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voco The Franklin New York, an IHG Hotel

New York Area - NY · United States

164 E 87th StView location

9.2/10Excellent953 Reviews
Cleanliness9.6/109.6
Service9.8/109.8
Comfort8.8/108.8
Condition9.0/109.0
Amenities8.4/108.4
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  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About voco The Franklin New York, an IHG Hotel

Housed in a 19th-century brownstone, voco® The Franklin combines historic charm with modern glamour in the cultural heart of New York City. Nestled on a quiet, tree-lined street, our Upper East Side hotel offers a comfortably chic haven in Manhattan.

Step outside to explore NYC attractions, including the Museum Mile, Guggenheim Museum, and Central Park. Discover designer stores and restaurants along glitzy Madison Avenue. Walk to the subway lines and ride the train just four stops to Yankee Stadium.

Enjoy contemporary comfort and European style in our guest rooms with free Wi-Fi and flatscreen TVs. Choose from our cozy rooms; with one bed in 130 sq. ft. , they're ideal for solo travelers. Corner queen rooms offer 150 sq.

ft. , while our spacious king studio rooms offer 220 sq. ft. We also have 220 sq. ft. rooms with two double beds if you're traveling with friends or family. These sophisticated NYC retreats feature crystal chandeliers, original art, and glass-enclosed showers.

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A stay at voco The Franklin New York by IHG places you in the heart of New York, within a 10-minute walk of Central Park and Metropolitan Museum of Art. This boutique hotel is 0.7 mi (1.1 km) from Mount Sinai Hospital and 1.8 mi (2.8 km) from 5th Avenue.

Make yourself at home in one of the 49 individually decorated guestrooms. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 30 Pet max weight (per pet) in lb is 67 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Destination fee: USD 34.42 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Secured self parking fee: USD 60 per day
    • Nearby parking fee: USD 60 per day(10 ft away; open 24 hours)
    • Pet fee: USD 75.00 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

    Spanish

Nearby attractions

Solomon R. Guggenheim Museum 0.6 km / 0.4 mi
Madison Avenue 0.7 km / 0.4 mi
Central Park 0.8 km / 0.5 mi
Metropolitan Museum of Art 0.8 km / 0.5 mi
Mount Sinai Hospital 1.1 km / 0.7 mi
American Museum of Natural History 2 km / 1.2 mi
Memorial Sloan-Kettering Cancer Center 2.1 km / 1.3 mi
NewYork-Presbyterian / Weill Cornell Medical Center 2.4 km / 1.5 mi
5th Avenue 2.8 km / 1.7 mi
Randall's Island Park 3.3 km / 2 mi
Columbus Circle 3.3 km / 2 mi
Lincoln Center 3.3 km / 2.1 mi
Carnegie Hall 3.4 km / 2.1 mi
Rockefeller Center 3.4 km / 2.1 mi
Museum of Modern Art 3.5 km / 2.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1929
  • Year of most recent renovation: 2004
  • Total number of rooms: 50
  • Number of floors (main building): 9
  • Single rooms: 50
  • Double rooms: 14
  • hotel
  • American Express
  • EC
  • Diners Club
  • MasterCard
  • Visa
Show 30 more facilities & services
  • City centre
  • Nearest Bus / Metro Stop
  • Airport
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Secure parking
  • Room serviceExtra charge
  • Laundry service
  • LaunderetteExtra charge
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Concierge
  • Newspapers
  • Luggage room
  • Library
  • PrinterExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • Breakfast buffet
  • Continental breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN

    Photos are not available for this room type.

    voco The Franklin New York, an IHG Hotel

    Double or Twin QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    voco The Franklin New York, an IHG Hotel

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    voco The Franklin New York, an IHG Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    voco The Franklin New York, an IHG Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    voco The Franklin New York, an IHG Hotel

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-1

    Photos are not available for this room type.

    voco The Franklin New York, an IHG Hotel

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    voco The Franklin New York, an IHG Hotel

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM QUEEN BEDDOUBLE • PREMIUM QUEEN BED • 1 Bedroom • 24 m²DBL.PI-QN
    DOUBLE PREMIUM QUEEN BEDPhoto unavailable2 photos

    voco The Franklin New York, an IHG Hotel

    DOUBLE PREMIUM QUEEN BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-QN

    Room amenities

    • Cable TV
    • Bathrobes
    • Desk
    • Alarm clock
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Hi-fi
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 24 m²DBL.H6-1
    DOUBLE AccessiblePhoto unavailable5 photos

    voco The Franklin New York, an IHG Hotel

    DOUBLE Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Hi-fi
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Alarm clock
    • Desk
    • Bathrobes
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 24 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable3 photos

    voco The Franklin New York, an IHG Hotel

    DOUBLE Accessible

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Cable TV
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Hi-fi
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Alarm clock
    • Desk
    • Bathrobes

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size Bed • 1 Bedroom • 24 m²DBL.H6-QN
    DOUBLE Accessible-Queen Size BedPhoto unavailable4 photos

    voco The Franklin New York, an IHG Hotel

    DOUBLE Accessible-Queen Size Bed

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Room amenities

    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Hi-fi
    • Radio
    • TV
    • Cable TV
    • Bathrobes
    • Desk
    • Alarm clock
    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    voco The Franklin New York, an IHG Hotel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    voco The Franklin New York, an IHG Hotel

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    voco The Franklin New York, an IHG Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    voco The Franklin New York, an IHG Hotel

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    voco The Franklin New York, an IHG Hotel

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-2

    Photos are not available for this room type.

    voco The Franklin New York, an IHG Hotel

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUM KING BEDDouble or Twin • PREMIUM KING BEDDBT.KG-PI

    Photos are not available for this room type.

    voco The Franklin New York, an IHG Hotel

    Double or Twin PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BED • 1 Bedroom • 24 m²DBL.KG-PI
    DOUBLE PREMIUM KING BEDPhoto unavailable6 photos

    voco The Franklin New York, an IHG Hotel

    DOUBLE PREMIUM KING BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Room amenities

    • Hairdryer
    • Bathroom
    • Safe
    • Alarm clock
    • Desk
    • Bathrobes
    • Individually adjustable heating
    • Cable TV
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Hi-fi
    • Radio
    • TV
    • Direct dial telephone
    • Shower

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 24 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable5 photos

    voco The Franklin New York, an IHG Hotel

    DOUBLE TWO DOUBLE BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Tea and coffee making facilities
    • Minibar
    • Safe
    • Alarm clock
    • Desk
    • Cable TV
    • Bathrobes
    • Individually adjustable heating
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Hi-fi
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUM QUEEN BEDDouble or Twin • PREMIUM QUEEN BEDDBT.PI-QN

    Photos are not available for this room type.

    voco The Franklin New York, an IHG Hotel

    Double or Twin PREMIUM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    voco The Franklin New York, an IHG Hotel

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    voco The Franklin New York, an IHG Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ACCESSIBLE SMOKINGDOUBLE • ACCESSIBLE SMOKINGDBL.H6-JK

    Photos are not available for this room type.

    voco The Franklin New York, an IHG Hotel

    DOUBLE ACCESSIBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ACCESSIBLE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 24 m²ROO.ST
    Room STANDARDPhoto unavailable1 photo

    voco The Franklin New York, an IHG Hotel

    Room STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Desk
    • Alarm clock
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Hi-fi
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Cable TV
    • Bathrobes

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN QUEEN SIZE BEDTWIN • QUEEN SIZE BEDTWN.QN

    Photos are not available for this room type.

    voco The Franklin New York, an IHG Hotel

    TWIN QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    voco The Franklin New York, an IHG Hotel

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    voco The Franklin New York, an IHG Hotel

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible-Queen Size BedDouble or Twin • Accessible-Queen Size BedDBT.H6-QN

    Photos are not available for this room type.

    voco The Franklin New York, an IHG Hotel

    Double or Twin Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accesible PremiumDOUBLE • Accesible Premium • 1 Bedroom • 24 m²DBL.H6-PI
    DOUBLE Accesible PremiumPhoto unavailable8 photos

    voco The Franklin New York, an IHG Hotel

    DOUBLE Accesible Premium

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accesible Premium

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-PI

    Room amenities

    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Alarm clock
    • Desk
    • Bathrobes
    • Cable TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • TV
    • Radio
    • Hi-fi
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 24 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable2 photos

    voco The Franklin New York, an IHG Hotel

    DOUBLE WITH DOUBLE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Cable TV
    • Bathrobes
    • Desk
    • Alarm clock
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Hi-fi
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 24 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable4 photos

    voco The Franklin New York, an IHG Hotel

    DOUBLE QUEEN SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    voco The Franklin New York, an IHG Hotel

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    voco The Franklin New York, an IHG Hotel

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about voco The Franklin New York, an IHG Hotel

9.2
Excellent
953 Reviews
Cleanliness
9.6 /10
Service
9.8 /10
Comfort
8.8 /10
Condition
9.0 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
23 Jul 2026
Anna
Thank you 🌹All good Super
10/10
Exceptional
13 Jul 2026
Christopher
Very nice hotel, perfect for a few nights out in NYC
Self
6/10
Pleasant
05 Jul 2026
Dasha
Window in bathroom opened up directly to neighbours, very limited space for storage. That said, fantastic location and very convenient facilities on-site like tea in the lobby.
Partner
10/10
Exceptional
04 Jul 2026
Debbie
Loved everything. Needs ceiling fans
Family
10/10
Exceptional
27 Jun 2026
Judith
The location is excellent.
Self
10/10
Exceptional
25 Jun 2026
Amy
This hotel is charming and in an ideal location, close to subways and Central Park. The front desk staff was extraordinarily kind and helpful - We would come back for them alone! The rooms are quite small, but everything else was above expectations and therefore we would always return.
Partner
10/10
Exceptional
24 Jun 2026
Laura
Wonderful property! Super friendly, helpful and accommodating staff. Rooms are cozy and well maintained with comfy beds. Would stay here again!!
10/10
Exceptional
23 Jun 2026
Robin
Staff is so helpful and consistently pleasant. Stayed here several times. Rooms are small but who stays in the room in NYC?
10/10
Exceptional
05 Jun 2026
debra
Excellent location and friendly staff
Self
10/10
Exceptional
01 Jun 2026
Holly
I loved my stay at The Franklin. The staff is especially friendly and helpful. The rooms are small, which is typical for NYC but they were quiet and clean, and the beds were comfortable. I’ll definitely stay there again.
Business
10/10
Exceptional
29 May 2026
Robin
Fabulous location, fun/helpful staff. Absolutely first rate for the price.
6/10
Pleasant
25 May 2026
Seema
Tiny rooms. Hardly space to turn around. Terrible free coffee offered with one coupon a day. Too expensive for the space and amenities.
Family
10/10
Exceptional
15 May 2026
Thomas
Our favorite place to stay especially due to proximity of the Met.
10/10
Exceptional
13 May 2026
Margaret
I love the staff here. They’re so friendly and helpful
Self
10/10
Exceptional
10 May 2026
Alice
Everything and everyone are wonderful.
6/10
Pleasant
28 Apr 2026
Richard
Did not serve breakfast only coffee
Partner
10/10
Exceptional
17 Apr 2026
Russel
Located in a wonderful neighborhood with easy access to many things. Staff here is fantastically friendly and attentive. Highly recommend.
Partner
10/10
Exceptional
09 Apr 2026
Mary
Great staff!!! Nice, clean, comfortable room. Room was definitely small but the extra little touches made up for it. Quiet but convenient street that felt safe. No restaurant on site but plenty of places within walking distance and their in house 'store' was well stocked. Room was a little warm the first night but once the AC kicked in it was fine. Would stay here again! Really great staff!!!
Family
6/10
Pleasant
07 Apr 2026
Carol
Rooms very, very small for two people.
Friends_and_family Family
10/10
Exceptional
03 Apr 2026
Alec
very clean, quiet and the front desk staff was really nice
Self
10/10
Exceptional
31 Mar 2026
Rebecca
Very nice staff! Great location.
Partner
10/10
Exceptional
28 Mar 2026
Edward
Staff was amazing! Everyone was friendly and exceptionally helpful. The best cup of coffee I've had in NYC. The room was great and the bed very comfortable. Thank you for a great stay.
Self
8/10
Excellent
24 Mar 2026
Stuart
Did not use parking. Shops nearby ok.
Partner
10/10
Exceptional
22 Mar 2026
Elias
Nice
Partner
10/10
Exceptional
13 Mar 2026
Susan
The Franklin is where we prefer to stay in New York. The location is ideal, it’s a lovely building that’s charming with clean, well appointed rooms. What really makes it a pleasure to stay is the staff. Everyone was very kind, friendly and helpful. We’d particularly like to thank David and Amber for their good humor and excellent service.
Partner
10/10
Exceptional
03 Mar 2026
Paula
Amazing hotel made you feel like you’re in Europe and you stepped out in New York City
Self
10/10
Exceptional
26 Feb 2026
Mary
Love this place. Amazing architecture and warm and cozy.
10/10
Exceptional
26 Feb 2026
Jacqueline
The staff was fantastic and the location was walkable
Friends_and_family Family
10/10
Exceptional
19 Feb 2026
Sejdi
Small rooms but very clean
10/10
Exceptional
17 Feb 2026
Dana
The room was nice, the staff was tremendous, and this is a perfect UES location with easy access to the subway and the FDR.
Business
10/10
Exceptional
14 Feb 2026
Alyssa Gail
Staff was great. Bed was very comfortable, my sleep score was high. I wish there was a mirror light in the bathroom vs a ceiling light but other than that… great.
Business Self
10/10
Exceptional
13 Feb 2026
Elaina
The staff was very friendly and the rooms were clean. Also, loved the seltzer fountain!
Leisure Pet
8/10
Excellent
10 Feb 2026
Jennifer
The Franklin is located in a good location, close to museums and wide variety of restaurants. The hotel staff are very welcoming and helpful. Our room was very quiet and clean. The room was small but met our needs.
Business_and_leisure Partner
8/10
Excellent
05 Feb 2026
Karla
Staff. It made the difference. 100%
10/10
Exceptional
04 Feb 2026
Adam
It was clean and well appointed. I would definitely stay again.
4/10
Poor
03 Feb 2026
Sarah
no heat the first night, they didn't even say sorry, let alone give me a break on the price, it was near 0 outside. That day I forgot my phone in a taxi, then they sent me to a different room and when a friend tried calling 12 times they kept sending the calls to the wrong room or they didn't answer the phone ,my friend kept calling thinking something was wrong, then the lady at the desk started answering then hanging up, person at the desk during the day was very nice
Business Self
10/10
Exceptional
16 Jan 2026
Debra
What a great hotel!!! The entire staff was so friendly and should be recognized for their customer service. The hotel is clean and cozy and close to everything you would need
Business Self
10/10
Exceptional
12 Jan 2026
hollee
Staff are attentive and present
Leisure
8/10
Excellent
29 Dec 2025
JEAN
Very helpful and friendly staff. Cleanliness
Friends_and_family Family
8/10
Excellent
28 Dec 2025
Judith
It was nice and convenient.
Simple .
Leisure Family
10/10
Exceptional
24 Dec 2025
Candice
Loved staying at this quaint hotel! Made me feel like I was in Europe. David, a hotel employee, is absolutely lovely. He greets guests, makes you feel at home and they have wonderful coffee!
Leisure
10/10
Exceptional
19 Dec 2025
Mara
Everything was amazing! Surprisingly so!! Will stay again!!
Friends_and_family Family
10/10
Exceptional
18 Dec 2025
Dana
Clean! Friendly. Convenient. Comfortable.
Business Self
10/10
Exceptional
09 Dec 2025
Veronique
Everything was perfect
Business_and_leisure Self
10/10
Exceptional
09 Dec 2025
Alexandra
Room was small but cozy. Great location, and helpful staff. Would go back.
Business Self
10/10
Exceptional
06 Dec 2025
mindie
Concierge who checked me in was lovely
Leisure Self
4/10
Poor
20 Nov 2025
Keith
only very tepid water in the shower,,,
8/10
Excellent
20 Nov 2025
Romina
Friendly staff, clean room, great location.
Partner
10/10
Exceptional
19 Nov 2025
Kerry
The staff was extremely courteous and friendly. They went out of their way to make sure we were doing well. The room was clean and the beds were comfortable!
Leisure Friends
10/10
Exceptional
11 Nov 2025
David
The Davids. We're great and the room was just what we needed!
Friends_and_family Family
10/10
Exceptional
09 Nov 2025
stacy
Staff is amazing!!!! Like the nicest!
Room is perfect size and clean.
Bed super comfortable.
Loved it!
10/10
Exceptional
06 Nov 2025
Barbara
.
10/10
Exceptional
02 Nov 2025
Steven
Everything was beautiful!
8/10
Excellent
25 Oct 2025
Julie
Parking was easy, staff is super friendly, colorful/well designed room, comfortable bed, excellent location.
Self
10/10
Exceptional
22 Oct 2025
Susan
Yes! Everything mentioned was great!
Partner
10/10
Exceptional
21 Oct 2025
Krista
Staff was excellent! Parking was tough , only because there’s no valet and lots were full… great location from museums, park and local theater
10/10
Exceptional
15 Oct 2025
Paul
Great accommodations and staff
Business Partner
6/10
Pleasant
11 Oct 2025
Karina
The room was way too small!!!
Pay to much for a small room, upsetting :(
10/10
Exceptional
10 Oct 2025
Elaine
Staff and location were the stand outs. The hotel is small but clean and quite at night.
10/10
Exceptional
30 Sep 2025
Jill
Loved the proximity to the subway! Also super clean and friendly staff.
Leisure Family
10/10
Exceptional
30 Sep 2025
Linda
Cozy clean hotel good location friendly staff
Friends_and_family Family
8/10
Excellent
28 Sep 2025
Catherine
Room was rather small but nicely appointed and had a bathtub.
Delicious cookies and vouchers for good coffee provided.
Partner
10/10
Exceptional
27 Sep 2025
Lucia
This property is in amazing location. Room is small but cozy and quiet. The best about this hotel is its staff. Warm, welcoming and always there to help out. We will be coming back.
Business Pet
10/10
Exceptional
25 Sep 2025
Melanie
Nice ckean hotel.
10/10
Exceptional
08 Sep 2025
Eric
Excellent location nice clean property
Leisure Partner
8/10
Excellent
07 Sep 2025
Jane
Close to museums. Staff is very proficient and helpful. Parking next door is convenient and staff friendly.
Business Family
4/10
Poor
03 Sep 2025
Verified traveler

A night at the franklin

Staff was a lady at the desk and she was very nice and carried an ice bucket for me to my room. The AC wasn’t working properly - and the system to change the AC is very complicated - the room was teeny tiny as was bathroom. It was all okay but more like a holiday inn than a hotel. I had very noisy neighbors throughout the night and was woken up numerous times-I wouldn’t choose that hotel again.
Business
10/10
Exceptional
28 Aug 2025
Denean
Very friendly staff. Close proximity to Central Park and museums.
Business Pet
10/10
Exceptional
26 Aug 2025
Stephen
The property was convenient to where we needed to be.
Staff very helpful. Entrance was not handicap accessible.
Bit noisy on streetside. But room was comfortable.
10/10
Exceptional
19 Aug 2025
Patty
Prefect hotel for my visit in UES. Staff was nice, Rooms arent huge but they were clean and the bed was extremely comfortable. Plus there was a nespresso machine and complimentary bottled water so convenient for an early cup of coffee. I would definitely stay here again. Note that there are at least 4 steps to enter lobby.
10/10
Exceptional
17 Aug 2025
Michael
Room was small but very clean and the staff were extremely helpful, friendly and helpful
Leisure Partner
10/10
Exceptional
16 Aug 2025
Georgiena
Wonderful location on Manhattan's Upper East Side. Museums, restaurants, Central Park are all close by. We stayed here because its 10 short blocks to Lenox Hill Hospital. For out-of-towners -- know that the rooms are small, but hopefully you will be out exploring this great city. Very welcoming staff, cozy. We will stay there again.
Business Partner
6/10
Pleasant
12 Aug 2025
Cindy
Elevator kept breaking. Front desk very friendly. Should not talk politics with guests!!!
8/10
Excellent
09 Aug 2025
Jina
The hotel location is convenient. The price is good for NYC. The rooms are very small. The bed is comfortable and the employees are helpful and polite.
Friends_and_family Family
2/10
Poor
07 Aug 2025
Verified traveler
We arrived at the hotel at 3:30pm ( 30 minutes past check-in). Our room was not ready and they couldn’t tell us when it would be… we were there to attend a shiva service so were forced to get ready in a public bathroom and leave our luggage in another families accommodations. We were told we would be called when the room was ready but did not receive a call. We had to go back to the front desk to find out our when we could get into the room ( past the time of our service). We were not able to get into our room till the evening when we arrived back only to find out that they had overbooked many rooms during our day. The rooms are extremely small and the AC stopped working in the middle of the night. Will not book again in the future.
Friends_and_family Family
8/10
Excellent
05 Aug 2025
Zion
Nice
8/10
Excellent
04 Aug 2025
Reza
Small room
10/10
Exceptional
31 Jul 2025
Francisco
Great location. Nice staff. Small rooms. Will come back.
10/10
Exceptional
30 Jul 2025
Andy

Great spot in Upper East Side

Terrific little hotel. Clean, very well located. Just extremely tight.
Business Family
10/10
Exceptional
28 Jul 2025
Douglas
This is a small hotel with great staff and excellent location. Rooms are very small so if you're someone who likes to spend a lot of time in your room, this is probably not for you if you're more than 1 person. But we were out and about most of the time so it was perfect for us. Two suggestions: the outdoor patio needs attention in order for guests to use and it would be helpful if the room with multiple tables could be opened before 9am since the available tables around the coffee area filled up quickly. We will definitely stay here on our next visit.
Leisure Partner
10/10
Exceptional
22 Jul 2025
Vineet
Great staff
10/10
Exceptional
17 Jul 2025
Connor
It was unique and interesting and the staff were genuine and extremely helpful. Like staying at someone’s house
Leisure Family
10/10
Exceptional
09 Jul 2025
Dina

Great Boutique Hotel

This is a boutique hotel located on the upper east side. It’s extremely clean and quiet. Plenty of nice touches like water available all day. Coffee and tea available all day. Also there is a coffee bar and they will
Make you an espresso or latte (not free) plenty of great places to eat. My daughter lives a few blocks away and we wlll be coming here whenever we visit her.
Partner
10/10
Exceptional
07 Jul 2025
Karen

UES Hideaway

I've walked by this hotel so many times and wondered what it was like. I recently had the chance to check it out when visiting family in the neighborhood. It's a delight. Yes the rooms are small, but they're stylish, good lighting, good bed. The front desk women are absolutely lovely, friendly and helpful. I love being able to get a coffee then head back upstairs. The location is terrific for exploring the UES.
Friends_and_family Family
10/10
Exceptional
06 Jul 2025
Margarita
Like the little location!
Leisure Partner
10/10
Exceptional
02 Jul 2025
Henry
Convenient location. Helpful staff.
Leisure Self
10/10
Exceptional
27 Jun 2025
Natasha
What a fun hotel! Loved the charm of our room and the antique elevator. I roomed with my daughter and we had plenty of space, although the room is not as big as traditional hotels, but I’m sure quite normal for NYC. Loved the quality of the bathroom fixtures and the water pressure was perfect. Would definitely stay again!
Leisure Family
10/10
Exceptional
26 Jun 2025
Yanyun
Very clean
10/10
Exceptional
24 Jun 2025
Christopher
Staff were exceptional!! Rooms were very clean but small…location was great!
Leisure Family
10/10
Exceptional
20 Jun 2025
Michele
Voco at The Franklin was perfect from beginning to end. The staff was very friendly and accommodating. They were always willing to help with our tourist questions. The rooms were clean and the welcome cookie was delicious. Thanks for making our NYC trip perfect with your accommodations!
Friends_and_family Family
6/10
Pleasant
19 Jun 2025
Nina
Well located to area museums.
Leisure Friends
10/10
Exceptional
16 Jun 2025
steve

Great place to stay

clean and excellent location.. great shower and comfortable bed
Partner
8/10
Excellent
16 Jun 2025
Nataliya
I booked the hotel about a month before the trip. This was the closest hotel to the place where I had an appointment, so I choose it for that particular reason. I booked a double room and that was my mistake because the bed is smaller than the queen ben, and at the last moment we decided to take our little granddaughter with us to show her the City. When the front desk lady saw our group she was concerned that we might not like our room and wanted to show it to us before checking in. We were OK because we had to stay overnight only. But next time I will definitely order a bigger room. All the imperfections of the room were offset by the wonderful helping and caring staff. Perfect location, just several blocks to the Central Park. Convenient parking garage next door and several others near by. I know that we will need to come again for the same appointment, and I will definitely be booking this hotel again.
Business Family_with_children
4/10
Poor
15 Jun 2025
Leon
At $500/night this is considered a bargain lodging. Good neighborhood. Nice people. Thank goodness the rooms were relatively clean, but tiny and especially the lightless dungeon where I spent the last two nights was a depressing disaster.
Business_and_leisure
4/10
Poor
15 Jun 2025
Susan
Total of 4 nights. First 2 nights in decent room; second 2 nights in tiny, lightless dungeon basement. Depressing.
People were nice.
Business_and_leisure Self
6/10
Pleasant
10 Jun 2025
Debbie

Small rooms

The hotel was located very close to my daughter’s apt
The rooms and bathrooms are very tiny
It was fine for what I needed it for because t basically it was a 1 person room
The bathroom sink was sooo tiny
The room had 2 double beds and there was no space to walk
The safe was in the locked position and the clock told the wrong time
The sheets and towels were fine not bad at all
Right price right location
Self
6/10
Pleasant
10 Jun 2025
Julian
The a/c unit sounded like you were standing next to an airplane engine, nit great when you're trying to sleep
10/10
Exceptional
09 Jun 2025
Eleanor
Loved the building, everything was classy without being pretentious. Staff was super friendly.
Friends_and_family Friends
10/10
Exceptional
06 Jun 2025
Susan
The hotel staff are the most gracious and helpful. Staying here is a privilege!
Leisure Self
10/10
Exceptional
06 Jun 2025
Carlos
This is the cutest boutique hotel in a great location. The staff is 10/10. A shoutout to Xocera (sp?), Salem and David as they were all excellent, so kind, efficient and made us feel very welcome. Our only issue is the room was a little small for 3 people, but I realize this is a NYC issue. It's a very cozy room, just a little bit tricky when trying to get ready. But overall we loved this hotel.
Friends_and_family Family

Location & surroundings

voco The Franklin New York, an IHG Hotel
164 E 87th St, New York, United States

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voco The Franklin New York, an IHG Hotel

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