Benefis Boutique Hotel

10/10

Exceptional

01 Jul 2026

Mark

Clean with friendly staff. Nice breakfast.

10/10

Exceptional

08 Oct 2025

Mark

All great, good value.

Leisure Family

10/10

Exceptional

30 Jun 2025

Mark

Great breakfast, very clean and overall good value.

6/10

Pleasant

25 Jul 2024

mehdi

It is a very old building and needs updates!

Leisure Self

10/10

Exceptional

17 Sep 2023

Roger

Another amazing stay!

Another amazing stay at the Benefis Hotel, our third this year! Large, quiet, comfortable room with quality toiletries and a comfortable bed with quality bed linen. Breakfast is excellent and will set you up for a day out exploring the sights of the city. Staff is attentive and helpful with nothing being too much trouble. You would have to be very demanding not to like this small but perfectly formed hotel.
As a bonus, there is a great little ice cream shop across the road from the hotel!

Partner

10/10

Exceptional

21 Feb 2023

Alphonse

Very helpful and friendly staff.

Business Partner

10/10

Exceptional

06 Mar 2020

Stephen

First class accommodation

Very clean hotel with lovely big room, comfortable bed and excellent breakfast

Partner

10/10

Exceptional

04 Sep 2019

Verified traveler

Wonderful view, lovely food & very helpful and friendly staff

Business Self

10/10

Exceptional

11 Aug 2019

Julianne

Great little boutique hotel...excellent location..

Wonderful hotel....but beware...our room did not have a fridge, no safe, no milk or milk powder for tea or coffee in the room...you had to get it from reception.
Also another small point...there is NO free parking. , and you MUST book parkin g in advance.

Partner

10/10

Exceptional

27 May 2019

Ronald

Spacious comfortable rooms

A lovely boutique hotel well located!

Friends

10/10

Exceptional

21 May 2019

Ronald

Wonderful boutique hotel

Wonderful boutique hotel

Friends

10/10

Exceptional

14 May 2019

Gerard

Fantastic hotel with great staff. 15 minutes walk to Jewish quarter which would highly recommend for drinks and meals

Friends

10/10

Exceptional

10 Apr 2019

Verified traveler

Great location. Walkable to castle. Very friendly staff. Wonderful room!!

Leisure Partner

10/10

Exceptional

06 Sep 2018

Pat&Jim

The hotel staff was so friendly and went out of their way to help you. We enjoyed the breakfast every morning and had a wonderful reception when we were there. The area around the hotel offered shops and restaurants. Fresh fruits, flowers and bakeries were close by the hotel. Also very close was bus service to many points of interest.

8/10

Excellent

08 Jun 2015

jd

Hotel Close to main attractions

We really liked the hotel it was very clean and and modern and the staff was very friendly and helpful, they even helped us book several day trips. The hotel was also located close to everything. We would highly recommend this hotel. We were particularly impressed with one of your staff Ewelina who made us feel at home and went out of her way to be accommodating.

10/10

Exceptional

27 Mar 2015

Lynn

short break in Krakow 22-25th March

We had a wonderful 3 night break in Krakow, the view from our room overlooked walwel castle, and lit up at night, it was like something out of a fairytale! Amazing value for money, the hotel really deserves more stars than the 3 it has. The 'room' comprised of an entrance area, large bathroom, sitting area aswell as the bedroom and a balcony. Absoloutely no hesitation in recommending this hotel.

Partner

8/10

Excellent

24 Feb 2015

Beata

Location

I had a very pleasant stay in this hotel.Standard room on first floor with two twin beds was very spacious,clean and nice.
Hotel has a restaurant in the basement with private section where you can meet with family or friends.Food and service there is very good. Breakfast with great selection is served there every morning.
Staff at the front desk is very pleasant.

8/10

Excellent

05 Nov 2014

katherine

Hotel within walking distance of town centre

A lovely hotel in a quiet area of krakow, within walking distance of the centre. Accessable for the trolley bus and buses in general. The hotel was very clean and the staff friendly and very helpful. The restaurant was intimate and the staff polite and unintrusive. The food was of a high standard and very reasonable. There was a large selection of wines to choose from. A most pleasant experience.

10/10

Exceptional

24 Sep 2014

Verified traveler

Perfect Find

We truly enjoyed our short stay here. The rooms were HUGE and the staff was all wonderful. The restaurant was very underrated- one of the best meals we had on our entire trip in Europe, for next to nothing. The hotel was really great and we will certainly stay again if we return to Poland.

8/10

Excellent

11 Sep 2014

Verified traveler

Hotel Benefis - Krakow

Smallish friendly hotel, close to River Vista and Wavel Castle. Within easy reach of town

10/10

Exceptional

09 Sep 2014

Crawford

This suited us - a short walk from the castle

We chose this as it is close to the castle and not too far from the old city. The rooms were excellent - numbers 35 and 16 and they were clean and in great condition. Good showers and comfortable beds. We enjoyed breakfasts which were European - no bacon and eggs, but plenty of cold meats, cheeses, breads and some hot foods.

Family

8/10

Excellent

01 Sep 2014

Verified traveler

very goood

nice,clane,caim

6/10

Pleasant

21 Aug 2014

Add

Nice hotel, average breakfast, not best area.

The hotel, staff, service, wifi, was good. Locations is 20 minutes walk from any landmark through a less than nice area.

10/10

Exceptional

09 Jul 2014

Christine

very clean Spacious rooms

good hotel with excellent restaurant. Staff very helpful and friendly. Service excellent. About 10mins walk to the square

Family

10/10

Exceptional

01 Jun 2014

Karen

We had a fabulous stay - everything was super!

Staff were really helpful and friendly and able to arrange trips for you at really reasonable rates from the 'man with the van from just a few doors down' - just a pleasant 15 minute walk into the centre of town. Huge rooms which were very clean. There is no tea and coffee making equipment in the basic rooms but there was in the suite. Was disappointed to find that the beds were single but we pushed them together - only again in the suite is there a double bed. Breakfast was delicious with a good choice, including eggs, sausages etc.. Thoroughly enjoyed our stay thought it was excellent value for money and would recommend it (and stay again ourselves should we return to Krakow).
Bar manager kept the bar open as long as she had customers and the food and drinks were really cheap in the bar/restaurant.
All in all a great stay!

10/10

Exceptional

11 May 2014

Jean

Spacious room at a great price.

Great find! We spent 4 nights on a city break. Our room turned out to be a suite, better than most 4 star hotels we've stayed in. Breakfasts were served in a lovely restaurant and consisted of a wide choice of food. The location was brilliant for sightseeing. I would recommend this hotel without hesitation.

10/10

Exceptional

20 Apr 2014

Verified traveler

great staff

The staff were great - very friendly, knowledgable and helpful. Superior room was spacious and comfortable - with bedroom, living area and shower room. Breakfast was very good - excellent choice, fresh and enjoyable. Overall a great place to stay in Krakow if you don't mind a pleasant 10/15 minute walk into the Square.

Partner

10/10

Exceptional

12 Nov 2013

Verified traveler

City break

Lovely hotel with great facilities, great staff, very clean - all you could need for a city break. Food was very good and a huge range of food and drink for the buffet breakfast. It was quiet and away from the busy parts of the city. An easy walk to the Jewish quarter, the castle is very close and the Old town about 20 mins. Highly recommended

10/10

Exceptional

24 Oct 2013

emma

Excellent

Fantastic hotel. Perfect location for exploring different areas of the city. Clean, spacious room. Delicious breakfasts. Staff were very friendly and helpful. Will definitely be back!

10/10

Exceptional

13 Oct 2013

Verified traveler

Excellent hotel

Excellent hotel in every way. Good position and very good value for money.

10/10

Exceptional

12 Oct 2013

Jamie

5 nights in Krakov

Very modern and tastefully decorated, we had a fantastic room with a living room making it a sort of junior suite. Lovely breakfast included in the price, but unfortunately can't comment on the restauant as there were so many places to eat out we had a walk to the main square and had something to eat around there. Staff were really welcoming and spoke good English which made things easier for us.

10/10

Exceptional

10 Oct 2013

Sandra

Very nice hotel

Rooms huge- very good value for money. Bathroom very nice and spacious. Good breakfast. Nice receptionist. Bit of a walk from the main market area. Overall, good stay, although we had no tea/coffee facilities or mini bar, both of which we were told we'd have when booking!

10/10

Exceptional

13 Sep 2013

Clive

Faultless

We stayed for 4 nights at the Benefis. Our room was more like a suite. The bathroom had a very nice, roomy and powerful shower. Breakfast was tasty, with plenty of choice. We had dealings with 4 different receptionists, all of whom were pleasant, polite and helpful.

10/10

Exceptional

30 Aug 2013

Verified traveler

Excellent

We enjoyed our stay. The hotel is very nice, the rooms are great - lots of space.

10/10

Exceptional

31 Jul 2013

JS

Great hotel

Very nice hotel with great breakfast and friendly helpful staff.

8/10

Excellent

09 Jul 2013

James

Hotel with a smile!

A very nice hotel just the other side of the river from the main centre. This makes for lovely walks in and out of town with the Stunning Wawel Castle to gaze at.

The rooms are very specious and nicely decorated which makes things welcoming. The rooms are cleaned very well too and the staff are really helpful and will do anything to help you during your stay not to mention very friendly. They couldn't help but laugh at my rubbish Polish!

The only negatives where that the shower was a bit under powered and the room didn't have air con which was sorely needed as it was over 30c during our stay. This mean we had to have windows open which made for a disruptive sleep due the road noise outside. It also didnt help that you could hear the constant hum of the air con from the shop below us.

A lovely hotel in a nice location (try the Pizza Garden round the corner, amazing pizzas and friendly staff!!), just a shame on the lack of air con and outside noise

Partner

8/10

Excellent

05 Jul 2013

Trublu

Great hotel. You will not be disappointed

Hotel was everything we were hoping for. We would have enjoyed it more had there been tea/coffee making facilities in the rooms. Not a major problem but one, all four of our party agreed upon.(To be fair I did not mention this issue to the hotel staff, so I don't know what their response would have been.) Location was just 15 minutes slow walk from the old town. Staff were exceptionally friendly and helpful. Service was very good with a hearty breakfast that set you up for the day. Overall, I would highly recommend this hotel to friends.

10/10

Exceptional

01 Jul 2013

Verified traveler

Very satisfied!

We loved our stay at this hotel. Clean room - breakfast very good and tasteful - the straff were very kind and helpfull - dinner very good. We want to stay at this hotel another time. We strongly recommand this hotel. Very quiet surrounding.

Partner

10/10

Exceptional

12 Jun 2013

Verified traveler

Great experience

My fiancee and I stayed at Hotel Benefis, in the apartments (not the main building) for two nights. It was large, had great amenities, in a perfect central location. I would definitely go back!

10/10

Exceptional

28 May 2013

E Sax

Great find!

My daughter and I recently visited Krakow and did not want to stay in the old town because we heard that it could be very noisy at night and that the Cathedral bells ring every hour and on the quarters of the hour. Hotel benefis was only a 10-15 minute walk form the hotel , and we always felt safe. The room was large, the breakfast more than adequate.The front desk was very helpful and pleasant. Would stay there again.

8/10

Excellent

14 May 2013

andy

Unusual but excellent location

All of the staff were very pleasant and helpful. English was fair to good. Breakfast was good

10/10

Exceptional

22 Apr 2013

PH

Highly recommended

More than you would expect from a 3* hotel. The rooms are excellent and the staff go out of their way to enhance your stay.

10/10

Exceptional

01 Apr 2013

Verified traveler

under rated

not sure why this hotel is classed as a 3 star but from my stay it deserves a higher rating.i booked a 4 night stay 25-29 march 2013 and had paid for a superior room, this consisted of a large bathroom/toilet which looked newly refurbished, a large sitting area with flat screen tv coffee maker sofa bed and a large double bedroom with sliding doors for privacy if you were using it as a family room,breakfast was good with a good selection to choose from, the bar and restaruant are on the basement level,this is small but perfectly formed,i found the staff to be very helpful with any questions i had and they booked all of our trips for us. would return to this hotel without question.

10/10

Exceptional

31 Mar 2013

Jacky

Excellent small hotel

I booked this hotel for a surprise birthday trip for my husband, having read the reviews from previous travellers.

We were not disappointed. It was an excellent small hotel. We had a large room, with a separate lounge area with sofa, tv, tea/coffee making facilities and very nicely furnished. The bedroom opened onto a small balcony - it was just a pity that we were visiting in March when the temperature didn't get much above 3c! The bathroom too was large, with modern fittings. It was all spotlessly clean.

We had breakfast each morning, and there was a good selection of food to choose from.

The reception staff were extremely helpful, advising us on the various tram routes and how best to get to the areas we wanted to visit.

It is a good 15 minute walk from the main square, which is filled with lovely restaurants, cafes,, bars. Because of the temperature when we visited we did find it easier to get a taxi to the square, which only cost around 25 Zloty.

I would highly recommend choosing this hotel.

10/10

Exceptional

26 Mar 2013

Verified traveler

Great Hotel would certainley recommend

The hotel Bifis was in a quiet location a good 15 minute walk to the square, although a pleasant walk across the River. The room was lovely much larger than i imagined.

We booked our trips via Krakow Shuttle Service the taxi firm that brought us from the airport, I would recommend this

8/10

Excellent

20 Feb 2013

Sid

Quality stay at bargain price

For the price - best what you can get. It's a decent 3 star hotel, not so far away from town center as some reviews would suggest. Hotel was clean (although a bit more attention to bed making and more frequent bedding changes would be welcomed), staff very friendly and helpful. Breakfast was a good spread, there was plenty of cold meats, cheese, hot local sausages and salads to choose from. 1 thing it lacked was scrambled eggs.On the arrival you'll get a decent city map and reception staff can give you advice on how to get to places like Wieliczka using local transport so it doesn't cost you a fortune. I would definitely stay again:)

Partner

10/10

Exceptional

17 Dec 2012

Clay

Could have stayed longer

Very nicely renovated property. Very simple small hotel. the polished cleanliness, attentive staff, and nice location add up to a winner at a very competitive price. (even minibar prices are reasonable)

10/10

Exceptional

14 Dec 2012

Claire

Small and cozy!

We loved the staff especially Anna! Everyone was helpful. The breakfast was good. At night we would stop for a drink, it was nice having a restaurant in the hotel.

10/10

Exceptional

24 Oct 2012

Verified traveler

The hotel is small but the rooms and bathrooms are big.Staff were helpful with restaurant and taxi bookings.Although it's a 10-15 minute easy stroll to the centre taxis are very cheap.Sadly no tea or coffee making facilities or fridge in our room.

10/10

Exceptional

21 Oct 2012

Lisa Reid

Hotel for champions

Hotel was very good , no complaints , very high standard of hotel at a great price

10/10

Exceptional

24 Sep 2012

Kieren

Couldn't ask for more

Fantastic location, easy waking just over the river from the old town. Room was great, staff service was friendly and helpful. Loved it here !

10/10

Exceptional

24 Sep 2012

Verified traveler

A very comfortable hotel

A wonderful, friendly, and helpful reception team.

10/10

Exceptional

16 Sep 2012

Jimmy

Krakow is lovely!

You worry about cleanliness, location, safety and competence when you choose a hotel far from home. None of these were an issue at the Hotel Benefis. Housekeeping was excellent. Location was within minutes of my fancy. I never felt threatened in the surrounding neighborhood. The Front Desk was cordial and knowledgeable. If I would add any ammenities, they would be a refrigerator, safe and a microwave.

8/10

Excellent

16 Sep 2012

Leslie

Great rate, walking distance to Castle

Great rate. Across river from Castle but within walking distance. Not much in hotel neighborhood. Just stayed one night on way to another destination.

Family

10/10

Exceptional

11 Sep 2012

Jane

Great value small hotel - would recommend

We had a very comfortable, spacious and well-appointed suite: comprising bedroom, seperate lounge (which had sofa bed) and a spacious shower room. Spotlessly clean. The staff was friendly and helpful. Good breakfast buffet each morning with different dishes each day. Good location - just 15 - 20 minutes walk from the old town. The area next to the hotel was pleasant - just opposite a sweet little chapel, a bakery and convenience store nearby.

8/10

Excellent

10 Sep 2012

Edziu

Review

Nice hotel with great employees. However, no laundry service, no hotel computer to use if you don't have yours, no ice machine other than the one at the bar, no iron or ironing board, only suites have a frig in room. Not too close to the square but very close to trolley which is very easy to use, so that is a minor issue. Great bakery next door. Breakfast more than adequate. Plenty of small kiosks and neighborhood stores in the area. Would recommend for the price. Pluses outweigh the minuses.

Family

10/10

Exceptional

05 Sep 2012

bud

qiet location. Incredible breakfasts.

Nice room. Very quiet street. Breakfast was 9 euros so we debated it. Decided to try it. We stayed in & hotels on this trip and this was the best breakfast. Helpful staff.

10/10

Exceptional

01 Sep 2012

City Breakers

Can't Really Fault It

We have stayed at this hotel two years running and have been impressed both times by the comfort and cleanliness of the room, the helpfulness of the staff and the quality of the breakfast. To get into the old town you have to walk a short distance (about 15 minutes) and if you follow the south side of the river you get what must be the best view of Wawel Castle. There are loads of good quality and inexpensive eateries and I would especially recommend the rooftop bar and restaurant of Hotel Pod Wawalem (next to the unpleasant blot on the riverside landscape which is the Sheraton).

8/10

Excellent

28 Aug 2012

Tezzer

Hotel 3 star. Staff 5 star

All the girls behind the reception desk that I dealt with were excellent. They went out of their way to help me with my stay in Krakow, from giving me advice on how to tour the city , to providing a beautiful lunch pack to take away with on my early check out. Hotel itself was basic in general,and just a little walk to the main square, but cannot get past how wonderful the staff were.

10/10

Exceptional

27 Aug 2012

phil

clean and comfortable

Very good service.

10/10

Exceptional

19 Aug 2012

Tammy

A great place from which to enjoy a magical city

I wouldn't think of staying anywhere else in Krakow. It is far enough away from the city centre to avoid the noise & close enough to walk into town & enjoy the sites. Just a 15 minute walk over the bridge & you are in the city centre. The staff were exceptionally friendly & helpful & went out of their way to cater for my son's dairy & gluten intolerance. The restaurant/bar was beautiful and the breakfasts were fit for royalty. The decor reflected the rest of the hotel in the light, airy atmosphere. Our room was huge. We were lucky enough to have a family room with a balcony looking directly over to Wawel Castle. With a king size & double bed there was still plenty of space for a table & chairs & desk as well as loads of room to relax & spread out. The bathroom was large with a fantastic shower & there was more than enough storage space for your luggage & belongings. The entire hotel was very clean. Our beds were comfortable. The area the hotel is in is well worth exploring as there are some hidden treasures to find & some beautiful, walks along the Vistula to enjoy. The staff were very knowledgeable & were able to advise on transportation without difficulty. I am pleased that we chose Hotel Benefis. As well as being a bit of a pilgrimage for me & my son it was a special present for my best friend. I will be returning to both the magical Krakow & the hotel as soon as possible. Without a shadow of doubt I would recommend the hotel to anyone considering a visit to Krakow.

10/10

Exceptional

16 Aug 2012

Verified traveler

First class service

Hotel and staff helpfull beyond the call of duty. One staff member found the address and number of long lost cousin in Zakopane!

10/10

Exceptional

15 Aug 2012

Sean

Better value just 10mins walk from Old town/Wawel.

Wifi was touch and go in my room, better if I stood by the door, but not sure if its all rooms or just room 12, but with my room being wheelchair accessible it was a huge room! Local shops and great pizza place in the area, with a short walk across the bridge and along the rive to the old town/Wawel. Tram stop easy to get across the bridge to get through town quickly too. Parking on the street is free so great for rental cars or divers. GREAT breakfast as well with tons of options. Would definitely recommend it.

Family

10/10

Exceptional

28 Jul 2012

Verified traveler

Good, clean non-chain hotel

Comfortable, quaint, European-style small hotel. Unlike a big chain, it has character that integrates it well into the local neighborhood. Reasonably close enough to old town and the Wawel to make it accessible by foot. We parked the car for two days and never had to take it out of the secure, courtyard parking. Staff was exceptionally helpful and attentive. Would choose this hotel again.

10/10

Exceptional

19 Jul 2012

Verified traveler

Great base for visiting the Old Town

Good location, 10min walk to the Old Town. View of Wawel Castle from the balcony. Spacious room, very clean, comfortable beds, strong wifi signal, even good music in the breakfast. Helpful staff and efficient airport transfer. Will definitely choose this hotel again when I return to Krakow.

8/10

Excellent

19 Jun 2012

Verified traveler

Hotel room great for Europe.

Hotel room was large by European standards, very clean and comfortable. Staff at reception outstanding, spoke English very. well and were very accomodating.

10/10

Exceptional

30 May 2012

Jess

Great hotel

Great location, a lovely walk away from the old town (about 20minutes), nice and quiet, very helpful staff and comfortable rooms.

10/10

Exceptional

20 May 2012

Arthur

Get the Benefis

Excellent small hotel, the area it is in is not much to look at but is more than made up for by the large, very comfortable rooms which are spotlessly clean. Very good breakfast buffet and only 15mins walk from the centre and evn closer to the castle. Would definately return.

10/10

Exceptional

17 May 2012

scorpion212

Amazing hotel at the right price!

We spent 8 nights at hotel Benefis. It was a bit difficult to find but people are willing to point you in the right direction. The hotel is 15 mins walk from the centre of town which is vibrant on the week end. The breakfast was great. Many choices of food.The reception staff were amazing. They went out of their way to help with trips to various sights as we wanted to do it on our own rather than take tours. In all my travels i have never met such nice, friendly reception staff. The room was large & clean. The only problem was that the 4th floor was not the best choice. It had a skylight window without a night blind. This woke us up at 5 am. They promised to rectify this. They did offer us another room immediately but we declined.Their recommendation of restaurants were superb. The holiday & hotel experience was great. I will definitely stay there again.

8/10

Excellent

26 Apr 2012

Fallon

Hotel staff were helpful/ informative regarding advice on sites to visit. City centre was within easy walking distance. No language problems as majority of people we met spoke english.

8/10

Excellent

24 Apr 2012

Verified traveler

enjoyable

10/10

Exceptional

09 Apr 2012

K

Nice Hotel - close to the center

Good rooms and nice staff - actually all what you need.

8/10

Excellent

16 Mar 2012

Verified traveler

Recommend this hotel

Excellent value for money, great staff very friendly and efficient, location just a short walk from the old town of Krakow.

8/10

Excellent

12 Mar 2012

Verified traveler

Hotel Benefis

Good breakfast, modern, clean room, but a little far away from the centre, although was quite a nice walk if you dont mind that

10/10

Exceptional

04 Jan 2012

Verified traveler

Nice hotel in decent location

Very spacious rooms, complete with a separate dressing area and living room area. Good breakfast buffet included.

10/10

Exceptional

03 Jan 2012

Chris

Great 3 star hotel

A very good three star hotel. Not central, but walking distance to town. Staff were excellent, rooms large and breakfast good

8/10

Excellent

16 Dec 2011

ANTONY

Rooms are spacious and clean, the staff are very friendly and helpful, the breakfast is good, the location is only a nice 10 minutes walk to the centre. The only gripe I had is that the bed was not made on the second day!

8/10

Excellent

14 Dec 2011

Verified traveler

Great for the Price

Very nice hotel it is across the river from Wawel. It is maybe a 10-15 min walk to Market Square, but it was well worth the price. Room and bathroom were huge in European standards, it was very quiet, and the breakfast has something for everyone. The front desk was very helpful when asked questions. Had a great stay!

10/10

Exceptional

13 Dec 2011

Verified traveler

A Little Treasure

A superb little hotel just a 10-15 minute walk from the old town. Staff were extremely helpful and pleasant, hotel interior very impressive, rooms clean and serviced daily. Hotel situated in a very quiet part of Krakow. Don't be put off by the plain exterior of the building, what awaits you inside makes up for that. Breakfast was very well presented and stocked with a good assortment of food to satisfy everyones taste.

8/10

Excellent

09 Dec 2011

Sally

Would use this hotel again.

Hotel was close to Wawel castle and a ten minute walk from the market square. Breakfast was good. The room was very hot and the bed a tad hard but the hotel was spotlessly clean and the staff very helpful and pleasant.
Only drawback was crossing the very busy main road as you had to cross the bridge and go under the road.

10/10

Exceptional

01 Dec 2011

Gill

Hotel Benefis, Krakow - excellent little hotel

Very pleased with this hotel, which I would consider 4* standard. Large room and bathroom, helpful staff, nice breakfast, in a quiet location. Excellent value for money.

10/10

Exceptional

16 Nov 2011

Verified traveler

Hotel Benefis Krakow

Lovely hotel in convenient location
Excellent value with good breakfast included
Staff extremely pleasant and helpful
Would have liked if tea/coffee facilities were available in room and a hairdryer would be handy!
Otherwise excellent

8/10

Excellent

29 Oct 2011

Philip&Mary

great city

brilliant hotel the only downside is that it's about 15mins walk to the market square.Fantastic staff and breakfast at the hotel, Krakow is a wonderful city I will be back!

10/10

Exceptional

24 Oct 2011

The Liddles

Would use again

This hotel is terrific value for money, especially since there is a buffet breakfast included in the price. The first impression of the hotel exterior was very favourable, it is beautifully maintained and the reception area is bright and modern. Checking in was very quick and the receptionist was extremely friendly.
The room was very spacious, with twin beds, a nice desk, table and chair, couch,
and flat screen tv. The bathroom was bright and modern with a lovely large shower cubicle. The towels were good quality and changed regularly.
The dining area was very pleasant with lovely tables, white cloths and nice crockery. there was plenty to choose from for breakfast, including cereals, toast, bread rolls, selection of cooked meats,cheeses, eggs, continental sausage, fruit salad, yoghurts and biscuits. Tea, coffee, orange juice were all available, and there was always plenty of boiling water.
The receptionist booked our trips, which were good value for money and included a hotel pickup which was very convenient.The walk into the old town was no more than 10 to 15 minutes, just turn right, walk down the street to the underpass, and cross the bridge. Continue towards the castle and you will soon be in the old town which is really charming.
All in all we had a thoroughly great time and would certainly use this hotel again.

10/10

Exceptional

23 Oct 2011

Verified traveler

The best personnel at Hotel Benefis

My husband and I stayed at Hotel Benefis in Krakow for 6 nights. The front desk personnel were the best we have ever found! They were always willing to help with a smile, make phone calls and reservations, give us directions, help in every way. In a country where the language barrier could ruin the trip, they are an invaluable lifeline! For this reason alone I would recommend this hotel but there are several others. We had a nice large room with a small balcony. The included breakfast buffet was excellent and varied. They had free Wi-Fi. The hotel was very clean. I gave our room a 4 in comfort rather than a 5 because the lights were not bright enough to read easily. Also the automatic light sensor in the hallway didn't work well so you walked some steps in the dark before they turned on. The location of the hotel is safe, peaceful, and quiet. It is a little far from the Market Square but although we are seniors, we walked it many times without any problem. There are also trams available right across the bridge and we took those also. Finally, the reasonable price and lovely employees certainly make up for the small inconveniences. And, yes, we would stay there again and recommend it to others!

The reasonable price and all its other benefits certainly make Hotel Benefis a great place to stay. And, yes, we would stay there again and recommend it!

6/10

Pleasant

18 Oct 2011

John

Great Hotel, just to isolated

This is a really good, modern hotel. Staff are helpfull and always give you a nice smile. Large rooms with seating area. No tea / coffee or hair dryer in the room.
The only problem is the location. It is only about 20 minuets walk to the main square, but thats a long way when it's raining and there's not much at all near the hotel.

10/10

Exceptional

14 Oct 2011

Naomi

Hotel Benefis Krakow

we stayed in room 35, think this is quite a big suite for eastern europe. Staff great, very helpful, great english (great as we had no polish!) 15 min walk to old town square. Easy to book trips from. Felt very safe there. Bathroom beautiful quite newly done up, bedroom could maybe have a lick of paint on the wall but as we only booked to stay 2 nights that's not a problem for us. Lovely breakfast, big choice. would recommend for convenience.

10/10

Exceptional

04 Oct 2011

Kalia

Very satisfied!

Very clean, extremely quiet, good location, helpful staff, nice breakfast.

Partner

4/10

Poor

26 Sep 2011

Robert

Not impressed

While the room was okay, there were no tea or coffee making facilities, limited choice of TV channels and breakfast did not start until 08-00.

10/10

Exceptional

08 Aug 2011

Dave

Hotel Benefis - Krakow,Poland.

I thoroughly enjoyed my stay in this hotel. I was here between 24th July and 1st August 2011. The girls in receptionist were so helpfull at all times and any problems that I had regarding tours or cabs were quickly dealt with.The rooms were huge and great value.The hotel is sligthly away from the Old town but 15 minutes walk will take you in.
There is a shop next door which was great.I took a number of excursionss and while Hotel Benefis is not on the pick up list,you can easily get picked up at Hotel across the bridge.There was tour of Auschwitz,Salt mine tour,Oscar Schlinder tour, Black Madonna tour, follow in footsteps of John Paul II and Krakow old town is remarkable. To sum up Hotel Benefis, 4 stars.

8/10

Excellent

05 Aug 2011

Joel

Hotel Benefis

Nice hotel. Very nice staff. Room was large. However the desk was small and had no lighting near it. Bed and bathroom were comfortable. The hotel is across the river from the Wawel castle, but only about a 10 to 15 minute walk to get across the river. All in all, a good value and very nice staff

8/10

Excellent

01 Aug 2011

colin

krakows little\" cracker\"

Found this Hotel to be very satisfactory due to its location which was a fifteen mins walk to the Market square. The Hotel staff were very friendly and extremely helpful. great buffet breakfast which catered well for our teenage boys and 6yr old daughter.

Family

8/10

Excellent

28 Jun 2011

Robert

Exceptional Hotel

The Hotel Benefis is a small excellent hotel with high standard rooms and friendly personal service, which made my visit to Krakow even more enjoyable. The hotel offers an outstanding buffet breakfast included in price and can arrange day trips to varrious near by attractions ( Salt Mines and Auschwitz ) The hotel is located just a short 15 minute walk to the city square with it's many historical buildings, parks, resturants, cafes and bars and it comes highly recommend .

10/10

Exceptional

15 Jun 2011

Leslie

Hotel Benefis Excellent wheelchair access

This hotel is excellent for accessiblity and close to the center
The were friendly and recommended the best resturant in town..

10/10

Exceptional

07 Jun 2011

Rebecca

For the young tourist!

Great hotel, very personable staff that were very accommodating and spoke English very well. The only reason I marked the location less favorable was because I was traveling with an 80 year old relative. However, for myself in my late 20s, the location was perfect and just under 20 minutes walk to the main tourist sites of Krakow.

Krakow is beautiful, very inspirational and a wonderful city break for relaxation. Would recommend Hotel Benefis for excellent value for money and good quality accommodation.

Family

10/10

Exceptional

31 May 2011

Verified traveler

great little hotel

This hotel was immaculately clean and quiet, and in a pretty reasonable location. All in all a great place to stay.

10/10

Exceptional

20 May 2011

Bruno

4 days in Krakow

v nice city

8/10

Excellent

18 Apr 2011

Verified traveler

hotel benefis kracow

very nice hotel. room nice and big and wifi. The staff were so helpful with everything. All in its definately worth staying. You do have to be prepared for a 10/15 min walk into the centre of town though.

10/10

Exceptional

19 Feb 2011

David

Good value

Had stayed there in August and was hoping for much the same. It was. Had a very large room to myself with sofa and table and a bathroom bigger than some singles I've stayed in. Very few guests at this time of year but no scaling back on the choices at the excellent breakfast buffet. Staff very helpful. Not in a prime tourist location but still only 15 mins walk from the main square.

10/10

Exceptional

21 Nov 2010

Barry

Great value hotel

This hotel is situated about a 15min walk from the centre of Krakow. We found the staff helpful, breakfasts delicious, comfortable rooms and value for money. When returning to Krakow would head for this hotel.