Hostería Austral

8/10

Excellent

02 Apr 2025

Chanut

Good area, nice staff, good sleep, good price

8/10

Excellent

23 Mar 2025

Edward

Fantastic location,near the center off town.
No complaints, great for small group or a family.

Leisure Family

6/10

Pleasant

18 Jan 2025

JORGE

Good location is the only plus

Leisure Family

6/10

Pleasant

26 Dec 2024

LUIS

The bathroom in my room had a water leak. They switched me to another one that smell to mold. No parking on premises.

Leisure Friends

6/10

Pleasant

24 Nov 2024

nalinthip

Two things were good. Customer service & location, easy excess to all. Everything else you get whatvyou pay for. The street need to be taken care, its hazard to the public, just not sure where it came from

10/10

Exceptional

29 Feb 2024

LYDIA

El chico de recepción es super amable. Me equivoqué en cuanto a la fecha y él lo resolviò. Muy bien ubicado. Cerca de todo

10/10

Exceptional

15 Mar 2022

Tom

A nice little hotel perfectly located.

The hotel is perfctly located a 1 minute walk from the bars and restaurants of the town. It is cheap and cheerful, we were happy to have stayed there. The only thing id say is breakfast leaves something to be desired but it fits the purpose. Also the proprietor knows where to get the best exchange rate, just ask.

Partner

2/10

Poor

19 Dec 2019

Verified traveler

Hotel staff were very rude and personally insulted us. They initially claimed they didn't have our reservation and that it was Expedias fault. While we were on the phone with Expedia who confirmed reservation and #, the hotel staff admitted they did indeed have it. They offered no apology and said it wasn't our fault, not theirs. They sent us a nasty message via email after we provided feedback to Expedia as well. We ended up going to a different hotel and the manager told us \"I'm glad your leaving\".

Leisure Partner

6/10

Pleasant

11 Dec 2019

Verified traveler

Location is good - close to Main Street.
One day I returned to find my door open with key in the lock.
No cleaner in sight and never returned to retrieve key and lock room.
So don’t leave anything valuable in your room.
Price was good

Leisure Friends

8/10

Excellent

01 Feb 2019

Verified traveler

Great location, friendly staff.
If you have a lot heavy luggage, this hotel will be a challenge.

8/10

Excellent

28 Dec 2018

Verified traveler

Very good location, good staff, the room was clean.

Leisure Family

6/10

Pleasant

16 Dec 2016

Mariel

Good Location

Is very close yo the principal street. Is very close yo the supermarket too.
The hotel has a nice view. Is very easy to move around and find places of the expeditions to the glaciar.
The hotel has the service from transport from or to the airport. That is very importante because the AirPort is dar away from town

6/10

Pleasant

20 Oct 2016

Corazon

Good value but very basic

I stayed 3 nights on this hosteria, the room was i booked was private for 1 so its big for me, tv i think only 1 english channel, there's a heater but far away fr the bed, its cold! Not enough to cover the area.no toiletries on the bathroom, just 2 small soap, you can hear the conversation of other rooms. Wifi is good. Breakfast is very very basic, already prepared in each table, 3 slices of cheese &3 ham? I think, also the bread is portioned!coffee, tea, yogurt, juice, cereals are available but that's it. I asked if i can boil eggs but the owner said no facilities to make it? But that's where they have the kitchen! (Microwave& toaster available ). Camillois very helpful w/ arranging tour & answering questions, the others who can't speak English really tries to be helpful. The place is 10-15mn walking distance to center of town, but near the bus station. Overall, if you're looking for a place to stay & have made arrangement for tours its a good value for your money. Its clean.

2/10

Poor

01 Jan 2016

Andy

Not a good choice.

First off, one has to climb 20 plus irregular stairs to reach reception with no one available to help with baggage. We were checked in (more or less) by a housekeeper because the \"señora\" would not be there until 1400 despite the fact that check-in starts at 1100. There were no glasses in the bathroom and a sign in the eating area that if utensils or dishes were removed, there would be a 50 peso \"fine.\" Asked the at reception for glasses from the person working the desk and got them while, all the while, she couldn't be bothered to put down the phone. I got the feeling that the only one who knew what was going on was the housekeeper.

4/10

Poor

07 Dec 2015

Thomas

Ok for the price

An OK place to stay. Area is very expensive so although it may seem like a lot it was ok for a 'cheaper' option.

Partner

6/10

Pleasant

26 Nov 2015

Trekker

Comfortable, affordable and convenient

Good location for short stay. Hotel is a 5 minute walk from bus station and grocery store. Price included breakfast and was a good value for two people.

6/10

Pleasant

20 Nov 2015

Pille

Very basic hotel but great location and if you bring earplugs - you will be fine.

Partner

4/10

Poor

07 Jan 2015

dj

if you can avoid staying there, you should.

my flight arrived at 1:30AM. Even tough they advertise a 24 hour reception there is no such thing. There was NOBODY! They showed up at 4:00AM saying oh we dont have your reservation. I was right on the desk! The rooms are depresssing. Asked for a double bed got 2 mini singles. Im 110 pounds and i thought i would fell out of bed !! Lol.
There is no shampoo so bring your own. And breakfast is terrible. Only bread And bad coffee. I dont know why they call it breakfast. The only good thing about this hotel truly is the location. So at least you can walk to the grocery and buy some fruits and yogourt for breakfast....

8/10

Excellent

20 Mar 2025

Francesco

Vicino al centro

Leisure Friends

8/10

Excellent

20 Mar 2025

Francesco

Vicino al centro

Leisure Friends

10/10

Exceptional

18 Nov 2023

Pamela

Excelente custo benefício

A Hosteria é muito bem localizada e tem um bom sistema de calefação. Com relação aos preços praticados em El Calafate é um ótimo custo benefício. Voltaríamos a nos hospedar aqui sem dúvidas

Partner

8/10

Excellent

14 Dec 2020

Verified traveler

Cómoda hosteria

Todo bien, la Hosteria está en la entrada del Calafate prácticamente.

Partner

2/10

Poor

28 Feb 2020

Thomas

Hôtel situé au centre de El Calafate à éviter.

Nous avions réservé 3 nuits, à notre arrivée, la première nuit n'avait pas été prise en compte par l'hôtel. La réceptionniste avait fait le nécessaire pour nous trouver un hôtel a proximité. Merci à elle.

Sauf que le lendemain, la patronne nous a fait payer les 3 nuits alors que l'erreur venait d'elle et qu'en plus nous avons remarqué qu'elle nous a fait payer la première nuit au tarif de son hôtel alors que l'hôtel où nous avions été relogés était moins cher !!! Inadmissible. Malgré nos plaintes, elle n'a rien voulu savoir. Aucun geste commercial.

Pour compléter, chambre propre sans plus, chauffe eau au gaz dangereux à utiliser pas du tout aux normes de sécurité basiques, douche dangereuse nous nous sommes ebouillantés (!) et pour finir petit déjeuner pris dans une salle froide car porte toujours ouverte.

Partner

2/10

Poor

14 Feb 2020

alexandra

No respetaron mi reserva

Se sobre vende el hotel , llegue y ellos no hicieron valida mi reserva, si bien ellos solucionaron mi problema de hospedaje consiguiendo otra opción. no puede ser que sobre venda .

Friends_and_family Family

8/10

Excellent

23 Jan 2020

Andrea

ind lugar

Muy cómoda la habitación. Hay q subir escaleras para llegar pero son trámites cortos

Partner

10/10

Exceptional

10 Dec 2019

Flora

Tipica struttura ricettiva in Patagonia. Molto graziosa e la posizione è più che ottima, si trova giusto a 1 minuto dalla strata centrale di El Calafate.
Ottimo il servizio colazione che è sempre incluso!
Io e mia sorella ci siamo trovate benissimo! Consigliato!

Leisure Family

10/10

Exceptional

11 Nov 2019

jean philippe

Simple et efficace

Très bien placé ! Hôtel simple mais relativement bien, la ville a beaucoup de charme et l hôtel va dans le cadre. J ai beaucoup aimé ce séjour par l hôtel et la ville

Partner

4/10

Poor

15 Apr 2019

Verified traveler

poca calefaccion y personal del hotel poco agradable

Business Family_with_children

6/10

Pleasant

30 Jan 2019

MauriceBertrand

Apprécie près du centre ville. Pas apprécié de monter 4 étages avec nos valises.

Leisure Family

8/10

Excellent

26 Jan 2019

Verified traveler

Personale affabile buon servizio... Stanza migliorabile

10/10

Exceptional

03 Nov 2018

GASPAR

Excelente relación precio calidad

Bastante bien. Habitación limpia, ordenada, con frigobar, estacionamiento y buen desayuno. Recomendable 100%

Family

8/10

Excellent

19 Feb 2018

Paola

Muy bien

Muy buena estadía. Recepcion, atencion y comodidad. Check in y out rapido. Pero muy pobre desayuno. Y la canilla del baño habria q arreglarla. Lo demas muy bien!!

Family

8/10

Excellent

11 Jan 2018

Norma

O hotel é simples,limpo,bem localizado e tem um atendimento bom,a Silvina foi atenciosa ,apos relatarmos problema no chuveiro ela nos transferiu de quarto com presteza ! Wifi bom no quarto.
Café da manhã poderia oferecer uma fruta,queijo...

Partner

8/10

Excellent

13 Feb 2017

Edgardo

Buena Ubicación, Calidez del personal.

Excelente Ubicación. Muy buena atención y limpieza. Expedia hizo posible mi estadía

6/10

Pleasant

18 Dec 2016

Verified traveler

地點方便

6/10

Pleasant

14 Dec 2016

Verified traveler

Simples, mas bom e bem localizado

O quarto era simples, mas confortavel, banheiro simples, mas limpo. Cafe da manha ruim, com pouca opções. O gerente, provavelmente era o proprietario, mas nao era muito simpatico.

Family

8/10

Excellent

08 Nov 2016

juan jose

Muebles antiguos y en malas condiciones

Para destacar el servicio de todo el personal, atención personalizada

Partner

4/10

Poor

06 Apr 2016

miroab

Muy ruidoso.

Ruidoso en planta baja. Se escuchan voces y pasos de la planta alta. Personal nada amable, principalmente el dueño, quien atiende de mala manera.

6/10

Pleasant

15 Mar 2016

Verified traveler

Ricevi quello che paghi

Buona posizione vicinissimo alla stazione omnibus, perdita di acqua dal wc e evidenti muffa sulle pareti . Un po rumoroso passaggio di automobili sul lato stradale.

2/10

Poor

11 Mar 2016

Verified traveler

hotel bruyant,nombreuses marches pour arriver à la chambre, personnel peu aimable, le seul point positif hotel un des moins cher de El Calafate sur hotel.com.

Partner

2/10

Poor

23 Jan 2016

Verified traveler

Nicht empfehlenswert

Unser Zimmer war in einem elenden Zustand, wirklich 'rundown', dafür ist es tapeziert mit Drohungen, was passiert, wenn man dies oder jenes macht oder unterlässt. Personal willig, kann aber kein englisch. Mieses Frühstück, das erste Hotel, das ich kenne, das sagt, was es nicht serviert (no ham, no eggs).

4/10

Poor

15 Jan 2016

Karim

Bad Experience

Ideally located this hotel suffers from its really bad Customer service. Hotel manager has no sense at all of what a host is.
I've booked via hotels.com 2 months before arrival, my reservation was not listed, they've put in me in room that was recently flooded, the carpet was completely damp. I had to ask to change the room.
Luckily the spot El Calafate is Worth the visit, but the Hotel Manager knows it too well and treats their hosts as petrol station Customers who just pass by the place!

8/10

Excellent

07 Jan 2016

Kubari.k

中心部に近いコテージのようなホテル

レセプションに鍵がかかっており、用がある度にインターホンを鳴らす必要があるのが少し不便です。
部屋は綺麗で快適に過ごせました。

4/10

Poor

13 Dec 2015

ezra

מרום טוב גישה לא נוחה עם מזוודות אינטרנט חלש מאוד

מיקום מעולה

Partner

8/10

Excellent

25 Nov 2015

Pippo

Bonne situation, près du centre et tous services

El Calafate est à la porte de la Parque Nacional Glaciales; ceci est une expèrience inoubliable. L'hôtel Austral est très bien situé près de la centre ville et était bien confortable, le personnel étaient bien aimable

6/10

Pleasant

26 Feb 2015

jose

viaje

bien

Family

6/10

Pleasant

04 Jan 2015

fabrizio

central, poor breakfast

Very central location, very por breakfast.

Family

8/10

Excellent

05 Dec 2014

Verified traveler

Hostal agradable

Hostal bien ubicado, habitación amplia pero le faltaba algo de confort. Personal muy amable, con alguna deficiencia en el desayuno

Family

8/10

Excellent

24 Nov 2014

Juan

Estancia cortita pero agradable en calafate 11/14

El Hotel Austral esta muy bien ubicado en Calafate, cerca de la estación de autobuses y de la Avenida del Libertador San Martín, donde hay de todo. La habitación es austera aunque correcta y limpia, suficiente para presupuestos ajustados. El desayuno normalito, pero esta incluido en el precio de la habitación. El wifi no nos funcionó durante toda la estadía, aunque si a otros clientes.
Lo mejor fue la atención de la señora que lo regenta, nos ayudo en todo, desde reservar restaurantes a prestarnos su computadora personal para avisar a nuestras familias de que habíamos llegado, pasando por alojarnos en una habitación mas grande cuando quedó libre. Sin duda un 10 en atención.

Partner

4/10

Poor

15 Nov 2014

régine

Hôtel catastrophique

linge de lit sale, petit déjeuner insuffisant, tout est à revoir, personnel pas chalereux.