Hotel Abest Ginza Kyobashi

2/10

Poor

11 Mar 2026

Marie Eve

Really dirty room, unsafe black mold in the bathroom and couldn’t get a refund. I endend up booking another hotel

Partner

6/10

Pleasant

11 Mar 2026

Gene

Once you enter the hotel, the friendly staff will greet you with a game as an illusion for a fun hotel. If you like the smell of unwashed carpet flooring, then this is the place for you. The dust in the walls will cause nonstop fun because you will be sneezing your brains out. Moldy airplane size bathroom will prepare you for your next flight. Cleaning every 3 days will make want to keep the room nicely made up by yourself. Did I mention the dirt in the carpet left by the previous occupants are a great welcome!? Enjoy!

Partner

10/10

Exceptional

02 Mar 2026

mel andrew

Yes

10/10

Exceptional

28 Feb 2026

Jaquelyn

Great, quiet locaiton in the Ginza area. Lots of good food and coffee/matcha shops nearby. Train station is right outside. Staff was very friendly and welcoming. You even get candy when you check out!

Self

10/10

Exceptional

12 Feb 2026

David

The staff were very kind and friendly, and the room was excellent. I would absolutely stay again.

Leisure Self

10/10

Exceptional

10 Feb 2026

Edward

Clean, friendly staff and good location, Takaracho station close by

Leisure Self

10/10

Exceptional

10 Feb 2026

KA WAI

Tiny but clean room, very good location, value for money

8/10

Excellent

21 Jan 2026

James M

very near to train stations, esp Tokyo main, many various eateries to satisfy anyone and stores to buy things. A rating - it's a small hotel with comfortable bed(s), small bathroom w/standing shower, located on side street away from busy streets.

Partner

10/10

Exceptional

10 Dec 2025

Mai

Hide was very friendly and helpful. Room was clean.

Leisure Family

6/10

Pleasant

09 Dec 2025

Keiko

Good location to shop/dine. Staff were friendly but sadly the bathroom was too small.

Self

10/10

Exceptional

03 Dec 2025

ydelwisa

Excellent staff, my check in went smooth then realized I forgot my airpods and charger at the bus Hisano and Artem took an hour calling diff bus company and finally found the location and we were able to retrieved my airpods and charger. we stayed 5 days and all the staffs were incredibly super helpful with directions, very nice people and I would recommend this Hotel. It was such a nice experience staying here. Free Sake from 5-7pm and free comfort noodles from 8-10 pm. what else can you ask for after the tiring walks and nice pubs, kudos to all the staff we encountered throughout our stay.. Hisano, Artem, Hide Kasu, Wenjie and 2 more staff which I forgot thier names..Thank you so much for recommendation of places to visit and restaurant to go to.. very good job for all of you. We will surely come back and again stay in your hotel.

Leisure

10/10

Exceptional

19 Nov 2025

Yukiyo

Room was small but this is Tokyo after all. Very friendly and helpful staff. The location on a quiet street but close to everything was great!

Leisure Family

8/10

Excellent

12 Nov 2025

Kenichi

Good

Business

10/10

Exceptional

10 Nov 2025

Gabriel

Loved the room and shower, breakfast was good but a bit repetitive (but always delicious). Staff was pretty nice also, check in and check out quick and easy. I’d definitely recommend this hotel to friends. Ahh before I forget: amazing location as well, close to Tokyo station and two other smaller but well connected train stations!

Self

10/10

Exceptional

03 Nov 2025

Ali Reza Matour

Great location for getting around. Loved that they keep a lot of amenities in the front so you can take what you need (toothbrush, face mask etc)

Leisure Friends

8/10

Excellent

20 Oct 2025

Binh

Room was extremely small but well equipped. Breakfast was disappointing as we had exactly the same for our 5 mornings. Staff was courteous with Japanese rigidity: Our room may be ready earlier but check-in at 3PM sharp must be respected. Check out at 10PM was too early.

Partner

10/10

Exceptional

04 Oct 2025

dennis

Lovely staff

Leisure

10/10

Exceptional

02 Oct 2025

Terri

Traditional Japanese breakfast was delicious

Leisure Partner

10/10

Exceptional

02 Oct 2025

William

Value for money and convenient

Tiny room - perfect for a short stay. Very close to the train station. For the price it’s great value for money. My luggage remained closed due to the size of the room but that’s fine for a 1 night stay.

Self

10/10

Exceptional

21 Sep 2025

Ronald

Location was an easy walking distance to Tokyo station.

Leisure Partner

10/10

Exceptional

09 Sep 2025

THELMA

Clean room & efficient staff

Family

10/10

Exceptional

08 Sep 2025

mok

Fantastic hotel in a great location. Walkable to restaurants and shopping in Ginza. Staff always helpful and friendly. Free refreshments at the dining area is a plus!

Leisure Self

8/10

Excellent

01 Sep 2025

Camila

The staff were very welcoming and helpful, and the complimentary amenities were a great bonus. The location is excellent, with the train station just steps away. The rooms are quite small, but overall it’s a great stay

Leisure Partner

10/10

Exceptional

26 Aug 2025

Hai Nam

Service is top notch. Lots of free foods and drink

10/10

Exceptional

26 Jul 2025

Alice

Great location, super nice staff, free drinks 5:00-7:00 pm😗, love it ❤️

Leisure Family

10/10

Exceptional

02 Jul 2025

Christopher

Great location, rooms tight but just what alll needed for staying in Tokyo.

Really easy to get to trains and link to airport direct only 45 min away.

Will stay again

Partner

8/10

Excellent

25 May 2025

Sheryl

Cute little hotel very close to Tokyo station and multiple subway lines! Staff is friendly. Breakfast is fair, they also have free drinks in the late afternoon and udon at night! Room is good but the bathroom is tiny! Also, you have to pay extra per person for late check-out. Overall, I would recommend this hotel!

Leisure Family

10/10

Exceptional

14 May 2025

AVA

The staff were amazing and very helpful. I have stayed at a lot of hotels over the years and the service and courtesy here was beyond amazing. Rooms are small but clean. We stayed for 5 days and had a blast.
The bathrooms are small but work well. Would definitely stay here again. The transportation was super convenient as it was right by two subway stations.

Friends

10/10

Exceptional

07 May 2025

Michael

Fantastic breakfast, really nice staff, well designed rooms.

Leisure Partner

8/10

Excellent

01 May 2025

Samantha

Friendly staff, great assortment of amenities and good location. Was not happy with the fridge as it smelled.. I had to store my insulin there and hated opening the fridge because it smelled so much. Overall the stay was excellent

8/10

Excellent

30 Apr 2025

Aleksandra

Very homey feeling in the dining area with free drinks and evening free soba

Leisure

8/10

Excellent

30 Apr 2025

Roger

I had a great stay here. While the first impression was of stylish lighting, dark rugs and some kind of deodorizing spray I slept well and quite enjoyed the breakfast. The location was really perfect for going between Toranomon and Otemachi and it's near Tokyo Station as well.

Business_and_leisure Self

8/10

Excellent

25 Apr 2025

Luke

The location is decent and easy to get around. The proximity to tokyo station is a huge plus. There is free little items (comb, toothbrush etc.) for use in your room and free drinks on certain times of the day. The room condition is so so though.

Leisure Self

10/10

Exceptional

20 Apr 2025

Mary Rose

The property was close to Asakusa Line and GINZA line which I love.
Also walking around the area gave me more option for places to go and restaurants for me to pick that is not crowded but quality is top notch.

Walkable to Tsukiji Market and the shopping district is very near.

Felt safe and very quiet at night too.

We will come back here for sure.

Leisure Family

10/10

Exceptional

20 Apr 2025

Nicola

Helpfulness and friendliness of staff.

8/10

Excellent

10 Apr 2025

Mary Jane

Note that I am from Canada and this was our 1st stay in Japan. Hotel location is excellent and 12 minute walk to Tokyo station and only 2min to other train lines. We were greeted upon arrival and toiletries are free to take/use. Loved the toothbrush and mini paste! Our room was tiny by Cdn standards. There was maybe 7 inches from the bed to the wall, just enough to open my luggage. The bathroom was tiny and we made it work. When I say tiny, I mean it’s less than the size of a twin bed. If you have mobility issues and use a cane or walker, you will not fit. I’m 5 feet and my hubby is 6 ft 3 and had a hard time showering. The staff are nice and we had free udon one night and always grabbed coffee in the morning. As 2 easy going and fit adults, this was fine for us but if you’re used to a North American hotel such as base model Hilton or Marriott, this is likely going to disappoint.

Leisure Partner

10/10

Exceptional

02 Apr 2025

Colette

Small but convenient rooms and n a great location close to Tokyo Station and Kyobashi subway station. A welcoming social area on the ground floor serves the breakfast and also hot and cold drinks, and snacks. Complementary toiletries etc are available to help yourself to at Reception.

Leisure Partner

10/10

Exceptional

01 Apr 2025

Andrew

Had a fantastic 2 week stay here! Lovely staff and easy access to trains, as well as close proximity to Ginza

Leisure Friends

6/10

Pleasant

01 Apr 2025

Sui

Good location, great staff, no so good rooms.

Good location close to a lot of metro stations. Staff are great and lots of complimentary items to offer.

However the rooms are tiny, I wouldn't recommend it for more than a single person. The head of the bed is right next to the window and the curtains are light, so light and cold air goes directly onto your head. Barely enough room to open a suitcase.

Partner

10/10

Exceptional

31 Mar 2025

Verified traveler

Friendly staff, conveniently located, clean room

Friendly and helpful staff, clean room, centrally located, close to public transportation, free noodles and drinks in the evening

Self

10/10

Exceptional

25 Mar 2025

Jennifer

Location was excellent (8 minute walk to Tokyo Station, 2 minutes Takaracho Station, 5 minutes Kyobashi or Ginza-itochome Stations, all three of the major convenience stores within 8 minutes walk). Staff are English speaking, very polite and helpful. Room is spacious enough for two people, by Tokyo standards, although bathroom is quite cramped. Plenty of amenities provided at the front desk. Overall a good place to rest before our flight back to the US.

Leisure Partner

10/10

Exceptional

21 Mar 2025

Verified traveler

Amazing stay love it man

Family

10/10

Exceptional

19 Mar 2025

David

Would recommend for couple and small family. Location is great for store, shops and restaurants. Easy walks and not that far from the main train station. Very welcoming and warmth

Leisure Family

10/10

Exceptional

18 Mar 2025

Charlotte

The hotel is tucked away from the hustle and bustle of the city. Easy access to whatever train or subway line you need. Rooms are typical Japanese hotel rooms so a lot of luggage will be a tight squeeze. Not a negative! I love the cosiness. The staff was lovely, too. Will definitely be staying here again.

Leisure Self

10/10

Exceptional

17 Mar 2025

Ellen

Very kind and helpful staff.

10/10

Exceptional

13 Mar 2025

Wan Kwan Victor

Convenient location with friendly staff

8/10

Excellent

12 Mar 2025

Olha

For the price of the hotel you get your money's worth. Service was good, the staff was friendly and the location is very central and easy to find once you get out from the station. Free drinks and udon were a bonus.

8/10

Excellent

11 Mar 2025

becky

The rooms are a bit small but thats just being in the heart of Toyko. The staff was great and helpful. The location of the hotel is superb!
Would recommend.

Partner

8/10

Excellent

07 Mar 2025

David

Cute little place that is tucked in a smaller street. Staff were very friendly and nice, they can speak fairly good English and we're very helpful. Beside the check in counter is a table of free basic needs like toiletries, accessories, drinks, ect. We really like this approach as this cut downs on waste and we only need to take what we need. The downstairs lobby provide free soba at set time and assortment of beverage and sake for free.

Leisure Partner

10/10

Exceptional

04 Mar 2025

Pearl

Thanks to the friendly staff, who were all very helpful. Cute hotel packed with many free amenities, coffee, and udon noodles. The hotel is situated in a convenient location.

Leisure Partner

8/10

Excellent

01 Mar 2025

Verified traveler

Great welcome and very good service to get us oriented in Tokyo.
Small room, we have to get use to it, but everything is there.

Partner

8/10

Excellent

25 Feb 2025

Daniel

Location is great. Walkable to stations and shopping areas. Small room as you would expect. But you’re not in Tokyo to stay in the room.

Leisure Self

10/10

Exceptional

23 Feb 2025

Samantha

The staff were so kind and helpful! Can’t recommend this hotel enough.

Partner

10/10

Exceptional

16 Feb 2025

Ideline

I booked the double room and it was enough space for two people and to have our luggage open. Bathroom was kinda on the smaller size but still doable. Hotel provides all things you may have forgotten to packed complementary so that was a plus.
In a great location, about 5 min walk to train station and about 10 min walk to Tokyo station. Would definitely stay here again!

Leisure Family

10/10

Exceptional

01 Feb 2025

Sofía

Good hotel, close to station

Leisure Self

10/10

Exceptional

01 Feb 2025

Sofía

I liked this hotel! It’s small but enough for carry on and medium suitcases. Near Tokyo station and jr line.

Leisure Self

10/10

Exceptional

25 Jan 2025

Beatriz

Friendly staff, great happy hour and was surprised by the udon soup in the evening

Leisure Family

10/10

Exceptional

22 Jan 2025

Ried

The staff there was really nice and friendly!

10/10

Exceptional

18 Jan 2025

Spencer

Wonderful room however shower head may need some maintenance. But the room was exceptionally clean and staff was very kind and helpful

Self

10/10

Exceptional

15 Jan 2025

KATSUNARI

Satisfied stay

It was our second time to stay at this hotel. Location is close to the Tokyo Station, restaurants, shopping malls, and convenience stores. The staffs were really friendly and helpful. Big shout out to Artem, Wenyi, and all the other staffs for such a wonderful experience.

Friends_and_family Friends

8/10

Excellent

13 Jan 2025

Verified traveler

It was ok for the price

10/10

Exceptional

05 Jan 2025

Chor Seng

Excellent location, between 2 different train lines, and a short walk from Tokyo station and the main shopping street at Ginza. Rooms are small but that is expected for Tokyo. Staff speak English and are very polite.

Leisure Partner

6/10

Pleasant

01 Jan 2025

C

Old and Small

Old days Japanese style, combination of dark colour wall and black carpet, very tight room size, tiny bathroom.
15 mins walk to Tokyo Marunouchi station or 15 mins walk to Ginza shopping street. Confusing google map not properly direct us to the hotel. The only benefit is, there is direct train line from/to Narita or Haneda Airport.

Partner

10/10

Exceptional

31 Dec 2024

Mun H

Rooms are a bit squeezy but the location is great and the staff wonderful. Free coffee all day, free alcohol and udon in the evening, nice Japanese breakfast included makes really good value.

Leisure Self

10/10

Exceptional

30 Dec 2024

Chor Seng

Good location a short walk from Tokyo Station and just beside 2 different train lines, making getting around a breeze. Rooms are small but pretty standard for central Tokyo. If you are a tall person you will find it a squeeze. But everything is clean and comfortable. There is some free food and drinks in the lobby in the evenings. Staff is very polite.

Leisure Partner

6/10

Pleasant

06 Dec 2024

Edmund

The Hotel SUI is a property that carries the ABEST brand. While it is centrally located in the Kyobashi area of Ginza, the property is a long but paved walk from the Tokyo Station Yaesu exit. Make sure you factor in the walking time of around 20-30min when planning for departure journeys to trains and the airport. On check-in, we encountered a major problem. The room originally assigned to us on the top 9th floor was checked-in by reception to another guest. Of course, we were not happy with the stuff-up since this error may have resulted in security breaches and mistaken identity issues. However, I would have rated this property a 4 out of 5. The reception staff was very apologetic and went out of his way to rectify the situation to our satisfaction, e.g. complimentary drinks from the bar. During our two-nights stay, food and drinks were provided in abundance. Worthy of note, the Japanese-style breakfast was personally prepared fresh and hot by hotel staff. Our room located on the fourth floor was quite small by Australian standards but was good enough for a comfortable night of sleep after a hectic day of activities. We had peaceful and quiet nights, and had no issues with outside noise. The wi-fi connection was easy to access and fast for a small hotel of about 37 rooms. Overall, I recommend this property for budget travellers who want to get the most out of their hard-earned money.

Leisure Partner

10/10

Exceptional

26 Nov 2024

Chin K

I have no complaints except for some moss on the shower curtain.

Leisure

10/10

Exceptional

17 Nov 2024

Omayra

Staff are very helpful. Train station is conveniently close. Had a comfortable stay there.

Leisure Family

8/10

Excellent

15 Nov 2024

Esther

아주 싼 가격에 도쿄의 긴자 거리와 매우 가까운 곳에 지낼 수 있어서 너무 좋습니다. staff 들은 다들 친절하시고 하루종일 coffee 와 tea 를 무료로 마실 수 있으며 happy hour 에는 술도 무료이고 6-8 사이에는 소바를 저녁으로 제공을 해줍니다. 객실안이 좁고 건물을 낡았지만 지하철역에서 가깝고 주위의 거리는 안전하여서 좋았습니다.

Leisure Family

10/10

Exceptional

07 Nov 2024

Josh

10/10 Amazing stay, great location and awesome staff!

This was my first time in Tokyo and I was lucky enough to book the last room. They offered a lot of things to make the stay more enjoyable - FREE soba, drinks, bathroom amenities and MORE. The location is perfect for venturing out and seeing the other cities/prefectures as it is strategically placed by the train stations.

I just really want to emphasize how awesome the staff was - especially Wenyi and Yuki who were the two individuals that really made my stay feel complete. Both were very welcoming, polite and professional. They gave me information about the surrounding areas on great places to eat, sights to see and where to shop! They both really went above and beyond for the company and made my stay very memorable. お疲れ様!

I would recommend this hotel to others and will be back again one day.
Thank you!

Leisure Self

10/10

Exceptional

23 Oct 2024

Marina

Close to tokyo station. The staff was super friendly and helpful.

Leisure Family

10/10

Exceptional

17 Oct 2024

Ekrem

Amazing service!

Leisure Friends

4/10

Poor

12 Oct 2024

Wei Chuan Elvin

Booked a single room with bathtub, which is unbelievably small. I am 5

10/10

Exceptional

09 Oct 2024

christopher

Was a simple stop over night and they understood and respected that.

Self

10/10

Exceptional

04 Oct 2024

Tyler

Friendly staff

10/10

Exceptional

26 Sep 2024

Laura m

Small room but clean and comfortable.

Leisure Self

10/10

Exceptional

24 Sep 2024

Clement

The location is superb. Really close to the Takaracho Station. Literally A3 exit, walk straight and the first right turn. The hotel entrance is in the ally. The Google map direction is a little off. If you have an really big check-in bag. Take a cab. Or use A4 exit instead. At least some part of it has escalator. Family Mart is just around the corner and 7-11 is just about 1 more minute walk from there. They are like my lifeline when the day got late, especially when I was fighting jetlag. The free soba and free sake every night at the lobby is the bomb. Love it. The room and the neighborhood is really quiet and nice during the night. Even though the room really doesn't have a view but you are in Tokyo, go outside. The room & the bathroom could be small for some Americans. If you are 6 feet+, you may really need to find other places. Awesome for solo travelers or maybe a couple. My room is the smallest of them all. So I can't say for other rooms but mine is really 1 bed with shower room. Exactly as described and in the photos. The staffs are well trained professional and very courteous. They have 1 washing and drying machine. ¥300 each and you don't need to buy detergent. They come with it. You can do washing and drying in 1 cycle in about 2 hrs. Everything is automatic. So if you have something can't be dry. Just do the wash and do the dry manually.

Self

10/10

Exceptional

18 Sep 2024

Mariia

Very friendly and family like atmosphere. Great staff, very functional rooms and... free tea/coffee, wine and soba.
Thanks for your hospitality.

Leisure Partner

6/10

Pleasant

16 Sep 2024

JOHANNES

Very tiny bathroom with poor plumbing. Carpet is old and musty.

Partner

8/10

Excellent

15 Sep 2024

Verified traveler

Front desk staff was super friendly and helpful. The lounge area with free flow drinks were great! Rooms were a little musky and bathroom with bathtub was a tight space.

Friends_and_family Friends

8/10

Excellent

13 Sep 2024

Shelby

Great for a short stay.

Leisure Partner

10/10

Exceptional

29 Aug 2024

Mark

The staff went out of his way to help me

8/10

Excellent

22 Aug 2024

Wing Kee

Washroom too small, difficult to use

A bit far from Tokyo station
Room is very small but it is expected in Tokyo. But the washroom is so tiny and not for a normal size human
But it is clean and front staff is very nice

Partner

10/10

Exceptional

22 Aug 2024

Youngwoo

스탭들이 영어를 잘하고 친절합니다. 역에서 가까워서 위치도 좋아요

Leisure Friends

10/10

Exceptional

28 Jul 2024

Billy

The staff are really friendly and approachable!

Leisure Self

10/10

Exceptional

17 Jun 2024

Mason

It was a great place to stay.

Leisure Partner

6/10

Pleasant

10 Jun 2024

Julie

Too small the room and specially the washroom .

Leisure Family

8/10

Excellent

09 Jun 2024

Peter

Small hotel, with small rooms. Ideal for a solo traveller. Very near to the Ginza line to catch the skyline to Narita airport.

Leisure Self

10/10

Exceptional

04 Jun 2024

Peter

Very clean room. Perfect small room for solo traveller.👍

10/10

Exceptional

03 Jun 2024

Ray

Perfectly located hotel

Perfectly located, clean with great staff. The included beverages was a plus in the morning and evenings.

Friends_and_family Family

8/10

Excellent

30 May 2024

Tom

24hrs accessible Free drinks lounge.

Leisure Partner

8/10

Excellent

22 May 2024

Verified traveler

Good

Basic clean rooms. The rooms are tiny but they are as advertised. The staff are friendly and helpful.

Partner

8/10

Excellent

19 May 2024

Ben

Good service & assistance by front desk. Small rooms & tiny bathrooms.

Leisure Partner

8/10

Excellent

19 May 2024

Luis M

Good location but petite room

It is very convenient for Tokyo train station and subway lines to the airport. The hotel is very well presented. The staff allowed to leave our luggage before check-in and they all were very kind. There is a common area with drinks hot and cold that it is free for clients. The room was very small, basically the size of the bed against the wall on one side and it had a bathroom. We only stayed one night but it could be quiet uncomfortable with the luggage if staying more nights. No wardrobe or space to peave the luggage other than under the bed. There are conbinis and restaurants nearby and 10 minutes away from Tokyo station.

Partner

8/10

Excellent

11 May 2024

ann

i was staying at the hotel one night, because I was flying early the next morning from Haneda airport. So only one night, but it was a very nice hotel og the staff was kind.
the bed was good.

Leisure Self

6/10

Pleasant

08 May 2024

Sai Shreya

Easy access to multiple subway lines and the big Tokyo station hub. Good happy hours and close to all the major Ginza spots

Leisure Partner

2/10

Poor

07 May 2024

Franz

Terrible experience

Fridge wasnt working which caused my expensive medications to expire due to needing to be refrigerated. Told them the fridge was not working and they did not replace it. Tiny and crammed hotel

Partner

10/10

Exceptional

29 Apr 2024

skyye

Incredibly lovely and helpful staff! Room was cozy and perfect for what was needed!

Leisure Family

10/10

Exceptional

29 Apr 2024

Michael E

Staff was really nice. Complimentary wine. Very clean.