Name: Apa Hotel Shintomicho Ekimae
Address: 2 5 10 Shintomi Chuo Ku, Tokyo, 104-0041, JP

8/10

Excellent

06 Jul 2026

Teymur

I had a very pleasant stay at this hotel and was satisfied with my overall experience. The service and quality were great. My only suggestion for improvement would be the breakfast service; it felt a bit limited since it consisted of a single sandwich and one drink per day. As the drinks were small, it would be much better if refills were included rather than having to pay extra for them. With a bit more variety and flexibility at breakfast, this would be a perfect stay.

Self

6/10

Pleasant

13 Jun 2026

Mei Su

we booked this hotel at last minute just to stay 1 night due to early flight to airport, the bed has hair on it and the room is very tiny.

Family

6/10

Pleasant

06 Jun 2026

NGAN

The hotel is in the nice area, can walk to fish market , It’s quite far to walk to subway station to transfer to Tokyo or to go to Narita airport .

Friends

10/10

Exceptional

15 Apr 2026

Tarrica

Amazing room! Clean property!

6/10

Pleasant

12 Apr 2026

Carol

simple adequate breakfast
staff took long to do simple routine things
room small
clean
not in shopping district
convenience shops nearby
ok for short stay

Family

10/10

Exceptional

07 Apr 2026

SIU MAN JOHNNY

Everything is good

Self

10/10

Exceptional

16 Feb 2026

Raizelle

Clean room, staff were really nice.

Leisure Partner

6/10

Pleasant

20 Jan 2026

Avila

You get what you pay for. Everything was good. Clean rooms, frienly staff. The rooms are super small. I booked a double rooms for me and my partner and a saperate single room for the group, both rooms were the same size.

Leisure Family

8/10

Excellent

19 Jan 2026

Jordan

There were some stains on the carpet

6/10

Pleasant

05 Jan 2026

Jittranon

Not sure why drinking water is only provided on the first day. It would also be helpful to have at least one staff member on each shift who speaks good English

Leisure Partner

4/10

Poor

03 Jan 2026

Hiromi

I found few hairs in the bathroom… it’s my pet peeve…

Self

10/10

Exceptional

28 Nov 2025

Jaime

Clean and courteous staff

Leisure Family

6/10

Pleasant

25 Nov 2025

Morten

Room was VERY small and not fitting 2 persons for vacation with big suitcases. Might be fine for a 1 night stay for business purpose but not for orher types of stay.

4/10

Poor

15 Nov 2025

Leticia

The rooms were sooo small: UNREAL!
The first room that they gave us was on the second floor, with no view of the city but a view of a next door building, a few feet from that window!!!
My husband and I told the administration that we will NOT TAKE a room like that and asked for a room at least with a window to the city view…
Because of that, APA gave us the 11th floor room, with a nice view but the room was extremely small.

4/10

Poor

03 Nov 2025

Enrique

Limited breakfast. Only one option and only includes one drink, coffee or tea.

Partner

8/10

Excellent

30 Oct 2025

Sean

The staff is fine but the rooms are tiny. Breakfast is boring with only ready-made sandwiches every day. It’s located in a quiet area of Ginza with 2 walkable metro stations.

Leisure Family

10/10

Exceptional

21 Oct 2025

Darren

I didn't have Breakfast on site, but the hotel was nearby to lots of places to see, subway on the corner too.

Leisure Self

10/10

Exceptional

02 Oct 2025

Jesse

Everyone was very helpful and friendly.

Business Self

6/10

Pleasant

29 Sep 2025

Ali

The rooms single and double are exactly the same which didn’t make sense if you book it for 2 adults, beds are very small , everything else was very good

Leisure Family

10/10

Exceptional

20 Sep 2025

tserendagva

Nice

Convenient

Partner

10/10

Exceptional

14 Sep 2025

Carlos

Great breakfast. Food was prepared by chefs. Great taste.

Leisure Family

10/10

Exceptional

30 Aug 2025

Carlos

Great breakfast. Chef prepared everything inhiuse and serves to you. Super tasty and good service.

Leisure Family

8/10

Excellent

23 May 2025

Chi Fai

The corridor is a bit lousy

10/10

Exceptional

08 May 2025

Nyi

Everything is good except rooms are really small

Leisure Family

10/10

Exceptional

07 May 2025

Brian

Had a nice experience

Leisure

8/10

Excellent

24 Apr 2025

Mohammad

Love Tokyo

Overall all was good and the hotel location was in the nice neighbourhood and close to the metro. The room was quite small for us with two people. No laundry in the hotel but the ith 5 min walk laundry service is available 24 hours a day. The breakfast was not as we expected. They have already chosen the sandwich for you. One coffee per breakfast. If you want more than one, then you have to pay.

Friends_and_family Family

4/10

Poor

06 Apr 2025

Reagan

Easy check in and check out but not worth what we paid ($140 USD). Nice area but a 10 minute walk to a subway station. AC didn’t work. The bathroom was cleaned well but the room wasn’t. Various splatters on the walls which clearly hadn’t been cleaned. There was some kind of sauce on the carpet by the trash which also had not been touched. The back of the TV and surface behind it were very dusty. We did appreciate 2 kinds of pillows per person (one firm, one soft). Bed comfortable. Bath is deep but short and oval, around 4 ft in length. My partner is 5’10 and had to sit

10/10

Exceptional

15 Mar 2025

MichÞle

Very clean and modern hotel. The rooms are very small but cozy.

Leisure Family

10/10

Exceptional

09 Mar 2025

Ryosuke

Nice and quiet. Just 2 minutes away from the closest train station. I was able to see Tokyo Sky Tree from my room

Leisure Self

10/10

Exceptional

22 Feb 2025

Brian

Great

10/10

Exceptional

22 Feb 2025

Brian

Great

10/10

Exceptional

13 Feb 2025

Deanna

Close to train station. Walkable to ginza as well. Close to tsukiji market. Friendly staff.

Leisure Family

2/10

Poor

09 Feb 2025

Ruben

Never again

Bad service, Tiny warn out rooms, Staff that is not helpful.

Self

10/10

Exceptional

02 Feb 2025

Deanna

Right off the shintomicho line which gets you to ginza/tokyo. Quiet area to stay. Exiting your room goes to an open air area so may be chilly.

Leisure Family

10/10

Exceptional

23 Jan 2025

Jason

Very clean, quiet and convenient. Highly recommend for solo travellers

Leisure Self

8/10

Excellent

18 Jan 2025

Khalid

Thanks for your efforts

6/10

Pleasant

05 Jan 2025

Wilsa

Small, old , Bed not comfortable.

Self

10/10

Exceptional

13 Dec 2024

Giovanni

Affordable, clean, and close to several subway stations.

Leisure Self

10/10

Exceptional

21 Nov 2024

Alan

Overall solid property if you dont mind a smaller room. Staff was great and helpful.

Leisure Friends

6/10

Pleasant

03 Nov 2024

benedicto

Very small room no good air conditioner

4/10

Poor

16 Oct 2024

Verified traveler

Cockroach + cramped and stuffy room

I'll start with the positives...

Hotel staff were really great every time i interacted with them. They helped us find the proper medicine when we got sick during our stay and when i left an item behind at the hotel they even shipped it to our next hotel for us for a very low cost. Which they really didnt have to do, so i appreciated them going out of their way to help in these circumstances.

Since its a business hotel i expected the room to be small and a hit cramped, but the pictures really dont accurately depict how small the room was going to be and it was a bit claustrophobic by the end of our stay, especially as we accumulated more souvenirs. The rooms do not have AC and the temp was centrally controlled at a very high and uncomfortably temperature. Woke up multiple times in the middle of the nigjt sweating due to the uncomfortably high temp, and while we could crack the windows open, it was a bit loud outside so it wasn't ideal.

Lastly and most unfortunately, we saw a cockroach in the hotel during our stay which made us very uncomfortable inside our room going forward... i get it happens, especially in a big city like that, but it really left a bad impression and made me feel it was unclean.

Personally wouldn't stay here again but admittedly it was so cheap i understand why someome would book this place for their own trip.

2/10

Poor

11 Sep 2024

BIENVENIDO

Too small the rooms & they are falling apart

Leisure

10/10

Exceptional

28 Aug 2024

Fernando

Great

Leisure Self

8/10

Excellent

20 Jun 2024

SOJU

安定のアパホテルでした

Business Self

10/10

Exceptional

15 Jun 2024

SOJU

always good

Business Self

8/10

Excellent

10 Jun 2024

Richard

Dirty, run down hotel - unhelpful staff

Hotel and rooms worn down and dirty compared to APA in Osaka. Staff also not as friendly. towels were grey and looked 10 years old, cleaning staff very sloppy. Floors NEVER vacuumed for 9 days and saw they only have a lint roller for carpets!! Means carpets are filthy!!. Noisy old AC. Never changed sheets for 9 days and gave one excuse after another. Rude front desk. Osaka APA was superb…won’t be back to this one!

Friends_and_family Family

6/10

Pleasant

01 Jun 2024

yang

Room was not cleaned daily though it was advised on the day of arrival, so the guest had to wait until the third day of the 7-day stay, to have clean towels and fresh toiletries.

Certain hotel staff at counter may need training as when guest asked for location directions, he showed lack of keenness to explains.

With a not so conveniently location (over 1.2km) to main train station, this hotel should provide a local map with a clear hotel position highlighted in the map, and it only required one piece of paper from the hotel. The guest got one copy from the counter later on only when asked for the map from the counter. The map itself though, did not clearly highlight about hotel’s location such as the route to Tokyo Station as an example.

On the day when the room was serviced (finally after having stayed for two nights), the guest returned from a log exhausting trip and found a long black hair sitting next to the pillow, yuck. Since the guest is a male and had no visitors, just wonder what happened?

Overall floor cleanliness is not so good as the guest got dust in hand when trying to pick up a personal belonging dropped near the bed.

Improvement is required, please.

Leisure Self

8/10

Excellent

20 Oct 2023

Khai

The hotel was very Organize, but little small, very cozy, everything was great Surrounding area was very convenient Access to subway Five minutes away Love everything about Tokyo Definitely will come back next year need more time to enjoy Thank you

Leisure Partner

10/10

Exceptional

06 May 2023

Isaac

APA Hotels are the premier way to book your stay in japan. I've been to many different lodging options and yet I always go back to APA. Though the room is small, daily cleaning, smoking rooms available, and vicinity to stations and convenience stores make this place a no brainer. Though, it is criminally close to another APA hotel, so don't mix them up and walk into the wrong one like I did.

Leisure Self

4/10

Poor

11 Mar 2023

Kyrin

Poor stay with bugs as roommates.

Bidet, air conditioner, and fridge didnt work. The only way to cool down room was opening window. After staying 3 nights im covered in itchy bug bites on legs, arms, and face. Location was convenient and the hotel staff were friendly and kind.

Self

8/10

Excellent

27 Jan 2023

Shen-Hsiang

Wifi signal is strong but no washer is a bummer

Leisure Family

10/10

Exceptional

26 Jan 2023

Ratch

Cheap.
Great service.

Leisure Family

10/10

Exceptional

26 Jan 2023

Shen-Hsiang

No washer is a bit of headache.

Leisure Partner

10/10

Exceptional

09 Jan 2023

Mohsen

great little hotel

Leisure Family

10/10

Exceptional

07 Jan 2023

Wai Yin Bonnie

The front desk staff are very helpful. They found my lost item and assisted in the delivery process. Now I have it back.

Leisure Friends

8/10

Excellent

24 Dec 2022

Wing Seng

All good

Business Self

10/10

Exceptional

07 Jan 2021

Raven

Beautiful view, location and area!! Totally recommend

Leisure Self

4/10

Poor

07 Apr 2020

M

The room is small, it would be great if the hotel stated the size of the rooms

Leisure Family

8/10

Excellent

01 Mar 2020

Hoong

Good location - surrounded by restaurants, short walking distance to metro station and Tsukiji market.
Offer excellent amenities in the room. Hotel staff is friendly.
We checked in passed midnight but still get to enjoy ramen supper at a restaurant located a few shops from the hotel.
Room is a bit small and pillows are flat, but I guess is normal for Japan.

Leisure Family

10/10

Exceptional

01 Mar 2020

Verified traveler

No problem

Leisure Self

10/10

Exceptional

19 Feb 2020

Verified traveler

They give a bottle of water and new toiletries every day, which was convenient. Very close to Shintlmicho/Tsukiji station.

Leisure Self

10/10

Exceptional

04 Feb 2020

Tera

Excellent for the Price

Great stay. Small rooms that are comfortable and clean. Great location close to Fish market and multiple metro stations. Very friendly staff. Is confusing to find as there are multiple APA hotels in the area. Be sure to use google maps to locate the correct one. Went to 2 before we were able to find the correct location.

Partner

10/10

Exceptional

29 Jan 2020

Verified traveler

The staff messaged me asking when my arrival time was, showing they cared about their guests

Leisure Friends

8/10

Excellent

19 Jan 2020

Verified traveler

Strange check in, and warning email.

Very pretty entry and nice business hotel room. Good location. I was surprised to get an email at around 6pm saying my reservation would be cancelled if I didn't respond. I have never had such an email from a book here, and was surprised why they did that. Then at check in they seemed to have a lot of trouble sorting things out. I don't know why. Other than those things, all was well.

Business

10/10

Exceptional

31 Dec 2019

TASSAMAT

Great hotel and location.

Room a little small but great location . Close to railway stations. And great for traveling to Disneyland! 1 station nearby has direct access!

Friends_and_family Family

8/10

Excellent

16 Dec 2019

Verified traveler

Good hotel n nice staff, they help me keep my luggage for 6 days when I travel to other Japan cities. Appreciated.

2/10

Poor

12 Dec 2019

Ayman

Never again

First of all, we arrived 50 minutes earlier than check in time and they would charge us ¥1000 extra, secondly the room so small that the room door open to the outside, room very dusty and dirty. We stayed there for two nights, felt like we were suffocating, after the second night we moved out to a near by hotel in Ginza.

Partner

10/10

Exceptional

19 Nov 2019

Verified traveler

It was what exactly what I needed. Not more not less. Perfect for getting rid of jet lag

Leisure Self

8/10

Excellent

13 Oct 2019

Verified traveler

The hotel was very nice and clean. Well located. There is nothing to dislike..

Friends_and_family Partner

6/10

Pleasant

09 Oct 2019

elindiocatracho

put more picture of the halls of the building let the guest know where they are staying

Leisure Partner

10/10

Exceptional

01 Aug 2019

Verified traveler

This is a very convenient location, close to metro station and lots of shops nearby. However the room could be a little bit bigger.

Leisure Family

10/10

Exceptional

27 Jul 2019

Verified traveler

It was convenient, clean and had everything we needed for our stay. The location is great, many restaurants in the area.

Leisure Partner

8/10

Excellent

16 Jul 2019

Anson

Everything but the WIFI

Location is good, Room size is reasonable but the WIFI not stable while many people activate

Friends

8/10

Excellent

19 Jun 2019

Verified traveler

Simple business hotel, nothing that stood out as special.

Leisure Partner

8/10

Excellent

03 Jun 2019

Verified traveler

Good location

Good location, easy to move around.

Family

2/10

Poor

23 Apr 2019

Verified traveler

The rooms are just plain dirty, dust and others, sheets were discussing

Leisure Partner

10/10

Exceptional

18 Apr 2019

David

Excellent

It was amazing, the staff where very polite and helpful.

8/10

Excellent

15 Apr 2019

Royeko

Very small room of 12m2, however u have all you need in this small room. 1 min to subway & many restaurant nearby.

Family

10/10

Exceptional

11 Apr 2019

Aki

Very small room compared to U.S. hotels. No closet or drawers for clothes, but there were hooks on the wall to hang stuff up. I was out most of the time anyway, so for the price and location, this was great.
They did not have an ice machine, which might be common in Japan, and the vending machine options were limited. Fortunately, there are several 7-11s and other convenience stores only a few blocks away.
Train station only a block away, so that's convenient.
In the end, if I go back to Tokyo, I'd stay there again.

Leisure Friends

10/10

Exceptional

10 Apr 2019

Katina

Great location. Bring your own pillow tho.

Great location, nice & quiet. Room was typical Japanese size. Pillows were super thin & uncomfortable - would highly recommend bringing your own

Partner

8/10

Excellent

10 Apr 2019

Verified traveler

Very small room, but it had everything you needed. Pillows were very very thin. Location was convenient. Unsatisfied with the breakfast, it was a thick piece of toast with some egg, a fruit, small yogurt and coffee. If we would go back we would opt out of the breakfast option.

Leisure Partner

8/10

Excellent

07 Apr 2019

Anonymous

Liked the staff. Extremely cooperative and helpful. Very difficult to find by walking.

Leisure Family

10/10

Exceptional

30 Mar 2019

Verified traveler

The staff was super friendly and the check-in was a breeze. The breakfast served was really good especially the fresh bread that was served.

Leisure Partner

8/10

Excellent

30 Mar 2019

Jacob

Nice place with great staff

Very friendly staff, most spoke English and all were helpful. Small rooms by American standards, but this is the norm for Japan. Close to subways and downtown. Great sushi across the street.

Partner

10/10

Exceptional

14 Mar 2019

Verified traveler

Fantastic location, great for walking.
A couple of nice eating places to choose from.

Friends_and_family Partner

10/10

Exceptional

05 Mar 2019

Verified traveler

Basic, clean property in a fantastic area. staff are attentive and extremely helpful.

Leisure Partner

8/10

Excellent

18 Feb 2019

Joanne

Amazing hotel!

Amazing!

Partner

6/10

Pleasant

17 Feb 2019

John

Wrong side of town and meh

Wrong part of town to holiday in. Business ok. I know small rooms in Tokyo and on budget, but I couldn't move. Paid extra for breakfast (x6) had it twice then ate elsewhere. Exactly same thing served up. No choice. Given to you at table. Staff efficient, hotel new and clean. But that's it.

10/10

Exceptional

23 Jan 2019

Joycelyn

It served its purpose for sleep.

Family

10/10

Exceptional

13 Jan 2019

Verified traveler

Clean room, good amenities and convenient location.

8/10

Excellent

13 Jan 2019

Verified traveler

The hotel staff was very nice and accommodating. The room was clean but very small. It was so difficult to move around.

10/10

Exceptional

13 Jan 2019

Verified traveler

Thank you! Room and staff excellent! We enjoyed our stay at your hotel.

8/10

Excellent

12 Jan 2019

Verified traveler

Great location! Close walking distance to the fish market, Ginza district, and subway stations.

6/10

Pleasant

31 Dec 2018

HwangBoon

Room small and bad location.

10/10

Exceptional

13 Dec 2018

N

Nice place , near shintomicho station and Tsukiji station
Can walk to Tsukiji market
Nice staff

6/10

Pleasant

04 Dec 2018

Verified traveler

Staff didn’t have good proficiency in a English. They provided a mini rice cooker as a kettle. I called reception to confirm that I’m supposed to use the rice cooker as a kettle and they didn’t understand the word “kettle”. Had to trouble the staff to come up to the room, use google translate to finally confirm it.

Otherwise, it’s generally fine. No mineral water provided unless they don’t need to change your bedsheet after staying for more than a night. If so, they will provide you with one bottle for your effort in being environmentally friendly...

8/10

Excellent

24 Nov 2018

Hector

Good stay

The staff is amazing they’re sweet even though they don’t speak much English, that part can be a bit challenging and confusing. It is very small rooms we were 2 sleeping in a small bed. The bathroom is very small but efficient. Very clean.They have a breakfast option for 8$, but we didn’t try it. Lots of local restaurants around it and the subway is really near. Overall our experience was great.

Friends

6/10

Pleasant

19 Nov 2018

Miikka

Affordable room, bad breakfast

The price was quite affordable considering the location, so in the end you get what you pay for. The room is very small, but that is to be expected - no complaints there. The air conditioning/heating unit seemed to have a mind of its own, requiring frequent attention to keep the temperature steady. Bathroom is also tiny, but the shower giver great pressure.
Breakfast was the low point here - it is not a buffet. Instead you get a fixed menu of a big toast bread and other small basics. Basically its not worth the money - there are convenience stores and other places all around to get better nutrition and value for money.

8/10

Excellent

14 Nov 2018

Verified traveler

Good location near to a subway station. But the bathroom is really tiny and the water of shower was spilled out and wet all the floor.

8/10

Excellent

06 Nov 2018

Verified traveler

nice hotel,

Partner