Name: New Port Hotel
Address: Bulwar Wolynski, 4, Krakow, 30-302, PL

6/10

Pleasant

20 Jul 2026

Guido

Weird place. On the water, I knew. It’s a bunch of houseboats, I learned. Nice rooms, 5 per houseboat, with an unfortunate twist: bed upstairs, everything else downstairs. Inconvenient if you have to get up in the middle of the night. A steep and narrow staircase connects. It’s hard to reach (cars can’t go there), over poorly maintained footpaths. Directly behind is a loud carnival. Breakfast is a coupon for a restaurant next to the carnival. Food is fine though.

Self

2/10

Poor

12 Jul 2026

Turki

Good

8/10

Excellent

04 Jun 2026

Blaize

This is a unique spot to stay. It’s fun an easy to travel along lime scooters by the river. It’s a bit of a walk int old town, but not too far. Due to construction nearby, it’s currently quite hard to get your luggage there from the street, you must walk about 300m and go down several sets of stairs. This also must be factored in when you are ordering food or getting taxis when leaving the property. I wish I had known that the windows were not tinted for privacy.
Also the top level where the bed is has a low ceiling you need to be mindful of. I am short but managed to knock my head several times.
Also the hot water seems limited. I had quite a long shower and ran out (30 mins or so)

Overall, nice place to stay. But if you want lots of ease and hands off luxury maybe stay somewhere else.

If I came again I would book a room with the balcony to sit outside

Self

10/10

Exceptional

23 May 2026

Alex

A super location for summer weather in Krakow

Partner

10/10

Exceptional

11 Apr 2026

Andrew Ian

Great staff

Friends

10/10

Exceptional

06 Mar 2026

Olga

If you are looking for something different, it's a perfect place. The hotel actually floats on the river, and you can (very rarely) feel the waves rocking it a tiny bit. The ceiling upstairs is quite low, but it's obvious from the pictures. It's within 20-30 min walk from the town centre and 5 min walk from the congress centre - perfect if you are in Krakow for a congress.

Self

10/10

Exceptional

02 Mar 2026

Craig

Staff very good,breakfast freshly cooked tasty. 10 minutes walk to local shops. Food drink and entertainment in the forum next to the hotel very good.

Partner

10/10

Exceptional

25 Feb 2026

Dawn

Room was spotless, everyday the cleaners did an excellent job

Partner

10/10

Exceptional

25 Jan 2026

Karen

The uniqueness of the room.The bathroom was ideal very modern. It was minus 12 and thick snow when we were there but the room was nice and cosy. And nice hot chocolate at reception It was lovely and clean. The staff were lovely. The breakfast (not included) was very nice. IDue to the weather. We didn’t make use of top deck bar but I couldn’t imagine it would be lovely, the river was nearly completely frozen. The stairs could be an issue for people with mobility problems. The view from the room was fantastic. We asked the hotel to book our transfer, which was on time each way. The taxi cannot take you right to the door, so you have to carry you case down/up 3 sets of steps, which wasn’t an issue for us.

8/10

Excellent

28 Sep 2025

Syed

I enjoyed the clean room and helpful staff. Only thing was lugging the luggage down those particular steps was kind of annoying and the height of the loft ceiling for the bedroom was quite small (and I'm short myself).

Business_and_leisure

10/10

Exceptional

19 Sep 2025

Brian James

Great being on the river staff very helpful especially Kasper nothing to much trouble but property would nt be suitable for anybody with a disability

Leisure Partner

10/10

Exceptional

09 Sep 2025

Michael

Very unique apartments floating upon the river, complete with balcony. Wonderful bed. Not to far to the main old town square.

Leisure Self

10/10

Exceptional

10 Jul 2025

Amber

Peaceful stay

We found this hotel through TikTok and we are glad we did. The hotel was peaceful, staff were very kind and overall just a fabulous stay.

Partner

10/10

Exceptional

17 May 2025

Artur

Amazing hotel!
Even better view!
Best hotel weve stayed at in Kraków

Friends_and_family Family

10/10

Exceptional

08 May 2025

Joe

Riverboat Rooms 👌

Great Hotel, amazing setting. Literally on the river. It was that pleasant i spent the one afternoon just chilling in my room watching the boats cruising past the window

Business

10/10

Exceptional

16 Nov 2023

Erik

Must visit!

One of the most remarkable hotels I have ever stayed in

Self

10/10

Exceptional

04 Sep 2023

Anderson

unique place - top notch - i would stay there again

8/10

Excellent

25 Jul 2023

Adam

Great idea but staff is not so great

Amazing location. We were looking forward to wake up peacefully with the river views, and no rush since the breakfast was served until 1pm. Sadly that didn't happen.

After first night we got woken up by consistent knocking at 9:45. I woke up walked down only to be asked if I need houskeeping. Like seriously empty rooms are being cleaned at 12:00 why do you wake your guests upat 9:45?

Next day even worse at 8:30 we got woken up by a lady handing me over 6 bottles of water. I don't know if the lady did it to get tips, but all she got is not returning customers. I mean if I need something I would call and ask for it. I rather sleep thou.

When we were checking out I was about to raise this with a lady at reception but she didn't even ask how was our stay and started looking after other clients who drank the whole minibar. Other clients got 15 percent of on direct booking, we were not even asked if all was okay.

Our advice would be, use that do not disturb sign if you want to have a peaceful stay and you will love it.

Partner

10/10

Exceptional

17 Jun 2023

Michael

Just perfect! Modern and easy with great, straightforward facilities made simple in a unique and beautiful location with really professional, friendly helpful and down to earth staff
Stay here!

Leisure Family

10/10

Exceptional

13 May 2023

Oscar

Brilliant location, room and staff

Leisure Friends

6/10

Pleasant

26 Apr 2023

Mark Lewis

It was nice being on the river but no access for taxis.
Staff not very knowledgeable.
A little too far from the centre.
The website describes a bar and breakfast buffet but this is not on site, it is up several flights of not well maintained concrete steps, in a separate hotel.

Leisure Partner

10/10

Exceptional

21 Apr 2023

Annie

Beautiful view from our room!

We really enjoyed our stay at New Port Hotel. The staff was really friendly and gave us a late check out to prep for a wedding in the afternoon. The view is amazing. The front desk has coffee and food for the ducks which was a nice touch. The ceiling height upstairs may be an issue for anyone tall but it was fine for us. We were only upstairs to sleep. We would stay here again when back in Krakow.

Friends_and_family Family

6/10

Pleasant

16 Apr 2023

Caroline

Individual but not particularly comfortable

The positives - quirky, friendly reception, plentiful teabags and milk, river location (with ducks and swans on attendance) - 20-25 mins walk max from anywhere you may want to go - market, old Jewish quarter etc also, Hala Forum where you have breakfast is the best deal in Krakow - we wouldn’t have found it if we had been more central and it provided a variety of cuisines which were the freshest and best value we had anywhere. So downsides - the rooms. Tiny with small ensuite and little sofa downstairs then flimsy stairs to a mezzanine which was just big enough to accommodate standard double and one tiny bedside shelf, the worst thing being not big enough to stand upright and I’m only 5’5” - and sooo hot, even with fan. Room cleaning was random - sometimes towels, sometimes not but it didn’t look as if anything else was done outside if wiping glass in shower.

Partner

10/10

Exceptional

18 Feb 2023

Rachel

New Port Hotel was an amazing stay. So unique with beautiful views across the river, and a lovely atmosphere in the room. The staff were very friendly and responsive to messages. It is a bit of a walk to the sites of Krakow, but very manageable and worth it.

Leisure Partner

10/10

Exceptional

24 Dec 2022

Siti Aminah

My girls love the swans and ducks that will come by the room in the morning. The hotel provided free food for us to feed them.

Leisure Family

10/10

Exceptional

12 Dec 2022

Mark

Good Hotel

Great stay. Very nice hotel on the river that sways a small amount with the current and wind, which is interesting and different. Staff very helpful and friendly when asking about tours and surronding areas.

Partner

10/10

Exceptional

28 Oct 2022

Petr

Vše bylo skvělé

Friends_and_family Family

10/10

Exceptional

20 Jun 2022

Tracey

Fab location. Staff made everything easy. Thoroughly recommend

Leisure Partner

10/10

Exceptional

18 Feb 2022

Hollie

Amazing hotel

The hotel was lovely. Very clean and very modern. The staff were really friendly and the views were great.

Partner

8/10

Excellent

29 Dec 2021

Serhan

Be best friends with the birds

You can be very good friends with ducks and swans in New Port Hotel. 2 level rooms on the river are very nice. View is amazing especially in winter. There are no enough words to explain how nice our visit there.

Partner

10/10

Exceptional

07 Nov 2021

Stéphanie

This boat hotel offers a calm retreat with beautiful views of the river. It is a 20-30 minute walk from the city’s main attractions.

Leisure Partner

8/10

Excellent

05 Nov 2021

Joseph

nice location, and accommodation. Helpful staff.
Couch design poor as sections come apart when used
Overall very nice

Leisure Self

8/10

Excellent

19 Oct 2021

Fiana Huihuan

I love the uniqueness of this hotel property, the room is right on top of the water overseeing part of the old town. The room is very clean and spacious.

The hotel needs to be more proactive on how to get to hotel. We entered the hotel address and was dropped off at a big street with no hotel in sight. There’s no convenient store near the hotel is a bit annoying, especially the hotel doesn’t offer any amenities for purchase. The bathroom door doesn’t stay open, which caused the door to hit the person standing by the sink all the time. The staffs’ English is not very fluent either.

Leisure Friends

6/10

Pleasant

10 Sep 2021

Kevin

Unsafe stairs, hot upper area, too small,

Leisure Family

10/10

Exceptional

12 Aug 2021

Verified traveler

Brand-new hotel, just opened. Built over several platforms that float on the river, anchored in place by metal beams and cables. The room was modern and resembled a balcony stateroom on a cruise ship, especially the bathroom, except that this here had an upstairs loft where the bed was. And like a cruise ship, the platforms rock gently when boats pass by or the wind stirs up small waves. At night there was no traffic so no rocking. The balcony was fabulous with awesome view and nice furniture. Amenities included wall-mounted hand/hair soap dispensers, a small fridge (stocked with candy and soda), a large safe, a kettle with coffee and tea supplies, glasses and a couple of small bottles of water. Good WiFi and a TV that easily hooks up with your phone in a couple of clicks for casting of YouTube. The air conditioner was up in the loft. Cold air came downstairs so that worked well. I wonder how well it will work for heating up the downstairs in winter, as hot air goes up rather than down. My only dislike was the desk and storage shelves that are under the stairs. I kept worrying that I will forget and get up and bang my head into the underside of the stairs. Similarly, the loft is under a pitched roof, so had to mind my head when getting up from bed. It was a very enjoyable stay, the staff and manager are exceptionally nice and competent. There's a recreation complex with bars and restaurants on shore a few steps away. And lots of e-scooters to ride into town.

10/10

Exceptional

16 Jul 2026

Tania

Dejligt sted særligt at kunne følge livet på floden, god wifi og fedt at kunne hente kaffe i receptionen.

Partner

10/10

Exceptional

25 Nov 2025

Anni

Virkelig flotte værelser, utrolig lækker beliggenhed og meget venligt personale

Partner

10/10

Exceptional

16 Oct 2025

Katharina

Immer wieder gerne

Partner

10/10

Exceptional

10 Oct 2025

Nazmi

Perfect of Krakow

Oda Hizmeti hariç herşey süper mükemmel bir manzara Harika bir otel mutlaka tekrar gideceğim

Business

10/10

Exceptional

02 Aug 2025

Raquel

Me encantó, es un lugar en donde verdaderamente puedes descansar viendo las vista desde el río, súper cómodo, la recepción es muy amable. Es muy fácil trasladarse a pie a diferentes restaurantes o al centro, también está cerca una estación de autobuses que esos mismos te dejan directamente al aeropuerto. Lo súper recomiendo

Leisure Partner

8/10

Excellent

01 Jun 2025

Vhinoodj Andre

Fijne en unieke locatie! Goede uitvalbasis om de stad te verkennen.

Personeel is behulpzaam maar niet altijd capabel. Meerdere vragen, waaronder waar kunnen we een fiets huren konden niet worden beantwoord. Dit hebben we uiteindelijk zelf uitgezocht.

In de ochtenden was het heerlijk wakker worden met de kerkklokken van de Wawel. In de avond was het wat luidruchtig vanwege party boats die voorbij varen. Als je een vroege slaper bent en met het raam open wil slapen, kan dit hinder geven.

Kamers zijn netjes en worden elke dag schoongemaakt. Echter hadden wij wel een erge rioolgeur in onze badkamer hangen. Antwoord hierop was dat dit te maken had met het weer en het water.

Verder is het ontbijt dat wordt aangeboden erg teleurstellend, maar hier is het hotel zich van bewust en zijn er mee bezig. Advies is om lekker in de wijk Kazimierz op zoek te gaan naar een ontbijtje, genoeg keuze.

Bij het Forum kan je gemakkelijk (bewaakt) parkeren voor 16 euro per dag. Dit is nog geen 5 minuten lopen van het hotel.

Leisure Partner

10/10

Exceptional

21 Mar 2025

Tommaso

a floating hotel

i did not realize it is a floating hotel when booking.
It is a fantastic experience!

Business Self

8/10

Excellent

14 Jun 2024

Iljas

Draußen war es abends zu laut

Partner

10/10

Exceptional

14 May 2024

Eva Mælum

En opplevelse å bo på dette hotellet! Koselig å sitte på verandaen og nyte roen! Kunne vært en felles uteplass på andre siden slik at man kunne kost seg i ettermiddagssola - ellers perfekt!

Friends_and_family Friends

6/10

Pleasant

22 Apr 2024

Gilberto

Incredibly hard access to property.

Leisure Family

10/10

Exceptional

23 Nov 2023

Ali

Very service mided staff, clean and amazing view. Recommend it strongly

Business

10/10

Exceptional

26 Aug 2023

amandine

le séjour a été fantastique, très propre, très accueillant, très exotique et romantique sur l'eau. à refaire surtout avec grand plaisir ! amandine et bartlomiej couple franco-polonais

Partner

10/10

Exceptional

17 Jan 2023

Didier

Hôtel original et agréable

Hôtel original sur l'eau. A une 10aine de minutes à pied du centre historique.
Quartier assez calme.
Acceuil très agréable.
Chambre un peu étroite et on ne tient pas debout en haut mais tout à l'intérieur est de très bonne qualité.

Partner

8/10

Excellent

18 Oct 2022

Samuel

Chambre très très très propre.
Vu magnifique !
A 20’ à pied de tous les lieux importants
Seul point négatif, le petit déjeuner, pas de carte en anglais, les serveurs ne comprennent pas l’anglais, 1er jour, on est tombé sur qqn qui nous a pas expliqué pour le café, donc pas de café.. et la carte est très orienté petit déjeuner allemand américain, pas de viennoiseries ou de petit déjeuner sucrée.
Pas de choix de jus, seulement jus d’orange avec jus. Le côté buffet est faux c’est pas un buffet.

Leisure Partner

8/10

Excellent

17 Oct 2022

Alexandra

Fantastiskt att bo på floden

Trevlig personal och rummen var rena och fräscha. Helt fantastiskt läge, vi älskade att bo på floden med vattnet precis utanför fönstret.

Minus för frukosten som inte alls var bra.

Partner