Name: Radio Hotel
Address: Amsterdam Ave, 2420, New York, 10033, US

10/10

Exceptional

19 Jul 2026

TRACY

The rooms were clean, very quiet and the a/c was amazing. Very quick to Yankee Stadium. Loved it and would definitely come back!

Friends

8/10

Excellent

19 Jul 2026

trevan

Very amazing hospitality, good people not far from all the action! Peaceful!

Partner

10/10

Exceptional

19 Jul 2026

Sharon

There are very few accommodations in Washington Heights but fortunately this is an excellent hotel. Friendly, efficient staff, well equipped and designed rooms, transit a short distance away, safe for single women travelers and an excellent restaurant. Two thumbs up.

Self

4/10

Poor

18 Jul 2026

Rob

relatively new property and clean. ISSUE - faced street EXTREMELY LOUD STREET NOISE. BIGGER ISSUER - Dad in nearby hospital My 85 year mom check in (10pm) with me for 4 nights stay with me. Room on 4th Floor with Portable AC (Main AC not working in room) ... portable AC Did Not Work and vented through window so extremely LOUD. Also could not turn on shower. Next morning we reported issue and front desk told us the would change the room. Came back 9pm in evening and they did not switch the room 2nd night. Next morning we check-ed out with 2 nights remaining. IT TOOK 3 PHONE CALLS TO EXPEDIA TO GET A PARTIAL REFUND. TOOK EXPEDIA 3 X TRYING TO VALIDATE WE CHECKED OUT OF HOTEL AND I HAD TO PROVIDE THEM WITH FRONT DESK MANAGERS CONTACT INFORMATION. I even booked another hotel via Expedia for next 2 nights. CUSTOMER SERVICE BY EXPEDIA AND THE HOTEL WAS AWFUL. I thought I should get full refund, but had to Micro manager the process with Expedia to get a partial refund approx. half of cost (but included selfserving One Cash rewards). I'm a Gold Expedia Member Trending towards Platinum (have lots international travel) AND SERIOUSLY CONSIDERING BOOKING DIRECTLY Through Marriott, IHG and my Safire / Platinum AMEX who provide Strong Customer Service Experiences.

Partner

10/10

Exceptional

18 Jul 2026

Valynseeya

N/A

6/10

Pleasant

16 Jul 2026

Alicia

My comforter was stained and so was the window shade. The shower faucet was broken. An item was stolen from my room and when I reported it to the manager, he told me it was “Not his problem”

Self

10/10

Exceptional

16 Jul 2026

Tyesha

Cute hotel

Partner

10/10

Exceptional

15 Jul 2026

Dana

Hotel exceeded my expectations for the weekend. Came down for the Jayz concert and even though crowded the staff was pleasant accommodating and kept the room clean. I would stay here again if I needed to.

Friends

10/10

Exceptional

15 Jul 2026

Vincent

i dont want to write anything but its forcing me to. Everything was fine.

Self

10/10

Exceptional

14 Jul 2026

Elsa

I loved

Friends

8/10

Excellent

14 Jul 2026

Brandon E

Small, but clean space. Staff was VERY nice.

Partner

10/10

Exceptional

14 Jul 2026

Caryn

They made very good use of the space in the studio room. My room smelled a little like cigarette smoke, but otherwise no complaints. I’d stay there again.

Self

6/10

Pleasant

13 Jul 2026

Amani

My room was not that clean at arrival, my shower pressure was very low I spoke to two different staff members to no avail. The drink vouchers was a hoax as they changed what 1 drink was voucher eligible in the middle of the day without notice. I was charged an amenity fee per day NO amenities, this place has potential but needs work.

Friends

2/10

Poor

13 Jul 2026

Brenda

I reserved a room with two queen beds. When we arrived, the room had no A/C. All we were offered was a floor fan and a percentage of, which I declined, or move to a standard room with one bed for one night. Then I could check with the staff the next day to see what was available then. We were only there for 2 nights and didn’t have time for all of that. I also feel they knew the first room we were offered didn’t have a working A/C because there were two fans floor fans in the room already. To top it off, the TV in the standard room didn’t work.

Family

8/10

Excellent

13 Jul 2026

Chaitra

Good place in the neighborhood

Partner

4/10

Poor

12 Jul 2026

Joshansky

I love this place. I always choose to go here, but I have been disappointed the last few times that I’ve gone here. I’ve been given rooms where the AC unit is louder than the street. Preventing you from getting a good nights rest then last night I had to go to New York for an emergency and the AC unit in my room was not working and they said they provided a portable little did. I know it was a portable little fan that was blowing hot air I had to take two showers to stay cool and not hyperventilate now wasn’t terribly hot, but I am a person that runs really hot so I need cold AC air and I paid close to $500 on top of that I didn’t even get keys to my room. The maintenance man had to let me in my room. I guess their computer system was on now. The host was nice and kind but very disappointed very disappointed lately.

Partner

10/10

Exceptional

12 Jul 2026

Daquan

Luv it there

Family

4/10

Poor

11 Jul 2026

Georgene

Room on the fourth floor had a temporary air-conditioning that made a lot of noise vented through the window and let considerable street noise as well. The gym had a treadmill that was very loud and did not work well otherwise rooms were clean and staff someone helpful.

Family

10/10

Exceptional

09 Jul 2026

Teresa

We were very pleasantly surprised by how cool the hotel was! Entering, you realize that it is very stylish from the lobby area to the rooms. The room we rented was a large studio with a queen bed and a pull-out sofa. You could smell how clean it was upon entering the room. It is bare bones but that's exactly what we needed. It was so interesting that the shower was right there in the room and you could see that someone was in there but you couldn't see them. It worked great. The front desk staff recommended a local restaurant for us and it was amazing! No complaints whatsoever. I would highly recommend the hotel for anyone staying in the area.

Family

10/10

Exceptional

08 Jul 2026

Juan

Todo muy bien recibimiento muy atentos y un cóctel de bienvenida las habitaciones muy limpias y olorosoas
Volveria denuevo

4/10

Poor

01 Jul 2026

Jacee

Staff was great but that’s about it. Rooms and bathrooms are extremely small. You can hear everything from the hallways

8/10

Excellent

30 Jun 2026

Yi

safe clean!

10/10

Exceptional

29 Jun 2026

Gilbert

Amazing stay the hotel it’s in the heart of lots of shops and restaurants.

Partner

10/10

Exceptional

29 Jun 2026

Anderson

.

6/10

Pleasant

29 Jun 2026

Chad

The hold that they say is temporary but they keep some of the money for themselves so watch out for that. My hold was $75 per night of my stay totalling to $225 that they said I would be refunded. $81.63 of that money they kept and I wouldn't even know if I didnt ask for my receipt. Plan to not get all of the hold back and you'll have a great time.

Self

2/10

Poor

27 Jun 2026

TAYLOR

This hotel is in a terrible area. They were holding a private event and the music was so loud the entire block was vibrating. They could not accommodate parking for my Tahoe. One garage required an elevator and the other fills up at night. On street parking did not appear to be easy. We did not end up staying. We talked to the front desk and they allowed us to leave and have us a full refund with no problem. Staff at front desk was very friendly and nice.

Family_with_children

2/10

Poor

26 Jun 2026

Edgar

Mala atención , mala limpieza

Partner

2/10

Poor

26 Jun 2026

Edgar

Mal servicio , mala atención , mala limpieza ,

Partner

10/10

Exceptional

25 Jun 2026

RAMMARIE

Good

10/10

Exceptional

25 Jun 2026

Sheila

The hotel was great. The room was a bit small, but no complaints otherwise.

Friends

6/10

Pleasant

21 Jun 2026

Whitney

The hotel itself was nice. The staff was very nice and helpful. The rooms were small and comfortable and so were the beds. They room was clean but could have used some updates and repairs. We had two main issues with our stay. The first was parking. The website states on-site parking which is definitely not the case. There is a public garage next to the property but was completely full with residents of the area that pay monthly and the staff there was rude. We had to drive several blocks to find an open lot as there was not any street parking and most streets people were double parked. Our other issue is that Saturday night there was an extremely large promotional party that we had no idea was happening. No notice was given to me when booking or when we arrived. There were so many people you could not even get into the lobby or from the lobby to the bar across from it. The party went until 11 pm and was extremely loud. After the event ended we were startled awake by ambulance and police sirens out front of the hotel. This wasn't just 1 or 2 cops this was dozens of police officers, multiple ambulance and a fire truck. I would like to give a better review as the hotel itself was very nice but the parking was a nightmare and should be stated correctly on the website so people know before booking. They should also tell people about large events like this as we would have chosen somewhere else to stay had we known.

Friends

10/10

Exceptional

21 Jun 2026

Rosaura

Fantastic place! It was close to everything we needed to see and do. The view from our corner room on the 11th floor was breathtaking! The staff were consummate professionals providing excellent service! They went above and beyond for us. Highly recommended!

Family_with_children

10/10

Exceptional

20 Jun 2026

Gonzalo

The only thing was there was no microwave in the room.

6/10

Pleasant

20 Jun 2026

Karl

Hotel staff was friendly and proficient. Room was clean, modern, and very small. Refrigerator holds 3 water bottles. On 2nd floor, noise from events in atrium bar shook windows and headboard, continued to 3 a.m., when parties moved inside to rooms. At @ 5 a.m. Journey was blasted, maybe a Zoomba class? 4 nights there impossible to sleep. If you're looking for a party hotel, this is it. Better than sleeping under a bridge.

Partner

10/10

Exceptional

20 Jun 2026

Reginald

Very clean, beautiful place to stay

Self

10/10

Exceptional

17 Jun 2026

Virginia

Staff was very helpful

Partner

4/10

Poor

17 Jun 2026

Wendy Vanesa

La habitación no cuenta con lo sigue viente para hacer una estadía agradable no habían suficientes toallas, jabón de manos, no habían sandalias me pareció el hotel súper costoso como para estar dos días por más 600 dólares

Partner

10/10

Exceptional

15 Jun 2026

Estefani Celinet

10/10 es súper bello, es limpio, el personal es súper atento, el restaurante la comida es 10/10

Partner

10/10

Exceptional

15 Jun 2026

Matthew

Amazing hotel. Safe area. Easy access to trains.

4/10

Poor

14 Jun 2026

Tameika

Did not appreciate hair in shower. Portable ac was used to cool room but did not cool. Room was still hot. Water pressure low in shower. Could not close shades at night do to remote not working.

Lobby sitting area all had stains on couch, chair, etc. disgusting

After hours key card did not work to gain entry to building.

Self

10/10

Exceptional

14 Jun 2026

Destynee

The Front desk. Everyone was so hospitable and helpful. I would definitely stay there again. They made it a home away from home.

10/10

Exceptional

12 Jun 2026

Hiroshi

Free alcohol is good.

Business

10/10

Exceptional

10 Jun 2026

Karinski

Muy buenos

Self

10/10

Exceptional

10 Jun 2026

Anny

Very good place

10/10

Exceptional

10 Jun 2026

Honor

The staff was very helpful.

Self

10/10

Exceptional

10 Jun 2026

Aliem

Great atmosphere, great food, great energy. I only wish the rooms were bigger.

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Tanisha

Excellent hotel at an awesome price! The Radio Hotel is not a downtown hotel but it has awesome energy and charm from its local neighborhood. Great dinner, cute café, and it even offered a special viewing of the Knicks game 2 championship game in the outdoor patio. Definitely coming back!!

Friends_and_family Family

2/10

Poor

06 Jun 2026

Yasmil

I would not recommend staying here.
From the moment we arrived, the experience was disappointing. Check-in took an unusually long time, and to make matters worse, there was a fee for checking out early.
The room itself was extremely poor quality. The shower door would not close properly, and the bathroom door wouldn't stay shut either. I actually had to use the small trash can to keep it from swinging open. There were no bath rugs, no iron provided, and the windows were visibly dirty. We also noticed small gnats in the room throughout our stay.
The hallways were dimly lit to the point that they felt creepy and unwelcoming. The towels were rough and uncomfortable, and the toilet paper was some of the roughest I've ever encountered in a hotel.
If you're considering booking the Studio Queen room, don't. It felt more like a prison cell than a hotel room. Overall, the accommodations did not match the price at all.
This stay was not worth the money, and I strongly suggest looking elsewhere. Don't be fooled by the photos or advertising—there are much better options available for the same price.

10/10

Exceptional

05 Jun 2026

Casie

Warm and Friendly greeting, clean and everything you need inside or within walking distance. A hidden gem!

Self

10/10

Exceptional

02 Jun 2026

reynaldo

Comfortable

Family_with_children

8/10

Excellent

02 Jun 2026

Christina

Nice staff, lots of restaurants nearby, very comfortable bed and clean room. It was a bit noisy from traffic outside at times, but we still slept pretty good. I wish there were at least free coffee in rooms, but we were given free drink coupons which was nice and we appreciated that. Also wish there was complimentary breakfast and shuttle service to the airport, but we knew what we were getting before we booked the room and there was a specific location we needed to be close to, so the Radio Hotel worked out great. Thank you!

Family

10/10

Exceptional

01 Jun 2026

Charlene

Amazing went there for a party

8/10

Excellent

01 Jun 2026

Glynn

The room was clean and efficient. The staff was friendly and helpful. The location was convenient to our activities. The room was smaller than anticipated. Overall, a good experience!

Family

10/10

Exceptional

31 May 2026

Edward

Cool people nice festivities on saturdays

Partner

8/10

Excellent

31 May 2026

Fabio

I stayed at Radio Hotel for 3 nights. I arrived early and was able to get an early check-in for a $45 fee, which I appreciated. Unfortunately, the first two rooms I was given were not properly cleaned, but a supervisor quickly stepped in and moved me to a great room.

Aside from that rough start, the staff was friendly and professional throughout my stay. The breakfast was good, and the daily drink vouchers were a nice perk for coffee, cocktails, and other beverages. Overall, a good experience with clean facilities, great service, and decent food and drinks

Self

10/10

Exceptional

27 May 2026

Osmeyri

Clean room, friendly staff!!

Partner

8/10

Excellent

26 May 2026

Patrick

Very nice hotel, excellent staff and restaurant/bar. There was also a DJ playing music in the bar. Food was very good. After saying all of that there were two problems: first, the hotel has no parking on site but there is a private firm offering parking on 181st street and 180th street, I paid $32 for one night. Second, the shower was broken. I would stay again but would also verify that the shower is functional.

Self

8/10

Excellent

26 May 2026

Jennifer

Room was clean, staff was attentive and I would stay here again

Family

10/10

Exceptional

26 May 2026

Adriane

Great food

Friends

10/10

Exceptional

23 May 2026

April

Staff was helpful and friendly.

Friends

10/10

Exceptional

23 May 2026

Brett

Affordable, clean, and very unique. Not a luxury stay by any means, but if you need a bed and a shower this place has got it. The staff was incredibly friendly and helpful, and it was overall a great stay

Family

4/10

Poor

20 May 2026

Roberto

Bad staff

Self

10/10

Exceptional

20 May 2026

Zachary

Very clean and staff was nice.

Friends

10/10

Exceptional

19 May 2026

Amy

Great bar and restaurant. Location was a little far, but it was a great value.

Partner

10/10

Exceptional

18 May 2026

Jan

Great quiet room even with concerts at the facility. Staff awesome! Only odd thing was the opaque shower wall into the room as we were there with our young adult daughters. Perfect room for a couple!

Family

10/10

Exceptional

18 May 2026

Edward

It was a good property with a good staff and good entertainment

2/10

Poor

18 May 2026

Gladys

Horrible location in Washington Heights with latín music screaming out of every apartment and in the lobby a band playing Latin music as loud as possible, as well. I would not feel safe walking around there either. I suffer from seizures and told them that I would probably have one with that noise and needed a refund. Even though I reserved through Expedia they went against the policy and gave me a refund so that I could leave. Very grateful!

8/10

Excellent

17 May 2026

Denzel

Chose the room because of the location but I was very happy. Its definitely for young people in the city for a good time. I came for a funeral. I really appreciated going back to positive energy and a building full of life and culture. Will stay again.

Partner

10/10

Exceptional

15 May 2026

Skylar

We enjoyed our stay at the Radio Hotel. It was comfortable and affordable with a baby. The views of the city from uptown were great. Housekeeping made up the room and took out the trash daily. Front desk staff was friendly and helpful. Close to the 1 train. Would definitely return.

Friends_and_family Family

10/10

Exceptional

14 May 2026

Ligiana

Very nice hotel. Close to the train station

Partner

8/10

Excellent

12 May 2026

Nakul

Walls are thin, lot of noise from outside or when somebody is in loo - else it was good, small cozy, good hotel bar and food options outside. Its super i
Uptown though near columbia univ, luckily i had a car to go midtown and downtown.

Self

10/10

Exceptional

08 May 2026

Michelle

Great stay!

Friends

4/10

Poor

06 May 2026

Jorge

After checking in that evening I discovered that the elevator I was using was malfunctioning because it took me to a different floor from the floor I was supposed to get off.
Later that evening, I tried to go downstairs and the elevator I was in, got stuck on a floor above mine, door wouldn't open , no movement-JUST FROZEN. After 8-10 minutee elevator started to move going downstairs and eventually I got off on the main floor.

I complained to make staffer behind front desk.

Self

8/10

Excellent

06 May 2026

Desiderio

Almost everything was fine! My only concern was a very laud night during my stay, coming from a party. Everything else was great! Coming back for sure.

Self

6/10

Pleasant

04 May 2026

Cindy

No cafe machine in the room, very small fridge,
No microwave

Friends_and_family Family

8/10

Excellent

02 May 2026

Heather

Nicer hotel for the area…staff very helpful and provided great customer service.
The gym and restaurant on site were convenient and easy to utilize and the restaurant atmosphere was nice and service great.
As most NYC Hotels, the rooms, even the larger Studio Suite, are not large.
However, the room was clean, uncluttered and included a safe and lil fridge.

Parking….if ya bring a car, you gotta park in one of the 2 parking garages in the block the hotel is in.
1 gets busy and on a Friday night it maybe full.
The 2nd one was available, until the elevator broke….only addressing this as the amenities Valet Parking…which there isn’t.

Would definitely stay here again if I needed an Uptown hotel.

Partner

10/10

Exceptional

01 May 2026

Austin

Fun location. Clean, great atmosphere

Family

10/10

Exceptional

29 Apr 2026

Anny

Location

Friends_and_family Friends

10/10

Exceptional

27 Apr 2026

Lisandra

Wonderful hotel in Washington Heights. Loved the esthetics it was vibrant and colorful. The staff were very nice and yhe restaurant had amazing food and drinks!

Friends_and_family Family

10/10

Exceptional

26 Apr 2026

Dwight

Staff was friendly and efficient!

6/10

Pleasant

25 Apr 2026

Hailey

Stayed here for work for a week. Their restaurant and bar is amazing. You get 2 free drink vouchers a day it was nice going to the bar after a long day of work and having a night cap. There was no hot water for 2 days which was really inconvenient. They gave us 25% off my room because of this.

Business

8/10

Excellent

24 Apr 2026

Nicole

Good overall

Partner

10/10

Exceptional

23 Apr 2026

JOHN

I didn't eat, parking was fine

Family

10/10

Exceptional

22 Apr 2026

Jean

Reasonably priced and convenient parking garage
Very helpful staff

Self

2/10

Poor

21 Apr 2026

Mike

No air conditioning in both of our rooms. Despite our reservation, the nicer rooms were given to those who arrived earlier that day.

Family

8/10

Excellent

20 Apr 2026

Kaitlyn

Fun location!

10/10

Exceptional

16 Apr 2026

Angelo

Stay was good, clean room. Cool staff and 2 complimentary drinks.👍

10/10

Exceptional

13 Apr 2026

Leidy

Excellent

10/10

Exceptional

08 Apr 2026

Alexandra

The property was very clean and

6/10

Pleasant

07 Apr 2026

Ana

I’ve stayed at this property before and had a great experience, which is why I chose to return. Unfortunately, this stay was very disappointing. At check-in, we were charged an unexpected $25 daily amenity fee that was not clearly explained.

The room itself was not up to standard—the AC was not working, and the refrigerator was broken and overheating. This was especially concerning because my husband is diabetic and requires refrigeration for his medication. We contacted the front desk multiple times, and although maintenance came, they were unable to fix the issues. We were only provided a fan, and the refrigerator had to be unplugged.

We were told the hotel was fully booked and could not move us unless we paid extra, which did not feel reasonable given the circumstances. Overall, the lack of proper room conditions and resolution made our stay very uncomfortable and we were unable to sleep well.

I would recommend confirming room conditions and any additional fees before booking

Partner

10/10

Exceptional

06 Apr 2026

Kathleen

Staff were very personable and helpful in every way

Partner

6/10

Pleasant

05 Apr 2026

Martin

The front desk staff seemed befuddled when I asked them for a glass of water

10/10

Exceptional

31 Mar 2026

Kassandra

Everything was close by

Partner

10/10

Exceptional

31 Mar 2026

Jacqueline

Peki took a bit longer than usual.

10/10

Exceptional

30 Mar 2026

Keith

Friendly staff, convenient, and nice atmosphere.

Family_with_children

2/10

Poor

28 Mar 2026

Giacomo

Unfortunately I can not leave a positive review since we did not have hot water and had no choice but to take cold showers. I had to check out early due to this and since my wife was having heart surgery at Columbia which why we reserved Radio. I can say the room and overall facility presents well. However there are little furnishing and not too many places for a suitcase/belongings. The mattresses are a little too soft. Overall for the amenities that are offered, it is a bit overpriced.

Family_with_children

8/10

Excellent

27 Mar 2026

Jasmin

Clean rooms with plenty of space and staff was super nice on arrival

Friends_and_family Friends

4/10

Poor

23 Mar 2026

Joyce

The property was amazing but there is pay fee of $29.99 for wifi and water and you must pay it

10/10

Exceptional

19 Mar 2026

Dilmaris

Great hotel

Friends

2/10

Poor

17 Mar 2026

Balbin

The room was very dusty, no water in the bathroom. My guess couldn’t even take a shower. The fridge didn’t work. It was a very awful experience. That room was not appropriate to have any guests.