfast selection
Staff that work here are extremely friendly

Partner

10/10

Exceptional

03 Apr 2026

Gemma Mary Louise Clare

From the moment I arrived with my 17 month old granddaughter in tow, the staff were fantastic. Very helpful right up until we left the following morning. Room was comfortable and had what we needed. Liked the dj in the bar whilst waiting for food!
Location was good.
Highly recommend for the attentive staff.

8/10

Excellent

28 Mar 2026

Karen

Ideal position by the sea ! Nice room

Friends

8/10

Excellent

28 Mar 2026

Kelly

The double bed room was basic. No plugs next to bed to charge phones. The heater worked sporadically and the light in the hallway was in all night and shone through the door. The room was made the first day but not the second. Drinks are expensive at the bar. Staff lovely and entrance is gorgeous.

Partner

8/10

Excellent

27 Mar 2026

Linda

Enjoyed our stay at the Mercure very central to Brighton town centre. But hallways in the hotel could benefit with updating and a deep clean. There were places in the room that needed more attention to cleanliness like behind bathroom door, corner of room where tv was situated needed attention. The balcony could benefit from a jet clean. The staff were very friendly and polite.

Friends_and_family Friends

10/10

Exceptional

23 Mar 2026

Julie

Highly professional and friendly receptionist. The room was clean, excellent condition, amenities, and fabulous seaview. Will stay again.

Friends_and_family Friends

8/10

Excellent

22 Mar 2026

Karan

Sausages were not the best quality

Friends_and_family Family

4/10

Poor

22 Mar 2026

Karl

Parking is not the easiest to find

10/10

Exceptional

20 Mar 2026

Dave

Had an upgrade to sea view couldn’t fault anything.

Self

10/10

Exceptional

16 Mar 2026

ROB

Amazing breakfast, excellent staff throughout. Couldn't fault our stay

Partner

10/10

Exceptional

15 Mar 2026

Pamela

Staff friendly and welcoming, let us leave luggage and carpark under hotel was reasonably priced and safe. Would definitely recommend and stay again.

Partner

10/10

Exceptional

10 Mar 2026

Caroline

Great location in the seafront and boarder with Hove. Rooms have been refurbished, good value for money. Bar was expensive but only had one drink there.

Partner

10/10

Exceptional

08 Mar 2026

phil

Good location, friendly staff. Lovely hotel. Clean and very stylish. Only negative was the food in the restaurant in the evening, so wouldnt eat there again and would find somewhere local instead. Breakfast was lovely tho. Overall enjoued out stay.

Partner

10/10

Exceptional

24 Feb 2026

Kathryn

Very clean, comfortable beds, courtesy bottles of water, tea, coffee & biscuits.
Lovely bar, restaurant & lobby area.
Very friendly helpful staff.

Partner

2/10

Poor

17 Feb 2026

Andrew

Hotel was ok, nothing special.
Room was small, apparently was supposed to be superior but didn’t feel worth it to be honest.
Room was clean but there was a hole in the bathroom floor and a picture hanging off the wall when we checked in.
It had been a sunny day on ourwhen w

8/10

Excellent

16 Feb 2026

Nick

One night stay (room 312 with sea view). Reception staff very friendly. Great decor in hotel. Great view from room. Comfy bed. Clean. Tea/coffee makings plus bottled water (on a very wobbly table). Dressing gowns, slippers provided. Ironing board and iron in room. Good bathroom with high quality shower. However as glass screen doesn’t quite protect floor outside the shower cubicle, water has obviously penetrated flooring over time and floor was sagging, suggesting rotting of timbers below. Should have been noticed and attended to by maintenance team.
Breakfast a bit chaotic. Rush of guest towards 10am when service concluding leaving much of supplies needing replenishment and causing wait time for guests - eggs, bacon, etc. Orange juice ran low. Staff were very friendly but maybe an extra hand would have helped or them being more focused. I've had better cooked breakfasts but it was ok.
Car park at rear of hotel was handy.
Overall a very pleasurable stay - just wanted to highlight a few issues. Would come back.

water has obviously penetr floowaterfllor

Partner

8/10

Excellent

14 Feb 2026

Anne

The bathroom is very narrow. The door hits the toilet. The shower takes quite awhile to get warm

10/10

Exceptional

14 Feb 2026

Jeff

Comfortable stay with excellent service ( Salah / Marianna in particular) Good location

Partner

2/10

Poor

08 Feb 2026

Denise

Arrived Thursday 2pm. For a 2 night stay. A special weekend, celebrating my hisbands 65th Birthday.
The Radiator in room was not working. So arranged for maintenance.
Maintenance took forever so eventually were given a plug-in heater and got the air con heat to work but it was raining constantly and wanted to use the radiators to dry off outdoor wear.
24 hrs later it wasn't fixed and quite honestly, we were fed up with asking. The maintenance team always seemed to be ½ hour away, then said they though the heat in the room was good enough but that was not the point.
The Radiator should have been working, We felt like we were fighting a losing battle. We were also sent an email which was ridiculous. Grammer was awful. This was the last straw.
Eventually it was fixed after we \"let rip\" in reception.
If we could have, we would have moved to a different hotel but, we had paid in advance for the room and parking.
We left before 8am Sunday. Couldn’t wait to get away.
Totally spoilt weekend, What a waste of time & money.

Leisure Partner

6/10

Pleasant

05 Feb 2026

Wayne

The room was a bit tired and the wind kept blasting in through the top sachet which made it pretty cold without a radiator 'except the oil plug in one' the room was also really noisy throughout the night with the sound of bins clattering in the early hours.

Staff were really good and the breakfast good too,

Business

10/10

Exceptional

01 Feb 2026

Caroline

Fab hotel
Superbly situated.
Wonderful staff, and I mean wonderful staff.
Great bar, very comfy bed, power shower
And a great breakfast selection.
Lastly the hotel is so well priced.
My go to when in Brighton.

Self

10/10

Exceptional

20 Jan 2026

Nicola

The staff were so friendly and made the stay relaxed & happy. We were lucky enough to have a room upgrade and the sea view room was a great size and with the comfiest bed ever!
The hotel location is brilliant for ease of getting around the centre of Brighton.
Our go to Brighton hotel and already can’t wait to revisit.

Partner

10/10

Exceptional

19 Jan 2026

Michael

Friendly and helpful staff , great upgrade clean room

10/10

Exceptional

18 Jan 2026

Robert

Lovely room, great breakfast, friendly staff and the perfect location for Brighton 10 - nothing not to like 👍

Friends_and_family Family

10/10

Exceptional

15 Jan 2026

Mrs Alison Jean

We had a lovely view from our balcony .
The staff were very friendly and attentive.
Our breakfast was good very varied menu and we also had drinks in the evening in a very pleasant seating area again over looking the sea.
The hotel was quiet as it’s January but had a nice feel to it and will definitely sty again .

Partner

10/10

Exceptional

12 Jan 2026

Nisreen

Lovely, clean and great location

Leisure Friends

8/10

Excellent

08 Jan 2026

Linda

The room was very clean with just a few minor issues

Partner

10/10

Exceptional

28 Dec 2025

Penny

Lovely sea view room beautifully furnished. Great hotel location and super helpful staff. Highly recommended

Leisure

10/10

Exceptional

27 Dec 2025

Cathy

Attention to all the details

10/10

Exceptional

24 Dec 2025

Mo

Friendly staff, as usual. Thanks for the upgrade.
Warm and cosy room with plenty of space.

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

Robert

double upgraded on arrival, polite, pleasant, courteous staff throughout my stay. room clean and tidy

Self

10/10

Exceptional

19 Dec 2025

Mark

Very clean Hotel. Food very nice. Comfortable rooms

Business

10/10

Exceptional

19 Dec 2025

Tanyaradzwa

The breakfast was lovely was surprised with a family room so had a very spacious stay

Business Self

4/10

Poor

12 Dec 2025

Vincent

Room was cold, and smelt damp. Really quite run down

Partner

8/10

Excellent

07 Dec 2025

Suzi

Room was comfy and quiet.

Leisure Friends

8/10

Excellent

07 Dec 2025

Rod

Room, although small, was clean and comfortable.

Leisure

8/10

Excellent

07 Dec 2025

Edith

Clean comfy room and super friendly staff. Also received a free welcome drink. Lovely reception and bar area. However, corridors to the “mews” bedrooms are quite scruffy and dirty.

Leisure Family

6/10

Pleasant

06 Dec 2025

Janice

Staff very courteous. However...told at check in that I had been 'upgraded' from single to a double. The double was up 3 flights of stairs and was the last room at the hotel - room 356. The cold tap in the sink was no more than a dribble and the hair dryer set off the smoke alarm in 3 minutes.
My main objection is this - I booked months ago. A single male colleague was 'upgraded' to a double on first floor despite booking after me.
Why do hotels always penalize solo female customers giving them the worst, most difficult to access rooms??
It's a regular experience for me but I am still disappointed that the Mercure was no different from all the other hotels who seem to treat solo female customers like a lower class of customer. Very sad.

8/10

Excellent

05 Dec 2025

Zara

It was ok, reception looked stunning - great Christmas decks - but corridors to room were a bit worn down. Room ok but dripping sound on to flat roof outside window from heavy rain was really loud, even with window fully closed. One of those things due to the weather! Also a loud intermittent noise that I couldn’t work out if it was from the ‘heating unit’ or outside the room. So not the most restful night but not bad either!!

Business Self

10/10

Exceptional

05 Dec 2025

Vaughan

Lovely hotel and atmosphere. Room was spotlessly clean and comfortable. Check in was easy with great service. Check out was just as good and easy. Will definitely return.

10/10

Exceptional

05 Dec 2025

Emily

Following a terrible night in another hotel in Brighton , I booked into the Mercure at the last minute for two nights. The reception staff were friendly and welcoming from the start. The lobby feels warm and luxurious and smells lovely. When I got to my room, I realised that outside the window there was a large extractor fan making a noise that I knew would keep me awake through the night so I returned to reception and explained this. They quickly and courteously moved my room with no fuss’s. This stay was a complete contrast for the previous hotel recommended

Self

8/10

Excellent

03 Dec 2025

Nicholas

Lovely position on the seafront. Very windy weather and old sash windows but drafty but otherwise lovely old building with character.

Partner

4/10

Poor

01 Dec 2025

Bradley

Room had a funny smell and looked like a prison inside

2/10

Poor

27 Nov 2025

TimeLapseFilms

Despite checking repeatedly that the Hotel was able to provide a Wheelchair accessible room, I was forced to leave my wheelchair in the hall which caused a great deal of pain.

Staff promised that I could have free food and drink delivered to my room to make up for the fact I was unable to use the facilities. Although I ordered food, nothing arrived. I had to order a pizza from outside.

I was also accused of damaging the lift by maintenance, they told me I had held the door open when I had not touched it. A member of staff had opened it. I will be submitting a longer report when my Support Worker is able to assist me with this.

10/10

Exceptional

26 Nov 2025

Rebecca

We were given a sea view upgrade into an amazing room. The staff were all so friendly and lovely. Very nice breakfast with sea views. Would stay again.

Leisure Partner

6/10

Pleasant

24 Nov 2025

Christopher

Reception, breakfast room and bar were really well styled and presented. A lovely place to be.
However behind that the room let it down. A small room, with very small bathroom. There was little to no hot water. Running the tap in the bathroom only got tepid at best hot water. Did manage to get just about hot enough for a shower but had to run for many minutes before use.
Bedroom layout could have been better. Small room but ‘wardrobe’ intruded into space. Could have made a better effort get furniture to fit and also improve the look (plain walls).

Leisure Partner

8/10

Excellent

23 Nov 2025

Jo

Room.was a bit old and carpet worn but for the price it was a good stay. Reception staff were ex ellent!

8/10

Excellent

23 Nov 2025

Melanie

Clean room. Great breakfast

Partner

8/10

Excellent

18 Nov 2025

A

We had a lovely stay at the Mercure Seafront hotel in Brighton. The hotel itself was lovely & in a great location. The breakfast was great too. The only slight downside was the shower wasn't the best, not very powerful. Would stay here again though, regardless.

Friends_and_family Friends

6/10

Pleasant

18 Nov 2025

Jayne

Nice clean room we had been updated.All staff friendly and helpfull.
We booked for breakfast but on arrival we had to wait for the food to be bought out i waited 20mins for a continetal breakfast, this was the only part of my stay that

let the visit
downbreakfast to arrive,

10/10

Exceptional

17 Nov 2025

Christine

Excellent staff, bar areas and rooms and a delicious breakfast at a reasonable price

Leisure Partner

8/10

Excellent

16 Nov 2025

chase

Room small and a bit dated but comfortable and clean

Self

8/10

Excellent

16 Nov 2025

Annemarie

Great, welcoming staff. Good breakfast. Room was tired and could do with some repairs especially the flooring in both the bedroom and the bathroom.

Partner

8/10

Excellent

09 Nov 2025

Dan

Nice hotel. Good breakfast, hotel bar and facilities.

Leisure Partner

6/10

Pleasant

09 Nov 2025

Cheryl

If I’d had to stay in the room I was initially given this would be one star and I would not have stayed. Dark, dingey and overlooking a brightly lit internal corridor. Empty cups and wine bottles at the foot of the stairs outside the door. A welcome message for someone else dated the day before on the desk.Huge amount of noise coming from the event in the main room. Basically, if you are allocated a mews room, even an upgraded one, make sure it’s not on the first floor!
Flo on reception made all the difference and quickly sorted everything out for us and a new room on a higher floor. Housekeeping missed us the following day so we had to request it, which was okay, but they still didn’t make the beds which was a little disappointing as that’s part of what’s great about a hotel stay. All in all the staff make this hotel acceptable. The rooms etc could do with a similar amount of care and attention…and maybe ditch the internal corridor-facing rooms?

Business_and_leisure Partner

8/10

Excellent

01 Nov 2025

Christine

Convenient hotel to visit my daughter. Room was clean and nicely decorated. Very well equipped. Tea/coffee, fans, ironing board. The room was too warm for us but two fans were provided. I didn’t notice until the morning that I could have turned the radiator down.
The staff were very pleasant and happy. I loved how the lobby was decorated.

Leisure Family

6/10

Pleasant

31 Oct 2025

Nicholas

The power sockets in the room were in completely the wrong places i.e they were not near the desk to facilitate using the kettle or by bedside tables to allow for mobile phone charging. The shower door didn’t close properly.

However the

Partner

6/10

Pleasant

30 Oct 2025

Lynn

Room was cold on arrival, bed was hard, shower cold so not the greatest. Staff were very helpful though and gave us a mattress topper and noted shower problem. Heating worked after a while. Just didn’t feel it was great for the price. Lovely staff though.

Friends_and_family Family

8/10

Excellent

20 Oct 2025

Nick

Clean and friendly hotel.

8/10

Excellent

19 Oct 2025

Tom

Great location and good value

6/10

Pleasant

19 Oct 2025

Alan

the room was adequate at best, certainly not great.
the breakfast buffet was good, the staff very pleasant.
the photos of the property don’t do it justice, it’s really rather average.
would def stay elsewhere next time in Brighton

Business_and_leisure Self

8/10

Excellent

18 Oct 2025

Carys

Appreciated my quiet bedroom, but it was a long way from reception when my keycard stopped working, but reception staff were all very helpful and friendly.
However, paying for the car park was very difficult and frustrating.

Business_and_leisure Self

8/10

Excellent

16 Oct 2025

Esther

Great stay!!

4/10

Poor

12 Oct 2025

Martin

Really disappointing stay. The room was far from as described, no slippers or robes. The bed was extremely old, uncomfortable and the pillows lumpy. The bathroom was tired, even rusty around the shower.