Name: Coco Reef Resort Bermuda
Address: 3 Stonington Circle, South Shore Road, Paget, PG04, BM

10/10

Exceptional

01 Aug 2026

Arup Kumar

The amazing thing is the balcony with every room. The broad view of Atlantic ocean is wonderful. The private beach is splendid for a great vacation. As I am a non alcoholic so can't say much about Bar items but they offered one time drink and I took a fruit punch. That tastes good. Rooms are cleaned, staffs are courteous. Wonderful swimming pool. Public transport is in walkable distance, that is very useful to explore the island in cheap rate.

8/10

Excellent

01 Aug 2026

Paul

The location is fantastic. Taxi from the airport is about $60 with tip. If you get one of the beachfront rooms you are less than a minute walk and you are toes in the sand of about 1/4 mile of what seems like a private beach. Hotel staff was great. Shout out to Amy at the front desk who's help was beyond wonderful. If you need a taxi have them call Mr Moses. He was the best. He drove us on one day and set up an appointment to pick us up to head to the airport out final day. He was there early and The rooms are nice. A/C worked great. very clean and housekeeping was spot on. The bed on the other hand was TERRIBLE. Like sleeping on a large bag of tennis balls. Best mode of island transportation is to get a bus pass. Have the front desk help you set that up. There is a bus stop right outside the resort property. However you will have to walk a steep hill going to and from it. Resort needs a shuttle service to the road. Maybe if enough people ask about it, they will start one. You will definitely get your leg workout for the day. Overall it was very good and I will stay there again next trip.

10/10

Exceptional

28 Jul 2026

Julie

Beautiful beach. Staff was excellent!

10/10

Exceptional

27 Jul 2026

Will

Elbow Beach is right out the doors and the staff was so amazing and helpful. The food an beverage offerings was really good.

Partner

8/10

Excellent

26 Jul 2026

Cristina

Overall we had a lovely experience, although it probably needs a little bit of a facelift.

The property was beautiful it was basically like having your own private beach. Our room was updated and clean but the outdoor furniture could have used an upgrade. The restaurant was great and always open and the restaurant staff was accommodating.

We had problems getting beach towels and water in the room (it’s a long walk to the store so they would have been nice to have) but all that was minor.

10/10

Exceptional

24 Jul 2026

Edward

Very comfortable rooms, staff was great. Probably one of the nicest beaches in Bermuda. Great location.

8/10

Excellent

24 Jul 2026

Marianna

Dated, but ok

10/10

Exceptional

24 Jul 2026

Arthur

What a wonderful week we had at Coco Reef. The staff truly goes above and beyond to make your stay amazing. The food was superb and Patricia, the bartender, is first-class. We loved relaxing on the beach which was stunning. The ladies running the front desk were always willing to help if you needed activity or restaurant suggestions. It really was a fabulous week!

6/10

Pleasant

23 Jul 2026

Denise

There were no amenities. No water to fill bottles. No water in rooms. No gift shop to buy water or anything else. No gym. No towel dispensing by pool or beach. Just a lobby a bed and a restaurant. Very sparse.

10/10

Exceptional

19 Jul 2026

Jamie

The staff is great.

Friends

6/10

Pleasant

18 Jul 2026

Yamaris

It’s needs an upgrade and staff training

Self

8/10

Excellent

18 Jul 2026

ALEXANDRA

Loved our stay here! Everyone was so nice! Would definitely stay here again.

Only downfall was the beach bar was closed and we were not made aware of this issue. They said they had a runner but we only saw him once and they never came over to us.

All of the ice machines didn’t work so you had to go up to the hotel to get ice.

They also didn’t have enough loungers and umbrellas so we had to bring them down from our room.

Other than those things I would stay here again and just be more prepared to not be waited on. If you want a stay with more hospitality I would stay elsewhere.

Location was prime & we were so close to everything!

Family

10/10

Exceptional

12 Jul 2026

Linda

Great location, beautiful beach and clean rooms

Family_with_children

10/10

Exceptional

10 Jul 2026

Sonya

Lovely staff who were very helpful and kind
Beach is a 10/10!!

Family

4/10

Poor

10 Jul 2026

Catherine

There were pros, but bigger cons.
Pros:
- Restaurant staff were great, very friendly.
- The beach was beautiful and we had a great view from our room.

Cons:
- On the first day, we were told we were going to have to move to a different room on the second day. The second room was worse, and the story for why didn’t stack up. They were then very slow and late at actually moving us, restricting our ability to do what we wanted. Nothing was offered to us as compensation until I asked what we’d received on return given you would never expect to be moved rooms part way through the holiday. Later they gave us a free breakfast to compensated.
- The aircon in the new room rattled loudly. You had to wear earplugs in order to sleep. We asked for it to be looked at but it wasn’t.
- They tried to overcharge us by $50 per night by including a higher nightly rate than was agreed upon booking. Make sure you check your bill in detail and compare to what you expect.
- The bar on the beach wasn’t open. This wasn’t an issue, but there was one member of staff taking drink orders but he only seemed to go to a few people. No clear logic on who he was going to but it definitely wasn’t everyone on the beach.

Partner

10/10

Exceptional

09 Jul 2026

Tanya

Great location with beautiful beach.$20 taxi to Hamilton. There is no attendant at the beach.
10 min walk to grocery store. Restaurant on premises with decent food. I would definitely go back.

Partner

6/10

Pleasant

08 Jul 2026

Sangeetha

It’s location on the beach is the only plus , the hotel needs renovation, the staff are not friendly, stale food in their restaurant

Self

6/10

Pleasant

07 Jul 2026

Candice Alexis

The property itself was very nice and we had a beautiful view of the beach. The room was clean for the most part. The location of the hotel was great. It was right between Hamilton and the beaches on the South Shore as well as on a central bus route. The only things that I had issues with was that there was little to do at the hotel besides going to the pool or the beach especially for young kids. Also, the restaurant had weird hours which didn’t fit in well with our schedule. They served breakfast until 10am and they were the closed for lunch until around 12pm- 2:30 and then dinner from 5-9 so if you wanted a snack to eat between those times you were out of luck.

Family_with_children

10/10

Exceptional

06 Jul 2026

Jinhua

We had a wonderful stay at this hotel. The view was beautiful, and the beach right in front of the hotel was absolutely stunning. You could easily spend the whole time there without needing to go anywhere else. There is also a small supermarket about a 10-minute walk from the hotel, which was very convenient.

The hotel restaurant has an amazing sea view, and the food was excellent. Check-in was at 3 p.m., and the hotel was very thoughtful — they had already moved our stored luggage into our room before we arrived. The air conditioning worked very well and kept the room nice and cool. The front desk staff and housekeeping team were all very friendly and helpful.

The only small downsides were that the air conditioning was a little loud, and we occasionally saw some insects. However, these did not really affect our overall experience. We highly recommend this hotel and would definitely come back again.

6/10

Pleasant

06 Jul 2026

Katherine

Definitely a good place to stay if you don’t plan to hang out at the resort. Worth the lower room rate$. Room could have been cleaned better. Air conditioning was broken on the first day. Notified staff and situation was handled poorly. Front desk management is terrible. They did have it fixed by the evening. Staff in the dining area were great. Food was good. If you like a big breakfast get the breakfast package. On the plus side, they do have rugged rental cars in lot to rent. Also scooter mart is not a far walk to rent one. Overall ok stay. Just one of the lower end hotels and even locals cringe when you say your staying there. Beach at the hotel was beautiful.

Partner

2/10

Poor

26 Jun 2026

George

Roaches in the room. Hotel Trash can overflowing. System for room charges is not secure. If someone knows your room # you might be left with extra charges like I was. Front desk was helpful in getting it removed. Overall not worth the price tag of $450+ a night. having to sleep with the tv to avoid seeing bugs should be $200 at most even in Bermuda

Partner

8/10

Excellent

24 Jun 2026

Alison

We absolutely loved our 5 night stay in Bermuda. The beach at Coco Reef is amazing, and honestly the best reason to stay here. It’s so beautiful! From this location, you can take a bus to a few other of the very best beaches in Bermuda. This hotel is more than fine, but you don’t get much for the cost of the stay. There are no extras. We arrived very early, because we came from L.A. on an overnight flight. They made us wait until 3 pm on the dot to check in. For the price I think they could have let us check in a tiny bit early. I paid more to have 3 people in one room (myself and 2 young adult daughters) but they would only give us 2 coffee cups and balked when I asked for 3 pool towels. I could have done without the stinginess. Maybe bring your own beach towels - you have to ask for them at the front desk. Also I reccommend walking to the market nearby to buy coffee pods and water for your room. The only thing I really did not like about the hotel were the gross cruise ship people with a day pass. They chain smoked, littered the beach with plastic cups and water bottles (Celebrity Cruise- disgusting) and made the pool gross. They also take the best chairs on the beach. Everything was nicer once they would leave in the afternoon.

Friends_and_family Family

8/10

Excellent

22 Jun 2026

Nicole

Simple yet the beach is beautiful and the location is right in the middle of the island making it easy to get anywhere.

Partner

8/10

Excellent

21 Jun 2026

Michael

The only negative I see is that the shower design which has 1 half glass panel, tends to not catch all the water that is trying to drain out of the shower stall. You will need lots of extra towels to lay down and dry up the water that tends to spill out in the bathroom floor. Staff is pretty much aware of this.

Other than that we had an excellent stay and would come back!

Family_with_children

8/10

Excellent

19 Jun 2026

Corinne

The room was big and very clean. Really nice room. My issue was that there was only one restaurant with very limited hours. No place to buy food after 8 pm and the bar closed at 10:45pm on a Friday night. There was a beach bar advertised but it wasn’t open at all during the week I was there. The hotel felt a little sad, tired and understaffed. Definitely overpriced.

Self

10/10

Exceptional

19 Jun 2026

ASHLEY

My fiancé and I celebrated our engagement with a night at Coco Reef. We thoroughly enjoyed our time. Our meals were delicious, the room was clean and comfortable, the views were spectacular, the beach was immaculate and the staff were friendly and helpful. I would definitely recommend this place in the future.

Partner

10/10

Exceptional

18 Jun 2026

Julio

Really nice place, will definitely consider again.

Partner

8/10

Excellent

17 Jun 2026

William

Avery good experience but service could be improved. Waited 20 mins at bar waiting to be served.

8/10

Excellent

17 Jun 2026

Eve

The hotel is a great position which makes it easy to get about using the bus or a taxi where you want to go. The shop is open j the main road which makes it easy to pick up water, snacks, etc.

The view from the rooms facing the beach is amazing and elbow beach feels like a private beach as hotel next door is closed down.

Staff were nice but not very knowledgeable at times. We asked about what time we could use college gym and one didn’t know, another time we asked to book a taxi and was the usual ease you would expect.

I knew we would only get the two bottles of water for the whole stay.

Room had been recently updated, was nice and clean however chairs on balcony were snapped and shouldn’t have been there in case someone hurt themselves.

We had a cockroach in the room which is normal on the island and asked them to spray the room which they did.

Before we arrived I had messaged the hotel on a number of occasions months before arrival and had no response to my enquiry until 2 days before informing me breakfast would be $32+tax pp. this was incorrect, you can order from a breakfast menu no buffet.

I had gone out for my birthday, i have never been at a hotel where your birthday is not celebrated in some way, as a small gesture however not even a note to say thank you for staying with us on your special occasion which would have been good for me.

If you a reasonable price. great location go here if you want service, amenities and are happy for longer journeys pick grotto

Partner

8/10

Excellent

17 Jun 2026

Mary

Location, if you love the beach, was a 10! Overall appearance of the property was ok (could use some sprucing up). It was a bit warn. Room was very nice, however, issues with the water pressure and hot water were distressing. It appears they’re working on a beach front cabana - not open when we were there. No staff at beach. Chairs and umbrellas were set up every morning. For food and drink, you needed to truck up a steep hill to the restaurant (which had limited staff).

Partner

10/10

Exceptional

17 Jun 2026

Zamir

Quiet, soft clean uncrowded beaches. Restaurant excellent

Partner

8/10

Excellent

13 Jun 2026

Leslie Thomas

Coco Reef is in a beautiful beach location with well cared for gardens. We liked the small scale and how quiet and peaceful it was. The staff were very helpful. In particular, the reception staff were able to provide us with a courtesy room on our last afternoon while we waited for our airport pick-up. The restaurant staff were also friendly and helpful, especially Susie who served us breakfast every morning with a smile and warm welcome.

Partner

8/10

Excellent

13 Jun 2026

John

Beautiful, peaceful location and great beach. Close to Hamilton as well.

Servers and bartenders are wonderful: Susie, Donnie, Mavis, and Patricia.

Food at Sol i Mar is very good. Ate breakfast at the hotel daily.

Family

10/10

Exceptional

12 Jun 2026

Sakina

The most calmest experience and amazing staff!

Self

8/10

Excellent

09 Jun 2026

Michael Tod

Staff was great. Restaurant was awesome. Rooms were clean. The cleaning staff was fantastic. My only gripe is that the rooms need updating. Would i go back? Yes but i may try something next time where the rooms are up to date.

Partner

8/10

Excellent

09 Jun 2026

Chris

Cons: Older property was outdated, our tv didn't work for 3 days. Bed hurt me after a few nights.
Pros: nice pool and beach! Super nice staff! Over the top service from MO and Doreen, Amy at the front desk was awesome and Daniel and Gregory and the wait staff in the restaurant were just the best! Super clean property. I must tell you about the tree frogs. They put on a small opera at night. You'll see what I mean. But you get used to them and then they become white noise.
The roosters will wake you early, so no alarm required.
I don't blame the property for frogs or roosters as I came to learn they are island wide so just get used to it. Write it off to \"island charm\".
This is not a giant resort. It is not near activities. BUT, if you want to relax and just \"chill\" and enjoy the BEST views then this is your spot. It does grow on you.

Partner

8/10

Excellent

08 Jun 2026

james

Place is very clean staff is excellent overall a little dated but very nice

Partner

6/10

Pleasant

07 Jun 2026

Dawn

Clean room could have used a microwave.

Partner

2/10

Poor

03 Jun 2026

Cassie

The property is very far away from a lot of main attractions. The front desk staff was not helpful at all and there was no running water for two entire days and the only option was offered was to take a shower by the pool. I also put the do not disturb sign on my door, but housekeeping and the water boy continued to knock multiple times and open my door despite the sign. The water boy even opened my door attempting to get in saying I am dropping the water, thank God I had the lock and chain on the door and I asked him why he is opening my door when the do not disturb sign is on and the chain is on the door and he didn’t respond, when I asked the front desk why this is happening they said they don’t know and they did not no when the running water would come back on and the attitude of the older blonde whit woman with the limp was horrible as if she was overworked, underpaid and bothered. I even requested taxi service twice and a taxi came an hour late made me almost missed my excursion and the other days he didn’t come at all. Stay in Hamilton or somewhere closer to the main attractions, because this is not it.

Self

10/10

Exceptional

02 Jun 2026

Thomas Joseph

Nice place

Family_with_children

10/10

Exceptional

01 Jun 2026

Keith Jay

This is a quaint older hotel. The rooms have been updated and are clean. Staff is friendly and accommodating. The beach is AMAZING! Great for an affordable stay in Bermuda.

Partner

4/10

Poor

01 Jun 2026

Magdalena Anna

Beautiful location with amazing views and gorgeous beach
Rooms were clean and updated
Delicious food at restaurant
Disappointed with rude staff at the bar, restaurant and reception.
Woman at bar was rude when we were told by reception to order food from her as the restaurant was closed due to a private event. She refused and said she couldn’t help us.
No notice from hotel regarding closure of restaurant to guests with no other food source available.
Restaurant staff were rude if you didn’t give them additional tip on top of the already build in service fees
Reception tried to double bill me for my room as I had booked for me and my 17 year old daughter but reception perceived my daughter as an adult and told me she is charging me a second adult fee upon arrival
I had to argue with her that the travel agency booked my daughter as child based on her age. Staff are horrible at this hotel

Family_with_children

8/10

Excellent

28 May 2026

Narobi

Great Hotel.

Friends

8/10

Excellent

27 May 2026

James

Great location right on the ocean for a reasonable (for Bermuda) price. Facilities are a bit dated, but clean, nice & safe. While we were there they seemed to be understaffed - our room, and that of other arriving guests, was not ready at check-in time and was not so for 1 1/2 hours. Noticed the same issue for other guests on other days. Restaurant is OK, but a very nice grocery store is just a short walk away, and since the rooms have fridges, you can do some budget dining. Coco Reef is not luxe, but it is a good value given the high cost of most beach-side hotels in Bermuda.

Partner

10/10

Exceptional

25 May 2026

Maureen

Clean room. Helpful staff. Did not like the distance from the main building to my room.

Self

2/10

Poor

24 May 2026

Derek

Had water leaking from the ceiling and mold and bugs in our room. Got moved to a temporary room for one day and told a permanent solution would be made the next day. We were finally given a new room around 6pm after being out of the temporary room by 9am. This hotel is run down and needs a major update. Tried to get a partial refund, but hotel refused to reply to Expedia. DO NOT STAY AT THIS HOTEL. We were not the only ones to have room issues while we were there.

Partner

10/10

Exceptional

24 May 2026

David

Being mid-island was perfect for us. We rented a moped for our 5 day stay, and traveled to Hamilton (which is very close), to St. George, and the Navy Dockyard. And having a private beach on the ocean side (rather than a bay) was awesome. The beach was never overcrowded during our stay. And the quality of the food at the in house restaurant was excellent.

Family

8/10

Excellent

23 May 2026

Kathleen S.

People are friendly and the food is good. We go for the beach which is special.

There were man of war washing up on the beach and the air conditioning unit did not work in our room 3307

Partner

10/10

Exceptional

21 May 2026

David

Great value great views harry o is the best bartender

Partner

8/10

Excellent

21 May 2026

Andrew

Room was updated and clean, but the pool was too chilly to enjoy. Location was convenient and ocean views and beach access are great. Check in was delayed for several hours for others in my group waiting for a room to be ready.

Friends_and_family Friends

10/10

Exceptional

20 May 2026

Sarah

Close to town and quiet, well maintained room and property overall.

Self

6/10

Pleasant

14 May 2026

Lindsey

Room is updated and nice but it still had a few small annoyances. For example, the sliding door had no screen so we could not leave it open and the patio furniture was cheap and old. The bathroom fan did not work so a shower left the entire room humid and wet. The lobby is niceish but the pool area, hallways and grounds are very dated. Beach looks pretty but it was unfortunately raining during our stay so I can not say for sure. Not a great place to stay in bad weather; there was nothing to do; the restaurant and bar had very limited hours.

Friends_and_family Friends

10/10

Exceptional

10 May 2026

Jeffrey

Excellent location short taxi from Hamilton. Good restaurant onsite. Seems like all rooms have an ocean view. Fantastic beach. Next to Elbow beach great for walking. Rooms recently renovated. Exceeded my expectation.

Partner

8/10

Excellent

08 May 2026

Peta

Review Coco Reef Resort

My adult daughter and I stayed 7 nights at this beautifully located beachside hotel. Its greatest strengths are the spectacular ocean views, lovely private beach and abundance of sunbeds, meaning it never felt crowded. The beach also connects seamlessly with Elbow Beach and Coral Beach, making for wonderful daily walks. The swimming pool looked inviting, although the water was still too cool for us in April. Staff in the dining room and bar were friendly and polite, and the local lady who cleaned our room was excellent throughout.

Sadly, Reception fell far below the standard expected at a hotel of this price.

At 79 years old, I was curtly told there was nobody available to help with our heavy luggage to and from Block 4, the hotel’s furthest building. We eventually found, loaded and pushed a trolley ourselves up the slope to Reception. Despite a 3pm check-in, our room was not ready until 6pm, yet no apology, refreshments, beach towels or goodwill gesture were offered.

What made this particularly difficult to excuse was seeing the same older Receptionist later leave Reception unmanned to personally chauffeur two young, fit male journalists around the hotel buggy during King Charles’ visit, laughing and joking as she escorted them to their rooms.

That contrast in treatment sadly marred what could otherwise have been a very enjoyable stay.

Friends_and_family Family

10/10

Exceptional

07 May 2026

JAMES

Small Private beach was very nice and connected to a larger beach. We saw a whale in the distance from our private terrace. Perfect full moon from our room.
Gym was next door at the college, not on site ! Buildings were obviously very clean and appeared recently painted . Nice staff and food was good. We would go back. Central location on the island.

Partner

10/10

Exceptional

06 May 2026

Robert

Wonderful staff beautiful hotel, highly recommended

Partner

10/10

Exceptional

04 May 2026

Nina

Our room was wonderful, the staff was very friendly, the restaurant was great and the beach was beautiful. I would definitely stay there again!

Friends

10/10

Exceptional

04 May 2026

Anneli

Very nice hotel and friendly staff. The only downside was poor coffee maker and subpar coffee in the room.

Friends_and_family Friends

8/10

Excellent

04 May 2026

John

The front desk was not very helpful at all except for Amy and Lisa. Some of the women working on the front desk should not have that job.
The main restaurant was not very exciting, as a matter of fact, it was dull. Good but dull. For us, the hill was a very difficult to manage as it’s a long way down to the beach from the main level.
This being said, we would probably return, even though it is somewhat a remote location as taxis are required for every meal outside of the hotel.

Partner

8/10

Excellent

03 May 2026

Joseph

Beautifully situated property with small private beach plus direct access to Elbow Beach. Staff (in the restaurant/bar, at the front desk, and housekeeping) were all incredibly friendly, kind and helpful. Room was nice with a pleasant outdoor terrace. Some things could use some updating and the room could have been a bit cleaner when we arrived, plus there were often insufficient beach towels available, but these were fairly minor quibbles. The hotel is more affordable than others on the island.

Friends

10/10

Exceptional

03 May 2026

Chaoyi

Perfect stay. Beautiful place and friendly people.

Self

2/10

Poor

02 May 2026

Charles

Great water views, clean rooms, excellent staff. No room service.

Family

10/10

Exceptional

02 May 2026

Sandy

Very welcoming traditional Bermuda Boutique Hotel feel

Partner

10/10

Exceptional

02 May 2026

Nancy

Incredible staff & service. Food is excellent.

8/10

Excellent

30 Apr 2026

casey

whole staff was extremely friendly and always willing to help with whatever needs.

Self

6/10

Pleasant

28 Apr 2026

Jeffrey

6 dressed up as a 7g

Friends_and_family Friends

10/10

Exceptional

27 Apr 2026

Jon

Front staff were helpful, room was always clean by an attentive room attendant. Had a little hiccup with reservation but check-in staff fixed it so we didn't have to change rooms. Beautiful beach area, nice bar and friendly people. Both at the hotel and on the island.

Friends_and_family Family

8/10

Excellent

27 Apr 2026

THOMAS

Bar and restaurant were as expected. Maid staff were exceptional. Desk staff however, were less than accommodating

Partner

10/10

Exceptional

24 Apr 2026

James

Beautiful beach. Courteous staff.

Partner

10/10

Exceptional

23 Apr 2026

Francisco

The hotel was everything it was advertised to be. Clean, comfy and classy. Everyone was friendly and helpful. We ate breakfast at the restaurant every morning as well as several dinners. Delicious. If we ever come back to Bermuda we would definitely stay at the Coco Reef.

Partner

10/10

Exceptional

23 Apr 2026

Aleem

This was one of the most relaxing hotel I visited in a while, very peaceful, although the weather was a little chilled for the beach and pool, the humidity made it nice for you to had a relaxing day on the beach chairs.
The restaurant was great, the food was 100% quality
I would return in a heart beat
Great trip to Bermuda for the first time

Family

4/10

Poor

22 Apr 2026

Nicole

The first impression

10/10

Exceptional

22 Apr 2026

Joel

This was our 3rd visit to Coco Reef very good spot excellent value for beach front property in Paget Parish the middle of island
We will return

8/10

Excellent

21 Apr 2026

Samantha

The location, grounds, and resort itself are gorgeous. Clean and well-maintained. The private beach is beautiful. The room was very clean. The restaurant was good.

We were disappointed that upon check-in at 3pm, we had to wait 2 hours for our room. A lot of other guests were waiting too. Then, when we got to our room, our bags weren’t there like we were told they’d be. We also had to wait for beach towels while they were being cleaned.

Overall we had a really nice experience. The resort itself is very nice. There were just a few little things that made the stay difficult and frustrating. For that reason, I don’t know that I’d want to come back.

Family

10/10

Exceptional

21 Apr 2026

PETER

The outside chalets need access assistance especially in bad weather the paths are steep and slippery, maybe grit them or texture the surface or offer lift in the golf buggy. Do not offer to anyone with mobility issues without staff assistance.

Self

6/10

Pleasant

19 Apr 2026

Michael

Property is very dated. Rooms are a bit run down. Good location. Pool and beach are great. Very quite. Not much to do at the hotel. Easy to get transportation.

6/10

Pleasant

18 Apr 2026

Andrew

Older property with bad acoustics between rooms

Partner

8/10

Excellent

18 Apr 2026

Sandjea

Great views, beautiful location - access to private beach is a lovely touch. Good service, and good food options in the on site restaurant.

Check out is 11am not 12noon.

Self

10/10

Exceptional

14 Apr 2026

William

A wonderful and relaxing stay. Our room was really comfortable and very clean and the service was excellent. I would love to return!

10/10

Exceptional

14 Apr 2026

Steven

Great staff and service

Partner

10/10

Exceptional

14 Apr 2026

Lisandra

The property was beautiful and the staff was amazing especially Mathew the general manager and Sandra at the front desk. They were warm and welcoming. We will definitely stay there again and also recommend others

Partner

8/10

Excellent

14 Apr 2026

George

yes

Self

10/10

Exceptional

12 Apr 2026

Saba

Clean room, excellent staff and beautiful beach.

Partner

10/10

Exceptional

11 Apr 2026

bissoondial

Okay

Partner

2/10

Poor

10 Apr 2026

Renee

We were offered a sale price from Expedia only to arrive at Coco Reef and have them charge us almost $200 more. Buyer beware, Coco Reef lied about us charing things to the room and lied to us about \"extra taxes and fees\". The original sale price had included taxes and fees. Expedia did not get us our money back. Choose a better hotel, and don't trust Expedia sales.

6/10

Pleasant

09 Apr 2026

Bruce

This hotel has a great location. The staff in general were great, with the noted exception of the front desk which managed to mess up the most of the 14 rooms we had for our group. No ownership of issues, happy to blame us for booking too many rooms.

The restaurant food was good, not great. The service in the restaurant and bar was fantastic.

Pool arean and beachfront were very good.

Partner

8/10

Excellent

06 Apr 2026

Cecilia

The room floor was very dusty. Had problems with flushing the tiolet. Room for improvement with staff communication with patron. Other than that grounds are beautiful!

Self

10/10

Exceptional

03 Apr 2026

Laurie

Not a 5* hotel but it was everything it advertised and thus gave it 5*. I was not disappointed. It’s an older hotel that’s been updated. I was happy with the room. Great ocean view and left balcony doors open for the breeze. Ate at the restaurant for lunch, good. Used the beach, lovely. Walked to nearby grocery store, handy. Used the Bermuda college gym beside the hotel (small and dated but had all the weight equipment I needed). There are bus stops in walking distance. Taxis in to town were quick and under $20. I would stay here again.

Self

10/10

Exceptional

02 Apr 2026

Jean-Francois

The staff was amazing. The room had a great view of the beach. Located not too far from Hamilton. Would recommend!

Partner

10/10

Exceptional

02 Apr 2026

Ida

Comfortable

10/10

Exceptional

01 Apr 2026

Joanna

Perfect location right on the beach, walking distance to the market and restaurant. Clean rooms and very friendly and helpful staff. Good food and drinks right on property.

Partner

10/10

Exceptional

31 Mar 2026

Alexander

None

Self

10/10

Exceptional

30 Mar 2026

Marie Rose

Daniel from the restaurant was very accommodating and friendly. Very good employee and asset to Coco Reef.

Self

10/10

Exceptional

29 Mar 2026

Martin

Bermuda wow great place to visit,Our stay at the Coca Reef hotel was very enjoyable comfortable, in dining prices at the hotel reasonable. We attended Mass on Sunday at St Michael’s Catholic Church with the locals and sermons delivered by a great Priest Father Joseph, has great faith the next Padre Pio if you get a chance go attend Sunday Mass you are welcomed by all.

Family

10/10

Exceptional

23 Mar 2026

Paul

Shops are nearby and rooms are airconditioned.

Self

10/10

Exceptional

22 Mar 2026

Devon M

All of the staff was excellent, especially Cynthia in reservations, I booked my stay through Expedia and Expedia messed up the booking and was unwilling to fix it or take responsibility for the error. I called the hotel and Cynthia took care of it immediately!!

Business

2/10

Poor

19 Mar 2026

Leah Stephanie

Terrible experience FAKE REVIEWS

We were checked into a room with
- a thick layer of dust on all surface areas
- a dirty food stained napkin and a pubic hair at the coffee station
- the bed was made but the sheets were not changed
- on the sheets we found pubic hair, body hair, body fluid stains, glitter and hair like someone had a hat cut in the bed
There was dried blood on the door frame and above the washroom trash can
The toilet had not been cleaned
Of course I went to the front desk and the staff asked me to show the cleaner what needed to be cleaned
I was not comfortable to do this as I felt it was not appropriate for a guest to direct cleaning staff. Nor should it be my job to ensure the room is clean.
We checked out and had to find a new hotel. Only to find that they charged my card for the full 4 nights and refused to approve a refund to Expedia.
Then - when I called - the manager spoke on and on about ensuring me the room was removed from being offered to guests and they were investigating what happened. To me it was clear what happened. I don’t care about the room or an investigation- I wanted a refund.
The manager then asked me to help her with a surveillance issue / that after we checked out someone damaged the door frame. I was like / what ?? Why are you asking me this? Then I realized it was for the purpose of accusing us of the damage to refuse a refund. A scam. A fraud. A horrible hotel.

Family_with_children

10/10

Exceptional

17 Mar 2026

Anna

Can’t beat the view from the rooms — all rooms are ocean facing. The beach is so clean, we enjoyed our walks and watching sunrise. Restaurant is pricey but everything we tried was flavorful and fresh. Staff is friendly and helpful - we felt safe and welcome.

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

Leah

Fun stay, gorgeous views!

8/10

Excellent

16 Mar 2026

Suzanne

There is shops about 4 miles away in the town of Hamilton. You could take a bus if you don’t suffer from Orthopedic problems because it’s a lot of steep uphill walking to the bus stop. I used a cab to get from A to B. My biggest problem was the pump in the utility room 3 doors down from my room which was beachfront and pricey kept banging throughout the day and night disturbing my sleep.The hotel offered another room after the problem wasn’t corrected to sleep at night. That room was a cheaper booking and another steep climb!!House keeping was friendly. On the day of checkout the woman at the front desk handed me a bill for 150.00 dollars more than Expedia booked me for. She called the manager and had to accept my original quote from Expedia ,but complained that I was underpaying!! Coffee pot was broken in the room. Housekeeping could only find me a kettle that I gladly excepted. The beautiful beach is the only reason I would recommend this hotel.However the majority of the staff were kind.

Partner