Name: Grotto Bay Beach Resort Bermuda
Address: 11 Blue Hole Hill, Hamilton Parish, CR04, BM

10/10

Exceptional

19 Jul 2026

Ellen

Room was clean and had beautiful views of the bay. Staff was friendly and helpful. Good buffet breakfast. Well maintained grounds.

Partner

10/10

Exceptional

19 Jul 2026

Debbie

I really enjoyed my stay there. A very friendly relaxed vibe for sure. I would recommend getting the all-inclusive package because the food was excellent and it included bus and ferry passes as well.

Family

10/10

Exceptional

18 Jul 2026

Steven

This was our 2nd time at Grotto Bay of our 8 times visiting Bermuda. It’s on the top of our list now. We did the all-inclusive for 3 days of our 6 nights, which was perfect. Rented a small boat one day for 4 hours and it was a great decision. We’ll be back for sure!

Partner

10/10

Exceptional

17 Jul 2026

Jennifer

Staff was very attentive to my mother who has trouble walking. They were quick and reliable every time she need a ride somewhere.

Family

10/10

Exceptional

16 Jul 2026

Lana

Conveniently located a few minutes from the airport, $12 Taxi ride. Bus/ferry pass will take you around the whole island.

Partner

10/10

Exceptional

16 Jul 2026

Dan

the natura spa and cave experience was unique and a one of a kind experience. the property was clean and the staff friendly

Partner

6/10

Pleasant

16 Jul 2026

Rick

The restaurant(s) were excellent.

Partner

10/10

Exceptional

15 Jul 2026

Ann

Grotto Bay are amazing, professional, and very caring group!

Family_with_children

8/10

Excellent

12 Jul 2026

Cherryl

Staff was excellent.

Family

6/10

Pleasant

11 Jul 2026

Deborah

We had a great time but check in was awful. They need to work on communication. I partly blame this booking site. I booked 2 rooms for my family but because one room was a King and one was a Double the website gave me 2 separate reservations. I contacted the Grotto and asked to make sure we would be together. They emailed me their confirmation. When we checked in we were in 2 separate buildings! After arguing with the manager we were able to get 2 king rooms on same floor same building but my kids would have to move the next day to get a double we preferred for them. We dropped our bags with the bell men but after 30+ minutes my son went back and we dragged our bags up the hill because they were still sitting there. The next morning, I asked to have housekeeping prioritize the new room so we would not be without a room. They assured us they would. It never happened, we witnessed housekeeping go to other empty rooms first. We asked to be called or texted when room was ready. We were told we would get an email. The email never arrived.
On the positive side we did the all inclusive and the food except for the BBQ buffet and Hibiscus Ribey (avoid) was surprisingly good ! Rooms were clean but a bit beat up. Bar tenders and waitstaff were very nice! Private beach was significantly nicer than the famous Tobacco Bay. Spa was lovely. Hot tub is small and needs an upgrade. This resort has TONS of steps! Get your stair master in before you go. I don’t recommend for elderly or disabled.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Louis

We were very happy with our stay here. The staff was great. The food was great excellent. We loved the private beach, pool, and the spa. We will definitely be back.

Partner

10/10

Exceptional

09 Jul 2026

Matthew D

Great place... beautiful beach and pool area... food was great... all inclusive was well worth it because of the quality and variety of food... oh and pario roof w low key but well played live music... amazing sunset!!! Forgot about the very cool cave to swim in...

2/10

Poor

08 Jul 2026

Renee

Personally I would never go back there, the staff were rude, the amenities were terrible, food was okay but very expensive. For the cost save yourself a trip:

Partner

8/10

Excellent

08 Jul 2026

Cedric A

The resort looks good to be 50+ years old. June Ann and the staff are friendly and courteous. We were hungry after we checked in so we went to get lunch. We were shocked by the high cost. It was double the cost I expected! I did not know before arriving that they offer an all-inclusive plan. We bought it at the end of the first day for the remaining three days. It included a pass for buses and ferries. I recommend it for anyone staying four or more days. We were told that no other resort on the island offers an all-inclusive plan. The resort is less than 10 minutes ride from the airport.

Partner

10/10

Exceptional

06 Jul 2026

Eugenie Mary

Our first trip to Bermuda & all was excellent! We stayed at the Grotto Bay Resort & did the all inclusive plan. It was so worth the expense as 3 delicious meals per day & all the drinks included (alcoholic as well). All the employees went above & beyond to make our stay exceptional! The wait staff was top notch, meals were gourmet & variety of drinks fantastic! The beach area is a bit small but still plenty of space to enjoy. The onsite cave with swimming was a real treat! Bus transportation was included in all inclusive as well as any non-motorized sports. The Berumdians were friendly & helpful, always greeted with a small. We enjoyed our stayed immensely & will return. A beautiful island to visit!!!! Highly recommend!!!

Partner

6/10

Pleasant

06 Jul 2026

Jason S

The resort needs an upgrade and update the staff was friendly and it’s best for family with younger kids.

Partner

10/10

Exceptional

06 Jul 2026

Jody

Absolutely love the property and
Everything it offers. Minor pet peeve…guests claiming pool chairs and leaving unattended for hours

Family

10/10

Exceptional

04 Jul 2026

Joao

Great resort! Friendly staff go out of there way to make it a great experience.

Partner

10/10

Exceptional

30 Jun 2026

Ariel

A great stay all around. Great beach and pool. Staff are super helpful to get taxi or you can hop in a bus right outside the property grounds. Would def come back.

Partner

10/10

Exceptional

27 Jun 2026

Karen

This was our second visit to Grotto Bay, and once again, it exceeded our expectations. My husband and I are always so impressed by the staff—they are warm, professional, attentive, and genuinely helpful. The resort is beautiful, well maintained, and has everything you need for a relaxing vacation. The food was delicious, and we enjoyed every meal.

The only minor disappointment was that some guests didn’t clean up after themselves. We occasionally found empty bottles and cups left on the beach, which took away from the otherwise pristine setting.

We had another wonderful stay and look forward to returning again.

Partner

10/10

Exceptional

26 Jun 2026

Jane

The resort was lovely. The food was good to excellent. All staff was wonderful. So helpful and friendly. I didn't know when I booked thru Expedia that this there was an option for all inclusive. We signed up for that at check-in. Breakfast, lunch, dinner, many alcoholic beverages AND bus and ferry passes were included. Would love to return there in the future

Partner

10/10

Exceptional

23 Jun 2026

Kira

Staff is lovely. Maya st the front desk is a gem. And Vinay the server was very attentive and took great photos for us. Dario another server was very observant and brought us refills without having us ask.

Friends_and_family Friends

10/10

Exceptional

21 Jun 2026

HELEN ANNETTE SZAKACS

I went with my friend for her 50th birthday - the staff were so friendly and helpful and made our stay super special. Shout out to Winston!

Friends

8/10

Excellent

19 Jun 2026

Zoe

Beautiful spot

Partner

10/10

Exceptional

19 Jun 2026

Amlan

excellent location and clean facilities! walking distance from crystal caves, bailey's ice cream and swizzle inn. in addition, you can walk to jamaican grill at bailey's bay next to the cricket ground, a 15 min walk. bus stops are right outside the hotel that can take you to hamilton and st. george's.

Family_with_children

10/10

Exceptional

19 Jun 2026

Carol

No complaints! Beach and pool were wonderful. Loved being able to walk right down to beach. Being able to catch the bus right from the rnd of the property was so convenient. Would absolutely stay again!😊

10/10

Exceptional

19 Jun 2026

Andrea

This is our new favorite place to visit! Not only is it close to Boston, you feel like you are worlds away.
.
Everyone that we encountered was nothing but helpful and extremely kind.

We will be back yearly!

Family

8/10

Excellent

17 Jun 2026

Carol

Overall we enjoyed our stay - the room (although ground floor) had a view (we paid extra for the ocean front), the beach was good, we always found chairs and towels (free), and the room was comfortable with plenty of hot water and clean towels daily. The housekeeping staff was excellent!

The one lunch we had at the resort was great, but the seafood BBQ was overpriced and the meats and lobster were overcooked and dry. Everything else at the BBQ was very good though. Be prepared that if you do not have the all inclusive, everything is every expensive. Small coffee in the AM $4, a muffin $6 (those were the least expensive options)...drinks expensive too. The all inclusive might be the best route - $139 per person, but includes breakfast, lunch, dinner, coffee at the bar and most drinks, plus water sports stuff and I also think the bus passes and tipping are included.

If you do not book directly with the hotel, the staff will remind you frequently and not be as helpful as they should.

Friends

10/10

Exceptional

13 Jun 2026

John

Beautiful grounds on a hill overlooking the bay. Close to the airport and close to scooter rental - which we used to explore the entire island. Staff was phenomenal, extremely friendly. Good food - we did breakfast and dinner plan - and good entertainment after dinner. We took advantage of a couples spa in the underground caves on the property, it was fantastic. Can’t wait to go back.

Partner

6/10

Pleasant

11 Jun 2026

Charles Henry

The Grotto Bay Resort was fine. I was expecting more for the price. We had an ocean front room. The view was great, the room was average. Had issues with both the in-room coffee service and the coffee available at the continental breakfast. The spa (in a cave!) was excellent. There is also a cave to swim in. If you didn’t want to spend big bucks for breakfast in the restaurant, the offerings at the continental breakfast were meager. All in all, I would rate the property as okay, not great.

6/10

Pleasant

09 Jun 2026

Vivien

There were pro’s and cons to this resort. We were very early but were accommodated with an early check-in to a room at the level we had booked, which was great. The room was clean, spacious and comfortable although the view was mainly of shrubs rather than the ‘sea view’ we had expected and the patio doors weren’t very clean. I booked a table for Sunday brunch and when we arrived at the restaurant it was heaving - a good sign! - but the guy on the desk was brusque and wasn’t really interested in finding our booking when we said we were residents. He asked if we were ‘all inclusive’ and I said no, we weren’t, but he said we couldn’t have the Sunday Brunch, as residents ate at the pool restaurant. We had no choice but to go there and, to say the least, the food was not what we wanted. I did question this at Reception the following day and was told that, as we weren’t ‘all-inclusive’, we should have been able to dine in the restaurant and eat the Sunday brunch. Not impressed. Added to that, there was a rooster which paraded outside the room and crowed at around 6.00 a.m. every morning; he even paid us a visit, so I think people must have been feeding him. Again, not impressed. There was a huge storm while we were there and that sent detritus everywhere. A staff member used a leaf blower to clear it but left what looked like toilet paper draped on one of the bushes. There were also small slugs all over the little terrace afterwards. For the price, I really wouldn’t recommend.

Partner

10/10

Exceptional

07 Jun 2026

claude

We had a very nice time. The lobby and restaurants are updated. Resort is 5 min from the airport. Taxis were easy to get , the staff was nice and friendly, comfortable bed, food was good by the pool amd very nice private beach set up . For the price and location - highly reccomend. We will be back.

Partner

8/10

Excellent

06 Jun 2026

Kaylin

Staff were outstanding, food was great. I do think they need more beach chairs/umbrella's and a bigger pool/hot tub for how many rooms they have.

Partner

10/10

Exceptional

02 Jun 2026

lee

Grotto Bay is a very nice hotel and it is close to the airport. The food was really good. The staff were all very nice. It has a nice area on the side for snorkeling with loads of small fish. The hotel could use a little updating, the bathrooms are small, the floor in the room is kind of dirty, but it’s a beach hotel, so it’s not that bad. They could use some variation of the menu at the outside bar. It’s the only option you have for lunch there, so so e specials of the day would be nice. The Swizzle Inn is a 3 minute walk, so that’s convenient. We have stayed there a few times about 10 years ago, and it is exactly the same as it was then. I would stay there again, but it’s not a luxury hotel. Very nice, but just being honest.

Partner

4/10

Poor

02 Jun 2026

Rishabh

Room that I was shown vs I was given were not the same at all. When mentioned, I was sent to another room that did not have king bed but good view, then sent to a 3rd room with an eve worse (no view) view and king bed. After 30 minutes of walking around the resort I was given a room that had a decent (as shown) view and king bed and was told I will be charged extra (thankfully I was not)

I had mentioned it was my anniversary and there was nothing the resort did for that.

I had booked a spa with add on and they did not take extra time for the 15 minute add on and finished it in the same time.

Great resort, great location but spoils the experience.

Partner

10/10

Exceptional

01 Jun 2026

Melissa

The food choices at dinner were very disappointing. Minimum things I would eat and the menu didn’t change much at all. Breakfast was fine. Typical resort breakfast. Lunch was best eaten off the resort. There are soooo many stairs! The Spa is incredible! I also wish we were told more info about checking out. We had to drag our bags up all those stairs at 5:30 am to be on time for our airport transfer at 5:45 because the bellhop wasn’t available. Do not take the first flight home. TSA and Customs only open from 7am-4pm.

Partner

4/10

Poor

31 May 2026

ricardo

More of not liked ….corridors to the room messy
Entry door is glass and you cannot shut the light from the corridor
Bathroom is awful …more like a one or two stars place
Room itself is adequate nut you can get better for same price in and around the island
Of positive is the staff ….very friendly / helpful

Partner

10/10

Exceptional

30 May 2026

Jingying

Everything was great

Family_with_children

10/10

Exceptional

29 May 2026

Cesare

Great service in all activities and restaurants. Guest services was very helpful in arranging island tour by taxi. Our driver Anthony was the best.

Family

10/10

Exceptional

29 May 2026

Evelyn

The Grotto Bay was an amazing place to stay. The Resort was immaculately clean and the staff was awesome. Everyone in Bermuda is so kind and welcoming.

Partner

6/10

Pleasant

28 May 2026

Linda Jean

Main building was landscaped beautifully however ever our building was not weeds over grown bushes very unkempt.
Friend had a bad knee No handicap access to get to the beach and pool only way to get there is multiple steep stairs….were told you could call to get a ride down via golf cart when we did ask multiple times they were not available but could wait until one came back shouldn’t be to long needless to say ended up walking down.
Most staff were amazing and most helpful and hate to say anything negative but checking out the guy behind the desk has no business being in the hospitality business was annoyed that we asked for a print out and bottled water…never spoke just rolled his eyes and mumbled. Will definitely be back to the area but will not book at this hotel again.

Friends

10/10

Exceptional

28 May 2026

Mary Wendy

Very family friendly with activities near the pool for kids to play with

Partner

10/10

Exceptional

26 May 2026

Misty

The stay and service were excellent and I look forward to staying at Grotto Bay Resorts again.

Partner

8/10

Excellent

25 May 2026

Christopher

We had a very pleasant stay after requesting we be moved to a less remote room with a better view. The staff was friendly, though we could not always get the information we needed. We were not on the all-inclusive plan and when we wanted a little breakfast we were told the dining room was only serving a buffet. We asked if we could order ala carte and were told we could get a bagel and coffee at the snack bar. Later we were told we could have ordered ala carte at the buffet. Be prepared for very high food prices. This is not only at the hotel, but due to the island having to import practically everything. We cut through the parking lot to make the easy walk to the Swizzle Inn, home of the original Swizzle rum drink (meh) that had very good food with entertainment. Prices there were a bit more reasonable than the hotel. There was also a highly -outed ice cream parlor across the street which we never got to try.

Our main concern with the Grotto Inn was that with the many steps on the pathways, the rustic railings were poorly maintained to the point where it was easy to get a splinter, and they wobbled considerably.

My wife said the Thai massage was reasonably priced and the best massage she has ever had! Add to this that it was set in a natural cave and it was a major highlight of her stay. The heated pool was heated just enough to take the edge off the cold. The natural grotto pool was lovely, but hard to exit as the ladder needs an extra rung for non-athletes.

Partner

10/10

Exceptional

23 May 2026

Gladstone

It is just beautiful, the grounds, resort it’s the perfect gift for relaxation and reconnection to your spouse and yourself. The food was delicious and the resort personnel were very helpful, very polite, very warm in their interactions with myself and my wife. I highly recommend travelers take a trip here explore Bermuda you will want to return. I for one plan to with my wife.

Partner

10/10

Exceptional

23 May 2026

Robin

The people were so friendly and anything we asked for they were so helpful and kind. The food was absolutely amazing! The ocean and beach were wonderful. They had all sorts of toys for kids to play with and for adults. I would definitely come again and stay at the grotto.

Friends_and_family Family

10/10

Exceptional

22 May 2026

PAGET ANTHONY

The room was nice and clean. All staff was very friendly and helpful.

Self

10/10

Exceptional

21 May 2026

Barbara

GrottoBay makes for a relaxing and beautiful holiday. It's five minutes from the airport (fantastic) but you don't hear the airplanes. It's low-key, quiet, and the staff are attentive and friendly.

Partner

8/10

Excellent

20 May 2026

Leonard

Stairs, stairs, stairs. you need to climb a lot of stairs on this property. If you have mobility issues or sore knees, this is not the place for you. the entrance door to unit has a full glass insert with internal blinds, but they do not block out the well lit hallway outside the room. it looks like noontime while trying to sleep. the only answer is to block it, (see pic)

Partner

10/10

Exceptional

18 May 2026

George

Beautiful room. Scenic area. Easy to get around. Staff are very friendly.

Partner

8/10

Excellent

16 May 2026

Steven

Nice property, beach, pool and beach grille.

Staff were great! However, the furniture in rooms is very old and should be replaced. Some of the furniture is sun bleached, and has stains.

The cleaning crew definitely gets the best scores! Never forgot to clean our room! Always picked up and beds were made!

Family_with_children

10/10

Exceptional

11 May 2026

Richard

Didn’t eat breakfast.

10/10

Exceptional

11 May 2026

Deborah

Beautiful property and friendly people. This was our first visit and we will definitely be going back. Important: the all-inclusive option is definitely the way to go!

10/10

Exceptional

09 May 2026

Heather

Very convenient location. Close to airport and bus stop. Walking distance to famous Swizzle Inn serving Bermuda’s Rum Swizzle. Quiet beach and great pool with bar and restaurant.

Self

10/10

Exceptional

04 May 2026

Peter

Staying at Grotto Bay was a wonderful holiday! Staff was SO incredibly friendly…they were the highlight of our stay. Resort is older but beautifully maintained. All hotel rooms and baths are modern and contemporary feeling.
Yet the layout of the resort creates a cozy intimate feel.
We ate almost all our meals at the resort and everything was always delicious.
We would definitely love to go back!

Partner

10/10

Exceptional

03 May 2026

David

Beautiful hotel, friendly staff, always a different musician at the bar in the evenings. Lots of walking with stairs to get around the resort, just fyi. Love that the pool, beach, and caves were right on property. Easy bus and moped rental outside the gate. Only small negative was they did not have complimentary coffee in the morning (expected for the price we paid per night). Wonderful stay-we’ll be back!!

Partner

10/10

Exceptional

02 May 2026

Denise

This hotel is very efficient and extremely professional!!

8/10

Excellent

29 Apr 2026

Justin

Pros: Incredible location, property, and unique memories. Oceanfront views, pool, cave access, on site restaurants and bars. All inclusive gives access to busses, ferries, kayaks, paddle boards, snorkeling, and unlimited drinks. Concierge and bar staff especially excellent.

Con: food quality was VERY bad. Not fresh, not healthy, not worth the cost. Makes all inclusive doubtful on value unless you take advantage of transit + drinks + watersports

Overall excellent option. if they improved food dramatically it would be exceptional

Family

4/10

Poor

29 Apr 2026

Samantha Jo

if you are a foodie, do NOT stay here. this is the worst resort food i’ve ever had. everything was cold and the steak was grey and we were told after food came out that they were “unable to be cooked less than medium” looked very oxidized. reservations are required and the food is just bad.
the staff was not very nice. i asked how to find our room and was given attitude by the woman who checked us in. we were given no information about the island or resort at all.
the pool says heated but was very cold. the music is only oldies all the time. the cave on site is pretty cool. the view from the resort is beautiful. be prepared to do a lot of walking/stairs to and from the pool or beach. we were placed in the farthest building. additionally, be aware that it is loud with construction blaring right outside the resort. if you are a light sleeper, i wouldn’t recommend.
the resort is far away from the dockyard. i was told not to go there because it was too far and then later researched that there is a ferry i could have taken.
bermuda is beautiful but you could not pay me to stay here again.

Partner

10/10

Exceptional

29 Apr 2026

Tarah Anne

Had a great stay. Room was clean and great variety of food offered. We opted for the all inclusive package which was perfect and worth it for us, which also included all non motorized water gear and kayaking!

Family

10/10

Exceptional

28 Apr 2026

Pranav G

.

Family_with_children

10/10

Exceptional

28 Apr 2026

Stephen

My wife has significant food allergies and she met with the chef each morning to plan the menu for the day. Every waiter was fully aware of the allergies and we were looked after perfectly. The beech was clean and quiet, the evening bar well stocked, the menus excellent. The All inclusive provided free bus and ferry rides, with buses going to St Georges and Hamilton every 15 fifteen minutes. The airport is 3 minutes away, but the hotel is off the flight path so no noise.

Partner

8/10

Excellent

27 Apr 2026

Joseph

Had a great time here. Greatly enjoyed the view from our room and spent lots of quality time at the pool and beach. Staff were kind and attentive. Loved having the opportunity to swim in Cathedral Cave. Breakfast buffet was excellent. And great location with airport 5 mins away and bus stop right out front!

Friends

10/10

Exceptional

27 Apr 2026

Rebecca

From our landing to leaving this was a magnificent trip. Grotto Bay is lovely. Minutes from the airport and extremely accommodating staff. The all inclusive package is well worth it. We did a couples massage that was amazing. The blue color of the water and view from our room was breathtaking. I will absolutely go back to Bermuda and Grotto Bay.

Family

8/10

Excellent

27 Apr 2026

Rod

Very good place to stay. Staff was excellent, food was very good.

Partner

4/10

Poor

26 Apr 2026

Laurie

This was my third trip to Bermuda Unfortunately, Grotto Bay did not live up to the standards of other resorts on the island. The front end needs a course on customer service. Day prior to my arrival, I called and requested earlier check in at 2 pm and was told there are no guarantees…it ended there. Booked 5 nights here and called guest services several times to book a massage and no answer. Left a message at the front desk told to keep calling back she was busy. On my third day I was finally able to book a massage. The rooms are outdated and need refreshing. On a positive note beautiful view from my room, mattress was comfy, and the sheets were clean. This resort is sprawling and very hilly take note if you have mobility issues. Breakfast buffet $31 pp good selection to choose from. During my trip I booked some excursions off site and received the warm welcoming vibe that Bermuda is known for. Unfortunately it fell flat here and the hospitality standard needs a major overhaul!

Self

10/10

Exceptional

25 Apr 2026

Mary Michael

Beautiful, all inclusive resort with great views. Services was excellent. Meals were very well prepared and allowed us to sample local fish and cuisine.
One down side is the bottle water is held captive by the front desk police, lol.
Island is easy to navigate by public transportation. Everyone on the island was so helpful. Highly recommend Bermuda where you can do as little or as much as possible.

Partner

10/10

Exceptional

24 Apr 2026

Christopher John

Good service, pleasant staff.

Great breakfast.

Partner

10/10

Exceptional

24 Apr 2026

Sara

Great food friendly staff

Partner

10/10

Exceptional

24 Apr 2026

James

Y

10/10

Exceptional

21 Apr 2026

Christian

All meals were fresh and expertly prepared. Room was clean and all staff was cordial and professional

Partner

8/10

Excellent

21 Apr 2026

Jeffrey

The staff were responsive
The hotel setting was gorgeous with water views
The location was very good
The fitness was the one area that was well below standard. Equipment was (I.e. dumbbells) were in poor condition and missing

Family

10/10

Exceptional

19 Apr 2026

IAN C

I was pleasantly surprised by Grotto Beach resort. The grounds were clean & well-kept, the staff were all incredibly friendly & helpful, and the property was beautiful. It is absolutely worth it to get the all-inclusive: even though it seems pricey at first, the cost of meals and drinks more than make it a super value. Plus, it includes a full bus & ferry pass for use during your stay - - this was a fantastic benefit, saving us countless hassles with a taxi....and it really was very simple to navigate. The resort overall was quiet, the food was delicious, and the service excellent. I would certainly plan on staying there on my next Bermuda vacation!

Partner

10/10

Exceptional

19 Apr 2026

Caren

Great place to stay!

10/10

Exceptional

18 Apr 2026

Rebecca

Fantastic hotel with super pool, jacuzzi and gym. The beach is great.
The food is very good, with a great selection at breakfast.
The staff are all friendly and helpful.
It would be good if the bar moved to paper straws though! It feels very old fashioned to still be using plastic ones.

Family_with_children

8/10

Excellent

15 Apr 2026

Shannon

Wonderful property with lots to experience. Only disappointment was the breakfast buffet as it was bland. If you attend after 10:00, (last until 10:30) service is focused on clean up and not the guests. This is a VERY family oriented resort. Location outstanding!

Partner

10/10

Exceptional

12 Apr 2026

Ravic Rainard

to put it very simple the whole establishment was excellent
in every way clean food was excellent
bar/restaurant etc
and all staff was absolutely fantastic they all go above and beyond to make sure your stay is comfortable
can't wait to return

Family_with_children

8/10

Excellent

11 Apr 2026

Peyton Bruner

Beautiful area and grounds. Excellent staff. Great breakfast buffet.

Partner

10/10

Exceptional

09 Apr 2026

Jesus E

Great bar, great spot

Partner

10/10

Exceptional

09 Apr 2026

Gabrielle Renee

Everyone was so nice, it was lovely to just hang around the resort.

Partner

6/10

Pleasant

03 Apr 2026

Martin

Lack of ambiance

10/10

Exceptional

31 Mar 2026

Desiree

Great location, easy walk to Blue Hole, Crystal Caves, and Swizzle Inn. Perfect kid‑friendly beach and the grotto cave was a unique highlight. Good breakfast and friendly staff. Rooms are on the smaller side, but overall a wonderful stay.

Family_with_children

10/10

Exceptional

29 Mar 2026

Christine Marie

The staff is excellent. Great location with plenty of amenities. The rooms could use a bit of a refresher but it was very comfortable and the views wonderful.
The spa in the caverns is a must. We also enjoying swimming in the cavern.
Food was excellent. The meal plans are very convenient, although a bit pricey. Be sure to calculate the total so you aren’t surprised at checkout. It’s easy to just “bill to the room”.
Great experience and next time maybe a longer stay to really explore the island.

Family

10/10

Exceptional

24 Mar 2026

Cameron

It was a wonderful place to stay. Pool and beach were loads of fun. The room was clean, convenient and well attended each day. The main property was nice, well staffed and our breakfast buffet was top shelf. I will certainly go to Grotto Bay again in the future

10/10

Exceptional

18 Mar 2026

Grant

Great spot for a few days relaxing with lots of onsite activities. The cave pool is really amazing, and the food at the restaurants is very good

Family_with_children

10/10

Exceptional

17 Mar 2026

Natalya

Grotto Bay Beach Resort radiates charm and accessibility to Bermuda’s remarkable sights. What sets it apart is the exceptional staff—every member is not just friendly, but goes above and beyond, making you feel welcomed and valued. The food is outstanding, and every detail is thoughtfully curated. On top of everything, the Bermudian people themselves are the kindest, most genuinely helpful people in the world.

Partner

10/10

Exceptional

15 Mar 2026

Lisa

My husband and I stayed at this resort and loved it. It had so many unique features like the grotto, cathedral cave, and so much more. Loved the beach and the little cove, the beach was convenient, clean, and perfect for relaxing and swimming. There was not one but two Shopify recks off shore that you could swim to or rent a kayak. In the cove we saw so many fish and birds. It was a treat exploring the property. The location was ideal as well with a bus stop, dinning, and other activities (the blue hole, Crystal cave) within a short walking distance. It was also near the rail trail which had scenic views of the ocean the entire way. The staff were friendly and helpful. We will definitely be going back

6/10

Pleasant

15 Mar 2026

James

They didn’t explain all inclusive at all to us

10/10

Exceptional

15 Mar 2026

Michelle

My husband

10/10

Exceptional

15 Mar 2026

Larry

Yes

4/10

Poor

10 Mar 2026

Jerome

In NEED of a renovation of the rooms! Totally not worth the money. There is light flooding into the rooms at nights and there is constant electrical noise. We shared before arrival that we were celebrating my husband’s birthday and they did not even wish him happy birthday. The first room we were assign was musty had leakage and rust in the bathroom. Phones don’t work properly! There is so much to mention… stay at your own risk.

Partner

10/10

Exceptional

07 Mar 2026

Amy

Excellent!

Partner

10/10

Exceptional

06 Mar 2026

Paul

Yes

10/10

Exceptional

02 Mar 2026

Marian

The view was great. My only issue is that Expedia advertises this as all inclusive I was unaware that’s but what I purchased. I found out when I got there that I was supposed to call and add the package. I had no food in my room. No water bottles. Nothing. The vending machine took dollar bills. Who carries dollar bills? Food was great. Everything else 10/10. But I only drank water during my meals. Who doesn’t offer water bottles?! View was spectacular and the cave was such a serene experience. Highly recommend, just bring dollars or buy water. 😊

10/10

Exceptional

01 Mar 2026

GILDA

Really nice

8/10

Excellent

28 Feb 2026

Andrea

Air conditioner in room was extremely noisy. Staff and room conditions were good. Lovely pool and outdoor facilities.

Family

6/10

Pleasant

27 Feb 2026

Martha

This once lovely place has been resting on its past for too long. I would not qualify it as a four star. Checked into an occupied room, had to wait almost an hour for another room. Manager Peter Firth told me room would be complementary, but still charged. Whoever is managing this resort does not have high enough standards. Fix the treadmill…it’s been broken for months.

Business

10/10

Exceptional

24 Feb 2026

Caroline

Really lovely resort and extremely friendly and helpful staff.

8/10

Excellent

24 Feb 2026

Abner

Clean room, Staff

Partner