Name: Renaissance New York Harlem Hotel
Address: 233 West 125th Street, Harlem, 10027, US

10/10

Exceptional

07 Aug 2026

Garrett

Amazing hotel with great staff. Will book another stay.

8/10

Excellent

07 Aug 2026

Rashid

Great hotel will stay there again

Self

10/10

Exceptional

07 Aug 2026

Michelle B

Clean, location and price

8/10

Excellent

06 Aug 2026

Robert

Overall it was a very nice experience. The staff were friendly and professional. The room was clean and nice, I liked the hotel. My only issue was with the air conditioning (it wouldn't shut off, once it got to the temperature you set it would pause and then, inexplicably, start to blow warm air, then back with ice cold - I do get the concept, it was trying to keep it at _exactly_ whatever the temperature you set was [which I didn't think was even a possible thing] but it became annoying and the unit was loud {yes, I know, I'm staying in NY city and the whole place is loud, it never sleeps, but really, it was loud}).

8/10

Excellent

04 Aug 2026

Merite

I like the nice bathroom and the nice view.

10/10

Exceptional

03 Aug 2026

Carlos

I loved the rooftop bar....the vibe was awesome. Lobby bar is always a party

10/10

Exceptional

03 Aug 2026

Tameshia

I loved the property

10/10

Exceptional

03 Aug 2026

Tajunique

Very clean. Staff was helpful and friendly

10/10

Exceptional

03 Aug 2026

Althea

The staff, amenities, food, bar, and courteous with professionalism were so amazing. Thank you so much.

10/10

Exceptional

02 Aug 2026

Tyree

I love the Harlem Renaissance. The customer service was amazing and I would definitely come back.

2/10

Poor

02 Aug 2026

Keither

The staff was unhelpful. They were both rude and uncaring. They don’t listen, they make up their own rules for which ever guests they like. And if they do t like you, they will make you have a miserable time.

8/10

Excellent

31 Jul 2026

Rauf

Could have been cleaner.

10/10

Exceptional

31 Jul 2026

Ricardo

Great room, friendly staff, and great food.

10/10

Exceptional

30 Jul 2026

John

The Renaissance New York Harlem Hotel is a truly special place. From the minute you arrive you are warmly greeted by friendly and helpful staff. The lobby on the 5th floor is the hub of the hotel. Full of good energy and activity. Victoria restaurant and bar is the perfect place to start and end your day. Loved everything about our stay. Only shortcoming is the size of the rooms. On the smaller side. But beds were very comfortable.

8/10

Excellent

28 Jul 2026

Barry

Great stay. Third time at the Renaissance. Can't beat the convince of the location. Transportation options are very accessible. Check in can be busy at times but Jaziah took good care of me at the reception desk. Ambience was very good on level 5 bar and restaurant. Can be a bit crowded at times. Daily discount vouchers are very welcomed addition. And you can't beat the views if you are blessed with a higher floor. Would stay again...my go to spot in Harlem.

8/10

Excellent

28 Jul 2026

Brandon

Sketchy after dark out on the street. Dirty and trash all over sidewalks in front of building. Lots of crackheads and such here. Front desk was very helpful. Restaurant staff was not very accommodating.

10/10

Exceptional

28 Jul 2026

Lisa

We were welcomed by friendly and informative staff. The room was very clean. Looked to be newly renovated.
Comfortable bed. Safe feeling.

4/10

Poor

22 Jul 2026

Victoria A

The area was great and central. The room wasn’t as nice as the photos portrayed. The staff was helpful in allowing early check in but after they were not helpful.

Family

10/10

Exceptional

20 Jul 2026

Kevin L

Great place to stay.

Family

10/10

Exceptional

20 Jul 2026

Camidenia

Everyone and everything was good

Self

10/10

Exceptional

17 Jul 2026

Geolana

Great location, nice vibe, the jazz night was amazing. Food and drinks are good too

10/10

Exceptional

17 Jul 2026

Gertrudes Gabriela

Me and my family had a great time we definitely coming back thank you so much !

Family_with_children

10/10

Exceptional

16 Jul 2026

Kevin

Great staff thru out the facility

Partner

10/10

Exceptional

15 Jul 2026

Felicia

It was great, very good location.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Felicia

Amazing hotel love staying here great staff location

Friends_and_family Friends

10/10

Exceptional

15 Jul 2026

Krista

Very clean and comfortable room. The area is a little seedy but we felt safe enough.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Khadijah

Always a vibe when I stay here staff is also friendly and helpful

Friends

6/10

Pleasant

12 Jul 2026

Donna

I didn’t like that there wasn’t a refrigerator in the room. I didn’t like that the air freshener was constantly pumped into the room, not good for someone who has asthma or allergies. I didn’t like the bed, no structure, you couldn’t even sit on the edge of the bed without falling off. I didn’t like that the floor was painted concrete, so hard and cold. I didn’t like that when I called the front desk at 2am they didn’t answer, my husband had to physically go downstairs to the front desk. The best thing was the person who checked me into the hotel, I can’t remember his name, but he was SUPER NICE AND HELPFUL.

Family

10/10

Exceptional

12 Jul 2026

Tamike

Everything was perfect, I would definitely return.

Friends

10/10

Exceptional

12 Jul 2026

Jessica

Great stay while our son was doing a camp at Columbia University. He could walk there/back (he’s 17). Large rooms for New York, beautiful interiors. Restaurant is high quality. Street outside is a little crazy but…it’s NYC so that’s expected. Vibrant crowd in the lobby bar/restaurant - more of an adult vibe, not a lot of kids. Nice gym. Decent view from room (tallest building around so you can see far. 10 minute walk to Central Park.

10/10

Exceptional

09 Jul 2026

Cynthia M

ANYTIME I'm traveling to New York from New Orleans...The Rennaisance is THE SPOT!!!

Family

10/10

Exceptional

09 Jul 2026

Regina

Great stay!

Partner

10/10

Exceptional

08 Jul 2026

Victor Mario

Muy buen hotel, el servicio, habitaciones y limpieza de las habitaciones excelentes! Te limpian diario la habitación no como otras cadenas que te limpian cada tercer día. El personal de recepción muy amable y servicial.
Por el costo es un gran hotel, el área de Harlem es un poco sucia pero segura y el metro está a una cuadra, yo fui con mi familia y niños. Todo muy bien!!! El desayuno está súper rico y de buena calidad nada que ver con los huevos en polvo de otras cadenas. Gran opción en NYC!

Family_with_children

8/10

Excellent

05 Jul 2026

Jose Lamberto

Very accessible.

Family_with_children

2/10

Poor

04 Jul 2026

Carlos Arturo

My stay at the hotel was awful. The rooms were dirty and smelled bad. The area around the hotel felt unsafe, with problems involving people outside. The police came twice, and the fire department came once. It was a terrible experience from start to finish.

Family

8/10

Excellent

02 Jul 2026

Wolfgang

Excellent location, friendly staff, beautiful bar, decent food, not super clean room, air conditioning like a motel room—on and off all night. Half the price of the Times Square location of this brand!

Friends

10/10

Exceptional

29 Jun 2026

LaRhonda

I love the location of this hotel. One bus ride to and from LaGuardia Airport and close to the A train.

Self

10/10

Exceptional

28 Jun 2026

David

Great service and great staff

Self

10/10

Exceptional

25 Jun 2026

Berneda

The TV kept buffering the entire stay. Unable to watch TV. No working iron in room. Called front desk and the 2nd iron didn’t work either. The 3rd one did work.

Family

10/10

Exceptional

25 Jun 2026

Tejbir

Overall everything was good.

Family_with_children

2/10

Poor

24 Jun 2026

Iman

Dirty sheets I paid for city view they put me in a corner with view of buildings. Oh and the curtain didn’t work so the window was up the entire time. I was so annoyed I left the 2nd night around 8 to stay in another hotel.

Family_with_children

10/10

Exceptional

23 Jun 2026

LUIS

Excellent location, great staff, hotel is in a great condition, beautiful place definitely will come back

Family_with_children

10/10

Exceptional

23 Jun 2026

Ashford

From the person who checked us in, to house keeping. Everyone was friendly and helpful. I felt secure at the location and lobby/bar had some fun events! It was a good time!

Family

8/10

Excellent

22 Jun 2026

Suzanne

We had a Great stay at the Hotel

4/10

Poor

22 Jun 2026

Elizabeth

Hotel is not up front and honest about parking situation. One little driveway in BACK street of hotel gets you into parking garage. It was a NIGHTMARE. Parking attendant was nice but spoke little English to communicate with so it was extremely confusing. We had tons of luggage but they did call a very nice man from hotel (believe his name was Kennedy) who was very helpful to us to get luggage to lobby - By the way, check-in is NOT on 1st floor. You need to take an elevator to 5th floor. None of this info was given to me prior to check-in. Check-in was rediculous as our room was not ready so we had to sit in lobby for room to be cleaned. Woman at desk though was very nice and very professional.
Room was very old and tiny with two queen beds - very low to floor. I had air from ceiling blowing on my face all night long. No refrigerator or microwave in rooms. Even if there were, there was no room for them. Very few outlets - bathroom was a joke with a CURTAIN for privacy and two sliding doors that were impossible to get together. TV did not work properly. Room just did not appear and smell fresh and clean. However, view on 18th floor was great.
Restaurant in hotel has a fun atmosphere. Food was okay. However, service was horrible.

Friends_and_family Family

8/10

Excellent

22 Jun 2026

John

The energy was insane!!! The restaurant and the sign in desk on the 5th floor was great! The view from the rooftop was beautiful. Harlem in all its glory.

Self

10/10

Exceptional

22 Jun 2026

Wendy

Such a wonderful, timeless spot. Love the decor and ambiance and the lobby and mezzanine areas are always hopping. Great live music!

Friends_and_family Family

6/10

Pleasant

21 Jun 2026

larry

Onsite parking for smaller vehicles behind the hotel. Nothing available to accommodate smokers; i.e. benches.

Self

6/10

Pleasant

21 Jun 2026

Wendy

Tv and lights didn't work properly in the room. Hard to make a reservation for dinner.. Calling front desk took long time before you get an answer, but when they do answer staff are nice.

Self

10/10

Exceptional

20 Jun 2026

Dionne

Great Staff ,very clean ,and I love to return here soon !!

Family

10/10

Exceptional

19 Jun 2026

Perry

Great hotel. I would stay again

Self

10/10

Exceptional

17 Jun 2026

Tracey

I’ve stayed here before and will return.

10/10

Exceptional

17 Jun 2026

Charles P

I would come again good vibe

Friends

4/10

Poor

16 Jun 2026

Yihui

You can hear sirens running through your window all night. We live in the 18th floor.

Family

10/10

Exceptional

15 Jun 2026

Alexandria

Everything about our stay was incredible! We told them we were there celebrating a birthday and they set up decorations in our room before we arrived. The restaurant and bar were just as great as the staff.

Family

10/10

Exceptional

14 Jun 2026

Skot

The staff and location were excellent. And the BRUNCH - Wow! What a wonderful surprise!!! We’ll stay there again.

Partner

10/10

Exceptional

14 Jun 2026

Denise

Enjoyed my stay. From the customer service to the convenience of the location. Excellent!!

Partner

2/10

Poor

12 Jun 2026

Viola

The hotel/stay/staff was great, HOWEVER, I gave them 1 star because the bathroom on the 5th fl was horrible when I got there.. Had to go to 4 bathroom stalls before I could use it. Piles of tissue just on the floor!!!

The restaraunt:
Ordered the Harlem Waffle and chicken. The chicken was not cooked hard. So my roommate and I asked for our chicken to be cooked “Harder” ( my roommate picked of her chicken ). They returned to the table after we inquired because it was taking so long…with the same chicken that we touched and PICKED OFF
OF!!! NASTY… They re-cooked the same chicken we touched/ate!!!!

Housekeeping removed the bodywash cleanser bottle from the room and never returned it.. good thing we had our own bodywash.

But I just dont understand how they thought it was ok to re-cook food that guest has touched/eaten and reserve it !!!!!

Family_with_children

8/10

Excellent

11 Jun 2026

jennifer

Rooms felt small

10/10

Exceptional

10 Jun 2026

Donna

Staff was professional and courteous.

Partner

10/10

Exceptional

09 Jun 2026

Magdalena

Bel endroit et à proximité de pleins de restaurants

8/10

Excellent

05 Jun 2026

Ida

I liked everything about the room except for the fact that there was only one chair in the room. For 2 people, it was impossible to sit together in the living area so I requested another chair but was told for security reasons that won’t be allowed. We had to sit on the bed to drink our coffee and sometimes eat our late night meals. Absolutely not okay ……

Partner

10/10

Exceptional

01 Jun 2026

Jayla

Great hotel! We stayed for Mother’s Day weekend.

Family

10/10

Exceptional

31 May 2026

Theresa

The staff were super nice and helpful

Partner

10/10

Exceptional

31 May 2026

Carla

Located in the heart of Harlem, this hotel had everything. I think that you could want an amazing restaurant. Great music.And the famous apollo theater downstairs. This hotel preserves 10 stars and is a must for any out of town visitor or for any New Yorker looking for a in town Vacation or special night with their loved ones.

Business

8/10

Excellent

29 May 2026

Perla

The hotel is very nice and clean. The neighborhood was ok being in Harlem. They have a very nice restaurant and bar at the location.

Family

10/10

Exceptional

27 May 2026

Eneisha

Close to everything, prime location!

10/10

Exceptional

27 May 2026

Ronald

I loved everything about this hotel! Location was perfect for a solo trip. Hotel had a vibe. Didn't have to leave. Lounge area stays packed on weekend night. Korey, one of the bartenders was friendly and made you feel at home.

Will definitely be back.

Self

10/10

Exceptional

26 May 2026

Vengie

Just perfect stay, only issue is no fridge in the room.

Partner

8/10

Excellent

25 May 2026

Sylvia

My stay here was great. Had a few issues with the TV and that’s about it. It was a great hotel.

10/10

Exceptional

25 May 2026

Kathryn

Great location for our purposes. Hotel had excellent features: nice restaurant, nice fitness room, comfortable beds. Only complaints: lighting in the toilet/shower area was very poor (one dim overhead) & the restaurant was understaffed & this very slow on the Monday holiday.

Partner

8/10

Excellent

24 May 2026

Franklin

La habitación estaba toda limpia execto el baño estaba tapado pero lo solucionaron rápido del resto foto fue bien

10/10

Exceptional

23 May 2026

Rebecca

Great place , nice vibes

Friends_and_family Family

10/10

Exceptional

23 May 2026

Rozell

Great location in center of Harlem. Professional and friendly staff. Would highly recommend this hotel if planning a visit to Harlem.

Family

10/10

Exceptional

23 May 2026

Amy

The bar in the lobby was fun!

Business

10/10

Exceptional

23 May 2026

Jehanne

Amazing staff, beautiful space!

Self

10/10

Exceptional

19 May 2026

Megan

Room was clean. Staff super friendly and accommodating. Restaurant, bar, and nightlife -Excellent! That's what would bring us back. Rooms a bit tight on space, some small issues with faucets, tv, and shower door, but nothing that couldn't be resolved. Also the location is excellent - right next to The Apollo, great locales nearby, and very short walks to many subway lines.

Partner

10/10

Exceptional

19 May 2026

odette

The hotel hosted gathering events every night with good music and food.

Self

10/10

Exceptional

19 May 2026

Tammie

Lovely, spacious room with comfortable beds. Staff was friendly and helpful.

Partner

10/10

Exceptional

18 May 2026

RODNEY E.

The room was perfect and I always love staying at the Renaissance Hotel!!

Self

10/10

Exceptional

17 May 2026

Albert

The food menu was limited, but the food that they had was excellent. Sometimes you just want a sandwich. The room was small compared to other hotels i have visited. I asked if they could make a sandwich one day to room service and they did not go above and beyond.

Family

10/10

Exceptional

14 May 2026

Anna

Best hotel in the city, we try to stay there every time we come to visit our daughter at university.

4/10

Poor

11 May 2026

Aamer

bad communication about everything, from when the room will be made, whether it is on request only, can you charge food to your room, is gratuity included…

Family

4/10

Poor

11 May 2026

Aswada

ac didnt work and shower quality was poor, no conditioner in the room (bottle was empty) everything else was great but all i. did there was shower and sleep so it wasnt a good stay

Self

6/10

Pleasant

10 May 2026

Aaron

The hotel is fine as a building. The front desk was great. The older gentlemen in the lobby was a charming representative of Harlem itself. The “restaurant” was not well run. Service was wack and they just didn’t seem to care about the diners it was about the bar. That is fine but then don’t make it a restaurant too because it’s not being run like anyone actually cares.

Self

10/10

Exceptional

05 May 2026

BENJAMIN

👍

2/10

Poor

03 May 2026

Aletha

The hotel oversold the rooms and apparently that means the hotel gets to pick and choose who they want to lie to. My room was supposed to be ready at 12, it wasn’t. I literally chose to come stay here because of the bar. Unfortunately I couldn’t see past the horrible front desk experience. I was hoping to like this place so that my family and friends would have a comfortable stay while in NYC. I will never stay here again or subject people that I love to this place. The room I was promised was not what I was given. The lady tried to gaslight me and manipulate the situation. People think I’m extremely young but I’m not and try to treat me poorly based on my appearance. Save yourself the headaches and don’t book here. Here’s the list of things that were not working: the TV wouldn’t go any louder than like a quarter of the volume, there was no refrigerator unless you want to pay $10 per day, there’s one microwave on a certain floor, the noise from the street and sirens at all hours of the day and night, and the food gave me food poisoning. This was my first impression of Harlem and it’s not a good one.

Self

8/10

Excellent

03 May 2026

Sharifa

Clean room, great view, friendly staff. I would definitely stay again.

10/10

Exceptional

03 May 2026

Lauren

My stay at the Renaissance Hotel in Harlem was honestly such a vibe. The location is perfect—right in the heart of everything, with easy access to food spots, shopping, and the energy Harlem is known for. The hotel itself felt modern and clean, and the aesthetic gave just enough luxury without feeling over the top.

The room was comfortable, nicely designed, and had everything I needed for a relaxing stay. The bed? Super cozy—definitely gave me a good night’s sleep. I also appreciated how quiet it was, considering how lively the area can be.

Customer service was solid. The staff was welcoming and helpful, making check-in and the overall experience smooth. You can tell they’re used to taking care of guests and keeping things running efficiently.

If I had to point out anything, it would be that parking and pricing in the area can be a little tricky—but that’s just New York in general, not really on the hotel. The front desk staff will provide a list of parking garages that are nearby.

Overall, I’d definitely stay here again. It’s a great mix of comfort, location, and style—perfect for a getaway, whether you’re visiting the city or just doing a little staycation.

10/10

Exceptional

02 May 2026

Louise

The staff was very customer friendly. Our room was clean. I just wished the mattress was a little softer. Parking garage was so convenient but should offer other options to make payments.

Friends_and_family Family

10/10

Exceptional

01 May 2026

Gabrielle

Wonderful stay here. Rooms were spacious and clean. We had the city view and loved looking out to watch the sunset and sunrise. Having such a lively bar/lounge in the hotel was such a plus as we were there during a bit of a cold and rain front. So not having to leave the hotel was great. Will definitely stay again.

Friends_and_family Friends

10/10

Exceptional

29 Apr 2026

Roneka

Rooms were very clean the city view was awesome. Staff members were very friendly polite and helpful. Bar staff Korey and Geo were great. Korey is the best. His energy and vibe makes your experience unforgettable. Great hotel. 10 out of 10. I’ve recommended it to several friends and family when visiting Harlem

Friends

10/10

Exceptional

29 Apr 2026

Roneka

Love the bar staff Korey and Geo. Rooms very clean and property well maintained. The energy and vibe of staff members is unmatched. I will most definitely stay here.

Friends

8/10

Excellent

28 Apr 2026

Stephen

Parking was not great very costly overall it was a good time.

I wish the bathroom was more private

Partner

8/10

Excellent

28 Apr 2026

jennifer

The only problem I had was the panel that controlled the lights in the room at the door at times didn't function properly

Family

4/10

Poor

27 Apr 2026

Joan

We needed a hotel near Columbia Univ. and were very disappointed with our stay at this hotel. We had 2 rooms which were very expensive especially since this has a 4 star rating. If we needed to use a microwave it was located on a different floor but at least there was no charge. If we needed a small refrigerator (an additional charge) they also were on a different floor.
One room didn't have a closet, only one rod perpendicular to the wall with a few hangers in the bathroom. The concrete looking floor had stains all over and no carpet whatsoever in one room. Just a runner at the foot of the bed in the other. The corners were full of lint and cobwebs behind the curtains on the window sills. The restaurant was very expensive with not a very varied choice on the menu, especially for teens and children. We will never stay there again or recommend it. However, staff was very nice.

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Derrick L

Yes

8/10

Excellent

27 Apr 2026

greg

Great location train accessible and many places to eat for the area.

Self

8/10

Excellent

26 Apr 2026

Victor

Beds are too low and the room dooe was challeging

Family

8/10

Excellent

25 Apr 2026

Joseph

Location was perfect for us. Property was nice and the staff was excellent....attentive and thoughtful. The property is older and shows its age a bit but the overall appearance was nice. Only issue was how slow the elevators were.....one time it took 7 minutes and another time 5 minutes. All other times it was there withing a couple of minutes. The bar was lively and lots of fun.

Partner