Name: Newel Psychiko
Address: Makedonomahou Prantouna, 21, Athens, 11525, GR

2/10

Poor

08 Jun 2026

Stephanie

This is a true disaster: avoid. Hair in the shower drain on check in, grimy room, zero privacy in the apparently private penthouse with a broken jacuzzi, because the room has no curtains on the entire wall length balcony window that is nose to nose with a series of residential buildings, so you are exposed for all to see even in the shower.

Plenty of hotels of similar class and price points in the centre of Athens that actually deliver on their service promises. Newel Psychiko is nothing more than a shabby apartment rental in a suburb of Athens, masquerading as something more than what it is. The service culture is also non existent. Worst stay.

10/10

Exceptional

29 May 2026

Rohit

Nice hotel, staff very helpful especially over WhatsApp. If check in is at 3pm I expect a person to be there to make sure we enter property and give a run down still etc

Partner

10/10

Exceptional

30 Jan 2026

Thomas

I've seen in so many Athens hotels over the years and usually they disappoint very badly. Service is still something not quite well understood in Greece for the most part. However, this hotel is extremely well done, and I was very pleased by the service at the front desk as well. The neighborhood is decent and a quick walk to the metro, the only negative I thought of taking a star off for was that this hotel is far too hot in the central corridor, and because there's no air-conditioning in the rooms during the winter, the rooms stay hot as well. But you do have a door you can open for air, and a fan circulation system. Other than that, the breakfast was fantastic, the people were great, and the hotel was beautiful. For the price it beats all of the other hotels I stayed in in Athens. So I'm not taking off a star. They deserve it.

Partner

8/10

Excellent

21 Jan 2026

Noam

Nice hotel.

Business

8/10

Excellent

27 Nov 2025

Lauren

Great stay at Newel - Mario and the staff were fantastic and accommodating, lovely breakfast with a lot of choice, great location close to the metro and overall a wonderful stay. Only things to note, parking can be quite tricky and the Penthouse Room lacks a bit of privacy - would benefit from curtains/privacy glass. Other than that, great stay and would return.

Leisure Family

2/10

Poor

21 Nov 2025

Marcin

No access codes, not possible to enter even despite indicating late arrival. No contact. Limited phone network coverage and contact no. not picking up. Took hours at night to rectify the situation. Cleanness was beyond any standards too.

Business

10/10

Exceptional

22 Oct 2025

Ramon

Staff was nice, room was clean, room was great

10/10

Exceptional

22 Oct 2025

Lyana

Good breakfast and nice family room

Leisure Family

8/10

Excellent

21 Oct 2025

Cindy

Everything is great and breakfast is very good

Leisure Partner

8/10

Excellent

01 Oct 2025

Kurt

This hotel was an interesting stay. The rooms decor was quite good with a mininimalist approach which was classy yet functional. My challenge was the jetted tub did not work and getting it to work was never explained and it was a big disappointment. The biggest disappointment was the claim of sound proofing. Nothing could be further from the truth I heard everything that happened outside.

Breakfast was good and fresh and the staff were excellent

Leisure Partner

10/10

Exceptional

25 Sep 2025

PAUL

Very comfortable and modern hotel room with all amenities. Situated in a quiet neighbourhood. Friendly and helpful staff.

Parking could be tricky.

Friends_and_family Friends

10/10

Exceptional

23 Sep 2025

Ashley

Jo was the best!

Our stay at The Newel Psychiko was excellent from start to finish. The check-in experience was truly the best I’ve ever had. Jo greeted us with a warm smile and immediately made us feel welcome. She even went up to the room herself to make sure everything was in perfect condition, then personally escorted us and gave us a quick tour of the room. That level of care and attention really stood out. The breakfast buffet was very good as well, with fresh fruit and plenty of options to start the day right. Overall, an outstanding stay—I would highly recommend The Newel Psychiko and can’t wait to return!

Partner

10/10

Exceptional

11 Sep 2025

Michael

My partner and I enjoyed a truly unforgettable experience that left us thoroughly impressed. We luxuriated with a jacuzzi in our room. This was definitely our most relaxing holiday due to the time we spent unwinding in there. Also, having a kitchen was our saving grace for the days we missed breakfast. Finally, of course Mario! What a pleasure having him check us in! The other receptionists were also super helpful and reliable when Mario wasn’t around.

10/10

Exceptional

11 Sep 2025

Shawn

on a side street surrounded by older run down buildings but once inside it's a little oasis, very nice, clean, modern room, great reception staff. not a fan of the weird front glass door, be careful you don't catch your toe in the bottom of it when opening(happened to me, not fun)

10/10

Exceptional

10 Sep 2025

Begimai

I had a great stay

10/10

Exceptional

01 Sep 2025

Giannoula

Lovely staff - helpful and keen. Great smile, more than one language. Great, tastefully decorated rooms. Lovely breakfast with wholesome homemade pastries - great kolikithopitta and galaktoboureko!
Will be back

Business Self

8/10

Excellent

28 Aug 2025

William

Room was nice, A/C air was a little stale smelling

Business

6/10

Pleasant

24 Aug 2025

Sunghoon

Small hote
Inconvenient location

Leisure Family

10/10

Exceptional

11 Aug 2025

lisa

I had a wonderful 2 nights. My flight arrived at 00:30, so the self check-in was perfect! The room was beautiful, a huge comfy bed & a private balcony!
Breakfast was delish & easy to get to Athens to see the sights. I really enjoyed my stay - highly recommend! Thank you to Jo & the team xxx

Leisure Self

10/10

Exceptional

09 Aug 2025

Houssam

Perfect

Great hotel and reception staff

Friends_and_family Family

4/10

Poor

08 Jul 2025

Josh

Could easily be 5*, shame it’s not

It’s a shame to give this hotel a low review, but we were quite disappointed. We had previously been asked what time we would be arriving, and I said around 2pm. Once we got to the hotel; we were told the room would be ready at 3, we thought this was no problem so we came back at 3 and proceeded to wait in the lobby for an hour after that, no one told us why, until the room was nearly ready. The reason for the delay was because the hot tub needed to be checked, and it turned out to not work for the duration of our stay. Disappointing trip.

Friends_and_family Friends

6/10

Pleasant

07 Jul 2025

Li

When we first found this hotel in 2022 we were so happy. There were not many choices in this area where our family lived. The experience was great and we thought it was a hidden gem. There was a roof top bar which made a lot of difference for this small hotel in a very cowered neighborhood. This is our fourth time staying and unfortunately it was a bit disappointing. There was no housekeeping. And the roof top bar is gone. Not sure if we will be coming back.

Business_and_leisure Family

10/10

Exceptional

04 Jun 2025

THEODOROS

Very convenient location, very friendly staff and very tasty breakfast.

Business

10/10

Exceptional

20 May 2025

Donatello

Loved it. Modern not far from the metro station. You can be in the city center in 15 minutes. The hotel is super clean and modern. Great view from the terrace where you have breakfast on the 4th floor. I definitely recommend staying at the Newel hotel.

Leisure Partner

10/10

Exceptional

16 May 2025

Michelle

NO PARKING AVAILABLE- only street parking if you’re lucky. Also, the rooms NEED tissues for your nose!

Leisure Family

10/10

Exceptional

05 May 2025

Matt

Definitely in the heart of the city..staff is great and accommodating for American travel

Leisure Partner

10/10

Exceptional

10 Mar 2025

Hwee Li

I stayed there for 13 nights. Best accommodation i ever had. It’s really comfortable, cozy and clean. Everything is so new and well maintained. Totally love it. Will recommend my friends to stay there too! The staff were always helpful and pleasant! Thank you so much!

Love,
Veronica (Singapore)

Leisure

10/10

Exceptional

08 Feb 2025

Sunday

It is a very clean hotel with excellent people but it is not 24 hour reception as they close at 9:00 but because of computerized entry system you can come in anytime.
The breakfast is pretty much the same every morning, which I understand is the way the Greek eat breakfast
It’s not far from Katahaki metro about 7 minutes walk past the bakery

Business_and_leisure Self

10/10

Exceptional

03 Feb 2025

Doron

Great location for what needs

10/10

Exceptional

20 Jan 2025

Sabina

The room was so clean, quiet and well equipped. The breakfast was very delicious with a great variety! Amazing staff too, helpful and kind

Business Self

10/10

Exceptional

13 Jan 2025

Angela

I would definitely stay here again.

Leisure Family

8/10

Excellent

11 Nov 2024

Shivonne

A mirror would’ve been nice in our hotel room, rather than needing to climb to the top or needing the bathroom.

Leisure Partner

10/10

Exceptional

09 Nov 2024

Karen

Loved this hotel ! We had a room with an outdoor hot tub which was so relaxing ! The breakfast buffet was really good. Hotel staff was excellent . The only negative is no hotel parking but we were able to always find parking on the street near the hotel . Awesome place to stay 😊

Leisure Family_with_children

10/10

Exceptional

02 Nov 2024

Jacob

The front desk ladies were very helpful and attentive in what we needed. The breakfast was also very delicious. Our trip to Greece was nothing but AMAZING!

Leisure Partner

10/10

Exceptional

18 Oct 2024

Steven

My fiancé and I loved the suite, especially the spa. Was an incredibly relaxing place to spend time after a long day of sightseeing in Athens. Highly recommended.

Leisure Partner

8/10

Excellent

19 Sep 2024

Panicos

Room wasn’t ready at 3pm. Breakfast wasn’t up to a 5* hotel standard eg no fried, poached or scrambled eggs available

Business_and_leisure Self

10/10

Exceptional

25 Aug 2024

Benetta

Reyna the receptionist was so helpful. Gerasimos the breakfast waiter/chef prepared delicious fresh breakfast.

Leisure Self

10/10

Exceptional

15 Aug 2024

Rosamaria

Friendly and helpful concierge
Nice and modern
Close to good economical dining options

Leisure Partner

10/10

Exceptional

29 Jul 2024

Michael

Beautiful place with gorgeous views. Staff is absolutely amazing

Leisure Family

8/10

Excellent

23 Jul 2024

Christopher

Newel Psychiko is an impressive, modern-looking hotel. The rooms and lobby area were minimalist and very clean. The location is about a 15-20 minute drive from Central Athens (Plaka, monastiraki, etc) so we had to take more taxis than we expected. I would only note that the room was was not cleaned after we had left a sign on the door to please clean the room.

Overall we had a pleasant stay

Leisure Partner

10/10

Exceptional

17 Jul 2024

Prashanth

Nicely maintained

Leisure Family

10/10

Exceptional

11 Jul 2024

Antigoni

Wonderful-Friendly staff

Comfortable room, very quiet neighborhood, the front desk always helpful and very kind.

Self

10/10

Exceptional

26 Jun 2024

john

Nikos was great

10/10

Exceptional

25 Jun 2024

Dena

What sets the hotel apart is the staff - from the front desk to the morning breakfast team. The hotel room itself has a modern/contemporary style, spacious and very clean. It’s an easy 10 minute walk to the metro making it convenient to the airport and central Athens. It’s also quiet at night!

Leisure Self

10/10

Exceptional

24 Jun 2024

Pennie

The Newel Psychiko was extremely nice quarters. Nick at the front desk was exceptional with assisting us finding execursions. However, don’t arrive too early as check in is a little bit later. We had to wait until after check-in time for our room because it was still being cleaned BUT it was well worth the wait. I’d stay again. More than enough room and the patio/balcony was AMAZING!!!!

Leisure Friends

10/10

Exceptional

17 Jun 2024

Vineet

Great property

10/10

Exceptional

20 Jul 2023

Andres

Nice and cute hotel, You have the both of both worlds: A nice hotel, and an apartment with all the necessary stuff to cook if you don’t like to eat out every single day. The people is warming and very nice. 10 minutes is the walking distance to the sub station and from there you get to any Athens location quickly, including the port of Civitavecchia and the Airport.
We loved this hotel.

Leisure Partner

10/10

Exceptional

10 Jul 2023

David

This hotel was awesome. The staff was fantastic and the whole hotel had a new/trendy vibe. Our suite had a kitchen, living room, 2 bedrooms, 2 bathrooms, and a balcony that stretched the entire street side of the hotel. We also had a washing machine in our suite, (no dryer, but we hung our clothes on the balcony). The free breakfast at the rooftop bar was incredible! The Newel was walking distance to a lot of great restaurants and bus stops to get you anywhere you want to go in the city. I was originally nervous about this place because I tried to find it on maps using \"street view\", but when we arrived it was clear the map just hadn't been updated. :) I would definitely go back!

Leisure Family

10/10

Exceptional

19 Jun 2023

Carlos R

Nice room, breakfast

Friends_and_family Family

6/10

Pleasant

14 Jun 2023

Judy

The room itself was nice, but the woman checking us in was very unfriendly and not helpful. The breakfast was fine and the people serving were great and friendly. On our second day asked directions to ATM, never found it. Third morning asked directions to a coffee shop which was very inconvenient for the person at the desk. Response go left or right look and you will find many. Unfortunately we went right walked for a few blocks came back took a taxi and left. As we were leaving we saw 3 coffee shops on the left in close proximity to the hotel. There is not much around the hotel and you must take a 15-20 min taxi ride to get downtown. One desk and 2 chairs in lobby no where to wait except on outside sidewalk.

Leisure Family