B&B Hotel Kraków Centrum

Poland , Krakow
KRAKOW, Ul Monte Cassino 1
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100 reviews shown

10/10

Exceptional

14 Mar 2026

Martin

B&B Centrum is an excellent place to stay when visiting Krakow Old Town. All the staff where first class they couldn't do enough for you. We were there for 3 days and 2 nights and there were different reception staff on each occasion, but all were excellent. Was a small selection of items to purchase if needed, IE water, snacks, sweets. Their breakfast is first class, the selection would suit all tastes from hot food to cold. There was always ample amount of choice plus they always restocked. Highly recommend the breakfast. One of the best from our many stays in Europe. The location is also excellent to visit the many sites, which can easily be done on foot. Transport is convenient with buses and trams, which are right outside the hotel. A cafe is just across the road too.

Partner

10/10

Exceptional

08 Mar 2026

Timothy

Very convenient for the bus stop to the airport and attractions along the Vistula, including the Ferris Wheel and tethered Balloon. A short and inexpensive tram ride to the old city and Station. Beds were comfortable and spacious, the staff were efficient and friendly. Absolutely nothing negative to say about this hotel which we used as a family of three for a long weekend.

Friends_and_family Family

8/10

Excellent

19 Jan 2026

Marianna

We stayed one night everything was perfect !

10/10

Exceptional

19 Jan 2026

Matthew

Room was very clean, bed was comfy and staff were nice and efficient. As i arrived late after a long day and i wanted to rest, i was checked jn quickly given my room key and that was excellent. The brekafast served in the morning was awesome, fruit, pastries, yoghurt, juice, coffee and lots more. Location was good, there is a tram stop out the front and other forms of transport are close walking distance. Very good hotel overall, shame i only stayed for one night

Leisure Self

8/10

Excellent

28 Dec 2025

Clare

The hotel was very clean & the staff friendly. It was very warm — which was great when coming in from the cold outside, but we couldn’t get our room to cool down properly without opening the window (which brought traffic noise in). Room was very comfortable. Breakfast had a good range of options, including for a vegetarian

10/10

Exceptional

19 Dec 2025

Cecilia

Great for a short stay, easy walk to the old city and other attractions

Leisure Self

10/10

Exceptional

11 Dec 2025

Rebecca

Hotel VERY convenient for public transport from the airport and easy to locate by foot. Pleasant walk across the river from the city centre (trams and buses also serve). Staff pleasant and welcoming. Room and communal areas clean and well maintained. Hotel sells a small selection of groceries but there is a convenience store located next to the hotel too!

Leisure Self

6/10

Pleasant

23 Nov 2025

Barbara

The entrance to the garage was hard to find. There is no parking spaces just paid garage which is inconvenient.
We only stayed one night and did not use any services.
I did not like the location or the decor of the hotel. The person at the customer service was very formal. I will not stay there again.

Leisure Family

10/10

Exceptional

03 Nov 2025

Januario

I love the hotel, the room was spotless, the shower, and the bathroom was excellent. All the staffs were so friendly and helpful. Perfect location

10/10

Exceptional

03 Nov 2025

Gary

We had an enjoyable stay, the apartment was clean in a great location and had everything we needed including a bottle of wine which was appreciated.

8/10

Excellent

21 Oct 2025

Kevin

Good location.

Partner

10/10

Exceptional

20 Oct 2025

HaMy

Everything was excellent, would love to stay here again!

Leisure Partner

10/10

Exceptional

19 Oct 2025

Julie

I stayed here with a group, and we had a wonderful stay. The rooms were comfortable, the location was excellent for accessing different parts of Krakow, and the breakfast was generous and delicious. The only issue we had was some loud neighbors in some of the rooms, but they quieted down when made aware of the situation.

Business

10/10

Exceptional

24 Sep 2025

Aury

Excellent

Leisure Family

8/10

Excellent

16 Sep 2025

Roberto

Good value for your money. Dining options are limited and have to walk about 10 min to find good eats. Breakfast is standard and not a lot of options.

Leisure Self

6/10

Pleasant

13 Sep 2025

Mary

The breakfast buffet was absolutely wonderful. The rooms ect were clean and crisp. The staff: The young ladies working when I came in were pleasant and the house keeping young lady was full of smiles. The young gentleman working there literally could not be bothered. I asked him if he could please call me a cab when I checked out, because I dont speak the language and I was traveling alone. I have had such bad experiences with upcharges in Poland. Most of the taxi drivers don't use meters. They just tell you what they want to charge. Anyway, he did reluctantly call. I did give him a tip for calling which he did look surprised by and he did seem to appreciate it. It should not be such a big deal to call a cab for a customer. Anyway, The Grot Hotel in Malbork were soo nice and accommodating, but many places are not. I will never stay there again because you don't want to feel like a burden when you pay good money to go somewhere.

Leisure Self

6/10

Pleasant

27 Aug 2025

Michael

Staff was very nice and so was the breakfast buffet. The room was very cramped. The bed was extremely uncomfortable…The pillows were like sand bags. The comforter was way too thick(The AC barely works and with window is locked shut) and they don’t use fitted sheets on the bed. With my tossing and turning I wind up sleeping on the mattress cover. The only two nights I slept well was when I was drinking booze.

Business Self

10/10

Exceptional

24 Aug 2025

Ryan

Nice hotel close to Old Town. Very friendly staff.

10/10

Exceptional

30 Jul 2025

Zoltan

Great location, quite place. I totally liked my stay at the property!

Leisure Family

10/10

Exceptional

27 Jul 2025

Antonio González

Great hotel

10/10

Exceptional

24 Jul 2025

Olga

It was a great hotel, with a great location and price.

Self

10/10

Exceptional

09 Jul 2025

Ali

I like the room with conditioner, I hope the create and connect tape water with hose for washing after using the toilet it is more healthy than using tissue after using toilet

Leisure Family

10/10

Exceptional

08 Jul 2025

2 night break

Short 2 night break in Krakow, hotel right on the river, close to the balloon ride and ferris wheel etc. Easy to walk to all the attractions via the river walk, 20 min gentle walk.
Parking available under the hotel, look out for the easily missed carpark entrance about halfway along the hotel frontage. Great buffet btlrwakfast available.

Partner

10/10

Exceptional

02 Jul 2025

Maria

Acomodating with luggage and close to train station

Leisure

6/10

Pleasant

29 May 2025

Walter

Great location. Very good breakfasts. Clean room, disappointed with dirty sheets on one bed. Receptionist replaced with the clean ones and offered monetary compensation which we never received.

10/10

Exceptional

24 May 2025

Claire

Conveniently placed within walking distance of Old Town. Transport (trams and bus) next to hotel.

Leisure Partner

10/10

Exceptional

17 May 2025

Julie

The girls at the front desk were extremely helpful when I asked them how to navigate getting from one location to another.

Leisure Family

10/10

Exceptional

17 May 2025

Rebekah

Good location, clean, staff welcoming, would recommend

Leisure Family

8/10

Excellent

03 May 2025

Ricardo

Good hotel!!! Very good breakfast!!!

Friends_and_family Family

10/10

Exceptional

09 Mar 2025

Alan

Great location, located approx 20 mins walk from Old Town and close to the castle. Hotel was clean, friendly staff and great value for money. Highly recommend.

Leisure Partner

2/10

Poor

07 Mar 2025

Murat

Can not stand the noise from the street. Traffic lights are making so loud noise. I understand that is for blind people but disturbed my sleep.

Business

6/10

Pleasant

13 Jan 2025

Nohelia

If you are super picky about cleanliness maybe consider another place. It was not dirty but rooms could’ve been cleaned better (we found some hairs in the bed when checking in). Aside from that, location is convenient, a tram station is right in front of the hotel, as well as bus stations, and old town is a short 15min walk. The staff were friendly and if you add breakfast to your reservation the food was plenty and tasty.

Leisure Partner

10/10

Exceptional

31 Dec 2024

weng kheong

It is close to my office and like their breakfast buffet.

Business Self

8/10

Excellent

09 Dec 2024

Verified traveler

Great location

Good hotel, staff were nice, great location

Friends_and_family Family

10/10

Exceptional

22 Nov 2024

Patrick

Loved this stay. Friendly staff. Convinient location.

Business Self

8/10

Excellent

02 Oct 2024

Ishtiaq

I stayed for 3 nights and found this place 'good'. There is direct link to airport via public transport only meters away. As my event was in the ICE Krakow Congress Centre, I could comfortably walk. The road crossing is convenient as there are pedestrian road crossing signals in place. There is a convenience store next to the hotel. Room was spacious with tea and coffee facility. There was no wardrobe but there was clothes hanging facility. Wifi was reasonable and room cleaning was satisfactory. I would consider to stay in this hotel in future as well.

Business Self

8/10

Excellent

25 Sep 2024

Tomasz

Good value for money

6/10

Pleasant

24 Aug 2024

Anurag

Average accommodation, sub par rooms near old town

Very basic accommodation right across the bridge. Easy to get to old town centre in around 15 minutes by tram. Property is not the cleanest or the most well maintained or the most well equipped. Strange smell in the corridors. Service is also quite lackluster and left a lot to be desired in terms of hospitality.

Friends_and_family Friends

10/10

Exceptional

13 Aug 2024

Mile

Good stuff

Leisure Partner

2/10

Poor

12 Jul 2024

Clayton

This was an awful stay. The AC wasn’t working on the first night. We reported it the next morning and by that evening they had not fixed it the AC and had not moved us to a room with working AC. I requested a refund and still don’t have a response. We left and went to another hotel because it was so hot.

Leisure Partner

10/10

Exceptional

11 Jul 2024

Stephen

Nice simple hotel. Friendly staff. Decent breakfast. 10min walk to Old Town.

Leisure Self

10/10

Exceptional

10 Jul 2024

Kenneth

Great hotel

Messed about with one member of staff but the rest of the staff was brilliant this was my 3 stay at a B&B hotel and also booked for Budapest and Vienna at B&B hotels

Self

10/10

Exceptional

28 May 2024

Dariusz

It was amazing 👍

10/10

Exceptional

16 May 2024

Achit

Meh

10/10

Exceptional

18 Mar 2024

Emma

Excellent stay
Room clean, modern and spacious. Area very good and we felt safe walking about at night.
Everything close by and they tram on the doorstep was brilliant. 10/10. Would stay again.

Leisure Partner

8/10

Excellent

24 Dec 2023

Paul

Air conditioning is disabled in early October.

Leisure

10/10

Exceptional

27 Nov 2023

James

Excellent stay and will book again

Leisure Partner

10/10

Exceptional

05 Oct 2023

Steven

Very clean & tidy in a good location.

It was in a good location. The airport bus stop was across the road as was a good tram stop to the centre. It was also walkable (for me) from the train & bus station. The hotel was very clean. I liked the keycode to enter the room which worked 100% of the time. Excellent shower. Very close by was a mini supermarket. The wi-fi connection was very good except for a short period of time.

Self

10/10

Exceptional

21 Sep 2023

Jessica

Such a lovely stay staff were very helpful and friendly

Leisure Partner

6/10

Pleasant

19 Sep 2023

Alexander

The hotel is located over the bridge from the Old Town - about 15 min walking. Breakfast was not included but you could buy it for about $12. I can not say - there is huge varieties of food there, but you will not be hungry. The room looks pretty spacious on the first site, but bathroom is really small and there was not enough towels. There is no safe in the room. About the bed: mattress was too firm for us and there were just two tiny pillows. Overall the property is really clean.

Leisure Family

8/10

Excellent

11 Aug 2023

Johnny

The hotel is beside the river and both the bus stop and tram stop, so this is convenient. Unfortunately there are not very many cafes or restaurants in this area and the hotel only serves breakfast, so this was not convenient. I did find one very good pizza restaurant near the hotel, that is about a 5 minute walk and there is also a French and an Italian restaurant also probably 5 - 10 minutes away, but I did not have time to try them. The hotel also does not provide slippers, so you will need to bring your own and the rooms are kind of small, there is however an electric tea/coffee pot with complimentary packets of coffee and tea and you can purchase basics in the lobby, there is also a Zabka shop across the street if you want to a better selection of products for purchase.

Leisure Family

10/10

Exceptional

07 Aug 2023

richard

I liked the breakfast!

Leisure Self

6/10

Pleasant

06 Aug 2023

richard

Location

Leisure Self

10/10

Exceptional

05 Aug 2023

Nattapot

Nice clean room. Convenient public transportation.

Leisure Self

10/10

Exceptional

31 Jul 2023

Charlotte

Perfect location - very clean with friendly staff

Leisure Partner

2/10

Poor

17 Jul 2023

varvara

there was NO INFORMATION BEFORE payment about check-in time. i needed to check-in at 4am but after payment i've got the information that check-in starts only from 2pm. so of course there is no refund and of course they didn't answer on my email and on my request for refund

10/10

Exceptional

15 Apr 2023

David

The room ok, it would be nice if a small fridge to keep water/milk. 5min walk to castle, around 20/25 to main square however the best thing about this hotel is it on bus route to airport #300 27mins £1.20. Tram to square #18 7mins £.75p or bus near #124 £.75p. A few takeaway places nearby but most restaurants a 10min walk over the bridge to north or east. I got the breakfast once it was a waste of time not much selection not hotels falt mainly guests being greedy taking more than they could eat and dumping food leaving not much for people behind.

Leisure Self

10/10

Exceptional

16 Jan 2023

Lisa

A perfect location

It was a fantastic location, clean, convenient and the staff were very helpful.

Partner

6/10

Pleasant

10 Nov 2022

Ron

Front desk staff was not at all friendly throughout stay, towels were thin/poor, breakfast was mediocre.

Leisure Family

8/10

Excellent

22 Sep 2022

Darcy

good location

Business_and_leisure Self

8/10

Excellent

24 Jul 2022

Robert

Hotel was nice and located in an east, short walk to the local sites. Parking was both outside and in an underground ramp for a fee but very safe. Staff was very friendly

Leisure Family

10/10

Exceptional

28 Jun 2022

Paige

The staff was very nice and welcoming!

Leisure Friends

10/10

Exceptional

04 Jun 2022

Samuel

Excellent staff, location, rooms.and facilities

Leisure Partner

10/10

Exceptional

26 Apr 2022

Jeff

Leisure Friends

6/10

Pleasant

25 Apr 2022

Kevin

The room was decent, but the walls were very thin and l could hear the people's conversation in the room next to mine. The inside of the hotel is kept way too hot (even in the lobby and hallways), and the air conditioner in my room had been preprogrammed not to come on. Overall, it's a good hotel for the cost, but it could use some improvements.

Leisure Self

10/10

Exceptional

01 Mar 2022

Alicja

Nice

Very nice hotel and clean but service in reception when we came very slow and not professional.Everything took a long timet o get the room.And on the end the receptionist said we don't have a paid room where I was order and pay online by hotel.com web site which I proved

Friends_and_family Family

10/10

Exceptional

13 Dec 2021

William

Lovely

Very good stay everything excellent,value for money ,very close to kazimierz for clubs and pubs and restaurants

Friends_and_family Friends

8/10

Excellent

11 Dec 2021

carol

Staff were very helpful ,even told where could get local pcr test. Room was clean and modern, had a nice stay and about 15 minute walk to main square.

Leisure Friends

8/10

Excellent

29 Nov 2021

Hossein

Good place. Friendly staff. The issue I frequently had was with other guests who were acting like hooligans even at 3 a.m.

The sound proofing in the building is also an issue, you can hear people's conversation next door to you.

Leisure Self

8/10

Excellent

29 Nov 2021

Verified traveler

Guard was horrible

The hotel was clean and has an easy access to all we had a 2 nights stay here for Christmas market
The only thing that we didn’t like was when our taxi came to pick us up and as we were loading our luggage the guard of the hotel spoke to the driver on a harsh way and was swearing at him he said that he was not allowed to park at the back and the fact that we had 5 rooms book in this hotel
The guard didn’t have any consideration
We will not stay here again

10/10

Exceptional

20 Sep 2021

Verified traveler

B&B

Everything ok ,just issue for breakfast ,no choice for people who doesn't eat pork meat or they are vegetarians,no choice just get pork ham and sausage from pork

Partner

10/10

Exceptional

17 Sep 2021

Grzegorz

All good

Good place in city centre for resonable price

Partner

8/10

Excellent

12 Aug 2020

Chris

Great comfortable Hotel

Great location, comfortable stay, nice bed and shower. Good temperature in room and quiet. Friendly staff, very helpful.

Self

10/10

Exceptional

01 Jan 2020

Verified traveler

Spotlessly clean and modern. Friendly, helpful staff.
Very good location.

Leisure Friends

8/10

Excellent

11 Dec 2019

Pratheepan

The property is located near to city centre. Looks like newly built hotel , but they have to keep more amenities like iron, tea cups, coffee machine and etc.

Leisure Self

10/10

Exceptional

20 Nov 2019

SueS

The hotel is well situated and only about a half hour walk into Krakow. Very clean, friendly and helpful staff. Although there is a tv in the room it is only Polish speaking. Only downside was no kettle in the room..
Would definitely recommend.

Leisure Family

10/10

Exceptional

09 Sep 2019

Jorge

Very close to the downtown, clean and pretty. Good breakfast

Business_and_leisure Friends

8/10

Excellent

18 Aug 2019

Verified traveler

The location of the hotel is superb. Clean and friendly staffs. However the hotel should have more manpower to accommodate and address concerns of the customers.

Business_and_leisure Friends

4/10

Poor

06 Aug 2019

Yaniv

Not the best place to stay

The air conditioner make huge noise, the smell at room was bad due to water linking from he shower to the room carpet.

Family

8/10

Excellent

22 Jun 2019

Brian

I only needed the room for 6-7!hours as my plane was delayed just to get a zzz sleep shower etc , I explained but the reception weren’t really interested , even when I checked out I wasn’t asked by another person
Why ? How was your stay ? Is everything ok ? Nothing just “ok bye” i just think a little care and concern and common
Manners could have been shown in
Such situations don’t you think ?

8/10

Excellent

02 Jun 2019

Verified traveler

10-15min walk to city center. But the hotel needs new carpet and to ensure all surfaces are well cleaned.

Leisure Self

10/10

Exceptional

02 Jun 2019

Verified traveler

Perfect and Comfotable

Perfect room at a great rate right over the river. 5 min walk to castle. 15 min Walk to the main square

Friends

10/10

Exceptional

08 May 2019

Verified traveler

Property is centrally located close to everything. Staff are friendly and the breakfast have some choices. Our stay is pleasant, excellent.

Leisure Family

10/10

Exceptional

14 Apr 2019

Verified traveler

I like places, near to Old Town Krakow. Staff were very friendly and helpfull.

Business_and_leisure Self

10/10

Exceptional

14 Mar 2026

donato

Camere essenziali ma funzionali, Buona posizione per visitare il castello.

Friends

10/10

Exceptional

17 Feb 2026

Jonathan Fernando

Foi perfeito! O hotel era excelente, o café da manhã impecável e o staff super atencioso! Recomendo 10000%

Partner

10/10

Exceptional

31 Jan 2026

Jesús Enrique

Muy bueno

10/10

Exceptional

19 Jan 2026

FERNANDO

Quarto aconchegante, bom café da manhã e ótima localização

Partner

10/10

Exceptional

24 Dec 2025

fernando

Muy bien

10/10

Exceptional

22 Dec 2025

Joselyne

10/10

Exceptional

22 Dec 2025

Alberto

Tutto perfetto l'unica cosa da includere croasaint per colazione con ottime marmellate che ci sono sarebbe una colazione abbondante

Leisure Family

6/10

Pleasant

20 Dec 2025

CONSTANTINOS

The recepsion not smile

10/10

Exceptional

04 Dec 2025

Linn

Centralt, rent, trevlig personal och god frukost 😊

Friends_and_family Family

10/10

Exceptional

27 Nov 2025

Sebastian

Underbart

8/10

Excellent

09 Nov 2025

Krisztina

Rendben volt, átlagos.

Friends_and_family Friends

8/10

Excellent

30 Oct 2025

László

Friends_and_family Family

8/10

Excellent

15 Oct 2025

Joanna

Pulizia superficiale personale gentile.
Colazione potrebbe migliorare poca scelta colazione dolce

Leisure Friends

8/10

Excellent

08 Oct 2025

Dirk

Um die Stadt zu erkunden wunderbar.
Parkmöglichkeiten sind da aber auch herausfordernd zu parken.
Zimmer zur Straßenseite mit offenem Fenster zu schlafen laut. Wer es ruhig mag sollte ein Zimmer nach hinten buchen ( ungerade Zimmernummer ).
Frühstücken ist alles okay und Service auch.

Leisure Family

8/10

Excellent

04 Oct 2025

jean paul

Pas de parking gratuit, le tram n'est pas si proche

Partner

8/10

Excellent

23 Sep 2025

Pirjo

Hårdtrafikerad gata utanför. Frukosten var otroligt bra, mycket att välja!!