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Hotel Maya Excelsior
Guatemala City · Guatemala
Centro Historico, 7ª. Avenida 12 - 46 Zona 1View location
5.4/10Review score64 Reviews
Cleanliness5.6/10 5.6
Service6.6/10 6.6
Comfort3.4/10 3.4
Condition4.4/10 4.4
Neighborhood8.0/10 8.0
Amenities5.6/10 5.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Maya Excelsior
Don't miss out on the many recreational opportunities, including an outdoor pool, an indoor pool, and a fitness center. At Hotel Maya Excelsior, enjoy a satisfying meal at the restaurant. Local cuisine breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Guatemala City? This hotel has 2691 square feet (250 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Stay in one of 100 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include ceiling fans, and housekeeping is provided daily. Distances are displayed to the nearest 0. 1 mile and kilometer. Museum of Invisible Musicians - 0.
1 km / 0. 1 mi- Church of St. Francis - 0. 2 km / 0. 1 mi- Museo de Musicos Invisibles - 0. 2 km / 0. 2 mi- Catedral Metropolitana - 0. 6 km / 0. 4 mi- Museo Nacional de Historia - 0. 7 km / 0.
Show less
4 mi- Central Market - 0. 7 km / 0. 4 mi- Constitution Square - 0. 8 km / 0. 5 mi- Palacio Nacional de la Cultura - 0. 9 km / 0. 6 mi- National Newspaper Archive of Guatemala - 0. 9 km / 0.
6 mi- Museo de Ferrocarril - 0. 9 km / 0. 6 mi- National Palace (Palacio Nacional) - 1 km / 0. 6 mi- Palace of Justice - 1. 2 km / 0. 7 mi- La Merced Church - 1. 2 km / 0.
8 mi- Guatemala City Hall - 1. 3 km / 0. 8 mi- Bank of Guatemala - 1. 3 km / 0. 8 mi. The nearest major airport is La Aurora Intl. Airport (GUA) - 7. 8 km / 4.
8 mi With a stay at Hotel Maya Excelsior in Guatemala City (Zona 1), you'll be a 5-minute drive from U. S. Embassy in Guatemala and 9 minutes from Paseo Cayala. This hotel is 3. 9 mi (6. 3 km) from La Aurora Zoo and 0. 4 mi (0.
6 km) from Constitution Square.
Located in Guatemala City (Zona 1), Hotel Maya Excelsior is within a 10-minute drive of La Aurora Zoo and Oakland Mall. This hotel is 5.1 mi (8.1 km) from Paseo Cayala and 5.3 mi (8.5 km) from U.S. Embassy in Guatemala. Stay in one of 100 guestrooms featuring flat-screen televisions.
Cable television is provided for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include ceiling fans, and housekeeping is provided daily. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Guatemala City?
This hotel has 2691 square feet (250 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Check-in and check-out
Check-in from
1:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
-
Minimal age
18
-
Optional fees
- Fee for local cuisine breakfast: approximately USD 8 for adults and USD 8 for children
- Credit card charges are subject to a surcharge of 22 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Spanish
Nearby attractions
Museum of Invisible Musicians
0.1 km / 0.1 mi
Church of St. Francis
0.2 km / 0.1 mi
Museo de Musicos Invisibles
0.2 km / 0.2 mi
Catedral Metropolitana
0.6 km / 0.4 mi
Museo Nacional de Historia
0.7 km / 0.4 mi
Central Market
0.7 km / 0.4 mi
Constitution Square
0.8 km / 0.5 mi
Palacio Nacional de la Cultura
0.9 km / 0.6 mi
National Newspaper Archive of Guatemala
0.9 km / 0.6 mi
Museo de Ferrocarril
0.9 km / 0.6 mi
Palace of Justice
1.2 km / 0.7 mi
La Merced Church
1.2 km / 0.8 mi
Guatemala City Hall
1.3 km / 0.8 mi
Bank of Guatemala
1.3 km / 0.8 mi
Centro Cívico
1.3 km / 0.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 100
- hotel
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Lift access
- Garden
- Conference room
- Breakfast
Show 2 more facilities & services
- Minimum check-in age: 18
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SINGLE CLASSIC DOUBLE BEDSINGLE • CLASSIC DOUBLE BED • 1 Bedroom • 50 m²SGL.AS-DB
Room overview
Non-smoking room- Room size
- 50 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Single bed 80-130 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- CLASSIC DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Maya Excelsior
SINGLE CLASSIC DOUBLE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 50 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Single bed 80-130 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- CLASSIC DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SGL.AS-DB
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXE NON SMOKINGSUITE • DELUXE NON SMOKINGSUI.DX-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Maya Excelsior
SUITE DELUXE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE THREE BEDSQUADRUPLE • THREE BEDSQUA.3B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Maya Excelsior
QUADRUPLE THREE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.3B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE TWO DOUBLE BEDSDOUBLE • DELUXE TWO DOUBLE BEDS • 1 Bedroom • 50 m²DBL.2D-DX
Room overview
Non-smoking room- Room size
- 50 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Extra beds on demand
- Toiletries
- Fan
- Cable TV
- Towel menu
- Housekeeping
- TV
- Shower: 1
Show all 9 amenities
- Bathroom: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Maya Excelsior
DOUBLE DELUXE TWO DOUBLE BEDS
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 50 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-DX
Room amenities
- Extra beds on demand
- Toiletries
- Fan
- Cable TV
- Towel menu
- Housekeeping
- TV
- Shower: 1
- Bathroom: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLASSICDOUBLE • CLASSIC • 1 Bedroom • 50 m²DBL.AS
Room overview
Non-smoking room- Room size
- 50 m²
- Occupancy
- Guests: 2–1 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Maya Excelsior
DOUBLE CLASSIC
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 50 m²
- Occupancy
- Guests: 2–1 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Maya Excelsior
46
reviews shown
Manuel
It’s an original hotel from the 60’s
Famous actors including Ronald Reagan, stayed there
Cantinflas, Capulina
Located in heart of Guatemala where the original buildings and cathedral stand
Original stairway,, it’s unique,
Nice dining room 10 minutes away from modern dining,, DENNYS restaurant
Atmosphere is very quaint like going back in time
If you’re the adventurous person it’s worth the stay
If you’re wife isn’t well the room ceilings are 10’ high
Back to the future
ENJOY WE SURE DID!! Another world
Famous actors including Ronald Reagan, stayed there
Cantinflas, Capulina
Located in heart of Guatemala where the original buildings and cathedral stand
Original stairway,, it’s unique,
Nice dining room 10 minutes away from modern dining,, DENNYS restaurant
Atmosphere is very quaint like going back in time
If you’re the adventurous person it’s worth the stay
If you’re wife isn’t well the room ceilings are 10’ high
Back to the future
ENJOY WE SURE DID!! Another world
stanley
Great pool and comfortable rooms. This was five star hotel maybe in the early 1900s. Architecturally unique. Art deco trim. Decent restaurant and outstanding staff. Great location one block from street promenade. Walk to museums and galleries. Metro nearby. It is a solid three star.
Marino
I recommend Maya Excelsior Hotel in zone 1
That’s due to excellent service and cleaned; beside all you need around.
That’s due to excellent service and cleaned; beside all you need around.
Jose
For my trip the place was well located. Keep in mind this is not a luxury hotel.
Kenny
Very old. Needs to be updated. Excellent restaurant. Staff is amazing
enrrique
A lot of shops great spot pool clean moldy roof tho
Juan jose
Muy mala limpieza de ropa de cama de habitación y de servicio .
David
No good
Juan
Nada limpio
Gabriel
This property is not worth booking. Expedia states that you can pay online to reserve it. Once you get to the Hotel (if you can call it that), the staff tells you that they do not take payments from Expedia and that you MUST pay in cash. It is an inconvenience. Staff DID NOT know what to do. They are liers and very UNFRIENDLY, I would not recommend ever.
denis
Very central near the Cathedral and the palace wouldn’t chance using the pool overall outdated and unclean wouldn’t recommend.
Monica
It looked like a horror movie stage. Sorry to say this but this was the most scary hotel I have ever stayed
Tania
El cuarto inundado de cucarachas . El elevador no funciona .
B'alam
I booked this hotel due an emergency. This is an scam, pictures are misleading and is expensive for what they offered. No hot water, dirty towels, a bathroom with roaches and an uncomfortable bed. At the reception they were unfriendly and doubtful about the booking.
Dwayne
Place was dirty staff did not help
Juan Carlos
Visited by artists and president
Raphael
Too simple for the price, TV has only several programas, very noisy early in the morning and the whole Day, Swimmingpool was close, terrible bed, i got hurt my back. Bathroom quite ok with space and warm water
Marino
Ok
Mitzy
No hot water
Miguel A
I will not recommend us please. This is because the rooms are not clean when I still there for one night it sound like it was working but they were building something 3 o’clock in the morning I couldn’t sleep at all and I had to be up by 6 o’clock to go to work so when I recommended the room for the staff were horrible.
Otto
I don’t recommend this Hotel to anyone!
Marco Vinicio
No lo recomiendo
La imágenes que se muestran en la aplicación no coinciden con la realidad. El precio que se paga está demasiado alto a lo que otorgan, es un hotel antiguo con poco mantenimiento.
Luis
The hotel is not new. But the room is clean and the staff is nice. Easy check in and out. No air conditioning but have warm water and big room.
Kevin
The property is pretty rundown. The pools are not clean. The room I was first offered smelt like dusk and properly had not been cleaned in a while. The next room I was offered I saw what looked to be a bed bug sheddings. I left and went to another location I need a refund.
Joseph
The property was centrally located in historic downtown Guatemala City. The shower was clogged and I had to ask for a plunger to unclog it /-: No room service and the staff were whatever
Joshua
The staff was polite. Gave us a quick tour around the vicinity.
Carlos
Is not worth the 50$
Osvelio
I feel no safe
People talking all night on the stairs up n down the building floors n drinking
Verified traveler
Great location, reasonable prices, helpful staff.
Good food in the restaurant.
Too bad the restaurant is closed on Sundays.
Good food in the restaurant.
Too bad the restaurant is closed on Sundays.
Verified traveler
I woke up in the middle of night and found bed bugs!! There were a lot of them and full of blood, the most disguisting thing ever, I was horrified!! When I went to talk to receptionist (I didn't know the word in Spanish) but he understood immediatelly what I was talking about and said some rooms have it and that he will come and see. Which of course he didn't! So after I went again he said they can change our room tomorrow and only after I insisted he gave us the new room that he said it's clean. So obviously they are aware of this problem!! The room was moldy and smelled weird and generally whole place seems dirty. We went to see the pool and it was full of leaves and dirt and there were huge cockroaches runing in the corridors... We left tomorrow even though we paid for another night, they didn't offer to return us some money or anything but we just wanted to leave that place!!
Elba
location of this place is very convenient, good price, people from the reception are very nice and helpfull
Alexánder
Es un edificio antiguo, en sus tiempos mozos fue un gran hotel. Su ubicación es excelente, la atención muy buena, su restaurante con precios módicos y los platos son buenos también.
ALEXANDER
Es un hotel bueno para pasar unos dias de la Semana Santa en Guatemala. La atención es excelente.
Jorge
O quarto da primeira noite era inferior ao encomendado, mas na segunda noite lá arranjaram o quarto condizente
Julio
A la cama se le salen todos los resortes, está demasiado sucio el baño donde te bañas, las almohadas están terribles muy mal servicio, el elevador no funciona jamás volvería a ese lugar
Jorge
De entrada el personal es arrogante, habían cucharachas en el escritorio de recepción y en las habitaciónes, para el precio esta demasiado. Demasiado caro para las instalaciones y servicio que se brindó. Definitivamente si tienen oportunidad de quedarse en este lugar, no lo hagan. Mal recomendados
Alexander
Me hospedaría nuevamente allī.
Juan Pablo
Es un hotel que brinda condiciones regulares de Hospedaje, para mi regular.
Irma
Muy bien lugar limpio y confortable
Mariana
Terrible, las fotos de la publicidad no son actuales. El servicio al cliente fue pésimo.
Realicé una reserva por 5 días y solo me pude quedar la primera noche.
Realicé una reserva por 5 días y solo me pude quedar la primera noche.
Cesar
Excelente ubicación, acceso a pie al centro histórico y comercial. También a 1 calle del andador comercial por 6a Avenida..
La instalaciones son modestas, solo cuenta con lo básico en la habitación.
La instalaciones son modestas, solo cuenta con lo básico en la habitación.
Maritza
La propiedad no me gusto muy baja. Alidad
Enrique Santiago
Muy bueno
Verified traveler
El hotel está increíblemente sucio, las camas no tienen colchones buenos se sienten horrible los resortes, vi arañas en las paredes, las alfombras sucias llenas de tierra
David
Las sábanas y almohadas aprestaban a sudor ,
Hay una discoteca en el edificio y no dormimos toda la noche , las sabanas estaban sucias y las almohadas apestabas a sudor , una noche bastó para cancelar mi reservación de una semana , NUNCA regresaría ni que me regalaran la estadía ,, ojalá publiquen mi comentario .
Victor
Sucio ... inseguro....viejo ...nada sirve no hay aire acondicionado..el baño viejo y sucio ..las sábanas de lo peor...y un ambiente de inseguridad por lo que allí ocurre.
Location & surroundings
Hotel Maya Excelsior
Centro Historico, 7ª. Avenida 12 - 46 Zona 1, Guatemala City, Guatemala
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Hotel Maya Excelsior
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