Name: Newstead Belmont Hills Golf Resort and Spa
Address: 27 Harbour Road, Paget, PG02, BM

6/10

Pleasant

15 Jul 2026

Paula

The views are stunning and the property clean; I especially loved the daily housekeeping. That being said , the property looks tired, most of the staff of the hotel seemed unhappy to be there, and the location was very inconvenient; the ferry to Hamilton was helpful but there was a long break in the middle of the day where it didn’t run and it didn’t run at all on Sundays! The shuttle to the golf course was free but I never found out if it went anywhere else and the interior looked dirty and very old. The golf course itself was masterfully designed but not in the best shape; it had quite a few weeds around the greens and the sand bunkers were more like mud traps. That being said it was very challenging and we enjoyed our round. The Bahamas are VERY expensive and we had to take a taxi to pretty much go anywhere; it would have been nice to at least have transportation to and from the airport provided. We left a day early!

Partner

6/10

Pleasant

15 Jul 2026

Hermano

Service at the restaurant for breakfast was terrible! Staff NEVER came by after delivering what was ordered. If you needed something you had to get up and wave them down. Often you had to ask for things 2 times before it was delivered. Front desk staff were little or no help when it came to set up car rental or taxis. We had to get our taxis on our own. The property was a little dated. Poolside furniture were not in good shape. Meals at poolside were delivered in take out containers even though there was a sit down area for meals right next to the bar. Room furniture was also dated and needed a refresh. I would not stay at Newstead again. This is not what expected for $1,000 a night hotel.

Business Partner

10/10

Exceptional

13 Jul 2026

Deidra-Lee

The room was beatifully decorated and the kitchennette allowed for me to prepare many of my own meals. I had a slight leak behind my toilet which was fixed very quickly after I called the Front Desk. The information sheet on local restaurants, ordering groceries and the island in general was useful and clearly presented. I appreciated the instructions on using the TV.
The ferry across the Harbour allowed me to explore Hamilton without worrying about having to pay for parking (I am local and have a car), although the long break in the middle of the day was a bit frustrating. The shuttle to the Coco Reef private beach is also really useful.
I found the posted rules about the pool being open til sunset and under 12's use restricted to specific hours a little strange. However, I didn't see these being strictly enforced.
My room WAS far from the lobby with lots of steps and there was no help getting my luggage to the room. I am local, so perhaps if I were a foreign tourist more help would have been offered. The Aurora restaurant experience was amazing the food was tasty and well presented and staff was pleasant and attentive.
I but was a bit disappointed that my birthday was not mentioned at all, other birthday staycations both local and abroad the Front Desk wishes me a happy birthday, or there's a note or something in the room acknowledging it. I also mentioned it when I checked in. Overall I was very happy with my stay at Newstead and will return as a treat to myself soon.

Partner

10/10

Exceptional

06 Jul 2026

Caroline

We loved our stay, the staff was friendly, and very helpful. Our room had a spectacular view of the harbor and sunsets. The infinity pool was beautiful, and the Aurora restaurant right on site had amazing seafood and service. We went to the spa also on site, and we loved that too. We will definitely come back again.

Partner

10/10

Exceptional

21 Jun 2026

Anthony

The rooms are very nice

Family

8/10

Excellent

11 Jun 2026

Maura Therese

We stayed at Newstead last year and loved it!! So we went again. We had some issues with the TV and the shower which they responded right away.

Family

10/10

Exceptional

05 Jun 2026

Jacquelyn

We reserved a one-bedroom suite that turned out to be apartment sized. Fully-equipped kitchen, living room with outdoor seating area, bedroom with another outdoor seating area, and 1-1/2 baths. We totally enjoyed the view overlooking the harbor. Complimentary water taxi to Hamilton was a plus.

Partner

8/10

Excellent

04 Jun 2026

Michael

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Family_with_children

8/10

Excellent

13 May 2026

Loretta

Everything, was nice from what I had a chance to experience since I only stayed one night. The bed was very comfortable, loved the space that I had, and having the two bathrooms was a definite plus.

Partner

10/10

Exceptional

25 Apr 2026

Tara

Everything was perfect! People were amazing and helpful in every way. It was easy to get around. Views were breathtaking!

Family_with_children

10/10

Exceptional

05 Apr 2026

Luce

Just returned from another wonderful stay at the Newstead. Our favourite hotel for ease of travelling around without hiring our own transport but using busses and ferries with the help of the hotel water shuttle which is a great service but shame it doesn't run all day. The shuttle service to the beach and Divots/Blu restaurants are very handy also. Staff are always very willing to take you.
The infinity pool is wonderful but can be taken over by families and children at times. A shower by the pool would be a real bonus. The grounds are very well maintained and the whole hotel inside and out very clean. We will definitely be back!

Partner

6/10

Pleasant

02 Apr 2026

Caroline

Not a great atmosphere at front desk, some staff better than others. Pool area nice. Restaurants all nice. Shuttle drives great.

Friends

10/10

Exceptional

02 Mar 2026

Stella

Friendly and knowledgable staff will return

Partner

8/10

Excellent

04 Feb 2026

David

The staff were all wonderful and the food was delicious! Our room was nice, but we did have a few burnt out light bulbs that needed to be replaced.

Leisure Friends

8/10

Excellent

20 Jan 2026

Dana

Room was clean; however, repairs of two maintenance issues were necessary while we waited for action. Concierge helpful at many points.

Leisure Partner

10/10

Exceptional

03 Jan 2026

Jimmie McKinley,

One word - Awesomeness!!

6/10

Pleasant

28 Dec 2025

Dionne

We stay at Newstead Belmont Hills every year and have always held the property in high regard. Unfortunately, this recent stay was our first truly disappointing experience.

Upon entering our room, there was a strong moldy odor. We also discovered that the jetted bathtub was not working---something I greatly look forward to each stay--as well as a nonfunctioning phone and several lights out. A maintenance staff member did address some lighting and informed us that the tub requires a new motor, which suggests these issues did not arise suddenly and should have been identified prior to our arrival.

Although we were offered another room, we declined as we had already unpacked and settled in. Later that evening, after closing the doors, we discovered the porch door would not lock, which made us feel unsafe.

For a property of this caliber, especially at a nightly rate of $661.65, this level of oversight is unacceptable. as loyal repeat guests, we expected far better. This experience does not reflect the standards we have come to expect from Newstead Belmont Hills, and we hope management will address these concerns appropriately.

Sincerely,
Loyal Repeat Guest

Leisure Partner

10/10

Exceptional

13 Dec 2025

Steve

The room was spotless and the staff very courteous.

10/10

Exceptional

11 Dec 2025

Alain

Great staff, food and location. Room very comfortable and spacious

8/10

Excellent

29 Nov 2025

Trudy K

Shuttle service

Leisure Self

10/10

Exceptional

23 Oct 2025

Rosa Belen Perez

We had a relaxing week, the weather was great, and the staff was always friendly and very pleasant. I wouldn’t mind doing it again in this same hotel, it has everything, it’s perfect

Leisure Partner

10/10

Exceptional

21 Oct 2025

Patrick

We love our room and the restaurant was fantastic. We also enjoyed the ferry to Hamilton.

Leisure Partner

10/10

Exceptional

13 Oct 2025

Marguerite

The infani pool was superb!
Dining was amazing!
Free water shuttles to Hamilton.
Free shuttles to two beaches and two restaurants off the premises!
Kindest reception.

Leisure Partner

10/10

Exceptional

11 Oct 2025

Regina

Wow! BEST hotel accommodations EVER . The views were STUNNING, the service, rooms, restaurants were absolutely amazing!

A MUST DO EXPERIENCE OF A LIFETIME!!

Leisure Friends

8/10

Excellent

03 Oct 2025

Mary Lou

The only problem we had was listening to constant water noise during the night.

Leisure Family

10/10

Exceptional

01 Oct 2025

Kevin

Love the compact layout making everything quick and easy to get to. Spa massage was great, loved the infinity pool and the view of the harbour. Aurora restaurant was consistently solid. Room with kitchenette was very spacious and comfortable. Shuttle to Hamilton and the beach were very convenient. Loved our stay and would come again.

Leisure Family

10/10

Exceptional

08 Sep 2025

Reginald

Had a great time there

10/10

Exceptional

23 Aug 2025

Robert

Great staff in all areas.

Leisure Family

8/10

Excellent

13 Aug 2025

Detrina

View is amazing room very spacious

Leisure Friends

10/10

Exceptional

12 Aug 2025

Mark

Very pleasant stay. Staff were great and helpful. Food at Aurora was delicious. The location was perfect, very close to almost everything. Would stay again.

Leisure

10/10

Exceptional

11 Aug 2025

Louis

Excellent property with stunning views! Provided transportation makes this location one of the best on the island. I will definitely come back!!!

Leisure Family

10/10

Exceptional

27 Jul 2025

mark

All great. Staff is wonderful !!!

10/10

Exceptional

21 Jul 2025

Sarah Beth

Beautiful, well kept property. The ferry shuttle service and the van shuttle service were both excellent and so convenient to have just steps away from our suite. Easy walk to the grocery store using the railway trail. Absolutely stunning pool!!! We will be back again in the near future!

Leisure Partner

10/10

Exceptional

14 Jul 2025

Rivkah

Lovely staff and property! The hotel provides a shuttle to the beach + restaurants and a water taxi to Hamilton making moving around easy. Our room was spacious, quiet, and clean. Would absolutely stay here in the future!

Leisure Partner

10/10

Exceptional

06 Jul 2025

Louise

We absolutely loved our stay at the Newstead Belmont. The property was gorgeous, the staff were incredibly kind and the free shuttle and ferry service made this an outstanding property. Would definitely stay here again and highly recommend.

Leisure Partner

10/10

Exceptional

02 Jun 2025

Philip

We loved the well-kept spacious suite with waterfront views of the harbour. The complementary water shuttle service to Hamilton, and the private shuttle to the beach and to the Belmont’s Blu restaurant were appreciated. Food and service at the Aurora restaurant and patio were excellent.

Leisure Partner

8/10

Excellent

15 May 2025

Gail

The wood railings are not sturdy. Rooms are exceptionally thought out. The Aurora restaurant should have more choices in food and the staff was not very welcoming in the restaurant. Everyone else on the premises was very accommodating and friendly. The spa did an excellent job with the pedicure. Pool area was 99% clean and well maintained.

Leisure Friends

8/10

Excellent

10 May 2025

Millicent

Great clean hotel and very convenient.

Leisure Friends

10/10

Exceptional

05 May 2025

Sue

This hotel is just amazing. Loved the pool, the restaurant, the complementary ferry and shuttle to Coco Reef. Front desk staff very friendly and helpful. Great servers and pool staff. Our only issue was that we took the shuttle to Coco Reef late afternoon with a return time we were told of 4:10. The shuttle driver came at 4 and was annoyed and rude that we weren’t there…even though we told him that we were advised the return trip was 4:10!! Not a huge deal but so uncharacteristic of this wonderful hotel.

Leisure Friends

10/10

Exceptional

30 Apr 2025

Carol

Excellent staff and service. Beautiful apartment. We enjoyed our stay.

10/10

Exceptional

11 Apr 2025

Robin

The staff were very welcoming, kind and always helpful! The shuttles to the beach, golf course and water shuttle are fabulous! Special thank you to Captain Matthew on the water taxi!!!

Leisure Family

6/10

Pleasant

02 Apr 2025

laura

Pool was great and staff were friendly and helpful. No bookings at the spa, limited drinks at pool bar and the tennis courts were closed for renovations which was not mentioned until we checked it.

Leisure

10/10

Exceptional

27 Mar 2025

Alexandre

Beautiful hotel with fantastic customer service. Will definitely stay here again in the future.

Business Self

6/10

Pleasant

26 Mar 2025

ALUN

The location across the harbor from Hamilton is superb.
The infinity pool and hot tub had just been renovated and were gorgeous.
But our room down in one of the older buildings near the water was in desperate need of work. The bathroom faucet had completely failed and it took two attempts over two days to get someone to look at it...when they came it fell apart on them. Bathroom was grubby, moldy and in need of a refresh. Tiles were loose, flooring in front of patio damaged. Bed was good and sheets clean.
Staff at reception were not very receptive...both to us saying there was a problem with the bathroom and when we asked for a late checkout (which the paperwork said we could get).

Leisure Partner

10/10

Exceptional

16 Mar 2025

James

Lovely Time Had

We had a lovely time. The whole team was very friendly and helpful. The shuttle to the golf course and the ferry are super useful.

The rooms are nice and spacious with good views across the sound. Some of the decor and condition is a little bit old/worn. But this didn’t affect our enjoyment.

The tennis courts and the pool were closed for renovations, so we weren’t able to use them

Friends_and_family Family

8/10

Excellent

02 Mar 2025

Jessica

The Newstead was perfect for our family of four. We stayes in a two bedroom condo with beautiful water views. The staff were very friendly and super helpful with recommendations and they happily accomodated our requests. We thoroughly enjoyed our stay and would highly recommend the property. We took advantage of the golf course and spa. The only downside was that the pool was under construction and not usable, but we had access to a newrby property with a pool and beach access.

Leisure Family

10/10

Exceptional

15 Feb 2025

Tyler

The staff were amazing and knowledgeable! Great recommendations for excursions and helped greatly with all logistics.

Leisure Self

10/10

Exceptional

09 Feb 2025

yvon

Great staff, good price, large room with sea view, staff work hard to satisfy clients, the made works well, Good location. I recommand!

Leisure Partner

8/10

Excellent

08 Feb 2025

Meria

Staff was pleasant

Leisure

8/10

Excellent

07 Feb 2025

LOIS

Housekeeping was excellent and we enjoyed the complimentary launch to Hamilton several times a day. A few things in our king 1 BDRM needed attention: dresser drawers wouldn't stay closed, loose handle on refrigerator, kitchen very dark, poor quality cooking pots.

Leisure Partner

8/10

Excellent

23 Jan 2025

Rachelle

The property and the staff are lovely !!!! Unfortunately we were there while pool renovations were being done and the jackhammer all day long was a bit much , however we were offered a small refund . They have an awesome water ferry on the property but on a winter limited schedule . We made the best of the transportation and would recommend this beautiful resort to anyone who asked !

Leisure Partner

10/10

Exceptional

13 Jan 2025

Joanne

We really enjoyed our stay here, everything was top tier. We stayed in a 1bed 1-1/2 bath Suite. It was lovely! Had to take a point off because there were ants present in the bathroom and we had to take extra care to mitigate them. We did appreciate that there was ant spray in the unit to use.

Leisure Partner

8/10

Excellent

06 Jan 2025

Issam

We enjoyed our stay. The service was good and friendly. Minor issues encountered.

Leisure Family

10/10

Exceptional

06 Jan 2025

sharad

Excellent stay near Hamilton

Leisure Family

8/10

Excellent

02 Jan 2025

Tracy

Property was comfortable, nice, and clean. Rooms were spacious. Staff were very curteous and helpful. Access is somewhat limited. Shuttle boat to Hamilton was under maintenance which we did not know. Getting around was expensive and took alot of planning.

Our 6:30 am taxi to the airport did not show. Thankfully the security person was able to call another taxi and we got to the airport by a margin. A bit stressful.

All in all a good stay.

Leisure Family

8/10

Excellent

29 Dec 2024

Elisa

The view cannot be beat. Almost all of the staff was super friendly and helpful. Dining at the resort was limited and very expensive. There was transportation to other restaurants owned by the property but also limited and expensive. The area is very desolate so it was necessary to use public transportation. Our room was very comfortable, but we did have to spray for ants in the bathroom. All in all, a great stay but not sure we would stay again.

Leisure Family

6/10

Pleasant

27 Dec 2024

Kun

Room is clean and enjoyed the pool / view. But the reception is rude and service is average to poor. Transportation is limited. Suggest to choose the beach side hotels

Leisure Family

10/10

Exceptional

15 Oct 2024

Heather

We loved it there! The views of the harbor are gorgeous and they offer water shuttles back and forth from the hotel to Front Street. Great dining options too.
It was so lovely!
We will definitely be back!

Leisure Partner

10/10

Exceptional

14 Oct 2024

Roseann

We had beautiful accommodations right on the bay.

Leisure Family

10/10

Exceptional

12 Oct 2024

emily

What a beautiful place. Super views, awesome staff !
Throughly recommend a stay here

Leisure Family

8/10

Excellent

16 Sep 2024

JOSEPH

Shuttle service

Leisure

10/10

Exceptional

08 Aug 2024

Verified traveler

The service was great, There should be another restaurant on the premises with casual coffee shop vibe and reasonable prices. The view and the Hamilton ferry were our favorite parts of the experience.

Partner

10/10

Exceptional

23 Jul 2024

Tory

The two restaurants at hotel, Blu and Aurora were the best two meals we had on our two week trip. Absolutely delicious and high quality. The view of the harbor from the horizon pool was gorgeous. We stayed in two types of rooms. The waterfront deluxe studio was spacious, clean and had great views. The one bedroom suite was huge with dining room, nice balcony and two bathrooms. Both rooms had all kitchen amenities as well. We enjoyed walking around the grounds with the lovely tropical flowers, palm trees and looking out at the water. When we would open the balcony door in the morning it smelled like jasmine and flowers. The staff were friendly, room service quick and tasty, and the vibe relaxing. We would stay here again.

Leisure Family

10/10

Exceptional

22 Jul 2024

Diana

We have stayed at this property in the past. It was equally as pleasurable. Appreciate the access to electric vehicle hook up. Staff is very helpful.

Leisure Family

10/10

Exceptional

14 Jul 2024

Mike

Great

Leisure Family

10/10

Exceptional

29 May 2024

Austin

Awesome resort, staff was incredibly friendly, room was beautiful. Highly recommended for any Bermudian vacation, especially if you plan on spending time in Hamilton.

Leisure Family

10/10

Exceptional

27 May 2024

Juliet

Newstead Belmont Hills

Another great stay at Newstead.
Fab location, friendly staff, good facilities and perfect for a relaxing break together

Partner

10/10

Exceptional

24 May 2024

Roger

The hotel and grounds were beautiful and immaculately kept. The staff was very friendly and helpful. The onsite restaurant was open, airy and bright with seating both inside and out. Food was special and delicious. Wait staff was very attentive and accommodating. We had a very special time there and hope to return one day.

Leisure Partner

10/10

Exceptional

07 May 2024

Anne M.

The one bedroom cottage was very spacious and the views were fabulous

Leisure Family

10/10

Exceptional

04 May 2024

Cory

Very nice suite room. Gorgeous view with a nice infinity pool.

Leisure Family

10/10

Exceptional

22 Apr 2024

Robin Ivy

The water taxi took us to Hamilton with no problem. The Captain was very friendly, made sure we had a direction in mind for our time in Hamilton. Also the shuttle to the beach was great! The beach was picture perfect. The hotel restaurant had the best food we had while in Bermuda, and all staff were friendly, kind and most helpful.

Leisure Family

6/10

Pleasant

19 Apr 2024

Karen

I have been coming to Newstead for three years and it has always been wonderful. This stay however, was not as wonderful. Our second day, the fire alarm went off in our room twice during the night, and we were unable to reach any staff member. Other than that, the staff was very nice and our room was great.

Leisure Friends

10/10

Exceptional

27 Mar 2024

Craig Michael

It was off season so we had a cozy time

Leisure Partner

10/10

Exceptional

26 Feb 2024

David

Getaway to Bermuda

This hotel was great. The staff was super friendly and the room was amazing. The location is perfect being in the center of the island with easy access to Hamilton. The restaurant on the property had tasty food and the service was superb. I would recommend this hotel.

Partner

8/10

Excellent

16 Jan 2024

Anthony

What I liked about the Newstead:
1) Centralized location on the island.
2) Friendly and extremely reactive staff. (Asked for extra blankets and we had them within 5 minutes)
3) Water ferry to Hamilton. It's on a limited schedule but still convenient.
4) 2 Bedroom Suites more than accommodated 8 of us. There was actually 2.5 baths (2 full bathrooms and 1 powder room). I wasn't expecting the extra half bathroom which was a pleasant surprise. Rooms were clean and big and the patios were comfortable with nice view of the harbor. There was a small kitchenette which proved to be quite convenient as well.
5) Round of golf is provided. Just have to pay for cart.
6) Satellite TV had almost every channel imaginable.
7) Master bedroom had jacuzzi tub.
What I didn't like about the Newstead:
1) There's was only one restaurant on site that was open (it was the off season and the other restaurants actually required a shuttle to get there)
2) You need to take a 5 minute shuttle to golf course and the other resort restaurants. It's free and they are always on call but sometimes it's just easier to walk if allowed.
3) Pool is not heated. Would have been great to use in January.
4) The exterior appeared a little dated and the rooms decor leaned toward the older side.
5) Only had breakfast at the restaurant, Auroras, but I felt service was bit slow. We were the only ones there and it took quite a while for food to arrive. However servers were quite friendly and cordial.

Leisure Family

8/10

Excellent

30 Nov 2023

Charlotte E

Staff very helpful and cordial. On site dining options limited. Required the use of their shuttle service to get to beach or other dining options. Good that mini fridge was in the room but I think microwave should be provided aa well.

Leisure Friends

10/10

Exceptional

29 Nov 2023

Donna

This was an excellent facility and the room was laid out very well. This room has much more space than most hotel rooms I have been in. You have the ability to take care of yourself by cooking, storing food etc. The only complaint we tried to order room service for breakfast and the phone was never answered so we ended up going to the restaurant for breakfast. The spa was excellent as we had a couples massage. Wonderful facility. We did not require transportation but the other guests looked like they were well taken care of.

Leisure Partner

10/10

Exceptional

28 Nov 2023

Linxi

Newstead Belmont is just located across from Hamilton town and we were able to make use of their daily ferry across to Hamilton; staff were all warm, friendly and welcoming particularly the ferry captain and front desk officer who went above and beyond. Thank you! Rooms were a bit damp and dated but to be expected for this climate; we loved our stay and would book again when we are in Bermuda.

Leisure Partner

10/10

Exceptional

14 Nov 2023

Terenay

It was just what i needed, room service, and a quiet place. Always beautiful views.

Leisure Family

10/10

Exceptional

21 Oct 2023

Linda

Beautiful views, loved the ferry to Hamilton and shuttle to golf. Nice amenities. Beautiful pool.

Leisure Partner

10/10

Exceptional

16 Oct 2023

Melanie Di

Great location, very friendly and helpful staff

Leisure Partner

10/10

Exceptional

29 Aug 2023

Amber N.

Newstead Bellmont had wonderful large suites with great views of the Harbor. We enjoyed the ferry service to Hamilton as well as the quick access to Coco Beach directly from the hotel. And service from front desk, room service, pool bar/food, etc... were all friendly & helpful!

Leisure Partner

10/10

Exceptional

28 Aug 2023

Matthew

Great resort in a great location. We were able to get to Hamilton with ease on the free ferry. Good at Aurora was great and the pool and pool bar are great hang out spots.

Leisure Family

10/10

Exceptional

23 Aug 2023

Karl

We loved the location, the infinity pool, the views and the shuttle service to the beach & Hamilton.
The pool was too warm and the pool bar closed too early.

Leisure Partner

8/10

Excellent

12 Aug 2023

Dorothy

Beautiful resort with incredible views and pool. The staff were very helpful and polite. The ferry to and from Hamilton, tho limited, was perfectly convienant. The hotel shuttle to the beach and golf course was convenient but (for other travels) be prepared to use taxis alot as the bus stop is a walk away. We had food delivered from the store that the hotel staff put in our fridge while we were out and Auroras breakfast/dinner options were delicious. Our hoisekeeping service was incredible, and adorable as she decorated our daughters bed with their stuffys every day (it was so cute !). My only issue is we had some small ants in the and some previous water damage to the wood floors in our room. That was a bit disappointing as this was a very costly stay. Otherwise amazing stay and would highly recommended.

10/10

Exceptional

07 Aug 2023

Diana Lynn

The Newstead is stunning. The rooms are large and clean with large balconies. The infinity pool looks over Hamilton harbor and has amazing sunsets. We made use of the water shuttle to Hamilton and beach shuttle everyday. The use of beach amenities (chairs/umbrellas/drink service) at the Coco Reef were appreciated. The onsite restaurants were excellent.

Leisure Family

10/10

Exceptional

01 Aug 2023

Ian

Rooms were very nice and the entire property was well maintained. Great location, beautiful views off the balcony!

Partner

10/10

Exceptional

18 Jul 2023

Treasha

I'm in love with the sunset from the restaurant it was so beautiful and breathtaking also the view is one in a million just beautiful. The property and room is clean. It was my 2nd wedding anniversary and I'm so happy I choose this hotel definitely will be going back from another visit.

Leisure Partner

10/10

Exceptional

11 Jul 2023

Michael

Being next to the ferry that takes you to downtown Hamilton is really nice. Pool was great. Dinning was very good. Easy access to golf. Comfortable room with nice views

Leisure Partner

10/10

Exceptional

03 Jul 2023

Quensi

I wish there were more options for room service. But everyone was extremely friendly and helpful.

Leisure Family_with_children

10/10

Exceptional

02 Jul 2023

Tammy

The amenities Newstead provides are a plus when considering where to stay in Bermuda. Getting around the island can be difficult; however the shuttle service and water shuttle service make it fairly easy. The staff are professional, helpful and pleasant. We dined at the restaurant hotel, which was fairly good—I might suggest a seafood option. Overall a wonderful stay; hoping to return in the future.

Leisure Partner

8/10

Excellent

26 Jun 2023

Alex

What a view!

A great room (1 bedroom suite) in a nice hotel with an awesome swimming pool. Couldn't get the kids out of it! We didn't eat other than kids meals but the food looked good and the drinks were cold!

Friends_and_family Family

8/10

Excellent

25 Jun 2023

Donna

Loved the quietness, the ability to take a shuttle to town, although wish there was more times. The front desk messed up a lot with our trasportation and didnt seem knowledgable about a lot of things. The maid service was terrific and very knowledgeable and helpful. Rioms were gorgeous and very clean.

Leisure Friends

4/10

Poor

12 Jun 2023

Daniel

Positives: The Deluxe studio was fantastic (nice view, clean and spacious). Pool was spacious and great view of the harbour. Restaurant staff were nice and attentive. Other guests were friendly.

Negatives: The front desk staff and shuttle were horrible. Not very helpful or attentive. Shuttle from Coco Reef to Newstead took over an hour to arrive. Front desk staff were not helpful with booking information on the $15 airport shuttle. Nor did they notify us of our taxi arriving to pick us up. Front desk staff was the low point. Compared to Coco Reef front desk staff were excellent and very attentive when we were stuck waiting for the shuttle from Newstead. We do not recommend this resort.

Leisure Family

10/10

Exceptional

20 May 2023

David

Everything you need for a perfect Bermuda vacation

Stunning view. Wonderful pool. Excellent restaurant. Convenient water taxi to Hamilton and land shuttle to Belmont Hills and Coco Reef. Use of the amenities at Coco Reef was especially appreciated.

Partner

8/10

Excellent

15 May 2023

Lucy

Restaurant manager

Our stay was very nice. The only complaint we had was that the restaurant manager was reprimanding his employees in front of the guests. This is demeaning to the employee themselves and totally inappropriate to do in front of dining guests. He ranted about how the \"back\" was a mess and other issues. An older gentleman with an accent. Someone needs to speak to him.

Partner

10/10

Exceptional

14 May 2023

Daniel

Great experience in May.

10/10

Exceptional

29 Apr 2023

Charles

We stayed in a suite and we loved the great space it provided and the magnificent views.

Leisure

10/10

Exceptional

27 Apr 2023

JOHN FRANCES

Location great deluxe studio with king bed kitchen huge sitting area large bathroom and a breath taking view! Of Hamilton harbor

Leisure Family

10/10

Exceptional

24 Apr 2023

Perry

Loving this place!

Excellent stay. My second time her but disappointing that there is no recycling as we are used to and had gathered all our recyclables!

Also we were on the ground floor near the water and my sister spotted a rat outside the rooms late at night. I advised the office which they appropriately advised they would deal with.

Never seen such a thing at any resort I have been to in the Carribean!

Friends_and_family Family