Coco Reef Resort Bermuda

Bermuda , Bermuda
PAGET, 3 Stonington Circle, South Shore Road
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100 reviews shown

6/10

Pleasant

28 Apr 2026

Jeffrey

6 dressed up as a 7g

Friends_and_family Friends

10/10

Exceptional

27 Apr 2026

Jon

Front staff were helpful, room was always clean by an attentive room attendant. Had a little hiccup with reservation but check-in staff fixed it so we didn't have to change rooms. Beautiful beach area, nice bar and friendly people. Both at the hotel and on the island.

Friends_and_family Family

8/10

Excellent

27 Apr 2026

THOMAS

Bar and restaurant were as expected. Maid staff were exceptional. Desk staff however, were less than accommodating

Partner

10/10

Exceptional

24 Apr 2026

James

Beautiful beach. Courteous staff.

Partner

10/10

Exceptional

23 Apr 2026

Francisco

The hotel was everything it was advertised to be. Clean, comfy and classy. Everyone was friendly and helpful. We ate breakfast at the restaurant every morning as well as several dinners. Delicious. If we ever come back to Bermuda we would definitely stay at the Coco Reef.

Partner

10/10

Exceptional

23 Apr 2026

Aleem

This was one of the most relaxing hotel I visited in a while, very peaceful, although the weather was a little chilled for the beach and pool, the humidity made it nice for you to had a relaxing day on the beach chairs.
The restaurant was great, the food was 100% quality
I would return in a heart beat
Great trip to Bermuda for the first time

Family

4/10

Poor

22 Apr 2026

Nicole

The first impression

10/10

Exceptional

22 Apr 2026

Joel

This was our 3rd visit to Coco Reef very good spot excellent value for beach front property in Paget Parish the middle of island
We will return

8/10

Excellent

21 Apr 2026

Samantha

The location, grounds, and resort itself are gorgeous. Clean and well-maintained. The private beach is beautiful. The room was very clean. The restaurant was good.

We were disappointed that upon check-in at 3pm, we had to wait 2 hours for our room. A lot of other guests were waiting too. Then, when we got to our room, our bags weren’t there like we were told they’d be. We also had to wait for beach towels while they were being cleaned.

Overall we had a really nice experience. The resort itself is very nice. There were just a few little things that made the stay difficult and frustrating. For that reason, I don’t know that I’d want to come back.

Family

10/10

Exceptional

21 Apr 2026

PETER

The outside chalets need access assistance especially in bad weather the paths are steep and slippery, maybe grit them or texture the surface or offer lift in the golf buggy. Do not offer to anyone with mobility issues without staff assistance.

Self

6/10

Pleasant

19 Apr 2026

Michael

Property is very dated. Rooms are a bit run down. Good location. Pool and beach are great. Very quite. Not much to do at the hotel. Easy to get transportation.

6/10

Pleasant

18 Apr 2026

Andrew

Older property with bad acoustics between rooms

Partner

8/10

Excellent

18 Apr 2026

Sandjea

Great views, beautiful location - access to private beach is a lovely touch. Good service, and good food options in the on site restaurant.

Check out is 11am not 12noon.

Self

10/10

Exceptional

14 Apr 2026

William

A wonderful and relaxing stay. Our room was really comfortable and very clean and the service was excellent. I would love to return!

10/10

Exceptional

14 Apr 2026

Steven

Great staff and service

Partner

10/10

Exceptional

14 Apr 2026

Lisandra

The property was beautiful and the staff was amazing especially Mathew the general manager and Sandra at the front desk. They were warm and welcoming. We will definitely stay there again and also recommend others

Partner

8/10

Excellent

14 Apr 2026

George

yes

Self

10/10

Exceptional

12 Apr 2026

Saba

Clean room, excellent staff and beautiful beach.

Partner

10/10

Exceptional

11 Apr 2026

bissoondial

Okay

Partner

2/10

Poor

10 Apr 2026

Renee

We were offered a sale price from Expedia only to arrive at Coco Reef and have them charge us almost $200 more. Buyer beware, Coco Reef lied about us charing things to the room and lied to us about \"extra taxes and fees\". The original sale price had included taxes and fees. Expedia did not get us our money back. Choose a better hotel, and don't trust Expedia sales.

6/10

Pleasant

09 Apr 2026

Bruce

This hotel has a great location. The staff in general were great, with the noted exception of the front desk which managed to mess up the most of the 14 rooms we had for our group. No ownership of issues, happy to blame us for booking too many rooms.

The restaurant food was good, not great. The service in the restaurant and bar was fantastic.

Pool arean and beachfront were very good.

Partner

8/10

Excellent

06 Apr 2026

Cecilia

The room floor was very dusty. Had problems with flushing the tiolet. Room for improvement with staff communication with patron. Other than that grounds are beautiful!

Self

10/10

Exceptional

03 Apr 2026

Laurie

Not a 5* hotel but it was everything it advertised and thus gave it 5*. I was not disappointed. It’s an older hotel that’s been updated. I was happy with the room. Great ocean view and left balcony doors open for the breeze. Ate at the restaurant for lunch, good. Used the beach, lovely. Walked to nearby grocery store, handy. Used the Bermuda college gym beside the hotel (small and dated but had all the weight equipment I needed). There are bus stops in walking distance. Taxis in to town were quick and under $20. I would stay here again.

Self

10/10

Exceptional

02 Apr 2026

Jean-Francois

The staff was amazing. The room had a great view of the beach. Located not too far from Hamilton. Would recommend!

Partner

10/10

Exceptional

02 Apr 2026

Ida

Comfortable

10/10

Exceptional

01 Apr 2026

Joanna

Perfect location right on the beach, walking distance to the market and restaurant. Clean rooms and very friendly and helpful staff. Good food and drinks right on property.

Partner

10/10

Exceptional

31 Mar 2026

Alexander

None

Self

10/10

Exceptional

30 Mar 2026

Marie Rose

Daniel from the restaurant was very accommodating and friendly. Very good employee and asset to Coco Reef.

Self

10/10

Exceptional

29 Mar 2026

Martin

Bermuda wow great place to visit,Our stay at the Coca Reef hotel was very enjoyable comfortable, in dining prices at the hotel reasonable. We attended Mass on Sunday at St Michael’s Catholic Church with the locals and sermons delivered by a great Priest Father Joseph, has great faith the next Padre Pio if you get a chance go attend Sunday Mass you are welcomed by all.

Family

10/10

Exceptional

23 Mar 2026

Paul

Shops are nearby and rooms are airconditioned.

Self

10/10

Exceptional

22 Mar 2026

Devon M

All of the staff was excellent, especially Cynthia in reservations, I booked my stay through Expedia and Expedia messed up the booking and was unwilling to fix it or take responsibility for the error. I called the hotel and Cynthia took care of it immediately!!

Business

2/10

Poor

19 Mar 2026

Leah Stephanie

Terrible experience FAKE REVIEWS

We were checked into a room with
- a thick layer of dust on all surface areas
- a dirty food stained napkin and a pubic hair at the coffee station
- the bed was made but the sheets were not changed
- on the sheets we found pubic hair, body hair, body fluid stains, glitter and hair like someone had a hat cut in the bed
There was dried blood on the door frame and above the washroom trash can
The toilet had not been cleaned
Of course I went to the front desk and the staff asked me to show the cleaner what needed to be cleaned
I was not comfortable to do this as I felt it was not appropriate for a guest to direct cleaning staff. Nor should it be my job to ensure the room is clean.
We checked out and had to find a new hotel. Only to find that they charged my card for the full 4 nights and refused to approve a refund to Expedia.
Then - when I called - the manager spoke on and on about ensuring me the room was removed from being offered to guests and they were investigating what happened. To me it was clear what happened. I don’t care about the room or an investigation- I wanted a refund.
The manager then asked me to help her with a surveillance issue / that after we checked out someone damaged the door frame. I was like / what ?? Why are you asking me this? Then I realized it was for the purpose of accusing us of the damage to refuse a refund. A scam. A fraud. A horrible hotel.

Family_with_children

10/10

Exceptional

17 Mar 2026

Anna

Can’t beat the view from the rooms — all rooms are ocean facing. The beach is so clean, we enjoyed our walks and watching sunrise. Restaurant is pricey but everything we tried was flavorful and fresh. Staff is friendly and helpful - we felt safe and welcome.

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

Leah

Fun stay, gorgeous views!

8/10

Excellent

16 Mar 2026

Suzanne

There is shops about 4 miles away in the town of Hamilton. You could take a bus if you don’t suffer from Orthopedic problems because it’s a lot of steep uphill walking to the bus stop. I used a cab to get from A to B. My biggest problem was the pump in the utility room 3 doors down from my room which was beachfront and pricey kept banging throughout the day and night disturbing my sleep.The hotel offered another room after the problem wasn’t corrected to sleep at night. That room was a cheaper booking and another steep climb!!House keeping was friendly. On the day of checkout the woman at the front desk handed me a bill for 150.00 dollars more than Expedia booked me for. She called the manager and had to accept my original quote from Expedia ,but complained that I was underpaying!! Coffee pot was broken in the room. Housekeeping could only find me a kettle that I gladly excepted. The beautiful beach is the only reason I would recommend this hotel.However the majority of the staff were kind.

Partner

8/10

Excellent

15 Mar 2026

Philip Rocco

beautiful view

Partner

10/10

Exceptional

15 Mar 2026

Kendall

This property exceeded our expectations in everyway. As beach walkers we were pleasantly surprised that the private beach is actually the end part of Elbow Beach so we could beach walk the full length. And our view of the Ocean from Room 303 was spectacular! Especially nice was the sun rises!

Partner

10/10

Exceptional

14 Mar 2026

Jakob

That beach sand was incredible. I haven’t seen a beach so clean before. The property was lovely and the rooms were newly renovated. Some of the trim wasn’t as fancy for Bermuda, but you get what you pay for and this is one of the more affordable spots on the island. Worth every penny for that view and beach!

10/10

Exceptional

12 Mar 2026

Robert

Our room had a wonderful ocean view of the special private beach as do all of the 64 suites. Special snorkeling on the close in reefs.

10/10

Exceptional

08 Mar 2026

Georgia

No complaints the staff was excellent can’t remember all names . Dining room staff

8/10

Excellent

04 Mar 2026

Ryan

Short staffed

Family

6/10

Pleasant

02 Mar 2026

Barbara

Pretty but dated. Beautiful location and beach. Restaurant with limited hours. This is off season so the hotel was very quiet.

Family

10/10

Exceptional

24 Feb 2026

Kofi Raynell

Coco Reef was a beautiful beachside property. Our room faced the ocean. The property and room were clean, spacious, and vibrant. The room was equipped with wi-fi, robes, a coffee maker, a refrigerator, an iron and board, a safe, a TV, a hair dryer, lotion, shampoo, conditioner, and shower gel. There is a restaurant and bar on-site. This resort accepts credit cards. Sadly, there isn't a gift shop, but there is a store within walking distance. The restaurant's staff was absolutely amazing. The front desk staff was accommodating. There are many places to stay on the island, but we would stay here again when we visit.

Partner

8/10

Excellent

23 Feb 2026

Andrew

Excellent, spacious room overlooking the beach. Very comfortable beds. Food was very good

10/10

Exceptional

23 Feb 2026

Tecla J

My stay was amazing
Cathy the bartender was absolutely amazing
Dante was very very nice
I will definitely be going back
The beach is absolutely gorgeous

Friends

10/10

Exceptional

22 Feb 2026

keith

All of the sbove. The staff at the front desk were very friendly.

8/10

Excellent

15 Feb 2026

PATRICK

Well-appointed room, friendly staff.

Business

10/10

Exceptional

14 Feb 2026

Marcelo

Room was great, service at the bar and restaurant was amazing!

Business

10/10

Exceptional

14 Feb 2026

jacqueline

Room clean, staff at reception friendly and helpful

10/10

Exceptional

07 Feb 2026

Kyle

The beach is special

Business

8/10

Excellent

06 Feb 2026

Monica

Nice updated room. Clean. Staff sent us a dessert as we were celebrating our anniversary.

The restaurant has potential. The serving staff was fantastic, very attentive. However the food was okay. Our steak came out under cooked even after we sent it back, twice. For reference, we asked for it Medium Rare. Flavours were there there. Wine selection was good for the size of restaurant, and reasonable for Bermuda.

Overall, the staff was great throughout the property, which made up for the subpar food.

Partner

10/10

Exceptional

05 Feb 2026

Jose Javier

Beautiful place for vacation

Leisure Family

10/10

Exceptional

01 Feb 2026

Brenda

The windy beach is incredible

8/10

Excellent

01 Feb 2026

George

Room great

Staff great

Business Self

10/10

Exceptional

29 Jan 2026

William C

Wonderful room right in the ocean.
Professional and friendly staff
Restaurants had tasty food.
Very convent location in the middle of the island.
Rugged Car Rental had chargers and cars right at the hotel.
Walking on Elbow Beach was wonderful.
We will be back next year

Leisure Partner

10/10

Exceptional

24 Jan 2026

Tina

Location, staff, view, everything! Already planning our next trip!

Partner

10/10

Exceptional

24 Jan 2026

david

The room was beautiful and right on the ocean with fantastic views! The staff was very nice especially Lisa and Eugene. Many thanks for making our anniversary vacation a time we will remember.

Leisure Partner

8/10

Excellent

23 Jan 2026

Simone

Yes! everything was very good!

10/10

Exceptional

19 Jan 2026

Kelsey

Super clean, friendly staff.

10/10

Exceptional

19 Jan 2026

Jeff

Wonderful stay, the lady at the front desk was amazing as with the complete staff. Rooms were very modern and spotless. Highly recommend.
Jeff carew

10/10

Exceptional

10 Jan 2026

Coraima

The property was just stunning, so clean and well kept. The views amazing, the beach amazing. The rooms was nice, spacious, and clean. The staff was very nice.

Leisure Self

6/10

Pleasant

07 Jan 2026

Gloria

Water for shower never got hot.

10/10

Exceptional

07 Jan 2026

Robert d

Hotel was clean and staff was amazing

Leisure Partner

10/10

Exceptional

07 Jan 2026

Martain

Great Views of the Ocean

Leisure Self

10/10

Exceptional

07 Jan 2026

Rumi

Beautiful sea view from our hotel room and right in front of the beach

Partner

10/10

Exceptional

05 Jan 2026

David

The Balcony view and whole facility was awesome. The beach was clean and beautiful.

Leisure Partner

10/10

Exceptional

04 Jan 2026

Nasreen

Clean, comfortable, updated rooms. Courteous and helpful staff. Access to beautiful pink sand beach.

Walking distance to bus stop and grocery market.

Leisure Self

10/10

Exceptional

03 Jan 2026

Norwah

Room were spacious and clean beautiful view of ocean

Leisure Self

6/10

Pleasant

02 Jan 2026

Joseph

Noisy location, between the water pump, stairs, and adjoining room.

Leisure Partner

10/10

Exceptional

01 Jan 2026

warren

The view

Leisure Family

8/10

Excellent

01 Jan 2026

TSULTRIM TENZIN

The view from the room definitely stood out and cleaning is okay. Could be done better. Amenities pretty good and wish they had shower slippers.

Leisure Partner

10/10

Exceptional

28 Dec 2025

Allan

The staff were very helpful and friendly. The food was amazing, especially Christmas dinner.

Partner

10/10

Exceptional

28 Dec 2025

Vaishali

Great experience. Charming and quaint hotel. Beautiful views. Food at restaurant was very good.

Leisure Partner

10/10

Exceptional

23 Dec 2025

Jimmy

Staff number one
Clean Room beautiful view

10/10

Exceptional

20 Dec 2025

Edward

Very clean daily

Business

10/10

Exceptional

16 Dec 2025

Adam

Great hotel for my short stay in Bermuda. Room was clean and comfortable. Food at the restaurant was great. Beach access looked wonderful, but it was a bit chilly so I didn't go down to the water.

10/10

Exceptional

15 Dec 2025

Ronald

Room was fine. The staff was outstanding. We were forced to register very late in the evening due to unforeseen circumstances and they took care of our party of four. Restaurant staff was excellent as well as was the food. We’ll definitely return to Coco Reef upon our next visit in March.

Business Family

10/10

Exceptional

15 Dec 2025

Susan

Amazing scenic location, lovely quiet property, clean rooms and friendly staff. I had a peaceful solo weekend here and would definitely come back again.

Leisure Self

10/10

Exceptional

15 Dec 2025

Samuel

Quick visit. Everything went well. Clean and friendly .

8/10

Excellent

09 Dec 2025

Kristine

The Staff was super friendly and responsive to requests.

10/10

Exceptional

07 Dec 2025

Theresa

10/10

Exceptional

03 Dec 2025

Eros

Yes the room was clean and the staff were most helpful in responding to all our questions and assisting when needed.

Leisure Family

8/10

Excellent

28 Nov 2025

michael

The staff were incredibly friendly and helpful. Great view out the back of my room to the ocean and the room was very nice. The facility decor seemed a little dated, but otherwise everything was well maintained. I did not dine there, but will next time. I will definitely consider returning to Coco Reef.

10/10

Exceptional

25 Nov 2025

Stephen

Beautiful place and views

Business Self

10/10

Exceptional

21 Nov 2025

Roger

Everything was perfect and a quiet sanctuary in the off season. You can swim the whole beach, 1.2 miles round trip in shallow water with no rocks, if you like swimming for a workout! It was spectacular in 73F water in November.

Business

10/10

Exceptional

21 Nov 2025

Jim

A lovely very clean room. There was a nice an alcove with a coffee machine and the bathroom was very nice although I did need my glasses to read the labels on the Molton Brown soap, conditioner and body cream.
Overall an excellent hotel

10/10

Exceptional

16 Nov 2025

melissa

Great beach

Leisure Family

10/10

Exceptional

16 Nov 2025

Michelle

The staff was amazing! So helpful and willing to go above and beyond!

Leisure Partner

4/10

Poor

14 Nov 2025

Annika

I was very excited to stay at Coco Reef, but our trip was cut short due to food poisoning. My friend and I were only there from November 2-4. Unfortunately, the property manager did not provide us with the cancellation policy when we requested to see it. He said that he would not allow for any sort of refund, in spite of the unfortunate and unforeseen circumstances. The policy on Expedia does not explicitly state what would happen in the case of a cancellation once the stay has started, leaving a grey area. Furthermore, the property manager also lied and said that he had sampled our food the night before and knew exactly what we ate. We didn't even eat at the hotel. This is not a good representation of the company or Bermuda. The woman at the front desk was extremely kind and hospitable. I have no complaints about her. The rooms were also very clean. My only complaint would be the noise coming from outside our room. Somebody was on their phone early in the morning which impacted our ability to sleep. Overall, I am very upset with the outcome and I will not be recommending the Coco Reef to anybody due to this poor treatment.

Leisure Friends

10/10

Exceptional

02 Nov 2025

Gregory

Very relaxing. Great beach. Best of all were the hotel staff-A+.

8/10

Excellent

26 Oct 2025

Ian Christopher

Nice view of the ocean. Staff was freindly and helpful.

10/10

Exceptional

24 Oct 2025

Michael J

The lady at the front desk was amazing. Very knowledgeable, professional and helpful. Her assistant was very good, as well. All staff were very friendly.

Leisure Self

10/10

Exceptional

21 Oct 2025

Maxine

Coco Reef's renovations are beautiful! My room had every amenity I could wish for - and the view was stunning. The entire staff at this hotel is warm and welcoming. However I must single out Lisa. She is such an asset to Coco Reef. She is there to meet any need you might have,

Leisure Self

10/10

Exceptional

10 Oct 2025

Timothy

Wonderful location. Lovely staff.

10/10

Exceptional

06 Oct 2025

Jonelle

Really enjoyed my time at this property. The room is really nice.

Leisure Partner

10/10

Exceptional

05 Oct 2025

Kayra

Lovely hotel with a beautiful beach. The food was amazing and the staff was great. My family and I loved our stay at this hotel.

Leisure Family_with_children

10/10

Exceptional

04 Oct 2025

Kendell

Decent food options. Very good accommodations for guests during the storm

Business_and_leisure Self

10/10

Exceptional

01 Oct 2025

Robin

We had an ocean view room with balcony. Perfect spot for morning coffee or afternoon cocktail.
Little grocery store and restaurant within walking distance.

Leisure Friends

10/10

Exceptional

29 Sep 2025

Susan

Coco Reef is excellent, we will be going back next year !! All the staff so great, nothing too much trouble for any of them. Housekeepers were great, Mel you’re too funny !! Front desk great, we arrived and hubby left his backpack on the taxi seat,Lisa so calm was trying to help us while I am having a little moment !!!our taxi drive brought it back thank-you ! Food was awesome as well as our servers, so polite and helpful. The view from our room was spectacular, we miss it already. The beach was great, also the pool always clean. Dante was a treasure, thank-you for every thing. We just want to say what a fantastic and relaxing week we both had.
Thank you to everyone at Coco Reef, you truly made our vacation
Sue and Al Mass USA

Leisure Partner

10/10

Exceptional

27 Sep 2025

Andrea

Highly recommend!

We had a wonderful time at Coco Reef! The room was clean and comfortable. The view was amazing. It was so nice to have a private beach! It was a short walk to the bus stop.

Partner