Name: Lucerne Hotel
Address: 201 West 79th Street, New York, 10024, US

Lucerne Hotel

New York Area - NY · United States

201 West 79th StreetView location

100 reviews shown

10/10

Exceptional

28 Jul 2026

Yesenia

There was no microwave or fridge but overall it was a nice stay. The staff was very helpful and nice

10/10

Exceptional

28 Jul 2026

shlomit

10/10

Exceptional

27 Jul 2026

John

Great location

8/10

Excellent

27 Jul 2026

Kyle

Basic and nice!

Friends

8/10

Excellent

23 Jul 2026

Charlotte

Good location to explore upper west side & close to subway entrances.

10/10

Exceptional

22 Jul 2026

Christina

Friendliest staff! Beautiful hotel in a convenient location. Queen room was spacious enough for two. Elevator is slow but had the gentlest stops 😆 Nice Martin was a bonus amenity to have on property.

10/10

Exceptional

22 Jul 2026

Jody

Great hotel, great staff, great location, comfy beds, clean. Love it!

10/10

Exceptional

22 Jul 2026

James

Great

10/10

Exceptional

21 Jul 2026

Jessica

We booked a deluxe double, but were given the opportunity to bid on an upgrade to a queen deluxe. The queen deluxe was spacious and allowed for some privacy with a little sitting area in a different room, as well as a tv in each room. This added on small room let us space out and not be piled on top of each other in a single room.

The kids loved it! When they entered, they were impressed, exploring the room and sitting area. The window sills were about a foot deep, so they sat and looked at the city from their \"nest\", and adorned the hotel robes after their baths. The rooms were clean and comfortable with a traditional style decor that was neat yet with a touch of personality.

As a family of 4 with elementary school aged kids, the neighborhood was perfect! There were easily over a dozen restaurants within a 5 minute walk of the Lucerne, and the minifridge and microwave made storing and warming leftovers a breeze when we were too tired to dine out or wanted a slow start. The Natural History Museum was an easy walk of 5 minutes, and we also walked to the MET, via central park, stopping at Belvedere castle along the way (about 45 minutes, once you account for turtle watching and milling around). The Riverside park (west about 4 blocks) was a 10 minute stroll with a solid playground and sprinkler for the kids.

I would definitely stay here again. The only thing missing was access to the terraces on the rooftop -- they are shown in the pictures but reserved for parties.

Friends_and_family Family

8/10

Excellent

21 Jul 2026

Beverly

Stayed little over a week. Conveniently located. Away from thorough fare of Time Square yet accessible by train. Walking distance to History Museum and Central Park. Great food all around. Was not impressed with the adjacent restaurant. Had breakfast 1 morning…. It was eh and WAY over priced.
Would definitely return. Lovely part of town.

Self

6/10

Pleasant

21 Jul 2026

John

Good staff and breakfast

10/10

Exceptional

20 Jul 2026

Jeffrey

This Hotel is my second home in NYC, we just love it.
I had a wonderful stay at this hotel. The rooms were clean, comfortable, and well-maintained, but what truly made the experience exceptional was the staff. Everyone was welcoming, friendly, and always willing to help with a smile. Their professionalism and genuine hospitality made me feel valued throughout my stay. I would definitely recommend this hotel and look forward to staying here again.
Tati

Family_with_children

10/10

Exceptional

20 Jul 2026

Martel

This hotel is very well run, cleaned and maintained. Staff were helpful and pleasant. Location is incredible for access to Central Park or west side greenway. For those that say it’s “tired” I say more it’s nostalgically furnished, the small touches like doorman, robes, good bathroom product, great linens all made this a special NY throwback experience. Goes to show a personal touch trumps the modern aesthetics in the box hotels.

Partner

10/10

Exceptional

20 Jul 2026

Margaret

The Lucerne is a wonderful hotel on the Upper West Side. The location is wonderful-just blocks from Central Park and the Natural History Museum. There are so many great restaurants including the one next to the hotel, Nice Matin.

As with most NYC hotels, the rooms are a bit small, but very comfortable. Everything worked well. The staff members were friendly and helpful. The hotel is great for families. I will definitely stay there again.

Family_with_children

10/10

Exceptional

20 Jul 2026

Ryan

Great hotel and location!

Family

10/10

Exceptional

19 Jul 2026

Karen

From Check In to Check Out... all expectations met & all the staff we interacted w/ were friendly, helpful & fulfilled all our requests.

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Katrina

We stayed 7/8/26-7/14/26 at The Lucerne Hotel and absolutely loved our stay. The moment we walked in the staff was so friendly. Our room was very clean. And the hotel was very peaceful and quiet. We had a window room and loved waking up to the view. We would absolutely recommend anyone to stay there. 10/10.

Partner

10/10

Exceptional

19 Jul 2026

Debora

A lovely hotel, super clean, helpful staff, and great upper west side location. At this price point, excellent

Partner

8/10

Excellent

18 Jul 2026

Jose

Well located in a quiet area. Close to subway station and places to eat and shop. Very close to natural history museum and Central Park. The room was very quiet A small refrigerator would have been ideal.

Self

10/10

Exceptional

18 Jul 2026

Shweta

Location!!

Family

10/10

Exceptional

18 Jul 2026

John

The Lucerne is a lovely hotel in a great location on the upper west side. Only 1 block east of the 79th St station on Broadway for easy subway access up or downtown and just a few blocks west of Museum of Natural History and Central Park. I'd stay there again!

Family

10/10

Exceptional

17 Jul 2026

STEWART

All good. Edwin at Front Desk very courteous and helpful.

Self

10/10

Exceptional

16 Jul 2026

Wendy

This was a wonderful hotel with spacious rooms, especially for NYC. Everything worked well and the staff were all very helpful. A small complaint is that the adjacent restaurant, where we got a 15% discount for breakfast, did not open till 8:00, and I had a meeting starting then.

Friends

10/10

Exceptional

16 Jul 2026

Sarah

Great staff. Excellent location. Fantastic restaurant downstairs. Room perfectly serviced every day. Limited parking, recommend taking a car, cab or public transport.

Self

8/10

Excellent

15 Jul 2026

Steven

Room had an unusual Oder but otherwise it was a nice place to stay

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Cynthia

The hotel is a gem in the City! Beautifully maintained in the elegant style of 100 years ago...comfortable, quiet and fun. All of the staff were excellent - helpful and friendly.

10/10

Exceptional

14 Jul 2026

John

We thought the Upper West side location might have ended up feeling like a bit far to travel each day into Times Square, down and mid town where lots of the attractions are but it was worth it to come home to a much quieter location surrounded by excellent food options for all times of the day. The staff here were awesome, it’s an older building but it was clean and well looked after. I would certainly stay here again, we felt at home.

Family

10/10

Exceptional

14 Jul 2026

William

Staff very friendly and helpful. Rooms very clean - beds and pillows very restful.

Partner

8/10

Excellent

13 Jul 2026

En-Tien

The hotel is in an elegant brownstone building but it shows its age. Our room is roomy by New York standard. However, upon check-in we found there was no shower curtain. The phone in the room had no dial tone to the front desk. It required a trip to go downstairs to request a shower curtain to be delivered and installed. The king-size bed was comfortable. The bathtub has safety bar but no anti-slippery mat, which could be risky for seniors. The front desk counter has a lemon-infused iced water jar, which was nice when coming back from a hot day's sightseeing. The two old elevators were slow that required patience. Location-wise, it's one block from the 79th St. station on line 1 subway, one block away from the Natural History Museum and close to the Central Park. Nearby there are plenty of coffee shops, restaurants, pharmacies, etc. Overall it's a hotel I would recommend.

Partner

10/10

Exceptional

12 Jul 2026

Ronny

First time staying here and first time staying in the Upper West Side. Definitely will be returning. Upon checking in, we were greeted by Debra. She made us feel welcome and was very friendly. We showed up 3 hours prior to our check-in time and she was very accommodating.

Family

6/10

Pleasant

10 Jul 2026

Gerold

Super rude staff. A light went off on the phone in our room in the middle of the night and woke us up at 3:30am and since we were jet lagged the kids wouldn’t go back to bed. The front desk told us that we should go buy tape and cover the light. That’s mockery. Not cool, even less so for a hotel at this price.

10/10

Exceptional

10 Jul 2026

Nancy

Unique feature is the awesome location. 79th and Amsterdam on the Upper West Side is at the heart of a vibrant and pleasant restaurant area, plus very convenient to Central Park and the subway lines to anywhere in NYC. Hotel was clean, comfortable, stylish and the staff were all great.

Family

10/10

Exceptional

09 Jul 2026

CAROLYN

Self

6/10

Pleasant

09 Jul 2026

Maury

clean

10/10

Exceptional

08 Jul 2026

Dani

Elegant old building with beautifully decorated rooms. I enjoyed the great service and friendly staff. I will be back.

Self

10/10

Exceptional

07 Jul 2026

Yosef

Good value for the money, very friendly helpful staff. Clean and great location

10/10

Exceptional

07 Jul 2026

Verified traveler

Great place to stay, I would highly recommend this property.

Family_with_children

8/10

Excellent

07 Jul 2026

Ada

Great location, very quite room and helpful staff.

Partner

10/10

Exceptional

06 Jul 2026

Corliss

i was pleasantly surprised by how nice this hotel is especially for the price. Room was larger than others I have stayed in. Great location for my purposes. Surprisingly quiet. The only 2 negatives were the light was out next to my bed and the restaurant for breakfast didn't open until 8:00. Coffee in the lobby would have been nice while I waited.

Self

10/10

Exceptional

05 Jul 2026

Anna

Wonderful hotel with very nice staff, easy check in and check out, clean, large room that lacked for nothing except a fridge. I love the location on the upper west side, near to the natural history museum and Central Park. Nice Matin offers nice meals throughout the day with a hotel discount. The price is half what the same room would be on the east side. They do not have valet parking but the parking lot they recommend gives a big discount if you are staying at the Lucerne.

Family

10/10

Exceptional

03 Jul 2026

Levon

Rooms were clean. Staff was excellent. Will return for sure.

Family

10/10

Exceptional

03 Jul 2026

Dina

Very central to my needs and very helpful staff clean room

Partner

10/10

Exceptional

30 Jun 2026

Dawn

Lovely, quaint hotel. Staff are amazing. Building is older but well maintained. We had an inside facing room and asked for a street room and were promptly given one. Nice Matin is a great spot for drinks. Excellent escargot and fries. Stayed here when I first came to New York 20 years ago. So happy we came back.

Partner

6/10

Pleasant

30 Jun 2026

Lauren

Location is great, but that's about all that I can say positively about the hotel. The room was not clean, I mean really not clean. And other than the night manager who was amazing, the staff behind the front desk were incredibly unhelpful and outright rude. After the first \"cleaning\" of the room, I declined housekeeping. A day later I received a note saying that housekeeping/staff had the right to enter the room at any time during the stay. Honestly, they made a mess of the room and I didn't want them back in while I was there. I was happy just switching out towels. While I might stay here again because of its proximity to Columbia, I would prefer a rental or something a little further away that was clean.

Self

8/10

Excellent

27 Jun 2026

Betty

The air con makes some noise if that bothers you , and the beds are just good not super . But the staff are really nice. The doormen are really nice and helpful . It’s a nice suite we had a delux king suite . For the money it’s a bit expensive because it’s old and they should buy mattress pads for the beds to make them more comfy .
The pillows are great . The sheets are soft .
It’s a great location for restaurants etc .ive stayed there twice . I’d probably go back because when i needed to check out a day early they let me with no cost and no problem . Just for that I’ll go back

Partner

10/10

Exceptional

27 Jun 2026

Tania

Well located in a quaint neighborhood. The rooms were spotless and a good size for NYC standards. The only thing missing was a welcome refreshment and water bottle stations. It’s a traditional hotel, including its decor. The shower is a traditional tub with a liner and the shower head does not come off.
You can easily walk to Central Park, the subway and endless restaurants.
The on site restaurant is lovely and reasonably priced, especially with the 15% breakfast discount. If most of what you want to do is uptown I would definitely stay here.It was also quiet, even on a lower floor.

Friends_and_family Family

8/10

Excellent

26 Jun 2026

Mathew

Overall the hotel was great. My only complaint is the mattress was extremely worn out.

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

María

DId not eat breakfast at hotel or used the garage..But it seemed to be really good... The doormen are a plus in the hotel... Staff is very attentive....Housekeeping was perfect...

Partner

6/10

Pleasant

24 Jun 2026

Prinesan

Elevator quit working and travelling up and down 7 floors is not pretty.
Thankfully we’re young enough; but the old folk - that was hard to see; let alone imagine what they were going through.
Scary to think of if emergency were to occur.

Staff nonchalant front desk and many of them.
Doormen were great
Room clean was good

10/10

Exceptional

23 Jun 2026

Dani

An elegant old landmark building. The room was beautiful and very comfortable. I would stay here again. The restaurant Nice Matin is excellent as well if you crave a late dinner delivered to your room or eat in the restaurant in the same building.

Self

10/10

Exceptional

22 Jun 2026

Ted

Excellent experience. Will definitely stay at the Lucerne again

Partner

10/10

Exceptional

22 Jun 2026

Carmela

There were no toiletries or complimentary bottles of water upon arrival.

10/10

Exceptional

22 Jun 2026

Nicole

Comfy beds! Clean room!!!

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Juan

Nice hotel at a reasonable price, good location, inside room very quiet

Partner

8/10

Excellent

21 Jun 2026

patricia

Room was a little small, very clean but the toilet was very low
I recommend putting in comfort height for us over 55 & a grab bar in the shower . The existing one is very low

Self

8/10

Excellent

21 Jun 2026

Barbara

It was clean, the staff was excellent. The elevators were so slow. If you’re in a hurry, plan for that.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

John

Great location for our purposes. Very friendly staff and a fun and comfortable room.

Family

8/10

Excellent

20 Jun 2026

sharon

The room and staff and restaurant were wonderful. House keeping was excellent and the staff could not be more pleasant or helpful. We had a lovely extended breakfast with no rush. Our room with two full beds was very large. The beds were comfortable. My only minor contact was the limited storage and counter space in the bathroom. It was hard to keep the are around the sink dry. But we will stay again. Thank you.

10/10

Exceptional

19 Jun 2026

Charlotte

Lovely staff, clean and comfortable room, lots of room… highly recommend

Partner

10/10

Exceptional

19 Jun 2026

Martha

Great location. Charming older hotel. Very comfortable bed, quiet room. I’d stay again.

10/10

Exceptional

19 Jun 2026

Hilary

Would stay here again for sure.

Friends_and_family Friends

10/10

Exceptional

18 Jun 2026

Fred

A grand old-122 yrs old-hotel, magical in every way. If you like older, memorable hotels rather than the cookie-cutter chains out there. Try the Lucerne next time you’re in NYC. You will love it

Partner

10/10

Exceptional

17 Jun 2026

Alejandra

Great location, clean and comfortable room. Will definitely book again in future trips!

8/10

Excellent

17 Jun 2026

Elisabeth

Room was small

Partner

8/10

Excellent

17 Jun 2026

Yusuke

Overall no major complaints

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Michele

Wonderful

Family

10/10

Exceptional

16 Jun 2026

Nancy

Perfect location in the heart of the Upper West Side, plus clean, comfortable room & efficient friendly staff

Family

10/10

Exceptional

15 Jun 2026

Silvia

very well kept hotel, nice staff. great location

Partner

8/10

Excellent

15 Jun 2026

Yuval

Great location. Walking to Central Park. Helpful and curious staff. In a world of crazy hotel prices in NYC, this one is priced reasonably. Building is a classic NY old building converted to hotel. Elevators are slow. Next door restaurant NiceMatin is a life saver for breakfast. Overall very good and pleasant start

10/10

Exceptional

15 Jun 2026

Kerstin

Super clean room that was spacious and very comfortable! The beds and bedding were great. No noise from neighbors either

Family

10/10

Exceptional

13 Jun 2026

Dr Jay

We love the Lucerne hotel. We stay here every time we’re in New York.! the staff was amazing. The location is amazing. We can’t wait to come back.

Partner

10/10

Exceptional

12 Jun 2026

Vicente

Great location and the breakfast is excellent. Definitely a nice place to call a second home. The staff are absolutely amazing.

Family

6/10

Pleasant

12 Jun 2026

misty

I called about a shoe I left in the room twice now. And both times they said they would check and call me back. I still wait.

Family

8/10

Excellent

12 Jun 2026

Hugh

Need to finish those elevators. Porters great. Most of front desk staff professional and helpful. Need more Ice machines. Coke & snack machine ate my money $3! ;) Still for real. :D

10/10

Exceptional

11 Jun 2026

Molly

Friendly and helpful staff! The hotel is in the perfect location.

10/10

Exceptional

09 Jun 2026

Shalini

A clean and comfortable hotel with an exceptionally pleasant and professional staff - everyone! - and immaculate housekeeping, which is hard to come by these days. The towels are in good condition, the bathroom was clean, no weird smells, and no extra furniture like unwanted side chairs cluttering up the space. I would say I am perhaps more discerning than some, and I was super happy with the cleanliness level and responsive staff. Housekeeping deserves recognition! I requested a blanket for the sofa area by answering a text asking if all was okay, and they brought it up without delay. I did not have to call to track it down. This is an organized place. My recommendation would be to turn on the a/c at the hotel breakfast before 8 a.m. because it is just too hot in the morning, very uncomfortable. The service there was also excellent. My other recommendation would be to leave complimentary water for guests. There was a bottle of Evian with a $6.75 price tag. That looked tacky and out of place. Plus who knows how long that bottle had been sitting there. If you're looking for a spot close to the Met it's about a mile walk through Central Park. We booked a king suite through Orbitz. Shuttle (car) service to LGA was $75, cheaper than Uber. I would definitely recommend this hotel. Hope this is helpful.

Partner

10/10

Exceptional

09 Jun 2026

Neal

Great location

Partner

8/10

Excellent

09 Jun 2026

Erin

It was clean and comfortable. The rooms and bathrooms were surprisingly large for Manhattan. The only thing that was missing was a refrigerator in the room. It would've been nice for keeping water cold or bringing dessert back after dinner.

Family

8/10

Excellent

08 Jun 2026

Barry

The staff at the Lucerne is always courteous, and when you need something, very prompt. I've stayed here several times and always enjoyed the hotel and the convenience of Nice Matin.
However: it is time to update the flaws in the bathroom, caused by the mirror which needs to be shortened by 18\" from the bottom. That improvement would make it possible to raise the sink (and the shelf attached to it) and replace the toilet, which is the main bone of contention. I'm on the short side, and I do not need to see below my waist every time I shave. The toilet seat is a quite a drop - It's like trying to potty train adults.
Otherwise, would I recommend the Lucerne to anyone wholeheartedly because of the staff, location and convenience near public transportation.

Self

8/10

Excellent

08 Jun 2026

Paul

Clean and located in a convenient location. Friendly staff and good communication.

Family

10/10

Exceptional

08 Jun 2026

Alice

The hotel was lovely and conveniently located. The attached restaurant was quite good.

Self

8/10

Excellent

07 Jun 2026

Gabrielle

The room was very clean. The staff helpful.

Nice Matin is an excellent restaurant.

Partner

10/10

Exceptional

07 Jun 2026

Sharon

This was a wonderful hotel is in a quiet area, yet convenient for subway station restaurants and Central Park. They have a spacious room that was perfect for us with the kids. Hotel staff were delighful and we enjoyed our stay. There is no breakfast but plenty of local options nearby and also fridge and microwave in room with space to have breakfast if you prefer. Elevators are old and slow but otherwise everything was great.

Family_with_children

10/10

Exceptional

07 Jun 2026

Kathleen

The Lucerne is well maintained by reliable and courteous staff. My double room provided more than ample space for two travelers, more space than other NYC hotels. The restaurant staff was equally gracious. And the convenient location was quiet but also allowed for easy access to both Central Park and Riverfront Park.

Family

10/10

Exceptional

06 Jun 2026

Amy

This is the second time we’ve stayed at the Lucerne. We love the location for access to Central Park and Riverside Drive and so many restaurants and with two train station stations nearby it is easy to get anywhere. We were there for six nights and had a suite which made our stay easy and relaxed. The bed was comfortable, and the bedroom was quite quiet as the door to the hallway was off the living room.The staff is helpful, but unfortunately, the service elevator was not working the whole time we were there so we were sharing the guest elevators. Otherwise, it was a wonderful stay

Partner

10/10

Exceptional

06 Jun 2026

Carole

Easy quick Check in. Spacious room, clean and comfortable. Great location!

Partner

6/10

Pleasant

06 Jun 2026

Daniel

Very average. Old.property. mediocre gym.

Self

10/10

Exceptional

06 Jun 2026

Malcolm S

Excellent location. Convenient subway and bus connections to other parts of Manhattan. A variety of restaurants in the local area (although we ended up breakfasting and dining at Nice Matin, which is immediately next door). The mattress in our room was so comfortable that we slept better here than at home.

Partner

10/10

Exceptional

06 Jun 2026

Andrew

Love this hotel. Always great. A gem of the UWS!

Self

10/10

Exceptional

05 Jun 2026

Brian

Great moderately priced hotel option

Self

10/10

Exceptional

05 Jun 2026

Allison

Clean, quiet, great location. Would stay here again

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Sharanjit

The room was great with a fridge, microwave and coffee maker especially for a week visit. The staff was outstanding from front desk to the doormen.

Family

10/10

Exceptional

05 Jun 2026

Marya

The hotel is in the perfect location. It walking distance to Central Park, the Musesum of Natural History, great restaurants and more. There is a delcious restuarant right next door that is connected to the restaruant that serves a great breakfast - the hot chocolate is a favorite, lunch and dinner. The hotel staff is very friendly and helpful.

10/10

Exceptional

04 Jun 2026

MARIANNE V

The Lucerne hotel is very well-located and the hotel itself and the room were very nicely decorated as well as comfortable spacious, clean and well appointed. The staff was very helpful and the Nice Matin restaurant on the ground floor serves excellent food for breakfast, lunch, cocktails and dinner.

Partner

6/10

Pleasant

04 Jun 2026

Azra Maxwell

ok budget hotel

10/10

Exceptional

04 Jun 2026

Gary

A very nice hotel, with character. Terrific location, the onsite restaurant, Nice Matin, is first rate. Next to a M79 bus stop. Will certainly try to go back.

Partner

10/10

Exceptional

03 Jun 2026

Michael

Classic upper west side beaux arts hotel.

Self

10/10

Exceptional

03 Jun 2026

Laura

I was blown away at how large the room was! I expected New York small but my double double was extremely spacious. The service is excellent and the hotel feels elegant and refined. Public transportation is steps away and there are plenty of shops and restaurants in walking distance. I loved it.

Family

10/10

Exceptional

03 Jun 2026

BARRY

Excellent hotel, great restaurant.

Partner

10/10

Exceptional

03 Jun 2026

Martin J.

Nice, clean, & quiet. Staff extremely helpful. Attached Nice Matin restaurant an added plus.