Name: 7 Koron Apartments
Address: Senacka, 11, Krakow, 31-002, PL

8/10

Excellent

06 Jul 2026

Sylvia

Location was amazing and the space of our apartment was incredible but the lack of communication from staff wasn't something I am use to as a frequent traveler, there is no office they message you through WhatsApp for check in or any of your needs, a little strange for me but

10/10

Exceptional

22 Jun 2026

Olena

We stayed here during our trip to obtain a U.S. visa. The location is perfect — the U.S. Consulate in Krakow is only about a 3-minute walk away.
We really enjoyed our stay: it was comfortable, convenient, and had a pleasant atmosphere. After receiving the wonderful news that our visa was approved, we decided to stay one more night. We were pleasantly surprised that the owners offered us a 10% discount for the additional night.
Thank you so much for your hospitality and kindness! We definitely recommend this place ❤️

Family_with_children

6/10

Pleasant

08 Jun 2026

Bharat

We were able to check in early, which we really appreciated, so thank you for that. The apartment is also in a great location, right in the city centre and within easy walking distance of the main attractions.

Unfortunately, there were a few issues during our stay. The cleanliness of the apartment could have been better, as there was an unpleasant smell coming from the shower area. The apartment also looked somewhat different from the photos shown in the listing, which was a little disappointing.

The biggest issue was the Wi-Fi. It was extremely unreliable and did not work most of the time. It was the worst internet connection we experienced during our trip, which made it difficult to stay connected when needed.

Family_with_children

10/10

Exceptional

05 Jun 2026

Andrew

The offering was what I wanted. Some people want services and they should get a hotel. I booked an apartment because I wanted to be left alone, have a kitchen of my own, and feel that the place was my own. It gave me that.

The location can't be beat. 5 minutes to the main square. 10 to the castle. 7 to the bus stop where most outings pick you up. Couldn't be better positioned for pedestrian tourism.

Self

8/10

Excellent

23 May 2026

Karen

We have only downgraded the cleanliness to 3 stars because we did find 2 pairs of underpants on the top shelf inside the wardrobe. If they were not there we would have given 4 stars.
The apartment we found did suit our needs perfectly, and it was very central, good value for money and responsive staff via the telephone. Yes we would stay there again.

Friends

10/10

Exceptional

16 Apr 2026

Jose Alonso

Very helpful staff. Great place in the heart of Krakow.

Partner

8/10

Excellent

06 Apr 2026

Paul

The apartment was modern and clean and plenty of space for a family of 4. It could do with a bit of a refresh though as the corners of the skirting boards and door frames were scuffed and parts of the wall you could tell had been hit by the dining chairs. There was also what looked like a cigarette burn on the sofa. Unfortunately the bed wasnt comfortable at all but we managed. Also was only given 1 very small pillow each. I would stay here again though and the location is excellent. Noisy outside at weekends but thats to be expected.

Friends_and_family Family

8/10

Excellent

22 Mar 2026

patty

Very spacious! Clean. Easy to find. Great location. Parking is a little tricky.

Partner

10/10

Exceptional

24 Feb 2026

Lian

The room was very clean and more than suitable for 2 adults and a teenager. It was centrally located and felt very safe.

Friends

6/10

Pleasant

03 Jan 2026

Marco

Some furniture was in poor condition a little bit not well kept

Leisure Family

8/10

Excellent

18 Dec 2025

Clint

Clean room, good location, and friendly staff.

Friends_and_family Family

8/10

Excellent

09 Dec 2025

Victor

Great location

Leisure Friends

8/10

Excellent

28 Nov 2025

Christian

Yes

2/10

Poor

20 Nov 2025

Lisa

The heating was not working, it was freezing cold and we arrived soaking wet. Unable to dry our clothes. We reported this and they couldn't fix it, we had to move to a different apartment which was a massive inconvenience to us and much further out of the city centre. Our first night was greatly disrupted disrupted

8/10

Excellent

30 Sep 2025

Jose

We got a nice apartment. Bedroom, living room with tv, kitchen with everything to cook. Very clean. 5 minutes walking to the castle. 7 minutos walking to the main plaza. Safe area. Quiet. There is a sign outside with a phone number to call. Then they send the codes for the front door, elevator and room. We liked it

Leisure Family

10/10

Exceptional

15 Sep 2025

Abdulhamid

Great Location for the money.

Business_and_leisure Family

6/10

Pleasant

19 Aug 2025

Luis

It was ok!
Location is the best!

For a couple with 2 kids ok ,but the bed was horrible confort,we have to leave a day before fof the backpain! Terrible terrible,nobextra towels,no hans small towells!
If you are teenager or young is good! But not at all for an adults!

Leisure

10/10

Exceptional

25 Jul 2025

Alexandra

The place was very accessible and super easy to get into. Very happy with our stay

Leisure Family_with_children

6/10

Pleasant

13 Jul 2025

JOHN

Very secure but a few codes to remember. stored luggage was a pain to get to. shower was blocked but room and facilities ok.

Leisure Family

10/10

Exceptional

03 Jul 2025

dawn

Great place and very walkable.

Leisure Family

8/10

Excellent

24 May 2025

Verified traveler

Great location

Leisure Partner

10/10

Exceptional

02 May 2025

Verified traveler

Mrs Sarah Good

Very nice room. Very clean. Location was excellent. When you come into the street there are shops and restaurants right by you. Market Square 8mins walk. I would differently stay there again.

Friends_and_family Family

10/10

Exceptional

23 Apr 2025

Timothy

Generally quiet, except for one night, but we stayed over a holiday weekend and the revelry stopped before midnight, so I cannot complain. Excellent location near shops and restaurants, very close to Wawel Castle and nearly as close to the Rynek Główny/ Main Square, easy to check in, multiple layers of security, excellent view and accomodations on the 4th floor penthouse. All that was missing was a coffeemaker, but a tea kettle was provided. Would definitely stay again, and recommend to anyone with 4 or fewer people in their group.

Business_and_leisure Family_with_children

8/10

Excellent

16 Apr 2025

LES

It was quite roomy and had a character. Overall was a pleasant enjoyable stay.

Leisure Partner

8/10

Excellent

09 Apr 2025

F.

I absolutely loved the room and the location: very spacious and at an excellent price.

The only things I can warn others reading this review:

1. The wifi was not reliable in my room
2. The luggage storage locker was a distance away from the property and so walking with luggage along cobble stone streets could be a deterrent, unless of course you took a short car ride. (I decided to walk my luggage over.)

8/10

Excellent

25 Mar 2025

Richard

Everything excellent..apart from bed.

Room was excellent! Central location, spotlessly clean, everything you could need. Only thing that let it down and a star taken off was the metal bed. Squeaked and creaked loudly with the slightest of movement, and not very comfortable. Didn't sleep well.

Friends_and_family Family

8/10

Excellent

24 Mar 2025

Robert

The place was keep. It's Air B and b.
Not my cup of tea.
Great location to everything.

Partner

10/10

Exceptional

09 Jan 2025

Ariel

Everything was great

Leisure Self

6/10

Pleasant

20 Dec 2024

Paul

Location was great. We had 2 apartments, in 1 blinds broken, no lock on bathroom door & very bad smell in bathroom. Other apartment not all heating working and bathroom handle/lock broken. Water controlled centrally and was only warm, had to boil water to do dishes which makes me question how clean crockery was. Water pressure not good for people with long hair. Beds were small doubles and duvet barely fitted bed and was not adequate for two adults. Apartments need some general maintenance.

Leisure Family

10/10

Exceptional

07 Dec 2024

Ruth

Perfect Xmas Trip

Perfect location - Apartment had everything- very clean - staff were so friendly and helpful

Friends_and_family Family

8/10

Excellent

24 Nov 2024

Sharron

Really easy check in and had lots of information as no reception at the property. Rooms were all good condition and very clean and lots of dishes cutlery glasses etc. only thing was nowhere in shower to hang your towels on the door or put any shampoo etc bottles anywhere in our bathroom.

Partner

10/10

Exceptional

02 Nov 2024

Verified traveler

Great location, clear instructions how to check in, very clean and spacious living area

Friends_and_family Family

8/10

Excellent

22 Sep 2024

Ruth

Very quiet side street in old town.

10/10

Exceptional

08 Sep 2024

Peggy

Excellent location in Old Town!

Leisure Partner

10/10

Exceptional

22 Aug 2024

Magdalena

The property is located in the heart of Krakow but off one of the main streets leading to the Main Square and therefore away from the crowds. The room was equipped with everything we needed for our short stay.

Leisure Family_with_children

10/10

Exceptional

15 Aug 2024

Dariusz

👍👍

It was very pleasant stay. Private, and secure entrance. The place was spacious, and clean. It could use more pillows, but that's just a minor thing. Overall we had a great time with kids.

Friends_and_family Family

6/10

Pleasant

10 Aug 2024

Jolene

Large room(s), but we were only provided 1 towel each (without even a hand towel or face cloth). Staff were quick to respond, but no one was onsite.

10/10

Exceptional

31 Jul 2024

Reden Gonzales

Perfect location

Leisure Family

10/10

Exceptional

18 Jul 2024

Justyna

The property was clean, the size is perfect for a traveling family of 4 or 5. It's steos away from all the main attractions in Krakow. The only thing it is lacking, a balcony or downstairs area where you can unwid after a whole day of walking.

Leisure Family

10/10

Exceptional

15 Jul 2024

Janusz

Excellent

6/10

Pleasant

06 Jul 2024

Marc

Good location, quick response, missing one blind on one of the Windows, not Good for sleeping łatę. No bottle opener.

4/10

Poor

05 Jul 2024

Lauren

This is a scam, not a hotel even though that's how they advertise it. Don't stay here if you need to be here more than 2 nights. They don't change towels without charging you, even if you stay more than 2 nights. No cleaning in between, without an extra charge. Asked for more toilet paper and was told we would have to wait 24 hours to receive more because no one is onsite. The place was fairly clean, just cheaply designed and decorated.

Leisure Family

10/10

Exceptional

16 Jun 2024

Jay

Great place to stay.

Excellent location between Wawel Castle and Market Square. Clean, safe, convenient. Would definitely stay here again. No wash cloths or extra pillows/blankets.

Friends_and_family Family

8/10

Excellent

16 Jun 2024

Kelly

The apartment is in a superb location near the heart of old town. It was in a safe location, clean and large with plenty of room to spread out however a few more towels and toilet paper would have been nice.

Family

10/10

Exceptional

14 Jun 2024

MONIKA

This was the best place we could find in Old Town. Clean , easy to access, reasonable price. The apartment is simple with all the necessities. We loved it . We could walk anywhere with the old town . We highly recommend this stay.

Leisure Family

10/10

Exceptional

09 Jun 2024

Daron

It was very nice and close to everything.

Leisure

8/10

Excellent

01 May 2024

steve

Best of both

Great location for main town square
Quiet area
Apartment clean and as described

Partner

10/10

Exceptional

12 Apr 2024

angela

Fabulous apartment in a great area.

Leisure Partner

8/10

Excellent

17 Feb 2024

Lisa

The apartment was lovely and spacious, it was clean and comfortable. Only minor gripe was that the metal frames bed in the main bedroom creaked but this would not deter me from staying here again! The location was excellent and gave a great base for our first visit to krakow

Leisure

10/10

Exceptional

07 Dec 2023

Gemma

Lovely apartment, very spacious and has everything we needed.

Has cooking facilities but we didn't use them.

Would definitely stay again.

Partner

10/10

Exceptional

29 Nov 2023

A J

Perfect location, nice flat and great customer service. Will book again for my next trip.

Business Self

10/10

Exceptional

25 Nov 2023

Visarut

Excellent place to stay in Krakow

Great location, room was clean and comfortable.

8/10

Excellent

02 Nov 2023

Gregory James

The overall stay we had at these apartments was great. We stayed in Opal which had one bedroom and a sofa bed. The sofa bed, even though clean, the bedding didn't fit and due to shape of it was difficult for 2 to sleep in! However, seen as though we were only there for 4 nights it wasn't a huge issue. The apartment is in a great location, 5 mins walk from the main square one way and 5 mins the other way. There are plenty of restaurants and a macdonalds near by which came in handy early morning as a few places didn't open until 10am. Felt extremely safe and all informed of every step along the way from reception. Got all info on how to enter the apartment a few hours earlier and they were extremely straight forward. Upon leaving we were able to store our luggage in a safe locked unit about an 8 min walk away but again, easy access. I would recommend staying at these apartments and will definitely return.

Leisure Family

8/10

Excellent

25 Oct 2023

STUART

We had two apartments which were an ideal location between the square and the castle (5 minutes in each direction) with a shop underneath. Apartments were spacious and clean and everything we needed although we packed in a lot in 4 days and didn’t spend much time there. Tue provider arranged our transfers

Friends_and_family Family

6/10

Pleasant

20 Oct 2023

Yevhen

Location and terrace is awesome. The apt is all made of beat up IKEA, all old and half either broken or overused, chairs were ripped, glass wall cracked, sofa and daybed had spots. Shower was not draining, we had to call for service. At the check in they literally wait until the last minute to give you a code, it was freezing and raining, no lobby, I emailed them at 2:39 and check in at 3 and they told me to wait until 3. Shows you how great customer service is. Once we received the code and went to the apt we had to wait as the cleaning lady was still finishing up. During weekend there was a party that drank non stop and was yelling at 4 am and banging on the door but I guess that’s out of their control. There is only so much hot water so if u have 2 people taking shower, second one is out of luck. Also just a suggestion: to leave at least a small sample one time shampoo and trash bag as if u come middle of the night and not bring it with you, it’s very not convenient for guestsLocation ui is very good and overall is very quiet. Not sure that ai would pick it again but location is hard to beat, they only need to update and put some love there and it would be great

Leisure Family

10/10

Exceptional

24 Aug 2023

Anna

Very nice stay, great terrace.Close to everything!Everything excellent!But no internet access!

10/10

Exceptional

09 Jun 2023

Robert

Koron Apartments were a perfect part of our Krakow experience. Good communication, easy to walk to the square, food and shops nearby. We had 3 different rooms and each were in excellent condition, clean, comfortable. Coffee and tea available with a water boiler, microwave, fridge, more than we needed. There is a code to get in the main door, elevator, and key box by the room door. Safe, though this area was safe outside anyway. We saved this location to come stay at again. We were happy that there was a luggage storage location available for when you check out - it is by the main office, so just a bit of a walk to it.

Leisure Family

10/10

Exceptional

12 May 2023

Gregory

.

Leisure Self

10/10

Exceptional

18 Aug 2022

Edward

Great little apartment inside the Old Town of Krakow (also next door to a fab pizza place) convenient for public transport, riverside walks and a host of restaurants in the main square.

Leisure Partner

8/10

Excellent

07 Jun 2022

Amanda

Amazing location. Very clean and well decorated and equipped. Only negative is uncomfy beds. Reception staff respond to messages or emails quickly.

Leisure Family

8/10

Excellent

08 Apr 2022

Verified traveler

Clean and well located but pics not representative

Appartment was nice and clean, and centrally located, and the staff at reception were helpful and friendly. However some of the pictures on hotels.com are of another appartment in the same building and not representative. I was therefore disappointed not to have an outdoor area or a washing machine. Would recommend checking with the company for pictures of the appartment you will be renting before booking to avoid disappointment.

Self

10/10

Exceptional

18 Mar 2022

Matthew

Perfect 3 night stay

Just returned from a 3 night stay here. We stayed in the 2 bedroom apartment that was absolutely huge and very clean. The beds were comfy even though it is a duplex and the second bedrooms is on a mezzanine floor with a ladder up.

The 2 bedroom apartment is on the 4th floor and had nice views from the windows of wawel castle.

Location is perfect literally a 3 minute walk to the main square.

The codes for the main entry gate and lift code emailed and texted to you once the apartment is ready to check into.

Luggage storage was avaliable in a different building within 5 minutes walking distance again codes were emailed across to me.

I will definately stay in this complex again when i return to Krakow

Friends_and_family Family

10/10

Exceptional

31 Oct 2021

Rachael

Excellent location with great staff. Nothing was too much trouble. Apartment was huge and lovely and warm.
Be aware bedroom two is not a separate room, it is in fact a mezzanine.

Leisure Family

8/10

Excellent

12 Oct 2021

Siobhan

We found the apartment to be a lovely clean spacious place. It is in a great location just 5 min from the square. Our first concern though would be that you have to walk down a dark lane to get to the front door entrance. I would not feel safe going out on my own to the shops. It can be difficult sometimes though if you need anything. I was communicating through emails & it sometimes took awhile for a reply. We had booked to go to Auswitch but due to not getting the payment sorted because of lack of response from the Front desk we didn't go thr first time then booked it again & after we came back there was a mix up with payment. The driver thought I was paying her but I had already paid to the front desk through the link the hotel has sent me & it caused embarrassment for me & the driver who was very nice about the issue. I would recommend staying in the apartment it's lovely but sort everything out with the front desk in plenty of time

Partner

6/10

Pleasant

08 Aug 2020

Agnieszka

Passable, not great.

The apartment was misrepresented in the pictures, which showed a patio belonging to a different flat.The apartment was spacious but dirty with confetti and disgusting cow’s skin on the floor. The sofa was unbelievably uncomfortable to sleep on and, when folded, it would slid open every time one sat on it. There were no toiletries despite of the website saying to the contrary. On the plus side; the aircon was quite good and the windows would block out all the street noise. The bed in the bedroom was comfortable. The shower worked well. Very central location. So overall, passable if it wasn’t for the attitude of the staff who just couldn’t take the feedback.

Friends_and_family Family

10/10

Exceptional

05 Nov 2019

Verified traveler

Quality location great service.

Location was mega but I knew that having being told krakow previously. When we rang we were allowed to leave our bags in the room while it was still being cleaned so that was a bonus. They even text me the codes so I can get the keys when I wanted which was great. Only bad thing I can say is the tv didn’t work but who comes away n watches tv? I did bang my head a few times on the roof where the upper bed was as seen in the photo.

Friends_and_family Friends

10/10

Exceptional

25 Aug 2019

Verified traveler

The location was really perfect for visiting the Old Town of Krakow. The only drawback was the second room was a loft that you could not stand up in, so it would have been very difficult for anyone older to get up in it (climbing a ladder) and to manage up there. My daughter is only 25 so she did okay. But I did not expect it to be quite like that.

Leisure Family

4/10

Poor

02 Jul 2019

Lise

Unable to contact property.

The apartment itself is fine, furnished with rundown Ikea furniture. The location was really good.
It took close to an hour to check in waiting for someone to show up, and then to track down the key.
We came home to no power our last night and were unable to contact the property. Called hotels.com for their help, and they were also unable to reach them. They finally got back to me the following morning. I would not recommend this property. I am mystified by the popularity of these apart-hotels. It seems like an excuse to offer less service for the same price.

Partner

2/10

Poor

24 Jun 2019

Verified traveler

Ongoing Construction Noise and Horrible Service

Feel free to book if you want to live in a construction zone and experience horrible customer service. Location is good. I reserved 7 Koron, top floor, elevator. Building next door, 10 feet across the alley, is undergoing major construction, and the noise in the apt even with windows closed was unbearable. Construction just started so it will be there for a while I suspect, into 2020. I understand that construction is not their fault, however, they surely are aware of the unbearable construction noise and not disclosing this and just letting people book their apt is highly questionable. When I asked the lady checking us in about this, she seemed not to care very much. She called the office when I asked for a different room, and they just moved us next door, same problem. Not sure why they did that, other than they just don't care about people enjoying their vacation without living in a construction zone. I asked for a refund, and then they finally decided to try a room without construction noise. They moved me into the Old Town Residence Apartments (same management), next door building but facing the courtyard instead of construction noise. Not nearly as nice, AC in only 1 small room (other rooms hot), 4th floor with no elevator. I and Hotels.com called them and asked for a discount because I booked a much better room, they didn't care and said no. I sent other messages (broken bed, etc.), all but 1 message ignored. Just lousy hospitality/service.

Family

10/10

Exceptional

18 Jun 2019

rachel

magnificent

The location is excellent, clean and new apartment(4th floor) with no noise. In the corner there is a supermarket, information for tourists and a change office.Despite the superlatives, the only thing that bothered us was that the elevator was broken for two days.other than that, Secure area, bright and spacious apartment. close to all attractions,Shops, restaurants and cafes.

Partner

10/10

Exceptional

17 Feb 2019

Verified traveler

I like how we were told to find our key and I liked the privacy and the location of the apartments and the security was really good which puts your mind at ease.

Leisure Partner

8/10

Excellent

14 Feb 2019

michael

Great central location

Perfect little studio apartment. Very private and secure. There was a shortage of pillows. They were so small and not adequate. Also some toiletries would have been beneficial. Have to take everything yourself.

Friends

10/10

Exceptional

01 Nov 2018

Verified traveler

Excellent location, spacious and well equipped property.

8/10

Excellent

21 Oct 2018

Alan

Nice Old Town location

We stayed at 7 Koron Exclusive Apartments in mid-October 2018. The location is in a small alley in the old town, in-netween Wawel Castle and Main Square, 5-minute walk away to each of these sites.
The apartment itself is clean and well furnished, but there is no washing machine. I can’t sleep when it’s too warm, so we tried using the air-conditioning at first, it did not seem to be doing much for us so we opened a window – it was nice and cool outside and noise free.
There is no reception onsite, you must make contact with the property and let them know when you arrive so they can wait for you. Once you check in you can communicate with the staff via telephone or WhatsApp, they are generally quite helpful.
There is a lift in the building.
The Wi-Fi signal in our apartment was very weak, occasionally leading to disconnections.
Quite a nice place to stay, just fix the Wi-Fi coverage.

Partner

8/10

Excellent

09 Oct 2018

Verified traveler

Location is a plus, especially if you want to explore the old town area. Large apartment, clean, has elevator to 4th floor.
The only drawback is that there are no instructions how to operate heat/ac, skylight blackout, TV.
I have already notified the management about creating instruction booklet. Please check that they follow my advice and request.
Asked for extra pillows twice during my stay, but it was never delivered. Finally picked it up myself from the storage area on the floor.
I would recommend apartment at the end of our hallway, which was second from our place called Opal. It has 1.5 baths, nice layout, great kitchenwith large refrigerator, and extra loft.
Has a nicer furniture and great ambiance.

8/10

Excellent

03 Aug 2018

Rachel

Family trip to Kraków

Koron apartments are in the centre of Kraków, it’s lively enough during the day and evenings but we encountered no problems with noise. There are plenty of restaurants nearby with really good food. Additionally there’s a well stocked Spar just at the corner of the street. Breakfast was included in our booking and you literally walked out the apartment door to a lovely cafe bar across a cobbled street (we were given breakfast tokens at check-in).The apartment had everything we needed and was spotlessly clean. There was a lift and air conditioning with swipe card access to the building and apartment. Our apartment also had a beautiful roof terrace. My only criticism was that our day bed (which converted to a comfortable double) was located in the sun room off the living area. This sun room had a glass roof so you were awakened by the sun from around 5/6am and it got very warm during the day and evening. The apartment management did offer to move us to another apartment on day 2 but we decided to stay put (as we’d excursions planned daily and most evenings) and as a goodwill gesture they provided us with fresh towels daily. This was very much appreciated, so thank you. Apartments do not have a reception onsite but they do stay in touch via mobile with guests and are there to meet you at check in. I’d recommend these apartments, great location, everything you need and air conditioned.

Family

10/10

Exceptional

26 Jul 2018

Paul

7 Koron Review

Staff were excellent, room was very clean and comfortable, location was brilliant too. Not on the main square, but only a 5 minute walk to it. Would highly recommend.

Family

10/10

Exceptional

04 Jul 2018

Leslie

Great location!

It was a cute apartment. The pull out couch wasn’t too comfortable for the people sleeping on it, but the bed was good. Great location!

Family

10/10

Exceptional

21 Jun 2018

Verified traveler

Fabulous apartments in a great location. Really comfortable and spacious. We would highly recommend these apartments to anyone visiting krakow.

10/10

Exceptional

05 Jun 2018

ajtnz

When we arrived we were advised that there was an electrical problem with the apartment we had booked, and as a result stayed in the Wyspianski apartment just around the corner - which was gorgeous!Despite being right on a main street just a few minutes walk from the main square the apartment was quiet. It was spacious and modern (with a beautiful en suite). The only things we could suggest to improve the experience would perhaps be more toiletries available in the apartment (although we appreciate this is an apartment, not a hotel) and the inclusion of an email address on the expedia page to help contact the hosts with an ETA prior to arrival in Poland. But despite us having to phone once we got there, the ladies in charge were extremely helpful and quick to come help us
Overall, the apartment was amazing, the service was exceptional, the location was perfect and we would definitely stay there again and recommend it to others!

10/10

Exceptional

13 Apr 2018

Marian

Excellent

Perfect location in Old Town. Very easy booking and check in/ out. Lovely hostess. Apartment building is very secure with lift to all floors. All very clean. We stayed in the top floor apartment called Szmaragd, which has a conservatory and large balcony. Which had the Sun all day. There was only two of us but we could have sat 12 for dinner ! Well equipped with what is needed to prepare breakfast and simple meals. Very comfortable bed and sofas. We had a problem with the bathroom sink which was sorted out as soon as it was reported. Boiler in bathroom could be regulated to supply plenty of hot water for kitchen and bathroom. Good shower. Hair drier and ironing facilities provided. Can't find fault at all and would definitely return. Krakow is beautiful.

Partner

10/10

Exceptional

11 Apr 2018

Gary

Spacious, clean haven

Everything about our stay was perfect. The location of the apartment was perfect, it was clean and large with great utilities; everything we needed was accessible. We arrived early but Sasha went out of her way to get us checked in and settled in. We are already looking in to visiting again. Thanks for having us!

10/10

Exceptional

08 Mar 2018

Verified traveler

Nice location

Clean efficient hotel, a real value and location!! I stayed there twice in the last month!

10/10

Exceptional

07 Feb 2018

Verified traveler

Great location but hard to find staff at checkin!

10/10

Exceptional

05 Dec 2017

Victoria

Beautifully presented apartment in great location

We stayed here for 3 nights in December. The apartment was very clean and well presented- and the building has good security measures. The location is a 5 minute walk from the market square which was great for the Christmas markets. It was about a 15 minute walk to the main shopping centre and train station which was also fine. The breakfast that’s included is delicious and there’s a good choice. The staff were incredibly helpful and I’d definitely recommend staying here.

10/10

Exceptional

17 Oct 2017

Verified traveler

Great location, very convenient for old town. Really friendly girl who let us in - Maria. Place is lovely

10/10

Exceptional

14 Oct 2017

Julie

Close to the main square

Apartment was clean, tidy and upto date - sofa and bed was comfortable and it had everything you would need: hairdryer, iron + board etc.
Only thing missing for me personally was a toaster.
Very close to the main square and castle - very central. Would definitely book here again.

8/10

Excellent

08 Sep 2017

pauline

Nice apartment close to old town square

I spent 4 days in Krakow. I found it is nice apartment where I lived during this period. Lots of cafe, convenience shop, tourist information centre, restaurants, hotels and pubs around this area.

I believe that I will visit again for sight-seeing in Poland.

10/10

Exceptional

07 Aug 2017

Maria

perfect choice

Perfect location..on the street that connects the castle with the main square. There is a grocery on the corner and many nearby restaurants. The apartment was very clean and the furniture nice and modern. The kitchen is well equipped. The only negative was that they didn't provide us with a mop and a broom and by the end of the week I really felt that the apartment was really dirty.

Family

6/10

Pleasant

07 Aug 2017

CHRISTOPHER

No fireworks

It was OK. No fireworks. The place is overpriced and needs some quality adjustments. I would also suggest to work on the welcoming team.

2/10

Poor

01 Jun 2026

Linnea

Asiakaspalvelua ei käytännössä ole. He lähettivät Hotels.comin kautta viestiä päivää ennen ja kysyivät, että mihin aikaan saapuisimme paikalle. Vastasin ja kysyin mahdollisuutte aikaisempaan sisäänkirjautumiseen ja laukkujen säilyttämismahdollisuuteen. Ei tullut mitään vastausta. Paikan päällä ei ollut mitään tietoa miten kirjaudutaan sisään. Soitin heidän antamaan kahteen eri numeroon. Toinen ei ollut käytössä ja toisessa oli automaattirobotti joka sanoi, että sisäänkirjautumisen tiedot tulisivat puhelinnumeroon klo 15. Klo 15 ei kuulunut mitään mistään. Vasta sen jälkeen kun soitin Hotels.comiin ja laitoin heille sähköpostia, sain kirjautumistiedot 17 minuuttia kolmen jälkeen.

Itse huoneen sijainti on erinomainen, mutta sohvasänky, toisen huoneen kattoikkunan pimennin ja fööni olivat rikki. Kaikille oli pyyhe ja lisäksi oli lattiapyyhe, mutta ei käsipyyhettä (tai sitten ei ollut lattiapyyhettä ja oli käsipyyhettä, jossa oli jalan kuvat). Sohvasänky korjattiin mutta se piti itse kasata ja oli epämukava nukkua. Ilmastointi toimi hyvin, se on plussaa. Vessa oli hieman kulahtanut ja asunnon kattoikkunoiden ohella oli kosteusvaurioita. Talon pihalla roskalaatikoiden kohdalla oli paljon rottia, joita pelkäsimme.

Huoneesta piti kirjautua ulos jo klo 10, paitsi jos olisi kirjoittanut positiivisen arvostelun tipadvisoriin, olisi voinut kirjautua ulos klo 11.

En voi suositella tätä huoneistohotellia.

Friends_and_family Friends

8/10

Excellent

11 May 2026

Omar

Veldig ryddig og rent. Check in gikk akkurat som det skulle, veldig enkelt opplegg med koder og nøkkel i nøkkelboks. Plassering var utmerket, kort vei til alt og veldig sentralt. God seng og fin sovesofa. Eneste som var negativt at det ikke var balkong eller terrasse som det sto beskrevet i teksten. Vi savnet det litt å kunne sette oss ut med øl eller glass vin. Og så bestilte jeg pick up på flyplassen men det ble aldri bekreftet så vi tok Bolt, ikke noe problem. Men leiligheten veldig fin og hadde alt vi trengte. Anbefales på det sterkeste. 😊

Friends_and_family Family

8/10

Excellent

30 Apr 2026

Jeanette Torvik

Flott, stor og ren leilighet for 3 personer. Sovesofaen var god å sove på. Beliggenheten var tipp topp. Leiligheten ligger i nærheten av det meste, veldig nært torvet og Wawel slottet. Frokosten som ble servert på en restaurant ved torvet var helt nydelig. Flere valg og masse mat på et nydelig sted. Eneste utfordring var å finne inngangen til leiligheten. Siden det ikke er resepsjon, så var det godt å ha et tlf nr å bruke ved spørsmål. Fikk god hjelp over tlf.

Friends_and_family Family

4/10

Poor

10 Apr 2026

Anna

There was no electricity in the apartment, and we waited a long time for help. We had to change apartments late in the evening.

6/10

Pleasant

10 Feb 2026

teddy

Drap trop petit pour deux personnes
Pas assez de papier toilette
Mauvais volet dans la chambre, pas de volet dans la cuisine

8/10

Excellent

29 Dec 2025

Cheuk Lun

God lokation tæt på det hele.

8/10

Excellent

29 Nov 2025

Mattia

Ottima posizione.
L'appartamento é molto grande.
Nota negativa, il letto non molto comodo

Leisure Partner

8/10

Excellent

17 Oct 2025

Tamino

Tolles Apartment mit viel Platz. Ich denke für längere Aufenthalte ideal. Leider ein wenig in die Jahre gekommen und nicht so gut gepflegt. Aus der Dusche kommt ein unangenehmer Geruch. Grundsätzlich jedoch alles sauber...

Partner

10/10

Exceptional

08 Oct 2025

Geir

Bra opphold

Stor leilighet. Alt bra, men madrassen på soverommet var sunket i midten så vi begge gled sammen. Madrassen bør nok byttes

Friends_and_family Family

10/10

Exceptional

02 Oct 2025

Lilia