Name: Hotel Sardonyx Tokyo
Address: 1-13-7 Hacchobori, Chuo-ku, Tokyo, 104-0032, JP

8/10

Excellent

01 Aug 2026

Heather and Adam

Nice stay. Nothing wowed us, but more importantly, nothing disappointed us.

10/10

Exceptional

27 Jul 2026

Raul

Clean with good size bathroom. Excelente breakfast. I'm satisfied.

10/10

Exceptional

25 Jul 2026

Peggy

The pajamas were so comfortable! We wish they were complimentary! It was very convenient to have the toiletries available in the lobby. We really enjoyed our stay!

10/10

Exceptional

13 Jul 2026

Ling

good breakfast, staff friendly

Family_with_children

10/10

Exceptional

13 Jul 2026

RAVIL

Very clean rooms and facilities. Extremely helpful and supportive staff. Hi-end amenities. Doog fresh daily breakfast. Good hotel, convenient location

Family

10/10

Exceptional

01 Jul 2026

Samantha

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Family

10/10

Exceptional

29 Jun 2026

Marcio

Hotel Sardonyx Tokyo is excellent. Large rooms for Japan standards, amazing breakfast, really close to the subway station (Hatchobori Station where you can connect to many other lines and go to places such as Tokyo Tower, Shibuya Sky, Shinjuku, and many others). There is an almost hidden restaurant on the corner, up some stairs, called Saizeriya which is good and very cheap (15 dollars for 2 people). Hotel staff is very attentive and kind, going out of their way to make you feel at home. It’s not the cheapest hotel but it’s worthwhile. Walking distance to Tokyo main train station (I.e., Shinkansen) if you’re not carrying suitaces (we had backpacks). Spot clean rooms, good bathrooms. Highly recommend.

Family_with_children

10/10

Exceptional

24 Jun 2026

Jesus

Centrally located. Lots of places to eat and many convenience stores.

Family_with_children

10/10

Exceptional

21 Jun 2026

Yipeng

Good breakfast. Nice staff at check in. Bathroom didn't seem mopped and one day had a bandaid in my bath towel (somewhat gross because I didn't see it before using said towel). Location is excellent.

Family_with_children

10/10

Exceptional

20 Jun 2026

Neang

Nice clean room, bathroom on the older side. Overall is good

Family

10/10

Exceptional

18 Jun 2026

GRACE

The hotel is outdated and needs a little renovation work. Otherwise love the central location of the place and how big the rooms are. Staff were nice. Bottle water during the day was a nice touch.

6/10

Pleasant

16 Jun 2026

I-Wen

This hotel is clean but a bit old. The staff are helpful.

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

Lenyann Marie

The staff was very nice, the room always had new towels and the bed was made daily. The breakfast buffet had a nice variety with a mix of eastern and western food.

Family

6/10

Pleasant

11 Jun 2026

Alice

Had little hard time to communicate with staff. Room is not as clean as we expected.
Didn’t provide airport shuttle. Very like the self serve tea, coffee & water.

Partner

10/10

Exceptional

11 Jun 2026

Maria Margarita

Great location — convenient to train station, buses, convenience stores and restaurants. Quiet room and friendly staff. Will stay again!

Family_with_children

8/10

Excellent

10 Jun 2026

Charlotte

Clean good size room with lots of amenities

Partner

10/10

Exceptional

09 Jun 2026

Eli Eliyahu

Very Good location

Self

10/10

Exceptional

06 Jun 2026

Andrew

Great location for the start of our trip to Japan: right next to a subway station and walkable to Tokyo station. Staff helpful and efficient, particularly with forwarding our luggage. Good breakfast buffet with a mixture of Japanese and western options.

Partner

10/10

Exceptional

28 May 2026

Lisa Kate

Very comfortable, clean, and friendly. The staff were very accommodating to helping store our luggage & making recommendations! Breakfast buffet was great earlier in day, but had trouble refilling items when they were out.

Friends_and_family Family

10/10

Exceptional

24 May 2026

Samuel

Yo de acuerdo a lo esperado, al baño le falta una limpieza profunda, pero en general todo bien con una habitación espaciosa

Family_with_children

4/10

Poor

13 May 2026

Eric Chi Leung

The property condition is old. Staff services at the front desk is just very average. The washer and dryer capacity's is small at the self-laundry.

Family

10/10

Exceptional

03 May 2026

Marcel

I recommend this nice and friendly hôtel.

10/10

Exceptional

21 Apr 2026

Gilbert

Great to have the ability to do laundry. Close to Tokyo station

Partner

8/10

Excellent

08 Apr 2026

A

Quarto limpo e silencioso, cama muito boa, banheiro um pouco apertado, mas ok, chuveiro bom (forte), a localização é excelente, amenities muito bom, cafe da manha é otimo porem como o local nao é muito grande em horario mais concorrido fica com fila de espera, eu recomendo o hotel

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Scott

excellent service, was able to check in early and found that our suitcases had already been delivered to our room

10/10

Exceptional

04 Apr 2026

Amanda

Lobby has great staff! Many convenient stores nearby.

Family_with_children

10/10

Exceptional

02 Apr 2026

Sander

Second time we stayed at this hotel, in a quieter area but have convenient access to subways & great small owner operated restaurants.

Family

10/10

Exceptional

02 Apr 2026

jaramie

The hotel room was clean and spacious. Love the breakfast and the amenities on property.

10/10

Exceptional

31 Mar 2026

Hossam

Very helpful staff and very responsive

Self

10/10

Exceptional

31 Mar 2026

Johnson

Found out there are coin laundry in hotel, and also a lot of supplies for guest on the lobby if needed. 3 different convince store within a minute walk! Can ask for more!

Partner

10/10

Exceptional

22 Mar 2026

Aloysius

Very comfortable place to stay.

10/10

Exceptional

22 Mar 2026

Samantha

Room was clean, staff was helpful, close to subway.

Friends

10/10

Exceptional

20 Mar 2026

Jeremy

Convenient location accessible through subway train Hibiya / Keiyo Line @ Hatchobori Station 2-5mins walk from the hotel. Approx. 10mins ride to Tokyo Station, perfect spot to book your field trips for Mount Fuji Tours! Delicious traditional japanese and mix with western breakfast compliments by Royal Host, busy on weekends though. Recommend to book weekdays may help. It maybe a 3 star hotel it is still neat compared to others, friendly staff helped my family out for yamato luggage transfers. Just use google translate to help out with the AC thermostat it is in japanese, either or they’ll provide a instruction in English. There’s Lawson or 7-11 corner of the streets if ever in need of anything as well. Bottled water were complimentary one person per day. Overall family friendly hotel and the convenience of it’s location also for Asakusa, Ueno, Akihabara and Ginza. Definitely stay again in future travels with the fam.

Friends_and_family Family

10/10

Exceptional

20 Mar 2026

Sander

Very friendly staff, nice breakfast buffet.

Family

10/10

Exceptional

10 Mar 2026

Yogita

Booked this for my wife and her sisters. They had zero complaints

Family

6/10

Pleasant

09 Mar 2026

Gianluca

Good location

Partner

10/10

Exceptional

03 Mar 2026

Fabian

Great location with close proximity to subway and Tokyo Station.

Recommend the breakfast buffet as it is located on the first floor.

Self

8/10

Excellent

02 Mar 2026

leslie

Restaurant down stairs was good, easy to make great coffee in room free water everyday close to subway, 7-11, Lawson. Family Mart etc. great riverwalk about 5 blocks down from hotel

Friends_and_family Family

8/10

Excellent

28 Feb 2026

Gurdeep

My family and I had a comfortable stay overall. The room was cozy and the bed was very comfortable, which made it easy to relax after a long day. The staff were friendly and welcoming from the moment we arrived, and they made the check-in process smooth and pleasant.

The bathroom was clean and well-maintained, with all the necessary amenities provided for a convenient stay. Everything we needed was readily available.

The only downside was some outside noise, including police sirens at times, which could be noticeable. Aside from that, it was a good experience, and I appreciated the hospitality and cleanliness.

Family_with_children

10/10

Exceptional

26 Feb 2026

Jill

Great location, close to Tokyo station and on the same line for Disneyland. Staff were very friendly, helpful and the rooms were clean and huge for Japan. Great stay!

Friends_and_family Family

10/10

Exceptional

19 Feb 2026

Erly

Clean rooms, our room was huge! Located in the corner. They have a lot of complimentary toiletries and complimentary water. Close to train stations, 711, lawsons and family mart.

Partner

10/10

Exceptional

09 Feb 2026

Timothy William

The room was much larger than we anticipated and was well appointed. Staff was so kind and courteous. We recommend opting for the breakfast and the free toiletries in the lobby, they are very nice quality

Leisure Partner

10/10

Exceptional

27 Jan 2026

andy

Large room compared to other hotels. The front desk staff was helpful and friendly. Highly recommended.

Leisure Family

10/10

Exceptional

11 Jan 2026

Yuka

Very convenient location. Rooms were clean and spacious by Tokyo standards

Leisure Family

10/10

Exceptional

10 Jan 2026

Stéphane

Great place to stay to be close to the Tokyo Station

Partner

8/10

Excellent

08 Jan 2026

D

Room is Very spacious

Leisure Family

10/10

Exceptional

04 Jan 2026

Tara

Close to Tokyo Station in a great area. Spotlessly clean with every amenity a traveller could want or need. The staff was helpful and courteous.

Leisure Friends

8/10

Excellent

15 Dec 2025

Amanda

The property is conveniently located near 3 different train stations, including Tokyo Station. We reserved the Deluxe Double Room, Non Smoking and everything was clean. However, the facility was old and worn down. Our couch fabric was torn, the carpet was tattered, and the bathroom was dull and faded with a jiggly faucet. Despite the minor appearance flaws, we had a nice stay.

Leisure Partner

10/10

Exceptional

01 Dec 2025

Armando

Room with a view, unlike the other three hotels we stayed in in Japan, Clean and large, Brilliant staff. Expensive though.
The restaurant was great as was the breakfast.

Leisure Partner

10/10

Exceptional

23 Nov 2025

Hector

The location of the hotel was ideal to access to public transportation (subway and taxi) and Tokyo Station. The room was spacious enough for us (family of 3). Great breakfast selection. All staff and employees were very accommodating, informative and foreigner friendly. We recommend this hotel to everyone!

Leisure Family

10/10

Exceptional

19 Nov 2025

Fabienne

Clean room, convenience stores around, friendly staff, toiletries , water dispenser

Friends_and_family Friends

8/10

Excellent

15 Nov 2025

Julia

Very spacious hotel room for Japan. Room was clean, a little run down/not the most updated, but not in a concerning way. Location was very convenient; can walk to Tokyo station or easily connect to subway stations from metro right outside hotel. Breakfast was reasonably priced and solid! Overall, hotel is maybe a little overpriced, but a nice place to stay.

Partner

10/10

Exceptional

13 Nov 2025

Rhonda

Friendly staff ,good location

Friends_and_family Family

4/10

Poor

13 Nov 2025

Dawood

The room was good but breakfast was horrible not much options to eat

10/10

Exceptional

11 Nov 2025

yongwei

Good location close to Tokyo station by walking or subway. The room was spacious and clean. The staff was helpful. The breakfast was good.

10/10

Exceptional

06 Nov 2025

Jennifer Kaye

Hotel Sardonyx is convenient to the metro/train station, it is literally right across Hibiya line in which could take you to ANY transfer to other train station and you could literally go anywhere in Tokyo. The staff are very nice and friendly, clean rooms and decent size. It is in the middle of offices so it’s a quiet place, there’s also shopping malls and the Shinkansen station a mile away from the hotel. Overall I really like where it’s very convenient to the train station 10/10 recommended. If you would like to tour Tokyo via train this is by far the best hotel where you’d able to go anywhere and not walk far from the train station. Highly recommended.

Leisure Family

8/10

Excellent

02 Nov 2025

Tania

The staff greeted us upon entering, check in was a breeze. Staff was friendly and informative. They have English-speaking staff. The accommodation here is great! They provided pajamas for guests (kids included). They also provided us with bottled water per guest, per day. The room was clean and spacious. The AC works great, came with instructions and pictures to help you set it up since everything is in Japanese. The breakfast is at Royal Host, at the lobby, reasonable price with basic variety of cereal, fruits, traditional Japanese breakfast and traditional Western breakfast available. Overall, a great, quiet spot for travelers. The hotel is also close to train stations and convenient stores.

Leisure Family_with_children

10/10

Exceptional

02 Nov 2025

Michael

Clean and spacious room, nice view from corner room on the 8th floor.

Partner

10/10

Exceptional

29 Oct 2025

John

Friendly staff, immaculate room, close to metro service, amazing stay :)

Partner

8/10

Excellent

28 Oct 2025

Dalia

Clean room, free toiletries on the first floor and water station was a plus. The location was walkable to Tokyo station which was nice.

Cons: I thought I had booked a smoke free hotel but they have a smoking floor (and unfortunately our room was right above it) so we couldn’t leave our window propped open for fresh air at all.

Our shower also didn’t drain very fast which is primarily why I knocked off a star.

Other than that very friendly staff and really glad I booked breakfast with our stay. Made it very convenient to eat before heading out to explore for the day. Food was buffet style and plenty of options. The location overall was worth the stay. Easy to get taxis and the metro anywhere.

Leisure Family_with_children

10/10

Exceptional

27 Oct 2025

Alex

Good quiet location that has plenty of transport options. The rooms are spacious for Japanese options. Friendly staff that will assist with Yamato luggage transport.

10/10

Exceptional

18 Oct 2025

Mikhail

Very spacious room by Tokyo standards. The location is excellent. Staff is polite, responsive and understand English. We didn’t have breakfast but visited the restaurants for dinner two times (good but not exceptional).
The view from our corner room was just fabulous.

Leisure Partner

10/10

Exceptional

18 Oct 2025

Erin

Sardonyx overall was a great hotel! The rooms were spacious and beds actually soft and comfy (compared to the hard hard beds we had throughout Japan).

The hallways are dingy and a bit smelly of mildew but that does not transfer to the rooms.

Staff were fab, the foyer lovely with nice amenities. The kids got a special welcome pack of kids bear slippers and cat toothbrushes.

Despite the smelly hallways would defs recommend.

Leisure Family_with_children

10/10

Exceptional

08 Oct 2025

Michelle

Enjoyed our stay!

Leisure Family

10/10

Exceptional

21 Sep 2025

SHIRLEY

The room was a good size with a lovely view. The bed was extremely comfortable and the bathroom was well equipped with everything that you could need. The staff were very considerate and helpful. All round a great place to stay

Leisure Partner

8/10

Excellent

19 Sep 2025

robert

Room was big but mattresses were soft and seem over used

Self

8/10

Excellent

17 Sep 2025

Ping

Convenient location, nice hotel and friendly staff.

Leisure Partner

10/10

Exceptional

17 Sep 2025

Eugene

Clean, space is decent, convenient, good location.

Leisure Partner

10/10

Exceptional

08 Sep 2025

Alexandre

Great

6/10

Pleasant

05 Sep 2025

shung kit

Ok with the price room is spacious

10/10

Exceptional

15 Aug 2025

Jaisy

Usually dont submit reviews for any place I go to but this place really went beyond my expectations! Highly recommend and would come back if I’m ever in Japan again

8/10

Excellent

15 Aug 2025

HORST

An oldie but a goody.
Excellent hotel in a good location.
Local food options for the keen foodies but a little hard to find.

Leisure Partner

10/10

Exceptional

14 Jul 2025

Nelly

.

Leisure

10/10

Exceptional

08 Jul 2025

Bret M

The hotel and staff made our stay easy, efficient, and comfortable.

Leisure

10/10

Exceptional

02 Jul 2025

Matthew

Great stay!

Leisure Partner

8/10

Excellent

01 Jul 2025

Supaporn

Excellent choice for transfer. Close to trains station

Leisure Self

10/10

Exceptional

30 Jun 2025

Thanh Cong

Great hotel for family with good facilities.

Leisure Family_with_children

6/10

Pleasant

27 Jun 2025

Natasha

Convenient location

10/10

Exceptional

26 Jun 2025

Nelly

Excellent hotel and staff! Would recommend to everyone. The beds are comfortable

10/10

Exceptional

25 Jun 2025

Samuel

Friendly and helpful staff. Close to 7-11 and the subway station. Room is bigger than we expected. Would definitely stay again.

Leisure Family_with_children

10/10

Exceptional

23 Jun 2025

Kuniko

Front clerks were friendly and attentive.
We really enjoyed staying there

8/10

Excellent

18 Jun 2025

Aireen

The property is in a great quite location. Easily accessible to public transportations. 10 minute walk to tokyo station, 2 minutes to metro and jr lines. Hotel has many restaurant's in the surrounding areas. Thereare 3 close convenient stores. lawson , family mart and 7 eleven. Lawson is across from the hotel and family mart around the corner of the hotel. Hotel staff are friendly and very helpful. Hotel are very clean and rooms are very spacious.the hotel offers great breakfast offering varieties of options. I would stay in this hotel again.

Leisure Family

8/10

Excellent

14 Jun 2025

Kate

What a great location. So close to the subway, and with a 7-11, Lawsons and FamilyMart all right nearby this was a great way to start and end our days. The room had a view of the Kamejima River which was lovely, and the rooms were very spacious. Traveling as a family of 4 we had to book 2 rooms. Unfortunately they don’t have interconnecting rooms, but they did give us side-by-side rooms on request. Staff weren’t quite as welcoming as other hotels that we stayed at, but were able to help with luggage storage and power adapters (note that they don’t have usb charging ports). Beds and pillows weren’t fantastic but we really enjoyed our stay and would recommend for the convenience of location.

Leisure Family_with_children

10/10

Exceptional

12 Jun 2025

Maree

Location near Tokyo Station and subway

Leisure Partner

10/10

Exceptional

11 Jun 2025

Nicola

This hotel was an excellent base for our stay in Tokyo and our favourite of our whole stay in Japan. In a lovely area with lots of restaurants around and ease to jump on the metro to take you to other parts of Tokyo. The area is clean and quite quiet which was a welcome break from the busyness of well visited areas. Premium room had lots of space and was very comfortable for 3 of us. A nearby Denny's diner was perfect for a reasonable breakfast (cheaper than hotel breakfast). I highly recommend this hotel for location, comfort and helpful staff.

Friends_and_family Family

10/10

Exceptional

30 May 2025

CLAUDIA MENDEZ

Great room with lots of space compared to other hotels in Tokyo. Staff is super helpful and always have a great attitude. Clean and breakfast has both Eastern and Western food. Having access to laundry will make my return home less stressful with all my clothes returning clean home. Location is perfect too walking distance to Hatchobori subway station makes the hotel very accessible.

Leisure Family

10/10

Exceptional

26 May 2025

Myra

The level of service at this hotel was top tier!

Leisure Family

10/10

Exceptional

14 May 2025

Alex

Stayed for a family trip. Great hotel. Close to a few subways to get around to all of the sights. Close to some great restaurants. Loved that they offered coffee in the lobby.

Friends_and_family Family

10/10

Exceptional

11 May 2025

Meaghan

If you’re used to American style hotels this one will be perfect for you
Spacious rooms, comfy beds, daily room turndown, etc

Leisure Friends

10/10

Exceptional

30 Apr 2025

Tiffany

Loved the property. Will definitely stay again when I return.

10/10

Exceptional

25 Apr 2025

Sau-Wai

Staff & amenities were excellent. Especially loved the coin laundry, coffee/tea machine & toiletries bar in the lobby! Highly recommended!

Leisure Partner

10/10

Exceptional

23 Apr 2025

Sau-Wai

Great staff & amenities

Leisure Partner

6/10

Pleasant

21 Apr 2025

William

Not the worst, but not the best

This hotel is definitely dated with its fit and finish. My two issues with this hotel were the AC and bathroom.

When we first got to the room it was supper hot as our room was south facing at it was a very worm day. The AC was only in Japanese and there was nothing in the room to explain how to use it (not a great first impression).

As for the bathroom there were two things. The tub would creak very loudly with every movement you made and the other was with how the plumbing all ran into the floor drain.

Friends_and_family Friends

8/10

Excellent

20 Apr 2025

Joseph

Y

Leisure Partner

10/10

Exceptional

14 Apr 2025

Renee

Staff was friendly and helpful. Hotel was clean.

Leisure Family_with_children

10/10

Exceptional

11 Apr 2025

Millie

Absolutely loved staying here. The staff were so friendly and accommodating and had great attention to detail. The area felt safe and there were many transportation options: Tokyo Station was a short walk away, the metro was an even shorter walk away, there was a bus stop nearby and many taxis in the area. The sound of traffic could get a little loud at times, but it’s a big city so that’s to be expected. I would definitely stay here again!

Leisure Family

10/10

Exceptional

09 Apr 2025

Victor

Great hotel to stay in. Staff was above and beyond helpful and kind. Easy and convenient luggage transport. Close to subways stations so you never have to walk or carry belongings far. Convinies right around the corner for snacks. Overall amazing stay and would return again. Bonus points for scale and larger than average rooms!

Leisure Friends

6/10

Pleasant

05 Apr 2025

Calin Antoniu

Outdated but in good location

good location, excellent staff, room a bit old and the bed extremely small for a 3* hotel

Friends_and_family Family

10/10

Exceptional

01 Apr 2025

Linda

Huge comfortable rooms

Sardonyx Hotel Tokyo rooms are big! Highly recommend this place for a comfortable stay. Denny’s which is a stone’s throw away served a value for money breakfast and we ate there for the 3 days we were there. Hatchibori Metro station Exit 4 is next to Denny’s. If you take this exit, it will bring you to the platform to go to Ueno where you can take the Skyliner Express to Narita Airport. However, you will need to negotiate quite a few stairs and there are no elevator except at Exit 2.

Friends_and_family Friends

6/10

Pleasant

27 Mar 2025

Elizabeth

Had corner rooms during two separate stays recently (606 & 306) Large room and window able to open which was nice and has view of canal. Second stay the room smelled like someone had smoked in there but perhaps just a heavy smoker. Not anything fancy for sure but didn’t spend a lot of time in the room. Not a lot of traffic at night so could sleep with window open. Higher floor better. Good buffet breakfast in connected restaurant.

Leisure Self