Name: A11 Apartments Spa Dermique
Address: Ludwinowska, 11, Krakow, 30-331, PL

6/10

Pleasant

20 Oct 2025

Alison

The apartment was nice, but had very limited windows - only in the bedroom, which meant it became quite hot and stuffy, even with the windows open.
One of our key reasons for choosing the apartment was the pool and gym facilities. However these were really disappointing. The pool was very cold as was the hot tub and both were over crowded. The gym had very limited cardio equipment. The location is also not the best as it is a little out of the centre in the other side of the river. However taxis are really cheap and it is walkable if you like walking and time permits, but I think as a result we lost some of the atmosphere of the old town. The man on reception was nice and communication good initially, although when we checked out this morning we spent 30mins trying to find out what to do with the keys as no one was about or answering the phone. Overall on ok stay but improbably would
Look for somewhere else if I visited again.

Friends_and_family Family

10/10

Exceptional

14 Sep 2025

Helen

Excellent location for exploring the city

Leisure Family

10/10

Exceptional

30 Apr 2025

Kevin

Very quiet, excellent friendly staff and facilities.. pool and spa next door.. Sauna in our apartment.. stored suitcases for late departure.. would recommend

Leisure Family

10/10

Exceptional

01 Jun 2024

Lillian

Mixup with check-in, but everything else was very good. We picked the place for parking and parking was provided and they were very flexible about check-out for us.

Leisure Family_with_children

10/10

Exceptional

17 Nov 2023

William Winternitz

Luxury apt with very nice management! Right next to the Lemon gym and a few minutes to the Vistula river and the Hala Forum! I will happily go back!

Business_and_leisure Self

6/10

Pleasant

23 Aug 2023

Awen

Appartment very clean
Host was very helpful
Appartment very hot - no air conditioning- that was the only fault

Leisure Family

10/10

Exceptional

07 Jun 2023

maria

excellent apartment - very clean good facilities

Partner

10/10

Exceptional

07 Dec 2021

Anna

Best place to be

The whole experience was amazing from start to finish, the contact with the property, the check in, transfer, standard of the apartment everything was just outstanding 👏 Definitely will recommend to anyone 👌

Friends_and_family Family

10/10

Exceptional

25 Oct 2020

Stefan

Good location and facilities

Property has a good location and is in quiet area.

Friends_and_family Family

6/10

Pleasant

27 Jun 2019

Sue

When we booked this it said the reception was open 9-9 daily... not the case and when we arrived there was no one on site to check us in. Thankfully our driver made some calls and after about an hour someone came. All they did was give us the key - couldn’t figure out how to get any of the appliances to work and whenever I’d stop at reception there was no one there. Location is ok if you don’t mind walking a couple miles to get anywher.

Leisure Family

10/10

Exceptional

03 Feb 2019

Michael

Perfect little apartment, everything you need!

Found everything great about this place, it is only an apartment. The breakfast wasn't in our building but it was a few mins walk over the road. For a buffet. Usually it's a continental breakfast I find at European buffets. Not this one. It had everything to make a full English, which topped it off for us! Even a fresh omlette/ pancakes/ waffles to order if you wanted to.

If I ever come to Krakow again, I will be staying at the A11 Apartments!

Friends

8/10

Excellent

23 May 2017

K

Good hotel that needs a few small fixes

The apartment was pretty nice, we loved the extra sink space in each room as it made getting ready much easier. It looks as though they are renovating and put the room together too quick. Some small things missing like a vent cover, outlet cover, and I think a hole where a smoke detector was supposed to go. We could not get the sauna to work but the shower/sauna combo would have been great. The beds were comfy and although we did not have time to try any of the spa offerings they were all reasonably priced. Within walking distance to many restaurants and historic landmarks.

2/10

Poor

03 Jul 2026

Morten

The worst hotel I have ever stayed at. There was no reception or staff available to contact. No air conditioning in the apartment. You have to pay to use the pool and gym. The freezer was full of frost buildup and couldn't be used or closed properly. There was a leak from a radiator in the bathroom. The toilet seat was loose. My son had to climb over a gate to let us in because the code didn't work. All in all, a terrible experience, and we switched hotels the next day. Seven days later, they still haven't gotten back to us. Stay away from this place.

Friends_and_family Family

10/10

Exceptional

08 Dec 2025

Ole

Svært fornøyd med oppholdet. Trygt og godt nabolag med vekter som passer på området rundt leilighetene på nattestid. Rommene er store, moderne, behagelige senger og stort og godt kjøkken. Kjempefint med basseng, jacuzzi, badstue noen få meter fra leiligheten. For å komme oss rundt så brukte vi Bolt som er billig og enkelt. De som jobbet der fikset sånn at vi fikk sjekka inn tidligere (om de hadde mulighet til det) etter en lang flyreise. Og det så var det så flott å kommunisere med resepsjonen gjennom sms og de svarte kjapt om det var noe. Vi kommer tilbake til dere neste gang vi besøker Krakow

Friends_and_family Friends

6/10

Pleasant

08 Aug 2025

Marc

Etablissement acceptable loin du centre ville

Etablissement sans aucune réception ; il s'agit plus d'un airbnb. Il a été impossible d'échanger avec nos hôtes et la seule fois où nous les avons vu pour récupérer nos valises cela a été glacial.
La relation client est pourtant essentiel pour partager des conseils avec ses clients. Il me semble ...
Au niveau confort le rapport qualité prix est très correct. Cependant l'établissement est plutôt à trente minutes à pied du Château du Wawel mais la ballade en longeant la vistule est très agréable.
Attention la piscine en photo n'est pas dans l'établissement mais au club lemon situé à côté (comme la salle de sport) : la piscine est plus une patageoire pour enfants et le prix est dissuasif pour une heure (cf site web du club).
Nous disposions du studio qui est de fait une véranda au toit vitrée donnant sur les balcons des appartements situés au dessus. C'est assez dérangeant pour l'intimité et pour les réveils tardifs ...

Friends_and_family Family

2/10

Poor

23 Jul 2025

Magnus

Slitet rum

Ingen AC, höll på att krevera på natten. Barnen kunde inte sova pga värmen. Slitet rum.

Friends_and_family Family

10/10

Exceptional

25 Aug 2024

Laura

L'appartamento è molto bello e molto pulito. Il proprietario molto disponibile. Il centro è raggiungibile con una piacevole camminata di 10 -15 min. Molto piacevole l'idromassaggio a fine giornata.

Leisure Family

10/10

Exceptional

12 Aug 2024

Alessandra

Super central location! Ideal for family with kids. Spacious and clean.

Leisure Family_with_children

10/10

Exceptional

17 May 2024

Anthony

Logement très propre, calme et très spacieux avec de grande pièce, literie confortable. Rien à redire sur le logement

Le seul point négatif est que l’on nous vend un logement avec piscine dans la résidence, mais celle ci est payante en supplément par jour.

Leisure Friends

10/10

Exceptional

05 Apr 2024

Susan

Dejlig ferie

Dejlig lejlighed og fin beliggenhed. Meget hjælpsom vært. Det har været rigtigt dejligt

Friends_and_family Family

8/10

Excellent

02 Apr 2024

Angela

Die Lage der Wohnung ist sehr günstig. Das Schlafen ohne richtige Verdunkelung im Studio war gewöhnungsbedürftig. Es fiel uns schwer bei der Anreise die Rezeption zu finden.

Leisure Family

10/10

Exceptional

26 Dec 2023

linita

Appartamento moderno, pulito e spazioso, dotato di tutto:lavastoviglie,lavatrice, macchina del caffe', ventilatore e piccola aria condizionata. Fuoribdal centro ma comodissimo perche' con i mezzi ci si sposta facilmente, consiglio di utilizzare i mrzzi perche' visotando la citta a poesi alla fine della giornata si fanno veramente tanti chilometri. Con la reception abbiamo orgnanozzato sia il transfer in aeroporto sia la gita ad auschwitz

Leisure Family

10/10

Exceptional

21 Oct 2023

Brian

👍👍👍👍 til familier.

Perfekt placering.
Gå afstand til Krakow centrum.
Morgenmad lækker, dog viste vi ikke at man skulle gå 500 meter til Hilton hvor morgenmad blev serveret, men ingen problem i det.
Fantastisk vært som hjalp ved modtagelse og afrejse.
Så alt i alt, kan 100 % anbefales til familier der ønsker at bo tæt på alt i Krakow.

Friends_and_family Family

8/10

Excellent

28 Jul 2023

Jeanette

Familieferie

Friends_and_family Family

6/10

Pleasant

09 Nov 2021

irina

Lägenheten var fin men de två bäddsofforna som fanns var inte sköna. De saknade bäddmadrass vilket gjorde att de inte kändes så rena.

Vi bokade lägenheten för att ha tillgång till bad. Det var ett allmänt bad vilket vi inte förstod. När vi försökte bada var det simskola och helt fullt i bassängen. Gymmet var väldigt bra. Både gym och bad kostade extra

Friends_and_family Family

10/10

Exceptional

26 Jul 2021

Mikael

Homey hotel with good hostess.

We stayed for four nights (two adult and one child) at the accommodation in July 2021 and had a very nice stay.
The hostess was extremely helpful and communicative. She was a great aid both in connection to our stay in general and with organizing different tours for nearby tourists sites.
The room was more homey than a regular hotel room, but had everything that we needed during out stay.
We may return and can recommend other to stay here as well.

Friends_and_family Family

10/10

Exceptional

01 Aug 2020

Adam

Rodzina z psem

Jako doświadczony bywalec w rożnego typu apartamentach. Ten mogę polecić 10/10
Wygodny i czysty... a dodatki najlepsze na świecie.

Friends_and_family Family

8/10

Excellent

11 Mar 2020

Verified traveler

Siisti moderni huone lähellä nähtävyyksiä. Kauneushoitolan hoidot edullisia ja hyviä. Erittäin ystävällinen ja avulias henkilökunta. Kyyti lentokentälle ja takaisin järjestyi helposti ja oli luotettava.

Leisure Friends

10/10

Exceptional

08 Dec 2019

joanna

A11 Apartaments & Dermique

W apartamencie bylismy z rodziną od 3 - 7 grudnia i powiem ze to chyba najlepsze miejsce w polsce jakie odwiedzilam. Pani która zajmowala sie nami byla bardzo pozytywnie nastawiona, bardzo sympatyczna i we wszyskim nam pomagala. Stan apartamentu na najwyższym poziomie. Czysto,schludnie i wyposażenie sprawilo nasz pobyt naprawde przyjemnym. Dziekujemy obsludze raz jeszcze i polecamy 1000%

Friends_and_family Family

8/10

Excellent

20 Oct 2019

Verified traveler

Stor rummelig lejlighed, både plusser og minus

Selve lejligheden er virkelig stor og rummelig. Flot indrettet og dejligt med plads. Skønt med tv i både stue og soveværelset. Virkelig lækker sofa, man kan flyde i efter Krakow er vandret rundt. Dejlig beliggenhed tæt på flod og slottet. Vi havde to børn med på 5 og 8, og de kunne gå til byen og retur.
Dejligt stort køkken med tre skuffe fryser. Der står der kan være 6 personer i lejlighed, men der er ikke siddepladser nok til 6.
Vi bookede dette hotel pga. Lejlighedens størrelse, indretningen og fordi der var pool. Men vi er skuffet over at poolen koster penge. Det har vi ikke kunne finde oplysninger om. Kostede (med rabat) 4 euro pr. Person pr. Gang. Vi prøvede ikke pool, da vi syntes det var for dyrt. Synes dette bør oplyses af hotels.com!
Vi kunne godt tænke os, at der var 24 timers reception. Vi aftalte at tjekke ud og ligge nøglen i reception kl. 7.30 om morgenen. Men der var låst. Måtte ligge den i en lanterne og oplyste dette pr. SMS.
Men lækker lejlighed, kæmpe badeværelse og skøn Walk in garderobe. Lige lidt få mangler i form af siddepladser hvis man er 6, måske et spisebord, men bardisken ved køkken fungerede okay. Dejlig store tv. Mikroovn ville være en ekstra plus, det var der ikke.

Friends_and_family Family

10/10

Exceptional

07 Oct 2019

Verified traveler

Very friendly service! Unfortunately the sauna was not working when I arrived but the next day it was resolved.
There was info on minibar prices in the appartment, but I didn't see a minibar. There was no safe. Other than that, facilities were good, location nice. Appartment was clean and very spacious.

Business

10/10

Exceptional

19 Aug 2019

Monika

Super pozytywne miejsce

Wspaniale, super pozytywne miejsce, obsługa bardzo miła i gościnna, uczyni i kompetentni ludzie. Na pewno będziemy tam wracać.

Family

10/10

Exceptional

09 May 2019

Robert

Pozytywnie :-)

Jedna drobna uwaga - doba powinna kończyć się co najmniej o 12.00.

Family

2/10

Poor

23 Apr 2019

yehuda

הבעל הבית אדם אלים וברוטלי

Friends

10/10

Exceptional

14 Jan 2019

Verified traveler

Sehr modern und uns sauber. Gut gelegen für Trips in die Stadt.
Tolle Möglichkeiten im Haus mit Fitness, Schwimmbad, Sauna und Massage. Frühstück im nahegelegenen Hilton war sehr gut !

6/10

Pleasant

14 Jan 2019

Pablo

No está mal, pero mejor el Hilton Garden Inn

La habitación no tenía calefacción, tan solo un calefactor. La piscina climatizada no pertenece al hotel y solo se puede usar pagando un suplemento de 20PLN. En invierno no es muy agradable tener que salir a -8C abrigado, cambiarse en los vestuarios, bañarse y luego volver a salir a -8C a la calle para volver a la habitación. Una pena, puesto que nos decidimos por este apartamento/hotel por la piscina. La ducha bien, pero el agua se filtraba por abajo. ¿Resultado? El baño inundado. Dan secador, pero en el baño no hay enchufe... No había nadie en recepción desde las 4pm hasta las 9am, hay que llamar a un teléfono que a veces cogen y otras no. Bien que ofrezcan desayuno en el Hilton de al lado (5 min andando) con descuento. Colchón cómodo, aunque almohadas y colcha no tanto. Cocina completa y equipada, aquí sí que no echamos en falta nada. Tabla de planchar y perchas en el armario. Una pena que solo se pueda cenar en el restaurante del Hilton Garden Inn. Un punto a favor es que nos sugirieron Über Eats para pedir comida a domicilio. Al final, sale más a cuenta hospedarse allí directamente.

Family

8/10

Excellent

04 Dec 2018

Verified traveler

.
hyggelig personale.Flotte lokaler Litt for langt inn til sentrum

Leisure Friends

10/10

Exceptional

20 Oct 2018

Sven

Große Zimmer, sehr netter Service. Vom Hotel aus viele Sehenswürdigkeiten auch gut zu Fuß zu erreichen.

10/10

Exceptional

17 Sep 2018

Luigi

Classy and nice apartment

This is a very nice apartment near the center.
2 room and sauna... really classy
I was 4 days for business and very satisfied

6/10

Pleasant

15 Sep 2018

Eli-Beate

You get what you pay for

Big appartment but when situated in the basement with windows only in the bedrooms, this wasn’t for us. The free breakfast was only for two( ordered for 5) and had to be eaten in another hotel quite a good walk away. Swimming pool NOT free of charge , as we thought reading the add. Also, problems with the refrigerator/ freezer wasn’t fixed, so we had to do it ourself. Too much ice didn’t cool the fridge so, no, want go back to this one.

Family

10/10

Exceptional

31 Aug 2018

Alina

appartement très classe pas loin du centre

Très bel appartement avec une magnifique déco, grand et confortable.
J'y retournerai avec plaisir.

Family

6/10

Pleasant

11 Jan 2018

Christoph

Sauberes, gepflegtes Apartment.

Das Apartment hat uns sehr gut gefallen. Alles war sauber und die Lage ist recht zentral. Leider fiel während unseres Aufenthaltes andauernd der Strom aus.

6/10

Pleasant

03 Sep 2017

Verified traveler

the room was not the room i've booked and didn't correspondend .

10/10

Exceptional

16 Jul 2017

Verified traveler

Je recommande

Un très bon séjour, le personnel est super et l'endroit est très bien situé 30 min du centre à pied

Partner