Name: MIMARU Tokyo Station East
Address: Hatchobori, Chuo-ku, 1-12-8, Tokyo, 104-0032, JP

10/10

Exceptional

21 Jul 2026

Jesse

Great place for a family looking for a clean functional room with four beds. We had a very spacious Japanese suite. Kitchen was fully stocked, and with 7-Eleven downstairs, we had everything we needed for breakfast. Close to two subway stops. All necessities were provided or available upon request. Mattresses were a little on the firm side, but I nonetheless had no trouble sleeping. Bathrooms were excellent and plentiful. One tip: there are blackout curtains behind the Japanese screens on the windows, be sure to use them if you want to sleep in. Overall very practical place to stay with a family, and I was completely satisfied. The hotel staff was excellent, spoke fluent English, and was very helpful as well!

Family_with_children

10/10

Exceptional

21 Jul 2026

Julius

We had a two bedroom Japanese suite and it was wonderful. The whole place was clean and had all the amenities we needed for our stay. Housekeeping did a great job of keeping the place clean during our week there. The front desk staff was helpful and responded to all my inquiries when my travel was delayed which meant a lot. When we come back to Tokyo, I would not hesitate to stay here again.

Family_with_children

10/10

Exceptional

11 Jul 2026

Nelson

Conveniently located near multiple subway lines and above 7-11.
The place was spacious compared to other hotels that we stayed in Japan
Only negative is that laundry is shared but no issues with getting laundry done

Family_with_children

10/10

Exceptional

08 Jul 2026

Varoojan

Recommending for a week or two in Tokyo

Family_with_children

10/10

Exceptional

02 Jul 2026

Vanessa Anne

Convenient location. Very helpful staff! Clean and spacious unit. Highly recommend this place!

Family_with_children

10/10

Exceptional

27 Jun 2026

Stephanie

We have stayed at different Mimaru locations previously, and this one was excellent too!

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Robert

The hotel is in a convenient location. We were traveling with our Daughter/Family who was staying 8 nights. We only stayed for 3, but wanted to be in the same hotel.
It is a bit confined for space. We had the twin room for my wife and I, but you had to coordinate some movements to not run into each other. But, it was certainly better than a cookie cutter hotel room with bathroom.
AC unit in main area and another in bedroom, so easy to manage temperatures.
Bathroom was nice and very clean.
I will only add that because the 4+ floors have an open center atrium, but landings outside the room were a bit dirty. Paying almost double what a regular hotel room rate is, I expected it a bit more in that area.
I understand security, but a bit of a bummer that we (5th floor) could not go up to our family's room (6th floor) or them to us. I think if you have a room key you should be able to visit the other floors.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Ivan

Excellent stay! Clean rooms, friendly staff, great location, and outstanding service. Highly recommend and would gladly stay here again!

Family_with_children

10/10

Exceptional

15 Jun 2026

Jian sheng

Great location. Big space suitable for families.

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Phi

Everything was great and convenient for a family oriented stay

Family_with_children

10/10

Exceptional

04 Jun 2026

Narayanaswamy

Exceptional

Family_with_children

6/10

Pleasant

03 Jun 2026

Jessie

The elevator is not convenience.

Family_with_children

10/10

Exceptional

02 Jun 2026

Xiaofeng

Great location, clean and neat with very reasonable price!

10/10

Exceptional

02 Jun 2026

Kiichiro

We have always stayed at this Mimaru whenever we visit Tokyo and it has always been an excellent stay. It is aprox 12 mins walk to Tokyo station and its surrounding area and it is next 3 convenience stores, one being at the bottom of the hotel!

We always enjoy the breakfast from one of those stores and bringing it back to the hotel to eat as the room has a nice dining table that we can all sit around. We went for the bunk bed and separate bed room type this time around although the main living room was slightly smaller than what we were used to, the fact we had an extra room meant we, family of 5 can comfortably stay.

Staff at reception are always super helpful, speaking excellent English (better than my Japanese for sure!) and always eager to help.

I've noticed there are tons of other Mimaru but I feel with the proximity to the Tokyo station and 2 other underground stations being like 5 mins walk away, this makes the most convenient and efficient place to base your self. We will be back for sure!

Family_with_children

10/10

Exceptional

29 May 2026

Lois

We loved the mini kitchen and washer/ dryer in our suite. Probably wouldn’t pay extra for the City view next time since many buildings were blocking the view. About 20 minute flat walk from Tokyo Station and only minutes away from the subway. Many restaurants and convenience stores nearby and a few drugstores and markets. Peaceful escape from the other crazy overcrowded areas in Tokyo. Staff communicated well whenever I had any questions and the response was prompt. Definitely would recommend staying here again!
Thanks, Mimaru!

Family

8/10

Excellent

28 May 2026

Laura

The staff at this hotel were very friendly and very helpful, I wish I remembered their names. The hotel was clean and the room had everything we needed, including a toaster and a rice cooker. Being further from the city center, the neighborhood seemed quieter and calmer.

Friends_and_family Family

8/10

Excellent

25 May 2026

David

Property was clean. Check in friendly. We had the 14th floor with two separate rooms and toilets, which was a plus with a family of 4. We had a full kitchen and also a washer/dryer. Only negative was the rooms were small and the beds were hard as a rock. Pillows also flattens out pretty fast. But, if you travel Asia much, most are very small. Highly recommend this place if you need two separate rooms and toilets.

Friends_and_family Family

10/10

Exceptional

24 May 2026

Alex

Well located, close to two metro stations and main Tokio station.
Clean and efficient rooms with necessary amenities.
Staff is friendly and helpful.

Family

10/10

Exceptional

02 May 2026

Jenelle

Excellent all around.

Family

10/10

Exceptional

01 May 2026

Yujing

family friendly

Family_with_children

10/10

Exceptional

17 Apr 2026

Eusebius

This is THE best option for travel with family (kids) in Japan. All the hotel rooms are much smaller in Japan when compared to North America. The Apartment style hotels gives you plenty of space, and having a living/dining area with a kitchen is a huge bonus.

There aren't many breakfast places open during the day, and this hotel has a 7-11 on the ground floor for you to buy your breakfast foods (egg salad sandwich!). 7-11 ATMs are also best for fees if you use them to get cash, so this is super convenient.

There is a coin-op laundry, so you can pack lighter and save more room for souveniers. Some room types have in-room laundry as well.

We travelled with another family with children (4 adults 4 children total), and booked their connecting 2 bedroom apartments (4 bedrooms 2 bathrooms, 2 kitchens) and it was an amazing amount of space. Their bathrooms are split, with a toilet and mini sink in one room and the shower and bigger sink in the other -- per apartment. This really does help when you have a lot of people. Their website has plenty of accurate photos and videos of the rooms and a convenient floorplan view.

There are many free amenities that you can ask for from the front desk, and free coffee and tea bags available in the lobby. Convenient and secure luggage storage and transfer service is also available.

This hotel is conveniently located near the entrance to the Hibiya line (Hatchibori Station).

Family_with_children

10/10

Exceptional

16 Apr 2026

Nana

Fantastic

10/10

Exceptional

11 Apr 2026

Stewart

Super clean, well located, great place to stay.

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

Peak Ghee

Clean & spacious room, very convenient location, walking distance to subway. Front desk was friendly & allow me to check in early when the room is ready.

8/10

Excellent

01 Apr 2026

Michael

Clean room staff helpful
Laundry facilities

Family

10/10

Exceptional

29 Mar 2026

Erin

We really enjoyed the 2 separate bedrooms after a long day of travel, and the separated dining area where early risers could hang out without waking others. Location was convenient, an easy walk to a Tokyo Station and a 7-11 on the first floor, which was great for early morning breakfast! We would definitely stay again.

Family_with_children

8/10

Excellent

25 Mar 2026

Michael

Very clean room and staff very friendly and helpful
Bedding was single bed

Family

10/10

Exceptional

22 Mar 2026

Daniel

Great place to stay for families. Kids loved their bunk beds. Very close to metro stations.

Family_with_children

10/10

Exceptional

21 Mar 2026

Silvia

Loved our stay here! Great customer service

Family_with_children

10/10

Exceptional

02 Mar 2026

Courtney

Amazing location, close to two different train lines, one that took us straight to Disney. On top of a 711 for convenience. Clean, good size rooms.

Family_with_children

10/10

Exceptional

13 Feb 2026

Janie

Amenities and location were really nice. Very family friendly. Staff were amazing.

Leisure Family_with_children

10/10

Exceptional

29 Dec 2025

Sue-Ling

Amazing

Leisure Family

10/10

Exceptional

14 Dec 2025

XIAOWEI

We had a great stay at MIMARU Tokyo Station East. The room was clean, spacious, and perfect for our family, which made a big difference when traveling together. The location is super convenient—easy access to Tokyo Station and nearby transportation. The staff were friendly, patient, and always willing to help, which made us feel very welcomed. Overall, it was comfortable, practical, and family-friendly. We would definitely stay here again.

Leisure Family

8/10

Excellent

11 Dec 2025

Melissa

Staff was friendly and able to communicate well. Room was clean and well stocked. The only thing was the bed was too firm for us, but the hotel does offer options. Our stay was too short for us to request those options.

Leisure Family

10/10

Exceptional

10 Dec 2025

Wee Tat

Cosy room. Welcoming

10/10

Exceptional

01 Dec 2025

Mark

The location and condition of the property were ideal.

Leisure Family

10/10

Exceptional

18 Nov 2025

Christalyn

Super clean! Very cozy home vibes!

10/10

Exceptional

22 Oct 2025

Adrian

Clean room

10/10

Exceptional

20 Oct 2025

Mario

Great location and friendly staff. Would highly recommend.

Leisure Partner

10/10

Exceptional

17 Oct 2025

leslie

We love that they have a room that sleeps 6 very comfortably, with a washing machine, a comforable living area with a microwave, stove, a large refrigerator and cooking utensils. The staff at the front desk are very helpful and personable.

10/10

Exceptional

04 Oct 2025

Steven

Fantastic location, very helpful English speaking staff and family apartment was sizeable for Tokyo. Many subway lines within a few hundred meters

Leisure Family

10/10

Exceptional

24 Sep 2025

Rommel

The staff are very accommodating and kind.

Leisure Family

4/10

Poor

14 Sep 2025

Vicky

AC doesn’t work well. Urine smells in room when it’s stuffy. TV turns on at night intermittently.

Leisure Family_with_children

10/10

Exceptional

14 Sep 2025

kyla

the staff was so kind!! everything was so clean and the rooms are lovely!

Leisure Family

10/10

Exceptional

06 Sep 2025

Leslee

Staff were very friendly and happy to assist with any questions

Leisure Family

8/10

Excellent

30 Aug 2025

Sandra

The rooms were very small, the bess were hard, and the inside of the building to get to the room was very dark and hot

Leisure Family

10/10

Exceptional

27 Aug 2025

DAT

The property was clean in a safe area. It was conveniently located right next to a 7eleven store. Staff were great at the reception desk. The hotel offers a safe luggage storage with cables to lock it. The apartment rooms were clean and decent in size. The small kitchen area had all the amenities needed to cook and eat with. The only thing I did not like was the hallway accessing the elevator, it was so hot due to all the AC units fuming out hot air.

Leisure Family

10/10

Exceptional

25 Aug 2025

Michele

The property and staff were amazing. We were ô Ly here for 1 night but it was great!

Leisure

10/10

Exceptional

11 Aug 2025

Fabio

Great location and size of room. We had a 2-bedroom suite that was very spacious and clean. Highly recommend it.

Leisure Family_with_children

8/10

Excellent

07 Aug 2025

Jenna

Great location in a quieter area of the city. It is walking distance to 2 metro stations and 2 different metro lines. The apartment was spacious enough for our family of 5, especially knowing what Tokyo accommodation usually entails. The walls are a bit thin so we could hear the guests staying below and above us. We really appreciated the insuite laundry.

Leisure Family

8/10

Excellent

04 Aug 2025

Stephanie

Separated toilet and shower was nice for a family staying together, location was convenient.

Leisure Family

10/10

Exceptional

03 Aug 2025

Ann

There is a 7-11 right downstairs, which was very convenient!! Room was very spacious and the beds very comfortable - the comforter was light as a feather.

Leisure Family_with_children

10/10

Exceptional

30 Jul 2025

Kenneth

Great location if you’re looking to stay close to Tokyo Station.

Leisure Family

6/10

Pleasant

18 Jul 2025

Louise

The property was fine and the layout convenient for 2 adults + 2 teenagers however the property felt soulless and definitely more like an apartment block than hotel. The name of the property is fairly misleading as this not at Tokyo station and just that bit too far to trek with a suitcase. The closest station line Hibiya doesn't go directly to Tokyo station.

Leisure Family

10/10

Exceptional

13 Jul 2025

Nicholas

The staff are a delight

8/10

Excellent

06 Jul 2025

Nicholas

Close to Tokyo Station

Location is good, close to Tokyo Station and an easy trip to Tsukiji Fish Market.
Rooms were small and the picture showed a washing machine, however there wasn’t one in the room.
They did have a coin laundry in the building.

Friends_and_family Family

10/10

Exceptional

03 Jul 2025

SHARON

Booked 2 bdrm/ 2 bath. Lots of space and in unit laundry. 7/11 downstairs. Great location near Hatchobori station and Tokyo station. Close to Tsujiki market and easy travel to Ginza.

Leisure Family_with_children

10/10

Exceptional

24 Jun 2025

Blase

Great staff that were super helpful, especially Tonia! They gave us excellent travel instructions and food recommendations. Very clean and spacious room!

Leisure Family

10/10

Exceptional

11 Jun 2025

james

We had a fantastic stay at MIMARU Tokyo Station East! The location was super convenient—just a short walk to Tokyo Station and close to great food and shops. The room was spacious, clean, and perfect for our family. We really appreciated the thoughtful amenities and helpful staff. Would definitely stay here again!

Leisure Family

6/10

Pleasant

10 Jun 2025

Melanie

The property seemed safe and clean.
Air conditioning was not great. Difficult to regulate.
Cleaning schedule was odd but do-able.
Staff was very good.

10/10

Exceptional

09 Jun 2025

Stephanie

It was close to the station. Staff were friendly. Easy to find. Very clean.

Friends_and_family Family

10/10

Exceptional

03 Jun 2025

Aileen

Clean hotel

Leisure Family

10/10

Exceptional

27 May 2025

Maria

The 2 bedrooms unit is comfortable. The living room with a sofa and a dinning table is comfortable for resting after a day of sightseeing and shopping.
The hotel is in between two stations of the Hibiya line. It's very convenient. It is also a easy walk to the Tokyo station, Ginza and Nihonbashi areas.
The staff is very friendly and helpful. Our family enjoyed our stay at Mimaru Tokyo Station East. Thankyou.

Leisure Family

8/10

Excellent

25 May 2025

Katarina

Fantastic location for a family exploring toyko for 10 days.
The rooms were perfect and spacious and the views we had on the 14th floor of sky tree was stunning.

However surprised that we didn’t have service each day (beds made bathroom tidied up) considering we thought this was 5 star hotel. Personal for us the beds were incredibly hard and after a long stay were felt quite stiff.

Wish they provided eye masks as the sunrise is early and the blinds are traditional.

Overall the hotel was wonderful though, would recommend.

Leisure Family

10/10

Exceptional

24 May 2025

Mark

Perfectly large roomed and located hotel

We had a fantastic stay at the Mimaru Tokyo Station East. The reception staff were fantastic and offered their assistance many times, which was highly appreciated.
Our room was large... extremely large for Tokyo standards. We had two separated bedrooms, two bathrooms, a family room and kitchen. We even had our own washing machine/dryer (which was well used).
The location was close to several train stations, restaurants and coffee shops.
We all loved our nine night stay. I highly recommend this hotel.

Friends_and_family Family

6/10

Pleasant

23 May 2025

Machiko

The hotel is close to the subway. The people who work there are very helpful. The room I stayed had hardly any views to outside. I couldn’t tell if it was sunny or raining. The beds were not comfortable.

Leisure Family

8/10

Excellent

22 May 2025

Amy

Great location. Plenty of space for our family of 6. The furniture was pretty minimalist, nothing fancy. Staff were lovely. Bed was hard but that was common in Japan. Slight smell in the toilet room.

Leisure Family_with_children

10/10

Exceptional

21 May 2025

Xiaoqing

Nice hotel in convenient location

Leisure Family

10/10

Exceptional

14 May 2025

DAVID

Great sized room for our family of 6. So close to multiple subway stations and 15 walk to Tokyo Station (for bullet train). Good for quick train trip to Disneyland which was great after very long day doing 25,000 steps. A little bit longer to Shibuya but is fine. 7/11 in building. No gym or games room but otherwise good amenities.

Leisure Family

10/10

Exceptional

10 May 2025

Erick

The hotel accommodated a family of 6 comfortably. Our room had two full-size bathrooms, which is great when you're trying to get out of the room quickly and explore. It's close to many convenience stores and train stations.

10/10

Exceptional

06 May 2025

Melinda

Great location. Kids loved the bunk beds. Washer and dryer (coin operated) located on the 3rd floor

Leisure Family_with_children

6/10

Pleasant

01 May 2025

HELEN

The staff were super friendly. The toilet had an awful odor

Leisure Family

8/10

Excellent

30 Apr 2025

Miao xia

ok with the hotel

Leisure Family

8/10

Excellent

21 Apr 2025

Agnela T

Very good. All the basics and clean. Beds not too comfortable.

6/10

Pleasant

13 Apr 2025

CHRISTINA

Property was ok, disappointed that the washing machine was not in my room and I had to leave the room every time a load was finished and then dry it ect. Must more convenient to have facilities in the room. Area is very business district focused.

Leisure Family

10/10

Exceptional

07 Apr 2025

Michael

Family spring break trip

Room is clean and spacious. Pleasant location.

10/10

Exceptional

05 Apr 2025

dave

Train stations to the north and south are within 5 minutes walking distance. 7 eleven at bottom floor to this hotel and washers and dryers on 3rd floor for non suite rooms. What more to ask?

10/10

Exceptional

26 Mar 2025

dave

The facility was very clean, rooms are spacious (compared to typical hotel
Rooms in Japan), and a 7 eleven at the bottom floor. Rooms are VERY quiet despite being located in a metropolitan area (Tokyo station east location). 6 washing machines and dryers available to reduce luggage. Only issue are other patrons using multiple machines and dryers but that’s not Mimaru’s fault. I would definitely stay here on our next trip to Japan. Worth the added cost of an apartment hotel, well worth it for a family of four (two young children). Thank you Mimaru for a wonderful stay!

Leisure Family_with_children

10/10

Exceptional

26 Mar 2025

Elizabeth

Family friend and very comfortable

Very nice accommodation. Close to Tokyo station and other attractions. I would totally recommend and stay again.

Friends_and_family Family

10/10

Exceptional

12 Mar 2025

Gwen

Super hôtel, Super propre, Super secteur, Juste au dessus d'un 7eleven, super proche du métro. Nous avons eu une petit appartement avec cuisinette/frigidaire et 2 chambres séparées (pour une famille de 4).

Leisure Family

10/10

Exceptional

04 Mar 2025

amy

Great stay

Friendly staff and great stay. Clean and close to shops and transportation.

Friends_and_family Family

10/10

Exceptional

14 Feb 2025

Ikai

Great service, space, comfort

Leisure Family_with_children

2/10

Poor

25 Jan 2025

Val

Not so good a stay...

Unfortunately my experience at Mimaru wasn't one to recommend. Despite being assured that our room faced a quiet alley, it was noisy with what sounded like garbage trucks or road works past midnight and into the early hours, and other nights people smoking and the smoke came through air vents into the room. Our room was right next to the lift and laundry at the end of the corridor - note to self, ask for higher floors. The pillows were small and hard and mattresses on the bulk beds were very thin like we were on planks. We were there for 7 nights and I would say this was the worst stay I've experienced in Tokyo. Probably the only good things to mention were 7-11 right downstairs and a pharmacy next door.

Friends_and_family Family

10/10

Exceptional

11 Jan 2025

Marie Claudette

Location is great for travellers who’ll take the Shinkansen for the next journey of their trip. Having a konbini with a currency exchange machine is very convenient. The staff responded to our inquiries and requests at a timely manner. Property is well-maintained. The pics in Mimaru’s website show a good representation of the suites we booked.

Leisure Family

10/10

Exceptional

07 Jan 2025

Ann

On point with the Mimaru brand

Our experience at this Mimaru location was wonderful. The front desk staff were not only helpful and knowledgeable but also genuinely pleasant, making our stay even more enjoyable. The accommodation was conveniently located near several train stations, and having a 7-Eleven right downstairs was incredibly handy.

Additionally, the on-site laundry facilities were a great bonus and worked perfectly, adding to the overall convenience and comfort of our stay.

Friends_and_family Family

8/10

Excellent

05 Jan 2025

Stephanie

Amazing property and service. Only complaint would be the flat small pillows, very hard beds, and paper thin walls so you can hear everything through the walls.

Leisure Family

10/10

Exceptional

19 Dec 2024

CAMERON

Fourth and Best Tokyo Hotel

Fourth trip to Tokyo and this was the best hotel we’ve stayed at, so far. So much space compared to most other Japanese hotels. Staff were all polite and easy to communicate with. Location is good as it’s between two subway stations, close to Tokyo Station, and direct JR line to Tokyo Disney Resort. 7-Eleven on the first floor was so helpful. Did not have any issues with the cleaning schedule. We used the free luggage storage area after check-out since we had a later flight on our last day. Overall, a 5-star experience.

Friends_and_family Family

10/10

Exceptional

07 Dec 2024

Simon

A+ thank you!

Our family stay at Mimaru Tokyo Station East was fantastic. The staff were all friendly and very helpful, and the location was superb for our planned activities.

Friends_and_family Family

10/10

Exceptional

05 Dec 2024

Christina

We stayed at Mimaru Tokyo Station East for 5 nights. We are a family of 5- with two teenagers and a 10 year old. The room had two showers a bath and two toilets, a small kitchen and seating area. There were two bedrooms -one containing two single beds and a bunk and the other with two singles. While the area is not the most exciting part of tokyo we chose it because it allowed us to easily travel to disney and the other activities we had planned. We were happy with the location and found it incredibly convenient. The staff were incredibly pleasant and helpful and the 7/11 was directly downstairs which was very convenient. The restaurant Saizeriya on level 2 was a good option for dining when we were too tired to walk. We liked Denny’s down the road for a la carte breakfast.

Business_and_leisure Family

6/10

Pleasant

15 Nov 2024

Nelly

Not bad, it works just had higher expectations considering the other reviews. A tad overpriced in my opinion but it might just be due to the season and how busy Tokyo usually is. Good for a family

Family

10/10

Exceptional

14 Nov 2024

Zak Zhao

There’s a 7-11 and drug store right below the hotel

Rooms are clean and I must say, of decent sizes

Leisure Family_with_children

10/10

Exceptional

10 Nov 2024

Charles

We stayed in a 2 bedroom apartment for 10 days with our 3yo and 5yo daughters. The kitchen was small but functional. The girls' bath was full sized which was great. The staff was always friendly and helpful. Our only complaint is that they generally tried to clean our room in the afternoon which conflicts with the kids' nap schedule.

Leisure Family_with_children

10/10

Exceptional

09 Nov 2024

Yomara

Great location, only a few minutes to 2 different subway stations. Room was comfortable and the front desk was very helpful. They even had games and events for the kids and families.

Really enjoyed our stay here very much.

Leisure Family

10/10

Exceptional

05 Nov 2024

Nikolett

I’m glad I booked this property. Great access to transit and very helpful staff

Leisure Family_with_children

10/10

Exceptional

24 Oct 2024

Doug

Convenient to JR lines and metro subways. Easy to get around Tokyo. Staff is great. Limited bureau space in the unit. Bed or couch is the only location to open your suitcase. No coffee machine. 7-11 on the bottom floor has decent coffee.

Leisure Family

10/10

Exceptional

22 Aug 2024

Romel

Great vacation spot , will definitely be back !

Leisure Family

10/10

Exceptional

20 Aug 2024

J

Great location with access to nearby subway in both directions.