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Aparthotel Best Views Luxury

Krakow · Poland

Ul. Zwierzyniecka 29View location

9.0/10Excellent415 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.0/109.0
Condition9.2/109.2
Neighborhood9.4/109.4
Value9.2/109.2
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Aparthotel Best Views Luxury

A stay at Aparthotel Best Views Luxury places you in the heart of Kraków, within a 10-minute walk of Main Market Square and Royal Road. This luxury aparthotel is 0. 5 mi (0. 8 km) from Wawel Castle and 8. 2 mi (13. 2 km) from Wieliczka Salt Mine.

Make use of convenient amenities such as complimentary wireless internet access, a hair salon, and shopping on site. Additional amenities at this aparthotel include wedding services, tour/ticket assistance, and a banquet hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Grab a bite from the grocery/convenience store, or stay in and take advantage of the aparthotel's room service (during limited hours). Make yourself at home in one of the 10 individually decorated guestrooms, featuring kitchenettes with refrigerators and ovens. Your pillowtop bed comes with Egyptian cotton sheets.

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42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.

A stay at Aparthotel Best Views Luxury places you in the heart of Kraków, within a 15-minute walk of Main Market Square and Wawel Castle. This luxury aparthotel is 8.2 mi (13.2 km) from Wieliczka Salt Mine and 0.2 mi (0.4 km) from Planty Park.

Make yourself at home in one of the 10 individually decorated guestrooms, featuring kitchenettes with refrigerators and ovens. Your pillowtop bed comes with Egyptian cotton sheets. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.

Conveniences include phones, as well as safes and desks. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: PLN 500.00 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 10 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property is professionally cleaned.
    • Contactless check-out is available.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
    • This property accepts credit cards and cash
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: PLN 100.00 per room (one-way)
    • Self parking fee: PLN 80 per day
    • Late check-out is available for a fee (subject to availability)
    • Housekeeping is available for an additional fee
    • Rollaway bed fee: PLN 120.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Russian

    English

    Polish

    Spanish

Nearby attractions

Kraków Philharmonic 0.4 km / 0.2 mi
Planty Park 0.4 km / 0.2 mi
Smok Wawelski Statue 0.5 km / 0.3 mi
Royal Road 0.6 km / 0.4 mi
Dragon's Den 0.6 km / 0.4 mi
Jagiellonian University 0.6 km / 0.4 mi
St. Francis of Assisi Church and Monastery 0.7 km / 0.4 mi
International Cultural Centre 0.7 km / 0.5 mi
Collegium Maius 0.8 km / 0.5 mi
St. Andrew's Church 0.8 km / 0.5 mi
Main Market Square 0.8 km / 0.5 mi
Manggha Museum of Japanese Art and Technology 0.8 km / 0.5 mi
Wawel Castle 0.8 km / 0.5 mi
National Museum 0.8 km / 0.5 mi
Church of Saints Peter and Paul 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 10
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Wi-fi
  • Laundry service
  • Multilingual staff
  • Lift access
  • Shop
  • Newspapers
  • Banquet hall
  • Business centre
Show 2 more facilities & services
  • Hairdressing salon
  • Archery
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT DELUXE TWO QUEEN BEDSAPARTMENT • DELUXE TWO QUEEN BEDSAPT.2Q-DX

    Photos are not available for this room type.

    Aparthotel Best Views Luxury

    APARTMENT DELUXE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2Q-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT LUXURY TWO BEDROOMSAPARTMENT • LUXURY TWO BEDROOMSAPT.B2-LX

    Photos are not available for this room type.

    Aparthotel Best Views Luxury

    APARTMENT LUXURY TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    LUXURY TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO DOUBLE BEDS ONE BEDROOMFAMILY ROOM • TWO DOUBLE BEDS ONE BEDROOMFAM.2D-B1

    Photos are not available for this room type.

    Aparthotel Best Views Luxury

    FAMILY ROOM TWO DOUBLE BEDS ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO DOUBLE BEDS ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D-B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR ONE BEDROOMAPARTMENT • SUPERIOR ONE BEDROOMAPT.B1-SU

    Photos are not available for this room type.

    Aparthotel Best Views Luxury

    APARTMENT SUPERIOR ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN

    Photos are not available for this room type.

    Aparthotel Best Views Luxury

    APARTMENT QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin LUXURYDouble or Twin • LUXURYDBT.LX

    Photos are not available for this room type.

    Aparthotel Best Views Luxury

    Double or Twin LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURYDOUBLE • LUXURYDBL.LX

    Photos are not available for this room type.

    Aparthotel Best Views Luxury

    DOUBLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR QUEEN BEDAPARTMENT • SUPERIOR QUEEN BEDAPT.QN-SU

    Photos are not available for this room type.

    Aparthotel Best Views Luxury

    APARTMENT SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PENTHOUSEDOUBLE • PENTHOUSEDBL.P6

    Photos are not available for this room type.

    Aparthotel Best Views Luxury

    DOUBLE PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT LUXURY ONE BEDROOMAPARTMENT • LUXURY ONE BEDROOMAPT.B1-LX

    Photos are not available for this room type.

    Aparthotel Best Views Luxury

    APARTMENT LUXURY ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    LUXURY ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Aparthotel Best Views Luxury

9.0
Excellent
415 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.2 /10
Neighborhood
9.4 /10
Value
9.2 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
15 Jul 2026
Agnes
We loved staying here! The room was clean, staff friendly, had air conditioning, and lots of space. It was close to the castle and this delicious restaurant that sold traditional Polish food. Close to the river and walking distance to the town square. I would definitely recommend it!! The only thing is the room faced a wall so there wasn’t a view but we weren’t there for that so we were very happy with it. Definitely stay here again!!
Family
2/10
Poor
01 Jul 2026
Sunu
The elevator was broken and I got stuck in it. They didn’t compensate me for the inconvenience. I ended up using the stairs many flights through a hot stairwell many times.
Friends_and_family Family
10/10
Exceptional
26 Jun 2026
David
Lovely apartment in a useful location. It was handy having the shop below and the river close by also.
Family_with_children
8/10
Excellent
20 Jun 2026
Sabrina M
The apartments are spacious and clean. The reception staff were very friendly and helpful. There is a grocery store just beside the hotel which is very convenient.
Friends_and_family Family
8/10
Excellent
30 May 2026
Shannon
Great staff and lovely clean room with kitchenette including fridge and dishwasher. Sponge and 2 dishwasher tablets provided. Room was very modern and the hotel is close by to lots of attractions and transport links.

Toiletries provided were also great with a comb and vanity pack too.

Only downsides were we could hear noises from the street like car alarms and ambulance sirens as well as the apartment below.

We were on the top floor and had two sky lights so did not have the best view.
Partner
8/10
Excellent
29 May 2026
Sarah
Excellent location, next to the river and the Castle and close to the Airport and Salt Mines bus stop. Lovely staff and beautiful room. AC was a perfect addition to the stay as were the blackout curtains. The only downside to this “luxury” apartment was the sofa bed (very lumpy) and the TV only had News channels in English. Would probably stay here again tho as such good value. Also try the Liberty cafe for breakfast and lunches.
Partner
10/10
Exceptional
24 May 2026
Monika
Amazing time! very clean, staff so friendly and helpful! Very close to Wawel castle and Main Square (10-15 min walk). We stayed at the Hot tub apartment and it was so lovely! We want to come back! Only thing id say was the smell from hot tub, I don't think it was treated enough with the chlorine... Next time I will ask for more as it had a little 'dirty sock' smell to it.
Family_with_children
10/10
Exceptional
24 May 2026
Kyle
Only in krakow for 3 nights and was perfect for what we needed, only a short walk to the old town past the castle. Definitely recommend.
Shop below for anything you need too
Partner
10/10
Exceptional
24 May 2026
Mona
Great location. Staff friendly. Prompt with requests.
Family
8/10
Excellent
16 May 2026
Neil
This isn’t a hotel , it’s apartments so there are really no facilities apart from your room.
Self
8/10
Excellent
15 May 2026
Margaret
The location could not have been better walking distance to Wawel Castle, Vistula River, and Old Town Main Square. An added bonus is the store, JUBILAT for groceries and souvenirs. We stayed 8 nights because of the advertised washer/dryer that were not effective. Plus, no change of sheets not to mention we made our own bed. The only regular cleaning provided was trash can garbage removal every day. On day one, 2 small shampoo and
lotion bottles were provided with no replacements throughout our stay. This tiny apartment would be wonderful if the ongoing service were provided. One other recommendation: provide instructions on appliance operation since they are foreign to travelers.
Family
10/10
Exceptional
14 May 2026
Nhuan
An excellent place to stay for travelers without cooking or doing heavy laundry.
8/10
Excellent
09 May 2026
Susan
Great location. Helpful front desk. Apartment was nice with a nice view. Housekeeping comes for garbages daily but don’t do a full clean but will help with any requests. Towels are only every few days. Wish the apartment has luggage racks. We had loud neighbours (scrapping the floor with furniture), wish the hotel would have given a reminder to all guests not to bang and scrape the furniture around. Could hear crying children but that would be anywhere likely. Good wifi. Would stay here again, suited our needs.
Partner
10/10
Exceptional
04 May 2026
Tara
Great location, really comfortable, lovely staff
Friends
10/10
Exceptional
01 May 2026
Jennifer
The room was clean and the kitchen was well-equipped, although I didn't use it for much more than boiling the kettle.
Lovely apartment in good condition with very helpful reception staff.
Self
10/10
Exceptional
01 May 2026
Leaza Botho
This hotel was amazing. We stayed in the 2 bedroom apartment. It was spacious, clean and just perfect for us. Location is also amazing - really close to the main square.
I can’t give this place enough praise.
Friends
6/10
Pleasant
24 Apr 2026
Samantha
The room was okay, but not great, it wasn’t regularly cleaned, just had the bins changed daily, when we got to the room there was a small bit of rubbish left on bedside table must of been from previous guests, the upstairs bit was very dusty, we just felt like there was crumbs on the floor for days that weren’t cleaned (would of done it ourselves if we had a dustpan and brush) the staff were nice, but just didn’t feel that it was great value for money, the location is brilliant though, also the heated floor in the bathroom is was nice.
Friends
10/10
Exceptional
23 Apr 2026
Rebecca
Great location, nice decor and spacious rooms.
Friends_and_family Family
10/10
Exceptional
19 Apr 2026
David
Apartment exceeded our expectations,had everything you need for your stay ,immaculate clean nice and spacious in a great location ,a few minutes walk to the river and around 10 minute walk to the main square.Will definitely book here again if we return to krakow ,also a nice view
Partner
10/10
Exceptional
17 Apr 2026
David
Very happy with experience from start to finish. The staff were very good from welcoming to check out. The hotel is well located for all amenities. There are supermarkets and cafes, restaurants on the doorstep.

Great communication with team re airport transport.

We had a two bedroom apartment as we had our granddaughter with us. A useful kitchen.
Family
6/10
Pleasant
17 Apr 2026
Michael
Overall this was a fine hotel with an excellent location. 10 minutes to old town square and castle. Our downgrade has to do with it being listed as a 5-star hotel. It is a very good 3-star, no more. The place was clean and staff friendly and responsive. There really weren’t amenities to speak of, based on the star rating. If you want an AirB&B style with basically no amenities this is it. That’s not what we thought we were getting.
Partner
6/10
Pleasant
10 Apr 2026
Tracey
I would say this was more 3/4 star at best. Kitchen was limited with minimum utensils provided and barely any equipment. Air conditioning stopped working fortunately, the temperature was cool enough do could live without. Handle to the apartment intermittently locked. The location was excellent amd staff were friendly.
Family_with_children
8/10
Excellent
06 Apr 2026
Bethany
A very comfortable stay in a clean room. Exactly what we needed for a 3 night stay in Krakow. Great location too. Our only criticism is that the air con is non existent. We stayed at the beginning of March and the inside room temperature was 27 degrees Celsius the whole time. They do provide a fan but the air con really needs to be upgraded. I couldn’t imagine what it must be like in summer!
Partner
4/10
Poor
22 Mar 2026
Leonie
The elevator did not work. This was listed in amenities. I would like to request a partial refund
8/10
Excellent
17 Mar 2026
David
Hotel is very good with respect to location, room features and cleanliness. The only issue was the lift being out of service for the duration of our 3-night stay. With our room being located on the 4th floor, the stairs were hard work to negotiate and we were in good health. May have been a problem for more elderly or infirm guests.
Partner
10/10
Exceptional
16 Mar 2026
Stefan
The rooms are Fantastic! So much better than a normal Hotel room.
Friends_and_family Friends
8/10
Excellent
14 Mar 2026
SHELLEY
Nice location and within walking distance to the river and amenities. Nice room but high windows so the view wasnt as described and not as clean as would have expected. Had to pay 500pln upfront and we were told we would get it back on checkout. Not recieved yet.
Shops nearby.
Staff friendly but never replied to my emails sent before we left the UK.
The lift was broken for the 3 days we were there and we were on the 3rd floor which was 6 flights of stairs. Luckily we could just manage them.
Krakow is a beautiful place.
I think the hotel is more a 3/4 star though and not a 5 star in my opinion.
Partner
8/10
Excellent
08 Mar 2026
Jacqueline
Laundry is not in your room as expected it’s on another floor. We didn’t use it. I had assumed the washer dryer was in the room. The lift/elevator was out order so 6 flights of stairs every time you came in or went out. Seems the elevator is always out of order. I would however stay here again.
6/10
Pleasant
08 Mar 2026
Chipo
Clean room but faulty lifts so had to walk 3 flights of stairs
Partner
10/10
Exceptional
25 Feb 2026
Thomas
Very spacious and clean, great location
Partner
8/10
Excellent
15 Feb 2026
lisa
The room was very clean. Had to ask twice though for an extra pillow which took 2 days to get and we needed more toilet roll which we never got.
8/10
Excellent
13 Feb 2026
JOHN
good stay.
unfortunately we arrived sunday 8th feb to be told we were on the 4th floor and the lift was out of order but will be repaired on monday . we left friday 13th with lift still out of order ,we are in our early seventies and would have thought we should have been moved to another hotel .the notices on the lift seemed pretty old
Leisure Family
10/10
Exceptional
30 Jan 2026
gabriela
Great location . Clean apartment. Friendly staff. Resonance priced.
Friends_and_family Family
10/10
Exceptional
20 Dec 2025
Paul
Yes the room was spotless could not fault anything, even a dishwasher in the kitchen annexe and all necessary crockery and utensils.

Staff were absolutely amazing went above and beyond to help you, nothing was a bother to make sure you had what you needed.

Would most definitely recommend this aparthotel without any doubt at all.
Leisure Partner
10/10
Exceptional
19 Dec 2025
Daniel
Aparthotel Best Views was amazing! Friendly staff. Rooms were spacious and had everything you need. Just a short walk away from old town, so ideal location too. Would highly recommend!!
Leisure Partner
10/10
Exceptional
18 Dec 2025
Declan
Very nice comfortable stay
Leisure Partner
8/10
Excellent
15 Dec 2025
Darcey
staff where very polite and helpful, check in and check out was very quick and smooth.
Friends_and_family Friends
10/10
Exceptional
14 Dec 2025
Don
This hotel is amazing lovley and helpful staff, spotless room and an amazing location would recommend this place to anyone
Friends_and_family Family
10/10
Exceptional
10 Dec 2025
Molly Anne Mary
Clean room, friendly staff and great location
Leisure Partner
10/10
Exceptional
05 Dec 2025
Alan
Room was clean and spacious, kitchen and lounge area made the stay more enjoyable. Staff very helpful and friendly. I would highly recommend Best Views and would definitely stay again.
Partner
10/10
Exceptional
25 Nov 2025
Michael
Room had everything you could want. Great view, great price, great location.
Partner
10/10
Exceptional
18 Nov 2025
Pawel
Our room was spacious, clean, with lots of storage options, kitchenette and pretty view from the windows. Hotel is conveniently located, close to the Wawel castle and old tow. We are planing to come back in the near future.
Leisure Family
10/10
Exceptional
08 Nov 2025
michelle
Wonderful apartment with a beautiful view of the castle. Great location.
Friends_and_family Friends
10/10
Exceptional
08 Nov 2025
Mr David
Very clean, tidy and well maintained. Good kitchen equipment.
Self
10/10
Exceptional
06 Nov 2025
Paul
Very clean
Everything you need in one place
Staff very friendly
Excellent location
8/10
Excellent
01 Nov 2025
David
Great location minutes from the old town, castle and river. Friendly staff and nice well equipped apartment. Thought we were getting a twin room but it turned out to be a double. Staff quickly provide bedding for the sofa bed
8/10
Excellent
30 Oct 2025
Sherife
We did enjoy our stay. However, the shower was not draining so we had certain issues with the bathroom flooding over. We also had issues with the safe in our room, it was broken and our
stuff got locked out, however this was fixed by the receptionist (Thank you)
Once again, although the hotel was lovely, we also had issues with air conditioning as the room was so incredibly hot but due to no windows being in the bathroom, it literally felt as though we were suffocating there from the heat, and it was so hard to turn it down. Overall, it is a clean area and they do have very lovely staff, we did enjoy our stay. Thank you!
10/10
Exceptional
29 Oct 2025
Katherine
Aparthotel Best Views was a very nice hotel. Built for longer stays as there is a kitchenette. The room we had was large and the photos of the rooms are accurate.
Two restaurants nearby, The Gavi and The Oserangie are very good with the Oserangie being a rooftop restaurant.
The Wawel Castle is a few minutes walk away.
Leisure Partner
6/10
Pleasant
27 Oct 2025
Fiona Isabella
The apartments are clean & in a great location. However we did not expect to have the same towels for 4days!! No refill of tea bags & coffee sachets or toilet rolls. I asked at reception for refills & was given for another two days.
As a side mention we were using the sofa bed which was obvious as it was booked for 3 people - the bed was not made or even pulled out ready to make.
None of these issues are massive but would have just made our stay more enjoyable if we hadn’t had to keep bothering the man at the reception.
8/10
Excellent
18 Oct 2025
Kevin
Super.
Partner
10/10
Exceptional
16 Oct 2025
Kimberlee
Clean room and friendly and helpful staff. My room was on the smaller side, but overall a nice experience
Friends_and_family Friends
8/10
Excellent
15 Oct 2025
Clare
The room layout was lovely and apart from a few wot sits on the floor it was clean. The sofa didn’t appear in good condition (broken back, iron burn marks).and there were very noticeable chips out of the wall. These issues didn’t detract from the amazing location and professional and friendly staff.
Friends_and_family Family
10/10
Exceptional
09 Oct 2025
Courtney
4 or 5 times we have stayed at this accommodation in a variety of rooms.
Very good every time.
Friends_and_family Family
10/10
Exceptional
04 Oct 2025
Krystian
Incredibly
10/10
Exceptional
25 Sep 2025
Terry

Highly Prized Accommodations

The room exceeded expectations. Very clean, spacious and great views of the river. The front desk staff were very pleasant and accommodating. I highly recommend this apartment and one of the best locations to all city activities.
Partner
10/10
Exceptional
24 Sep 2025
Paulina
Property is great and area is accessible and very walkable to old town and the castle.
Leisure Friends
10/10
Exceptional
22 Sep 2025
MAGDALENA
Exactly what it says, best views! Super friendly staff, clean and beautiful apartment, close to everything. I'm very happy with my stay.
Leisure Family
8/10
Excellent
20 Sep 2025
Isabella Cowie Innes
Lovely apartment spacious, comfy bed but duvet too small & thin!! One pillow when two would be more comfort.
Kitchen really nice all utensils supplied a few tea towels would be better thsn kitchen towels for drying crockery if you dont need to use dishwasher. A fustpan and brush or hoover supplied would be great as floors quickly become dusty and housekeepers dont do more than change towels every 3 dsys unless you request them changed dsily. DEPOSIT OF 500 ZLOTY is a lot out of someones holiday funds. In case of damage. Rooms checked before you leave and deposit returned. Staff frienfly no dining room or any other areas to eat/drink. Few tables and chairs outside would be good. Otherwise not bad.
Leisure Partner
10/10
Exceptional
26 Aug 2025
Jonathan
Immaculately clean & quiet.
A 5-10min walk to Krakow town centre
A couple of minutes to the castle & river, so very convenient.
Staff were friendly & helpful.
We enjoyed our stay.
Leisure Family
8/10
Excellent
05 Aug 2025
Glenn
The apartment is on the southwest not too far from Kraków’s old town. The Bolt from the station is longer than it should be because it must travel around the perimeter, which leads to a costly ride.

If the weather is good, the walk from the station isn’t too bad.

The apartment offered to us was not what was promised in the booking website, but it was still large enough as to be more than enough. There is a shared washing machine that is just outside the door and rarely used.

The towel rack in the bathroom is connected and makes it very easy to dry clothes.

The bathroom whilst roomy had one major flaw. The drain was blocked. We asked to have to cleaned, which was addressed, but never really fixed. The long term flooding damage from previous stays is obvious which means this is a problem everyone has experienced.

It was one of the only three flaws and meant that we could only have 3 minute showers to avoid flooding.

The second flaw was the bedding being too thing as to not allow any decent sleep. The last flaw was the walls are thin enough that you can hear neighbours (some of whom on our visit had crying babies and loud music).

Communication with the staff was excellent and the ease of access was also good.
Leisure Friends
10/10
Exceptional
21 Jul 2025
Konrad
Awesome! Thank you!
10/10
Exceptional
20 Jul 2025
Rae
Everything here is very convenient well maintain comfortable clean friendly staff. Can’t say enough. Nice things about this place. Highly recommend you stay here. I would say don’t lose your room key because it cost €13 also it would be wise to inventory everything in the room before you leave to make sure everything is in order as everything has a price and you will pay for it if it’s not in order when you leave.
Leisure Family
10/10
Exceptional
08 Jul 2025
Ruth

Fabulous stay

5 nights stay - staff were great. The only thing I would recommend is that the windows in the apartment could open. Other than that, it was great, and I will be recommending this Aparthotel. 😊
Friends_and_family Family
10/10
Exceptional
10 Jun 2025
Simon
Great modern apartment/hotel with really friendly and helpful staff who respond to your requests really quickly. The building is brilliantly located to everything you need to see in Krakow in short distance. Lots of convenient shops etc very close by. Krakow is a great city too. Absolutely worth visiting. The hotel was also very good value.

There were a few small issues. One was a leak above the bed that dripped on us as we slept and woke us up at 2am. It made a section of the bed and duvet wet. This was reported and resolved but was understandably annoying. During your stay you don't get freah towels. Unless you pay for them. So the floor towel stayed wet the whole time. Bedding also wasn't changed either and house keeping was a bit hit and miss. Lastly, you can't open the window and our room apartment had very high letterbox windows. So the room did feel airless and stuffy at times especially when it was a warm day. Some fresh air would have been nice.

There is a washing machine and drier on the fifth floor which was easy to operate and was helpful as we had been travelling for some time.

I would recommend this apartment/hotel overall and would stay again. Just be aware or the small issues.
Partner
6/10
Pleasant
25 May 2025
Paul

Nice but not too nice

Well situated hotel near Old Town.
Room a bit cramped for 3 people. TV didn’t work the first night and did not get fixed or replaced for the rest of our 3 nights.
Nice shower.
Would not return.
Friends_and_family Family
10/10
Exceptional
14 May 2025
Danielle
Lovely apartment and friendly staff. Great location.
Partner
10/10
Exceptional
01 May 2025
Louise

Amazing stay

Lovely hotel, great room, lovely views. Would stay again.
Partner
10/10
Exceptional
16 Apr 2025
Stacey

Very clean hotel

Great hotel in a fab location.
Friends_and_family Family
8/10
Excellent
11 Apr 2025
Joanne
Would have given this 5 stars but we had quite a small room for 2 adults and 2 older teenagers. When we booked another room, we were given a massive mezzanine room - which would have been perfect in the first place.
Leisure Family
6/10
Pleasant
02 Apr 2025
Steven

Great location

Very clean and great location just extremely warm and air con was broke. Also when booking a room with queen bed it is just 2 singles pushed together.
Partner
2/10
Poor
28 Feb 2025
Verified traveler
Unfortunately, luxury is only in their name...
Business
10/10
Exceptional
20 Feb 2025
Gemma
Perfect stay with family in Krakow. The accommodation was super comfortable and cosy. Walking distance to all main attractions, restaurants and bars. Would highly recommend.
Leisure Family
6/10
Pleasant
08 Jan 2025
Julie
Good location
Leisure Family
10/10
Exceptional
27 Dec 2024
Nicola Ann
The property is very close to Wawel castle and the river. Was very handy to have a fridge and microwave as part of the amenities. Lovely big room with a big walk in shower in the bathroom. Only 10minute walk to town
Leisure Partner
10/10
Exceptional
16 Dec 2024
Lowri
The property was excellent. We stayed in the luxury apartment with a hot tub on the balcony. The rooms are lovely and the facilities are fab. One thing I would like to comment on is the fact on the Expedia website it says it has a restaurant/bar which it does not. It also give u an option to get breakfast to the room and late night room service. However this is not the case, I asked a member of staff where the bar was and she said that they do not have a bar or restaurant.
The hotel is within walking distance of the main square and has a couple of good dining options. We went to the Indian which was lovely. Overall the hotel and facilities are fantastic and would recommend to stay here.
Leisure Family_with_children
10/10
Exceptional
04 Dec 2024
Meri

Great stay

Great stay, fantastic accommodation and friendly staff. The only issue we had was that it was quite cold in the apartment but we were provided with a heater upon request. 100% would recommend
10/10
Exceptional
02 Nov 2024
Paul
Luxury apartment as advertised, easy walking to the old town.
Leisure Partner
4/10
Poor
09 Oct 2024
Lee
This is a very difficult review to write. Some things were excellent but one was very bad. Let's start with the bad and end with the good. I must have eaten something my system did not like and had an 'accident' in bed. I took the sheet off the bed and put up the Please Clean sign on the door. When I returned to the return, Housekeeping had not changed the sheets, made the bed or done other cleaning although they had been in the room as the bath floor mat was gone. This is unacceptable and the worst cleaning I've seen in my 77 years. The TV channel selection was not good. Many good channels would be on the guide but, when selected, the response was 'no programming available'. Those were the bads. The goods. Great room with fantastic kitchen appliances & room layout. Loved it. The front desk staff, especially Anna, was excellent: very friendly & helpful.
Leisure Self
10/10
Exceptional
21 Sep 2024
Lisa
The receptionist Julia was really helpful and so polite a credit to the hotel
Partner
10/10
Exceptional
18 Sep 2024
Ian
Beautiful property, convenient for the old town - highly recommended.
Friends_and_family Family
10/10
Exceptional
15 Sep 2024
Angela

Excellent Hotel

Beautiful hotel, spotlessly clean. Staff very friendly and great location. Very quiet at night. The room had everything we needed.
Partner
10/10
Exceptional
11 Sep 2024
Zeinab
The personal behavior is really good and the property is very clean. It has washing machines and iron in floor 5 the other thing all stored in the apartment. Every day cleaning free of charge is available upon your request. It has a spa but since we didn’t use I can’t have any review about it. The bath tubs in pictures are only for penthouses.
10/10
Exceptional
09 Sep 2024
Carolyn

Great location!

Very close to the river and the old square so everything within walking distance. Room facilities were excellent and the bed was very comfortable. Useful kitchenette with fridge.
Partner
10/10
Exceptional
25 Aug 2024
Mary
Aside from the street repairs outside the hotel, everything was great. Anna, at reception was delightful and very helpful. Truthfully, the repairs just made for a bit of dust and stones we walked around. A very comfortable stay and short walk to the Wafel Castle, Old Jewish Quarter and Main Square.
Partner
10/10
Exceptional
24 Aug 2024
Zbigniew
Great location
8/10
Excellent
20 Aug 2024
Joseph
Hotel and room was clean and tidy, although was a little bemused by the hotel name when upon arriving into our room there were no windows, but 2 sky lights with a superb view of the sky.
Receptionist was polite and helpfull, but we did have a 10 minute wait for them to return after a long day trip, to get our key which you have to leave at reception when going out.
Ongoing street works outside were a bit of a pain with unmade narrow paths to negotiate with a suitcase etc.
Hotel is located close to the main square, taking around 15 minutes to walk to and only a 2 minute stroll to the river.
Leisure Partner
6/10
Pleasant
11 Aug 2024
Jeffrey
Didn’t realize it was an apartment. We had to leave the key everytime we left the place.
Heavy construction as we walked outside working on the tram rail.
Leisure Family
10/10
Exceptional
23 Jun 2024
John

Great stay in Krakow

Amazing little hotel. I booked in the states before leaving and could not have been happier. Everything around the city was close within walking distance. The staff spoke English and were very helpful. The room was great! Had everything we needed and all the utensils to cook. There is a small 24hr grocery right next to the hotel and a great place from breakfast not 200meters away. The rooms were clean, beds comfortable, showers worked great. I could. Not have asked for a better stay!
Friends_and_family Family
10/10
Exceptional
10 Jun 2024
Zbigniew
Very good
10/10
Exceptional
03 Jun 2024
Larry
Excellent location at a few minutes walk from the old town!! Nice hotel with newly refurbished rooms and modern bathroom!!
Leisure Partner
10/10
Exceptional
01 Jun 2024
Lynn
Differently stay here again everything was perfect no complaints
Friends_and_family Friends
10/10
Exceptional
31 May 2024
paul

Lovely clean apartments

Stayed here for 3 nights while visiting Krakow, lovely spacious rooms ,very clean with maid service daily .all the staff were extremely helpful
If I was going to nit pick is there was construction work outside which started early in the mornings
Friends_and_family Family
2/10
Poor
25 May 2024
Verified traveler

Broken Air Conditioning / STAY AWAY

Stayed for 2 nights, upon arrival we found the air conditioning in our room did not work. The hotel staff would not move us into a new room, and did not have any additional fans for us to use. Our hotel room was around upwards of 29.5 degrees Celsius (85ish Fahrenheit) for the whole trip. To top it all off, around midnight on our 2nd night of our stay the ONE fan they provided to us stopped working… so we then had nothing. Way too hot to sleep comfortably.
Friends_and_family Family
8/10
Excellent
17 May 2024
Cynthia
Convenient to sites we wanted to visit, walkable to main areas with option of public transportation in immediate area. We had trouble communicating via Expedia for a bit and the hotel actually called me to answer my questions. Anna was lovely and very considerate to reach out to confirm the shuttle was scheduled to pick us up at the airport. We had several issues with broken items in the room and they were addressed in a timely manner. The staff was great and always willing to help in any way - I liked them very much! Most communication was easy, all staff spoke English - more complex questions were sometimes a challenge but we managed to sort things out.
Leisure Partner
10/10
Exceptional
25 Mar 2024
Chelsea
Absolutely beautiful hotel, very clean and staff were helpful at any time. Has everything you need around it and walkable to go sightseeing too. Would definitely stay here again!
Leisure Partner
10/10
Exceptional
05 Feb 2024
Anna
Amazing apartment, very good location, friendly staff! :)
Partner
10/10
Exceptional
29 Nov 2023
Valerie
Very clean spacious and comfortable accommodation in a great central location.
Leisure Family
10/10
Exceptional
26 Oct 2023
Vicky
The apartment was clean and well presented. The staff were friendly and helpful
Leisure Family
10/10
Exceptional
29 Sep 2023
Richard
Excellent apartment hotel for a few or several days. Spotless and close to Wawel Castle and Old Town.
Leisure Family
10/10
Exceptional
26 Sep 2023
Jenna

Amazing

Amazing place to stay, exceeded all expectations. Will be returning and staying here again next year.
Partner

Location & surroundings

Aparthotel Best Views Luxury
Ul. Zwierzyniecka 29, Kraków, Poland

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Aparthotel Best Views Luxury

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